Support manager jobs in Chesapeake, Virginia - Page 8Create job alerts

Job DescriptionPosition: Office Manager Bayview Physicians Group is a rapidly growing outpatient multi-specialty medical group that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. A leader in providing exceptional healthcare services, we staff more than 600 positions in the Hampton Roads area. If you are looking for a rewarding opportunity to make a positive difference in your community then Bayview Physicians Group is a great place to grow your career. At Bayview Physicians Group we believe in doing our best for each patient every time. We are seeking to recruit leaders in our communities who have this same passion. We invest in growth and development and through our internal training programs, advancement opportunities are available. We offer a competitive benefits package to our full time employees. For more information about our group go to Essential Job Functions: Bayview mangers are expected to lead by example in setting the highest standard of excellence in the area of customer service, communication, and oversight of the day to day operations of our outpatient facilities. • Customer Service- All Bayview practices are committed to ensuring we facilitate a “Patient Centered” culture., • Expected to ensure this is upheld through personnel training, development, and oversight., • Hands on support and engagement of the teams from front to back helps to ensure there is a proactive approach to excellent customer service to each and every patient., • Communication- Communication is key to success., • Must excel in both written and verbal communication with patients, providers, staff, and other departments throughout the organization., • Expected to participate in regional manager meetings and ensuring information is effectively communicated through daily huddles and monthly provider and staff meetings., • Expected to communicate effectively with the Regional Manager, proactively, and is able to meet reporting deadlines regarding the practice needs and status and be solution oriented when presenting issues, • Day to Day Operations-, • Expected to be involved in and able to manage the day to day operations by supporting the office, providers, and staff as a working manager., • This includes the general oversite of the practice by engaging with the provider and staff to ensure all expectations and measures are met., • This also includes, • Managing staff schedules, • Overtime management, • Inventory control, • Daily receipts and collections, • Ensuring provider schedules are accurate and full, • Morale building, • Problem solving to ensure the best possible outcomes, • Solution oriented when handling daily issues, • Responsible for implementation of new company initiatives in the officeQualifications:, • Our ideal candidate will possess, • Exceptional communication, • Interpersonal skills., • Strong organizational skills, • Hardworking, strong work ethic, • Willing to support the office in whatever capacity to ensure a smooth day, • Solution oriented, • Details oriented, • Demonstrate a positive and professional attitude at all times., • A strong work ethic is a must.Additionally the following skills are required:, • Minimum three years supervisory experience in the medical field, • Experience with general office equipment including scanner, fax, and multi-line phone system, • Experience with Excel and Word, • Experience with EMR systems preferred, • Understanding of HIPAA privacy practices preferred, • Understanding of insurance plans and policies preferred OqAtsXwPqs

Job DescriptionDescription: Leading with our people, Digital Consultants mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job, it’s the Digital family. Digital Consultants is seeking individuals for IT Service Desk Support for the Norfolk Naval Shipyard CIO department. This position will have the following job duties: • Providing desktop support and service desk operations, including troubleshooting hardware and software issues across Windows and macOS platforms., • Supporting Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint., • Utilizing remote support tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues., • Operating and managing ticketing systems (e.g., ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation., • Performing user account management within Active Directory, including user provisioning, group policy administration, and access control configuration., • Applying basic networking knowledge to diagnose and resolve connectivity issues involving TCP/IP, DNS, DHCP, and VPN technologies., • Demonstrating awareness of cybersecurity best practices and adherence to data handling, access control, endpoint security, and incident reporting procedures., • Maintaining compliance with role-based access control (RBAC) and acceptable use policies., • Exhibiting strong written and verbal communication, effective customer service, and problem-solving skills in high-pressure environments., • Participating in or supporting shift-based or on-call operational schedules, as required. Experience: minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for Tier III roles. Clearance: Top Secret Certifications: CompTIA Security+ required (must be current and compliant with DoD 8570 or relevant agency policy). Recommended certifications: CompTIA A+, ITIL v4 Foundation, and Microsoft 365 Fundamentals or Azure Fundamentals Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call 571-306-3444. Please provide your contact information and let us know how we can assist you.

Job Description IT Service Desk Lead Portsmouth, VA IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods. Our Team: We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for: • Smart people with a passion for technology, • Ability to solve challenging business problems, • Self-directed professionals Responsibilities: • Providing desktop support and service desk operations, including troubleshooting hardware and software issues across Windows and macOS platforms, • Supporting Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint, • Utilizing remote support tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues, • Operating and managing ticketing systems (e.g., ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation, • Performing user account management within Active Directory, including user provisioning, group policy administration, and access control configuration, • Applying basic networking knowledge to diagnose and resolve connectivity issues involving TCP/IP, DNS, DHCP, and VPN technologies, • Demonstrating awareness of cybersecurity best practices and adherence to data handling, access control, endpoint security, and incident reporting procedures, • Maintaining compliance with role-based access control (RBAC) and acceptable use policies, • Exhibiting strong written and verbal communication, effective customer service, and problem-solving skills in high-pressure environments, • Participating in or supporting shift-based or on-call operational schedules, as required. k., • Supporting remote and hybrid workforce environments with an understanding of service-level agreements (SLAs) and ITIL practices Requirements: • Associate's degree in an IT related field required/Bachelor's degree preferred, • Four (4) years of experience in a similar role, • CompTIA Security+ certification required, • Active Security clearance required Desired Skills: • CompTIA A+ certification, • ITIL v4 Foundation certification, • Microsoft 365 Fundamentals certification (MS-900), • Microsoft Azure Fundamentals certification (AZ-900) IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity. Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation. #clearance

Job DescriptionSalary: $83,000 - $99,000 per year Project Design Engineer SCADA Emphasis Renewable Energy Norfolk, VA Folsom, CA The Opportunity Join our Engineering and Design team as a Project Design Engineer with an emphasis on SCADA to work on exciting renewable energy projects across the US. We are growing our team and seeking a skilled engineer for the design and development of systems, panels, components, and equipment (mechanical or electrical) using AutoCAD software. The Team You will report to our Director of Engineering and Design and work in collaboration with a small team of 3-5 engineers. You will also collaborate across the organization with our Systems Integration Engineers, Network Engineers, Project Managers, Production Team, and other stakeholders. The Environment The team works in a flex-based model, based on the option for remote work 2 days/week. Some travel to job sites will be required on occasion. There are two openings for this position, one in our Folsom, CA headquarter office and one in our Norfolk, VA production facility. Growth & Development In this role you will build cross-departmental relationships, elevate your knowledge of solar and renewable energy, and work in collaboration with the brightest minds in renewable technology. Your Key Contributions • Develop project/product designs and drawings, maintain revisions, modify as required and ensure all drawings comply with engineering drawing practices, standards and with applicable client or regulatory guidelines., • Prepare, schedule, coordinate and monitor the assigned engineering projects., • Read, create, and detail line diagrams and schematics for fabrication., • Meet design deadlines and communicate any issues with appropriate parties., • Perform engineering calculations such as UPS and battery bank sizing, fiber optic link losses, enclosure heating and air conditioner sizing., • Evaluate and specify products to meet the technical requirements of the project., • Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications., • Create mark-ups to communicate revisions and corrections with CAD designers., • Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support., • Bachelor's degree in engineering, required., • Minimum of 2-5+ years SCADA-related experience and/or training preferred., • University graduate from an engineering curriculum, • Proficient with AutoCAD 2D, • Understanding of basic AC/DC electrical theory as it relates to design drawing and applicable electrical codes and standards, • Possess excellent verbal and written skills, • Ability to analyze and solve complex problems About Trimark Trimark is an industry leader in the movement towards a greener grid and a cleaner future. We design systems and provide services to enable the integration of large-scale renewable power plants into the power grid. Our products are at the forefront of generating dispatchable power from renewable plants by combining the intermittent renewable resource with energy storage. We manage thousands of renewable energy sites for industry-leading clients and support regulatory and operational compliance solutions for complex systems associated with critical infrastructure electric loads, power generation, water infrastructure and other similar applications. Trimark provides systems and servicesthat power producers, utility providers, and independent load serving entities need to participate in organized electric markets, as well as the information ISOs and Balancing Authorities need to manage the bulk electric grids. Our team designs systems from concept to commissioning, including system and network architecture, software development, component assembly,technology configuration,installation, testing, certification, ongoing support, and maintenance. Benefits • Work-Life Synergy, • Paid Vacation, • Paid Sick Leave, • Paid Holidays, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Savings Plan, • Flexible Spending Account, • 401K Match, • Student Loan Assistance, • 529 Savings Plan, • Referral Bonus, • Company Paid Life Insurance, • Voluntary Life Insurance, • Long Term Disability Insurance, • Accident Insurance, • Critical Illness Insurance, • Identity Theft Protection, • Legal Insurance, • Pet Discounts, • Employee Assistance Program, • Onsite Gym Access (Folsom office) Legal Notes Equal Opportunity Statement Trimark is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors and coworkers. E-Verify Statement Trimark will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employees Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants. Work Authorization This role is Not Eligible for sponsorship by Trimark, including future sponsorship. Candidates must reside in the United States. Pay Transparency Compensation is based on market rate, job level, job related knowledge, skills, experience, education, and certifications. Candidate Safety Trimark engages in a structured hiring process during which you will meet with multiple team members. We do not issue offers based on email contact and will not ask for your personal or sensitive information prior to an accepted offer. Communications from our talent team will come from the trimarkassoc.com domains. Unsolicited Candidate Referrals Trimark values our strategic partnerships with our agency partners who may supplement our internal recruitment teams efforts from time to time. To submit candidates for consideration, agency partners must have an executed agreement signed by Trimarks president and a job specific requisition. Without such agreements in place, Trimark will not pay a fee to any agency. Unsolicited referrals from any source other than directly from a candidate will be considered Trimark property and will be considered to have been referred by the agency free of any charge or fee. This includes resumes, partial resumes, candidate profiles, and candidate details or information. Trimark engages in a structured hiring process during which you will meet with multiple team members. We do not issue offers based on email contact and will not ask for your personal or sensitive information prior to an accepted offer. Communications from our talent team will come from the trimarkassoc.com domains.

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking IT Service Desk Support to support a program at Norfolk Naval Shipyard, Portsmouth, V.A. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent on contract award. How Role will make an impact: • Technical Support & Troubleshooting:, • Provide desktop support and service desk operations, resolving hardware and software issues across Windows and macOS platforms., • Support Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint., • Utilize remote support tools (e.g., Remote Desktop Protocol (RDP), System Center Configuration Manager (SCCM)) to diagnose and resolve technical issues., • System & Account Management:, • Perform user account management within Active Directory, including provisioning, group policy administration, and access control configuration., • Maintain compliance with role-based access control (RBAC) and acceptable use policies., • Incident Management:, • Operate and manage ticketing systems (e.g., ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation., • Apply basic networking knowledge to resolve connectivity issues involving TCP/IP, DNS, DHCP, and VPN technologies., • Cybersecurity & Compliance:, • Demonstrate awareness of cybersecurity best practices, including data handling, access control, endpoint security, and incident reporting procedures., • Ensure compliance with service-level agreements (SLAs) and ITIL practices., • Customer Service & Communication:, • Exhibit strong written and verbal communication skills to effectively interact with users and stakeholders., • Deliver exceptional customer service and problem-solving in high-pressure environments., • Operational Support:, • Participate in or support shift-based or on-call operational schedules, as required., • Clearance: Must possess and maintain an active Secret Clearance, • Associate Degree in Information Technology, Computer Science, or a related field, • CompTIA Security+ (current and compliant with DoD 8570 or relevant agency policy)., • Minimum of 2–4 years of relevant experience for Tier II support roles OR Minimum of 4+ years of advanced support experience in areas such as system access management, endpoint administration, or incident response in Tier III support roles., • Desktop support and service desk operations., • Supporting Microsoft 365 applications and services., • Utilizing remote support tools (e.g., RDP, SCCM)., • Managing ticketing systems (e.g., ServiceNow, BMC Remedy, Jira)., • User account management in Active Directory., • Diagnosing and resolving networking issues (TCP/IP, DNS, DHCP, VPN)., • Adhering to cybersecurity best practices and ITIL standards., • Strong technical troubleshooting and problem-solving abilities., • Excellent written and verbal communication skills., • Effective customer service in high-pressure environments., • Awareness of ITIL practices and service-level agreements (SLAs)., • Ability to support remote and hybrid workforce environments. What Sets you apart: • Bachelor’s Degree in Information Technology or a closely related discipline, • CompTIA A+, ITIL v4 Foundation, Microsoft 365 Fundamentals, or Azure Fundamentals.

Job Description Pillar Management, a dynamic sales and customer acquisitions firm in Virginia Beach, is looking for an entry level Business Account Manager to join our team. This Business Account Manager role is an exceptional entry-level opportunity for those ready to gain hands-on experience in the telecommunications industry, develop powerful technical support and sales enablement skills, and build a rewarding career by supporting the growth of essential internet services. As a Business Account Manager, you'll be on the front lines, providing crucial assistance to both our sales team and direct business customers regarding internet services. Through comprehensive, hands-on training, you'll become an expert in various internet technologies, service plans, and common connectivity solutions. Your role will involve directly addressing inquiries, clarifying technical details, troubleshooting basic issues, and ensuring a seamless experience that empowers customers to choose and enjoy reliable internet service. Key Responsibilities of the Business Account Manager: • Serve as a primary direct contact for customers and businesses for inquiries specifically related to internet services, • Provide essential pre-sales technical support and detailed product information directly to potential customers and post sales support in clarifying internet service specifics, • Clarify internet service details, coverage availability, compatibility requirements, and benefits to ensure customers make informed decisions, • Actively listen to customer concerns regarding internet connectivity or service, accurately diagnose basic issues, and deliver empathetic, solution-focused resolutions, • Qualify leads for internet sales by assessing customer needs and technical feasibility, • Collaborate directly with the sales team to ensure a smooth customer journey from initial interest to activated internet service, • Process documentation related to internet service sign-ups, upgrades, or downgrades, ensuring accuracy and compliance, • Proactively identify opportunities to support sales efforts through effective problem-solving, clear information sharing, and ensuring customer confidence in internet services.Qualifications of the Business Account Manager:, • Relevant experience in direct customer service, technical support, retail, or other direct customer-facing roles where problem-solving was key., • Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly, • Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs related to internet services., • Demonstrated ability to problem-solve effectively, • Maintains professionalism, patience, and composure in high-pressure or challenging situations #LI-OnSite

Job DescriptionSalary: $65,000 - $80,000 based on experience Sway Creative Labs is seeking a dynamic, detail-oriented Account Manager who excels in a fast-paced creative environment and takes ownership of client success. This position is perfect for someone with proven agency experience who enjoys strategic thinking and thrives as the central hub connecting client vision with exceptional creative output. You'll become part of a dedicated team committed to delivering outstanding work through innovative thinking and precise execution, overseeing comprehensive campaigns across broadcast, digital, and print from initial concept to final delivery. What You'll Own Cross-Platform Account Oversight: • Take full ownership of client accounts spanning broadcast, digital, and print initiatives, embracing new challenges with enthusiasm and adaptability, • Oversee diverse project portfolios from simple microsite developments and ongoing retainer work to complex integrated campaigns with media support, • Manage comprehensive production workflows including video shoots, web development projects, print production, and media coordination, • Maintain exceptional client service as the knowledgeable, professional primary connection between clients and our creative team, • Facilitate strategic account meetings with internal staff, clients, and vendor partners while proactively identifying upcoming needs and project requirements, • Provide strategic counsel and innovative solutions for client objectives while partnering with our creative and technical specialists, • Establish comprehensive project parameters, timeline frameworks, and budget structures derived from creative strategies and client requirements, • Oversee detailed project timelines ensuring adequate milestone planning with appropriate review periods and revision cycles, • Share expertise and insights to enhance agency-wide processes through strategic discussions with leadership, • Demonstrate agility and continuous learning when encountering unfamiliar challenges while maintaining complete project oversight, • Oversee account finances with accuracy, maintaining precise alignment between projected and actual project costs What We're Looking For Core Qualifications: • 3-5 years of proven success in agency account management or client-focused production environments, • Demonstrated competency in at least two key areas: digital marketing, print production, and broadcast media, • Strong grasp of complete campaign lifecycles across diverse media platforms, • Track record managing complex, multi-disciplinary campaigns with cross-departmental coordination, • Direct experience developing project documentation, budget planning, and detailed timeline creation, • Strategic Client Advocacy: You instinctively develop solutions that advance client interests before seeking guidance, • Creative Collaboration: You recognize exceptional creative work and understand how to facilitate its development, • Influence Without Authority: You successfully coordinate teams and manage resources through persuasion and expertise, • Operational Enhancement: You spot workflow inefficiencies and actively propose systematic improvements, • Hands-on experience with pre-production planning and on-location shoot management, • Background managing broadcast production timelines and external vendor relationships, • Knowledge of media planning principles and campaign performance optimization, • Previous account experience with travel/tourism, entertainment, or consumer packaged goods clients What Success Looks Like By your first anniversary, clients will specifically ask for your involvement in their most critical initiatives. Creative professionals will seek collaboration on your accounts because they recognize your ability to create optimal working conditions. You'll have implemented meaningful operational improvements benefiting the entire organization, and senior leadership will entrust you with our most sophisticated client partnerships. Recent Project Examples You'd Manage • Integrated Brand Launch: Orchestrating commercial video production, custom website development, comprehensive print materials, and social media implementationensuring cohesive brand presentation across all consumer touchpoints, • Multi-Territory Campaign: Coordinating localized marketing execution across different geographic markets with distinct approval workflows and regulatory requirements, • Digital Platform Transformation: Overseeing complete website reconstruction with advanced functionality, strategic content development, and analytics integration while sustaining current marketing initiatives Why Sway Creative Labs Join an independent creative agency where your account stewardship directly influences client outcomes and business growth. We value professionals who approach account management as strategic consultationhelping clients achieve business success while fostering meaningful professional relationships. Our Account Managers collaborate directly with agency ownership while building comprehensive knowledge across contemporary marketing disciplines. You'll enjoy significant professional autonomy while receiving robust support to consistently deliver outstanding client results. What We Offer: • Complete benefits coverage: Medical, dental, retirement planning with company matching, and ongoing professional development investment, • Work-life flexibility: Remote work options with periodic face-to-face client engagements and production shoots, • Career advancement: Defined progression pathways with personalized mentoring from agency leadership, • Client diversity: Experience spanning multiple industries and project scales, from startup ventures to established market leaders, • Collaborative environment: Culture emphasizing thoughtful strategy, creative excellence, and authentic teamwork

Job DescriptionPosition Description: Position Summary The Credit Manager along with the Sales Manager are the second in charge at the individual branch location. The Credit Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations. The Credit Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies. Principal Accountabilities Acquire and Maintain Customers Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments Assist in managing store personnel; may direct activities of one or more employees Compliance with all applicable federal, state and local statutes Decipher, prepare and review store reports Document all customer commitments Ensure company standards for renewals, delinquencies and store collections are satisfied Fill out paperwork for submission to corporate support Follow monthly marketing plans and maintain internal quality control standards Manage customer accounts Managing inventory and cash assets Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy All other duties deemed necessary for effective store management Requirements for Credit Manager Effective organizational skills Established collection skills Good communication skills Handle multiple priorities simultaneously Learn and become proficient in POS system Maintain professional appearance Must be able to read, write and communicate effectively in person and over the phone with employees and customers Negotiate and resolve conflict Plan, organize, delegate, coordinate and follow up various tasks and assignments Recognize and solve problems Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements Regular and consistent attendance, including nights and weekends as business dictates Education and Experience Two years experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising. General Physical Requirements Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds Stooping, bending, pulling, climbing, reaching and grabbing as required Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics Prolonged driving and standing Must be able to work in and outdoors in a variety of climates and weather conditions. $16.50 - $17.00 Hourly