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GENERAL SUMMARY: This position is an exciting opportunity to join a mission-driven organization dedicated to supporting local children and families facing childhood cancer and blood disorders. The Development Assistant plays a critical role in advancing the organization’s fundraising, marketing, and operational efforts. This individual will work closely with the Executive Director to support donor engagement, manage key systems and data, assist with events and help bring the mission to life through meaningful communication and community partnerships. This position requires strong organizational skills, attention to detail and the ability to handle sensitive and confidential information with care. ESSENTIAL JOB FUNCTIONS: • Support the Executive Director in all functions, • Coordinate and schedule travel, meetings and appointments for the Executive Director, • Prepare agendas, track action items and distribute materials in support of the Executive Director, • Maintain organized digital and physical filing systems, office supplies and equipment with the ability to retrieve information as requested, • Record numerical and financial data to produce financial records, including receipts, accounts payables and payroll-related data, reconciling and reporting differences or issues found in financial records, • Respond to inquiries and provide general administrative support, • Assist in creating promotional materials (flyers, graphics, email content) aligned with organizational branding, • Assist in maintaining the organization’s website to ensure a dynamic and engaging presence, • Assist with email platform, maintaining data health and coordinating content, • Support social media strategy, including content creation, posting and audience engagement, • Coordinate messaging and marketing efforts with external partners, • Support planning, marketing and execution of events, • Support Mission Partnerships by performing duties surrounding relationships: coordinate meetings, facilitate flow of documentation (logos, paperwork, payment, etc.), • Act as organizational “super user” of multiple data systems, maintaining data health, managing flow and generating reports as needed, participating in ongoing platform training to optimize system usage, • Serve as primary support for donor database management, including gift entry, acknowledgment, reporting and data integrity, • Process and reconcile donations from multiple streams and platforms (e.g., Benevity, PayPal), ensuring timely deposits, accurate records and timely acknowledgement, • Assist with donor stewardship efforts, including correspondence and recognition, • Assist in grant preparation by compiling data and supporting materials, • Manage Comfort Kit Program, including inventory, purchasing and coordination with volunteers and hospital partners, • Answer and forward incoming calls and emails. Welcome and direct visitors when necessary., • Performs other duties as assigned. Required Skills & Abilities: • Excellent written and verbal communication skills, • Excellent organizational skills and attention to detail, • Strong interpersonal and customer service skills, • High level of organization and attention to detail, • Ability to manage multiple priorities and work independently, • Proficiency in Microsoft Office and Canva (or similar design tools), • Proficiency in database management and data entry Qualifications: • High school diploma or equivalent required; Associate degree with office administration, business administration or accounting coursework preferred., • Experience in nonprofit development, fundraising or administrative support preferred Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at a time. Employer’s Disclaimer: • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor., • The organization reserves the right to add or to revise an employee’s job duties at any time at its sole discretion. Please feel free to reach out to Paige's Childhood Cancer Fund at with questions. Benefits: • Paid time off Schedule: • Evenings as needed, • Monday to Friday, • Weekends as needed Experience: • Canva: 1 year (Required), • Database management: 1 year (Required), • Organizational skills: 1 year (Required) Ability to Commute: • Syracuse, NY 13202 (Preferred) Ability to Relocate: • Syracuse, NY 13202: Relocate before starting work (Required) Work Location: Hybrid remote in Syracuse, NY 13202

Full-Time 910 Erie Boulevard East, Syracuse, New York DaVita is seeking a Registered Nurse who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be? DaVita is on a quest to Build the Greatest Health Care Community the World Has Ever Seen. DaVita - which is Italian for "giving life" - is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice. Some details about this position: • No Dialysis experience is required., • Training may take place in a facility or a training clinic other than your assigned home clinic, • Potential to float to various clinics during and after your training, • You must have a flexible schedule and be able to work mornings, evenings, weekends, and holiday What you can expect: • Build meaningful and long term relationships with patients and their family in an intimate outpatient setting., • Be a part of a team that supports and relies on each other in a positive environment. Staff RNs are a central part of a small interdisciplinary team of clinicians., • Deliver care to patients who are often dealing with multiple co-morbidities which require unique treatment plans and the ability to leverage a broad range of nursing skills and knowledge., • Oversee a group of patients with the support of PCTs to conduct patient observations, measuring stats and machine set up., • You will work with your head, heart and hands each day in a fast paced environment. What We'll Provide: DaVita Rewards package connects teammates to what matters most including: • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out, • Support for you and your family: family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave, pet insurance, and more Paid training Requirements: • Current Registered Nurse (RN) license in the state of practice;, • Associates Degree in Nursing (A.D.N) from accredited school of nursing required; Bachelor of Science in Nursing (B.S.N); three-year diploma from accredited diploma program may be substituted for nursing degree You might also have experience in the following that can be helpful but not required: o Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), or Medical Surgical (Med Surg) experience o Certified Nephrology Nurse (CNN) or Certified Dialysis Nurse (CDN) • DaVita requires teammates to comply with Federal and State requirements related to vaccination against Covid-19. This includes being up to date with vaccinations or having a qualified exemption. For our teammates who work to support in-patient treatments in hospital or healthcare systems, there may be additional booster requirements prior to providing patient care services. At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal setting and quality improvement initiatives. Ready to make a difference in the lives of patients? Take the first step and apply now. At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Salary/ Wage Range: Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ___ DaVita Teammates Work Together to Make a Difference for our Patients, Each Other and Our World. This is underscored by our deep rooted commitment to our ESG (Environmental, Social and Governance) practices. For more than 16 years, our Trilogy of Care-Caring for Our Patients, Caring for Each Other and Caring for Our World-has been at the heart of everything we do. Our key ESG issues and five focus areas are Patient Care, Teammate Engagement, Environmental Stewardship, Healthy Communities, and Leading with Integrity and Accountability. The health and safety of our teammates and patients is our top priority as we continue to navigate the impact of COVID-19 together. We have focused on access to vaccines, infection control practices and education to ensure the safety of our teammates and patients.

Employment Type: Full time Shift: Day Shift Description: This position will serve to support our affiliation with Roswell Park Cancer Care. Located at the Main Hospital Campus on 1-1 Monday - Friday 7:30am-4pm Oncology/Chemo experience preferred.Plans and provides nursing interventions for individuals with cancer and cancer related health care problems; treats human responses to actual or potential health problems through such services as patient care, health teaching, and health counseling; executes medical regimens prescribed by a physician or other licensed health care provider authorized by the state of New York. Position Highlights: • Shared Governance: Open door guiding principle gives all our nurses a voice., • Professional Relationships: Strong rapport with the care team of medical assistants, secretaries, LPN, and physician group., • Advancement: Strong orientation program., • Administer chemotherapy agents, pre-medications and non-oncology infusions, • Assess lab results and vital signs, • Obtain vascular access via Peripheral IV, A-port or PICC line, • Patient education on discharge/post treatment, • Tumor and registry entry, • Patient tracking for oral chemo and Mediport maintenance, • Monitor and evaluate patients throughout infusion, • Complete treatment plans, • Phone triage, • Adheres to all the regulatory requirements and professional standards such as ONS as applicable to the specific area of nursing practice, • Performs nursing assessment that includes the holistic needs of each patient with consideration of his/her physiological, psychological, social, ethnic, cultural, educational and spiritual strengths and needs. Includes the patient and family and/or support system in the planning and delivery of care, • Ensures that patient safety is a priority goal in the delivery of healthcare, • Provides direct patient care activities with other professional disciplines to ensure that the plan of nursing intervention is consistent with and integrated with the total treatment plan, • Administers medications, IV fluids in a safe and efficient manner following established policies and procedures, • Demonstrates knowledge of and indications for dosage, route, action, side effects, contraindications, and adverse reactions of medication, • Provides health education/teaching for patients and their designated significant others, • Confers with nursing staff and other members of the healthcare team regarding condition of patients and/or any unusual events or problems to ensure continuity of care, • Protects patient's privacy, confidentiality, and their rights as health care consumers., • Demonstrates an understanding of and is compliant with HIPAA regulations. Is able to define own level of access for minimum necessary requirements., • Complies with and is knowledgeable of Institute and department policies/procedures and standards of care, • Completes and maintains certification for the Chemotherapy/Biotherapy Course, • Acquires and/or maintains the necessary education and skills required to address competencies, • Attends/completes required mandatory in-services on an annual basis, • Attends education programs offered which have relevance to the special needs of assigned patient population, new products, equipment, policies/procedures, and clinical care, • Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops, • Graduation from an accredited school of nursing and current licensure in the State of New York., • OCN Certification preferred, • Maintains current BLS/CPR certification. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type: Full time Shift: 12 Hour Day Shift Description: SELF SCHEDULING OPTION: 8, 10 and 12 hour shifts Currently offering up to $10,000 in recruitment bonuses for qualified RNs. We are devoted to flexible scheduling and work hard to balance and meet the needs of the unit and staff. Come check us out!!! Work with our nationally recognized, elite team who are ranked top 10% in the nation for Cardiac Surgery Programs. Healthgrades recipient for Cardiac Surgery Excellence, Five-Star recipient for Valve Surgery and one of America's 50 best hospitals for Cardiac Surgery right here in Syracuse!St. Joseph's Health (SJH) is a leader in cardiac care. A pioneer in prevention, detection and the treatment of heart disease, *St. Joseph's performs more than 1000 open heart procedures per year. *Expanded investments in this area include robotic and minimally invasive valve and coronary-artery bypass surgeries. St. Joseph's is the only hospital in Central New York to provide transcatheter aortic valve replacement for higher-risk patients with aortic stenosis! Two of our surgeons are also certified robotic cardiac surgery proctors (trainers) and have trained many surgeons and programs through the northeast in robotic techniques, including the Cleveland Clinic. Come learn with us and be a part of the best team in CNY! Position Highlights: • Shared Governance: Unit practice counsel and open-door guiding principle gives all our nurses a voice., • Advancement: Strong orientation program, ACLS, Critical care and emergency room training and generous tuition allowance., • Monitor and assist with procedures, deliver care modalities including care of critically ill patients while in the OR suite., • Nursing staff supports patient care in all phases including pre induction, perioperative, intraoperative and post anesthesia., • Ensures quality nursing care is rendered to all patients in accordance with the New York Nurse Practice Act, National Standards of Practice, and Nursing and Clinical Service standards of care and practice, American Society of Perianesthesia Nurses (ASPAN) and the American Society of Anesthesiologists (ASA)., • Greater than one year of operating room or procedural nursing experience required., • Graduation from an accredited school of nursing and current licensure, or eligibility for licensure, in the State of New York., • Maintains current BLS/CPR certification., • Clinical ladder advancement with experience, staff engagement, and national certification. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type: Full time Shift: Rotating Shift Description: Now is the time to join our exceptional & resilient team known for quality care and excellent outcomes. We are offering 10,000.00 bonus for experienced RN's who join us. This unit is part of our new and advanced Virtual Connected Care™ Together Team nursing model that integrates experienced telemedicine RN 's into care assignments, thus helping with the workload. We offer a strong orientation program and opportunities for continued education and growth. Schedules include 8-hour Evening, 8-hour Night (or Rotate 8 E/N), 12D/12N Rotation, 12-hour Night and Baylor positions (higher base pay rate). This team is dedicated to patient care and each other. If your passion is nursing, you'll love working with us!Unit D5 is a cardiovascular step-down unit caring for patients admitted for interventional cardiac procedures, medical cardiology, vascular surgery and the designated stroke unit. We serve patients with a variety of acute medical, cardiac, vascular and respiratory conditions. We monitor class I telemetry and manage cardiac drips. Specialized training includes CORE EKG classes and stroke certification. St. Joseph's Health is an American Heart Association Cardiovascular Center of Excellence and was named Best Regional Hospital for 2019-2020 by U.S. News, Becker's named St. Joseph's Health in the Top 100 Hospitals in the U.S. for Heart Surgery and recognized as one of the 2020 Top 50 Cardiovascular Hospitals by IBM Watson Health. Organization Highlights: • *Our Trinity Health Culture: *Our staff know, understand, incorporate & demonstrate our Trinity Health Mission, Values, Vision, through their actions, behaviors, practices & decisions., • Leadership & *Shared Governance: We believe in empowering our team members through open communication. We offer weekly Standout Check-Ins – ensuring leaders are accessible and engaged. Unit Practice Councils – encouraging collaboration and shared decision-making. Open-Door Guiding Principle – fostering transparency and inclusivity. *Every employee has a voice, and we are committed to creating a supportive environment where leadership is accessible, and teamwork thrives., • Well-Being: Professional & healthy atmosphere. Our staff are supported by a variety of resources for physical and mental health including an onsite 24 hr. fitness center free of charge., • *Professional Development: *Strong education program, generous tuition allowance and clinical ladder incentives. We encourage job share opportunities to enhance satisfaction and growth., • Work/Life: Negotiate a shift and schedule that works for you and allows options to balance work/life/school calendars., • Responsible for collaboration, communication & facilitation of optimal provision of care with assistance of computerized &/or digital platform that supports the daily management of care., • Responsible for the assessment, planning, implementation, coordination, monitoring & evaluation of the patient's plan of care from admission to discharge., • Utilize clinical knowledge, critical thinking skills & the principles of case management & adult education to coordinate, implement & support the plan of care., • Ensure a seamless, effective, efficient transition of care across the continuum., • Monitor quality metrics specific to the department & ensure complete & accurate documentation in the patient record., • Graduation from an accredited school of nursing and current licensure in the State of New York with at least 1 year of experience., • Baccalaureate Degree in the Science of Nursing (BSN) degree from an accredited school of nursing preferred, according to NYS requirements., • BSN required for level 4 RN hires, • *GN's or RN's with < 1-year experience should apply to the Graduate Nurse Residency positions., • Specialty credentialing & educational degree according to clinical nursing practice specialty area preferred., • Maintains all licensures and certifications according to NYS regulations and specialty area requirements., • Clinical ladder advancement with experience, staff engagement, and national certification., • Occasional exposure to conditions which may be considered particularly disagreeable to sight, touch, sound, smell & tastes; May encounter fumes, orders, dusts, mists & gases, along with biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.); Occasionally subject to noise, infectious waste, diseases & conditions. Pay Range: $38.75-$54.85 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of others and ourselves; Integrity in being faithful to who we say we are. Monitor and assist

Employment Type: Full time Shift: Rotating Shift Description: At *St. Joseph's Health *the *Surgical Services Department *records more than 11,000 surgeries annually in our state-of-art operating rooms providing a full range of surgical services, offering care for ambulatory, elective, and critically ill patients. The *Registered Nurse *is responsible for monitoring patients as they recover from anesthesia, ensuring their safety, comfort, and stabilization before discharge or transfer to an inpatient unit. What you will do: • Provide immediate post-anesthesia care, monitoring patients' vital signs, airway, and level of consciousness. Assess for and manage pain, nausea, and other post-operative symptoms., • Recognize and respond to anesthesia-related complications and emergencies., • Educate patients and families on post-operative care, discharge instructions, and recovery expectations., • Education: Graduate of an accredited college or university affiliated nursing program. BSN graduate preferred., • Licensure: Current Licensure as a Registered Nurse RN in New York., • Certification: BLS/CPR. CPAN or CCN certification a plus St. Joseph's Health is a regional non-profit health care system based in Syracuse, NY. St. Joseph's has been an innovative leader in health care since our founding in 1869 as the first public hospital in the city of Syracuse. Offering primary, specialty, and home care, a hospital, and collaboration with community partners, St. Joseph's Health advances the well-being of the communities we serve through an expanding range of services to ensure our patients achieve optimum long-term health. We are part of [Trinity Health]( the nation's second-largest Catholic Health System. St. Joseph's Health Hospital has been, and remains, the backbone of our integrated system, delivering [award-winning care]( and providing enhanced value to our primary, specialized, and partner care facilities throughout the region. We are a US News "Best Regional Hospital", a designated stroke center, and recipient of several Healthgrades Top 50, Top 100, 5-Star, and Excellence Awards. The above statements are intended to describe the general nature & level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Mission Statement: We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: To be world-renowned for passionate patient care and outstanding clinical outcomes. Core Values: In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are. Pay Range: $38.75 - $54.85 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

We are passionate healers dedicated to honoring the Sacred in our sisters and brothers.To be world-renowned for passionate patient care and outstanding clinical outcomes.In the spirit of good Stewardship, we heal by practicing: Compassion through our kindness, concern and genuine caring, Reverence i

We are passionate healers dedicated to honoring the Sacred in our sisters and brothers.To be world-renowned for passionate patient care and outstanding clinical outcomes.In the spirit of good Stewardship, we heal by practicing: Compassion through our kindness, concern and genuine caring, Reverence i

Senior VP of Patient Care Services & CNO Executive Level | Full-time, On-site Salary: $300K - $340K/yr Mount Sinai South Nassau, Oceanside, NY. Situated on the sunny south shore of western Long Island, minutes from Jones Beach and thirty minutes from NYC, is an exceptional Magnet® designated hospital focused on quality and excellence . . . Mount Sinai South Nassau. Named a Best Regional Hospital, by U.S. News & World Report, Mount Sinai South Nassau is one of the region’s largest award-winning hospitals, with 455 beds, more than 1100 physicians and 4,000 employees. Lead With Purpose. Innovate With Impact. At Mount Sinai South Nassau, nursing isn't a department — it's the heartbeat of everything we do. We're searching for a visionary Chief Nursing Officer who has equal parts strategist, advocate, and champion for the nurses and patients who make this place extraordinary. This is a rare opportunity to step into a senior executive seat at a Magnet-designated hospital within one of the nation's leading health systems — and leave a lasting imprint on how great nursing care gets delivered. You'll set the vision and the tone for nursing practice across the entire hospital as well as: • Lead and sustain Magnet designation, upholding ANCC standards across all nursing settings., • Partner with medical, executive, and governing leaders on strategy, quality, and patient safety., • Drive EMR optimization with EPIC to reduce documentation burden and improve clinical workflows., • Champion a culture of LEAN-driven performance improvement and evidence-based practice., • Oversee nursing standards, staffing, resource allocation, and financial stewardship., • A licensed RN in NYS with a Master's degree in Nursing (Doctorate a plus), • A seasoned leader with at least 8 years in director-level or above nursing leadership, at least 10 years of nursing experience, • Thrives in complex, academic medical environments and brings out the best in teams, • Can lead the strategic optimization EPIC EMR —excited about what it can do when maximized to its full potential to improve patient care efficiency, reduce nursing documentation time, improve nursing experience and ensure compliance., • Experience with the collective bargaining process and agreements, handling of grievances, and maintaining collaborative labor-management relations., • ANCC certified in Nursing Administration, Advanced (preferred), • Culturally humble, collaborative, and energized by working across disciplines. Apply today and take the next step in a career that's already making a difference. Great benefits including medical, dental, and life insurance, generous tuition reimbursement, 403b, vacation and sick days, and much more! Mount Sinai South Nassau is an equal opportunity employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status. An EOE M/F/D/V.

We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.To be world-renowned for passionate patient care and outstanding clinical outcomes.In the spirit of good Stewardship, we heal by practicin

We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.To be world-renowned for passionate patient care and outstanding clinical outcomes.In the spirit of good Stewardship, we heal by practicin

We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.To be world-renowned for passionate patient care and outstanding clinical outcomes.In the spirit of good Stewardship, we heal by practicin

Job Description The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a Hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provide consultative customer services for one or more new or established accounts, • Introduce new services independently or with assistance as needed, • Handle local or regional accounts, • Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m., • Revenue growth with existing accounts, • Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management, • Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information; must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges, • Client Retention - Maintain continuous communication with customers to ensure that all service expectations are identified and maintained; communicate and engage senior management in account status, challenges and goals; every national account and large account will have an RVP (Regional Vice President) as a senior operations representative assigned to the account, • Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns after they become issues; maintain an open items matrix to document all issues and resolution, • Facilitate and coordinate internal customer set-up and external implementation, • Coordinate and attend customer meetings; ensure CorVel participants are engaged, • Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer, • Develop/maintain account service instructions/communicate to service staff and post on the Intranet, • Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate, • Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales, • Regular attendance on the Monthly Account Manager Call, • Provide monthly account updates and document all new service opportunities in Salesforce.com, • Additional duties as assigned KNOWLEDGE & SKILLS: • Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach, • Knowledge of CorVel's services and completion of all CorVel Product Training Modules, • Business acumen, coupled with enthusiasm and decorum, • Excellent communication/presentation skills and ability to build relationships, • Strong interpersonal skills and commitment to customer service, • Able to work collaboratively and independently, • Highly developed organizational abilities as well as analytical and time management skills, • Must be proficient in Microsoft Office applications and CRM software (Salesforce) EDUCATION & EXPERIENCE: • Bachelor's degree, national certification or equivalent in business or sales and marketing, • Demonstrated experience in account management, • Training within the insurance industry, managed care or related field preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $81,617 - $135,877 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Hybrid

Job Description The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provide consultative customer services for one or more new or established accounts, • Introduce new services independently or with assistance as needed, • Handle local or regional accounts, • Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m., • Revenue growth with existing accounts, • Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management, • Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information; must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges, • Client Retention - Maintain continuous communication with customers to ensure that all service expectations are identified and maintained; communicate and engage senior management in account status, challenges and goals; every national account and large account will have an RVP (Regional Vice President) as a senior operations representative assigned to the account, • Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns after they become issues; maintain an open items matrix to document all issues and resolution, • Facilitate and coordinate internal customer set-up and external implementation, • Coordinate and attend customer meetings; ensure CorVel participants are engaged, • Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer, • Develop/maintain account service instructions/communicate to service staff and post on the Intranet, • Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate, • Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales, • Regular attendance on the Monthly Account Manager Call, • Provide monthly account updates and document all new service opportunities in Salesforce.com, • Additional duties as assigned KNOWLEDGE & SKILLS: • Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach, • Knowledge of CorVel's services and completion of all CorVel Product Training Modules, • Business acumen, coupled with enthusiasm and decorum, • Excellent communication/presentation skills and ability to build relationships, • Strong interpersonal skills and commitment to customer service, • Able to work collaboratively and independently, • Highly developed organizational abilities as well as analytical and time management skills, • Must be proficient in Microsoft Office applications and CRM software (Salesforce) EDUCATION & EXPERIENCE: • Bachelor's degree, national certification or equivalent in business or sales and marketing, • Demonstrated experience in account management, • Training within the insurance industry, managed care or related field preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $70,276 - $116,942 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description OPERATIONS MANAGER – SYSTEMS, WORKFLOWS & AI ENABLEMENT The Owner/Principal Attorney is a visionary, strategist, and innovator. Growth is now constrained by operational bandwidth, workflow consistency, and the absence of a single person fully owning execution across all practice areas. Why This Role Matters The Operations Manager exists to bring structure, follow-through, and operational discipline to the firm—turning vision into systems, and systems into results. This role is for someone who takes pride in doing things the right way—and isn’t satisfied until they are done right. At Safe Harbor Wills & Trusts, growth means building systems that allow good people to do excellent work consistently, without cutting corners. As Operations Manager, your work will directly shape how the firm operates, how it scales, and how clients are served over the long term. You’ll partner closely with an owner who values structure, respects operational leadership, and gives you the authority to implement systems that last. If you’re motivated by clarity, accountability, and the satisfaction of building something durable and well-run, this role offers the opportunity to make a meaningful, lasting impact. CORE MISSION • Turn vision into systems., • Turn systems into habits., • Turn habits into measurable time savings, consistent outcomes, and predictable growth. Compensation - COMPENSATION & GROWTH $67,500 – $75,000 base salary, DOE Bonus eligibility tied to firm growth and improved margins, 401(k) with employer matching, Life insurance, Paid vacation after ninety (90) days, clear path to Director of Operations as the firm grows Compensation: $67,500 – $75,000 base salary DOE - Bonus eligibility Responsibilities: SCOPE OF RESPONSIBILITY This is a firm-wide role covering all practice areas, including: • Estate Planning, • Medicaid Planning, • Probate & Trust Administration, • Special Needs Planning, • Client C.A.R.E. program (Client Maintenance & Continuity Program) ABOUT THE C.A.R.E. PROGRAM Safe Harbor’s C.A.R.E. program is the firm’s ongoing client service and maintenance program, designed to provide structured follow-up, updates, and long-term support after initial legal planning is completed. The C.A.R.E. program supports consistent client engagement, document upkeep, funding alignment, and referral continuity across all practice areas. From an operations standpoint, the C.A.R.E. program functions as a recurring, system-driven component of the client lifecycle, requiring disciplined workflows, tracking, automation, and accountability to operate effectively at scale. The Operations Manager does not sell the C.A.R.E. program directly, but is responsible for ensuring it runs consistently, securely, and predictably as part of the firm’s overall service model, enhancing client satisfaction, renewal rates, and referral rates. PRIMARY RESPONSIBILITIES Customer Journey & Workflow Ownership • Own and maintain a unified Customer Journey Map (current and future state)., • Ensure workflows align with a consistent client experience across all practice areas., • Eliminate ambiguity, rework, and handoff failures., • Build, document, and enforce Standard Operating Procedures (SOPs)., • Maintain role clarity and accountability across teams., • Implement and monitor KPIs tied to file velocity, error rates, C.A.R.E. program metrics, and documented time saved., • Design and deploy AI-assisted operational tools (e.g., call summaries, workflow reviews, C.A.R.E. follow-ups, internal training)., • Automate workflows within Clio, DecisionVault, ElderDocs, and related systems., • Design, implement, and maintain reliable workflow automations that connect the firm’s core systems., • Integrate practice management, intake, drafting, communication, and AI tools., • Use automation platforms such as Zapier, Make (Integromat), Microsoft Power Automate, or comparable tools., • Build automations with appropriate error handling, access controls, documentation, and change management., • Draft, implement, and enforce firm-wide AI use policies., • Approve, modify, or shut down AI tools as necessary., • Ensure technology supports workflows—not the other way around., • Standardize file structures, task triggers, and system usage., • Prevent shadow systems and inconsistent practices., • Support leadership development only after workflows, systems, and KPIs are stable., • Act as an operational buffer between the Owner and the team., • Translate strategy into executable plans., • Reduce reliance on any single individual through documentation, systems, and cross-training. AUTHORITY The Operations Manager has the authority to enforce workflows, SOPs, automation standards, and AI policies. Hiring and firing authority is advisory; final personnel decisions rest with the Owner. LOCATION & TRAVEL • Regular in-office presence required at the Syracuse/Camillus office., • Occasional travel to the Watertown office., • Quarterly out-of-area travel for training with the Owner., • Out-of-area travel for training as necessary FINAL NOTE This role is for someone who takes pride in building systems that last, enjoys bringing order to complexity, and wants their work to materially improve both business performance and the daily experience of a professional team. If you’re looking for a role where your operational discipline, technology fluency, and follow-through truly matter—we should talk. Qualifications: IDEAL EXPERIENCE & EDUCATION • 7–12 years of professional experience., • 5+ years in operations, systems, or process-driven roles., • Experience managing people and enforcing standards., • Bachelor’s degree required; MBA helpful but not required., • Valid driver’s license., • Background check required., • Experience designing and maintaining workflow automations using tools such as Zapier, Make (Integromat), Microsoft Power Automate, or comparable platforms., • Candidates should be comfortable integrating multiple systems, managing exceptions, and ensuring automations are reliable, secure, and well-documented. ASSESSMENTS Safe Harbor Wills & Trusts uses professional behavioral and work-style assessments as part of the hiring process. Final candidates may complete assessments, including DISC, Kolbe, and PRINT, to evaluate alignment with the responsibilities of the role and the working relationship with the Owner/Principal Attorney. These assessments are not pass/fail tests and do not replace interviews, experience, or a proven track record of success. They are used to support mutual fit. About Company Safe Harbor Wills and Trusts is a boutique law firm that focuses on helping individuals and families protect their home and life savings from the possibilities of unforeseen health and financial issues. Our practice areas are limited to: Elder Law, Estate Planning, Family and Legacy Planning, Supplemental Needs Planning, Probate, and Guardianship Proceedings. Safe Harbor Wills and Trusts believes in giving back to our communities. Employees are encouraged to participate in community and charitable events. When it comes to our team giving back, we believe we can all do well if we all do good.

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