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Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Wind Turbine Helpdesk Analyst. In this role, Wind Turbine Support Technicians monitor the status and performance or wind turbines and wind farms to ensure continuous operations. Wind Turbine Support Technicians troubleshoot and reset faults remotely, coordinate with onsite technicians as needed to minimize disruption of service to the power grid. Responsibilities • Real time monitoring and response of Renewable Energy power generating assets., • Provide wind turbine parameter data to site technicians over the call to help them perform maintenance., • Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions., • Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support., • Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System., • Monitor the ROC notifications for customer requests during the shift and take the necessary actions immediately., • Follow ROC procedures to drive standardized global practices., • Proficiently communicate with internal and external customers via written and verbal communication., • Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools. Qualifications we seek in you! Minimum Qualifications • Excellent written and verbal communication skills., • Ability to work independently., • Excellent PC skills, experience using MS Office, MS Outlook, and Excel., • Must be able to work variance shifts required for 24x7 operations. Preferred Qualifications/ Skills • Experience in renewable energy generation., • Experience with industrial plant maintenance., • Experience with maintenance and troubleshooting Programable Logic Controllers (PLC’s). Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation. Make an impact – Drive change for global enterprises and solve business challenges that matter. Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities. Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day. Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress. Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. The approximate annual base compensation range for this position is $25-$28 per hour. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity Onsite Role “Los Angeles, California based candidates are not eligible for this role, Schenectady, NY candidates are eligible for this role. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Description Marketing Specialist Pay Status and Classification: Exempt, Regular Full-time Supervisor Title: Vice President of Marketing Work Location: Hybrid in New York and local to company headquarters, with a schedule that includes working at the company headquarters regularly. Position Purpose: The Marketing Specialist leads and executes Transfinder’s social media strategy, ensuring alignment with company goals and brand standards. This role also contributes to broader marketing initiatives, including campaign development, digital marketing creation, and event planning, applying independent judgment to support strategic objectives. The Marketing Specialist plans and manages social media campaigns, evaluates performance metrics to drive engagement and growth, and collaborates cross-functionally to maintain brand consistency across all platforms, including digital and print. Essential Duties and Responsibilities: • Social Media & Digital Engagement: Manages social media strategy, content calendar, and engagement tracking. Uses analytics to refine messaging and improve reach., • Campaign Management: Leads the planning and execution of digital marketing campaigns, including timelines, asset coordination, and cross-team communication. Monitors campaign performance and recommends adjustments to improve outcomes., • Collateral Development & Management: Creates and maintains marketing materials such as brochures, presentations, and promotional items. Ensures all collateral supports strategic objectives and reflects brand standards., • Email Marketing: Designs and distributes email campaigns using marketing automation tools. Analyzes performance and optimizes future communications., • Reporting & Analytics: Independently tracks and evaluates marketing key performance indicators (KPIs), including engagement, conversion rates, and return on investment (ROI). Prepares monthly reports with insights and recommendations for leadership., • Graphic Design & Content Creation: Designs visual content using Adobe Creative Suite and Canva. Ensures all creative assets support marketing goals and adhere to brand guidelines., • Website Management: Updates website content and structure to enhance user experience and drive traffic. Identifies and resolves outdated content and broken links., • Vendor & Partner Coordination: Manages relationships with external vendors and partners to ensure timely delivery of services and materials., • Video Production & Storytelling: Leads the development of video content, including storyboarding, scripting, filming, and editing. Crafts compelling narratives that highlight customer success and company value., • Other duties and projects as assigned. Experience: • 1-3 years of professional experience in marketing, communications, or a related field., • Bachelor’s degree in Marketing, Communications, Business, or a related discipline preferred., • Proficiency with the Adobe Creative Suite (e.g., Photoshop, InDesign, Illustrator)., • Experience working with CRM platforms, such as Microsoft Dynamics or similar tools. Required Skills and Abilities: • Exceptional written and verbal communication skills, with a collaborative and team-oriented mindset., • Strong organizational skills and a keen eye for detail., • Demonstrated ability to manage time effectively and meet deadlines in a fast-paced environment., • Analytical thinking and strong problem-solving capabilities., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Ability to manage multiple projects simultaneously and prioritize tasks effectively., • Comfortable working in a hybrid environment, balancing remote and in-person responsibilities., • Experience using CRM systems and generating reports., • Self-motivated with a proactive approach to learning and adapting to new tools and processes., • Basic design and content creation skills; familiarity with Canva or similar tools is a plus., • Experience with email marketing platforms such as iContact, ActiveCampaign, HubSpot, or similar tools is a plus. Travel requirements: • A valid driver’s license and reliable transportation is required. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • Occasional travel for specific company events or tradeshows. Annual Compensation Range: $63,000 - $65,000

Job Description Quantum Corp. leads the world in helping users collaboratively solve some of the world's hardest computer challenges. Whether its wrangling Petabytes of data for cutting edge movie production, managing global content production workflows, exploring new sources of energy, or managing oceans of content and blending collaborative high-speed workflows with cutting-edge object storage, Quantum has the tools and technology to help you engineer the solution that works now - and preserves your work for decades to come. You are applying to an exceptional team that contributes to enhancing our position as a proven global expert in data management. Job Summary: The PreSales Solution Engineer - Federal, is integral to our pre-sales operations, providing technical solution selling, technical presentations, and solution design based on assessing technical and business requirements. This role is responsible for building and maintaining customer and partner relationships for long-term success, specifically focusing on the Quantum Portfolio & Products to address customer business challenges. The PSE must articulate the value and outcomes of our solutions provide, aligning them with client needs and requirements. Additionally, this role involves ensuring application interoperability with third-party solutions, with a strong emphasis on AI-driven solutions and their integration into existing business processes. Previous experience with selling to the Federal Government is a strong plus. Preferred location is in the Washington, DC area, though is not an absolute requirement. Job Duties: • Enhances customer relationships by demonstrating understanding of customer value and the customer service attitude., • Demonstrates excellent interpersonal skills, very strong presentation skills, effective listening, excellent written and verbal communication skills, concern with quality deliverables, and an appropriate sense of urgency in fulfilling customer and Sales Team requirements., • Functions as an active member of the Quantum Sales Team, working to create and close sales opportunities., • Works with the Sales Team using a consultative approach to identify customer business needs and develop Quantum solutions to address those needs., • Demonstrates the ability to overcome normal technical barriers to sales., • Helps meet revenue goals by capturing account information and needs that can be turned into sales opportunities., • Participates in periodic Sales Funnel Reviews., • Provides effective technical presentations on all aspects of our solutions to customers and partner, including conveying the features, functions, benefits, and capabilities of our products, as well as conveying how our products interoperate with 3rd-party products., • Presentations also encompass and address customer needs and Quantum differentiators in addressing those needs., • Addresses prospective customers, existing customers, and the Quantum Sales Team technical questions regarding our current and future products., • Responsibility includes contacting Quantum Product Marketing/Management Team, other Systems Engineers, and other internal and external resources to obtain the necessary answers., • Collects customer requests and recommendations for products enhancements, and passes such requests to appropriate Product Marketing/Management Team for consideration in the current product design or new product design., • Identifies and obtains customer requirements in preparation for the detailed system design; including identification of all pertinent client system data such as hardware platform(s), operating system(s) with revisions, disk storage usage and capacity, network connection, production hours, recovery needs, etc., • Possesses strong knowledge of 3rd party complementary and competitive hardware and software storage solutions (i.e. Application enablers, Virtualization, Analytics, HPC, Archiving, Object Based Solutions, EMC, Brocade, Cisco, Sun, etc.), • Possess the ability to independently design small-to-midrange as well as large, complex solutions that require significant interaction with other vendors and/or system integrators., • Documentation set includes detailed Visio diagram that conforms to the appropriate Quantum standards, as well as any detailed spreadsheets and stated assumptions., • Documentation set must be sufficient for a Field Engineer to appropriately install and configure the solution., • Presents the proposed solution to Sales Team and customer., • Assists in closing business by winning the "Technical Recommendation to Buy" through presentation of proposed solution, demonstrations, and/or evaluations., • Independently takes the initiative to contact key ISVs, Hardware partners, and Resellers to promote Quantum products and solutions., • Responsibilities include giving Quantum product presentations, "chalk talks", and/or informal technology/product discussions., • Also responsible for providing informal training support to the Sales Team, if necessary., • Responsible for having strong knowledge of the storage industry and competitive products., • 12+ years of related experience in a pre-sales technical position., • BS Degree, preferably in Engineering or Computer Science preferred., • Candidates must have or be able to obtain a US Security Clearance., • Demonstrated knowledge of storage management concepts, data communication, client/server environments, HPC Filesystems., • Working knowledge of UNIX and Windows., • Geospatial, Network security, and/or Video workflow experience a plus., • Operating experience with storage management software packages (e.g., Backup, HSM, Archiving)., • Strong customer relations skills and understanding of the sales cycle., • Previous sales experience or hands-on customer experience are strongly preferred., • Strong written, oral, and exemplary presentational skills., • Ability to work independently, as well as contributing as a team player., • Must be able to instruct, guide, negotiate, coordinate, analyze, and organize., • Must interact with others in a team environment and also work alone., • Must complete tasks on time with and without supervision., • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Ability to communicate information and ideas so others can understand. Anticipate On-Target Earnings Range: $210,000 - $240,000 The above pay range represents Quantum's good faith and reasonable estimate of possible compensation at the time of posting. Pay within or outside of the range will be based on a variety of factors, including but not limited to, relevant experience, knowledge/education, skills/abilities, internal equity, and budgetary considerations. #LI-REMOTE

Job Description Atlantic Testing Laboratories (ATL) is a full-service engineering support firm with over 55 years of service, operating from 11 offices throughout New York State. Our commitment to employee satisfaction and client service results in a culture of opportunity and inclusion. ATL is seeking a Business Development Coordinator to support our Albany (Clifton Park), Binghamton and Highland, New York markets. The successful candidate will report to one of these locations. This position provides an opportunity to work in a diverse marketplace and offers a challenging and rewarding career. Location: Albany (Clifton Park), New York (This is not a remote position) Business Development Coordinator Perks & Benefits: • Competitive pay with opportunity for growth, • Competitive Health Insurance with multiple plan options, • Paid Vacation/Sick/Personal/Holidays, • 401(k) Retirement Savings Plan with company match, • Potential for Profit Sharing, • Degree in marketing, advertising, or related field or 3+ years of experience in business development, preferably in the field of Construction or Architecture/Engineering, • Proficient in Microsoft Office and use of customer relationship management software (CRM), • Strong communication and organizational skills, • Ability to work in both a team environment and independently, • Ability to effectively multitask in a fast-paced work environment, • Collaborate with business development and operations teams to create and execute business development plans and marketing strategies, • Monitor active lead sources to identify and track project opportunities, • Identify potential clients in target markets and complete research on the prospect’s business

Job Description Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do. Don’t take our word for it. The external “Great Place To Work” survey found that: • The USO is a Certified Great Place to Work 2023-2024, • 93% feel good about the ways we contribute to the community., • 93% are proud to tell others they work here., • 88% feel their work has special meaning: this is not "just a job.", • 89% feel that when you join the company, you are made to feel welcome., • 91% feel people here are treated fairly regardless of their race. Principal Duties and Responsibilities (*Essential Duties) • Deliver area-wide programs, activities and events and assist in their evaluation. Develop, document and maintain standard operating procedures, program kits, and program reference manuals., • Assist in reviewing program and service needs within assigned area and in researching and recommending changes or new programs, activities and events based on results. Implement suggested and/or required changes.*, • In cooperation with higher level colleagues, develop, improve and maintain working relationships with U.S. Military, local business, and community leadership to support procurement and growth of financial and other in-kind resources necessary for area operations.*, • Execute special fundraising events within assigned area. Help to develop area-wide public awareness plans that support sustainable growth of sponsorships and other fundraising.*, • Coordinate with area media outlets including online, print and broadcast, to inform and ensure coverage of programs and events.*, • Monitor programs budget and assist with budget creation. Prepare, review and complete budget and expense reports., • Serve as liaison between internal USO resources, external vendors and donors in order to facilitate prompt problem resolution.*, • May lead and mentor Area operations support staff and/or volunteers., • May be required to operate a USO or personal motor vehicle., • High school diploma or equivalent required., • 2+ years progressively responsible work experience in an administrative, business operations, programs, events or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred., • Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism., • Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite., • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise., • Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs., • Ability to achieve desired results while working collaboratively in a team environment., • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license., • Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions), • This position is a fully remote position. Applicant must reside within 90 minutes of Albany, NY., • The salary range for this position is $56,000 - $70,000., • Travel of 40% in NY, • Resume and cover letter are required for full consideration., • Background check – education, criminal and driving required., • The organization truly cares about the people who work here., • I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level., • There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization., • Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for., • The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work., • The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. #theUSO Apply today. Join the mission. Join Team USO.

Job Description The Regional Channel Manager will manage partnerships of the Enterprise Solutions portfolio of Quantum products and will actively recruit additional resellers/System Integrators across North America. The Channel Manager will work independently, seeking opportunities to develop Quantum business with these partners and their end users. Achieving this will require successful interaction with the broader Quantum Enterprise Field Sales team, Systems/Presales Engineers, Corporate/Channel/Product Marketing, Sales Operations, Accounting and Tech Support. This role is a pivotal function within the Quantum sales organization, as the primary source for building and growing key partnerships for the benefit of the entire sales team and as the ultimate reference as it relates to building the indirect right go-to-market strategy. Key Responsibilities: • Identify and implement initiatives with Key Channel Partners to build demand and improve their sales readiness on Quantum products., • Develop new partner relationships where needed to optimize territory coverage and increase Quantum’s access to customers., • Work with distribution to identify and recruit partners., • Manage Quantum-oriented Marketing and Business Development initiatives, including budget planning with Key Partners., • Develop strong cross-functional relationships within Quantum internal organizations such as sales, engineering, service, marketing, and operations to ensure that Partner needs are met., • Interface with top management, sales leadership, and technical teams within the partner base, often handling complex situations and difficult negotiations., • Represent both the voice of the Channel Partner to Quantum and the voice of Quantum to the Partner as required to resolve issues and attain revenue., • Work closely with the Channel Partners to ensure messaging and communications are consistent with Quantum positioning., • BS degree, 8+ years of related experience in sales and channel development position in IT industries, preferably in Server, Storage, Back-up, Archive, HPC, and Cloud Service etc. Anticipated On-Target Earnings Range: $150,000- $190,000 The above pay range represents Quantum's good faith and reasonable estimate of possible compensation at the time of posting. Pay within or outside of the range will be based on a variety of factors, including but not limited to, relevant experience, knowledge/education, skills/abilities, internal equity, and budgetary considerations. #LI-REMOTE

Job Description As part of the Quantum Federal sales team, the Regional Sales Manager (RSM) will be responsible for leading the strategy and execution to drive opportunities and solutions for the federal government. You will be responsible for end user sales working in partnership with our reseller channel, distribution partners and alliances across Quantum offerings to new and existing customers. In addition to quickly establishing strong customer relationships and understanding our customer’s businesses, we expect the RSM will also build effective relationships internally with engineering, service, marketing, operations, etc. so our customer’s expectations are routinely exceeded. Job Duties: • Actively pursue net-new business opportunities with aggressive prospecting into existing accounts and new business prospects; working closely with the Pre-Sales Engineers, Sales Management and Inside Sales Representative to ensure objectives are being met., • Responsible for creating focused territory plans to nurture and develop opportunities to drive and meet revenue targets., • Build strong relationships with existing and new Quantum Value Added Reseller partners to help identify and close business., • Accurately forecast pipeline deals through SalesForce.com, and participate in weekly funnel calls with peers., • Manage all RFI, RFQ, and RFP processes., • Collaborate as appropriate with business alliance partners to expand the reach of our products and services., • Utilize consultative, solution based selling techniques to identify opportunities for Quantum’s broad portfolio of Data Management solutions., • Manage business reviews and customer satisfaction activities., • Represent both the voice of the customer to Quantum and the voice of Quantum to the customer as required to resolve issues and attain revenue goals., • Act as a central point of escalation for customer concerns or supply chain/technical issues and drive resolution., • Proven track record of overachieving quota in a sales capacity role., • A minimum of 10 years of sales experience, preferably in the data storage/software industry, is required., • Security clearance required., • Bachelor’s degree is preferred., • Experience selling into the Intelligence Community, DoD, Army and Airforce is a required., • Consultative or solutions selling approach is a must., • Federal account experience preferred., • Demonstrated knowledge of negotiation tactics and persuasive techniques., • Ability to motivate and inspire others., • Exemplary interpersonal and verbal communication skills, as well as presentation skills., • Excellent customer service skills., • Team oriented., • Must be able to prioritize and multi-task., • Exceptional organization skills and time management techniques., • Special attention to detail and follow-up., • Individual must exhibit a positive, "can-do" attitude., • Strong problem solving abilities., • A high degree of honesty, integrity and sound judgment. Anticipate On-Target Earnings Range: $230,000 - $260,000 The above pay range represents Quantum's good faith and reasonable estimate of possible compensation at the time of posting. Pay within or outside of the range will be based on a variety of factors, including but not limited to, relevant experience, knowledge/education, skills/abilities, internal equity, and budgetary considerations. #LI-REMOTE

Customer Service / Remote] - Anywhere in U.Up to $75,900 per year / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at MeridianLink, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Customer Support / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ens

Customer Support / Remote] - Anywhere in U. Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers

Customer Service / Remote] - Anywhere in U.Competitive pay / Flexible schedule - As a Customer Service Coordinator at Honeydew, you will: Serve as the primary point of contact for patients, providing guidance, support, and information about their care plans; Answer patient inquiries related to appoi

Customer Service / Fully Remote] - Anywhere in U.Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with

Customer Service / Remote] - Anywhere in U.Up to $64,250 per year / Health, dental & vision / 401k match / PTO - As a Customer Support Rep at Manulife John Hancock, you will: Assist customers with inquiries and provide solutions to their concerns; Maintain a high level of professionalism and custome

Customer Support / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving cu

Customer Service / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Respond to customer service emails, calls and chats with a customer centric attitude; Resolve issues with urgency, notifying the customer if it

Customer Service / Remote] - Anywhere in U.As a Customer Experience Coordinator at Ro, you will: Respond to member inquiries across email and internal platforms, and able to support inbound/outbound calls as requested; Help with member onboarding, product education, and general troubleshooting acros

Customer Service / Remote] - Anywhere in U.Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and s

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Medicare Field Sales Representative to join #TeamMVP. This is the opportunity for you if you have a passion for health equity, strategic engagement and serving your community, this is the opportunity for you. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • An Associate's degree in Marketing, Sales, Communications or related field, or equivalent combination of education and related experience., • Active NYS Accident & Health Insurance License (must maintain continuous licensure)., • Valid driver's license and access to a vehicle for frequent travel., • 2-3 years of sales or customer relations experience., • Demonstrated mastery of the consultative sales process with a successful sales track record. Strong public speaking, presentation, written, and verbal communication skills., • Excellent time management, project planning, and problem-solving skills., • Ability to coordinate and execute sales events effectively., • Must be highly motivated, goal-oriented, and self-directed., • Requires confidence, independent thinking, and the ability to present oneself professionally., • Ability to work in a multi-ethnic, multi-cultural environment. Must be sensitive to the needs of Medicare-eligible populations, including individuals with chronic conditions and disabilities., • Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and familiarity with customer relationship management (CRM) systems., • Basic data entry and typing skills required., • Bilingual Spanish/English skills are a plus., • Must demonstrate flexibility, a willingness to learn, and a high level of personal integrity., • Ability to assist with departmental projects as needed., • Curiosity to foster innovation and pave the way for growth., • Humility to play as a team., • Commitment to being the difference for our customers in every interaction. Your key responsibilities: • Conduct all phases of the Medicare Advantage sales process, including identifying, qualifying, and meeting with prospective clients., • Present Medicare Advantage (MA) products to achieve company and individual enrollment goals., • Ensure enrollees fully understand MA products, managed care, and company policies by providing clear, complete, and accurate information., • Conduct home visits and personalized appointments as needed to complete the enrollment process., • Develop and maintain positive relationships with senior, community, and provider organizations, site staff, and other key stakeholders within the assigned territory., • Market Medicare products on-site at provider facilities, senior centers, community events, and other designated locations., • Conduct in-person and virtual group and individual sales presentations, adhering to company and CMS sales and marketing guidelines., • Generate leads through various outreach and networking efforts., • Complete internal management reports, such as enrollment activity, field reports, and expense documentation, in a timely and accurate manner., • Conduct member orientations and provide support on plan benefits., • Complete annual Medicare training and maintain compliance with all regulatory and company policies., • Flexibility to work evenings and weekends as required for sales events and community outreach., • Perform other duties as assigned., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Remote - home office with 90% travel within Capital District; travel reimbursement. #CS Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Risk Adjustment Coder to join #TeamMVP. This is the opportunity for you if you have a passion for accuracy, quality, and compliance coding. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • High School Diploma or GED Coding education including understanding of proper guidelines and usage of ICD-10-CM, CPT and HCPCS RHIT - Registered Health Information Technologist or CPC-P - Certified Professional Coder (Physician) or CCS-P - Certified Coding Specialist (Physician), and CRC-Certified Risk Adjustment Coding Credential required., • Minimum of 1 year physician billing or coding experience, • Detail oriented with high degree of accuracy. Meeting monthly accuracy > 98% for all work completed., • Ability to exercise discretion in handling confidential member information., • Ability to verify and ensure the accuracy, completeness, specificity and appropriate coding based on CMS HCC categories and guidelines., • Proficiently analyzing and translating medical and clinical diagnosis, procedures, and illnesses into Risk Adjustable codes., • Strong commitment to customer service and understanding and responding to customer needs within specific timeframes., • Proficiency with Microsoft Word, Excel and PowerPoint or comparable software required., • Proficiency with FACETS required within six months from date of hire., • Curiosity to foster innovation and pave the way for growth with strong analytical skills, • Humility to play as a team and problem solve, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Identify, collects, assesses, monitors, and documents claim and encounter coding information as it pertains to CMS Hierarchical Condition Categories (HCC)., • Actively participates in and supports the Risk Adjustment team-based environment to educate providers on coding compliance and consistency., • Works with the Coding Leader of Risk Adjustment to ensure coding compliance and appropriate reimbursement from CMS., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Location: Remote within New York State. Must be located within a 45-mile radius from Schenectady, NY; Rochester, NY #CS Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and tran

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Customer Service / Remote] - Anywhere in U.Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer inte

Customer Service / Fully Remote] - Anywhere in U.Health, dental, and vision / 401k / PTO - As a Member Support Specialist you'll: Be on the front lines of the Member experience; Support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tec

Customer Service / Remote] - Anywhere in U.Up to $25 per hour - As a Customer Support Associate at Fanatics, you will: Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues; Model exemplary service through web message, voice, and email channels; Apply good judgem

Customer Service / Remote] - Anywhere in U.Medical, Dental, and Vision / PTO / 401k Match - As a Device Support Specialist at Modivcare, you will: Troubleshoot and resolve technical issues for customers using Modivcare devices; Provide excellent customer service by assisting with inquiries and conce

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Agent at Clerk Chat, you will: Respond to customer inquiries and issues in a timely and professional manner; Maintain a high level of customer satisfaction by providing excellent service and resolving problems effecti

Working as a Customer Service Agent ("CSA") is central to demonstrating that we understand the demands of air travel and our goal is to make the experience as smooth and enjoyable as possible. As a member of our ground crew, you will work in an enjoyable team environment.

Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available. Help us succeed as our next Remote Customer Support to manage daily responsibilities with a focus on quality and ef

Customer Service / Remote] - Anywhere in U. Up to $29 per hour / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk

Customer Service / Remote] - Anywhere in U.Up to $78K per year - As a Customer Experience Rep at Alt, you will: Engage with collectors through chat, email, and phone support, providing knowledgeable assistance regarding the auction process, card valuations, and other platform functionalities; Handle

Customer Service / Remote] - Anywhere in U. Up to $60K per year - As a Customer Support Specialist at January, you will: Manage inbound calls, emails, and texts from callers with the objective of addressing their account needs; Use ZenDesk to document communications, analyze user problems, resolve b

Customer Support / Remote] - Anywhere in U.Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from

Customer Support / Administrative Assistant / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement savings / PTO - As a Customer Service Coordinator at GuideWell, you will: Assist with handling inbound/outbound customer calls; Act as an educational resource to patients, fa

As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

We have an opening for a Remote Customer Service Rep, where you will respond to questions by phone, email, or in-person, help organize and maintain a tidy workspace, and support returns and exchanges in a timely manner. Additional duties include adhere to safety guidelines and company policies, hand

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Providing high-quality, personalized support to customers at various

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. Duties and responsibilities can change depending on business needs.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Chart Procurement Specialist to join #TeamMVP. This is the opportunity for you if you have a passion for excellence, team collaboration and love your community. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • Associate's degree with 2 years of related experience or equivalent combination of education and complimentary experience preferred., • One year experience in a claims processing, health care/provide office setting or related position required., • Proven ability to use effective time management skills and excellent organizational skills., • Detail oriented with proven ability to produce quality work., • Good problem-solving skills and ability to learn and make decisions on the fly., • Proven communication and adaptability skills in sometimes difficult situations with provider offices in various working environments., • Strong communication skills including problem resolution., • Ability to adapt to various working environments and situations., • Experience using Microsoft Windows; Outlook and Excel, Strong Knowledge of Excel required., • Maintain composure in difficult situations., • Must have valid NYS Driver's License., • Must be willing to work flexible hours depending on business needs., • Ability to travel to and from provider offices using personal vehicle., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team., • Commitment to being the difference for our customers in every interaction. Your key responsibilities: • Works with provider offices and facilities to obtain medical records for the purpose of the Risk Adjustment team validating diagnoses that were sent to CMS (Center for Medicare & Medicaid Services)., • Works to collect medical records under a sometimes very strict deadline., • Contacts local provider offices to schedule appointments to obtain medical records using a laptop and mobile scanner within the provider office., • Makes follow up calls and field provider inquiries regarding payments and chart collection. Travels to local provider offices., • Interacts with physicians and office staff in person, by phone, fax or email. Builds and maintains a rapport with local provider offices., • Learns new EMR systems on the fly as they arise and make decisions on the best way to obtain medical records off those systems., • Works with I.T. on remote access to provider offices., • Scans, downloads, merges and renames patient charts and other records., • Completes provider payment and invoice tracking/processing., • Works with MVP Provider Relations Representatives as needed to address provider concerns and needs., • Updates and works with work lists in Excel. Research issues as needed and documents accordingly., • Attend department and team meetings., • Performs other duties as assigned., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual; based in Schenectady, NY; travel reimbursement Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Broker Engagement professional to join #TeamMVP. This is the opportunity for you if you have a passion for building and maintaining strong relationships. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • Bachelor's degree in business administration, finance, or a related field., • Valid driver's license a must, • Proven experience in broker administration or a similar role., • Strong analytical skills with the ability to interpret data and provide actionable insights., • Excellent communication and interpersonal skills to effectively collaborate with brokers and internal stakeholders., • Detail-oriented with strong organizational skills to manage multiple tasks and prioritize effectively., • Proficient in using Microsoft Office Suite, particularly Excel, for data analysis and reporting., • Knowledge of the insurance industry and broker management systems is a plus., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Assist in managing and maintaining relationships with brokers, ensuring effective communication and timely resolution of any issues., • Onboarding new brokers, including gathering necessary documentation and coordinating with internal stakeholders., • Collaborate with cross-functional teams to ensure seamless integration of broker administration processes with other business functions., • Stay updated on industry trends and best practices related to broker engagement and share knowledge with the team., • Other duties as assigned by leadership., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Remote Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Desktop Support Services Intern to join #TeamMVP. This is an excellent opportunity for a motivated individual to gain hands-on experience in IT support and troubleshooting. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York Qualifications you'll bring: • Must be enrolled in a Computer Science, Information Systems, or a technically equivalent undergraduate degree program or equivalent military experience., • Basic hardware, • Windows 10\11, • Office365, • Software skills, • Troubleshooting skills., • Ability to multi-task and work within time constraints., • Ability to work collaboratively., • Critical thinking, • Problem-solving skills., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Installation and maintenance of personal computers and including all peripheral equipment., • Installation and configuration of personal computers and printers (network and desktop)., • Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations., • Upgrading of computers and peripheral equipment., • Receipt and distribution of new computer equipment., • Tests new operating systems and software titles for interoperability and functionality with existing systems and software., • Good knowledge of modern personal computers and local area networks., • Good knowledge of installation procedures relating to personal computers, local area networks, peripheral equipment and software., • Ability to install office computer systems., • Ability to work with remote users with different remote tools., • May perform other related duties as required., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Onsite; Schenectady, NY Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Professional, Quality Analyst to join #TeamMVP. This is the opportunity for you if you have a passion for healthcare, innovation, and collaboration. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • Bachelor's Degree in Business, Math, Computer Science, Information Systems, related field or five or more years of related work experience. Master's degree preferred., • Minimum 3 years of analytics experience with large data sets required, • 3 years of analytics experience with healthcare quality data highly preferred, • Subject matter expertise in healthcare data- claims, coding, HIE's etc. Experience with quality metrics, (NCQA HEDIS and NYS QARR) standards strongly preferred, • Strong analytical skills, with the ability to turn data into actionable insights, • Proficiency in SQL, data visualization tools (e.g. Tableau, PowerBI), • Data Manipulation tools (e.g. Alteryx, R, Python) beneficial, • Excellent verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders, • Intermediate Excel skills include entering and editing complex formulas, filtering lists, sorting ranges, and using data analysis tools (pivot tables, scenarios, etc.), • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Lead and oversee the successful execution of quality data deliverables., • C onduct analysis of large data sets to support quality improvement initiatives, including gap analysis, process optimization, and patient engagement., • Collaborate with cross-functional teams to design, implement, and maintain data solutions that meet the needs of stakeholders and business partners., • Ensure the accuracy and integrity of data through the development and implementation of data quality control processes and procedures., • Must also provide adequate documentation of how analysis was performed and be responsible for applying necessary checks and balances to ensure quality and accuracy o f report s ., • Participate in the development of data governance policies, standards, and procedures, and ensure compliance with regulatory requirements and industry best practices ., • Present data insights and recommendations to leadership, effectively communicating complex technical information to non-technical stakeholders using visual aids (charts, graphs) or summaries., • Continuously monitor and evaluate the effectiveness of operational workflows, making recommendations for improvements and leading implementation efforts as necessary., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Location: Remote Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. While this position is remote, you will have lots of support. Sales or customer service experience is advantageous but not mandatory.

Job DescriptionSalary: $35-$45 per hour Territory for this position is Albany, NY Company Summary: T&J Appliance Solutions is a division ofT&J Companies, a family-owned and operated company based in Clifton Park, NY. T&J Companies and its divisions self-perform commercial appliance and electrical services for customers throughout the Northeast with a focus on retail locations. Our team is professional, agile, and customer centric. Our goal is to Provide our customers with fast, reliable service they can count on while growing our family-run business into a top employer in the area. Position Summary: The Commercial Appliance Technician is responsible for responding to customer work orders as assigned by their service manager. This includes traveling to and from customer locations to troubleshoot and resolve issues as needed. Hours and Travel: • Standard hours are Monday-Friday | 7:00am-3:30pm. This is subject to change based on customer schedules and managements discretion., • Mandatory on-call weekend rotation. Responsibilities and Duties: The Commercial Appliance Technician a critical role for our new Appliance Solutions division and will provide key support for our customers in a timely and professional manner. The Commercial Appliance Technician Primary Responsibilities and Duties include: • The Service Technician is responsible for responding to customer work orders as assigned by their service manager. This includes traveling to and from customer locations to troubleshoot and resolve issues as needed., • The technician will be given a van, company fuel card, credit card, phone and iPad. All work orders are dispatched electronically via the phone/iPad the afternoon before. The tech is expected to quickly view those work orders, so they are aware of their next days schedule., • The Service Tech is expected to take their vehicle home each night., • Company Vehicle is permitted for work use ONLY unless cleared by T&J Service Manager ahead of time. All vehicles are GPS monitored not only for locating, but for monitoring safe driving habits., • The Service Tech will report via phone to their manager here in Albany. The service manager is always available to assist the tech with any all questions and concerns., • The Service Technician is required to follow all company policies and procedures both internally and externally facing. Qualifications: Required Skills and Abilities: • Must have a clean driving record, • Candidates must be willing to drive up to 2 hours (one way) for service calls, • Excellent communication and troubleshooting skills as your supervisor will be remote, in our main office, • Ability to work independently and with others, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skills, • Excellent organizational skills and attention to detail Experience • Experience maintaining, troubleshooting and replacing TurboChef, Merry Chef, Bunn, Mastrena, Hatco, Clover Vertica, Franke or similar equipment is preferred, • Knowledge of the Facility Services industry is preferred Education/Licensure/Certifications • High School Diploma or equivalent is required, • Refrigeration certification highly encouraged, but not mandatory Physical Requirements • Must be able to lift up-to 50 pounds at times Other Requirements: • Candidates must be authorized to work in the United States, • Candidates must pass a drug test and background check prior to starting work Compensation and Benefits: • $35-$45 per hour based on experience, • Health Insurance offered, • Dental Insurance offered, • Employee discount program, • Opportunities for growth and development