Café Counter - Starting Wage $18.95/hr
hace 7 días
Pittsburgh
Job DescriptionDescription: Purpose To perform all functions relating to producing high-quality beverages in a quick, friendly, and efficient manner, and to maintain a fresh, full and appealing salad bar. To contribute in achieving department goals for sales, margin, labor, and exceptional customer service. Responsibilities I. General • Follow the Core Values as defined by EEFC's Core Value statement., • Provide exemplary customer service to both customers and staff., • Accurately communicate what the Co-op is and the process for becoming a member., • Familiarity with store layout, products, and services., • Familiarity and understanding of emergency procedures., • Stay up to date with current storewide and departmental communications, policies, notices, and logs., • Abide by Co-op policies as delineated in the Employee Handbook., • Ensure that food quality, quantity, freshness, and presentation meet all Café standards., • Ensure that cross contamination does not occur either with food allergens from dish to dish or unsanitized objects coming in contact with sanitized surfaces or ready to eat foods., • Efficiently prepare all assigned Counter items on basis of need., • Ensure that production is done using correct measuring devices and all recipes are accurately followed., • Confirm that all cooked Counter ingredients are prepared properly and take appropriate action if corrections need to be made., • Help maintain and update Counter recipes and production batch lists and report any discrepancies or inaccuracies., • Pull expired or low-quality items and ensure the loss is accurately recorded., • Maintain a fresh, full, and appealing salad bar., • Ensure fresh and appealing displays by keeping cases, well-stocked, and properly rotated., • Accurately package, weigh, and price Grab and Go items in a neat and clean manner., • Maintain attractive, fully stocked and rotated displays, fronting and facing throughout shift., • Maintain accurate, uniform, up-to-date department labeling and signage., • Check Special Orders board at the beginning of each shift and ensure that correct prep and production are completed to fulfill orders., • Advise Café Manager or Supervisors of any supply needs., • Accurately and consistently fill out all checklists, logs, and records to ensure good processes are maintained., • Create and update daily production list and communicate food prep to prep or hot cook., • Follow all health and safety protocol according to EEFC policies and health code standards., • Follow and comply with all Weights and Measures procedures and protocol., • Assist with maintaining accurate up-to-date records of cost of preparing Counter items as directed by Supervisors., • Research and develop new recipes to recommend to Supervisors., • Maintain work and sales area in a clean, organized, and safe manner throughout the entire shift., • Follow all health and safety protocol according to EEFC policies and health code standards., • Follow storage and labeling procedures in kitchen at all times per EEFC and health department standards., • Ensure accurate completion of daily cleaning tasks., • Empty trash, recycling, and compost as needed throughout shift., • Operate all equipment in a safe and appropriate manner. Advise Café Manager or Supervisors of equipment repair and replacement needs., • Safely use knives and other equipment following EEFC and café policies., • Maintain excellent and clear communications with Café and other department staff to assure smooth work flow and operations., • Maintain confidentiality of all Café recipes., • Actively engage and assist customers in a prompt, friendly, courteous manner and refer them to other staff when necessary. Requirements: Required Skills and Qualifications: • At least 1 year of experience in a café, restaurant, coffee house, juice bar, or customer service business., • Must enjoy interacting with and serving the public., • Must have a friendly and outgoing personality and a positive attitude., • Ability to handle multiple demands and stay calm., • Professional appearance and behavior., • Ability to perform routine, repetitively tasks accurately and safely., • Demonstrated ability to work independently as well as within a team., • Excellent verbal and written communications skills., • Organized and methodical in action., • Ability to follow instructions and procedures., • Accuracy and attention to detail., • Effective time management skills., • Ability to work with a sense of urgency to meet timelines and goals., • Strong work ethic and integrity., • The ability to be reliable for regular scheduled shift work., • Willingness to work early mornings, evenings, weekends, and holidays., • Interest in cooking natural, organic and vegetarian specialties., • Familiarity with natural foods., • Excellent understanding of making quality food from scratch., • Ability to learn basic knowledge of all products carried in the department., • Ability to understand and communicate quality goals and ingredient information to customers., • Manual dexterity with hazardous equipment., • Proper handling and use of knives and other cutting equipment., • The ability to handle and touch all different kinds of food., • Willingness to taste various products in order to expand knowledge base., • Ability to work in close quarters with other people., • The ability to work in a fast paced environment which may include exposure to noisy, wet, humid, cold, or hot conditions., • The ability to chop food for hours at a time., • General mobility requirements include the ability to: stand or walk for several hours at a time; lift up to 50 lbs. on a regular basis and 75 lbs. with assistance using safe lifting techniques; push and pull carts weighing up to 100 pounds; twist, turn, squat, and bend frequently; reach above and below shoulders; do repetitive motions; hand and wrist mobility including the ability to repetitively grasp objects; visually read fine print; visually read a computer screen for long periods of time; climb a ladder. Desired Skills and Qualifications: • At least 2 years’ experience in a café, restaurant, coffee house, juice bar, or customer service business., • Excellent understanding of quality food production from scratch and fundamental cooking techniques., • At least 1 year of experience with knife skills and proper cutting techniques.