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Job Title: Customer Service & Operations Associate $16-18 Hourly Full time and part time shifts available Location: Coney Island Job Summary: As a Customer Service & Operations Associate at our dry cleaning and laundry store, you will be the primary point of contact for customers, managing their orders and ensuring a smooth and efficient experience. You’ll handle customer inquiries, process orders, manage transactions, and ensure that all operations flow seamlessly between customers and the backend services of the store. Key Responsibilities: • Customer Interaction: Serve as the first point of contact for customers, greeting them promptly and assisting with service inquiries. Provide recommendations based on customer needs and preferences. • Order Management: Take in laundry and dry cleaning orders, clearly noting customer instructions, and ensure accurate entry into our order management system. • Billing & Payment: Process payments (cash, credit, or debit) for all services rendered, ensuring all charges are correct and providing receipts as necessary. • Order Fulfillment Coordination: Track and manage customer orders from drop-off to pickup, ensuring timely completion and quality control of finished garments. • Customer Support: Address customer concerns, complaints, or inquiries, providing solutions or escalating issues as needed to management. • Inventory & Supply Management: Assist in the monitoring of store supplies (e.g., laundry products, packaging materials) and ensure adequate stock levels are maintained. • Store Organization: Maintain an organized, clean, and customer-friendly environment, ensuring all orders are properly tagged, sorted, and stored. • Communication & Scheduling: Assist in scheduling deliveries, pickups, or any special arrangements as needed for customers. • Promotions & Customer Engagement: Inform customers about special deals, promotions, or loyalty programs, while actively working to enhance the customer experience and increase store sales. Requirements: • Experience: Previous customer service experience in retail, hospitality, or a similar service industry is preferred. • Skills: Strong verbal communication, active listening, and problem-solving abilities. Basic computer skills required, especially in using point-of-sale (POS) systems and order management software. • Organization: Detail-oriented with a focus on accuracy in order handling and customer records. • Physical Requirements: Ability to stand for extended periods and handle lightweight laundry items. Must be able to move between the customer service area and the back end of the store efficiently. • Flexibility: Availability to work shifts that may include evenings and weekends, based on store hours. Key Attributes: • Excellent interpersonal skills with a friendly, positive attitude. • Ability to handle a fast-paced environment with ease. • Strong multitasking abilities and time management skills. • Proactive in identifying issues and offering solutions.
About Brie Brie is a new and fast-growing startup on a mission to make fashion more sustainable, stylish, and accessible! We’re giving quality clothing a second life and keeping it out of landfills. If you’re passionate about sustainable fashion and love working in a fast-paced, hands-on environment, Brie is the place to be! Why You’ll Love Working Here - Set Schedule: We believe in work-life balance with consistent shifts. - Weekly Pay: Start your week off right! - Employee Discount: Enjoy up to 50% discount on most items. - Competitive Pay: Starting at $17 an hour. - Generous PTO: Take time to recharge and relax. What We’re Looking For - Relevant Experience: We require someone with a background in fashion buying, fashion retail, resale, or a similar fashion related field. - Fashion Enthusiast: If you know your brands and love fashion, that’s a huge bonus! - Flexible & Team-Oriented: We’re a close-knit team, and flexibility is key. Be ready to help out with whatever’s needed to keep things running smoothly. - Tech-Savvy: Comfortable using scanners, touch screens, and other gadgets that keep our process fast and efficient. - Positive & Reliable: You bring good vibes and stay focused, even on busy days. What You’ll Be Doing - Sort & Curate: Be the gatekeeper of Brie's closet! You’ll sort through amazing pre-loved items, picking the best pieces to list. We’ll train you on what to look for — your eye for quality matters here! - Photo-Ready Prep: Get items looking their best by de-wrinkling, lint rolling, and prepping them for the camera. - Jump In Where Needed: As a startup, we all wear multiple hats! From packing orders to helping with new shipments and other tasks as needed you’ll enjoy a role that mixes things up. - Keep Things Moving: Some lifting is involved — up to 30 lbs .Keep the energy up as you move items and keep things organized. - Preferred Candidate: We are especially interested in candidates with previous experience as a fashion buyer, in retail, or as a reseller. This background will equip you with the skills to identify high-quality, sought-after clothing that resonates with our mission and customers.
Construction secretaries answer phones, file, copy, order supplies, sort mail, relay messages, compose correspondence, and do other basic tasks common to business operations. They also may assume HR/accounting duties such as gathering time cards, running payroll, and reviewing expense reports. Computers – for data input, report writing, spreadsheets, email correspondence, and other office tasks Project diary – book in which project foremen or other leaders keep records of daily activities, maintained with help from construction secretaries Change orders – alterations to a project’s original instructions, noted and kept track of by construction secretaries Blueprints – design plans or technical drawings showing what will be created Budget – the amount of money allowed for each specific part of the overall project, such as for labor or materials Bid – a proposal to complete a project during a particular time period for a specified amount of money; clients evaluate bids to choose which company they want to design their construction project Central calendar – a calendar kept by construction secretaries and accessible to all staff that notes important dates, the whereabouts of individual workers, and other common information Workplace safety information – guidelines the government requires to be posted at job sites; construction secretaries often take responsibility for being sure it is up Job Type: Full-time
Boutique Real Estate Company in Midtown Manhattan is in search of an Accounts Payable Clerk to handle the following responsibilities: A/P : Opening, Coding and entering Invoices, Reconciling Invoices to verify payment, Check Writing, Filing paid invoices and Payroll Reports and preparation of excel spreadsheets for tracking purposes. Researching Vendor questions and Analyzing Vendor Statements A/R Support: Assisting with check processing Opening mail, sorting payments etc. Process Security Deposit additions and withdrawals Misc Office responsibilities: Posting mail and bringing to Post Office, going to banks Misc special Projects as they arise (Rent reg processing, Office mailings, etc) Knowledge of Yardi a plus