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Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.

Job Summary: The Programs Manager is responsible for the planning and development of the Playhouse’s programs – in conjunction with the Operations Manager and local Board of Directors – and the execution and implementation of the programs daily. In addition, the Programs Manager supports these efforts by recruiting and training volunteers, supporting development activities like grant writing, coordinating administrative support, and interfacing with parents and families. Major Duties Include: · Plan, develop, implement, and maintain programs. · Ensure the safety of all participants while at the Playhouse, and when attending off-site programs and events. · Collaborate with professionals to establish new programs and curriculum. · Establish and maintain metrics and budgets for the quality of each program and event. · Report on quarterly Key Performance Indicators to the Board of Directors. · Maintain website including monthly calendar of events and programs. · Collaborate with other organizations, families, and professionals to expand programs and access to programs to increase participation. · Conduct and document parent formal written surveys and informal parent feedback to grow programs. · Provide programmatic and volunteer support for major events. · Recruit, train, and manage volunteers to support program efforts. · Provide program and event information for social media platforms and Playhouse correspondence. · Provide support to grant writers of program specifics and provide recap for each Grant and how funds were utilized per program. · Coordinate lectures and events on a quarterly basis or more frequently as needed. · Conduct outreach to hospitals and community-based organizations to build partnerships and connect with more families. · Manage a hybrid program model. · Responsible for timely and accurate data management. · Ensure all volunteers meet requirements regarding paperwork, background checks, and trainings etc. · Ensure all participants & families submit required forms/complete requirements for all programs in a timely manner. · Ensure the Playhouse is regularly organized, cleaned, and sanitized. Qualifications · Bachelor's Degree required. · One to two years of program coordination experience required. · One to two years of volunteer recruitment, training, and oversight experience required. · Motivated, enthusiastic, and organized individual with strong interpersonal skills. · Proficient in Microsoft Office, G-Suite, GoToMeeting, and Teams. · Creative, collaborative, problem-solving, resolution-focused, open-minded. · Strong communication and interpersonal skills. · Strong project management and time management skills. · Disposition to interact directly with individuals with Down syndrome and their families. · Spanish-speaking preferred, but not required. · Self-starter, ability to work independently and with a team. · Flexible with the ability to accommodate the changing/growing needs of our community. · Able to effectively work under pressure and manage workload in a fast-paced environment. · You will be expected to work on-site at the Playhouse. This is not a remote position. Typical schedule, with some variation as needed: 10am-6pm Tues - Sat, except during summer months (Monday- Friday). General Requirements: All staff is expected to be committed to the mission and values of GiGi’s Playhouse NYC, communicate authentic sensitivity to and an understanding of the Down syndrome community, have a sense of humor, and possess a willingness and ability to thrive within a unique work environment. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

Job Title: Bookstore Manager Department: Events and Visitor Experience Reports to: Senior Manager of Events & Visitor Experience Position Type: Full time Position FLSA Status: Non-Exempt Overtime: Eligible Pay Rate: $20/hour Virtual/Remote or In-Office: On-site effective January 2025 Job Description created/updated on: 11/19/2024 The Center for Jewish History (the Center) is the collaborative home of five in-house Partner organizations – American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research – whose collections comprise over seven linear miles of archival documents in dozens of languages and alphabet systems, over 500,000 volumes of books, over 10 million digital items, and thousands of artworks and objects, all spanning 5,000 years. The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re-ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc. Responsibilities include, but are not limited to: · Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. · Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. · Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. · Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. · Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. · Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. · Supervise and guide the merchandising and visual presentation of products to meet Store standards. · Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. · Work with Store web leadership to support e-commerce activities and online presence. · Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service. · Provide accurate information on artists and products to staff and customers to enhance visitor experience. · Perform additional tasks and support the Visitor Experience team as assigned by management as needed. Qualifications: · High school diploma or equivalent (required). · Previous experience in customer service, retail, or sales management (preferred). · Strong interpersonal and communication skills, with the ability to engage visitors professionally. · Basic computer skills, including experience with point-of-sale systems (preferred). · Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. · Attention to detail and accuracy in maintaining records and transactions. · Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: · Ability to stand for extended periods and perform tasks in both office and public-facing environments. · Comfortable with light lifting (up to 25lbs). · Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Benefits: · Comprehensive Medical, Dental, Vision insurance for employees and families · Mental health support- access to counseling services, and Employee Assistance Program (EAP) · 403b Retirement Plan- including employer matching to help save for retirement · Life and disability insurance · Paid vacation, sick and holiday time (20+ holidays per year) · Inclusive and diverse workplace Center for Jewish History is an Equal Opportunity Employer.

WHAT WILL BE YOUR IMPACT AND EXPERIENCE AT CAMP: - Immerse yourself in a vibrant and positive camp environment; foster an inclusive camp culture for all. - Demonstrate leadership skills, train the next generation of camp professionals, and make a lasting impact on camp staff and campers. - Bring innovative and creative programs to life, promoting daily physical activity, skill development, inclusive sports & games, and creative play. - Build strong connections with parents, staff, campers, and partners. Become a familiar face and someone our communities can rely on. - Be part of a passionate, committed team that goes the extra mile to make programming fun and impactful, to make families and staff feel supported, and provide safe spaces for kids to play and build friendships. WHAT YOU’LL BE DOING We're seeking enthusiastic and experienced individuals ready for a summer adventure. As the Greenpoint Camp Director, you'll be the heart of our camp, overseeing all aspects of camp management and creating a safe, memorable experience for the staff and campers Your summer duties will include: - Dedicate in-person and remote time during the preseason to coordinate camp logistics with key departments (e.g. Marketing & Development, Operations, People & Culture, Program Management). - Attend pre-camp orientations hosted by the Department of Healthy and Kids in the Game staff, and help to structure and coordinate training for your camp staff before and during camp. - Participate in weekly Camp Director meetings and trainings from April-June to be fully trained in your camp administration and supervision responsibilities. - Oversee the day-to-day operations of the camp, including hiring, training, scheduling, and supervising staff members. - Assign staff to camp groups, assess their ability to work with different age groups, offer regular feedback to continuously improve staff performance, and administer staff evaluations twice per summer. - Keep staff personnel files up-to-date and compliant with Department of Health regulations, and ensure that staff certifications are valid and on-site at all times. - Ensure that all necessary forms are in place before a child enters any program, including up-to-date physicals, immunization records, registration forms, waivers, etc. - Monitor daily camp enrollment and maintain accurate attendance records for staff and campers. - Organize and support the implementation of the Kids in the Game summer camp schedule & programming, including weekly themes, team time & group games, structured arts, sports, movement, and STEM activities, swim schedule, field trips, and special events - Notify parents/guardians of children about session dates, camp trips, theme days and schedule changes well in advance, and remain accessible to parents throughout the summer. - Ensure that all program equipment and supplies are ordered, available and properly maintained during the summer. - Maintain and enforce all camp safety rules and policies; recognize, prevent and correct safety hazards; monitor the health and safety of all campers and staff. - Act as a key player in problem solving staff/camper issues and parental concerns; be able to identify camper behavior issues and respond with corrective steps. - Communicate regularly with the Camps Supervisor and other key leaders from internal departments to ensure compliance with camp operations, supervision, and administration procedures. Pre-Summer & Summer Work Schedule: Pre Summer Camp Expectations: Part time in-person & remote work from January to June dedicated to training, staff interviews, family outreach, info sessions & orientations Summer Camp Expectations: Full time in-person camp administration for a camp with 80-130+ campers and 25-35+ staff members June 14 – August 22, 2025

Job Title: Independent Sales Contractor - 3D Tech & Immersive Solutions for Real Estate & Architecture Company Overview: Alpha Beacon GP is redefining the real estate and architectural industries through innovative 3D modeling, programming, and immersive technology solutions. We don’t just create 3D models; we build fully interactive environments that transform client engagement. Our comprehensive offerings include 3D programming, architectural visualization, 3D animations, and virtual staging—an essential tool for showcasing properties with life-like accuracy. By incorporating cutting-edge technologies like AR/VR and gamified 3D effects, we help businesses stand out, drive success, and create exceptional experiences for their clients. Job Description: We are looking for forward-thinking sales professionals with a passion for tech solutions in real estate and architecture. As an independent sales contractor at Alpha Beacon GP, you will promote our advanced 3D solutions, including virtual staging, immersive AR/VR experiences, and fully functional 3D environments. You’ll work with real estate brokers, architects, and business leaders to enhance their projects and marketing efforts, using the latest technology to transform how they engage with clients and present their properties. This role offers substantial growth potential and uncapped commissions. Key Responsibilities: • Identify and close new business opportunities, focusing on 3D programming, virtual staging, architectural visualization, and animation solutions. • Build strong relationships with real estate brokers, architects, and developers, offering them cutting-edge tools like virtual staging to elevate their client presentations. • Educate clients on how our immersive tech solutions can revolutionize property showcasing and project development through interactive and visual experiences. • Develop and implement strategic sales initiatives to exceed targets and increase revenue. • Work autonomously while utilizing Alpha Beacon GP’s full suite of resources and expertise to ensure client satisfaction and deliver top-tier results. Requirements: • Proven track record in tech sales, especially in real estate, architecture, or digital transformation. • Expertise in 3D modeling, programming, virtual staging, and immersive AR/VR solutions for real estate or architectural applications. • Excellent communication and relationship-building skills, with the ability to showcase how advanced tech solutions can improve project efficiency and client engagement. • Ability to manage your sales pipeline independently and exceed performance targets. • Familiarity with CRM systems and online sales tools is a plus. Preferred Background: • Experience in real estate, architecture, or related tech industries. • Expertise in promoting 3D modeling, virtual staging, AR/VR, or architectural visualization services. • Knowledge of digital transformation in real estate, with a focus on interactive and immersive technologies. Compensation: This is a commission-based independent contractor role with no earnings cap. Compensation is driven by your performance and success in bringing Alpha Beacon GP’s immersive solutions to new clients. Job Type: Commission-based independent contractor Expected Pay: $100,000+ per year Benefits: • Complete flexibility—set your own hours, work remotely. • Access to Alpha Beacon GP’s leading-edge 3D programming, virtual staging, and immersive tech solutions. • Be part of a company that is revolutionizing real estate and architecture through cutting-edge technology. Application Question: How have you successfully promoted 3D visualization, virtual staging, or immersive tech solutions in real estate or architectural spaces? Willingness to Travel: 30% (Preferred) Work Location: Remote