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Job Description For more than 50 years, Photronics has been a global leader in photomask technology — enabling the innovation behind smartphones, computers, automotive electronics, and countless other devices used every day. Our success is driven by advanced technology, strong customer partnerships, and most importantly, our people. Join Photronics and be part of a collaborative, high-tech manufacturing environment where learning, engineering excellence, and continuous improvement are core to everything we do. Position Summary: The Manufacturing Process Engineer II (Coat & Develop) will support and improve photolithography coat and develop processes used in the manufacture of high-quality semiconductor photomasks. This position will be responsible for process development, optimization, monitoring, troubleshooting, and continuous improvement of photoresist coating and development operations. This position will work closely with manufacturing, equipment engineering, metrology, quality, and other process engineering teams to maintain stable, capable processes and improve yield, cycle time, and product quality. The role requires strong technical problem-solving skills, data-driven decision-making, and the ability to work effectively in a high-volume, precision manufacturing environment. Location: Boise, ID (US). This is an on-site position, and we are not open to remote candidates at this time. Responsibilities • Develop, optimize, and sustain photoresist coat and develop processes for semiconductor photomask manufacturing., • Establish and maintain process specifications, operating windows, control plans, and process documentation., • Monitor process performance using statistical process control (SPC), process capability analysis, and other data-analysis techniques., • Troubleshoot process excursions, defects, and yield issues using structured root-case analysis and corrective-action methodologies., • Conduct designed experiments (DOE) to characterize process behavior and optimize critical process parameters., • Analyze data from metrology and inspection systems to identify trends, process shifts, and opportunities for improvement., • Partner with equipment engineers to troubleshoot and optimize coat/develop equipment, including process hardware, chemical delivery systems, and related subsystems., • Support introduction and qualification of new materials, equipment, recipes, and process technologies., • Develop and execute process qualification and validation plans., • Drive continuous improvement initiatives focused on yield enhancement, defect reduction, process capability, cost reduction, and cycle-time improvement., • Work with manufacturing personnel to establish robust processes and provide technical support for production issues., • Ensure process changes are properly evaluated, documented, and implemented in accordance with quality and change-control requirements., • Prepare technical reports, presentations, and recommendations for engineering and management teams., • Maintain awareness of semiconductor lithography, photoresist, chemical processing, and advanced photomask manufacturing technologies., • Follow all company safety, environmental, quality, and operational requirements., • Additional responsibilities as assigned. Qualifications: Knowledge, Skills & Abilities: • Experience with photoresist coating and/or develop processes is strongly preferred., • Demonstrated ability to analyze process data and troubleshoot complex manufacturing systems., • Working knowledge of SPC, DOE, process capability, and statistical analysis., • Strong understanding of process control and continuous improvement methodologies., • Ability to work effectively in a cleanroom/manufacturing environment., • Strong written and verbal communication skills., • Ability to work independently while collaborating effectively with cross-functional teams., • Knowledge of semiconductor manufacturing standards, process qualification, and change-control approaches preferred. Experience: • 2-5 years of hands-on experience in semiconductor manufacturing, photolithography, photomask engineering., • Experience with semiconductor photolithography, photoresist processing, or photomask manufacturing preferred., • Experience with spin coating, resist dispense, baking, developing, or related wet-process technologies preferred., • Familiarity with CD, defect, overlay, film-thickness, and other lithography-related metrology preferred., • Experience with statistical software and data-analysis tools preferred., • Experience with root-case analysis methodologies such as 8D, Fishbone, FMEA, or similar approaches preferred. Education: • Bachelor’s degree in Electrical Engineering, Materials Science, Physics, Chemical Engineering, or related field., • A combination of relevant education and experience related to etch will be considered. Travel: Less than 5%. Why Photronics • Be part of a global technology leader driving innovation for the world’s biggest tech companies., • Enjoy stability, challenge, and opportunity at a company with more than 50 years of proven success., • Work in a collaborative, growth-focused environment where your expertise will have a real impact., • Competitive salary and annual bonus program., • Equity compensation eligibility., • Full suite of health and welfare benefits., • 401k with company match. Equal Opportunity Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to providing reasonable accommodation for team members’ disabilities and religious beliefs or practices. Agency Notice: Photronics does not accept unsolicited resumes or outreach from search firms or employment agencies. Please, no phone calls or emails to any employee regarding this opening. Resumes submitted outside of our approved agency engagement process will be considered the sole property of Photronics, and no fees will be paid if such candidates are hired. Only agencies with a valid agreement in place with Photronics and assigned to this role may submit candidates.

Job Description For more than 50 years, Photronics has been a global leader in photomask technology — enabling the innovation behind smartphones, computers, automotive electronics, and countless other devices used every day. Our success is driven by advanced technology, strong customer partnerships, and most importantly, our people. Join Photronics and be part of a collaborative, high-tech manufacturing environment where learning, engineering excellence, and continuous improvement are core to everything we do. The Equipment Engineer II is responsible for the performance, reliability, and continuous improvement of cleaning process equipment within a photomask fabrication facility. This role ensures high equipment uptime, stable process performance, and minimal defect contribution by driving preventive maintenance strategies, troubleshooting complex tool issues, and supporting new equipment installation and qualification. The engineer works cross-functionally with Process Engineering, Manufacturing, Facilities, and Quality teams to improve yield, reduce defectivity, and maintain world-class manufacturing standards. Location: Photronics, Boise, ID (US). This is an on-site position, and we are not open to remote candidates at this time. Responsibilities: • Own and maintain clean tool equipment performance, including uptime, reliability, and process stability., • Monitor equipment health and respond to tool alarms, excursions, and performance deviations., • Troubleshoot equipment-related issues and lead root cause analysis and corrective actions., • Support installation, qualifications, and acceptance testing of new clean equipment and upgrades., • Develop and optimize preventive maintenance (PM) and calibration strategies to improve MTBF and MTTR., • Analyze equipment and process data (SPC, tool metrics) to identify trends and drive continuous improvement., • Collaborate with Process Engineering to improve yield, defect reduction, and process capability., • Coordinate with vendors to resolve equipment performance issues and support technology transfers., • Develop and maintain equipment documentation, SOPs, and work instructions., • Ensure compliance with cleanroom, safety, and environmental (EHS) standards., • Participate in audits, continuous improvement initiatives, and training of technicians., • Train and support technicians and junior engineers as needed. Qualifications Knowledge, Skills & Abilities • Semiconductor manufacturing flow and cleanroom operations., • Equipment systems: mechanical, electrical, vacuum, chemical delivery, fluid handling., • Cleaning technologies (wet clean, chemical, megasonic, plasma preferred)., • Equipment performance metrics (uptime, MTBF, MTTR, defectivity)., • SPC, data analysis, and statistical problem-solving methods. Experience • 5-7 years of hands-on experience in semiconductor manufacturing, photolithography, photomask engineering., • 3+ years of experience in semiconductor, photomask, or advanced microfabrication manufacturing, with direct experience in photolithography or patterning processes., • Hands-on experience with clean, wet process, or lithography-related equipment., • Background in supporting tool installation, qualification, and upgrades., • Familiarity with troubleshooting methodologies and equipment optimization between PM cycles.

Job Description:\n\nFusionIRX is seeking a highly accomplished IT/Telecom Network Subject Matter Expert to support the Commissioning Team on a large-scale, high-tech memory manufacturing facility in Boise, Idaho. \nThis senior-level contractor will provide technical leadership and commissioning expertise for the facility’s information technology, telecommunications, structured cabling, network infrastructure, and related low-voltage systems. The successful candidate must be recognized as an expert within the IT/telecom industry and bring significant experience supporting the design, installation, testing, commissioning, integration, and turnover of complex network systems in semiconductor, advanced manufacturing, mission-critical, data center, pharmaceutical, or similarly sophisticated environments. \nThe IT/Telecom Network SME will serve as a trusted technical authority for the commissioning team, owner, contractors, design professionals, vendors, and operations stakeholders. This individual will help ensure that systems are installed correctly, fully tested, properly documented, integrated with related facility systems, and ready for reliable operation at turnover. \nKey Responsibilities \nTechnical Leadership \n\n Serve as the Commissioning Team’s principal technical authority for IT, telecommunications, structured cabling, and network infrastructure. \n\n Provide expert guidance throughout construction, installation, testing, commissioning, turnover, and operational-readiness activities. \n\n Review project requirements, design documents, specifications, drawings, submittals, network diagrams, riser diagrams, equipment schedules, and control narratives. \n\n Evaluate system designs and installation approaches for functionality, constructability, maintainability, reliability, scalability, and compliance with owner requirements. \n\n Identify technical risks, design gaps, coordination conflicts, and installation deficiencies before they affect commissioning, startup, or turnover. \n\n Provide technically sound recommendations to resolve complex network and telecommunications issues. \n\n Support project leadership with technical evaluations, decision-making, issue escalation, and risk mitigation. \n\nSystems and Infrastructure \nProvide commissioning oversight and subject-matter expertise for systems that may include: \n\n Enterprise network infrastructure \n\n Core, distribution, and access-layer networks \n\n Local-area and wide-area network connectivity \n\n Fiber-optic and copper structured cabling \n\n Telecommunications rooms, main distribution frames, intermediate distribution frames, and equipment rooms \n\n Network racks, cabinets, ladder racks, cable trays, patch panels, and cable-management systems \n\n Routers, switches, firewalls, wireless access points, controllers, and related network appliances \n\n Wi-Fi and wireless network infrastructure \n \n Wi-Fi and wireless network infrastructure \n \n \n Voice and unified communications systems \n \n \n Data-center and server-room connectivity \n \n \n Operational technology and industrial network interfaces \n \n \n Building management system network connectivity \n \n \n Security, access-control, video-surveillance, and life-safety network interfaces \n \n \n Network monitoring, management, and alarming systems \n \n \n Power, grounding, bonding, environmental, and redundancy requirements supporting network equipment \n \n \n Carrier services, demarcation points, and external telecommunications connections \n \n Commissioning Planning and Execution \n \n Develop, review, and support implementation of IT/telecom commissioning plans, procedures, checklists, test scripts, and acceptance criteria. \n \n \n Confirm commissioning requirements are aligned with owner project requirements, basis-of-design documents, specifications, applicable standards, and approved submittals. \n \n \n Participate in commissioning planning meetings, design reviews, constructability reviews, installation-readiness reviews, and system turnover discussions. \n \n \n Establish commissioning priorities based on construction sequencing, energization, system availability, and operational-readiness milestones. \n \n \n Coordinate commissioning activities with construction management, quality assurance, electrical, controls, security, life safety, facilities, manufacturing, and operations teams. \n \n \n Review system boundaries, interface requirements, testing prerequisites, and turnover responsibilities. \n \n \n Verify that commissioning activities are appropriately sequenced and integrated with the overall project schedule. \n \n \n Support development and maintenance of commissioning schedules, system trackers, completion matrices, and status reports. \n \n Installation Verification and Quality Oversight \n \n Perform field inspections and system walkdowns to verify installation quality and compliance. \n \n \n Confirm equipment, cabling, labeling, routing, terminations, grounding, bonding, clearances, access, and environmental requirements meet project standards. \n \n \n Verify network rooms and telecommunications spaces are complete, secure, clean, conditioned, powered, grounded, and ready for equipment installation or startup. \n \n \n Review installation records, inspection reports, cable-test reports, equipment certifications, and quality documentation. \n \n \n Identify deficiencies, incomplete work, deviations, and nonconforming installations. \n \n \n Generate or support punch-list items and track issues through corrective action and closure. \n \n \n Coordinate with quality personnel, trade contractors, vendors, and project stakeholders to resolve field issues. \n \n \n Verify corrective work has been completed and properly documented before acceptance\n \n Testing and Functional Verification \n \n Witness and evaluate vendor, contractor, and integrator testing activities. \n \n \n Review fiber-optic test results, including optical time-domain reflectometer and power-meter testing where applicable. \n \n \n Review copper-cabling certification results and verify compliance with project performance requirements. \n \n \n Confirm network equipment configuration, connectivity, redundancy, failover, monitoring, and alarm functions are tested. \n \n \n Support end-to-end verification of network pathways, devices, interfaces, and connected systems. \n \n \n Verify network redundancy, resilient architecture, backup power, recovery, and fault-response functions where required. \n \n \n Evaluate testing results and determine whether systems meet functional and performance expectations. \n \n \n Coordinate troubleshooting of failed tests, communication errors, configuration issues, interface problems, and intermittent system behavior. \n \n \n Confirm deficiencies are retested and successfully closed. \n \n \n Maintain clear records of witnessed tests, findings, corrective actions, and final acceptance status. \n \n \n Integration and Interface Coordination \n \n Coordinate IT/telecom interfaces with electrical power, controls, building automation, process systems, security, fire alarm, life safety, and facility-management systems. \n \n \n Verify network dependencies and integration requirements are understood by all responsible parties. \n \n \n Support coordination between enterprise IT and operational technology stakeholders. \n \n \n Review interface-control documents, addressing requirements, communication protocols, port assignments, and connectivity responsibilities. \n \n \n Identify scope gaps or conflicting responsibilities between contractors, vendors, integrators, and owner teams. \n \n \n Help resolve system-integration issues that could affect startup, commissioning, security, reliability, or production readiness. \n \n \n Confirm integrated systems operate as intended under normal, abnormal, and failure conditions. \n \n Cybersecurity and Network Readiness \n \n Coordinate with the owner’s IT and cybersecurity teams to support compliance with project-specific security requirements. \n \n Verify that network equipment, configurations, access controls, and documentation align with approved standards and procedures. \n \n \n Support validation of network segmentation, device access, secure remote connectivity, and system-hardening requirements. \n \n \n Confirm default credentials, unauthorized connections, temporary devices, and unsecured access points are addressed before turnover. \n \n \n Assist with identifying cybersecurity-related commissioning risks and escalating concerns to the appropriate owner representatives. \n \n \n Maintain appropriate confidentiality when handling network designs, configurations, security requirements, and facility information. \n \n Documentation, Turnover, and Closeout \n \n Review commissioning records, test reports, deficiency logs, inspection reports, redline drawings, and final documentation. \n \n \n\nRequirements\nRequired Qualifications \n\n Ten or more years of progressively responsible experience in IT, telecommunications, network infrastructure, structured cabling, or related technical systems. \n\n Extensive experience with complex construction, installation, testing, startup, commissioning, or system-turnover activities. \n\n Demonstrated subject-matter expertise in enterprise network and telecommunications infrastructure. \n\n Experience working on semiconductor fabrication facilities, high-tech manufacturing sites, data centers, mission-critical facilities, pharmaceutical facilities, industrial plants, or similarly complex projects. \n\n Strong knowledge of network architecture, structured cabling, fiber optics, copper systems, telecommunications spaces, network equipment, grounding, redundancy, and system integration. \n\n Proven ability to review technical drawings, specifications, submittals, test procedures, and commissioning documentation. \n\n Experience witnessing, evaluating, and documenting system testing. \n\n Ability to identify complex technical issues and provide practical, defensible solutions. \n Strong understanding of construction sequencing, system completion, turnover, and operational-readiness processes. \n Excellent written and verbal communication skills. \n Ability to communicate effectively with executives, engineers, contractors, technicians, vendors, commissioning personnel, and owner representatives. \n Strong organizational, documentation, and issue-management skills. \n Ability to manage multiple priorities in a fast-paced, schedule-driven project environment. \n Willingness and ability to work full-time on-site in Boise, Idaho. \n\nPreferred Qualifications \n\n Fifteen or more years of relevant IT/telecom or network-infrastructure experience. \n\n Direct commissioning experience on semiconductor fabrication or advanced memory-manufacturing projects. \n\n Experience with large-scale cleanroom, process-support, central-utility, or mission-critical environments. \n\n Experience supporting phased turnover, startup, and production-readiness activities. \n\n Knowledge of applicable standards and best practices, including BICSI, TIA, ANSI, IEEE, NFPA, NEC, and owner-specific network standards. \n\n Experience with Procore, Autodesk Construction Cloud, Bluebeam, SharePoint, CxAlloy, or similar construction and commissioning platforms. \n\n Relevant professional certifications, which may include: \n\n Registered Communications Distribution Designer \n\n BICSI credentials \n\n Cisco certifications \n\n CompTIA Network+ or Security+ \n\n Project Management Professional \n\n Certified Commissioning Professional \n\n Other advanced network, cybersecurity, telecommunications, or commissioning credentials\n\nProfessional Expectations \nThe successful candidate must be: \n\n Highly regarded within the IT/telecom or network-infrastructure industry. \n\n Recognized for exceptional technical competence and professional credibility. \n\n Capable of serving as a trusted advisor to the owner and commissioning leadership. \n\n Proactive, decisive, thorough, and solutions-oriented. \n\n Committed to quality, safety, documentation, confidentiality, and accountability. \n\n Able to work collaboratively while maintaining independent technical judgment. \n\n Respectful, honest, professional, and aligned with FusionIRX’s culture and values. \n\n Willing to raise concerns constructively and support issues through final resolution. \n\nBenefits\nFusionIRX provides Owner’s Representative and General Contractor support services for complex, large-scale construction programs. Its core capabilities include Quality Assurance and Control, Commissioning, Construction Management, and Virtual Design Capture. \nFusionIRX supports projects within the semiconductor, alternative-energy, data-center, pharmaceutical, electric-vehicle manufacturing, and advanced industrial-manufacturing sectors. The company seeks professionals who are among the best in their respective fields and who demonstrate high integrity, strong ethics, technical excellence, compassion, and respect for others.

Job Description For more than 50 years, Photronics has been a global leader in photomask technology, enabling the innovation behind the world’s most advanced semiconductor and display technologies. Our success is built on collaboration, technical excellence, innovation, and the dedication of our people. We are seeking experienced Sr. Manufacturing Line Coordinators to join our Boise manufacturing team. In this role, you will independently manage production priorities, manufacturing workflow, and operational escalations to meet customer delivery commitments and improve cycle time, throughput, and site performance. The ideal candidate brings advanced production control experience, sound operational judgment, and strong communication skills. You will serve as a lead coordinator during assigned shifts, guide less experienced team members, and keep internal teams and customers informed of production status, risks, and recovery plans. Location: Photronics – Boise, ID. This is an on-site position and we are not open to remote candidates at this time. Travel: No travel required. Responsibilities Production Control & WIP Management • Independently monitor and manage work-in-progress (WIP), adjusting daily priorities to balance customer commitments, engineering requirements, operational constraints, and business needs., • Coordinate priority, qualification, expedited, and customer-critical material, including screamer and hot plate requirements, through bottleneck operations and constrained resources., • Analyze capacity and workflow constraints, drive priority material through completion, and coordinate actions to reduce aging WIP and improve cycle time., • Serve as an advanced user of Factory View, MES, RackMon, and other production control systems. Manufacturing Communication & Operational Leadership • Serve as the primary Production Control coordinator during assigned shifts, lead production passdowns, and guide Manufacturing Line Coordinator I and II personnel., • Coordinate Manufacturing, Engineering, Quality, Maintenance, Sales, Customer Support, and Operations teams, including other Photronics sites as needed., • Communicate plate status, delivery risks, technical issues, equipment downtime, defectivity, and recovery plans to Sales, Customer Service, and customers as needed. Inventory & Exception Management • Oversee held, waiting, aging, and exception inventory, maintaining accurate inventory and production status in manufacturing systems., • Partner with Engineering on holds, dispositions, restarts, and priority concerns, and investigate issues to minimize impacts on cycle time and customer commitments. Escalation Management & Problem Resolution • Own operational escalations from identification through resolution, leading cross-functional recovery from manufacturing constraints, engineering issues, equipment downtime, material shortages, and workflow disruptions., • Resolve delivery-impacting issues, escalate complex concerns to leadership when needed, and track recovery actions through completion with clear stakeholder updates. Operational Improvement • Support new manufacturing processes, automation initiatives, visibility tools, and workflow improvements., • Recommend and participate in improvements to cycle time, throughput, inventory management, communication, and customer delivery performance., • Perform additional duties as assigned. Qualifications Knowledge, Skills & Abilities • Advanced knowledge of manufacturing operations, production flow, inventory management, and production control principles., • Strong organizational, analytical, and problem-solving skills, with the ability to independently prioritize work, make operational decisions, and resolve complex issues in a fast-paced manufacturing environment., • Excellent verbal and written communication skills and the ability to coordinate across multiple functions., • Ability to assess plate production status and technical issues, explain risks and schedule impacts, and promptly communicate concerns and next steps to Sales, Customer Service, and customers through Teams, email, or other channels., • Proficiency with Microsoft Outlook, Excel, and Word, and experience using ERP, MES, production tracking, or manufacturing information systems., • Ability to analyze operational data and identify production risks and workflow constraints, with strong attention to detail and a commitment to operational excellence., • Eligible to obtain and maintain a DoD security clearance. Experience • 8+ years of experience in manufacturing, production control, supply chain, inventory management, scheduling, logistics, or operations coordination., • Proven ability to build effective working relationships and communicate critical information in a timely, clear, and professional manner. Education • High school diploma or equivalent required. Why Photronics • Be part of a global technology leader driving innovation for the world’s biggest tech companies., • Enjoy stability, challenge, and opportunity at a company with more than 50 years of proven success., • Work in a collaborative, growth-focused environment where your expertise will have a real impact., • Competitive hourly pay and annual bonus program., • Full suite of health and welfare benefits., • 401k with company match. Equal Opportunity Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to providing reasonable accommodation for team members’ disabilities and religious beliefs or practices. Agency Notice: Photronics does not accept unsolicited resumes or outreach from search firms or employment agencies. Please, no phone calls or emails to any employee regarding this opening. Resumes submitted outside of our approved agency engagement process will be considered the sole property of Photronics, and no fees will be paid if such candidates are hired. Only agencies with a valid agreement in place with Photronics and assigned to this role may submit candidates.

Job DescriptionCompany Introduction: Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands. As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors. Airspace has been rated one of America's best Startup Employers and listed as one of CNBC's Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m. The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics. Own Consistent Execution Across the Network You manage two different kinds of leaders. Four Regional Network Managers each own the complete supply picture in their geography, drivers and agents alike, and are accountable for their region's overall health. Two Agent Leads each own agent-specific execution, onboarding, performance conversations, and (jointly with you and Procurement) deactivation, across two regions apiece. Your job is to make sure standards, tooling, and escalation protocols work the same way across all six of them, and that friction between the RNM and Agent Lead structure never becomes the network's problem. This role sits at an intersection that's new to the org: RNMs are accountable for outcomes they don't personally execute on the agent side, and Agent Leads execute without owning the region they're executing in. When that split works, neither side notices the seam. When it doesn't, that's yours to fix. The most predictable version of this: an Agent Lead covers two regions, and both RNMs need their attention at once. That's not a rare edge case, it's a structural feature of the dotted-line model, and the default answer is you decide the priority when the two RNMs can't work it out themselves. You are also one of three required parties, alongside the relevant Agent Lead and Procurement, on every agent deactivation decision. This isn't a rubber stamp: a deactivation has real consequences for regional coverage, and someone with visibility across all four regions needs to be in that decision, not just the person closest to it. What You'll Do Manage the Regional Network Manager and Agent Lead Teams • Directly manage the four Regional Network Managers, owning cross-regional consistency in performance standards, tooling, and escalation protocols, • Directly manage the two Agent Leads, making sure the two-region split is working, workload is balanced, and agent execution is consistent across all four regions, • Coach and develop both groups differently — RNMs need broad, general-manager judgment across a full region; Agent Leads need deep, specific judgment on agent performance and the harder conversations that come with it, • Resolve misalignment between an RNM and the Agent Lead covering their region before it becomes the network's problem, • Own prioritization when the two RNMs sharing an Agent Lead both need their attention at the same time — this is a structural, recurring tension with the dotted-line model, not an occasional exception, and the default is that you decide when the RNMs can't resolve it between Own Agent Deactivation Decisions • Serve as one of three required parties, with the Agent Lead and Procurement, on every agent deactivation decision, bringing the cross-regional and operational perspective an individual Agent Lead may not have, • Ensure deactivation decisions are documented consistently and held to the same standard across all four regions, not decided differently region by region, • Escalate to the VP only when a deactivation carries strategic or account-level risk beyond the region it affects Serve as the Operational Escalation Point • Serve as the escalation point for Regional Network Managers on cross-regional issues or decisions that exceed their authority, • Serve as the escalation point for Agent Leads on issues that cut across more than one region or require senior management-level judgment, • Stay aligned with the Senior Manager of Network Enablement so recruiting pipelines and training programs reflect regional demand across all four regions. Partner on Strategic and Cross-Functional Work • Partner with the VP on capacity planning, org design, and strategic initiatives for Network Operations, • Partner with the Director, US Network Solutions during the build phase of new strategic accounts or capabilities, representing what RNMs and Agent Leads actually need to execute cleanly once something is handed off — a bad handoff is a failure regardless of how good the deal was, • Coordinate with the Lead, US Network Strategy & Operations so the data and scorecard methodology RNMs and Agent Leads depend on is consistent and trustworthy across the network Requirements • 2-5+ years of experience in network operations, field operations, or multi-site operations leadership, with people-management experience across more than one function or team type, • Experience managing managers, not just individual contributors — comfortable coaching leaders who each own a full geography as well as leaders who own a specialized, narrower function, • Comfortable being one of three decision-makers on a consequential call rather than the sole decision-maker — shares authority well without diluting accountability, • Comfortable making a fast, sometimes unpopular prioritization call between two peers who each think their need is more urgent — this happens routinely with a shared Agent Lead, and defaulting to indecision or letting it resolve itself is not an option, • Strong operational judgment — you can tell the difference between a regional issue that should stay with the RNM and a cross-regional issue that genuinely needs senior management-level intervention, • Experience partnering with a strategic or business-development-style function receiving handoffs of new capabilities or accounts, and translating them into operational reality on the ground, • Clear, direct communicator, comfortable resolving disagreements between peers who report to you and who may see a shared problem differently, • Bachelor's degree in a related field, or equivalent practical experience Success Metrics 2026 Performance standards, tooling, and escalation protocols are consistent across all four regions. RNMs and Agent Leads report a clear, well-functioning working relationship with each other, not friction that routes to you by default. Agent deactivation decisions are documented consistently and held to the same bar across all four regions. Handoffs from Network Solutions land cleanly, RNMs and Agent Leads report feeling equipped, not blindsided, by new capabilities or accounts. 2027 The RNM and Agent Lead structure is running with enough maturity that it no longer requires your active mediation to function well. Cross-regional consistency in standards and quality is measurably improved. You are spending more time on capacity planning and strategic partnership with the VP and Network Solutions than on resolving day-to-day friction between your direct reports. Your First 90 Days Build individual working relationships with all four Regional Network Managers and both Agent Leads. Get fluent in how the RNM and Agent Lead structure is actually working today, where the seams are clean and where they're not. Sit in on at least one agent deactivation decision to understand how that three-way call is functioning in practice. Build a working relationship with the Director, US Network Solutions and the Lead, US Network Strategy & Operations. Your First 180 Days Performance standards and escalation protocols are consistent and well understood across all six direct reports. You have a track record on agent deactivation decisions that RNMs, Agent Leads, and Procurement trust. At least one Network Solutions handoff has gone through cleanly with your involvement from early in the build. The VP sees you as the person keeping regional execution consistent, not just the person four RNMs happen to report to. Job Info • Department: Network, • Reports to: VP, US Network, • Location: Remote (U.S.), with periodic travel to support regions and cross-functional handoffs, • Direct reports: 4 Regional Network Managers, 2 Agent Leads (6 total) Compensation, • Salary range: $115K - $125K, • High-quality health, dental, and vision plan options, • Open PTO, • 401K with company match Core Values: • We are One Team. We believe we all accomplish more when we are working together., • We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world., • We are Passionate. We care deeply about our mission and are not afraid to raise the bar., • We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers., • We are Innovative. We never settle and are always striving to improve our product, service, and ourselves. Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations. A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding. For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Job DescriptionDescription: Technical Demand Generation Manager Location: Boise, ID / Hybrid Employment Type: Full-Time Who We Are Landlord Tech, Inc., doing business as OurPetPolicy, provides a compliance-focused platform that helps property managers manage animals on residential properties, maintain accurate records, and support compliance with applicable Fair Housing requirements. Our platform supports animal screening, assistance animal and ESA request verification, vaccination tracking, incident management, and related documentation. Who We Are Looking For OurPetPolicy is looking for a Technical Demand Generation Manager to build and operate the systems that generate qualified pipeline. This is not a traditional Marketing Manager role. The focus is not on managing a campaign calendar or coordinating marketing activity. We need someone who can determine where demand-generation efforts should be focused, identify the market segments worth pursuing, build the systems and automation to reach them, and turn that work into qualified opportunities. You should be equally comfortable analyzing customer data, building the infrastructure to reach target segments, and evaluating funnel performance to determine what is working, what is not, and what needs to change. This is a hands-on individual contributor role. You will influence demand generation strategy and execution while working directly with marketing technology, automation, and data systems. We care about what the work produces, not simply the amount of activity it creates. The ideal candidate has owned a pipeline or demand generation target and can demonstrate what they personally built, why they built it, the results it produced, and what they learned when something did not work. Key Responsibilities ? Own demand generation initiatives with a primary focus on generating qualified pipeline. ? Analyze customer, market, and closed-won data to refine our ideal customer profile and identify the highest-value market segments. ? Develop targeting, messaging, offers, and channel strategies for different customer segments. ? Build and manage scalable outbound and nurture programs from segmentation and enrichment through booked meetings. ? Own and optimize marketing automation systems, including HubSpot workflows, lifecycle stages, lead routing, scoring, and data management. ? Build enrichment and prospecting workflows using tools such as ZoomInfo, Apollo, and other data sources. ? Create automations and integrations using APIs, webhooks, and platforms such as Zapier and Make. ? Use AI within demand generation and automation workflows to improve targeting, efficiency, and performance. ? Manage email infrastructure and list quality, including authentication, suppression, deliverability, and data hygiene. ? Build and maintain funnel reporting and dashboards that connect marketing activity to qualified opportunities and revenue. ? Analyze campaign, channel, segment, and funnel performance to identify opportunities, bottlenecks, and areas that should be changed or discontinued. ? Evaluate the marketing technology stack and recommend where tools, processes, or spending can be consolidated or improved. ? Maintain clear documentation for workflows, automations, processes, and systems. Work Environment ? Boise-based hybrid position. ? Exceptional U.S.-based remote candidates may be considered, with periodic travel to Boise. ? Hands-on individual contributor role with no direct reports. ? Collaborative, fast-paced environment with direct access to marketing and company leadership. Compensation and Benefits ? Accrued PTO. ? Paid holidays. ? Medical, dental, and vision insurance. ? HSA/FSA options and life insurance. ? 401(k) plan with company match. ? MacBook workstation provided. Equal Opportunity Statement Landlord Tech, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. In accordance with federal law, all new hires must provide proof of identity and authorization to work in the United States and complete required employment verification upon hire. How to Apply Please submit your resume along with a brief description of a demand generation campaign or program you personally owned. Tell us what you were trying to accomplish, what you personally built, and the measurable results it produced. We are especially interested in candidates who can demonstrate hands-on experience building the systems behind demand generation, not simply managing campaigns or coordinating marketing activities. Requirements: Required Skills and Knowledge ? Strong B2B demand generation experience with direct responsibility for pipeline, MQLs, qualified opportunities, or similar measurable business outcomes.? Ability to develop and execute demand generation strategy independently rather than simply implementing campaigns defined by others.? Strong understanding of ICP development, market segmentation, targeting, messaging, and channel selection.? Advanced experience with marketing automation and CRM systems. HubSpot experience is strongly preferred, although deep experience with platforms such as Marketo or Pardot may also be relevant.? Hands-on experience building automated marketing workflows, lead management processes, routing, scoring, and lifecycle stages.? Experience with lead enrichment, prospecting, outbound automation, and data management tools.? Comfortable working with APIs, webhooks, integrations, and automation platforms without relying on a technical team for routine implementation.? Strong analytical skills and the ability to independently evaluate funnel performance and marketing data.? Understanding of B2B SaaS metrics and commercial concepts, including pipeline, conversion, customer acquisition cost, and sales cycle performance.? Strong problem-solving skills and the ability to identify what is not working, determine why, and make changes accordingly.? Highly proactive, technically curious, and comfortable building systems in a fast-paced environment. Preferred Qualifications ? Approximately 3–5 years of experience in B2B demand generation, marketing automation, growth marketing, marketing operations, or a related technical marketing role.? B2B SaaS experience, particularly with longer sales cycles or multiple decision-makers.? Experience managing cold email infrastructure and deliverability.? Experience using AI models as part of automated marketing or business workflows.? Familiarity with SQL, scripting, or other technical tools used for marketing analysis and automation.? Experience working in an early-stage or high-growth environment where you have built marketing systems rather than inherited established processes.

Build your career with ManpowerGroup as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in Business Development and forge a career path that's right for you. All while: What’s In It For You: Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including: • Competitive base salary, • Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance, • 401K with a Company match, • 20 days paid time off, • Gym membership discounts, • Pet insurance Being part of an inspiring culture. We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies - it’s about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business. Our six Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion and belonging. We are consistently recognized for our diversity as a Best Place to Work for Women, Inclusion, Equality and Disability, and in 2026 ManpowerGroup was named one of the World's Most Ethical Companies for the 17th year - all confirming our position as the brand of choice for in-demand talent. Building your Career with Purpose! We know your continued development fuels our future success. We’ll help you grow into an expert in your field. Afterall, unlocking talent is what we do. With training, coaching and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals. How You’ll Make an Impact as a Manpower Business Development Manager: The primary purpose of the Business Development Manager (BDM) is to spearhead the acquisition and management of high-value deals, oversee multi-location transactions, and expand the company's footprint across larger territories. This role is pivotal in identifying and securing strategic business opportunities, fostering long-term partnerships, and driving revenue growth. The BDM will leverage expertise in market analysis, relationship building, and negotiation to achieve the company's ambitious sales targets and contribute to its overall success. Making Impact: • Conduct thorough market research to identify potential clients and business opportunities within the Manpower brand portfolio (HC, Engineering, Perm, Skilled Tech, Onsite solutions, light industrial etc.), • Build and maintain strong relationships with clients to understand their staffing needs and provide tailored solutions providing education of all services within ManpowerGroup offerings., • Analyze market trends, competitor activities, and customer needs to inform strategic decisions on a solution sales model., • Prepare and deliver compelling presentations and proposals to clients, ability to negotiate and close high-value deals with various levels of clients (production managers to C-Suite), • Adopt Manpower methodologies, disciplines and tools in pursuing profitable business opportunities, partnering with brand managers and leadership to craft improvements to processes., • Collaborate with delivery leaders to plan and allocate resources effectively to meet client needs., • Establish a feedback loop with delivery teams to continuously improve service offerings based on client feedback and market demands., • Infiltrate market bringing brand awareness, attending local networking events and job fairs., • Exceed sales quotas and revenue targets through strategic sales approaches and proficient client management, with a clear understanding of priorities. Your Typical Day and Other Key Details • Remote/ Hybrid, • Maintain accurate records of sales activities, client interactions, and pipeline status., • Prepare and present sales proposals and negotiate contract agreements with potential clients, • Conduct outbound cold calls to potential clients, effectively presenting and selling products/services to meet or exceed sales targets., • Conduct weekly reviews of industry trends and competitor activities, • Attend internal meetings to discuss strategy, progress, and goals., • Work closely with the recruitment team to ensure client needs are met with fulfilled orders, constant communication, and properly escalated feedback., • Follow up existing clients to ensure satisfaction and explore additional business opportunities., • Participate in industry events, conferences, and networking sessions to build relationships and stay updated on industry trends. Minimum Salary 52,500 Maximum Salary 87,500 Qualifications What you’ll bring with you AKA candidate requirements: • Sales Experience: 2+ years selling in a solution-based role, proven performance in a competitive high-volume sale, with successful achievement of ambitious goals, • Technical: Digital Literacy: desktop (e.g., MS Word and Outlook) and social (e.g., Twitter, LinkedIn) applications, • Education: High school diploma or GED We are also looking for individuals with these capabilities: • Industry knowledge: In-depth knowledge and experience of the staffing industry, exposure to the light industrial or clerical space is a plus, • Education: Bachelor’s degree Join us! Apply Now to begin YOUR Career with Purpose! Manpower® is a global leader in contingent staffing and permanent recruitment. Through our expertise in talent resourcing and workforce management, we provide rapid access to a highly qualified and productive pool of candidates. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. For more information about Manpower, visit www.manpower.com. ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact talentacquisition@manpowergroup.com for assistance.

Job DescriptionCompany Introduction: Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands. As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors. Airspace has been rated one of America's best Startup Employers and listed as one of CNBC's Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m. The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics. Job Overview Accurate, on-time payroll is one of the most direct ways Airspace builds trust with its people, regardless of where in the world they work. As Global Payroll Analyst, you will be responsible for delivering that outcome: administering payroll across our entities and EOR partnerships, ensuring compliance with the tax, social security, and retirement requirements of every territory we operate in, and partnering with HR and Finance to continuously improve how payroll is run. This role suits someone with genuine attention to detail under deadline pressure, hands-on experience administering payroll across more than one country or entity, and a preference for ownership over execution alone. This role will suit someone who identifies issues early and remains accountable for resolving them. What You'll DoPayroll Operations & Accuracy • Own the employee payroll experience by responding to payroll inquiries with professionalism, empathy, and accuracy, building trust through clear communication and timely resolution of issues., • Own and process global payroll across all Airspace entities and Employer of Record platforms, ensuring every payroll is processed on-time, with 100% accuracy while managing multiple concurrent payroll cycles., • Maintain compensation, health benefits, and retirement plan administration across multiple jurisdictions. Ensuring all are accurately recorded in Payroll by performing regular audits and reviews., • Demonstrate exceptional organizational skills by maintaining accurate payroll checklists, country-specific standard operating procedures (SOPs), and payroll documentation, while completing monthly retirement and benefits audits with 100% accuracy. Global Payroll Expertise & Compliance • Maintain working knowledge of the international tax, social security, and retirement landscape across every territory Airspace operates in, proactively flagging regulatory changes that require payroll configuration updates, and take ownership of timely filings and registrations with all US and international payroll statutory agencies., • Coordinate with local in-country service providers to run international payroll accurately and on time., • Managing relationships with payroll vendors and external partnerships in resolving any delays or issues that may arise., • Maintain strong payroll controls, including approval workflows, segregation of duties, and regular review of audit trails to catch and prevent processing errors before they compound., • Lead efforts to automate and scale payroll operations. Process Improvement & Cross-Functional Partnership • Partner closely with the core HR team, Finance and other teams to establish and refine global payroll best practices., • Partner closely with HR, Finance, and Legal to manage payroll-related notices including wage garnishments, tax notices, agency audits, statutory workforce reporting, and other federal, state, and local agency communications ensuring timely action, accurate documentation, and full compliance with all payroll-driven requests., • Bring at least one payroll process improvement or enhancement to the table each quarter., • Support U.S. and international payroll transformation efforts, including automation initiatives, as Airspace scales into new markets., • Communicate payroll matters clearly to colleagues and senior leadership, translating technical detail into relevant guidance. Requirements • 3+ years of experience as a payroll specialist or administrator, including international payroll or payroll across multiple organizations/entities and pay cycles., • Excellent attention to detail, exemplary organization skills, strong written and verbal communication skills across teams and time zones., • Technology savvy, with hands-on experience working in HRIS systems. Rippling, MTH Numbers, Vistra experience a plus., • Independent and resourceful, with the judgment to recognize what merits escalation and the initiative to communicate it clearly., • Ability to articulate and communicate clearly, concisely, and thoughtfully across time zones., • Comfort managing multiple competing priorities in a dynamic and fast-paced environment., • Intellectual curiosity, a drive to improve, and a willingness to make and learn from mistakes., • A collaborative, selfless approach to teamwork., • Familiarity with statutory payroll mechanics in several of the following: Garnishments, UK PAYE and pension management, Netherlands Zvw contributions, Singapore CPF, Malaysia SOCSO/EPF, and general LATAM social security, contractual versus at-will employment, FLSA classifications., • Knowledge of GDPR, ERISA, HIPAA, COBRA, and emerging regulatory issues preferred., • Experience calculating and processing variable compensation, including bonuses, commissions, incentives, and other supplemental earnings, while ensuring accuracy and compliance with local payroll regulations. Role Details Department: People Team Reports to: Manager, Payroll & Human Resources Team: Individual contributor; partners closely with HR, Finance, and local in-country payroll providers Location: Remote (U.S.) — Carlsbad, CA preferred, not required Hours: Pacific time zone hours preferred Success Metrics In this role, success is measured by the ability to deliver accurate and timely payroll, maintain compliance with applicable regulations, provide exceptional employee support, build trusted partnerships, and continuously improve payroll processes to enhance efficiency and the overall employee experience. Below are some examples of metrics that will be evaluated for the person in this position: • Payroll Accuracy: Consistently processes payroll with a high level of accuracy, minimizing errors and ensuring employees are paid correctly across all entities, • On-Time Payroll Delivery: Meets 100% of payroll processing deadlines across all countries and payroll cycles., • Employee Experience: Provides responsive, professional, and trusted support by resolving payroll inquiries promptly and maintaining high employee satisfaction., • Compliance: Ensures payroll processes comply with all applicable federal, state, local, and international payroll laws, tax regulations, and company policies. Ensure agencies and payroll data are accurate and in good standing for quarterly filings by maintaining statutory account notices, openings and closures., • Issue Resolution: Investigates and resolves payroll discrepancies efficiently, identifying root causes and implementing preventative solutions., • Process Improvement: Identifies opportunities to streamline payroll processes, improve efficiency, and reduce manual effort while maintaining strong internal controls., • Data Integrity: Maintains accurate payroll records and employee data, ensuring confidentiality and compliance with data privacy requirements., • Cross-Functional Collaboration: Builds effective partnerships with HR, Finance, and external payroll providers to ensure seamless payroll operations., • Audit Readiness: Maintains complete and accurate documentation to support internal and external payroll audits., • Continuous Learning: Stays current on payroll legislation, tax changes, and best practices, proactively applying updates to payroll processes. Your First 90 Days Develop a strong understanding of Airspace's payroll systems, vendors, processes, and country-specific payroll requirements. Complete onboarding and shadow at least one full payroll cycle end-to-end across multiple entities. Build effective working relationships with local in-country payroll providers and key HR and Finance partners, and successfully process your first payroll cycle independently with appropriate support. Your First 180 Days Independently manage Airspace's global payroll operations with a high degree of accuracy, consistency, and accountability, ensuring all payroll cycles are completed on time and in compliance with applicable regulations. Serve as a trusted payroll partner by proactively identifying opportunities to streamline processes, strengthen controls, improve efficiency, and enhance the overall employee payroll experience. Compensation Salary range: $75,000–$85,000/year, based on experience and location • High-quality health, dental, and vision plan options., • Open PTO., • 401(k) with company match Core Values: • We are One Team. We believe we all accomplish more when we are working together., • We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world., • We are Passionate. We care deeply about our mission and are not afraid to raise the bar., • We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers., • We are Innovative. We never settle and are always striving to improve our product, service, and ourselves. Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations. A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding. For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Location: Boise, Idaho- 83709 Onsite: Yes, Fulltime Hours: M-F - 8-5 Required Skills: • 3+ years of experience in an office administrator/office manager/etc. role (Supporting an office, not an individual) – must be a corporate setting (at least 30 people), • Invoicing experience – tracking PO’s, submitting invoices for project vendors, etc. - not processing them, this function is handled by accounting, • Must be able to prioritize assignments with minimal supervision along with time management, resourcefulness, fine attention to detail and follow-through., • Experience with facilities management ( i.e. ordering office supplies, inventory, facilities management coordination, etc.), • Planning office events, ordering catering, holidays parties, etc., • Maintaining office common spaces/kitchen area, • Polished and professional, • Warm/Welcoming personality, • Tech savvy – Strong MS Office Skills – Word (i.e. using template formatting function), Excel (i.e. creating a spreadsheet from scratch), • Multi-line phone system experience, • MS Teams/Zoom/Slack or similar video conferencing or communication tools Day to day: The Office Administrator will support a large corporate office in Boise (83709) as the primary administrative point of contact. This person should have experience supporting a similarly large, corporate environment and should intend on administration being their career, as this is a long-term opportunity and this line of business offers room for growth. As a Workplace Office Administrator, you hold a central position in guaranteeing the smooth operation of our offices, encompassing both on-site and remote support. This versatile role entails delivering extensive administrative support to personnel at every level, thereby enhancing the overall efficiency and professionalism of our work environment. Essential functions: • Supplies and inventory management, for example ordering supplies and snacks and organizing them in the office appropriately, • Facilities support, for example calling a plumber or repairman as needed, • Support for AP processes (AP processing not included, but you will prepare the data collection/entry, review and send for processing, tracking for payment/issues, handling all indirect expenses and invoice submittals to accounting team), • Preparing the office, catering, conference rooms etc. for visits from Executives, • Any other ad hoc administrative support duties that arise, • Provides administrative support to all levels of staff in the office including support of team/project/client meetings, communication, and coordination of activities in an office or project site., • Administrators are assigned to specific geographic areas* – some may be remotely located. Remote locations are considered 2+ hours from another office location. May be responsible for support of remote office locations as assigned. This may include business travel., • Responsible for general office upkeep and liaison with building management for maintenance requests, issues (i.e., AC/heat service,) and security access cards. COORDINATION WITH FACILITIES, • Responsible for visitor management such as answering incoming calls and welcomes office guests and ensures front office sign-in sheets, including International Travel forms, and Office Safety Guidelines are up to date., • Coordination of shipping/deliveries such as incoming and outgoing U.S. and overnight mail, distributes incoming mail/packages i.e., FedEx/UPS/Amazon/Staples., • Coordination of Managed Print Service program such as printer liaison, maintenance, paper/print supplies, instructions for print drives, and assists in coordinating with ARC for large plotter printing requests. COORDINATION WITH FACILITIES, • Assists with procurement of approved office materials and supplies as required., • Provides assistance for new hire onboarding, completion of I-9’s, etc. – this includes working with IT on all required new hire equipment along with collection of IT equipment and security cards for employees exiting the company., • Coordinates safety and compliance programs for office, including maintenance of office standards – visitor guide, bulletin boards, inspections of fire extinguishers, AED, AED/CPR Certification, and first aid kits, including PPE. COORDINATION WITH FACILITIES, • Assists with project support, i.e., technical/project assistance, document control (electronic and hard copy), records management processes (filing, archiving), which includes assistance with project-specific reports, data management, uploading of documents to project websites, project file structure assistance, and construction administration., • Additional project support may include project coordination, tracking of task orders and project contracts, maintain project plans as well as project procedures manuals, workflows, QA review of reports/correspondences, and other project coordination as needed., • May be assigned to assist with financial reports for office leaders which includes spreadsheet consolidation, tracking of data, senior staff tracking and travel/expense report support, and/or utilization reports., • May assist with Procurement activities such as Accounts Payable, Purchase Orders, etc., • May serve as timecard administrator to ensure timecards are completed and submitted on a weekly basis. Task activity and office location details are required., • May be assigned to assist with vehicle fleet program for the region, working directly with national vehicle lead and facilities administration teams on tracking all required documents, leases, and approvals for maintenance requests, processing new requests and drivers, and collecting monthly driving records for each vehicle., • May be assigned to support established Document Processing requests. Includes demonstrated competence using Microsoft Office applicationsis required with emphasis on creating Excel spreadsheets, formatting Word documents and developing PowerPoint presentations., • May be assigned to serve as on-site (physically at office location) local office point of contact for coordination of IT issues with Service Desk team, including new computer setup, return out of service machines, server/HVAC/other equipment issues, A/V set-up assistance and responding to Service Desk emails for additional information. COORDINATION WITH FACILITIES, • Exercises responsible and ethical decision-making regarding company funds, resources and conduct and adhere to Code of Conduct and related policies and procedures., • Must possess a high level of professionalism, communication skills and positive attitude when interacting with colleagues, clients, guests and other employees in the office. Positive employee engagementis a priority., • Must be comfortable working in a fast-paced environment with short deadlines, interruptions, and multiple tasks., • Must be able to prioritize assignments with minimal supervision along with time management, resourcefulness, fine attention to detail and follow-through., • Must be a strong team player, collaborative, with strategic thinking., • Other duties as required by business needs., • As a performance metric, all employees in the workplace must provide daily timecard comments specifying their work assignments, particularly when working from home or when absent from the office. Work-from-home schedules must align with the weekly work schedule set and approved by the Area Manager. Any changes to scheduled work or unexpected absences must be promptly communicated to the area manager to ensure adequate office coverage., • Employees may be assigned stretch assignments as needed, which are projects or tasks designed to challenge and develop their skills beyond their regular duties. These assignments provide opportunities for employees to explore new areas, enhance their expertise, and contribute to their professional growth. This will be a contract-to-hire position, and only candidates who can commit to long-term employment will be considered. Annual compensation will vary based upon individuals’ relevant experience.

Job Description About Forged Fiber At Forged Fiber, our mission is bold but simple: deliver fast, reliable, future-proof connectivity that builds the foundation for everything online. As we execute, we believe the right way to do something is the only way. This foundation guides how the company builds, operates, and maintains a state-of-the-art open-access fiber network platform that empowers millions. Forged Fiber is about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence. The Role Fiber Tech II - Splicing Technicians install, splice, test, and troubleshoot fiber optic cable in support of construction, operations, maintenance, and emergency restoration across our fiber networks. Work Location: 11425 W Executive Dr. Boise, ID 83713 The Main Responsibilities • Install, splice (single-fiber, multi-fiber, and ribbon), and test fiber optic cable for construction projects, which may include maintenance, and emergency restoration, • Troubleshoot and isolate fiber faults using tools such as OTDR, optical power meter, fiber identifier, scope, and fault finder; save and send test files and documentation, • Prepare, install, audit, and repair splice cases/enclosures (aerial, buried, handholes, and manholes), including mid-span/mid-sheath splices across multiple cable types, • Perform dark fiber, reel, and continuity testing; complete routine repairs to restore service and maintain route integrity, • Place and test jumpers in communication cabinets and perform fiber panel/case audits, • Complete aerial and underground work as required (e.g., re-lashing/attaching cable, manhole work with gas detection/ventilation, pit work and shoring activities), • Read and interpret construction prints, splice diagrams, design maps, diagrams/schematics, permits or any other documents and/or work orders to complete work accurately, • Ability to read and/or create As-Builts, • Coordinate with construction crews, contractors, Business Partners, and Network/Construction Engineering to resolve outages and meet project schedules; provide detailed field splicing reports when required, • Use company-assigned electronic devices for work orders, diagnostics, documentation, and communication, • Follow all quality and safety requirements, including applicable OSHA and other regulatory/company policies, • Perform all work according to quality control guidelines, regulatory requirements (e.g., OSHA, NESC), and company procedures and standards, • Ability to perform or learn the skill for Optical Line Terminal (OLT) work, including test and turnup, troubleshooting and repairs for Remote Terminal / Central Office (RT/CO) facilities What We Look For in a Candidate Forged Fiber’s culture is built on honesty, respect, trust, transparency, and a growth mindset. We strive to treat people as they want to be treated, and to operate with consistency, integrity, customer obsession, and courage. We’re looking for top tier talent to join Forged Fiber that can help us bring this mindset to our everyday work and deliver meaningful results. Main Requirements Required Qualifications · High school diploma or equivalent · Valid state driver’s license and ability to maintain a satisfactory driving record; ability to drive company vehicles safely · 2+ years of relevant fiber splicing/telecom outside-plant or related experience (or equivalent training/experience) · Working knowledge of hand and power tools; proficiency with fusion splicer, OTDR, optical power meter, fiber identifiers, and inspection scope · Ability to read and interpret construction prints, splice diagrams, design maps, diagrams/schematics, permits or any other documents and/or work orders; strong attention to detail and documentation skills · Strong written and verbal communication skills; ability to collaborate effectively with team members, contractors, and multiple agencies · Basic computer skills (e.g., Outlook, Excel, Word) and ability to use electronic devices for field documentation and work orders · Ability to work independently in a fast-paced environment and prioritize work effectively · Ability to work outdoors in all weather conditions and varied terrain · Ability to work in confined spaces (e.g., manholes, handholes, splice pits, crawl spaces/attics as applicable) with required safety practices (e.g., gas detection/ventilation) · Ability to climb and work at elevations exceeding 18 feet (ladders/poles) while following safety and equipment requirements · Ability to perform physically demanding work, including standing/walking for extended periods and routinely lifting up to 75 lbs · Ability to work overtime, nights, weekends, holidays, standby rotation, and accept call-outs as needed · Successful completion of applicable employment assessments/interviews and required background screening consistent with law Preferred Qualifications · Prior experience performing single-fiber, multi-fiber, and ribbon splicing · Prior experience working with outside plant (OSP) construction and restoration activities · Experience auditing splice cases/panels and identifying quality issues or inconsistencies · Basic coursework or certification in fiber cable splicing/maintenance · DOT certification (if required by assignment) · Ability to tow a trailer or willingness to acquire this skill Schedule, Travel & On-Call Full-time; typical 8-hour shifts generally fall between 6:00 a.m. and 8:00 p.m.; actual start/end times vary by assignment Mandatory overtime may be required and may include weekends and holidays May occasionally be assigned to work out of town for varying lengths of time Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $34.65 - $42 Hourly Forged Fiber offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. What to Expect Next Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. Forged Fiber 37 Services, LLC participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9. This role is pre‑designated as safety‑sensitive under applicable state laws due to routine work at heights, near utilities, and around live traffic, where impairment poses a significant safety risk. Equal Employment Opportunities It is the policy of Forged Fiber to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, martial status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. In addition, Forged Fiber will provide reasonable accommodations for qualified individuals with disabilities, and is a fair change employer and does not initiate a background check until after an offer is made. © 2026 Forged Fiber 37 Services, LLC

About The Job Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. Role description: Arcadis is seeking a Superintendent to join our team supporting tool installation on a large, complex semiconductor construction project in Boise, Idaho. This role is a field-based position focused on the daily execution of tool installation work and will support the Project Manager and Construction Manager by coordinating field activities, subcontractors, and tool vendors. The Tool Install Superintendent will be responsible for supervising tool install construction activities in an active high-tech manufacturing environment, ensuring work is performed safely, in accordance with client standards, and aligned with project schedules. This position is best suited for candidates with hands-on field experience who thrive in fast-paced construction environments. This is not a remote position and requires full-time onsite presence. Role accountabilities: • Support the Project Manager and Construction Manager as the primary field representative for assigned tool installation scopes., • Supervise daily tool installation activities, including tool move-in, setting, hook-up, testing, and turnover., • Coordinate field activities between subcontractors, specialty trades, and OEM tool vendors., • Monitor day-to-day progress against schedule utilizing schedule software and report field status, constraints, and issues., • Participate in daily coordination meetings, toolbox talks, and safety huddles., • Enforce all site safety requirements and client SOPs, including cleanroom protocols and high-purity environment controls., • Ensure quality workmanship and compliance with project drawings, specifications, and client standards., • Assist with short-interval planning, look-ahead schedule and pull planning, and manpower coordination., • Identify field issues early and escalate to the Construction Manager or Project Manager as needed., • Maintain field documentation, including daily reports, installation checklists, and punch lists., • Coordinate inspections, testing activities, and support commissioning and close-out., • Support coordination with Facilities Operations, Engineering, and other site stakeholders., • Other duties as assigned Qualifications & Experience: • Trade background (Mechanical or Electrical) or Diploma/Degree in Construction Management, Engineering, or related field preferred., • 5+ years of experience in industrial or high-tech construction; semiconductor or microelectronics experience strongly preferred., • Hands-on experience supporting tool installation activities in semiconductor or advanced manufacturing facilities., • Experience working in cleanroom or controlled environments preferred., • Familiarity with MEP systems used in high-volume manufacturing facilities., • Basic understanding of construction schedules and sequencing., • Strong focus on safety, quality, and field execution., • Ability to follow direction, communicate clearly, and work effectively with field crews and supervision., • Comfortable working in fast-paced, schedule-driven construction environments., • Proficient with basic construction software tools (Excel, Bluebeam, Procore or similar). Experience with schedule software, IE P6/Hoylu a plus., • Ability to work onsite full-time in the Boise Metro area. Ability to provide legal US work authorization documents required. Will consider US domestic travelers and relocation. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. Salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.

Job Description Job Description For more than 50 years, Photronics has been a global leader in photomask technology — enabling the innovation behind smartphones, computers, automotive electronics, and countless other devices used every day. Our success is driven by advanced technology, strong customer partnerships, and most importantly, our people. Join Photronics and be part of a collaborative, high-tech manufacturing environment where learning, engineering excellence, and continuous improvement are core to everything we do. The Manufacturing Technician is responsible for supporting daily operations, including running daily equipment and process checks, and escalating issues as appropriate. This role requires technical experience, attention to detail, and the ability to work independently in a fast-paced cleanroom environment. Location: Photronics, Boise, ID (US). This is an on-site position, and we are not open to remote candidates at this time. Responsibilities • Setup, operate, monitor, and adjust manufacturing equipment according to production specifications and standard operating procedures to optimize yield and efficiency., • Support in the development and continuous process improvement initiatives to optimize efficiency and quality., • Assist engineers with experiments, process qualifications, and tool calibrations., • Monitor equipment/process and escalate issues as appropriate to minimmize downtime and ensure processing in accordance with specifications., • Maintain accurate documentation in a centralized repository., • Comply with company quality standards, industry regulations, and environmental health and safety policies., • Follow cleanroom protocols and safety procedures to maintain a contamination-free environment., • Guide new technicians or operators as needed., • Certified to run a minimum of two tools and/or work centers independently., • Collaborate with cross-functional areas as needed., • Additional responsibilities as assigned Qualifications Knowledge, Skills & Abilities: • Semiconductor manufacturing flow and cleanroom operations, a plus., • Attention to detail, time management, and organizational skills., • Good verbal and written communication skills., • Ability to identify issues and properly escalate., • Able to be flexible, work independently, or in a team-oriented, fast-paced environment., • Ability to read and interpret technical documents., • Identify continuous process and system improvement opportunities., • Proficient in using computers and manufacturing software systems preferred. Experience: • 0+ years of manufacturing, production, or cleanroom experience. Level will be determined based on

Job DescriptionCLIENT HIGHLIGHT The client you will be working for is a globally recognized leader in engineering, construction, and project delivery, specializing in high-tech facilities across industries such as semiconductors, life sciences, and data centers. This opportunity offers the chance to support talent acquisition efforts for complex, large-scale engineering and construction projects within a fast-paced, innovative environment. LOCATION Dallas, TX or Nampa, ID COMPENSATION $40–$45 per hour SCHEDULE & CONTRACT • Work Schedule: Full-time, 40 hours per week, • Work Arrangement: Hybrid, 3 days onsite and 2 days remote, • Contract Duration: Initial 6-month contract POSITION OVERVIEW We are seeking an experienced Recruiter with a strong manufacturing background to support talent acquisition in a fast-paced production and industrial environment. The ideal candidate has a proven track record in full-cycle recruiting and sourcing for manufacturing, production, skilled trades, engineering, and operations roles. This individual will partner with plant leadership and hiring managers to understand workforce needs, build effective sourcing strategies, and find qualified talent that supports production goals and business objectives. KEY RESPONSIBILITIES • Manage the full-cycle recruitment process, from requisition intake and candidate sourcing through interviewing, offer negotiation, and onboarding coordination., • Partner with plant managers, production supervisors, and hiring managers to understand staffing needs, job requirements, shift coverage, and hiring timelines., • Source, identify, and engage qualified candidates for manufacturing roles, including machine operators, assemblers, maintenance technicians, quality inspectors, manufacturing engineers, production supervisors, and other plant-based positions., • Develop and execute targeted recruiting strategies using LinkedIn, job boards, trade schools, community partnerships, job fairs, and other sourcing tools., • Support high-volume and hard-to-fill hiring needs across multiple shifts and skill levels., • Screen resumes and conduct candidate interviews to assess technical skills, safety awareness, experience, and alignment with role requirements., • Maintain accurate candidate records, recruiting activity, and pipeline updates in the applicant tracking system., • Coordinate interviews, plant tours, and pre-employment steps (background checks, drug screens) while keeping candidates and hiring teams informed throughout the process., • Build and maintain talent pipelines to support current and future production and expansion needs., • Monitor recruiting progress and provide regular updates on candidate pipelines, hiring timelines, and open requisitions., • Ensure a positive candidate experience and support timely, efficient hiring. REQUIRED QUALIFICATIONS • 7–10 years of professional recruiting or talent acquisition experience., • Experience recruiting for manufacturing, production, industrial, or plant-based environments., • Demonstrated experience managing full-cycle recruitment for both hourly and salaried positions., • Strong candidate screening, interviewing, and stakeholder management skills., • Ability to partner effectively with hiring managers and manage multiple requisitions at once, including high-volume hiring., • Excellent communication, organizational, and time management skills., • Ability to work a hybrid schedule with 3 days onsite in Dallas, TX or Nampa, ID. PREFERRED QUALIFICATIONS • Experience using SAP SuccessFactors or another applicant tracking system (ATS)., • Experience recruiting skilled trades, maintenance, and technical manufacturing talent., • Familiarity with lean manufacturing, safety-sensitive roles, and shift-based workforce planning., • Experience supporting plant startups, expansions, or large-scale hiring initiatives. OPPORTUNITY HIGHLIGHTS • Opportunity to work with a globally recognized manufacturing organization., • Support recruiting for complex, high-impact production operations., • Competitive hourly pay of $40–$45., • Hybrid schedule with 2 remote days per week., • Initial 6-month contract with potential for extension or conversion to a full-time position.

Job Description Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to 30+ branches located in ten western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho, Washington or Utah. If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too. Essential Job Duties • Use software to remotely access client computers to remotely troubleshoot and diagnose our customer’s network connectivity with multi-functional devices such as copiers and scanners., • Communicate with customers via phone, email, etc. to gather information for troubleshooting., • Work closely with sales representatives, customers, and field technicians to resolve network related problems., • Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success. Qualifications • 0-2 Years of experience working with TCP-IP Networking, • Some computer knowledge mixed with a willingness and capability to learn., • Natural problem-solving ability combined with a passion for fantastic customer service., • Excellent written and oral communication skills., • Ability to work in a fast-paced environment. Preferred, but not required Qualifications: • Associates degree preferred, • Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred., • Network+ or A+ Certifications a plus., • Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred. Compensation varies by location to reflect differences in local labor markets, cost of living, and regional wage requirements. The applicable pay range will be based on the position's work location. Compensation: • Seattle Area: $21.30–$29.00/hour, • Tacoma & Bellingham Areas: $20.00–$27.00/hour, • Tri-Cities Area: $20.00–$25.00/hour Benefits • Advancement and growth into leadership roles., • Potential to advance to roles within other departments such as field networking, Managed IT services, unified communications, etc., • Team-player environment., • Medical/Dental/Vision/Life insurance plans., • Matched 401k., • PTO, Vacation, Sick Leave., • FSA program Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger. #LI-Onsite

Job Description About the Company At Fisher's Technology, our mission is straightforward: to cultivate exceptional satisfaction among both our customers and our team members. This commitment has guided our organization since 1936 and has contributed to our recognition as one of the Best Places to Work for 18 consecutive years. We provide comprehensive business technology solutions, including managed IT services, cybersecurity, managed print services, workflow automation, business telephony, and physical security systems. Fisher's Technology is proud to be part of Loffler Companies, together forming one of the nation's largest independent business technology providers, with operations spanning across the mountain west to Midwest. This partnership unites our trusted local relationships and people-centered cultures with expanded resources and additional expertise, enabling us to better serve both our employees and our clients. Learn more about Fisher's Technology and Loffler Companies Inc. by visiting our sites. For those seeking more than employment, an organization that fosters professional growth, encourages meaningful contribution, and values a collaborative, engaged workplace culture, we invite you to connect with us. Position Summary Our team is seeking a qualified individual to fill our Field Service Technician position. This team member will be responsible for maintaining and repairing equipment in the field and providing excellent customer service. Other responsibilities include providing effective sales support and maintaining timely and accurate communication between the customer, Customer Contact Center and the Service Department. Roles & Responsibilities • Provide maintenance and repairs for office equipment (copiers, printers, etc.), either on-site at customer locations or at the company office location., • Offer exceptional product and service support for customers as indicated by First Call Efficiency percentage., • Support the Sales Team by providing communication about customer accounts and engaging with the Tip Lead program., • Using parts and time efficiently and manage car-parts inventory to meet department standards set by Service Manager., • Maintain all assigned equipment, vehicles, tools, and/or property in acceptable condition as verified by Field Service Supervisor., • Accurately and efficiently complete paperwork and/or data-entry as required for the customer information database, e-Automate and other Remote Tech systems., • Maintain a professional appearance, manner, and a level of customer satisfaction in alignment with department standards., • Encourage customer feedback and survey participation upon service completion., • Assist on special installs, setups, or other projects as assigned by Service Management., • Report all situations regarding technical and/or customer related problems directly to Service Management., • Successfully complete all required and/or voluntary training as outlined in career development objectives set by management team and personal goals. Qualifications • 1+ years’ experience in customer service, preferred but not required., • Clean Driving Record., • Ability to efficiently provide professional customer service to internal and external customers., • Strong verbal and written communication skills., • Ability to effectively prioritize and execute tasks in a fast-paced environment., • Ability to collaborate effectively and professionally with a team., • Proven technical and analytical problem-solving skills., • Ability to lift 25 lbs. frequently, 50 lbs. occasionally and 50+ lbs. (with assistance). Why Work for Us? • Top Workplace, • Career Advancement, • Employer Paid Life Insurance and Disability, • Paid Time Off, Paid Sick Time, Volunteer Time, Holidays, Bereavement, and Parental Leave, • Benefits Package including FSA, Medical, Dental, and Vision, • 401K with Employer Match, • Tuition Reimbursement Loffler Core Values What Defines our Culture. • Positive attitude: Be part of the solution. Put extra effort in all you do. Everything you do matters. Be a team player., • Integrity: Deliver on commitments. Do what is right. Live the mission. Be honest., • Innovation: Welcome new ideas. Work smarter. Be a visionary., • Customer first focus: Delight our clients. Bring value every day. Exceed expectations. Always do a good job., • Professionalism: Commit to excellence. Learn and improve. Looks and words matter. Best in industry; field expert., • Drive for results: Performance-orientated. Hard-working. Refuse to lose. Be accountable. Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.

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