Mitigation Lead Tech
27 days ago
Richmond
Job DescriptionDescription: • Leads Production on job sites., • Perform as a technician as workflow dictates., • Respond to all activities of emergency services work related to assigned program work and tasks assigned by the Project Coordinator, Project Manager, and/or Mitigation Team Leader, • High School Diploma or equivalent, • Ability to multi-task and prioritize, • Mitigation Technician experience is preferred but not required, • Restoration Documentation experience (Dry Logs, Scope sheets), • Capable of communicating and understanding the scope of work, • Dependable transportation, • Smartphone, • Able to climb a ladder, • Able to lift at least 75 pounds, • Able to work in confined spaces, • Able to work around various chemicals without any adverse reaction or sensitivity, • Follows established safety practices, including the proper use of PPE when required, • Basic technology experience (IE., Computers & Smartphone apps), • The desire to operate at a high level with accountability represents an ability to take more responsibility over time. Evaluated On: • All work will be performed according to company policies and up to Paul Davis standards, • All work will be performed in accordance with safety regulations to this work, • Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous, • Employees will ALWAYS wear a company uniform in good repair when representing this company, • Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.), • Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times Overall Duties Include: • Responds to and leads emergency losses., • Performs Emergency Water Extraction and Drying Services., • Leads Emergency Fire/Smoke Services (including deodorization, pack-outs, board-ups, and securing structure)., • Leads Mold Remediation (including demolition and cleaning)., • Performs any and all directives from the Project Manager, • Daily communication with the Project Manager on the status of the project., • Performs daily documentation, including but not limited to photos, notes, scope sheets, and MICA., • Ability to start a new loss and relay relevant information to the project manager., • Performs on-call rotation., • Performs basic truck, equipment, and building maintenance., • Ability to provide direction to others, • Transfer and act on direction from the Project Coordinator into physical production, • Work side-by-side with other Mitigation Technicians to deliver a quality service on time, • Communication with property managers/owners, • Collect field-related documentation for emergency services, including work authorizations, COCs, and program documents, • Manage good use of company supplies and minimize waste, • Maintain company equipment to ensure longevity, • Accountable to the project's success, including completion of the scope of work and job site cleanliness/ presentation High Detail Job Accountabilities: • Document work is completed through photos, job update notes, and daily logs., • Drive the company vehicle in the safest and most respectful manner possible, • Alert the Project Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.), • Ability to communicate with insurance adjusters and program representatives as needed, • Maintain the cleanliness of each vehicle used that day by the standards set by Paul Davis, • Relay homeowner or property manager questions to Mitigation Project Managers and Project Coordinators to follow up with, • Answer homeowner/ property manager questions as they arise, • Disassemble and safely store all hardware from demolition in designated plastic bags for the reconstruction team, • Holds self and others to completion of daily documentation, • Disassemble and safely store all pieces of demolition that are deemed as salvageable, • Complete special assignments as requested by the Supervisor, • Participates in emergency services when an All-hands-on-deck scenario arises., • Participate in ongoing problem-solving and practice continuous improvement of the department and company as a whole., • Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings, and as many other opportunities as possible to engage with the rest of the team. Hours: A typical shift for this position is 7:30am 5pm, Monday Friday. However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends. IICRC Certifications for the Mitigation Technician: • The Mitigation Technician will have the opportunity to obtain the following certifications:, • Water Restoration Technician, • Fire and Smoke Technician, • Other Certifications will be made available as the Mitigation Technician takes on more responsibility.