Remote customer service manager jobs in Los Angeles, California - Page 4Crear alertas

Job Description:\n\nAbout myPlace Health myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place. myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets. About This Role As our Enrollment RN Manager, you’ll be the clinical leader at the front door of our PACE program—guiding how frail older adults and their families first experience myPlace Health. You’ll lead and develop the enrollment clinical team across both our Greater LA and South LA sites, coaching Enrollment RN Supervisors, RNs, and LVNs while ensuring consistent standards, workflows, and a warm, person-centered experience. You’ll oversee NFLOC and other level-of-care assessments, keep enrollment documentation audit-ready, and serve as a go-to expert on PACE eligibility and regulatory requirements. In this hybrid role, you’ll split your time between the center, the community, and working from home; partnering closely with Outreach, Center Operations, Finance, and Compliance to align enrollment with program capacity, growth, and quality goals.What Does Success Look Like As Our First Enrollment RN Manager?Lead and develop the enrollment clinical team across all sites: Coach, mentor, and support Enrollment RN Supervisors, RNs, and LVNs at each PACE center, providing regular feedback, performance management, and growth opportunities while ensuring consistent standards, workflows, and participant experience across locations.Own the clinical side of enrollment: Oversee NFLOC and other Level of Care assessments, home safety evaluations, and enrollment-related clinical documentation to ensure completeness, accuracy, and timeliness.Keep us audit-ready and compliant: Maintain high standards of documentation in the EHR and CRM. Lead preparation for DHCS, CMS, and other regulatory audits, ensuring all enrollment activities meet PACE and state/federal requirements.Be the internal expert on PACE eligibility: Serve as a go-to resource on PACE eligibility criteria, enrollment rules, and NFLOC guidelines. Provide guidance to leaders and staff when questions or complex cases arise.Drive collaboration across teams: Partner with Outreach, Center Leadership, Finance, Compliance, and Center Operations to align enrollment workflows with program capacity and strategic growth goals.Use data to improve how we work: Track key enrollment metrics such as pipeline status, RN productivity, documentation timelines, and audit findings. Use insights to refine processes and support decision-making.Lead clinical eligibility reviews: Facilitate clinical eligibility meetings, helping present and review nursing recommendations for potential participants and supporting clear, informed decisions.Provide hands-on support when needed: Step in to complete home-based assessments and NFLOC evaluations when needed to maintain timelines and continuity of operations.Optimize our systems and tools: Help implement or refine EHR and CRM workflows that support enrollment, reduce administrative burden, and strengthen reporting and audit capabilities.Identify and escalate risks: Spot clinical, operational, or regulatory risks that could impact eligibility, enrollment timing, or compliance, and partner with leadership to address them.Step in where it makes sense: Take on additional projects and responsibilities as needed to support enrollment operations and participant care, within the scope of your RN licensure, training, and organizational needs.What Does An Ideal Profile Look Like?You are a licensed RN in California: You hold an active, unrestricted Registered Nurse (RN) license in the state of California.You are clinically seasoned: You bring at least 5 years of nursing experience, ideally in geriatrics, case management, managed care, or community and home-based care.You are a proven people leader: You have a minimum of 2 years of leadership or supervisory experience, including performance management, clinical oversight, and team development.You care deeply about older adults: You have experience working with older adults and frail populations and are committed to dignity, safety, and person-centered care.You are educated and growth-minded: You have an Associate’s degree in Nursing, and a BSN is strongly preferred.You understand enrollment and compliance: You are familiar with enrollment processes, care coordination, and regulatory requirements; experience with PACE, Medi-Cal, or value-based care models is a plus.You are tech-comfortable and data-aware: You are comfortable using Electronic Health Record (EHR) and Customer Relationship Management (CRM) systems for documentation, workflow management, and performance reporting.You are a strong communicator and collaborator: You bring excellent communication, interpersonal, organizational, and problem-solving skills and can build trust across disciplines and levels.You are field-ready when needed: You have a valid California driver’s license and reliable transportation to travel within the service area for home visits and assessments.You prioritize safety and readiness: You have current CPR certification or are willing to obtain it within 60 days of hire.You bring the power of language: You may offer bilingual skills, such as Spanish, Cantonese, Mandarin, or Vietnamese, which are highly preferred.You are mission-driven at your core: Above all, you are passionate about helping frail older adults live safely and independently at home and want your work to reflect that purpose every day.The Fine Print:Set your weekly rhythm – You’ll work Monday through Friday, with the flexibility to support occasional weekend needs when participant care or operations require it.Blend office, home, and community – This is a hybrid role, combining time in the field across our Greater LA and South LA service areas, time at the center, and time working from home when appropriate.Meet people where they are – You’re comfortable being out in the community, connecting with participants and team members in real-world settings, and traveling to our centers as needed for collaboration, meetings, and on-site support.The Physical Requirements Of The Role:Ability to sit for extended periods while working on a computer, reviewing charts, and participating in meetings.Ability to stand, walk, and move throughout the Center, clinic, and office spaces for portions of the day.Ability to drive and travel within the service area for home visits and assessments, including entering and navigating a variety of home environments that may include stairs, tight spaces, or uneven surfaces.Ability to occasionally lift, carry, push, or pull materials and equipment (such as a laptop, charts, or small medical equipment), generally up to 25 pounds.Ability to bend, reach, kneel, and stretch as needed during home safety evaluations or when reviewing participant environments.Sufficient vision and hearing to assess participant conditions, review documentation, and communicate clearly in person, by phone, and via video.Ability to perform repetitive hand and wrist motions associated with computer use and documentation.Ability to move quickly and adapt in a dynamic clinical and operational environment.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.The Work Environment: Make the PACE Center your home base: You’ll spend part of your time in a combined clinic and administrative office setting, working side by side with nurses, social workers, therapists, physicians, and operations teammates.Take your impact into the community: You’ll regularly travel within our Greater LA and South LA service areas to support home-based assessments, NFLOC evaluations, and other enrollment activities in participants’ homes and neighborhood settings.Enjoy true hybrid flexibility: You’ll also work from home for focused time on documentation, chart review, virtual meetings, planning, and data or workflow review, while staying closely connected to your team.Thrive in a fast-moving, team-first environment: You’ll collaborate closely with Outreach, Finance, Compliance, and Center Operations to meet enrollment timelines, manage the pipeline, and support program growth.Balance screen time and face time: Your days will blend computer and phone work, virtual meetings, in-person huddles, and time spent moving between clinic, office, and community settings.Work safely in a healthcare setting: At the center and in the field, you may encounter infectious diseases and body fluids; we provide training and PPE, and you’ll follow standard infection control practices.Stay flexible in a lively space: Noise levels are typically moderate but can increase during peak clinic hours or group activities, keeping the environment active and engaging. What’s In It for You? At myPlace Health, we believe that when we take exceptional care of our people, they can take exceptional care of our participants. That’s why we’ve built a comprehensive, people-first rewards package designed to support your well-being—professionally, financially, and personally. Here’s a snapshot of what you can look forward to: Competitive Pay & Total Rewards We offer a strong base salary along with a total rewards package that reflects your experience, education, certifications, and the location of your role. For onsite roles, we adjust pay based on local markets; remote roles are aligned to national pay benchmarks. Performance-Based Incentives Our productivity-driven incentive plan recognizes your individual and team contributions and rewards you for meeting and exceeding agreed-upon productivity and quality goals. Ongoing Growth & Feedback You’ll receive two performance reviews per year (when applicable), giving you the chance to grow, reflect, and celebrate your achievements. Plan for Your Future Take advantage of our 401(k) plan with an employer match—because your future matters. Health Coverage that Fits Your Life Choose from six medical plans, with up to 80% of premiums covered for employees and 75% for dependents. More Than Just Medical We’ve got you covered with dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance, and additional benefits like accident, critical illness, and hospital indemnity coverage. Generous Time Off Recharge with 20 days of PTO to start, 12 paid holidays, and 2 floating holidays each year. Support for Your Learning We prioritize your professional development with a generous CME/CEU budget, dedicated time off for learning, and ongoing growth opportunities. Family Comes First Our family-friendly culture includes paid parental leave and a child care stipend to help support you at home. Lead the Front Door of Care – Become Our Enrollment RN Manager If you’re an RN leader who loves building strong teams, improving how work gets done, and making a real difference for frail older adults, we’d be excited to connect with you. Join us in shaping a thoughtful, person-centered enrollment experience that helps more seniors stay safely at home, surrounded by the care and community they deserve. Your Application Please submit your resume/CV. Our Commitment to Diversity, Equity and Inclusion At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. COVID-19 Vaccination Policy At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment. Beware of Scams and Fraud Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description If being a part of a world-class organization that operates in some of the most advanced technology environments around the world sounds like a dream job, Network Connex might be the right fit for you! You’ll be part of a team working together to solve customer problems every day, with compensation and benefits that are an investment in your career, financial future, and overall well-being. This position is remote but requires individuals to be located in the Mountain or Pacific Timezone. The Site Acquisition Manager 1 is required to have a working knowledge and experience working on wireless telecommunications projects including, but not limited to, site selection, lease negotiations with property owners and/or managers to secure and finalize entry & testing agreements, license and lease agreements, amendments to existing agreements, and SNDA's, as well as coordinating environmental, regulatory and municipal approvals. Job Duties and Responsibilities: • Canvass and scrub client issued search rings, including identifying suitable parcels and reviewing and analyzing zoning and permitting requirements., • Prepare and submit site candidate information packages., • Prepare and submit landlord and tower company applications., • Coordinate and interact with RF engineering, real estate, zoning, and construction departments., • Procure and analyze zoning maps, tax maps, deeds, titles, and other documentation for approved properties., • Coordinate, schedule, and attend site visits., • Obtain landlord approval on construction drawings and zoning/permit applications., • Complete and submit applications for zoning and building permits to applicable jurisdictions; coordinate with outside counsel and other professional service vendors as required., • Attend and present at community meetings, as well as testify at zoning hearings when required., • Prepare project deliverables., • Attend and lead client meetings as required., • Previous experience working on T-Mobile sites, projects, or systems a must., • Able to interpret commercial lease agreements, municipal ordinances and regulations, and building codes., • Effective communicator with strong interpersonal and superior negotiation skills., • Able to multi-task and work effectively with limited supervision., • Self-starter with experience working under aggressive project schedules., • Expertise using MS Word, Outlook and Excel, as well as the ability to create detailed and concise reports and tracking tools for all aspects of the project., • Experience using project management databases, including but not limited to, SiteTracker., • Reliable transportation and willingness to traveI to sites/work remotely., • Minimum of 4 years Real Estate/Site Acquisition experience in wireless telecommunications., • Real Estate license preferred., • Bachelor's Degree or equivalent preferred., • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. In addition to competitive base pay, Network Connex offers a comprehensive benefits package designed to support your physical, mental, and financial health and you can begin participating in our programs on the first of the month following your start date. Join our Vanguard 401(k) plan, with immediate vesting and a generous company match to help you build long-term financial security. Our team also enjoys 10 paid company holidays, a generous PTO accrual schedule, and access to discounts on useful products and services. EEOC-Minority/Female/Disability/Veteran Network Connex believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Gold's Gym Socal and its affiliated clubs are growing fast and looking for a Customer Service Manager to help our teams to provide world class service for our members by utilizing in-depth knowledge of company products and programs. Serves as Liaison with Corporate Customer Care Department assisting

Accept customer calls and return customer. Handle incoming customer service calls. Work and learn from management teams to stay up to date on new products, services, and policies.

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Customer service or customer relationship experience. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better servic

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Enhance customer training programs to ensure customers are fully leveraging our services. We are seeking a dynamic and results-driven Customer Success Manager who will be the voice of the customer within our organization. In this critical role, you will focus on driving customer satisfaction, buildi

We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Cus

A travel planning company is seeking enthusiastic Customer Service Travel Representatives to join their remote team. You will assist clients with travel arrangements and provide outstanding customer service.

We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Cus

Airline Duty Manager - Customer Service. Display positive customer service stance when dealing with clients and customers. The Duty Manager assists with the management of the airline operational and administrative processes while coordinating with the airline client/station manager to meet high qual

Customer service or customer relationship experience. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better servic

Previous sales and customer service experience. We're looking for friendly, confident, and swim-savvy professionals to support our mission by combining customer service with strong program knowledge. Ability to work independently in a remote setting.

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. Escalate custome

We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Cus

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Customer Service Representative. Passion for delighting customers with above and beyond service.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Customer Service Representative. Advise customers on how to successfully leverage the product/service based on their unique needs.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Bilingual Customer Service Rep (Local-REMOTE)". Position: Bilingual Customer Service Rep (Local-REMOTE). US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished.

About the job Customer Service Representative (Remote). As an Associate Benefits Administrator, you will provide customer support via phone and email, guiding and helping navigate customers through their benefits enrollment. This could include communicating benefit plan details, helping customers na

Bilingual Customer Service Rep (Local-REMOTE)”. Position: Bilingual Customer Service Rep (Local-REMOTE). US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished.

Customer service and/or sales experience preferred. Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Customer Service Representative.

Provide excellent customer service through active listening. Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Customer service and/or sales experience preferred.

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

Handle and carefully respond to all customer inquiries + Provide excellent customer service through active listening + Work with confidential customer information and treat it sensitively + Aim to resolve issues on the first call by being proactive + Appropriately communicate with customers + Calmly

We are currently seeking a CSR Co-Manager to join our leadership team and support our 24-hour Client Service team. Working with the current client service manager and hospital leadership to ensure the employees and clients are supported and cared for. Our client service representatives are the first

Gold's Gym Socal and its affiliated clubs are growing fast and looking for a Customer Service Manager to help our teams to provide world class service for our members by utilizing in-depth knowledge of company products and programs. Serves as Liaison with Corporate Customer Care Department assisting

Experience: successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our property managers have the opportunity to earn performance-based bonuses!. Our property managers get to work independent