Buscar empleo: 1000+ ofertas de trabajo de service technician en Washington (abril 2026)

Case Worker I

hace 21 días

Kirkland

Employer City of Kirkland Salary $105,122.98 - $122,830.27 Annually Location Kirkland, WA Job Type Full-Time Job Number 202100752 Location Fire - Mobile Integrated Health Program Opening Date 03/04/2026 FLSA Exempt Bargaining Unit AFSCME The City of Kirkland's Fire Department is seeking to hire a Case Worker I for the Mobile Integrated Health (MIH) division! Why Kirkland? Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you! If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation. We also invest in you! Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees. Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details. Childcare Programs: To help address the challenge of reliable childcare, the City of Kirkland has agreements with two local childcare providers that offer discounted rates for our employees at 10 locations within 20 miles of Kirkland. ___ Training and Career Development: The City of Kirkland believes in developing it's employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests. Job Summary The role of the Case Worker is to mitigate the impact of chronic 911 callers and to better protect our most vulnerable residents. The Case Worker facilitates access to social services and non-emergency medical services for vulnerable adults and families in crisis encountered by 911 responders within the Fire Department. Distinguishing Characteristics: The Case Worker is a full-time civilian position working within the Mobile Integrated Health (MIH) program reporting to a Chief Officer. This position works in conjunction with Regional Crisis Response Agency Crisis Responders and other community partners. The Case Worker visits clients as part of a team with an Emergency Medical Technician. The Case Worker I is an entry-level level position within the Case Worker job series. This classification is reserved for those with an associate license and/or master's degree. An employee in the Case Worker I classification will move to the Case Worker II classification when they are able to demonstrate that they have an independent clinical practice license from the Washington State Department of Health. Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: • Follows up with clients and makes in-home visits to meet, interview, and assess residents after an initial encounter, referral, or response at the request of Police, Fire, or other authorized entities. Conducts biopsychosocial assessments when needed., • Serves as one of the Department's subject matter experts on social and human services., • Establishes and maintains relationships with outside agencies who are partners in the effort to guide 911 callers towards appropriate medical and social services., • Participates in the development of the Department's performance metrics, tracking, and referrals related to the Mobile Integrated Health team., • Promotes best practices in treatment approaches, support systems, and interventions through trainings that support clinical competency, culturally relevant practices, and use of appropriate technologies., • Works with adult family homes, assisted living facilities, group homes, skilled nursing facilities and other care facilities to improve client outcomes., • Works with City personnel who encounter and refer vulnerable individuals in need of assistance in their care, safety, mental or physical health issues., • Keeps timely and organized progress notes on individuals enrolled for services., • Uses clinical experience and expertise to inform evaluation, case management, coaching, and advocacy decisions with clients referred to MIH., • Monitors and finds solutions for callers who are deemed "high users" of the 911 system., • Provides proactive leadership to foster understanding and teamwork in the area of community response., • Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society., • Completes and maintains training requirements as established by the Department.Peripheral Duties:, • Performs functions as assigned in the City's emergency response plan in the event of an emergency., • Skilled in tracking client progress outcomes and use of data systems for case management and outcome tracking., • Knowledge of HIPPA and RCW's and other laws related to the maintenance, retention, and confidentiality of patient records., • Skilled in applying a trauma-informed care approach with people of diverse backgrounds., • Knowledge of the principles of behavior and motivation., • Knowledge of community health, housing, financial, and behavioral health resources and criteria for providing services., • Knowledge of local, state, and federal social service programs and eligibility criteria, including Veteran-specific programs, Medicare and Medicaid., • Knowledge of Microsoft Office Suite (including Word, Excel, Outlook) or similar programs., • Knowledge of business letter writing, email communications, and report preparation., • Understanding of regional programs and initiatives, including partnerships and inter-agency cooperation with other public and private agencies in the region such as MIH in King County and the Regional Crisis Response (RCR) Agency., • Ability to exercise good judgment and assume responsibility for decisions, consequences, and results having an impact on people, the organization, and quality of service within the assigned area., • Ability to effectively handle confidential, delicate, and sensitive issues, using tact and diplomacy., • Excellent interpersonal skills, including the ability to effectively communicate and build and maintain effective team relationships with employees, public officials, and diverse populations., • Ability to communicate clearly and concisely, both verbally and in writing., • Ability to maintain and project a calm, informational, and persuasive demeanor in stressful situations., • Ability to establish and maintain productive professional relationships with City of Kirkland staff, MIH program partners, RCR Agency affiliates, and other community partners., • Ability to meet the expectations and requirements of internal and external stakeholders; obtain first-hand information and use it for improvements in services; act with community in mind; establish and maintain effective relationships and gain trust and respect., • Value Diversity, Equity, Inclusion, and Belonging. Understand and support equity and inclusion in policies and practices; work effectively with people from diverse backgrounds, perspectives and lived experience; inspire and encourage fair treatment. Minimum Qualifications: • Education: Master's degree in social work, sociology, psychology, human development, or other related field or Associate's license as a social worker, mental health counselor, or marriage and family therapist as defined by WAC 246-809., • Experience: 1 year of paid experience in a health care setting, including public health or behavioral health., • Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.Licenses and Other Requirements:, • Must have a valid Washington State Driver's license with 30 days of hire, and ability to remain insurable under the City's insurance to operate motor vehicles., • Experience working with public safety entities preferred. Physical Demands and Working Environment: Must be physically capable of effectively using and operating various items of office related equipment, such as, but not limited to, a personal computer, tablet computer, calculator, copier, scanner and fax machine. Must be able to safely operate a city vehicle. Must be physically capable of lifting, walking, moving, carrying, climbing, bending, kneeling, crawling, reaching, handling, sitting, standing, pushing, and pulling. Will navigate rugged terrains and unsanitary public places, homes, and shelters. Ability to carry, don, and doff personal and safety equipment during community response, including N95 mask and eye protection. Work involves contact with individuals and clients who may be experiencing housing insecurity. The incumbent may be exposed to repeated emotionally disturbing situations, high-stress dynamic situations, hostile and/or aggressive behaviors, which could present a personal risk of harm. Work may require visits to jails and out-of-town locations, emergency rooms, and other medical facilities. May include exposure to bloodborne pathogens or other potentially infectious material (OPIM). This position encounters foot hazards as defined by the WAC, which may include any of the following: falling objects, rolling objects, piercing/cutting injuries, or electrical hazards. Selection Process Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled. The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425-587-3210 or Telecommunications Device for the Deaf 711.

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