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Shift manager jobs in Georgia

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  • Shift Lead
    Shift Lead
    15 hours ago
    $13–$17 hourly
    Part-time
    North Brookhaven, Atlanta

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As a Shift Lead, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: • Complete store checklists, manage deposits, and ensure smooth operations., • Train, mentor, and communicate with team members to achieve success., • Stock, prep, and rotate food, supplies, and chemicals for smooth service., • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $13-17/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition!

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  • Shift Manager
    Shift Manager
    3 days ago
    Part-time
    Acworth

    Shift Manager – Steak 'n Shake - Paying up to $19.50 per hour! At Steak 'n Shake, we don't just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options! On top of paying up to $19.50 per hour we offer unique perks like: -Bitcoin Bonus Pay Earn an additional $0.21 per hour worked — fully funded by Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free! -$1,000 Newborn Match When the government contributes $1,000 to your newborn's qualifying Trump Account, we match it with another $1,000. **Employee must be employed for 90 days before Steak n Shake's contribution will be made. More Than Just a Paycheck We combine top-of-market wages with benefits that support you and your family — now and long term. Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation, • Next Day Pay – receive up to 50% of your prior day's earned wages Benefits are subject to service and/or ACA eligibility requirements* * What You Will Do: • Lead daily restaurant operations with energy, confidence, and accountability, • Ensure strong openings and closings by setting up the team for success, • Set the tone for the shift—motivate and coach team members for success, • Deliver fast, friendly, and accurate service that exceeds guest expectations, • Ensure all brand standards are met - cleanliness, food safety, and quality, • Handle opening and closing duties, including key-holder responsibilities, • Count drawers, manage deposits, and finalize end-of-day reports, • Communicate clearly and respectfully with guests and team members, • Support training and onboarding of new team members, • Foster a positive, team-oriented environment built on trust and respect, • Step into any station as needed to keep operations running smoothly * What We're Looking For • Proven reliability and professionalism, • Positive, servant-leadership attitude, • Strong people skills with a passion for mentoring others, • Commitment to exceptional guest service, • Ability to thrive in a fast-paced environment, • Effective communicator—both verbal and written, • Detail-oriented, organized, and adaptable, • Ability to manage team member performance with fairness and empathy, • Flexible availability including nights, weekends, and holidays, • Reliable transportation, • Prior experience in a supervisory, shift lead, or restaurant management role preferred, • US work authorization, • High School Diploma or equivalent * Ready to lead with purpose, serve with pride, and grow with us? Apply today and help us carry on Steak 'n Shake's legacy of premium burgers, hand-crafted shakes, and legendary hospitality. #SM7080

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  • Shift Manager
    Shift Manager
    6 days ago
    Part-time
    Toco Hills, Atlanta

    Shift Manager – Steak 'n Shake - Paying up to $19.50 per hour! At Steak 'n Shake, we don't just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options! On top of paying up to $19.50 per hour we offer unique perks like: -Bitcoin Bonus Pay Earn an additional $0.21 per hour worked — fully funded by Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free! -$1,000 Newborn Match When the government contributes $1,000 to your newborn's qualifying Trump Account, we match it with another $1,000. **Employee must be employed for 90 days before Steak n Shake's contribution will be made. More Than Just a Paycheck We combine top-of-market wages with benefits that support you and your family — now and long term. Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation, • Next Day Pay – receive up to 50% of your prior day's earned wages Benefits are subject to service and/or ACA eligibility requirements* * What You Will Do: • Lead daily restaurant operations with energy, confidence, and accountability, • Ensure strong openings and closings by setting up the team for success, • Set the tone for the shift—motivate and coach team members for success, • Deliver fast, friendly, and accurate service that exceeds guest expectations, • Ensure all brand standards are met - cleanliness, food safety, and quality, • Handle opening and closing duties, including key-holder responsibilities, • Count drawers, manage deposits, and finalize end-of-day reports, • Communicate clearly and respectfully with guests and team members, • Support training and onboarding of new team members, • Foster a positive, team-oriented environment built on trust and respect, • Step into any station as needed to keep operations running smoothly * What We're Looking For • Proven reliability and professionalism, • Positive, servant-leadership attitude, • Strong people skills with a passion for mentoring others, • Commitment to exceptional guest service, • Ability to thrive in a fast-paced environment, • Effective communicator—both verbal and written, • Detail-oriented, organized, and adaptable, • Ability to manage team member performance with fairness and empathy, • Flexible availability including nights, weekends, and holidays, • Reliable transportation, • Prior experience in a supervisory, shift lead, or restaurant management role preferred, • US work authorization, • High School Diploma or equivalent * Ready to lead with purpose, serve with pride, and grow with us? Apply today and help us carry on Steak 'n Shake's legacy of premium burgers, hand-crafted shakes, and legendary hospitality.

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  • Shift Manager
    Shift Manager
    7 days ago
    Part-time
    Tifton

    STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: • Demonstrate the Golden Rule, • Have a competitive spirit and desire to win, • A track record of proven leadership, • Possess high character and high competence, • Desire to improve the lives of others US: • Desire to improve the lives of employees, customers, franchisees, • Committed to you and your successful journey, • We place trust above all else. This builds loyalty, • Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer., • Desire to lead and dominate the premium burger segment of the restaurant industry, • Our pace is fast, focused, and effective STEAK N SHAKE SHIFT MANAGER DESCRIPTION: The Shift Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world! Benefits & Perks Employee discount, Employee assistance program, Paid Training Qualifications • US work authorization (Required), • High school or equivalent (Preferred), • Driver's License (Preferred) SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!

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  • Manager
    Manager
    2 days ago
    $18–$20 hourly
    Full-time
    Buford

    Summary Description: The Manager is a business partner accountable for leading the Restaurant Associate team to deliver Steak 'n Shake operational and financial standards on each scheduled shift as well as building a well cross trained staff within the Restaurant. The Manager is responsible for assessing Associates performance to identify opportunities and coach for improvement. This position has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the Steak 'n Shake Vision and Mission. The Manager will partner directly with his/her Restaurant and General Manager and/or Franchise Partner Designate and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Department: Operations - Restaurant Reports to: General Manager and/or Franchise Partner Designate FLSA: Non-Exempt Direct reports: Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and On-Going Accountabilities • Effectively Manage a Steak 'n Shake Shift, • Execute the 14 point walk and correct deficiencies as they arise, • Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence, • Ensure service, hospitality, accuracy and speed standards are achieved, • Maintain strict compliance with health, safety and security standards and procedures • Train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest, • Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Ensure accurate adherence to all State and Federal laws on assigned shift, • Lead by Example, • Has authority to discipline associates, • Recommends associates for hiring and promotion, • Recommends associates for termination Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Motivate all Associates to deliver great hospitality toward all guests and other associates Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching Brand Protection: Operate in accordance with our Quality, Service and Cleanliness Standards(QSC) and other food safety practices, delighting our Guest with outstanding fresh food and training our valuable people: Execute the 14 point walk – ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re- stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved Interview candidates using the Select the Best 1st interview guide and recommend enthusiastic / Guest centric candidates to the General Manager for employment Ensure associates are effectively trained using the Steak 'n Shake training program,Earning your Wings Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Assign and verify all side work is accurately and efficiently completed Verify accurate adherence to the Prep and Pull and cooling charts as well as complete HACCP and line checks on assigned shift ensuring food quality and quantity Ensure all Safety procedures and policies are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Deploy associates appropriately as planned on the Schedule and Line up sheets Ensure appropriate staffing levels of well-trained associates on assigned shifts Complete shift and daily inventory and accurately post into the back office POSSystem Check in food delivery, ensure proper storage and post-delivery into the POS. Complete food order based on commissary order guide and enter into ordering system Maintain strict adherence to cash handling and banking policies and procedures Complete shift tools and administration duties as assigned by General Manager 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Enforce procedures, training and other programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Vision, Mission and Principles, • Interviews and recommends Associates candidates to GM within compliance of FLSA and Steak 'n Shake guidelines, • Takes responsibility for shift financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Actively manages the shift ensuring speed and food quality 3. KEY RELATIONSHIPS: Position's key contacts and relationships. Primary: • Restaurant Associates • Restaurant Trainers • Restaurant Management Secondary: • Division President, • Field Training Manager • Human Resource Manager Manager 12.1.2021 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Stations at Steak 'n Shake or equivalent experience, • ServSafe certified (based on local regulations), • Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 40 hours per week while standing, walking and stretching • Able to lift, carry, push and pull 30 lbs • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report • Key Metrics, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Restaurant Manager, • General Manager, • Franchise Partner

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  • General Manager
    General Manager
    3 days ago
    Full-time
    Tifton

    Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak 'n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak 'n Shake procedures, policies and specifications which deliver the Steak 'n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. • Team Function/Scope: This position serves as the primary leader of a single Steak 'n Shake Restaurant, • Department: Operations - Restaurant, • Reports to: Division President, • FLSA: Exempt, • Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and Ongoing Accountabilities • Create an environment of sales growth through guest focus and delivery of Steak 'n Shake procedures and policies, • Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak 'n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow, • Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment, • Deliver best in class Gold Standard service, • Lead by Example, • Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management, • Has the final authority over discipline and termination decisions, • Has the final authority for all hiring decisions Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service. Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Train and motivate managers and associates to deliver great hospitality toward all guests and other associates Consistently and effectively communicate with Managers and Associates through scheduled meetings, communications boards, training sessions and formal and informal coaching Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching Brand Protection: Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences. Execute the 14 point walk – ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved. Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round Interviews and approves all associate hires utilizing the Select the Best tool – ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Deliver Gold Standard service through effective associate and management communication of standards and expectations Train and ensure all safety procedures are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday Validate appropriate staffing levels of well-trained associates on all shifts Validate effective food ordering and accurate inventory levels within the restaurant Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System Complete weekly, period and quarterly inventory and accurately post into the back officeFood Management System Manage "other supplies" and small wares to ensure adequate amount of supplies are available at all times Maintain strict adherence to the cash handling and banking policies and procedures Validating effective completion of shift tools and administrative duties as designed by Steak 'n Shake Ensure strict adherence to all State and Federal regulatory laws 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Implements procedures, training and programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Mission, Vision and Principles, • Interviews and hires Associates within compliance of FLSA and Steak 'n Shake guidelines, • Takes responsibility for financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Analyzes and provides solutions using Steak 'n Shake programs to resolve complex problems within the restaurant 3. KEY RELATIONSHIPS: Position's key contacts and relationships. Primary: • Restaurant Associates and Trainers • Restaurant Management, • Division President Secondary: • Field Training Manager • Human Resource Manager 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Service and Production Stations at Steak 'n Shake or equivalent experience, • ServSafe certified, • Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 50 hours per week while standing, walking and stretching, • Able to lift, carry, push and pull 30 lbs, • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle, • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR) • Key Metrics, • Food Management System, • Labor Management System, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Field Training Manager, • Franchise Partner 7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level. Competency 0-6 Months 6-12 Months 12-24 Months 1. Self Manages Advanced Expert Expert 1. Communicates Effectively Advanced Expert Expert 1. Coaches and Develops Advanced Advanced Expert 1. Creates Teams Advanced Advanced Expert 1. Manages Food Standards Advanced Expert Expert 1. Manages Service Standards Advanced Expert Expert 1. Manages Restaurant Environment Advanced Advanced Advanced 1. Grows the business Advanced Expert Expert 1. Plans and Manages Advanced Advanced Advanced 1. Financial Accountability Intermediate Advanced Advanced Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).

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