Administrative & Inside Sales Assistant
hace 25 días
Indianapolis
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary The Administrative & Inside Sales Assistant supports daily office operations and inside sales activities in a fast-paced sign shop. This role assists with customer communication, job paperwork, order entry, and coordination between sales, design, production, and installation teams. The ideal candidate is organized, detail-oriented, and eager to learn sign industry processes. Key Responsibilities Customer Service & Inside Sales Support • Answer phones, respond to emails, and greet walk-in customers, • Collect basic project information for signage requests (type of sign, size, location, and timing), • Assist with preparing and sending quotes and sales documents, • Follow up on open quotes and customer questions, • Enter orders and customer information into the job management system, • Provide customers with basic order status updatesAdministrative & Office Support, • Assist with daily office tasks such as filing, scanning, and organizing job paperwork, • Maintain job folders including artwork approvals, emails, and notes, • Help schedule appointments, site visits, and installations, • Help maintain office and shop supply inventories and place orders as needed under direction, • Assist with data entry, reports, and general administrative tasks, • Backfill for print production if required.Inventory & Materials Support, • Assist with tracking inventory levels for common sign materials such as vinyl, substrates, laminates, hardware, and consumables, • Notify management when materials are running low, • Help place material orders and verify deliveries against packing slips, • Assist with organizing material storage areas to keep items labeled and accessibleJob Tracking & Team Coordination, • Help move jobs through the shop by coordinating information between departments, • Verify that job details and approvals are complete before production begins, • Track job progress and alert team members if information is missing, • Communicate simple updates between sales, production, and installation teamsBilling & Permits Assistance, • Help prepare invoices and collect deposits, • Assist with tracking permit paperwork and required documentation, • Support job close-out by ensuring paperwork is completeLearning & Growth, • Learn sign shop terminology, materials, and production processes, • Learn how jobs flow from quote to production to installation, • Take on additional responsibilities as skills and experience growRequired Qualifications, • High school diploma or equivalent, • 02 years of experience in an office, customer service, or administrative role, • Strong organizational and time-management skills, • Clear and professional communication skills, • Basic computer skills and comfort learning new software, • Strong attention to detailPreferred (But Not Required), • Experience in customer service, retail, or office support, • Familiarity with Microsoft Office, • Interest in design, printing, or manufacturing environmentsWork Environment, • Office-based position within a sign shop, • Frequent interaction with production and installation teams, • Training provided on industry-specific tools and processes