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Job Description IMMEDIATE OPENING – ASSISTANT MANAGER TRAINEE Business Center | Major Hotel & Casino – Las Vegas IMPORTANT: ✔ Resume must be attached ✔ Resume - Please include wage history ✔ Must be computer literate ✔ Manager-oriented mindset required About the Company GPPS – Global Printing Packing Shipping is a Business Center and Ship Center Operator in the hospitality industry. We provide professional printing, packing, and shipping services inside major hotel and casino properties. We are currently seeking an energetic, detail-oriented Assistant Manager Trainee to join our Las Vegas team. This is a customer-facing role in a fast-paced hotel environment. Ideal candidates are organized, flexible, computer-savvy, and committed to delivering outstanding service. Advancement Opportunity: This position offers a potential career path to Operations Manager for candidates who demonstrate strong leadership, reliability, and management capability. Promotion may be available within 6 to 9 months, based on performance and business needs. Position Type Full-Time: 32–35+ hours per week Schedule: (Tentative and subject to change) • Weekdays: 8:00 AM – 5:00 PM, • Weekends: 9:00 AM – 3:00 PM, • Key-holder – Hours above may vary - Must be available to open and close operations as needed. Convention or Hotel Guests may require flexible hours outside normal business listed above., • Weekend and holiday availability may be required Required Qualifications • Proven attendance reliability, • Strong communication and responsiveness, • Excellent customer service skills, • Typing, data entry, and POS experience, • Reliable transportation (must perform USPS/FedEx/UPS drop-offs and pickups), • Ability to multitask and work independently, • Professional appearance and demeanor ⚠️ DO NOT APPLY if you do not possess strong computer skills. Preferred Experience • Shipping/packing (FedEx, UPS, USPS), • Printing and copying services, • Administrative or office management, • Convention services or hotel operations, • Graphic design experience (a plus, not required), • Mail room or shipping center experience Duties & Responsibilities • Provide superior guest service, • Process shipping and receiving, • Pack and prepare shipments, • Operate copy/print equipment, • Assist with convention and event services, • Maintain confidentiality of customer and company data, • Perform daily, weekly, and monthly administrative reporting, • Handle guest concerns calmly and professionally, • Maintain a clean and professional workspace, • Follow company procedures and hotel standards, • Assist with event and logistics coordination and execution Physical Requirements • Stand for extended periods, • Walk long distances within hotel property, • Lift and transport packages up to 100 lbs, • Operate office equipment and manual pallet jacks, • Type 25+ WPM, • Work in fast-paced, temperature-variable environments Minimum Requirements • High School Diploma or equivalent, • Legal authorization to work in the U.S., • One year of guest service or retail experience preferred, • Strong written and verbal English communication, • Ability to adapt to changing environments, • Team-oriented with strong work ethic Compensation & Benefits • Starting hourly wage based on experience, • Tips for excellent service, • Paid (observed) holidays, • Paid vacation after one year, • Quarterly bonus eligibility after six months (discretionary), • Free parking, • Uniforms provided if required, • Restaurant and Starbucks discounts (location dependent), • Direct deposit, • Retirement plan after two years (50% match up to 3%), • Coursera course reimbursement, • Casual, creative, and balanced work environment How to Apply • Attach your resume, • Include wage history, • Do NOT paste job descriptions into the email body, • Applications without resumes will not be considered Equal Opportunity Employer (EOE) We are an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Company DescriptionSEBNIC Investments Corporation dba GPPS-Global Printing Packing Shipping was founded in 2008 as an outsource business center service provider for the hospitality industry. Our management team plays an active role in servicing each client and adding value with our vast knowledge and dedication. Since 2014, services have evolved into providing freight shipping and other custom printing, copying, and direct mail solutions to the convention industry and government-related entities. Investments Corporation dba GPPS-Global Printing Packing Shipping was founded in 2008 as an outsource business center service provider for the hospitality industry. Our management team plays an active role in servicing each client and adding value with our vast knowledge and dedication. Since 2014, services have evolved into providing freight shipping and other custom printing, copying, and direct mail solutions to the convention industry and government-related entities. \r\n

Job DescriptionCompany Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Receive food and beverage orders from guests. Prepare and serve food and beverages in accordance with established service standards. Operate cash register, complete monetary transactions, and maintain an accurate bank. Maintain cleanliness of snack bar areas. • Greet and take food and beverage orders from guests., • Prepare and serve food and beverages in accordance with established service standards., • Operate cash register, complete cash and credit transactions, and maintain an accurate bank at all times., • Maintain cleanliness of snack bar area., • Operate all necessary snack bar equipment.Qualifications, • Prior food handling experience preferred., • Must have excellent customer skills., • Must be able to stand and walk for extended periods of time for majority of shift., • Must be able to lift and maneuver up to 25 pounds., • Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job DescriptionAbout SVM Coffee, LLC SVM Coffee, LLC is a Starbucks licensee developing new locations in Texas and Nevada. We are a growing small business looking for great people to join our team. We are engaging, rewarding and looking for you to be part of our family! Barista - Summary Job Description Join us and inspire with every cup! As a Barista, you will be helping to bring the Starbucks experience to life by providing legendary service and delivering expertly-crafted products to all customers. Barista - Full Job Description Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day. You’d make a great barista if you: * Consider yourself a “people person,” and enjoy meeting others * Love working as a team and appreciate the chance to collaborate * Understand how to create a great customer service experience * Have a focus on quality and take pride in your work * Are open to learning new things (especially the latest beverage recipe!) * Are comfortable with responsibilities like cash-handling and store safety * Can keep cool and calm in a fast-paced, energetic work environment * Can maintain a clean and organized workspace * Have excellent communications skills Summary of Experience * No previous experience required Basic Qualifications * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation * Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication * Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * Available to perform many different tasks within the store during each shift Knowledge, Skills and Abilities * Ability to learn quickly * Ability to understand and carry out oral and written instructions and request clarification when needed * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. We are committed to offering reasonable accommodations to job applicants with disabilities. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAbout SVM Coffee, LLC SVM Coffee, LLC is a Starbucks licensee developing new locations in Texas and Nevada. We are a growing small business looking for great people to join our team. We are engaging, rewarding and looking for you to be part of our family! Barista - Summary Job Description Join us and inspire with every cup! As a Barista, you will be helping to bring the Starbucks experience to life by providing legendary service and delivering expertly-crafted products to all customers. Barista - Full Job Description Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day. You’d make a great barista if you: * Consider yourself a “people person,” and enjoy meeting others * Love working as a team and appreciate the chance to collaborate * Understand how to create a great customer service experience * Have a focus on quality and take pride in your work * Are open to learning new things (especially the latest beverage recipe!) * Are comfortable with responsibilities like cash-handling and store safety * Can keep cool and calm in a fast-paced, energetic work environment * Can maintain a clean and organized workspace * Have excellent communications skills Summary of Experience * No previous experience required Basic Qualifications * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation * Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication * Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * Available to perform many different tasks within the store during each shift Knowledge, Skills and Abilities * Ability to learn quickly * Ability to understand and carry out oral and written instructions and request clarification when needed * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. We are committed to offering reasonable accommodations to job applicants with disabilities. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Starbucks Barista Department: Starbucks Reports to: Starbucks Store Supervisor Status: Part-Time, Non-Exempt Hourly Rate: $16.00 Summary of Duties and Responsibilities The Starbucks Barista brings the Starbucks experience to life at The Smith Center for the Performing Arts for our customers through excellent and prompt service, quality beverages and products, and maintaining a clean and inviting store environment. You will be in a vibrant store environment where you will have the ability to master your food & beverage craft, work alongside partners, and meet new people every day. A cup of coffee and a smile can go a long way, and we believe our Baristas have the power to be the best moment in each customer’s day, through nurturing the human connection. Essential Duties and Responsibilities • Delivers world-class customer service to all customers by acting with a customer-comes-first attitude, fostering positive interactions and experiences., • Anticipate customer needs by constantly evaluating the store environment and interpreting customer cues, ensuring an exceptional and personalized experience for each guest., • Prepare food and beverages to standard recipes or customize for customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients., • Operate various equipment, including espresso machines, blenders, coffee brewers, and machinery for heating food, such as convection ovens or microwaves., • Execute food and beverage processes, including food deliveries, replenishment, pulls, stocking, zoning, instocks routines, data accuracy, culling, rotation, cleaning, defect, signing, and backstock., • Monitor and record temperature-sensitive food items as outlined in best practices., • Follow proper packaging and labeling guidelines for food products., • Locate and identify damaged, recalled, or expired items and process them according to best practices., • Follow proper perishable inventory procedures to ensure an accurate recording of inventory., • Maintain an appropriate level of stock items in the store area., • Assist in maintaining display cases and pastry par levels., • Access and maintain inventory and supplies on-site to ensure the store remains fully stocked and operational throughout the day., • Replenish supplies and restock shelves regularly to prepare for peak times and maintain product availability., • Monitor inventory levels and communicate with the store management regarding any supply needs or discrepancies., • Assist with organizing and maintaining the stockroom, ensuring items are properly stored and easily accessible., • Ensure a clean, organized, and fully sanitized workspace by regularly cleaning and maintaining counters, equipment, and customer areas in compliance with health, safety, and sanitization standards., • Complete and record all cleaning tasks in the store space as outlined in best practices, • Inputs all orders into the POS terminal accurately and efficiently., • Accurately posts all transactions on the POS terminal, including credit/debit card payments, mobile app payments, and Starbucks gift cards., • Maintain an ongoing awareness of all promotional activities within Starbucks., • Follows health, safety, and sanitation guidelines for all products., • Serve as an ambassador for The Smith Center and Symphony Park; effectively demonstrating the mission, vision, values, and impact to the community at large., • High school diploma or GED., • Minimum of 1-year experience in a customer service role, preferably in a retail or food and beverage environment., • Excellent interpersonal and problem-solving skills., • Strong organizational skills and ability to multitask efficiently., • Basic knowledge of state and federal food safety and OSHA guidelines To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Exceptional guest service skills., • Proven attention to detail and outstanding accuracy., • Excellent verbal and written communication skills., • Ability to read, write, and communicate effectively in English is required; other languages such as Spanish would be beneficial but not required., • Ability to work effectively under pressure; consistently meet goals and deadlines., • Excellent interpersonal and conflict management skills., • Proven ability to interact respectfully and accurately with all TSC/Store team members and guests by responding with compassion and understanding., • Ability to read, write, and communicate effectively in English is required; other languages such as Spanish are a plus., • Ability to establish priorities, work independently, and set and proceed with objectives with minimal supervision., • Ability to manage a range of styles and behaviors in a tactful, congenial, respectful, and constructive manner., • Basic knowledge of Microsoft Office Suite programs (Word, Excel, and Outlook)., • Comfortable operating point-of-sales (POS) systems and other store-related technology. The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • This position will require standing on feet, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing for extended periods., • Ability to regularly lift, move, carry, push, and pull 50 pounds or more., • Ability to regularly reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces., • Ability to physically stand, walk, and climb stairs on a consistent basis., • Ability to physically use hands, wrists, and arms frequently for preparing food and beverages, operating equipment, and performing cleaning tasks., • Ability to physically wash hands frequently as required by health, safety, and sanitation regulations in compliance with the Southern Nevada Health District and food safety standards to maintain a clean and sanitary work environment., • Specific vision abilities required by this job include close vision and peripheral vision., • This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing., • Ability to withstand exposure to hot surfaces, steam, refrigeration, and ice. Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state laws or regulations that require employers to provide wage or salary range information to job applicants and employees. The hourly rate is $16.00 per hour plus retirement benefits. This position is tip-eligible. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive Hourly Rates, • Consistent scheduling - advance schedule posting to guarantee you hours of work. We provide flexible options to accommodate your availability., • *Comprehensive health, dental, and vision insurance plans, • *Paid-Time off and holiday pay, including personal holiday time off, • 401(k) retirement savings plan eligibility on your start date with employer match, • Training and career growth opportunities, • Discounts on Starbucks products and merchandise Limitations and Acknowledgment The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job DescriptionAbout SVM Coffee, LLC SVM Coffee, LLC is a Starbucks licensee developing new locations in Texas and Nevada. We are a growing small business looking for great people to join our team. We are engaging, rewarding and looking for you to be part of our family! Barista - Summary Job Description Join us and inspire with every cup! As a Barista, you will be helping to bring the Starbucks experience to life by providing legendary service and delivering expertly-crafted products to all customers. Barista - Full Job Description Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day. You’d make a great barista if you: * Consider yourself a “people person,” and enjoy meeting others * Love working as a team and appreciate the chance to collaborate * Understand how to create a great customer service experience * Have a focus on quality and take pride in your work * Are open to learning new things (especially the latest beverage recipe!) * Are comfortable with responsibilities like cash-handling and store safety * Can keep cool and calm in a fast-paced, energetic work environment * Can maintain a clean and organized workspace * Have excellent communications skills Summary of Experience * No previous experience required Basic Qualifications * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation * Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication * Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * Available to perform many different tasks within the store during each shift Knowledge, Skills and Abilities * Ability to learn quickly * Ability to understand and carry out oral and written instructions and request clarification when needed * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. We are committed to offering reasonable accommodations to job applicants with disabilities. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Usher Department: Guest Experience Reports to: Guest Experience Manager Status: On-Call, Non-Exempt Shift: Able to work various shifts + fully open availability to work on both Saturdays and Sundays Hourly Rate: $16.50 Summary of Duties and Responsibilities Ushers are the guest’s first point of contact with respect to the safety, security, and hospitality related to The Smith Center’s front-of-house areas (lobbies, theaters, and all other public areas). Ushers provide guest services support for performances, and special events such as festivals, award ceremonies, weddings, and other rental events. They are responsible for delivering service in accordance with our guest service standards program, Service with Heart, and ensuring that The Smith Center’s values are understood and consistently supported. Ushers must be available to work varied shifts, including evenings, weekends, and holidays. Always maintains a professional appearance in accordance with TSC policies and uniform standards. Essential Duties and Responsibilities • Understand department service expectations and consistently deliver Service with Heart to our guests., • Ensure that patrons are satisfied and comfortable during all events., • Examine performance tickets or passes to determine authenticity by validating the names and dates listed, • Escort and assist patrons to their designated seats and inform them of the nearest exits and restrooms., • Distribute program, brochures, and other materials to patrons, • Provide special assistance to patrons with needs, such as individuals with wheelchairs, disabilities, or other impairments, • Provide accurate information in response to patron inquiries., • Ensure a safe environment by maintaining clear aisles and reporting safety, suspicious behavior, or service incidents to Guest Experience Management and/or Security., • Enforcing event rules and relevant health and safety regulations, • Ensure the safety of patrons through the proper implementation and enforcement of emergency and evacuation procedures., • Provide information to the House Supervisor or Manager for the preparation of the House Manager’s Event Summary Report, including drop counts, lost and found, safety and service incidents, and patron feedback., • Report lost and found to supervisor and assist patrons with recovery of lost items., • A High School Diploma is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Exhibit exceptional interpersonal skills, communications skills and professional demeanor at all times, • Display empathy and listening skills when interacting with patrons and staff, • Provide excellent customer service at all times, • Demonstrated knowledge about the venue as well as seating arrangements and exits, • Ability to work well in a group and be proactive about the needs of guests, • The ability to speak more than one language is a plus, • Ability to resolve guest problems using service training tactics and recovery tools., • Ability to problem solve, often with a high level of urgency due to time-sensitivity and/or mission-critical level of importance., • Access to the internet and understanding of platforms designed to assist in scheduling and department communications The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Ability to lift, move, carry, push, and pull 50 pounds or more., • Ability to stand up to four hours or longer per shift with a break., • Physical ability to hold doors for guest arrival and departure., • Ability to work at varying heights, as some ushering positions or assigned posts may be located in balcony or elevated seating areas., • Ability to work in an elevator., • Ability to move chairs to the proper position., • Ability to go up and down stairs to assist guests., • Ability to wear a radio when the position requires and respond to radio communications., • Specific vision abilities required by this job include close vision and peripheral vision., • Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces., • Ability to work in both brightly lit and dimly lit environments, including during performances, rehearsals, and audience ingress/egress., • Ability to withstand regular exposure to loud or high noise levels, including amplified music, sound checks, and audience applause., • Ability to work in and around crowded environments and interact with large groups of guests and patrons in a professional, courteous manner., • Ability to withstand exposure to various forms of theatrical and stage lighting, including strobe, flashing, moving, and color-changing lights., • Ability to remain alert and responsive throughout performances and events to monitor guest safety and assist during emergencies or evacuations., • This position could be exposed to loud noises, and frequent phone conversations and requires average to above average visual acuity and hearing. Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. The hourly rate for this on-call position is $16.50 plus retirement benefits. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive Hourly Rates, • Consistent scheduling - advance schedule posting to guarantee you hours of work. We provide flexible options to accommodate your availability., • 401(k) retirement savings plan eligibility on your start date with employer match, • Training and career growth opportunities, • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Only those candidates under consideration will be contacted for next steps. Please accept our utmost appreciation for your interest in our organization. Limitations and Acknowledgment The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At TSC diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job DescriptionJob Title: On-Call Parking Attendant Department: Parking Reports to: Parking Manager Status: Non-Exempt, On-Call Hourly Rate: $16.75 Summary of Duties and Responsibilities The On-Call Parking Attendant is responsible for the safety of the guest and their vehicles. The Parking Attendant directs traffic to ensure vehicles come in and leave the property safely. Assists in setting traffic patterns by setting up temporary gates and cones. Assists the guest utilizing the parking garage. Answers and assists guests with any questions or concerns. Maintain the cleanliness of all parking areas including parking lots, driveways, garage parking structure, all points of entry and exit. Essential Duties and Responsibilities • Work closely with other parking attendants to greet and direct incoming guests and visitors at all times., • Monitor guest parking areas and driveways for debris/ obstructions to ensure a safe environment is being provided for staff and guests., • Maintain accurate information about all events to properly respond to guest inquiries., • Assist with training new employees and leading by demonstrating proper procedures and safety precautions., • Report any maintenance and public area issues, as well as any potential hazards and guest injuries/ incidences., • Transport guests by cart to and from parking areas., • Maintain a neat, professional appearance and a friendly, helpful, and approachable demeanor., • High School Diploma To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Exceptional verbal and interpersonal communication skills, • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision, • Desire and ability to accept all levels of challenges, • Available to work extended hours, frequent evenings, weekends, and Holidays as required, • Highly organized and able to perform successfully in a fast-paced environment The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This position will require sitting for long periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing., • This position is performed in outdoor field environment, exposure to noise, dust, and all types of weather and temperature conditions., • Ability to lift, carry, move, push, or pull up 75lbs or more., • This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing. Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. The hourly rate for this on-call position is $16.75 plus retirement benefits. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive Hourly Rates, • Consistent scheduling - advance schedule posting to guarantee you hours of work. We provide flexible options to accommodate your availability., • 401(k) retirement savings plan eligibility on your start date with employer match, • Training and career growth opportunities, • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Limitations and Acknowledgment The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At TSC diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talent are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job Description Job Title: Bike Security Officer Department: Security Reports to: Security Manager Status: Full-Time, Non-Exempt (hourly-eligible for overtime) Hourly Rate: $20.60 with Competitive Benefits! Summary of Duties and Responsibilities The Bike Security Officer is responsible for protecting The Smith Center (TSC) property from theft or damage or persons from hazards or interference, conducting periodic tours to check for irregularities inspecting protection devices and fire control equipment, preserving order, and enforcing regulations on personnel, visitors, and premises. This position demonstrates outstanding customer service to ensure that all internal and external guests will experience a very safe, secure, and friendly environment. Essential Duties and Responsibilities • This position requires the ability to ride a bike for extended periods of time year-round., • Controls access to the facility; assists visitors with a legitimate need to gain entry to the facility; screens visitors and employees in an efficient manner to expedite their admittance to the facility., • Provides an atmosphere in which all team members and visitors know that the TSC responds to and cares about their needs; provides a courteous, respectful, and pleasant interaction with each employee and visitor as perceived from their point of view; presents a good image of TSC and its security department., • Communicates in a manner that is open, honest, and responsive in all situations; to the extent authorized, provides information regarding the facility and surrounding area as requested by visitors., • Monitors entrances and exits; prevents unapproved or unlawful entry; controls entrances, the movement of people and vehicles, and parking; operates a gate and examines vehicle contents; monitors remote entrances using closed circuit television; operates remote access devices; calmly while directing persons who cause a disturbance to leave the property., • Patrols assigned site on foot or a bicycle; checks for unsafe conditions, hazards, unlocked doors, safety and security violations, blocked ingress and egress, mechanical problems, and unauthorized persons; inspects buildings and grounds using appropriate equipment and protective gear., • Prepares logs or reports as required for the assigned post; writes or types reports or enters information in a computer using standard grammar; inspects security control logs as required., • Observe and report incidents or suspicious activity to company management, life/safety personnel, or public safety authorities as appropriate for the circumstances and/or as required by the post., • Responds to emergencies in an orderly and timely manner utilizing proper training and following all SOPs., • Drives a motor vehicle as required to respond to incidents or emergencies, including transporting equipment, conducting perimeter checks, supporting other operational needs, and adhering to traffic laws and safety regulations at all times., • High School Diploma or G.E.D. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Must be at least 21 years of age or turning 21 within 30 days of employment., • Successful completion of a required background check and pre-employment drug screening, as this position has been identified as a safety and security-sensitive position, directly impacting the safety of others., • Ability to read, write, and communicate effectively in English is required; other languages such as Spanish would be beneficial but not required., • Ability to operate independently, prioritize workload, and manage projects to a successful conclusion., • Ability to function effectively and efficiently in a fast-paced environment., • Ability to protect and maintain a broad scope of confidential and proprietary information., • Ability to perform a wide variety of complex administrative procedures and practices., • Required to use diplomacy and judgment in dealing with others at different levels both internally and externally at all times, • Demonstrated ability to tactfully handle stressful situations, negotiate and resolve conflicts, maintain confidentiality, and respect and observe organizational protocol, • Proven ability to multi-task and successfully adapt to changes in policies, procedures, and processes, • Professional in appearance and demeanor, • Outstanding judgment, sensitivity, and a high level of discretion The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to regularly lift, move, carry, push, and pull 40 pounds or more., • Ability to stand, walk, or patrol for extended periods, including on uneven surfaces or stairs, as required for property surveillance and incident response., • This position will require sitting for long periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing., • Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces., • Ability to physically stand, walk, and climb stairs on a consistent basis., • Specific vision abilities required by this job include close vision and peripheral vision., • This position could be exposed to loud noises and frequent phone conversations, and requires average to above average visual acuity and hearing., • Possess sufficient hearing ability to receive, interpret, and respond to radio communications, verbal communication, auditory signals, and environmental sounds in both routine and emergencies., • Ability to wear and operate a two-way radio for extended periods, actively monitor radio traffic, and respond promptly and physically to calls for service across the property or assigned areas., • A candidate must have the physical and mental capacity to effectively perform all essential functions described., • Ability to operate and navigate bicycles, motorized carts, or other mobility devices safely and efficiently to patrol the property, respond to incidents, and ensure swift mobility across all areas., • Ability to complete foot patrol, walking the property periodically indoors and outdoors., • Ability to withstand inclement weather and temperature conditions, including extreme heat or cold, as part of regular patrols and emergency responses., • Ability to operate a computer, computer keyboard, and mouse, and handle other office equipment Must be able to qualify for licenses and permits if required by federal, state, and local regulations, including additional background screening, during the course of employment. • Possess a valid driver’s license with a clean driving record., • Valid TAM Card (Alcohol Awareness Certification) from state-approved provider is required and must be maintained as a condition of employment., • Valid First Aid/CPR/AED Certification from a nationally recognized provider is required and must be maintained as a condition of employment., • Armament Systems & Procedures, Defensive Tactics Training. (Handcuffing, Baton (ASP), Tactical Flashlight Usage), • Sabre O/C Spray Certification, • Taser Certification To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state laws or regulations that require employers to provide wage or salary range information to job applicants and employees. The hourly rate for this full-time and non-exempt position is $20.60 plus benefits, including insurance plans as applicable. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive compensation, • Comprehensive health, dental, and vision insurance plans, • Employee Assistance Program- including counseling, wellness programs, and financial support services., • Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars., • Generous Paid Time Off Plan, • Paid Holidays and Personal Holiday Time, • 401(k) retirement savings plan eligibility on your start date with employer match, • Employer-paid disability insurance coverage, • Supplemental benefits offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts., • Safe and paid parking on-site, • Training and career growth opportunities, • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Limitations and Acknowledgment The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. A reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At TSC diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job Description Job Title: Ticketing & Box Office Representative Department: Ticketing & Box Office Reports to: Senior Manager, Ticketing Services Status: On-Call, Non-Exempt Starting Hourly Rate: $18.00 Work Model: Hybrid; Flexible Work Schedule! Schedule published in advance! Summary of Duties and Responsibilities The Ticketing & Box Office Representative position is an on-call and hybrid position, requiring both onsite and remote work. The Ticketing and Box Office Representative position is tasked with accurately handling inquiries, concerns, and ticket sales from guests via telephone, email, webchat, social media, or other communication channels. Whether on the phone or in person at the Box Office, the Ticketing and Box Office Representative is usually the first point of contact for guests at TSC and is expected to exemplify our values in all interactions. Essential Duties and Responsibilities • Responding to calls and emails via work-provided equipment, • Working in the Box Office around the performance schedule, assisting guests with ticket sales, Will Call pickup, and resolving other ticket-related last-minute issues cheerfully, quickly, and efficiently, • Responds to guest inquiries and ticket-related requests via live help (by telephone, through online communication tools, and in person);, • Listens to understand the guest’s needs and responds quickly, accurately, and politely., • Provides closed-loop communication with the guest, always striving to resolve open issues and providing clear timelines for communication on follow-up items., • Demonstrates empathy for the guest and a sense of urgency to assist in resolving their concerns., • Proactively diffuses and rectifies difficult ticket-related situations., • Represents TSC as an ambassador and guest liaison., • Escalates guest service issues as appropriate., • Communicates accurate information, verbally and in writing., • Keeps abreast with current TSC-related events., • Works closely with various TSC departments, creating an environment of service excellence., • Upselling and cross-selling events as designated, • Assists management with special projects., • Required to attend department staff meetings., • High School Diploma or equivalent experience required., • 3 or more years of customer service experience., • Previous experience with handling high-volume transactions in a fast-paced environment, • Inbound and outbound call center experience is preferred., • Previous experience in data entry, • 3 or more years of experience handling monetary transactions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Strong personal interest in the performing arts, • Flexibility to work evenings, weekends, and holidays is preferred., • Ability to quickly learn database systems., • Ability to diagnose and resolve diverse online transaction and ticketing concerns across both desktop and mobile platforms, • Excellent troubleshooting and analytical skills with the ability to solve problems with little direction., • Friendly, helpful, positive, and upbeat personality with a strong desire to assist all intra- and interdepartmental team members, external guests, and other visitors to TSC., • Exceptional attention to detail and ability to multi-task., • Excellent verbal and written communication skills, focusing on articulation and proper grammar., • Superior interpersonal skills., • Maintain a professional appearance at all times., • Team-oriented and the ability to work well with others., • Works effectively and efficiently with a diverse group of team members., • Bilingual abilities: Spanish is preferred., • Proficient in navigating digital landscapes including troubleshooting browsers, Apple Wallet, and payment issues. The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • This position will require sitting for long periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing., • Specific vision abilities required by this job include close vision and peripheral vision., • Ability to regularly lift, move, carry, push, and pull 50 pounds or more., • Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces., • Ability to physically stand, walk, and climb stairs on a consistent basis., • This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing. Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. The starting hourly rate for this on-call position is $17.00 plus retirement benefits. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive Hourly Rates, • Hybrid & Flexible work schedule – combining on-site and remote work, with flexible scheduling options to accommodate your availability., • Consistent scheduling - advance schedule posting to guarantee you hours of work. We provide flexible options to accommodate your availability., • 401(k) retirement savings plan eligibility on your start date with employer match, • Training and career growth opportunities., • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Limitations and Acknowledgment The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At TSC diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job Description Do you enjoy the flexibility of working from home? LuckyGunner.com was founded in 2009 to revolutionize the way Americans buy ammo online, and we need help further disrupting the industry. We are seeking a passionate, service-oriented individual for a work-from-home role on our Customer Experience Team. Please skip over this job posting unless all the following apply to you: • You eat, sleep, and breathe service (not average service – instead, think Zappos, Starbucks, & Amazon);, • You understand that exceptional user experiences must be created in every single interaction with a customer; and We have full and part time positions available, both of which receive paid time off. Full time employees are eligible to participate in the company's health insurance plan. Compensation starts at $14-$16 per hour based on knowledge and experience. Please note that we are only accepting applications from candidates located in Florida, Nevada, Tennessee, and Texas. Powered by JazzHR zI0rz92LVD

Job Description Job Title: Email Marketing Manager Department: Marketing Reports to: Director, Digital Marketing and CRM Status: Fully Onsite | Full-Time, Exempt Summary of Duties and Responsibilities The Email Marketing Manager is responsible for managing the day-to-day strategy and execution for sales communication to The Smith Center database to drive institutional objectives, show marketing, brand awareness, and customer retention. Reporting to the Director, Digital Marketing and CRM, this position develops, implements tracks, and optimizes all database communication. This digital expert needs a robust understanding of space and its trends and can implement best practices to yield measurable results. Essential Duties and Responsibilities Content Creation and Customer Relationship Management (CRM) • Provide art and copy direction for email communication, leverage existing email templates, create new designs as needed, manage library of templates., • Oversee creation, scheduling, and production of regular email marketing campaigns by working cross departmentally, making revisions, and gaining approvals as appropriate., • Proof all communication completely for messaging and functionality and act as the final check point on database communication across a variety of channels., • Establish and enforce design standards for email and database communication, strengthening the Smith Center voice and improving the reputation among targeted customer database segments., • Pull lists from CRM as needed to verify and proof data., • Drive strategy and implementation of individual show marketing communication planning, maximizing ticket sales, • Maintain and plan communication calendar, including segmentation recommendations., • Develop an SMS strategy to build SMS database, track sales, and improve existing processes., • Grow email list and number of genres tagged to accounts in database for better targeting., • Work closely with other marketing department team members to develop and analyze ongoing reports which yield qualitative and quantitative trends., • Own the email-service-provider (ESP) relationship, maximizing the platform, automation opportunities and troubleshooting, acting as The Smith Center’s “super user” with Prospect 2/Active Campaign., • Maintain continuing knowledge of best practices as a digital communication resource across a variety of channels, including email, SMS, etc., • As needed: Updates the website on a timely basis. Serves as backup for event creation on Smith Center website utilizing CMS platform Umbraco and Tessitura., • Bachelor’s degree in marketing or communications., • Five or more years of experience in direct marketing and communications to include creation of emails, email deployment, and mailing list segmentation., • Five years of management experience over CRM digital teams and/or organizational CRM digital strategy, programming, and budgeting., • Strong Proficiency in email service provider platform such as Active Campaign., • Administrative experience with a customer database, ex: Tessitura., • E-mail design and layout experience to maximize patron response and communication effectiveness., • Knowledge of performing arts and entertainment industry a plus., • Strong project management experience. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Excellent written and verbal communication skills, with the ability to present findings clearly and collaborate across marketing and ticketing teams., • Highly organized with strong time management skills and the ability to balance multiple priorities, projects, and deadlines in a dynamic, fast-paced environment., • Strong analytical and problem-solving skills with the ability to interpret complex data sets and translate insights into actionable strategies., • Detail-oriented self-starter with the ability to work both independently and collaboratively to achieve departmental and organizational goals., • Excellent critical reasoning and decision-making skills., • Ability to create mailing lists and run reports with multiple variables., • Advanced proficiency in Microsoft Office 365, including Excel for data manipulation and reporting, and PowerPoint for preparing presentations and visual summaries., • HTML proficiency preferred., • Working knowledge of Umbraco or administrator experience for similar website content management system., • Excellent interpersonal skills., • Demonstrated ability to build and maintain long-term, trust-based work relationships across all departments., • Ability to deal with a range of styles and behaviors in a tactful, positive, and professional manner., • Ability to demonstrate a positive, helpful attitude at all times., • Desire and ability to accept all levels of challenges., • Exhibit a professional appearance., • Maintain a dependable, professional, and courteous office environment., • This position will require sitting for extended periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing., • Occasionally lifting, carrying, moving, pushing, and pulling up to 40 lbs. or more., • Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces., • Ability to operate a computer keyboard, mouse, and to handle other office equipment., • Ability to physically stand, walk, and climb stairs on a consistent basis., • A candidate must have the physical and mental capacity to effectively perform all essential functions described., • Vision abilities include close vision, distance vision, and the ability to adjust focus to effectively use mobile devices, electronic devices such as tablets, iPads, and computer screens., • This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing. Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive compensation, • Comprehensive health, dental, and vision insurance plans, • Employee Assistance Program- including counseling, wellness programs, and financial support services., • Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars., • Generous Paid Time Off Plan, • Paid Holidays and Personal Holiday Time, • 401(k) retirement savings plan eligibility on your start date with employer match, • Employer-paid disability insurance coverage, • Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts., • Safe and paid parking on-site, • Training and career growth opportunities, • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job Description Job Title: IT Systems Administrator Department: Information Technology Reports to: IT Operations Manager Status: Full-Time, Exempt Work Location: Fully Onsite | The Smith Center for the Performing Arts Salary Range: $65,000 - $70,000 Summary of Duties and Responsibilities The IT Systems Administrator is responsible for the day-to-day operation, maintenance, performance, and security of the organization’s networks and systems infrastructure that support business operations. Reporting to the IT Operations Manager, this role contributes to the development and enforcement of IT policies and standards, and collaborates closely with all departments to deliver reliable, responsive end-user support and services. Essential Duties and Responsibilities • Install, configure, maintain, and upgrade servers (physical and virtual) computers, servers, switches, storage and communications., • Develop, review, and implement back-up and disaster recovery procedures and plans., • Regular testing of back-up and disaster recovery procedures., • Apply security patches, updates, and vulnerability remediation., • Maintain system documentation and IT policies., • Serve as Tier II support, mentor and assist the IT Support Specialist, ensuring problem resolution of business users' issues with a high level of customer service and satisfaction in a timely manner., • Balances security and process controls with business benefits to create an effective business and operating model keeping current with industry standards and global technology developments., • Actively manages IT systems and projects including Cisco Gear, VMWare, Server environment, Cambium Networks, Manage Engine, and is lead with any consultants on any advanced system support., • Assist with development, implementation, and enforcement of all IT policies and procedures to the standards that are required by management., • Oversee IT operations to develop performance reports of all systems and recommends methods to increase and maintain performance., • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field from an accredited college or university; or equivalent experience., • Minimum of four (4) years of progressive IT experience, • Professional certifications in one or more relevant technologies preferred, such as VMware V.C.P., Microsoft, Cisco, CompTIA: A+, Network+, Security+ etc., • Exceptional experience in project and time management methodologies., • Demonstrated technical proficiency and working knowledge in several of the following areas:, • Windows Server environments; 2012r2, 2016, 2019, 2022, • Enterprise Wireless Technologies, • SharePoint, • Email Security, • VMware virtualization, • Configuring Storage Technologies SAN/NAS, • Advanced Active Directory Management, • Microsoft Exchange/Office 365, • Helpdesk ticketing solutions., • Strong understanding of information technology systems, processes, and governance frameworks, including security, scalability, and business continuity practices. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and translate technical concepts into clear, accessible language for non-technical stakeholders., • Exceptional critical reasoning, problem-solving and decision-making skills., • Highly organized with strong time management skills and the ability to balance multiple priorities, projects, and deadlines in a dynamic, fast-paced environment., • Self-motivated and proactive, with the capacity to work both independently and collaboratively to achieve departmental and organizational goals., • Demonstrated professionalism consistent with a service-focused IT environment, including:, • Strong attention to detail and accuracy, • Data-driven decision-making and analytical mindset, • Sound professional judgment and discretion in handling sensitive information, • Ability to interpret, analyze and learn new technologies., • Capability to work effectively under pressure and meet deadlines., • Demonstrated ability to build and maintain long-term, trust-based work relationships across all departments., • Advanced proficiency in Microsoft Windows Server environments (2012r2, 2016, 2019, 2022 ) and Active Directory administration., • Strong working knowledge of Microsoft 365, Exchange, SharePoint, and related productivity and collaboration tools., • Experience with Azure Entra ID and other cloud technologies., • Experience with VMware or comparable virtualization technologies, including configuration, performance monitoring, and troubleshooting., • Familiarity with data storage technologies (SAN/NAS), backup and recovery solutions, and disaster recovery planning., • Knowledge of information security systems, endpoint protection, and cybersecurity frameworks., • Ability to leverage IT management tools and ticketing systems for monitoring, asset management, and workflow tracking. The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • This position will require sitting for extended periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing, operating, and troubleshooting technology equipment., • Occasionally lifting, carrying, moving, pushing, and pulling up to 40 lbs. or more., • Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces., • Ability to physically stand, walk, and climb stairs on a consistent basis., • Ability to use a computer and standard office equipment, including a keyboard, mouse, telephone, and other devices requiring fine motor skills and finger dexterity., • Vision abilities sufficient to perform job duties, including close vision, distance vision, and the ability to adjust focus when working with computers, mobile devices, and electronic screens., • Ability to work in environments with varying lighting conditions, including both brightly lit and dim lit areas, depending on the operational or performance space setting., • Ability to tolerate moderate to loud noise levels, including amplified sound, performances, rehearsals, sound checks, and audience activity. Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations that require employers to provide wage or salary range information to job applicants and employees. The base annual salary range for this full-time and exempt position is $65,000- $70,000 plus benefits, including insurance plans as applicable. Our salary ranges are determined by role, level, and scope of responsibilities. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by key factors such as work experience, skills, abilities, and job-related education and training. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive compensation, • Comprehensive health, dental, and vision insurance plans, • Employee Assistance Program- including counseling, wellness programs, and financial support services., • Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars., • Generous Paid Time Off Plan, • Paid Holidays and Personal Holiday Time, • 401(k) retirement savings plan eligibility on your start date with employer match, • Employer-paid disability insurance coverage, • Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts., • Safe and paid parking on-site, • Training and career growth opportunities, • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job Description Job Title: Education Administrative Coordinator Department: Education and Outreach Reports to: Director, Education and Outreach Status: Full-Time, Exempt Annual Salary: $50,000 Summary of Duties and Responsibilities The Administrative Coordinator, Education and Outreach provides administrative, operational, and coordination support for The Smith Center’s education and outreach programming. This role focuses on supporting the day-to-day administrative functions of the Education team by assisting with program logistics, scheduling, documentation, communications, and data tracking to help ensure the smooth and seamless delivery of educational initiatives and community engagement activities. This position plays an important role in supporting program efficiency, consistency, and positive participant experiences, while upholding The Smith Center’s mission, values, and commitment to education through the arts. Essential Duties and Responsibilities • Provide administrative and coordination support for education and outreach programs and events, including but not limited to Student Matinee Performances, Camp Broadway, Southern Nevada Wolf Trap, Nevada High School Musical Theater Awards, Disney Musicals in Schools, Master Classes, Professional Development offerings, Sensory Inclusive Performances, and In-School Performances., • Track, organize, and maintain program-related documentation, including registrations, invoices, applications, release forms, surveys, and other required materials; send reminders and follow up with participants as needed to support timely completion., • Compile, track and maintain critical program data and metrics to support fundraising efforts, grant reporting, and institutional communications., • Communicate program information and updates across internal departments to support coordination, scheduling, and program readiness., • Maintain education and outreach contact databases, program calendars, timelines, and tracking tools to ensure accuracy and consistency., • Organize, label, and maintain education program photo and video assets in accordance with internal standards and usage guidelines., • Assist with booking and coordinating department travel arrangements., • Prepare, process, and track invoices; assist with monthly credit card reconciliation and expense documentation., • Enter, update, and maintain program and participant data within the Tessitura system and other relevant platforms., • Provide exemplary customer service to internal stakeholders, educators, partners, and community participants; serve as a point of contact for education-related inquiries., • Answer and appropriately route incoming Education Department phone calls and messages., • Schedule meetings for Education Department staff, including preparing agendas, materials, and calendar coordination as needed., • Track, order, and maintain inventory of departmental and program supplies to support program operations., • Create and update PowerPoint presentations, reports, and other departmental documents to support meetings, presentations, and program communications., • Prepare and assist with meeting and event setup, including room coordination and materials preparation., • High school diploma or equivalent required., • Bachelor’s degree preferred; coursework or a degree in education, performing arts, arts administration, or a related field is a plus, or an equivalent combination of education and relevant experience., • Minimum of two (2) years of administrative or coordination experience preferred, ideally in an education, arts, nonprofit, or community-based environment., • Experience supporting programs, events, or departmental operations in an administrative capacity preferred. These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Excellent written and verbal communication skills, with the ability to clearly convey information to internal teams, educators, partners, and community participants., • Superior organizational and time-management skills, with the ability to manage multiple priorities, projects, and deadlines in a dynamic, fast-paced environment., • High level of attention to detail, particularly related to data entry, documentation accuracy, tracking, and reporting., • Ability to follow up and follow through on assigned tasks, projects, and inquiries to ensure timely, accurate, and thorough completion., • Exceptional interpersonal and customer service skills, with the ability to interact professionally and courteously with individuals representing a wide range of backgrounds, communication styles, and behaviors., • Ability to work both independently and collaboratively, exercising sound judgment and initiative while contributing effectively as part of a team., • Proactive and solution-oriented mindset, with the ability to anticipate needs, identify potential challenges, and take initiative in addressing issues., • Ability to collect, analyze, and evaluate program data, and assist with compiling information for reporting, communications, and decision-making., • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), Google Drive, Google Forms, • Experience using, or the ability to quickly learn ticketing, CRM, fundraising, or program management database systems., • Ability to work evenings and weekends as required to support education programs, events, and performance-related schedules., • Highly organized and able to work in a fast-paced environment while prioritizing collaboration and problem-solving, • Willingness to assist across programs and initiatives as needed, demonstrating a flexible, team-oriented approach., • Demonstrated interest in supporting and serving young people through arts education and community-based programming., • Ability to approach challenges with a positive, adaptable mindset and a willingness to learn and grow within the role., • Commitment to maintaining a dependable, professional, and courteous office environment. The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • This position is primarily office-based and performed indoors, requiring extended periods of sitting, with regular standing, walking, and movement throughout the workplace., • Ability to stand, walk, and climb stairs as needed to support meetings, programs, events, and departmental operations., • Ability to occasionally bend, reach, twist, stoop, crouch, kneel, and balance while performing job-related tasks in various work areas., • Ability to occasionally lift, carry, push, or pull materials weighing up to 40 pounds, such as supplies, materials, or equipment related to programs or events., • Ability to use a computer and standard office equipment, including a keyboard, mouse, telephone, and other devices requiring fine motor skills and finger dexterity., • Vision abilities sufficient to perform job duties, including close vision, distance vision, and the ability to adjust focus when working with computers, mobile devices, and electronic screens., • Ability to work in both brightly lit and dimly lit environments, including performance spaces, rehearsal areas, and audience ingress/egress areas, as required., • Ability to tolerate moderate to loud noise levels, including amplified sound, performances, rehearsals, sound checks, and audience activity., • Ability to work in areas located at varying heights, including balconies or elevated seating sections, as required to support education programs or events. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. The base annual salary range for this full-time and exempt position is $50,000 plus benefits, including insurance plans as applicable. Our salary ranges are determined by role, level, and scope of responsibilities. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by key factors such as work experience, job-related skills, and relevant education and training. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive compensation, • Comprehensive health, dental, and vision insurance plans, • Employee Assistance Program- including counseling, wellness programs, and financial support services., • Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars., • Generous Paid Time Off Plan, • Paid Holidays and Personal Holiday Time, • 401(k) retirement savings plan eligibility on your start date with employer match, • Employer-paid disability insurance coverage, • Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts., • Safe and paid parking on-site, • Training and career growth opportunities, • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talent are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job Description Job Title: Application and Data Manager Department: Ticketing & Box Office Reports to: Director, Ticketing Operations Status: Exempt, Full-Time Work Location: Fully Onsite | The Smith Center for the Performing Arts CRM Experience Requirement: Tessitura experience is required. Candidates must have direct, professional experience using the Tessitura CRM platform to be considered for this role Summary of Duties and Responsibilities The Application and Data Manager will play a critical role in supporting the organization’s strategic use of arts enterprise software (Tessitura) and data analytics. This position ensures the effective utilization of Tessitura across departments; develops and maintains custom reports and dashboards; performs ongoing data management; and provides system support. The role requires exceptional interpersonal skills, with the ability to work collaboratively across departments by offering guidance on best practices, troubleshooting issues, and providing staff training to optimize the use of Tessitura and its integrated applications. The ideal candidate must be a self-starter who works autonomously, exercising independent judgment. They should be an experienced Tessitura power user with a strong understanding of data analytics, reporting, and data management best practices, committed to continuous improvement and optimization. Essential Duties and Responsibilities • Manage the day-to-day use of Tessitura, guiding users through the system, resolving data and reporting issues, and ensuring the application’s effective operation in line with departmental and organizational needs., • Manage inventory of reports and dashboards available in Tessitura to streamline and enhance data tools that can be used to inform decision makers., • Develop and deliver custom reports, queries, and dashboards that meet the needs of key departments, including ticketing, marketing, fundraising, and finance., • Provide Tessitura functionality expertise and support application users in the design and execution of lists, extractions, output sets, and analytics dashboards., • Perform detailed data analysis to identify trends, insights, and opportunities for the organization, providing actionable recommendations to inform decision-making., • Analyze comprehensive datasets to inform pricing strategies, including dynamic pricing adjustments, initial scaling recommendations, and inventory management., • Support the Ticketing & Box Office department in the building and maintenance of performances, packages, pricing grids, promotions, fees, venue configurations, and other Ticketing functionality within Tessitura., • Manage data capture to proactively enable reporting and data analysis., • Serve as a checkpoint for quality control for all records, reports, lists, and data., • Ensure the quality and accuracy of data within Tessitura by monitoring data entry practices, conducting audits, and implementing data hygiene initiatives., • Lead committee of power users that oversees data standards to enforce best practices for data entry, coding, and maintenance., • Serve as a co-chair to lead monthly Tessitura Mountain Region community meetings., • Assist in the management of users and security within Tessitura. Enhance security groups and assign access rights to ensure confidentiality and system integrity., • Create and maintain documentation on system configuration, best practices, data entry and integrity, and procedures specific to The Smith Center., • Stay up to date on all updates and advancements in Tessitura capabilities and functionalities and inform department leaders of any impact they may have on SOPs., • Supports Ticketing and Marketing departments in the administration of TN Express Web and integrated website by providing technical expertise., • Coordinate and schedule system/database upgrades as needed., • Manage the organization’s open support tickets with Tessitura., • Research, plan, manage projects, and troubleshoot Tessitura upgrades, including leading planning for the use of new features, creating testing plans, and assisting with staff training., • Assist with the training and onboarding of new users, ensuring they are equipped to use Tessitura efficiently., • Consult with all departments, gathering user requirements for new initiatives and business processes, and recommending the best use of Tessitura to support initiatives., • Maintain awareness of industry trends and practices in the use of Tessitura and advise the organization regarding changes and enhancements that will improve operations., • Bachelor’s degree in a related field or equivalent experience., • Minimum of two (2) years of progressive, hands-on experience using the Tessitura CRM system is required; version 16 is a plus., • Strong proficiency in Tessitura, with extensive experience using its reporting and analytics tools., • Knowledge of SQL Server, SQL Server Reporting Services, or other related tools., • Minimum of two years of experience in database management, or Certification in SQL and Database Management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams., • Highly organized and superior attention to detail while coordinating and performing multiple tasks in a fast-paced environment., • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision., • Ability to work effectively under pressure and meet deadlines., • Ability to deal with a range of styles and behaviors in a tactful, positive, and professional manner., • Strong analytical skills with the ability to interpret data and generate actionable insights., • Excellent critical reasoning and decision-making skills., • Ability to think proactively and identify solutions to maximize department effectiveness., • Desire and ability to accept all levels of challenges., • Desire to work as a team player and assist when and where needed. The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • This position will require sitting for long periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing., • Specific vision abilities required by this job include close vision and peripheral vision., • Ability to regularly lift, move, carry, push, and pull 50 pounds or more., • Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces., • Ability to physically stand, walk, and climb stairs on a consistent basis., • This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing. Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive compensation, • Comprehensive health, dental, and vision insurance plans, • Employee Assistance Program- including counseling, wellness programs, and financial support services., • Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars., • Generous Paid Time Off Plan, • Paid Holidays and Personal Holiday Time, • 401(k) retirement savings plan eligibility on your start date with employer match, • Employer-paid disability insurance coverage, • Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts., • Safe and paid parking on-site, • Training and career growth opportunities, • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job Description Job Title: Manager, CRM and Analytics Department: Marketing Reports to: Director, Digital Marketing and CRM Status: Full-Time, Exempt Work Location: Fully Onsite | The Smith Center for the Performing Arts Summary of Duties and Responsibilities The Manager, CRM and Analytics will play a key role in driving patron engagement and revenue growth at The Smith Center for the Performing Arts. This position manages data-driven audience segmentation, reporting, and customer relationship management (CRM) initiatives. Working across key systems, including Prospect2 and Tessitura, the manager supports targeted email marketing campaigns and leverages patron data to convert prospects into buyers, build buyer loyalty, and re-engage lapsed audiences. Essential Duties and Responsibilities • Build and manage audience list segments within Prospect2 and Tessitura for all targeted email and digital marketing campaigns., • Set up campaign tracking protocols and dashboards to evaluate performance, providing actionable insights and optimization recommendations., • Support the implementation and testing of email automations, campaign tagging, and tracking systems to improve measurement accuracy and efficiency., • Execute CRM strategies for audience lifecycle development, including:, • Converting prospects into first-time buyers., • Transitioning new buyers into multi-ticket and season buyers., • Designing and executing reactivation efforts for lapsed patrons., • Develop and implement tracking metrics to measure campaign effectiveness, retention, and customer progression., • Produce regular reports and presentations for senior management to guide decision-making and marketing strategies., • Collaborate with the Director, Digital Marketing and CRM to monitor key performance indicators (KPIs) for campaigns, retention, and audience growth, and make recommendations to optimize engagement and ROI., • Collaborate with the marketing and ticketing teams to ensure data integrity, maximize platform capabilities, and streamline audience segmentation., • Stay current in CRM, data analytics, and digital marketing best practices to ensure The Smith Center remains at the forefront of patron engagement and audience development strategies., • Bachelor’s degree in Marketing, Business Analytics, Data Science, or a related field, or equivalent experience., • Experience with Tessitura or comparable CRM platforms, data analytics, audience segmentation, or digital marketing; experience in performing arts, nonprofit, or entertainment industry preferred., • Proficiency in data visualization tools such as Power BI or advanced reporting techniques beyond Tessitura’s native capabilities., • Proven experience in data segmentation, list building, CRM strategy, or digital campaign reporting. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Strong analytical and problem-solving skills with the ability to interpret complex data sets and translate insights into actionable strategies., • Superior attention to detail, particularly in maintaining data accuracy and integrity., • Ability to balance detail-oriented data work with big-picture thinking., • Proficiency in pulling data and presenting findings in Excel or creating dashboards in Tessitura., • Excellent written and verbal communication skills, with the ability to present findings clearly and collaborate across marketing and ticketing teams., • Highly organized with strong time management skills and the ability to balance multiple priorities, projects, and deadlines in a dynamic, fast-paced environment., • Detail-oriented self-starter with the ability to work both independently and collaboratively to achieve departmental and organizational goals., • High level of professionalism, discretion, and accountability when handling sensitive patron and organizational data., • Excellent critical reasoning and decision-making skills., • Ability to think proactively and identify solutions to maximize department effectiveness., • Advanced proficiency in Microsoft Office 365, including Excel for data manipulation and reporting, and PowerPoint for preparing presentations and visual summaries., • Experience with Tessitura or similar CRM platforms, including Tessitura Analytics and Prospect2., • Proficient in Google Analytics, with the ability to analyze campaign performance and develop actionable recommendations for improvement., • Ability to write queries, extract and format data, and generate segmented mailing lists and reports., • Demonstrated ability to build and maintain long-term, trust-based work relationships across all departments., • Desire and ability to accept all levels of challenges., • Ability to deal with a range of styles and behaviors in a tactful, positive, and professional manner., • Ability to demonstrate a positive, helpful attitude at all times., • Exhibit a professional appearance., • Maintain a dependable, professional, and courteous office environment. The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • This position will require sitting for extended periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing., • Occasionally lifting, carrying, moving, pushing, and pulling up to 40 lbs. or more., • Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces., • Ability to operate a computer keyboard and mouse, and to handle other office equipment., • Ability to physically stand, walk, and climb stairs on a consistent basis., • A candidate must have the physical and mental capacity to effectively perform all essential functions described., • Vision abilities include close vision, distance vision, and the ability to adjust focus to effectively use mobile devices, and electronic devices such as tablets, iPads, and computer screens., • This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing. Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive compensation, • Comprehensive health, dental, and vision insurance plans, • Employee Assistance Program- including counseling, wellness programs, and financial support services., • Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars., • Generous Paid Time Off Plan, • Paid Holidays and Personal Holiday Time, • 401(k) retirement savings plan eligibility on your start date with employer match, • Employer-paid disability insurance coverage, • Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts., • Safe and paid parking on-site, • Training and career growth opportunities, • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job Description Summary: Sevan Multi-Site Solutions is seeking experienced Traveling Superintendents to lead field operations on commercial construction projects across the United States. This role oversees jobsite safety, subcontractor coordination, scheduling, and project execution from groundbreaking through closeout. Travel: 90–100% nationwide travel required. Project Types: Retail, restaurant (QSR), grocery, fuel/convenience store, and federal construction projects including ground-up builds, remodels, and structural concrete work. Essential Duties and Responsibilities: Lead Field Operations • Oversee all onsite construction activities and field operations, • Direct subcontractors, vendors, and field crews to maintain productivity and progress, • Develop and manage short-term look-ahead schedules aligned with the master project schedule, • Coordinate material deliveries, equipment, and labor to maintain workflow, • Enforce company safety policies and OSHA compliance, • Conduct daily safety meetings, site inspections, and job hazard analysis, • Ensure work is performed according to plans, specifications, and quality standards, • Perform regular jobsite walkthroughs and inspections, • Manage subcontractor performance, scope execution, and schedule adherence, • Coordinate trades to prevent conflicts and maintain project flow, • Maintain daily reports including manpower, progress, weather, and safety updates, • Communicate field updates and issues to the Project Manager, • Manage punch list completion and final inspections, • Coordinate site demobilization and project turnover, • High school diploma or equivalent required; Bachelor’s degree in Construction Management or related field preferred, • 7+ years of construction experience, including 3+ years as a Superintendent for a General Contractor, • Experience managing commercial construction projects, • Strong knowledge of construction methods, scheduling, and subcontractor coordination, • Experience with Procore, Microsoft Office, and construction scheduling software (MS Project or Primavera P6 preferred), • Excellent leadership, communication, and problem-solving skills, • OSHA 30 certification (or ability to obtain), • First Aid / CPR certification (or ability to obtain) Sevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. We work with leading brands like McDonald’s, Starbucks, Sprouts, and BP, to name a few. At Sevan, we provide the talent, technology, and trusted expertise needed to consistently deliver excellence in multi-site construction. Sevan is nationally recognized for workplace culture, industry leadership, and safety. Recent honors include 12 consecutive years as a Great Place to Work®, placement on ENR's national Program and Construction Management rankings, recognition as one of America's Safest Companies for 2025, and the 2025 Platinum HIRE Vets Medallion Award. Why Join Sevan? At Sevan, we believe in creating a supportive and dynamic environment where your contributions truly matter. Here’s what you can expect as part of our team: • Live Our Values: Join a company that values integrity, respect, teamwork, excellence, and charity. These principles are at the heart of everything we do., • Champion Key Initiatives: Play a vital role in driving Sevan-wide initiatives like Safety and Sustainability, ensuring positive impacts for our people and the planet., • Inspire and Lead: Help us bring our vision to life by embracing our commitment to Service, Talent, and Choices—you’ll have a voice in shaping the future., • Set the Standard: Be a role model for professional behavior, fostering a workplace culture that motivates and inspires others., • Grow With Us: Take charge of your personal and professional growth through hands-on experience, engaging training programs, and opportunities to mentor interns and co-ops. The anticipated compensation range for the position is $90,000 to $120,000, is based on a full-time schedule, market and business conditions, and is commensurate on individual education, qualifications, and experience. Benefits include medical, dental, vision, life, and disability insurances, flexible paid time off, paid holidays, sick time, and a matching 401K plan. Work Conditions & Travel: This is an on-site role at the location of the project(s) and requires 90-100% travel nationwide. Multi-shift work may be required to accomplish work in active retail locations to meet aggressive schedules. Sevan Multi-Site Solutions, Inc. is proud to be an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

Job Description:\n\nJob Title: Program Manager, Education and Outreach Department: Education and Outreach Reports to: Vice President, Education and Outreach Status: Full-Time, Exempt Base Annual Salary: $60,000 - $65,000 Summary of Duties and Responsibilities The Program Manager, Education and Outreach provides day-to-day leadership, operational oversight, and facilitation of designated education and outreach programs, ensuring effective planning, implementation, delivery and continuous improvement. This role works collaboratively with Education team members and cross-functional partners to advance the organization’s educational mission. Serving as a thought leader within the Education department, the Program Manager applies current best practices in arts education to inform program design, assess effectiveness, and recommend meaningful enhancements grounded in field insights, community needs, and participant feedback. This position balances operational responsibility with hands-on execution, ensuring consistency, quality, and alignment with organizational goals. The Program Manager fosters strong internal collaboration, supports team development, and contributes to a culture of creativity, accountability, and continuous learning while expanding the reach and impact of education and outreach efforts. Essential Duties and ResponsibilitiesCoordinate, implement, and facilitate assigned education and outreach programs, including Disney Musicals in Schools, Parts for the Arts, Nevada High School Musical Theater Awards, Broadway Bridges, and Master Classes, ensuring high-quality execution and consistent program delivery.Manage day-to-day program operations, timelines, logistics, and participant coordination to support successful implementation and positive program outcomes.Lead the development and delivery of professional learning opportunities for teaching artists and educators within designated program areas, including designing, curating, and facilitating workshops and training sessions as needed.Actively support the recruitment and onboarding of teaching artists from diverse backgrounds and artistic disciplines by participating in local events, informational meetings, and outreach efforts, as appropriate.Proactively develop, present, and advance new program ideas and enhancements, incorporating best practices in arts education while ensuring alignment with organizational mission, values, and priorities.Provide program-level leadership and guidance to collaborators with team members, including coordinating shared responsibilities, supporting professional development, and modeling best practices in program delivery.Apply current best practices in arts education to assess program effectiveness and recommend program enhancements that align with organizational mission, values, and priorities.Collaborate closely with Education team members and partner departments across the organization to support integrated programming, shared goals, and effective communication.Supervise, lead, mentor and develop the Assistant Program Manager, fostering a culture of accountability, collaboration, professional growth, and continuous improvement.Perform other duties as assigned that are consistent with the scope and responsibilities of the position. Required Education and ExperienceBachelor’s degree preferred; coursework or a degree in a performing arts discipline, arts administration, education, or a related field is a plus.Five (5) or more years of progressively responsible experience in arts education, arts administration, or a related field, with demonstrated success managing multiple education and/or outreach programs concurrently.Minimum of two (2) years of supervisory experience, including responsibility for mentoring, coaching, performance management, and team development.Proven experience designing, implementing, leading, and evaluating education and outreach programs, with a strong track record of delivering high-quality, mission-aligned outcomes.Demonstrated ability to develop and advance innovative program ideas while maintaining alignment with organizational mission, values, and priorities.Extensive understanding of the performing arts and their role in education, with an appreciation for a wide range of artistic disciplines and learning contexts.Demonstrated ability to lead education and outreach initiatives that serve diverse communities with cultural awareness, respect, and intention, resulting in trusted relationships and measurable impact.Knowledge of the regional education landscape and factors that influence teaching, learning outcomes, and community engagement. Required Skills & Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have:Excellent written and verbal communication skills, with the ability to clearly articulate information, facilitate discussions, and present ideas effectively to internal teams, educators, teaching artists, partners, and community stakeholders.Exceptional organizational, time-management, and prioritization skills, with demonstrated ability to manage multiple programs, timelines, and deliverables simultaneously in a fast-paced, program-driven environment.High attention to detail and accuracy, with the ability to manage program documentation, track deliverables, maintain records, and ensure follow-through on logistics and reporting requirements.Outstanding interpersonal and relationship-building skills, with the ability to engage professionally and respectfully with individuals representing diverse backgrounds, perspectives, communication styles, and behaviors.Demonstrated experience leading, mentoring, and developing team members, with the ability to set clear expectations, foster professional growth, promote accountability, and cultivate collaborative working relationship. Sound judgment and decision-making skills, including the ability to assess programmatic needs, navigate challenges, identify solutions, and escalate issues appropriately while maintaining accountability.Proactive, solution-oriented mindset with the ability to anticipate needs, identify opportunities for program improvement, and contribute constructively to innovation and continuous improvement efforts.Ability to work independently and collaboratively, exercising discretion and initiative while remaining accountable to established goals, timelines, and organizational expectations.Analytical and evaluative skills, including the ability to review, interpret, and summarize program-related data, feedback, and outcomes to support assessment and improvement efforts.Demonstrated commitment to confidentiality, professionalism, and ethical conduct, with the ability to handle sensitive information with discretion and integrity. Computer SkillsAdvanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.Working knowledge of Google Workspace applications (Docs, Sheets, Drive, Calendar, and email) for collaboration, file management, and cross-functional communication.Experience using, or the ability to quickly learn ticketing, CRM, fundraising, or program management databases systems. Other Skills and AbilitiesAvailability to work evenings, weekends as required to support education programs, events, performances, and community engagement activities.Demonstrated ability to build, sustain, and steward professional relationships with individuals from diverse cultural backgrounds, identities, and lived experiences, fostering trust, inclusion, and collaboration.Flexibility and initiative to assume varying levels of responsibility and navigate evolving program needs, while working collaboratively and effectively with colleagues across teams and departments.Commitment to contributing to a respectful, dependable, and professional work environment that reflects the organization’s values and service standards.Ability to maintain a professional appearance and conduct at all times in accordance with organizational policies, standards, and expectations when representing the organization internally and externally. Physical Job Requirements The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.This position is primarily office-based and performed indoors, requiring extended periods of sitting, with regular standing, walking, and movement throughout the workplace to support meetings, programs, and events.Ability to stand, walk, and navigate stairs as needed to support education programs, meetings, events, and departmental operations.Ability to occasionally bend, reach, twist, stoop, crouch, kneel, and maintain balance while performing job-related tasks in various work environments.Ability to occasionally lift, carry, push, or pull materials weighing up to 40 pounds, such as supplies, materials, or equipment related to programs or events.Ability to operate a computer and standard office equipment, including a keyboard, mouse, telephone, and other devices requiring fine motor skills and finger dexterity.Vision abilities sufficient to perform job duties, including close vision, distance vision, and the ability to adjust focus when working with computers, mobile devices, printed materials, and electronic screens.Ability to work in both brightly lit and dimly lit environments, including performance spaces, rehearsal areas, classrooms, and audience ingress/egress areas, as required.Ability to tolerate moderate to loud noise levels, including amplified sound, performances, rehearsals, sound checks, and audience activity.Ability to work in areas located at varying heights, including balconies or elevated seating areas, as required to support education programs or events.While the majority of work is performed indoors, the position may occasionally require work outdoors or in non-climate-controlled environments, with the ability to tolerate varying temperatures and weather conditions during certain programs or events. Certificates, Licenses, Registrations Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. The base annual salary range for this full-time and exempt position is $60,000 - $65,000 plus benefits, including insurance plans as applicable. Our salary ranges are determined by role, level, and scope of responsibilities. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by key factors such as work experience, job-related skills, and relevant education and training. With a career at The Smith Center for the Performing Arts, you really benefit! We offer:Creative and collaborative work cultureCompetitive compensationComprehensive health, dental, and vision insurance plans Employee Assistance Program- including counseling, wellness programs, and financial support services.Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars.Generous Paid Time Off PlanPaid Holidays and Personal Holiday Time 401(k) retirement savings plan eligibility on your start date with employer matchEmployer-paid disability insurance coverageSupplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts.Safe and paid parking on-siteTraining and career growth opportunitiesExclusive early access, employee discounts, and complimentary tickets to world-class performances and events.Discounts on Starbucks products and merchandise Limitations and Acknowledgment The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talent are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job DescriptionAbout SVM Coffee, LLC SVM Coffee, LLC is a Starbucks licensee developing new locations in Texas and Nevada. We are a growing small business looking for great people to join our team. We are engaging, rewarding and looking for you to be part of our family! Shift Leader - Summary Job Description Join us and inspire with every cup! Our Shift Leaders bring the Starbucks experience to life by managing each shift and working alongside a team of baristas to deliver quality customer service and expertly-crafted products. Shift Leader - Full Job Description Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks shift leader, you’ll be a role model of the store operations standards that define our Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. You’d make a great shift supervisor if you: * Take initiative and act as a role model to others * Enjoy working as a team and motivating others * Understand how to create a great customer service experience * Have a focus on quality and take pride in your work * Are confident in leading, deploying, and guiding others * Are open to learning new things (especially the latest beverage recipe!) * Are experienced with responsibilities like cash-handling and store safety * Can keep cool and calm in a fast-paced, energetic work environment * Have excellent communications skills Summary of Experience * Customer service experience in a retail or restaurant environment - 1 year Basic Qualifications * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations * Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers * Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees Knowledge, Skills and Abilities * Ability to direct the work of others * Ability to learn quickly * Effective oral communication skills * Knowledge of the retail environment * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. We are committed to offering reasonable accommodations to job applicants with disabilities. We use eVerify to confirm U.S. Employment eligibility.