Are you a business? Hire shift supervisor candidates in New York, NY
Join our vibrant team at H-ART, a premier K-Beauty destination in the heart of Manhattan, NY! We are currently seeking a dynamic and dedicated Assistant Manager to help lead our passionate team in delivering exceptional service and sharing the beauty of Korean skincare and cosmetics with our valued customers. If you are a skincare enthusiast with a flair for leadership and a love for all things K-Beauty, we invite you to apply and be part of our team! Responsibilities: Manage employee attendance and schedule Update and report inventory Support the manager in store operations and customer responses in collaboration with the Manhattan HQ team Maintain product knowledge and provide recommendations for customers Handle cash and the POS systems for cashier tasks Operate in-store promotions organized by the marketing department Any other customer service-related tasks Fast learning skills Responsibility and punctuality Job Types: Full-time, Part-time Expected hours: 30 – 40 per week Benefits: Employee discount Flexible schedule Shift: Day shift Evening shift Morning shift Weekly day range: Weekends as needed Education: High school or equivalent (Required) Experience: Store management: 1 year (Preferred) Customer service: 1 year (Required) Work Location: In person
We are seeking an energetic and enthusiastic team member to join us in managing a bustling school food program. As the Food Service Manager, you will be responsible for overseeing all aspects of production and implementation of our school lunch program. This includes managing employees, creating menus, overseeing all serving, cleaning, and prep work. Responsibilities: - Manage a team of food service staff to ensure smooth operation of the school lunch program. Develop nutritious and appealing menus that comply with school guidelines and regulations. Oversee food preparation, serving, and cleanup to maintain high standards of food safety and sanitation. Coordinate with vendors to ensure timely delivery of food supplies and equipment. Train and mentor staff in food preparation techniques, safety procedures, and customer service. Maintain accurate records of inventory, purchases, and meal counts. Ensure compliance with all health department codes and regulations. Requirements: Minimum of four years of managerial and cooking experience in a fast-paced food service environment. Strong organizational skills and the ability to multitask effectively. Ability to thrive under pressure and remain calm in stressful situations. Knowledgeable about health department codes and regulations. Availability Monday through Friday from 7:00 AM to 4:00 PM. If you are passionate about providing nutritious meals to students and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity. Join us in making a positive impact on the health and well-being of our school community. Benefits: 401(k) matching Experience level: 4 years Shift: 8 hour shift Weekly day range: Monday to Friday License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Ability to Commute: Manhattan, NY (Required) Ability to Relocate: Manhattan, NY: Relocate before starting work (Required) Work Location: In person
Job description Overview: At Mia's Brooklyn Bakery, we serve up graciousness and are happy to put the needs of our guests first. We are attentive and accommodating to our guests and to each other. We work diligently with a dedication to quality at our core. We are seeking Shift Supervisor candidates for our Upper East Side, Manhattan based bakery. The Shift Supervisor are responsible for directing other crew members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Under this role, you will be responsible for knowing how to prepare all beverages, serve and tend to both our Dine-in and Take-out customers, stock merchandise for the next business day, and operate all machines that the store uses. Our Shift Supervisor is the face of Mias Brooklyn Bakery; they provide friendly, fast, accommodating service to our customers KNOWLEDGE AND RESPONSIBILITIES · Providing excellent customer service to all customers that come into the establishment or call for orders following Mias Bakeries high standard of excellence · Check quality of all the products for displays and organize rotation of displays for all pastries and desserts · Delegating the duties between crew members on the floor and assigning the duties to be carried out · Checking on the crew to make sure said duties are completed · Enter in the customer’s order in the POS and know how to use the POS system in place · Work and thrive in a team-work environment · Adhere to food safety guidelines · Make beverages on the basis and demand during operating business hours and prepare coffee · Always keep all areas of the store clean while operating during business hours · Refill and organize all pasties and beverages on display · Help unload & organize deliveries · Handle delivery and catering orders · For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays · For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios WHAT YOU NEED TO HAVE · 1-2 years of food handling/store experience at a café/bakery · Minimum High School Diploma/GED · Positive and passionate attitude! · High sense of integrity and ownership. · Basic math skills (add, subtract, multiply, divide). · Able to lift up to 25 lbs. · Time management, ability to prioritize and follow direction. · Adherence to food safety guidelines. · Proficient in Point-of-Sale systems, currently micros. Understand the importance of cash handling and accuracy of transactions. · Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us. · High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven. · Teams Win! Must be a team player who fosters a collaborative and engaged environment. · Being a Brand Ambassador, with an excellent knowledge of and commitment to the Mias Brooklyn Bakery Mission, Vision, Brand Values and Culture. · A Food Handler’s Certificate is a must or must be willing to get one in the first 30 days of employment. Job Types: Full-time, Part-time Pay: $17.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Employee discount Flexible schedule Paid training Experience level: 1 year Restaurant type: Bakery Café Casual dining restaurant Coffee shop Fast casual restaurant Quick service & fast food restaurant Shift: 10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range: Every weekend Monday to Friday Rotating weekends License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Relocate: New York, NY 10128: Relocate before starting work (Required) Work Location: In person
PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks: Competitive pay: $23 - $27.50 Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you’ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one—by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe’s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You’re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we’ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career—whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year—so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer
Position Summary: As a Line Leader, you will be an ambassador of Mighty Quinn’s BBQ. You will be an integral part of creating exciting and rewarding guest experiences through positive face-to-face interactions. You will report directly to the General Manager and work with other team members in a clean, safe, and respectful manner. You will be responsible for the general oversight of service on a day-to-day basis, as it relates to both food preparation and quality customer service. You will also assist other Front-of-House employees with all tasks necessary to execute successful service while upholding all company safety and food quality standards and procedures. *While Line Leaders are customarily our more experienced FOH employees, they do not directly supervise or manage any other FOH employees. Job Description: · Greet guests and guide customer experience · Serving and preparing food & drinks the Mighty Quinn’s way · Use a cash register (POS) and process payment transactions · Learn and maintain knowledge of our menu to effectively describe to guests · Set-up, maintain and break down service area · Practice food safety and sanitation standards required of foodservice establishments Assist with all shift duties, ensuring tasks are executed in accordance with safety and quality standards Provide support to Front-of-House team members to ensure successful service Occasionally assist BOH staff if necessary for successful execution of service Cover open shifts and/or step in to work on the service line, where necessary Monitor staff performance and ensure compliance with set company standards, where necessary Perform any and all other tasks customarily required of a Line Leader Requirements: · Great communication skills and teamwork · Able to multitask in a fast-paced, high-energy environment · Be outgoing and enthusiastically explain our epic BBQ to guests · Willingness to jump into different tasks and assist co-workers when required · Able to uphold high standards with a positive can-do attitude · Must be 18 years or older · Must be reliable and maintain consistent, punctual attendance · Food Handlers certificate required Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, and taste or smell. The employee must be able to lift and/or move heavy equipment and food product cases. This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Team Members enjoy: · Uniforms provided annually · Premium starting pay · On-the-job paid training · Employee Discounts · Career growth OPPORTUNITIES!! · LifeMart employee discount program Benefits: · Commuter Pre-Tax Benefits · Health Insurance* · 401(k) *dependent upon eligibility Mighty Quinn’s is an EEO employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, disability or genetic information, or any other protected classifications. Work Remotely No Job Type: Full-time Pay: $18.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training Experience level: 2 years Restaurant type: Casual dining restaurant Fast casual restaurant Quick service & fast food restaurant Shift: 8 hour shift Day shift Evening shift Night shift Weekly day range: Monday to Friday Weekends as needed Ability to Relocate: New York, NY 10014: Relocate before starting work (Required) Work Location: In person
Job: Sports Field Technician Department: Sports Field Job Type: Full-Time, Year-Round; 40 hours per week; weekends and holidays required, overtime when required; Non-Exempt Pay Range: $27-30.00 per hour. Benefits: Comprehensive benefits package 60 days following date of hire (health insurance, paid time off, free parking on site etc.) Work Location: Randall’s Island Park, New York, NY 10035 POSITION DESCRIPTION The Sports Field Technician will report to the Director of Grounds and the Sports Field Manager and will work with them and other members of the crew to maintain the surfaces of athletic playing fields. This position will focus primarily on the maintenance of the new Kentucky bluegrass, sand-based regulation soccer pitch at Icahn Stadium. This position will also assist with the Park’s 18 grass soccer fields (16 sand based, 2 natural) and 12 synthetic soccer fields located at Randall’s Island Park. This position offers a unique opportunity to help maintain fields of various playing surfaces and levels across a 330-acre park in New York City. MAJOR RESPONSIBILITIES · Implement an effective turf plan for the Icahn Stadium field, under the guidance and direction of the Director of Grounds and Sports Field Manager. · Focus on assisting with maintenance of the soccer pitch at Icahn Stadium to a high standard, suitable for professional and semi-professional play. · Provide gameday support during professional and semi- professional matches. · Work with the Randall’s Island Sports Field crew to assist with daily field maintenance including field layout, dimensions, lining, mowing, seeding, fertilizing, watering, leveling, laying sod, removing debris, and rolling. · Assist with implementation of a responsible integrated pest management program for the Icahn Stadium field. · Assist with a variety of projects including field leveling, irrigation repair, irrigation installation, drainage & field renovation. · Apply knowledge of synthetic turf field general maintenance and repair. · Operate hand tools such as various hoes, rakes, tampers, and shovels. · Operate small equipment such as walk and riding lawnmowers, weed whackers, vibratory tamps, sod cutters, edgers and backpack leaf blowers. · Operate large equipment such as motorized utility vehicles, tractors, and skid steers. · Ensure all equipment is secured and well-maintained, including washing, greasing, fueling, and arranging for service of equipment. · Perform other general tasks as assigned. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. QUALIFICATION REQUIREMENTS · Minimum of two (2) years’ experience in high-end turf maintenance, such as golf course, stadiums, ball fields, soccer fields, etc. · Advanced knowledge of and ability to assist with a variety of projects pertaining to the soccer fields which can include field renovations, sod removal, sod installation, irrigation install, repair/adjustments, aeration, seeding, and drainage. · Knowledge of and ability to safely use hand tools that are essential to soccer field maintenance such as rakes, tampers, shovels, specialized tools such as compactions testers, soil moisture meters and shear test tools. · Ability to operate small equipment that is essential to maintaining a safe and enjoyable playing surface such as weed whackers, mowers and edgers. · Knowledge of and ability to safely operate large equipment such as motorized utility vehicles, tractors, skid steers and corresponding attachments and implements routinely used to assist in cultural practices and field renovations. · Knowledge of synthetic turf field general maintenance and repair. · Knowledge of various field dimensions and playing formats. · Ability to line fields and knowledge of lining material. · Excellent attention to detail. · Knowledge of various field and soil amendments and their appropriate use and application. · Excellent organizational skills, strong work ethic, desire to excel and willingness to learn. · Possess creative problem solving and adaptive decision-making skills to help maintain 31 Soccer fields of various playability requirements. · Willingness to collaborate and create positive working relationships. · Ability to work independently and as part of a team. · Ability to shift priorities and focus, when needed. · Ability to work a flexible schedule, including weekends, holidays, occasional evenings, etc. · Ability to work outdoors in all different types of weather, under strenuous conditions. · Ability to perform physical labor; must be able to lift 50lbs. · Valid Driver License. PREFERRED SKILLS/QUALIFICATIONS · Two (2) years of materials applications experience. · Strong communication skills. · Pesticide license. · Fluency in Spanish.
Full job description Earn $14.42 to $21.00 + TIPS! – Based on skills and qualifications! You gotta have it HOT...hot peppers, hot sandwiches, hot pay! Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!? Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details: Nonexempt GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. Know and support appropriate personnel policies, labor laws and safety procedures. Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transitions into opening/closing duties. Customers Make customers really happy. Resolve customer complaints/issues. Empowers Associates to make sure all customers leave happy. Execute and support all food safety requirements and practices. Sales Lead Associates to open, transition, and close shifts without supervision. Manage and organize the line and delegate duties to Associates. Know and uphold standards for product quality. Work the line as needed. Ensure back-of-the-house procedural standards are met. Promote sales on the shift through executing the marketing plan within the four walls. Profits Control food costs, labor, waste, and cash on the shift. Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS Must have the ability/stamina to work a minimum of 40 hours a week. Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Minimum of 1 year supervisory experience in a restaurant or retail environment. Minimum educational requirement: High School degree. Must be able to work a minimum of 2 opens and/or closes per week. As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi-task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team-player. Ability to manage a fast-paced, high-volume shifts while providing excellent customer service. We’re an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Full job description Vidov West Salons are currently interviewing for a full-time/part-time Salon Coordinator. We are seeking a highly energetic, motivated, and committed individual to provide high-end customer service to our clients. Experience in the customer service industry, such as a salon/spa, hotel, retail, etc... is a plus. Provide an excellent first and last impression, create and maintain client relationships. Candidate must be able to handle pressure, multi-task, in a fast-paced work environment, while meeting the needs of staff and clients. Must possess a professional demeanor, strong work ethic; someone who is punctual, dependable and pro active. Strong communication skills and confidence to handle challenging situations. Ability to multi-task and work either in a team or individual setting. Responsibilities include: Act as the first point of contact with salon customers. A personable approach, and knowledge of company promotions, items in stock, and general salon information is key. Promote and sell services and products, provide recommendations on additional services and/or retail products that would maximize customer satisfaction Greet each customer professionally by name, escort all clients through the salon. Assist salon operations, including but not limited to: answering telephones and scheduling appointments, stocking shelves, sweeping, and other duties as assigned by manager. Job Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour Benefits: 401(k) Employee discount Flexible schedule Paid time off Shift: 10 hour shift 8 hour shift Day shift Night shift Weekly day range: Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Work Location: In person
Department: Facilities Job title: Maintenance Clerk Reports to: Facilities & Purchasing Manager Classification: Non-exempt Job objective The Maintenance Clerk performs routine and preventative maintenance for the facility. Keeping the office in a presentable manner is very important to the Firm. Therefore, the Maintenance team plays an essential part by restoring and sustaining the operations of the facility for our clients and employees. 1. Vacuum and dust the premises. 2. Clean conference rooms after each meeting: - Remove garbage and clean liners are replaced; polish tables clean chairs; vacuum carpet; clean credenzas (leather and marble); wipe down place mats; remove any plates, coffee, milk or water containers and make sure window blinds are even. - Keep credenza cupboards clean and neatly stocked - When necessary, notify the Facilities Manager of any papers, files or boxes left in the conference rooms. - Advise next shift personnel which conference rooms were still in use at the end of your shift. - Check Meeting Room Manager to keep track of conference room use in order to clean and remove on a timely basis when meeting is over. 3. Keep the office neat and clean at all times. Establish, submit and adhere to a schedule for the following: - Check and tidy bathrooms regularly as needed; make sure toilet seat covers, soap, paper towels and air fresheners are stocked, wipe countertops; sweep bathroom floors. - Clean glass doors, glass on staircases as needed and wipe down the brass along the staircase. - Spot clean cafeteria, convenience copy areas and carpet, as needed. - Pick up and dispose of any trash or empty boxes in the hallways and copy convenience areas. - Ensure garbage cans are emptied and clean liners replaced. - General maintenance, including hanging pictures and moving furniture. - Change any burned-out light bulbs. - Clean wood credenzas and marble at reception and secretarial areas. - Spot clean carpeting, including stairways. - Clean elevator lobby floors, as needed. - Clean closets. - Preventative maintenance (i.e., check door knobs, bathroom fixtures, etc.) - Dust the art work. - General overall cleaning of the entire premises. - Check all Supplemental Units to ensure they are working. - Respond to requests from all employees (i.e., convector issues in parameter offices, move boxes, etc.) 4. Furniture repair and carpentry jobs. 5. Assist with interoffice moves. 6. Clean office/secretarial area for new as well as visiting employees/clients. 7. Notify Supplies Clerk if there is no First Aid kit available for new employee. 8. Report any unfinished work by contractors or building employees to Facilities Manager. 9. Assist with the Hospitality and Supplies Departments, as needed 10. Report any repairs needed to premises to the Facilities Manager. ** Qualifications** High School Diploma or equivalent. Knowledgeable in some carpentry, repairs of furniture, HVAC systems and keeping the grounds in order. Exhibit a personality that demonstrates interpersonal skills to relate well with staff, administration and attorneys. Position Type/Expected Hours No travel is expected for this position. Full-time, Monday through Friday, 8:00 a.m. to 4:00 p.m., with occasional overtime. Physical requirements Heavy lifting and some repairs. Direct reports Not a supervisory position. Salary 40,000- 45,000
Full Job Description Our Story For the last twenty years, The Baseball Center NYC’s management team and coaching staff has worked diligently to create a positive environment where players of all ages and skill sets can learn to achieve success both on and off the playing field. The Baseball Center NYC’s mission is quite simply to create quality recreational, travel ball and high school baseball players. We approach our time with each individual and team with well-constructed practice plans and a constant belief in our players as they learn to believe in themselves. We expect our staff to be on-time, meticulously prepared and set the example of what ballplayers need to do in order to succeed. Description of Position | TBCNYC Instructor & Coach Provide private, group and/or team baseball instruction (in facility, on-field, virtually) in a manner aligned with TBCNYC’s mission, approach and business strategy. Assist or lead activities required to maintain TBCNYC’s facility. Not limited to keeping coaches lounge clean, training cage set-up and clean-up, pro-shop sales and inventory control. Adhere to TBCNYC schedules, being prompt and prepared for each practice, game, lesson and/or camp. Both Saturday and Sunday shifts are necessary for this position. Current proficiency with Microsoft Office (particularly Excel and Word). Serve as a member of the front desk team, scheduling sessions, client interfacing and utilization of TBCNYC's POS system (Square). Education: Bachelor’s degree, preferred. Experience: Two plus years of coaching experience for recreational, travel or middle school / high school baseball. Direct Reports: None. Key working Relationships TBCNYC Asst. Manager, Programs & Leagues: (Weekly) Review TBCNYC's Rising Stars Academy and/or Outdoor League(s) assignments. TBCNYC Head Coach: (Weekly) Set-up private lesson schedule and review practice plans. TBCNYC Client Coordinators (aka front desk): (Daily) Review daily schedules and any pertinent notes regarding an instructor’s lesson / program schedule. TBCNYC Coaching Staff (Daily) On-going discussion regarding team practices, game plans and private lessons. Work Guidance Managing Director: Strategic direction and performance management.
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.