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Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming communications from customers, • Conduct research to provide answers for customers to resolve their issues, • Some upselling of products or services to existing customers may be required What You Bring to the Role • Active Property and Casualty License, • 6 months or more of customer service experience, • Recognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members’ privacy (just as you would expect if it were your own information being shared), • Computer experience, • High speed internet (> 25 mbps), • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets), • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect • Continuing education paid for by TTEC, • Supportive of your career and professional development, • An inclusive culture and community minded organization where giving back is encouraged, • A global team of curious lifelong learners guided by our company values, • Base pay of $20.50 per hour plus performance bonus opportunities, • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote Job :_Customer Care Representative

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming communications from customers, • Conduct research to provide answers for customers to resolve their issues, • Some upselling of products or services to existing customers may be required What You Bring to the Role • Active Property and Casualty License, • 6 months or more of customer service experience, • Recognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members’ privacy (just as you would expect if it were your own information being shared), • Computer experience, • High speed internet (> 25 mbps), • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets), • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect • Continuing education paid for by TTEC, • Supportive of your career and professional development, • An inclusive culture and community minded organization where giving back is encouraged, • A global team of curious lifelong learners guided by our company values, • Base pay of $20.50 per hour plus performance bonus opportunities, • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote Job :_Customer Care Representative

Job DescriptionDescription: At Massage Envy, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations. The Assistant Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience. As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike. As the connector between leadership, team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. As an Assistant Manager at Massage Envy, you will play a vital role in supporting and assisting the General Manager with overseeing the day-to-day operations of the location. Our Assistant Managers… • Have experience at an assistant management or sales lead level, • Can motivate multiple employees in diverse fields, • Will have a successful track record in goal management, • Always displays a friendly, motivated, and sales driven attitudeRequirements:, • Experienced in sales and customer service in a retail setting, • Experienced in training staff, • Experienced in spa management (Highly Preferred), • Retail management experience (Strongly Preferred), • Strong administrative/back office skills (Required) Benefits • Compensation that includes hourly rate and bonus opportunities, • Excellent Medical Plans, • Dental & Vision Insurance, • Paid Time Off, • Comprehensive 401k package, • 40% discount on products, • Employee Referral Bonuses, • Free massage/skincare services monthly Range of Pay: $19.00 per hour + Commission Opportunity Location: Las Colinas Marketplace A team is only as strong as its leaders, so we're looking for people who have what it takes to bring out the best in everyone! If you align with our Massage Envy Values- Optimism, Excellence, Consistency, Gratitude & Empathy, we can’t wait to meet you! We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Position Summary Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. Recruiting for this role ends on 07/17/2026. Work you'll do As a Manager, Functional Transformation on the Moveworks team, you will be responsible for leading AI-powered employee experience engagements across implementation, expansion, and optimization efforts for Fortune 500 clients. Lead multiple Moveworks engagements across implementation, use case expansion, and platform optimization, including scope, budget, resource, timeline, and risk management Manage and develop consultants and senior consultants through day-to-day coaching, feedback, and performance oversight Serve as a primary project-level client contact for stakeholders across Human Resources, Information Technology, and Information Security Lead workshops, design sessions, and stakeholder reviews to define user journeys, sprint priorities, and configuration decisions for knowledge management, conversational flows, enterprise search, and agentic AI capabilities Oversee integration planning and solution delivery for Moveworks with platforms such as ServiceNow, Workday, and other enterprise systems that support employee service workflows Contribute to business development and practice development activities, including proposals, scoping, client presentations, methodology refinement, and knowledge sharing A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce. Our Moveworks Team is dedicated to delivering AI-powered employee experience solutions that help clients transform their HR and IT service delivery practices. We drive significant cost savings, increased efficiency, a stronger competitive advantage, and improved employee experience through intelligent automation and agentic AI capabilities. Qualifications Required: Bachelor's degree 6+ years of experience implementing enterprise platforms, such as Workday, ServiceNow, or similar systems, including configuration, application programming interface (API) integrations, testing, and deployment Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: 3+ years of experience in client relationship management with senior stakeholders at the Director level or above 3+ years of experience in solution architecture and system design for AI-driven employee experiences 3+ years of experience with Moveworks platform configuration, Agent Studio, or similar conversational artificial intelligence platforms 3+ years of experience collaborating with Human Resources, Information Technology, Information Security, and platform teams to deliver technical solutions 3+ years of program management experience overseeing multiple concurrent workstreams * 2+ years of experience managing consulting engagements or project teams with responsibility for scope, budget, timeline, and resource allocation The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 350526 Job ID 350526

Benefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Training & development, • Tuition assistance Job SummaryWe are seeking highly motivated, driven individuals with a passion to help others. If you are looking for a challenging yet rewarding career in the Insurance Industry; we have an excellent position available for you with one of our State Farm Agents! To be considered for this remote position, applicants must have prior experience working with a State Farm Agent and demonstrate proficiency in NECHO, SFPP, and ECRM platforms. About Us:P&CP recruits for State Farm Agents that are actively seeking top-notch talent. Our affiliates take pride in their strong values, exceptional service, and unwavering commitment to their customers' needs. It is imperative that our applicants fit these core values. Our Agents are looking for highly motivated and driven employees with a focused mindset ready to take their Agencies to the next level! Job highlights Qualifications • Active Property & Casualty License, • Strong communication skills – written and verbal, • Ability to problem solve, • Proven experience in sales and customer facing roles., • Excellent organizational skills with attention to detail for effective sales administration., • Familiarity with sales techniques and outside sales strategies is desirable., • A proactive approach to identifying market opportunities and driving results. Benefits • Base Pay plus Commission/Bonuses• Base is determined by interview with Agent and applicant’s prior experience • Paid time off • Monday - Friday Hours• Growth potential and opportunity for advancement within the agency Responsibilities • Establish new client relationships and follow up with existing clients, as needed. • Possess the ability to update and educate your customers on the various insurance options that will best fit their unique needs.• Lead Generation: Proactively seek out new opportunities through different channels, referrals, warm leads.• Maintain the necessary skillset to cross-sell and upsell insurance services that best maximize your customer’s lifestyle.• Handle any/all necessary insurance policy related tasks, including, but not limited to collecting payments, identifying claim errors, update all necessary policy changes.• Play a pivotal role in helping clients and their families protect their most important possessions.• Stay up to date on industry standards and regulatory requirements. State Farm Agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. This is a remote position. Compensation: $50,000.00 - $65,000.00 per year P&CP is passionate about helping individuals embark on their career in the insurance industry. The Insurance industry opens doors to a multitude of enriching and diverse opportunities. Whether you're seeking a fulfilling profession that makes a tangible difference in people's lives or aiming for financial prosperity with limitless growth potential, the insurance sector offers a unique blend of rewards, challenges, and continuous learning. A career in insurance is more than a profession—it's a path to personal and professional fulfillment. It offers the chance to make a positive impact, achieve financial independence, and grow continuously through lifelong learning. If you're looking for a career that rewards dedication, innovation, and service, the insurance industry may be the perfect fit for you and we cannot wait to help you get started! Apply now to get started!

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we're looking for you Owner is the leading all-in-one platform for independent restaurants. Operators use Owner to run their online ordering, websites, menus, marketing, and customer experience. Tens of thousands of restaurants depend on us every day to run their business. AI Agents at Owner is a team with a singular mandate: build agents that let restaurant owners run their business through natural conversation, everywhere they work with Owner. This is one of the most important strategic bets at Owner, and the team is early enough that you will shape the architecture, platform, and products from the ground up. We are looking for engineers who have shipped production agentic AI features and are ready to move fast in ambiguity. Your immediate impact: own an agent surface end-to-end. Your longer-term impact: help define what an agent platform at Owner looks like, and set technical direction for the dozen-plus agent surfaces we will build over the next year. This role is 100% remote and can be based anywhere in the United States or Canada. Our Tech Stack Frontend: React, TypeScript Backend: Node.js, TypeScript with Vercel AI SDK Databases: MongoDB, PostgreSQL Observability: Datadog, Braintrust / LangSmith for evals The impact you'll have Own one or more agent surfaces end-to-end, from LLM integration and tool design to backend orchestration, conversational UI, and evals Contribute to the shared agent platform: tool abstractions, chat persistence, eval frameworks, RAG, observability, permissioning Shape technical direction on agent architecture, framework choice, and model strategy across Owner Make thoughtful tradeoffs on latency, cost, and reliability so our agents feel fast and trustworthy in production Raise the bar for agent quality through rigorous evals, thoughtful iteration, and patterns other engineers adopt What we're looking for 3+ years of software engineering experience, with meaningful time shipping production LLM-powered or agentic features Fluency with tool calling, prompt engineering, and agent loops — you have built systems where the LLM is a first-class component, not a bolt-on Experience with eval frameworks and observability for non-deterministic systems (Braintrust, LangSmith, custom eval harnesses, or equivalent) Full-stack comfort — you can move between backend orchestration, tool design, and conversational UI without being blocked by hand-offs High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of your teamwork Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems Nice to have Experience with RAG or retrieval systems at production quality Background in restaurant tech, commerce, or SMB operator tooling Contributions to open source agent frameworks, evals, or LLM tooling Experience growing and mentoring engineers on agentic AI patterns Compensation and benefits The estimated starting base salary range for this role is $180K-192K depending on level, location and experience, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

HOW YOU WILL HAVE IMPACT You will work closely with ForceMetrics leadership to set and drive go-to-market strategy, establish sales goals, foster customer relationships, and develop and implement processes to successfully bring ForceMetrics to a wide audience. As an early member of our team, you'll have many opportunities to forge our best practices and create areas of ownership for yourself • Team Approach: Collaborate and orchestrate with ForceMetrics leadership to develop and execute a comprehensive strategy for growing ForceMetrics’ presence in public safety agencies nationwide, including deployment strategy, marketing, legal, and operations, to ensure a seamless customer experience and successful deal closure., • Strategic Territory Development: Take ownership of the law enforcement sector in assigned territory, with a heavy focus on capitalizing on the opportunities in the assigned area. Identify and cultivate sales opportunities to surpass individual sales quotas and contribute significantly to the overall growth of the business., • Product Expertise: Develop deep familiarity with the ForceMetrics platform and its unique use cases and advantages to solving real-world public safety and societal problems. Present and demonstrate product advantages, features, functions & benefits to law enforcement agencies in a highly differentiated way and with the ability to articulate solution value., • Market Engagement: Represent ForceMetrics at industry events/conferences and build strong relationships with law enforcement agencies by immersing yourself in their challenges, needs, and technology roadmaps and articulating the value proposition to diverse stakeholders, from frontline officers to high-ranking officials., • Pipeline Management: Develop and streamline internal sales processes, from prospecting and lead generation to customer acquisition. Initiate and nurture relationships with departments, city leaders, and government officials, serving as the key point of contact between ForceMetrics and respective institutions while managing a robust pipeline of opportunities while building multiple routes to revenue., • Intuition and Problem-Solving: Develop creative strategies in partnership with leadership to determine goals and targets while working with internal & external advisors and law enforcement veterans, crafting tailored solutions to meet customers’ needs. WHAT YOU WILL DO • Develop deep familiarity with the ForceMetrics platform and its unique uses and advantages to solving real-world public safety and societal problems, • Travel to client sites to educate agencies about our product and provide product demonstrations., • Accurately manage forecasting, including pipeline management and company reports, to ensure transparency and accuracy in business operations., • Effectively manage the sales pipeline using MEDDPICC methodology. WHAT YOU MUST HAVE • Grit, Persistence, Heart, Desire, Adaptability, Integrity and Intuition., • Passionate about helping make a difference in the lives of many., • Proven track record and consistent quota attainment greater than $1M+ ARR/year primarily experienced in winning Net New Logos., • 5+ years of field sales experience in the enterprise software/SaaS space, with expertise in data integration, analytics, and business intelligence, • History as a top performer, consistently landing in the top 10% of stack rankings, • Comfort in negotiating and closing legal agreements with customers and supporting new customers through onboarding processes, • Experience within the public sector B2G vertical, • Excellent executive-level verbal and written communication, presentation, listening, organization, and relationship management skills, • Enjoy working in a lean, fast-paced team where you can take the initiative and generate results every day, • Ability to work with cross-functional teams and both technical and non-technical stakeholders, • Experience with HubSpot CRM WHAT WILL MAKE YOU STAND OUT • Early-stage tech startup experience, • Passion for making a difference in the lives of many, • Proven success in selling SaaS platforms into net new logo accounts with complex procurement requirements, demonstrated by overachievement of quota and strong customer references, • Existing relationships within Law Enforcement in the outlined territory are strongly preferred WHAT WE CAN OFFER • A strong sense of mission for impacting real communities and solving complex societal problems, • Work alongside other top talent in a rewarding and enjoyable culture, • Company Equity (seed-state), • Medical, Dental, Vision & Life Insurance, • 401(k), • 100% Remote, • Standard holidays and paid time off, • Salary range for this position is Base Salary of $105K to $130K+ DOE and OTE of $105K to $130K+ ForceMetrics was founded in 2020 to provide data analytics and enrichment applications to public safety agencies throughout the United States, with a focus on better community outcomes through data. We're venture-backed with a diverse founding team led by Andre McGregor, computer engineer and veteran FBI Special Agent turned entrepreneur, alongside a team of data scientists, software engineers, cybersecurity experts, and business operations leaders—many of whom have been law enforcement officers themselves, and have previously built successful companies. We have a robust set of investors and an advisory board of active/retired police chiefs, government leaders, and technology innovators. ForceMetrics™ values diversity, and we are proud to be an Equal Opportunity Employer committed to providing employees with a work environment free of discrimination and harassment. ForceMetrics™ will not tolerate discrimination or harassment of any kind based on any characteristics. Company Industry: Information Technology & Services

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: • The Service Optimization team is a key operational function within Global Service Optimization, focused on making Airbnb's Community Support more efficient, effective, and adaptable. You'll lead a team of Business Process Improvement analysts and leads, working at the intersection of people, process, and technology. This role collaborates closely with cross-functional partners across Community Support, operational working groups, and broader business stakeholders to drive systemic, continuous improvement. The Difference You Will Make: • The BPI Manager will be a key leader within the Service Optimization team, part of the Community Service Organization. This role will deepen the team's discipline across both continuous improvement and proactive process engineering, designing systems where problems do not occur while continuously improving the processes that exist today. A key focus will be engineering processes that are reliable, measurable, automatable, and self-correcting by default, while driving a systemic view across people, process, and technology that keeps pace with the evolving capabilities of AI and automation. A Typical Day: Leadership Responsibilities • Manage a team of business process improvement analysts and leads., • Build and strengthen team capabilities in problem solving, systems thinking, process design, and engineering systems for AI-readiness and automation by default., • Lead the team in operating across both continuous improvement and proactive process engineering, applying the right discipline to each problem, improving what exists and designing systems that prevent failure from the start., • Apply systems thinking to every initiative, mapping full upstream and downstream context before prescribing solutions and identifying where the real problem lives rather than where it surfaces., • Lead change management for process transitions, ensuring new designs are adopted effectively by agents, teams, and partners and that the change is sustained over time., • Contribute to the strategy and evolution of process engineering as an operational discipline and lead it in practice, providing recommendations to decisions in supported business focus areas., • Execute in alignment with the strategic objectives of Community Support., • Make decisions on the best approaches based on data-driven analyses, identifying opportunities appropriate for incremental improvement and systemic redesign., • Apply the right suite of process analysis, design, and automation tools to drive well-defined future state processes at scale., • Maintain execution ownership end-to-end. Strategy without follow-through to measurable outcomes is not the standard., • Relentless focus on continuously improving both the customer and employee journey in key business focus areas. Tactical Responsibilities • Manage demands and associated resourcing of initiatives from the Community Support roadmap, operational changes, and various working groups., • Collaborate cross-functionally to align priorities and inform trade-offs., • Partner with Product and Technology teams to ensure process requirements inform tooling design and that new capabilities are engineered for how agents and customers actually work., • Implement ways of working that enable efficient flow of value-based outcomes from the team, providing clear direction when needed and removing impediments., • Drive Process Engineering maturity by embedding the discipline's principles into how the team scopes, designs, measures, and iterates on every initiative, including training and building practitioners., • Ensure every process design is evaluated against three standards: does it reduce agent and customer burden, is it measurable from day one, and can it be automated or self-correcting over time., • Develop the team of problem solvers through coaching, mentoring, and other employee engagement activities., • Support stakeholders with a leadership perspective in process improvement project scoping, definition, design, and implementation., • Hold the team accountable to outcome ownership, tracking results post-launch and iterating until the objective is achieved, not just delivered., • Communicate regularly with stakeholders on how the work of BPI aligns to outcomes and continue to improve as part of a holistic solutions-based approach. Your Expertise: • Preferred Bachelor's Degree in Industrial Engineering, Engineering, or a related field., • 7+ years of experience in a customer support operations environment, process management, or process improvement field., • 10+ years of domain experience including process analysis, process design at scale, and applying improvement methodologies using multiple technologies, tools, or platforms to drive process optimization., • Demonstrated ability to design processes for AI-readiness and automation, engineering systems that can hand off to AI as capabilities evolve rather than simply optimizing existing workflows., • Experience applying a systems thinking lens to process design, identifying upstream root causes and downstream impacts before prescribing solutions., • Experienced people leader with a track record of leading teams through a shift in operating discipline, building the capability and culture around a higher standard., • Demonstrated experience leading organizational change, including stakeholder alignment, communication planning, and adoption measurement., • Lean/Six Sigma Black Belt or equivalent process management expertise. Additional consideration given to Agile, service design, and other relevant experience., • Proven track record of leading and coaching successful complex process improvements., • Proven ability to interact and communicate with people at all levels of the organization in an open and transparent manner., • Proven ability to work collaboratively with a wide range of stakeholders, demonstrating ability to lead and influence, express opinions, and structure arguments clearly to drive alignment to measurable outcomes., • Demonstrated focus on end-to-end customer journey and customer-centric outcomes., • Prior experience developing business processes in customer support operating models that balance multiple stakeholder interests., • Demonstrated creative problem solving and analytical skills with a pragmatic sense of how to get things done., • Ability to travel up to 20% of time. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. _ If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The architect of how the agency runs. Department: Executive Leadership Reports To: Founder & CEO Type: Full-Time, Salaried Location: United States or Canada Hours: Eastern Time core hours, Mon-Fri Start: ASAP This is the moment you join. The company is in motion across four major fronts: • Flagship Event: Hosting roughly 200 agency owners across four days in Las Vegas (June 11-14)., • Geographic Expansion: Scaling into the United Kingdom market., • AI Integration: Deploying a full AI agent infrastructure across the business., • HQ Buildout: Establishing a flagship destination headquarters for the agency industry. The person who joins now is not joining a finished company. They are joining a company being built. We are a high-ticket coaching, consulting, and implementation firm. We work exclusively with $1M–$10M+ agency owners, helping them transform from "talent-heavy, owner-dependent" businesses into high-margin, scalable operations. We do this through high-level masterminds, implementation intensive programs, and advanced AI-agent integration. We are a "systems-first" company. We don't just teach the standard; we build it. The Director of Operations is the "Right Hand" to the CEO. While the CEO focuses on vision, marketing, and the "Big Ideas," you own the machine that makes those ideas a reality. You are responsible for: • System Integrity: Ensuring every department (Sales, Marketing, Success, Admin) has a clear, documented, and automated operating system., • Strategic Execution: Turning high-level visionary goals into project plans with clear owners, timelines, and milestones., • Performance Management: Ensuring the team hits their KPIs and that the company stays on its "rhythm" (Daily/Weekly/Quarterly)., • Operational Leverage: Finding ways to increase output and revenue without a linear increase in headcount or effort. You are a high-level Operator. You don’t just "manage" people; you architect the environment they work in. • You are a Builder: You prefer the "blank page" to a maintenance role. You love the puzzle of making a messy process clean, fast, and scalable., • You are Detail-Obsessed: You notice the typo in the SOP, the broken automation in the CRM, and the missing owner on the project task., • You are Commercially Driven: You understand that operations exist to drive profit. You think in terms of capacity, client retention, and ROI., • You are High-Velocity: You move fast. You don’t need weeks to "get settled." You start spotting leaks and building fixes on day one., • You are Tech-Fluent: You understand how to bridge the gap between human workflows and software tools (Project Management, AI, CRM). 1. Infrastructure & Systems Architecture • Own the tech stack. Ensure our project management software, CRM, and communication tools are integrated and used properly., • Build the "Knowledge Base." Oversee the creation and maintenance of the vault containing all company SOPs, scripts, and workflows. 1. Departmental Performance & Accountability • Conduct weekly 1:1s with department heads to track progress against quarterly rocks., • Hold the team accountable to the standard. You are the "Keeper of the Bar." 1. Project Management & Delivery • Act as the central hub for major company initiatives (e.g., event launches, geographic expansion)., • Ensure projects stay on budget and on schedule, identifying and removing blockers before they stall progress. 1. Financial & P&L Oversight • Review departmental spending and budgets with the CEO., • Analyze operational data to identify trends in client churn, sales efficiency, and delivery capacity. 1. Operating Rhythm • Own the cadence: Daily Huddles, Weekly Lead-Team Meetings, and Quarterly Offsites., • Ensure communication is crisp, meetings are productive, and action items are captured., • Senior Leadership Experience: 5+ years in a senior operations role (COO, Director of Ops, or GM) within a professional services, coaching, or high-growth agency environment., • Systems Track Record: You must be able to show us the actual systems you have built. If you only "managed a team that built it," you are not the right fit., • Remote Discipline: Ability to lead a distributed team across multiple time zones while remaining highly visible and accessible., • Eastern Time Alignment: Availability during core ET business hours is mandatory., • Software Mastery: Expert proficiency in Project Management (ClickUp preferred), CRM systems (GoHighLevel/HubSpot), and Slack. Compensation: $100,000 to $160,000 + bonus Benefits: Full health, dental, vision. PTO. Travel covered. Every candidate must complete the following before being considered: Step 1. Complete the behavioral/Culture Index survey (the link will be sent on a separate email upon application) Step 2. Submit your resume and a 3-to-5 minute video. Use it to walk us through one operational system you have personally built and scaled. Describe what was broken, what you built, and what changed because of it. Step 3. Qualified candidates will be invited into our hiring pipeline for interviews with the recruiting team, the hiring manager, and the CEO.

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world. As a Senior Data Scientist, you will apply strong expertise in AI through the use of machine learning, data mining, and information retrieval to design, prototype, and build next-generation advanced analytics engines and services. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results. Key Responsibilities • Serve as a resource for creating AI agents and RAG databases to solve problems. Develop AI Agent tools to automate the retrieval, wrangling, and analysis of data., • Utilize combined knowledge of data structures, analytics, algorithms/models, and strong computer science fundamentals to prepare datasets, conduct analytics, and develop deployable solutions with guidance from more senior resources., • Able to analyze and prepare complex and new data sources and incorporate them into analytical solutions., • Collaborate with customers and key stakeholders on initiating ideas, performing design, analysis, and process improvement., • Develop and deploy AI and ML solutions on Google Cloud Platform., • Utilize massive data sources to craft business insights and features for innovative solutions., • Understand diverse data sources, both structured and unstructured., • 9+ years of overall experience, 4+ years working as a GenAI Data Scientist., • Experience with Python from a functional programming paradigm, able to manage dependencies and virtual environments, along with version control in git, • Machine learning and deep learning fundamentals, natural language processing (NLP), cloud computing, multi-agent systems understanding, data analysis, programming proficiency, and a grasp of ethical considerations in AI development., • Experience with agents frameworks (preferably Langchain)., • Experience with Prompt engineering- Chatbots and virtual assistants, Image generation etc., • Experience with proprietary and/or open source LLMs., • Experience in prompt engineering., • Experience with RAG and Vector Databases Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.

Description Company Description To apply for this position, you must be a U.S. Citizen, you must currently live in the U.S., you must pass an FBI background check, and you must be willing to take a drug test. ForceMetrics™ mission is to transform data for social change. We’re striving to make a positive community impact by helping public safety and government agencies better utilize data to benefit every individual. By bringing data-driven innovation to dated systems and processes, ForceMetrics is empowering responders to make better, more informed decisions in the moment, ultimately working to solve some of the toughest societal problems. About the role HOW YOU WILL HAVE IMPACT • Work directly with customers and field users to surface problems worth solving and see them through to delivery., • Collaborate across Product, Engineering, Customer Success, and Go-To-Market teams to shape and execute the product roadmap., • Translate product strategy into clear user stories and detailed requirements that deliver customer value., • Take features from zero to one, including ideation, research, development, and successful launch., • Enable go-to-market readiness through collaboration with Sales, Marketing, and Customer Success. WHAT YOU WILL DO • Write user stories and functional specs based on customer and stakeholder feedback., • Run discovery sessions, conduct user interviews, and review customer feedback to validate product direction., • Partner with product and leadership teams to help define the product roadmap and prioritize impactful initiatives., • Collaborate with Engineering on timelines and deliverables., • Communicate product vision and updates through wireframes, presentations, and internal documentation., • Support the evaluation, integration, and onboarding of new datasets and third-party APIs into the platform., • Coordinate launches with internal stakeholders and ensure readiness across GTM functions., • Serve as the voice of the customer within cross-functional teams. Requirements WHAT YOU MUST HAVE • Domain experience: 3 to 5 years in a Product Manager role within a SaaS company, ideally in public safety, law enforcement, govtech, or a data-intensive product environment, or direct experience as a law enforcement professional, crime analyst, or public safety practitioner ready to transition into product., • Data fluency: You've worked with data in a meaningful way, whether building data products, working with APIs and integrations, or using data operationally to make decisions in the field., • Startup experience: You've worked in a fast-moving, high-growth environment where ambiguity is the norm and execution is the expectation., • Small team success: You're energized by working on a focused, cross-functional team. You contribute directly, take ownership, and move things forward alongside your teammates., • Hands-on mindset: You roll up your sleeves, take ownership, and move things forward without waiting for perfect conditions., • End-to-end expertise: You've conducted research, built requirements, and successfully shipped products., • Exceptional communication: You can clearly articulate priorities and requirements to both technical teams and leadership., • Problem-solving skills: Comfortable navigating ambiguity, prioritizing ruthlessly, and using creative thinking to move forward., • Comfort with iterative development: You've worked in sprint-based environments and understand how to ship incrementally. Benefits WHAT WE CAN OFFER • A strong sense of mission for impacting real communities and solving complex societal problems, • Work alongside other top talent in a rewarding and enjoyable culture, • Company Equity (seed-state), • Medical, Dental, Vision & Life Insurance, • 401(k), • 100% Remote, • Standard holidays and paid time off, • Salary range for this position is Base Salary of $105K to $130K+ DOE About ForceMetrics ForceMetrics was founded in 2020 to provide data analytics and enrichment applications to public safety agencies throughout the United States, with a focus on better community outcomes through data. We're venture-backed with a diverse founding team led by Andre McGregor, computer engineer and veteran FBI Special Agent turned entrepreneur, alongside a team of data scientists, software engineers, cybersecurity experts, and business operations leaders—many of whom have been law enforcement officers themselves, and have previously built successful companies. We have a robust set of investors and an advisory board of active/retired police chiefs, government leaders, and technology innovators. ForceMetrics™ values diversity, and we are proud to be an Equal Opportunity Employer committed to providing employees with a work environment free of discrimination and harassment. ForceMetrics™ will not tolerate discrimination or harassment of any kind based on any characteristics.

Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools. Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams. Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey. We’re hiring a Senior Applied AI/ML Engineer to build and improve high-impact AI systems that sit directly in important product and operational workflows. This role reports to the Head of AI/ML Engineering and is designed for someone who wants to work on applied systems, not research in isolation. You’ll operate at the intersection of models, software, product workflows, and business outcomes. You will work on building models that produce optimal, fair, and defensible offers for insurance claims. We are looking for product-oriented applied engineers who can move quickly, own meaningful surfaces, and turn ambiguous opportunities into shipped systems with measurable value. Some candidates may come from a classic ML engineering path. Others may come from data science-heavy environments where experimentation, optimization, decisioning, or marketplace dynamics were central. We’re open to both, as long as you are excited to ship. We also want someone who is AI-first in their own work. The right person will use AI actively in engineering, analysis, iteration, debugging, and experimentation, and will help the team build a strong AI-native way of working. Own and improve applied AI and ML systems that influence important business workflows. Design, train, and deploy models that generate optimal, fair, and explainable offers for claims, balancing business objectives with fairness constraints. Build and refine production workflows around generation, decisioning, retrieval, evaluation, and orchestration. Work on concrete systems such as position statement generation, offer engine improvements, open negotiation agents, and configurable rules or decisioning systems. Design and run experiments that improve model quality, workflow quality, and business outcomes. Partner with product, operations, and engineering teammates to define success metrics and translate messy real-world problems into buildable systems. Improve prompt, model, and workflow behavior through tight feedback loops and practical iteration. Contribute to the engineering quality of these systems, including instrumentation, testing, rollout safety, and operational visibility. Use AI as a force multiplier in your own work and help the team move faster by bringing strong AI-native habits. Balance speed and rigor in an environment where shipping matters and iteration is constant. In the first 6 to 12 months, strong outcomes in this role would include: Measurable improvements in the quality, fairness, and defensibility of offers generated for claims. Making clear improvements to position statement generation, offer engine behavior, open negotiation workflows, or related AI systems Designing and running high-value experiments with real product or business impact Reducing failure modes and increasing confidence in production AI workflows Helping create stronger feedback loops between model behavior, operational workflows, and business outcomes Becoming a trusted technical owner for an important applied AI surface Contributing to a team culture that is both highly practical and highly capable with AI Experience building optimization systems for pricing, bidding, or equitable decisioning. Experience with applied ML, LLM systems, agent workflows, or decisioning systems in production Experience designing and interpreting experiments, evals, or optimization loops Experience in domains like marketplaces, pricing, ad tech, credit decisioning, lending, or revenue optimization We’re a collaborative, low-ego team on a mission to make healthcare reimbursement fairer for providers. While we primarily hire around our core hubs–Los Angeles and New York–we remain open to exceptional talent outside those regions. Remote and hybrid flexibility varies by role and team, and is outlined in each job description. If you’re excited by solving complex problems and making a real-world impact, we’d love to hear from you. Benefits Include: Competitive compensation, including equity Full health, dental, and vision coverage Retirement savings plan through 401(k) Flexible time off Opportunities for company-wide connection and events Ready to Make an Impact? We’re building something meaningful; and we want you on the team. Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together. Work Authorization Candidates must be authorized to work in the United States without current or future employer sponsorship. Equal Employment Opportunity Pivotal Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. Reasonable Accommodations Pivotal Health provides reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws. If you need assistance during the application or interview process, please let us know. Background Checks Employment is contingent upon successful completion of applicable background checks, where permitted by law. At-Will Employment Employment with Pivotal Health is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Reliable, high-quality data is the fuel that propels AI-powered data engineering., • AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve., • We empower engineers to deliver reliable, governed data faster, cheaper, and at scale. dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our _. The way data practitioners write, debug, and ship dbt code is changing fast — and you'll be the person shaping what that experience looks like at the frontier of AI-assisted development. As the Product Manager for Developer Experience, you will own the end-to-end developer workflow in dbt Cloud: the Studio IDE, Developer Agent (our AI coding assistant), the Cloud CLI, and the dbt VS Code Extension. Together, these surfaces are the primary daily touchpoint for tens of thousands of data practitioners worldwide — from seasoned analytics engineers writing complex SQL to newer practitioners who rely on AI to help them move faster and with more confidence. This role sits at the intersection of developer tooling and leading-edge AI. You will work in close partnership with the Fusion team — the engine powering dbt's next-generation compilation, intelligence, and platform capabilities — to ensure that our developer surfaces fully leverage Fusion's capabilities and that developer needs are represented in the Fusion roadmap. The tight feedback loop between Developer Experience and Fusion is core to how dbt Cloud will evolve, and you'll be a key architect of that relationship. This is a role for someone who has thought deeply about what makes IDEs and developer tools great, and who is excited to reimagine those workflows in an era where AI can lower the floor for new practitioners while raising the ceiling for experts. • Own the developer experience roadmap across Studio IDE, Developer Agent, Cloud CLI, and the VS Code Extension — from near-term iteration to long-term vision., • Partner deeply with the Fusion team to align on capabilities, surface Fusion-powered intelligence (SQL comprehension, compute, context) through developer-facing UX, and co-define the boundary between platform and product., • Lead AI-native product development for Developer Agent — defining what a best-in-class AI coding assistant looks like for the full spectrum of dbt users, from expert analytics engineers to practitioners who are newer to code. This includes agentic workflows, context-aware suggestions, natural language interactions, and guided development experiences that meet users where they are., • Drive IDE and tooling strategy informed by a deep understanding of modern development environments — think about what VS Code, Cursor, and other leading IDEs get right, and translate those instincts to the dbt Cloud context., • Define and execute cross-functional collaboration with engineering, design, and GTM teams to ship high-quality developer experiences on a predictable cadence., • Build tight feedback loops with the dbt community and enterprise customers to continuously improve developer tools, with particular attention to power users and technical practitioners., • Conduct market and user research to understand the competitive landscape for developer tooling and AI-assisted development, and bring sharp external perspective into the roadmap., • Align developer experience investments to broader company goals, product-led growth metrics, and the Fusion platform strategy., • Developer satisfaction and engagement metrics (activation, session depth, feature adoption) trending up across Studio, Canvas, CLI, and Developer Agent., • Developer Agent is a differentiated, well-regarded AI coding experience for data practitioners — not just a feature, but a product., • The Studio IDE and Canvas deliver a cohesive, fast, and intelligent development workflow powered by Fusion capabilities., • Strong, trust-based execution partnership with the Fusion team: shared roadmap visibility, clear API contracts, and coordinated shipping., • The Cloud CLI is a first-class product that developers actively choose, not a fallback., • 5+ years of product management experience, with meaningful time spent on developer tools, IDEs, or technical platforms., • Direct experience managing IDE or developer environment products — you have an informed point of view on what makes development tools excellent and where modern IDEs fall short., • Demonstrated engagement with AI-powered development tools — you've used, studied, and formed strong opinions about AI coding assistants (Copilot, Cursor, Devin, etc.) and how they change the development experience., • A strong technical foundation that allows you to work fluently with engineering partners, reason about system architecture, and contribute meaningfully to technical decisions., • Experience conducting user research and translating developer feedback into prioritized, scoped product work., • Excellent written and verbal communication — you can write a crisp spec, give a compelling demo, and synthesize complex tradeoffs for diverse audiences., • Comfort working asynchronously as part of a distributed, remote team., • Hands-on experience with dbt or similar SQL-first transformation frameworks., • Prior experience building or shipping AI agent features (agentic UX, multi-step LLM workflows, context management)., • Familiarity with LSP (Language Server Protocol), tree-sitter, or other IDE infrastructure primitives., • Experience with CLI tooling and developer workflow automation., • Background in open source software development or strong engagement with developer communities., • Knowledge of modern data warehouses (Snowflake, BigQuery, Databricks, Redshift, etc.) and the analytics engineering ecosystem. Salary: We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Labs' total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York Metro, San Francisco, DC Metro, Seattle, Austin), an alternate range may apply, as specified below. • The typical starting salary range for this role is: $197,000 - $239,000 USD, • The typical starting salary range for this role in the select locations listed is: $219,000 - $266,000 US Equity Stake Benefits - dbt Labs offers: • Unlimited vacation (and yes we use it!), • 401k w/3% guaranteed contribution, • Excellent healthcare, • Paid Parental Leave, • Wellness stipend, • Home office stipend, and more! *Equity or comparable benefits may be offered depending on the legal limitations • Interview with a Talent Acquisition Partner (30 Mins), • Technical Interview with Hiring Manager (30 Mins), • Team Interviews with Cross Collaborators ( 4 rounds, 45 Mins each) dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI _. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations. _ _ _

About _Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our visionWe’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our tractionSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our teamOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you We’re looking for a people-first, execution-obsessed Tier I Support Team Lead to lead from the floor, coach with intention, and drive consistent performance across our frontline Support team. This role is not about passive management. It’s about daily presence, clear standards, strong coaching, and rapid course correction to ensure customers receive timely, empathetic, and high-quality support—every interaction, every day. The Tier I Support Team Lead is responsible for the day-to-day execution of Tier I support. You will coach agents in real time, reinforce expectations, monitor performance against clear metrics, and take action when standards are not being met. You’ll work closely with other Team Leads, the Support Manager, and QA to ensure alignment, coverage, and consistency across the org. This role is 100% remote and may be based in LATAM - Colombia, Mexico or Costa Rica. • Lead and develop frontline agents, • Own coaching and development for a pod of Tier I agents through structured 1:1s, live call/chat coaching, and timely feedback, • Build confidence and capability while holding a high bar for performance, ownership, and customer experience, • Identify skill vs. will gaps and address them directly through coaching or performance management, • Own quality, accuracy, and consistency, • Reinforce SOPs, workflows, and decision frameworks consistently, • Partner with QA to calibrate expectations, address trends, and translate QA insights into clear coaching actions, • Ensure tone, accuracy, and adherence meet expectations—not just CSAT, • Drive daily execution and results, • Actively monitor SLA, productivity, schedule adherence, attendance, and CSAT, • Stay close to the floor to identify risks early and intervene quickly, • Escalate issues appropriately while maintaining strong Tier I → Tier II handoffs, • Build a culture of accountability and support, • Create an environment where expectations are clear, feedback is frequent, and performance is owned, • Balance empathy with accountability—agents feel supported and responsible for results, • Reinforce behaviors that align with our values and customer standards, • Enable scale and operational improvement, • Surface gaps in training, documentation, tooling, or process, • Partner with leadership to continuously improve how Tier I support operates at scale, • Help agents progress toward mastery-level performance and future growth opportunities, • Report to: Support Team Manager, • Coach daily: Tier I Support Agents through 1:1s, feedback, and performance management, • Partner with: Other Tier I Team Leads to ensure coverage, consistency, and alignment, • Collaborate with: Tier II Team Lead to improve escalation quality and handoffs, • Work closely with: QA Analyst on calibration, trends, and targeted coaching initiatives, • 3–6 years of experience in customer support, ideally in a high-volume SaaS or marketplace environment, • 1–2 years in a leadership, senior agent, SME, or acting lead role with direct coaching responsibility, • Strong passion for coaching and developing others—paired with comfort holding firm performance standards, • Proven ability to manage day-to-day performance across SLA, productivity, attendance, and quality, • Ability to diagnose performance issues (skill, behavior, clarity, or effort) and respond decisively, • Highly organized, proactive, and comfortable making decisions without constant direction, • Clear, direct, and empathetic communicator—able to deliver feedback that drives change, • Experience with support tooling (Salesforce, Talkdesk, Intercom, or similar CRM/telephony platforms), • Calm, structured leader in fast-paced, high-volume environments, • Spanish/English bilingual fluency is a strong plus, • Restaurant, hospitality, or marketplace support experience is a plus, • The estimated base salary range for this role is $30k USD, • Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! 🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. About the team The Developer Experience Programs team shapes how engineers at 1Password work, and how engineers work shapes what 1Password ships. We run the programs, measurement, enablement, and cross-functional mechanisms that support developer experience across the software development lifecycle, and we build the feedback loops that help Engineering adopt new capabilities and continuously improve the speed and quality of delivery. The team sits within Engineering Operations and works closely with Platform Engineering, Security, IT, and Finance. Platform Engineering builds and owns the underlying developer tooling, data platforms, and AI workflow systems. DevEx Programs partners with them on the decision, rollout, enablement, and measurement work that help those investments land effectively across Engineering. The role As a Senior Business Program Manager, you will run the programs and mechanisms that turn developer experience signals into program priorities for engineering at 1Password. You will design and own how we measure developer experience and effectiveness, and you’ll translate those findings into clear program decisions, including developer tooling and our impact measurement strategies. The immediate priority is AI-accelerated software delivery, where demand is highest and traditional developer productivity measures are being tested by new tools and ways of working. This role is coming in at a formative stage: the team is new, foundational mechanisms are being stood up, and you’ll have a real opportunity to help shape how 1Password ships software. This IC role is for a strong cross-functional operator who can bring structure to ambiguous decisions, turn signals into clear recommendations, and help partners across Platform Engineering, Security, IT, and Finance move to better, faster program decisions. This is a remote opportunity within Canada and the US. What you will do: Translate developer experience signals into program priorities. Synthesize tooling data, measurement outputs, pilot results, and developer feedback into actionable insights. Bring those insights into portfolio planning, measurement reviews, and roadmap conversations with partner teams. Turn insights into clear recommendations on where to invest, expand, rationalize, or retire tools and related programs. Lead the developer experience measurement program. Own the day-to-day program leadership for 1Password’s developer experience measurement platform: coverage, data quality, reporting cadences, and how signals are used operationally. Partner with Platform Engineering on metrics platform priorities, instrumentation, and data integrity, while owning program structure, stakeholder alignment, and operating cadence. Build the operating mechanisms that make developer experience and tooling data useful for decision-making.⁠ Support investment and portfolio decisions with adoption reporting, usage analysis, and impact-oriented recommendations. Evolve the measurement model as software delivery changes, especially where traditional signals become less representative of AI-native work. Run developer tooling evaluation, pilots, and portfolio governance. Own intake, prioritization, and evaluation workflows for developer tools across the SDLC, with a near-term focus on AI tooling. Maintain the evaluation frameworks, decision criteria, and review mechanisms used to assess new tools and changes across the portfolio. Design and run structured pilots with clear hypotheses, baselines, success criteria, and decision points. Coordinate security review, integration approval, and related governance, including emerging integration patterns such as MCPs. Partner with IT, Finance, and Procurement on provisioning, licensing, renewals, and cost visibility across the portfolio. What success looks like: Engineering ships faster and with higher confidence because tooling decisions are streamlined and grounded in clear evaluation frameworks, pilots, and cross-functional input from Platform Engineering, Security, IT, Finance, and Procurement. The tooling portfolio is actively managed, with clear visibility into what to adopt, expand, rationalize, or retire. The developer experience measurement program is trusted and regularly used to guide investment and prioritization, with operating mechanisms that leaders and partner teams rely on. Investment recommendations are backed by a clear mix of adoption data, usage trends, developer feedback, pilot results, and measurement insights. The measurement model keeps pace with how software delivery is changing, especially around AI-native work. What we are looking for: 5+ years of experience leading complex cross-functional programs in a technical organization, especially where decisions are shared across multiple stakeholders. Background in developer experience, developer productivity, engineering effectiveness, internal platform programs, technical program management, or a related function. Familiarity with AI-accelerated development workflows, and an understanding of the tools, adoption patterns, and measurement challenges that come with them. Working familiarity with developer productivity and developer experience measurement frameworks (DORA, SPACE, DX Core 4, or similar), and a point of view on where they help and where they fall short. Ability to design evaluation frameworks, structure pilots, and turn mixed quantitative and qualitative inputs into clear recommendations. Strong judgment in ambiguous environments. You bring structure to messy inputs, clarify tradeoffs, and help teams move to decisions. Comfort partnering with engineering teams and technical leaders without needing to be an engineer yourself. Experience coordinating across partner functions such as Security, IT, Finance, or Procurement. Strong written and verbal communication, including executive-ready recommendations, pilot readouts, and concise decision-oriented summaries. Nice to have: Direct experience with AI developer tools such as coding assistants, code review tools, or agent frameworks. Hands-on experience with developer productivity measurement platforms or dashboards (e.g., DX, Jellyfish, LinearB, or in-house equivalents). Background in software engineering, engineering management, or technical program management. USA-based roles only: The annual base salary for this role is between $115,000 USD and $161,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $101,000 CAD and $141,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

About candidate.fyi candidate.fyi is the AI execution layer for talent operations. We build the infrastructure that powers interview scheduling, recruiting coordination, and candidate experience for companies like CoreWeave, Intercom, and Yelp - and we're doing it with a level of AI-nativeness that the legacy players in this space can't touch. We're a lean, high-conviction team growing fast without burning cash. Every person here has real ownership and real impact. We don't have layers of process - we ship, learn, and iterate. The Role We're looking for a backend-focused full stack engineer who thinks in systems, cares about product quality, and is genuinely excited to build with AI - not just alongside it. You'll work directly with the founding team on the core platform: the scheduling engine, our autonomous AI agents, and the integrations that connect _ to enterprise ATS infrastructure. Your focus is backend - but you're comfortable enough on the frontend to own a feature all the way through. You'll also talk to customers directly, understanding their problems firsthand and using that to shape what you build. This isn't a ticket-execution role. We want someone who notices what's broken before being told, proposes solutions, and has opinions about how the product should work. What You'll Do Build and scale backend services in Python and Django powering our scheduling, coordination, and AI agent infrastructure Design and ship autonomous agents that handle real recruiting workflows - scheduling coordination, candidate communication, and handoff logic - with minimal human intervention Design APIs that integrate with enterprise ATS systems and our React frontend Ship AI-powered features using LLMs; we use Cursor heavily as a team and expect you to be comfortable working that way Optimize database performance and query efficiency across a PostgreSQL backend handling complex scheduling logic Talk directly with customers to understand pain points, validate solutions, and close the feedback loop between what's shipped and what's needed What We're Looking For 2–3 years of hands-on Python and Django experience - this is non-negotiable Solid PostgreSQL fundamentals: query optimization, schema design, indexing Comfort with REST API design and integration patterns Familiarity with TypeScript and React - you don't need to live on the frontend, but you shouldn't be afraid of it Proficiency with AI coding tools; we're a Cursor shop and expect you to work the same way Experience building or working with AI agents, LLM-powered workflows, or agentic systems is a strong plus A product mindset: you think about the "why" behind what you're building, not just the "how" Eastern timezone for overlap with the team Why candidate.fyi Work side by side with the founding team - no layers, no middlemen Talk directly with customers at companies like CoreWeave, Intercom, and Yelp and see the impact of your work firsthand Small team, real ownership - no waiting six months to see your work in production We're building toward fully autonomous recruiting agents, and you'll be central to that Remote-friendly with full health benefits

About ZumaZuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market. Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC’s former COO, Qasar Younis. As a Front-End Engineer, you will: Architect and build user interfaces that bring our AI assistant, Kelsey, to life—transforming complex workflows into clean, intuitive experiences Own the front-end stack, making critical decisions about component design, performance, and scalability as our first dedicated front-end hire Develop self-serve tools that allow property managers to onboard, configure, and train AI agents without needing engineering support Design and implement real-time feedback loops, analytics dashboards, and status indicators to help customers build trust in AI-driven workflows Collaborate closely with design, product, and full-stack engineers to translate nuanced user needs into elegant, frictionless UIs Bring consistency and polish to the platform through a shared design system and UI standards Push the boundaries of human–AI interaction design by prototyping and launching interfaces that guide, explain, and empower Champion usability, accessibility, and performance, ensuring our platform is fast, inclusive, and delightful Lay the foundation for front-end engineering best practices, tooling, and developer experience as we scale the team Iterate quickly, incorporating feedback from real users and customers who rely on your work daily to run their communities • You'll work directly with cutting-edge LLM technology in a real-world application, • You want to work at a company where customers feel your impact every day., • You'll architect AI-powered systems that are transforming the real estate industry, • You'll have autonomy to design and implement innovative technical solutions, • Your work will directly impact thousands of apartment communities and millions of renters, • You'll receive significant equity in a venture-backed company with strong traction, • As we scale, your role and influence will grow with the company, • This is a demanding role that will often require extended hours and deep commitment, • As a founding team member, you'll need to wear multiple hats and step outside your comfort zone, • You'll need to make thoughtful tradeoffs between innovation and immediate needs, • You'll interact directly with customers to understand their needs and occasionally travel to their offices, • We're a startup - priorities can shift rapidly as we respond to market opportunities and customer needs, • If you're not comfortable getting your hands dirty with legacy code or speaking directly with customers, this isn't the job for you, • Leading critical system rewrites to transform our architecture into a highly scalable foundation, • Working closely with our product team to translate customer needs into technical solutions, • Architecting and building advanced systems for our LLM-based AI leasing agent, • Creating intelligent configuration interfaces that allow our AI to adapt to customer needs, • Designing and implementing integration frameworks connecting our AI with customer systems, • Establishing modern engineering practices and infrastructure for an AI-first product, • Implementing robust analytics to measure and improve our AI's effectiveness, • Leading the development of innovative features that push the boundaries of AI in real estate, • Mentoring engineers and elevating the team's capabilities with LLM technologies, • 5–10+ years of front-end engineering experience, ideally in startup or product-focused environments, • Deep fluency in React, TypeScript, Tailwind, and modern build tools (Vite, Webpack, etc.), • Experience building admin interfaces, configuration workflows, and data visualizations, • Passion for user experience and close collaboration with designers, • Familiarity with backend integration (_, GraphQL, REST, or gRPC), • Experience working with AI/LLM-powered products is a big plus—but not required, • Comfort navigating ambiguity, owning outcomes, and shipping fast, • Excellent communicator, collaborator, and craftsman Customer‑First OutcomesEvery commit should trace back to resident or operator value. Whether it’s a new feature, infra investment, or AI capability, if it doesn’t solve a real problem, it doesn’t ship.Bias for SimplicityWe favor composable primitives over clever abstractions. Open standards, clean APIs, and clear contracts win over custom complexity, even if the custom version is cooler.Quality Is a Gate, Not an After‑ThoughtQuality is built-in from day one. Our definition of done includes: test coverage, performance checks, basic observability, and internal docs. Shipping fast doesn’t mean skipping craftsmanship.Data‑Driven ChoicesWe use data to guide, not paralyze, our decision-making. We track leading indicators (cycle time, defect rate, NPS) and lagging signals (retention, revenue impact). We keep instrumentation lightweight but meaningful signal over spreadsheet.Transparency & Written CultureGood ideas don’t expire in Zoom. We operate in public inside the company, TDDs, PR reviews, and Linear tickets tell the story. This keeps us async-friendly, auditable, and aligned across time zones and functions. • Great health insurance, dental, and vision., • Gym and workspace stipends., • Computer and workspace enhancements., • Unlimited PTO., • Company off-sites with the team., • Opportunity to play a critical role in building the foundations of the company and Engineering culture.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support org handles tens of millions of interactions yearly, engaging with one in five Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking & Listing issues, Safety & Claims. The organization is globally distributed with offices in San Francisco, Dublin, Montreal, Seattle, Singapore, Manila, Gurgaon and an extensive partner network serving all regions. The Difference You Will Make: We are looking for a Senior Manager of Workforce Management (WFM) on our Community Support (CS) team. The Senior Manager will be responsible for maximizing efficiency by ensuring optimal staffing levels, enhancing the quality of customer interactions through continuous monitoring and training, and driving service level performance with data-driven insights. This role also focuses on balancing cost control while meeting service level agreements (SLAs) and improving the overall customer experience through analytics and feedback. This role will be responsible for managing workforce planning and real-time monitoring. A Typical Day: Workforce Scheduling & Capacity Planning: • Oversee the creation and management of employee schedules to match forecasted demand., • Ensure that schedules optimize resource allocation, minimizing under- and over-staffing., • Coordinate with operations to adjust schedules based on real-time demand and unforeseen events., • Optimize labor costs while maintaining service quality through strategically leverage staffing levers., • Track and control shrinkage categories and ensure tight monitoring over overtime, absenteeism, and other factors that impact labor costs. Service Level Management: • Partner with the real-time management team to monitor call volumes and agent availability, making on-the-fly adjustments to maintain service levels., • Design and implement contingency plans during peak times, or unexpected medium term increase in volume., • Communicate with operations leaders to address staffing issues and find solutions to mitigate risks. Performance Analysis & Reporting: • Analyze performance data to identify trends, inefficiencies, and areas for improvement., • Report on key workforce metrics such as occupancy, adherence, shrinkage, and service levels., • Provide insights and recommendations to senior management based on workforce data analysis (i.e. Hours of Ops change). Leadership & Team Development: • Lead and mentor a workforce operations team, fostering a culture of continuous improvement and accountability., • Ensure that the team is trained and utilizing the latest WFM practices and technologies. Collaboration & Stakeholder Management: • Engage and partner with external vendors and partners to optimize workforce management solutions, • Serve as a liaison between the workforce operations team and contact center management to ensure that workforce strategies support operational goals., • Collaborate with other departments, such as HR, Operations, and Product, to ensure that workforce operations align with broader business strategies. Your Expertise: • 10+ years experience in workforce management, business operations or operations management roles supporting global contact center operations, with proven experience leading and developing a WFM team., • Must have deep functional domain expertise and knowledge in contact center operations and best practices with a comprehensive understanding of employee scheduling and process optimization., • In-depth knowledge and expertise in WFM software and tools: Proficiency in WFM software and tools (e.g., Aspect, NICE, Verint) is essential with an understanding of industry best practices. Must be committed to learning the emerging technologies in contact centers., • Experience with short range forecasting, scheduling, interval management, real-time adherence, provisioning and reporting is required., • Experience working in or closely with contact center operations with a deep understanding of the dynamics of customer service, contact volume fluctuations, and the impact of workforce management on service levels is key., • Strong analytical and problem-solving skills with a proven track record for using data to drive key business decisions. Must have the ability to interpret complex data and make informed decisions based on forecasts and real-time data., • Strong project management skills, including the ability to manage multiple initiatives simultaneously., • Exceptional leadership skills with the ability to build and lead a high performing team. Must be able to provide leadership, empowerment and motivation across teams and peers., • Excellent verbal and written communication skills with the ability to effectively interact with senior management, frontline staff and various other CS teams. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. _ If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Developer, you’ll join the team that owns our device-resident agent and expand how 1Password software is installed, configured, and managed across customer devices. You’ll work on a deeply technical client daemon that runs directly on macOS, Windows, and Linux as a background service, with close integration into each operating system. This role sits within an established agent team, but with meaningful ownership of new capabilities. You’ll help design and build the mechanisms that make enterprise deployment simpler, more reliable, secure, and observable at scale, while ensuring they fit naturally into the agent architecture and the broader 1Password platform. While your primary focus will be the endpoint agent and its communication model, you’ll also help shape the contracts and supporting services around it. In practice, that may include prototyping or building lightweight backend components needed to validate workflows, lifecycle behaviors, and end-to-end system design. You’ll help shape our enterprise installation and lifecycle experience end-to-end, ensuring reliability, security, and observability at scale. This is a remote opportunity within Canada and the US. What we're looking for: 5+ years of experience developing system-level or device-resident software for macOS or Windows Strong proficiency in Go Experience developing background services (e.g., Windows Services, macOS launchd) Solid understanding of OS concepts: file systems, permissions, process lifecycle, and privilege boundaries A passion for and experience with security development best practices, coding standards, and design patterns Experience working in a remote-first company or distributed teams. You’re self-driven, with excellent communication skills, and capable of managing your own time effectively. Bonus points for: Experience with Linux system services Familiarity with software installation and update frameworks Experience designing resilient update and rollback mechanisms Experience designing secure client-server communication Experience as a Systems Administrator or Client Platform Engineer Experience troubleshooting production issues on customer devices What you can expect: A remote-first environment where you’ll have the freedom to work from anywhere, with a focus on asynchronous collaboration. Deep ownership of a foundational platform component Minimal meetings, allowing you the time and space to focus on solving complex authentication challenges. Opportunities to make significant technical contributions and lead impactful projects across 1Password’s growing platform. A flexible work environment with the support of a passionate, collaborative team. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

HOW YOU WILL HAVE IMPACT You will work closely with ForceMetrics leadership to set and drive go-to-market strategy, establish sales goals, foster customer relationships, and develop and implement processes to successfully bring ForceMetrics to a wide audience. As an early member of our team, you'll have many opportunities to forge our best practices and create areas of ownership for yourself • Team Approach: Collaborate and orchestrate with ForceMetrics leadership to develop and execute a comprehensive strategy for growing ForceMetrics’ presence in public safety agencies nationwide, including deployment strategy, marketing, legal, and operations, to ensure a seamless customer experience and successful deal closure., • Strategic Territory Development: Take ownership of the law enforcement sector in assigned territory, with a heavy focus on capitalizing on the opportunities in the assigned area. Identify and cultivate sales opportunities to surpass individual sales quotas and contribute significantly to the overall growth of the business., • Product Expertise: Develop deep familiarity with the ForceMetrics platform and its unique use cases and advantages to solving real-world public safety and societal problems. Present and demonstrate product advantages, features, functions & benefits to law enforcement agencies in a highly differentiated way and with the ability to articulate solution value., • Market Engagement: Represent ForceMetrics at industry events/conferences and build strong relationships with law enforcement agencies by immersing yourself in their challenges, needs, and technology roadmaps and articulating the value proposition to diverse stakeholders, from frontline officers to high-ranking officials., • Pipeline Management: Develop and streamline internal sales processes, from prospecting and lead generation to customer acquisition. Initiate and nurture relationships with departments, city leaders, and government officials, serving as the key point of contact between ForceMetrics and respective institutions while managing a robust pipeline of opportunities while building multiple routes to revenue., • Intuition and Problem-Solving: Develop creative strategies in partnership with leadership to determine goals and targets while working with internal & external advisors and law enforcement veterans, crafting tailored solutions to meet customers’ needs. WHAT YOU WILL DO • Develop deep familiarity with the ForceMetrics platform and its unique uses and advantages to solving real-world public safety and societal problems, • Travel to client sites to educate agencies about our product and provide product demonstrations., • Accurately manage forecasting, including pipeline management and company reports, to ensure transparency and accuracy in business operations., • Effectively manage the sales pipeline using MEDDPICC methodology. WHAT YOU MUST HAVE • Grit, Persistence, Heart, Desire, Adaptability, Integrity and Intuition., • Passionate about helping make a difference in the lives of many., • Proven track record and consistent quota attainment greater than $1M+ ARR/year primarily experienced in winning Net New Logos., • 5+ years of field sales experience in the enterprise software/SaaS space, with expertise in data integration, analytics, and business intelligence, • History as a top performer, consistently landing in the top 10% of stack rankings, • Comfort in negotiating and closing legal agreements with customers and supporting new customers through onboarding processes, • Experience within the public sector B2G vertical, • Excellent executive-level verbal and written communication, presentation, listening, organization, and relationship management skills, • Enjoy working in a lean, fast-paced team where you can take the initiative and generate results every day, • Ability to work with cross-functional teams and both technical and non-technical stakeholders, • Experience with HubSpot CRM WHAT WILL MAKE YOU STAND OUT • Early-stage tech startup experience, • Passion for making a difference in the lives of many, • Proven success in selling SaaS platforms into net new logo accounts with complex procurement requirements, demonstrated by overachievement of quota and strong customer references, • Existing relationships within Law Enforcement in the outlined territory are strongly preferred WHAT WE CAN OFFER • A strong sense of mission for impacting real communities and solving complex societal problems, • Work alongside other top talent in a rewarding and enjoyable culture, • Company Equity (seed-state), • Medical, Dental, Vision & Life Insurance, • 401(k), • 100% Remote, • Standard holidays and paid time off, • Salary range for this position is Base Salary of $105K to $130K+ DOE and OTE of $105K to $130K+ ForceMetrics was founded in 2020 to provide data analytics and enrichment applications to public safety agencies throughout the United States, with a focus on better community outcomes through data. We're venture-backed with a diverse founding team led by Andre McGregor, computer engineer and veteran FBI Special Agent turned entrepreneur, alongside a team of data scientists, software engineers, cybersecurity experts, and business operations leaders—many of whom have been law enforcement officers themselves, and have previously built successful companies. We have a robust set of investors and an advisory board of active/retired police chiefs, government leaders, and technology innovators. ForceMetrics™ values diversity, and we are proud to be an Equal Opportunity Employer committed to providing employees with a work environment free of discrimination and harassment. ForceMetrics™ will not tolerate discrimination or harassment of any kind based on any characteristics. Company Industry: Information Technology & Services

HOW YOU WILL HAVE IMPACT You will work closely with ForceMetrics leadership to set and drive go-to-market strategy, establish sales goals, foster customer relationships, and develop and implement processes to successfully bring ForceMetrics to a wide audience. As an early member of our team, you'll have many opportunities to forge our best practices and create areas of ownership for yourself • Team Approach: Collaborate and orchestrate with ForceMetrics leadership to develop and execute a comprehensive strategy for growing ForceMetrics’ presence in public safety agencies nationwide, including deployment strategy, marketing, legal, and operations, to ensure a seamless customer experience and successful deal closure., • Strategic Territory Development: Take ownership of the law enforcement sector in assigned territory, with a heavy focus on capitalizing on the opportunities in the assigned area. Identify and cultivate sales opportunities to surpass individual sales quotas and contribute significantly to the overall growth of the business., • Product Expertise: Develop deep familiarity with the ForceMetrics platform and its unique use cases and advantages to solving real-world public safety and societal problems. Present and demonstrate product advantages, features, functions & benefits to law enforcement agencies in a highly differentiated way and with the ability to articulate solution value., • Market Engagement: Represent ForceMetrics at industry events/conferences and build strong relationships with law enforcement agencies by immersing yourself in their challenges, needs, and technology roadmaps and articulating the value proposition to diverse stakeholders, from frontline officers to high-ranking officials., • Pipeline Management: Develop and streamline internal sales processes, from prospecting and lead generation to customer acquisition. Initiate and nurture relationships with departments, city leaders, and government officials, serving as the key point of contact between ForceMetrics and respective institutions while managing a robust pipeline of opportunities while building multiple routes to revenue., • Intuition and Problem-Solving: Develop creative strategies in partnership with leadership to determine goals and targets while working with internal & external advisors and law enforcement veterans, crafting tailored solutions to meet customers’ needs. WHAT YOU WILL DO • Develop deep familiarity with the ForceMetrics platform and its unique uses and advantages to solving real-world public safety and societal problems, • Travel to client sites to educate agencies about our product and provide product demonstrations., • Accurately manage forecasting, including pipeline management and company reports, to ensure transparency and accuracy in business operations., • Effectively manage the sales pipeline using MEDDPICC methodology. WHAT YOU MUST HAVE • Grit, Persistence, Heart, Desire, Adaptability, Integrity and Intuition., • Passionate about helping make a difference in the lives of many., • Proven track record and consistent quota attainment greater than $1M+ ARR/year primarily experienced in winning Net New Logos., • 5+ years of field sales experience in the enterprise software/SaaS space, with expertise in data integration, analytics, and business intelligence, • History as a top performer, consistently landing in the top 10% of stack rankings, • Comfort in negotiating and closing legal agreements with customers and supporting new customers through onboarding processes, • Experience within the public sector B2G vertical, • Excellent executive-level verbal and written communication, presentation, listening, organization, and relationship management skills, • Enjoy working in a lean, fast-paced team where you can take the initiative and generate results every day, • Ability to work with cross-functional teams and both technical and non-technical stakeholders, • Experience with HubSpot CRM WHAT WILL MAKE YOU STAND OUT • Early-stage tech startup experience, • Passion for making a difference in the lives of many, • Proven success in selling SaaS platforms into net new logo accounts with complex procurement requirements, demonstrated by overachievement of quota and strong customer references, • Existing relationships within Law Enforcement in the outlined territory are strongly preferred WHAT WE CAN OFFER • A strong sense of mission for impacting real communities and solving complex societal problems, • Work alongside other top talent in a rewarding and enjoyable culture, • Company Equity (seed-state), • Medical, Dental, Vision & Life Insurance, • 401(k), • 100% Remote, • Standard holidays and paid time off, • Salary range for this position is Base Salary of $105K to $130K+ DOE and OTE of $105K to $130K+ ForceMetrics was founded in 2020 to provide data analytics and enrichment applications to public safety agencies throughout the United States, with a focus on better community outcomes through data. We're venture-backed with a diverse founding team led by Andre McGregor, computer engineer and veteran FBI Special Agent turned entrepreneur, alongside a team of data scientists, software engineers, cybersecurity experts, and business operations leaders—many of whom have been law enforcement officers themselves, and have previously built successful companies. We have a robust set of investors and an advisory board of active/retired police chiefs, government leaders, and technology innovators. ForceMetrics™ values diversity, and we are proud to be an Equal Opportunity Employer committed to providing employees with a work environment free of discrimination and harassment. ForceMetrics™ will not tolerate discrimination or harassment of any kind based on any characteristics. Company Industry: Information Technology & Services

Tebra only initiates contact with candidates via email from an official Tebra email address (@, @, or @_) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging. We are seeking a hands-on AI & Automation Engineer to design, build, and optimize integrations, automations, and AI-driven workflows that power our enterprise data and business operations. You’ll own the Workato automation stack, develop resilient data pipelines between core platforms (Salesforce, NetSuite, Snowflake, Slack), and implement AI-enabled capabilities that reduce manual work and accelerate insights. This role requires deep technical execution skills in integration development, data modeling, and programming, combined with a practical understanding of AI workflows. You will collaborate directly with stakeholders to translate business needs into scalable, automated solutions — delivering measurable improvements in data accessibility, system efficiency, and operational performance. Integration & Automation Development • Design, build, and maintain Workato recipes, connectors, and orchestrations for Salesforce, NetSuite, Slack, and Snowflake., • Implement error handling, observability, and reusable design patterns to ensure reliability and scalability. Agentic System Design • Architect multi-agent systems: tool selection, planning loops, state management, human-in-the-loop Checkpoints., • Partner with stakeholders to design corporate systems (Salesforce, NetSuite, Snowflake, Slack, etc) as agent-callable tools, not just data sources., • Build guardrails, fallbacks and error recovery for non-deterministic workflows. Data/RAG Pipeline Design & Management • Develop and automate ELT/ETL processes to support both BI Analytics and AI retrieval across similar datasets with different access patterns., • Build evaluation into every pipeline to ensure high quality results considering precision, answer faithfulness, latency and cost., • Own retrieval end-to-end including ingestion, chunking strategy, embeddings, vector storage and reranking as one connected system., • Implement data enrichment, quality checks, and architectural safeguards to maintain trusted datasets., • AI Operations, • Production observability: prompt/response tracing, cost monitoring, eval dashboards., • Document agent behavior, decision logic and failure modes., • A/B testing agent versions, model comparisons. Programming for Automation • Write modular, reusable scripts in Python, Ruby, SQL, or JavaScript to support integration, data transformation, and automation tasks. Governance & Documentation • Apply data governance practices for lineage, security, and retention., • Maintain technical documentation, diagrams, and version control via GitHub, Confluence, and Jira., • 2-5 years of experience in integration, automation, AI, software or data engineering, with 1+ year hands-on in Workato., • Proven expertise with Enterprise iPaaS required (Workato, Mulesoft, or similar)., • Proficiency in designing and implementing integrations across Salesforce, NetSuite, Slack, and Snowflake., • Hands-on technical background in ETL/ELT, Reverse-ETL, data modeling, SQL/T-SQL, and programming (Python, Ruby, or similar)., • Experience using vector databases such as Pinecone, Snowflake Cortex Search and pgvector., • Experience with AI/ML concepts and implementing AI workflows in enterprise environments., • Hands-on experience leveraging APIs and programming languages to build and maintain scalable enterprise integrations., • Experience with Cloud Platforms such as GCP or AWS preferred., • Hands-on experience using APIs and programming languages to build and maintain scalable enterprise integrations., • Experience with GitHub for version control, Jira for work tracking, and Confluence/Lucid for documentation., • Strong problem-solving, critical thinking, and ability to execute under minimal supervision., • Proficiency with Snowflake, Salesforce, and NetSuite, with strong architectural and automation design skills preferred., • Motivated to learn new technologies and develop new skills., • Track record of introducing innovation in automation and AI while maintaining governance and system reliability., • Workato Automation Pro or SnowPro certifications preferred. (For Recruiter use only) #LI-SS1 #LI-Remote We are dedicated to attracting and retaining top talent with competitive and fair compensation. For this position, this range reflects our Zone 1 (National Average) pay band. Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone. Our geo-zone system ensures your pay is competitive for your location, recognizing varying costs of labor across regions. Our four geo zones are designed to reflect this: Zone 1: National Average Zone 2: Moderately Higher Cost Regions Zone 3: High-Cost Regions Zone 4: Lower-Cost Regions Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being. In compliance with California pay transparency laws, the specific compensation range applicable to your Geo Zone will be shared during your initial talent screen. Zone 1 (National Average) $101,000 - $115,500 USD Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout — helping clinicians leave work on time and rediscover their purpose. Learn more at _. We get to know our customers - and their patients - and look at the world through their lens. Healthcare is too complex. We aim to simplify it for everyone. We reject the status quo and solve problems with creativity, perseverance, and a bias to action. We are diverse, humble, and collaborative. We put the team first and win together. Life is short and joy is underrated. We take time to have fun and celebrate success. United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences. Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences. NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: _ If you would like to report a fraudulent Tebra job posting, please contact us at _ and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too. As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.

HOW YOU WILL HAVE IMPACT You will work closely with ForceMetrics leadership to set and drive go-to-market strategy, establish sales goals, foster customer relationships, and develop and implement processes to successfully bring ForceMetrics to a wide audience. As an early member of our team, you'll have many opportunities to forge our best practices and create areas of ownership for yourself • Team Approach: Collaborate and orchestrate with ForceMetrics leadership to develop and execute a comprehensive strategy for growing ForceMetrics’ presence in public safety agencies nationwide, including deployment strategy, marketing, legal, and operations, to ensure a seamless customer experience and successful deal closure., • Strategic Territory Development: Take ownership of the law enforcement sector in assigned territory, with a heavy focus on capitalizing on the opportunities in the assigned area. Identify and cultivate sales opportunities to surpass individual sales quotas and contribute significantly to the overall growth of the business., • Product Expertise: Develop deep familiarity with the ForceMetrics platform and its unique use cases and advantages to solving real-world public safety and societal problems. Present and demonstrate product advantages, features, functions & benefits to law enforcement agencies in a highly differentiated way and with the ability to articulate solution value., • Market Engagement: Represent ForceMetrics at industry events/conferences and build strong relationships with law enforcement agencies by immersing yourself in their challenges, needs, and technology roadmaps and articulating the value proposition to diverse stakeholders, from frontline officers to high-ranking officials., • Pipeline Management: Develop and streamline internal sales processes, from prospecting and lead generation to customer acquisition. Initiate and nurture relationships with departments, city leaders, and government officials, serving as the key point of contact between ForceMetrics and respective institutions while managing a robust pipeline of opportunities while building multiple routes to revenue., • Intuition and Problem-Solving: Develop creative strategies in partnership with leadership to determine goals and targets while working with internal & external advisors and law enforcement veterans, crafting tailored solutions to meet customers’ needs. WHAT YOU WILL DO • Develop deep familiarity with the ForceMetrics platform and its unique uses and advantages to solving real-world public safety and societal problems, • Travel to client sites to educate agencies about our product and provide product demonstrations., • Accurately manage forecasting, including pipeline management and company reports, to ensure transparency and accuracy in business operations., • Effectively manage the sales pipeline using MEDDPICC methodology. WHAT YOU MUST HAVE • Grit, Persistence, Heart, Desire, Adaptability, Integrity and Intuition., • Passionate about helping make a difference in the lives of many., • Proven track record and consistent quota attainment greater than $1M+ ARR/year primarily experienced in winning Net New Logos., • 5+ years of field sales experience in the enterprise software/SaaS space, with expertise in data integration, analytics, and business intelligence, • History as a top performer, consistently landing in the top 10% of stack rankings, • Comfort in negotiating and closing legal agreements with customers and supporting new customers through onboarding processes, • Experience within the public sector B2G vertical, • Excellent executive-level verbal and written communication, presentation, listening, organization, and relationship management skills, • Enjoy working in a lean, fast-paced team where you can take the initiative and generate results every day, • Ability to work with cross-functional teams and both technical and non-technical stakeholders, • Experience with HubSpot CRM WHAT WILL MAKE YOU STAND OUT • Early-stage tech startup experience, • Passion for making a difference in the lives of many, • Proven success in selling SaaS platforms into net new logo accounts with complex procurement requirements, demonstrated by overachievement of quota and strong customer references, • Existing relationships within Law Enforcement in the outlined territory are strongly preferred WHAT WE CAN OFFER • A strong sense of mission for impacting real communities and solving complex societal problems, • Work alongside other top talent in a rewarding and enjoyable culture, • Company Equity (seed-state), • Medical, Dental, Vision & Life Insurance, • 401(k), • 100% Remote, • Standard holidays and paid time off, • Salary range for this position is Base Salary of $105K to $130K+ DOE and OTE of $105K to $130K+ ForceMetrics was founded in 2020 to provide data analytics and enrichment applications to public safety agencies throughout the United States, with a focus on better community outcomes through data. We're venture-backed with a diverse founding team led by Andre McGregor, computer engineer and veteran FBI Special Agent turned entrepreneur, alongside a team of data scientists, software engineers, cybersecurity experts, and business operations leaders—many of whom have been law enforcement officers themselves, and have previously built successful companies. We have a robust set of investors and an advisory board of active/retired police chiefs, government leaders, and technology innovators. ForceMetrics™ values diversity, and we are proud to be an Equal Opportunity Employer committed to providing employees with a work environment free of discrimination and harassment. ForceMetrics™ will not tolerate discrimination or harassment of any kind based on any characteristics. Company Industry: Information Technology & Services

BlueHub Loan Fund (BHLF), an affiliate of BlueHub Capital (BlueHub), seeks a Construction Loan & Closing Specialist (CLCS) to support our community development lending program to a diverse set of borrowers. These include real estate developers, charter school and community health center operators, and non-profit and social enterprises serving low-income families and communities. BHLF currently has a loan portfolio of approximately 165 borrowers with aggregate outstanding balances of over $220 million. This person will join the Portfolio Management team, which plays an integral role in loan closings, loan administration, loan disbursements and loan operations and report to the Director of Construction Loan Management. The CLCS will manage and maintain procedures and internal controls related to a complex set of commercial transactions in accordance with BHLF’s Loan Policies and Procedures. This newly created position requires a highly motivated person with a commitment to community development finance and, ideally, a background in construction management and monitoring, loan closing, or portfolio management. This person will be responsible for closing and funding loans in coordination with Loan Officers, the Portfolio Management Team, the Finance Department, outside consultants and legal counsel. They will also be responsible for reviewing construction requisitions, closing, disbursing and monitoring construction loans. This person will support portfolio reporting responsibilities on a monthly and quarterly basis. The candidate must be a self-starter, have the demonstrated ability to work independently and effectively on several tasks in a fast-paced environment, and have strong quantitative skills as well as strong written and verbal communication skills. The candidate must be able to work collaboratively across departments within BlueHub and externally with borrowers and consultants. Work Arrangements: This position is Boston-based. BlueHub staff are working a hybrid schedule of three days of work in the office (Tu-Th) and two days of remote work (M & F). Background: BlueHub Capital is a mission-driven, nonprofit community development financing organization focused on building healthy communities where low-income people live and work. We use innovative financial tools and deploy capital to support projects that make communities more vibrant places to live. BlueHub has four distinct programs: BlueHub Loan Fund (community development financing), BlueHub SUN (foreclosure relief), BlueHub Energy (clean energy access) and One Percent for America (citizenship financing). Since our founding in 1985, BlueHub has invested over $3.1 billion (and leveraged over $16.1 billion) to finance: • Affordable housing, school facilities, child and youth development programs, community-based health centers, grocery stores, and community gathering places, • Reducing financial barriers to US citizenship, • Clean energy enhancements that expand access to solar and other renewable sources for people with low incomes, • Mortgage lending for families facing foreclosure Increasing economic opportunity is at the heart of why BlueHub exists and why we do the work we do. Our investments focus on communities that have been systematically denied access to capital. Our offices are located in the Roxbury neighborhood of Boston, MA. To learn more about BlueHub Capital, please visit, www.bluehubcapital.org. Essential Duties and Responsibilities: Construction Loan Management (50%) • Build and maintain construction cash flow spreadsheet for each construction loan, tracking closing budget, change orders and disbursements throughout the construction loan., • Manage capitalization of construction loan interest., • Identify construction loan problems and recommend solutions to the lending and portfolio management team., • Maintain and ensure electronic and database files are kept organized, maintaining an audit trail of all disbursements., • Review and approve construction requisitions., • Coordinate lender inspector site visits and review site observation reports., • Coordinate funding with loan officers and the finance team., • Manage ongoing construction disbursements: request and review title insurance updates, track and ensure receipt of lien waivers, monitor hard and soft cost budget items, contingencies and invoices., • Manage funding of requisitions internally and with other project lenders. Loan Closing (30%) • Work closely with loan officers to prepare, collect and process due diligence items and documentation related to loan closings. Identify and help resolve potential barriers to closing., • In conjunction with loan officer and outside legal counsel, oversee preparation and manage completion of loan closing checklists to ensure that all loan closing conditions have been met and approved by authorized parties., • Maintain working knowledge of BHLF’s Loan Policies and Procedures to ensure compliance with internal approval and closing requirements, including Know Your Customer and Office of Foreign Assets Control policies. Recommend updates to policies as needed., • Set up new loans in BHLF’s loan administration systems, including Salesforce and TEA., • Support the closing and funding process in conjunction with other transaction parties and internally with loan officers, the Finance team and our legal counsel., • Manage loan closing and closing disbursement funding process for construction loans., • Assemble and construct closing requisitions. Review and approve closing requisitions when BHLF is participant lender., • Review and approve settlement statement for closing in coordination with the title agent., • Participate in pre-construction calls with BHLF Borrowers, peer funders and development consultants., • Support the opening of controlled bank accounts required by certain loan transactions., • Coordinate with BlueHub’s Communications Team, borrowers and other transaction parties to ensure BHLF is acknowledged in press materials and on construction site signage for the projects we support, and that we are invited to participate in ground breakings, ribbon cuttings and similar in-person and virtual events. Portfolio Reporting (20%) • Manage development of monthly, quarterly, and annual reports for internal and external stakeholders., • Upload data from our accounting software (TEA) into Salesforce (SF) on a monthly and quarterly basis., • Generate and format TEA and SF reports on a monthly and quarterly basis., • Reconcile SF reports to TEA to ensure material loan terms match across platforms., • Manage TEA and SF ad hoc reporting for BHLF. Other duties as assigned. Essential Job Requirements: • 4-5 years of loan closing, construction loan management or related experience in community development, real estate transactions or commercial lending., • Proficiency with MS Office Suite is required., • Experience with databases and CRM platforms; experience with Salesforce and/or TEA preferred., • Excellent quantitative, written and verbal communication, and organizational skills. Must demonstrate a high level of attention to detail and commitment to accuracy., • Excellent judgment and prudent decision-making abilities., • Able to build relationships internally and work in a cooperative and diverse team environment., • Able to build relationships externally and elicit confidence through a commitment to accuracy, timeliness and professionalism. Additional Desired Qualifications: • Experience with or understanding of the New Markets Tax Credit (NMTC) program, Low-Income Housing Tax Credit (LIHTC) and Historic Tax Credit (HTC) programs, and/or charter school facility operations or financing., • Experience with community development real estate developers and nonprofit community-based organizations., • Candidates who reflect the diversity of the communities we serve or have a keen interest in advancing economic development for those communities are strongly encouraged to apply for this position. Salary and Benefits: Salary is competitive and commensurate with experience within the guidelines of BlueHub Capital’s salary scale. As a “life cycle employer,” BlueHub invests in the benefits, training, growth opportunities and infrastructure that let you envision a career here. Benefits for full-time employees include: • Generous insurance benefits: Health, dental, vision, life and disability insurance, including additional reimbursement for out-of-pocket healthcare expenses, • Retirement benefits: Competitive 401(k) matching, • Unique BlueHub benefits and stipends that support employee wellness, sustainable practices and charitable gift matching, • Excellent package of vacation time and paid leave, as well as generous roll-over policies Application: Please submit a resume and cover letter online via our application portal. You may direct your cover letter to Shannon Weiss, Talent Acquisition Specialist. No calls please. Due to the high volume of applications, BlueHub Capital cannot return phone calls about the position and, regrettably, cannot notify applicants of the status of applications unless an interview is requested. BlueHub Capital is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, age, national origin, ancestry, active military or veteran status, physical or mental disability, medical condition, pregnancy (which includes pregnancy, childbirth, medical conditions related to pregnancy and childbirth, and breastfeeding and expressing breast milk), genetic information, or other protected status in accordance with applicable federal, state and local laws. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual’s qualifications for a specific job opening.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you Owner's marketing is entering a new chapter. We're building AI first truly personal marketing capabilities. We will build a system where every lead and customer is truly understood: what they care about, where they are in their journey, what they've been educated on, and what they're most likely to respond to next. The goal is intelligent, personalized, multi-channel marketing at scale — powered by data and AI. But great vision requires great infrastructure. Before we can build intelligent systems, we need rock-solid fundamentals: accurate tracking, trustworthy data models, clean pipelines, and a CDP that actually knows who our customers are. That's where you come in. As our Senior MarTech Engineer, you'll own the technical backbone of our GTM marketing stack. You'll design and build the tracking infrastructure that powers our paid acquisition, the data models that feed our CDP and CRM, and the automation systems that help us reach the right person at the right time on the right channel. Over time, you'll be on the frontier of what agentic AI looks like in martech — helping Owner move from rule-based automation toward systems that intelligently decide how to engage every user, every day. This is an individual contributor role on a deliberately small, technical Marketing Operations team. We stay lean by design — and use AI to punch well above our weight. This role is fully remote and can be based out of the United States or Canada. The impact you’ll have 1. Tracking Infrastructure Own Tag Implementation — client-side and server-side — and keep event tracking clean and consistent across web and product Build and maintain server-to-server conversion integrations for Meta, Google Ads, and other paid platforms Own tracking hygiene end-to-end: UTM standards, pixel coverage, event schemas, and identity resolution 1. CDP & Customer Profile Architecture Own the Hightouch data model — define the canonical customer/lead object, key events, and the attributes that power segmentation and personalization Build pipelines that populate profiles with the richest possible signal: behavioral, transactional, and engagement data Define identity resolution so leads and customers are recognized consistently across every tool and touchpoint Partner with Data Engineering on the upstream warehouse models that feed the CDP 1. Marketing Data Pipelines & Integrations Own integrations between our martech stack and various core systems Drive faster, cleaner customer data into Braze — better segmentation, better personalization, better results Define data contracts and schemas; catch and fix data quality issues before they hit campaigns 1. AI-Powered Automation Build and evolve marketing workflows leveraging tools such as _, Braze, and HubSpot with reliability and observability baked in Use AI to accelerate your own build velocity and design agent-based systems that decide how to engage each user Evaluate where AI-driven decisions can replace static rules — and build the infrastructure to do it safely 1. Roadmap & Standards Identify gaps in the stack and make the case for solutions — don't wait to be asked Contribute to the MarketingOps technical roadmap; help the team make sound architectural decisions Document systems, models, and integrations so the team's knowledge compounds over time Who you’ll work with This role reports to our Director, Marketing Operations Marketing (your primary partner) RevOps/BizOps (data, dashboards, definitions) Engineering (PLG) What we’re looking for Must-Have Experience 5–10 years in marketing technology, marketing operations, or a closely related technical role Hands-on expertise with Tag Management— particularly client side pixel including custom JS. Experience building server-to-server (API/CAPI) conversion integrations with major paid platforms (Meta Conversions API, Google Enhanced Conversions, or similar) Working knowledge of CDP architecture and data modeling — hands-on experience with any CDP platform (Hightouch, Segment, RudderStack, mParticle, Tealium, or similar) Strong SQL skills: you can write the queries yourself, not just read them Experience integrating marketing data between systems — connecting CRMs, MAPs, and lifecycle tools so data flows cleanly Solid understanding of marketing attribution fundamentals: UTM hygiene, multi-touch models, identity resolution, and what makes tracking trustworthy Preferred Experience Direct experience with tools in our current stack: Hightouch, Braze, HubSpot, Salesforce, Snowflake/Databricks/Bigquery Experience with reverse ETL patterns and data activation workflows Proficiency in JavaScript or Python for custom integrations, GTM custom templates, or lightweight automation scripts Hands-on experience building AI-powered workflows — whether with Claude, GPT, or automation tools that incorporate LLMs Experience in a B2B SaaS environment, especially with SMB or restaurant/hospitality verticals Familiarity with data warehouse concepts (Snowflake, BigQuery, or similar) and how upstream data models affect downstream marketing Leadership & Values Obsess over accuracy — you hold tracking data to a high standard because you know bad data leads to bad decisions Move fast and own it — you don't wait for perfect specs; you draft them yourself, get feedback, and ship AI-forward — you're genuinely excited about building with AI, not just using it. You see agentic systems as a natural evolution of what marketing infrastructure should be Small team, big output — you thrive in lean environments where you set your own direction and use every tool available (including AI) to multiply your impact Raise the bar — you document your work, care about reliability, and leave systems better than you found them Interview Process Recruiter Screen: 30-minute phone call to align on your background, what you're looking for, and answer any early questions Hiring Manager Screen: 45-minute video interview with the hiring manager focused on your technical experience, marketing systems expertise, tracking architecture knowledge, and approach to solving complex implementation challenges Case Study: A high-level exercise focused on evaluating tracking infrastructure, identifying opportunities for improvement, and thinking through Google and Meta tracking best practices Full Round Interview: Series of interviews with three cross-functional partners covering technical expertise, collaboration style, communication, and how you'd operate in the role Final Round Interview: Conversation with senior leadership focused on team fit, long-term impact, and overall alignment with the role and company goals Pay and benefits The estimated base salary range for this role is $140,000 - $150,000 USD plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Description Keeper Security is hiring a Senior Software Engineer to help build and scale our Endpoint Privilege Manager (KEPM/EPM) solution, enabling organizations to enforce least-privilege access and secure privilege elevation across endpoints. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL or El Dorado Hills, CA metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help deliver enterprise-grade endpoint privilege controls that reduce attack surface, prevent misuse of admin rights, and support audit and compliance requirements. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at _. About the Role As a Senior Software Engineer on the KEPM/EPM team, you will remain hands-on building core endpoint privilege capabilities from agent behavior and policy enforcement to elevation workflows, auditing, and integrations that support enterprise IT and MSP environments. You’ll work closely with Product and QA Automation to deliver features end-to-end, with a strong focus on secure systems engineering, reliability, and testability across Windows, macOS, and/or Linux. Responsibilities • Design, build, and maintain core KEPM/EPM capabilities, including policy evaluation, privilege enforcement, elevation workflows, and audit logging, • Develop and harden endpoint agent components (services/daemons, installers/updaters, local policy caching, secure IPC) with a focus on security, reliability, and performance, • Implement platform integrations and management-plane capabilities (APIs, admin workflows, telemetry) to support enterprise deployment, monitoring, and troubleshooting, • Partner with Product to review technical approaches, break down epics, and deliver incremental value through well-scoped releases, • Collaborate with QA Automation to expand test coverage (unit, integration, end-to-end), improve CI reliability, and build testable interfaces into agent and service components, • Participate in security reviews and threat modeling; remediate vulnerabilities and improve tamper resistance and abuse prevention, • Improve observability and diagnosability across components (structured logging, metrics, crash reporting, debug tooling), • Participate in on-call and incident response as needed; contribute to postmortems and prevention measures Requirements • 5+ years of professional software engineering experience delivering production software, • Proficiency in one or more systems/backend languages such as C/C++, Rust, Go, C#/.NET, or Java, with the ability to work across a multi-language codebase, • Experience building system-level software (endpoint agents, desktop applications, services/daemons, security tooling, or device management components), • Strong understanding of OS security concepts and privilege models (least privilege, process execution, access control, secure update/signing patterns), • Experience debugging and optimizing complex software (concurrency, performance profiling, memory/threading issues), • Experience building automated tests and working in CI/CD environments; strong engineering hygiene around code review, testing, and documentation, • Strong communication skills and ability to partner cross-functionally with Product, QA, and Security Preferred Qualifications: • Experience with endpoint privilege management, EDR/EPP, device management, or identity/security products, • Deep expertise in at least one endpoint OS ecosystem (Windows, macOS, or Linux) and its privilege/security model (services/daemons, elevation flows, packaging, and code signing), • Experience designing policy engines (rules evaluation, precedence, auditability, and explainability), • Familiarity with enterprise identity and integrations (SAML, OIDC, SCIM) and/or IT admin tooling and workflows (RMM/PSA, scripting, software deployment), • Exposure to secure SDLC practices and compliance-minded engineering (e.g., SOC 2, FedRAMP, NIST) Benefits • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.), • Above-market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

The architect of how the agency runs. Department: Executive Leadership Reports To: Founder & CEO Type: Full-Time, Salaried Location: United States or Canada Hours: Eastern Time core hours, Mon-Fri Start: ASAP This is the moment you join. The company is in motion across four major fronts: • Flagship Event: Hosting roughly 200 agency owners across four days in Las Vegas (June 11-14)., • Geographic Expansion: Scaling into the United Kingdom market., • AI Integration: Deploying a full AI agent infrastructure across the business., • HQ Buildout: Establishing a flagship destination headquarters for the agency industry. The person who joins now is not joining a finished company. They are joining a company being built. We are a high-ticket coaching, consulting, and implementation firm. We work exclusively with $1M–$10M+ agency owners, helping them transform from "talent-heavy, owner-dependent" businesses into high-margin, scalable operations. We do this through high-level masterminds, implementation intensive programs, and advanced AI-agent integration. We are a "systems-first" company. We don't just teach the standard; we build it. The Director of Operations is the "Right Hand" to the CEO. While the CEO focuses on vision, marketing, and the "Big Ideas," you own the machine that makes those ideas a reality. You are responsible for: • System Integrity: Ensuring every department (Sales, Marketing, Success, Admin) has a clear, documented, and automated operating system., • Strategic Execution: Turning high-level visionary goals into project plans with clear owners, timelines, and milestones., • Performance Management: Ensuring the team hits their KPIs and that the company stays on its "rhythm" (Daily/Weekly/Quarterly)., • Operational Leverage: Finding ways to increase output and revenue without a linear increase in headcount or effort. You are a high-level Operator. You don’t just "manage" people; you architect the environment they work in. • You are a Builder: You prefer the "blank page" to a maintenance role. You love the puzzle of making a messy process clean, fast, and scalable., • You are Detail-Obsessed: You notice the typo in the SOP, the broken automation in the CRM, and the missing owner on the project task., • You are Commercially Driven: You understand that operations exist to drive profit. You think in terms of capacity, client retention, and ROI., • You are High-Velocity: You move fast. You don’t need weeks to "get settled." You start spotting leaks and building fixes on day one., • You are Tech-Fluent: You understand how to bridge the gap between human workflows and software tools (Project Management, AI, CRM). 1. Infrastructure & Systems Architecture • Own the tech stack. Ensure our project management software, CRM, and communication tools are integrated and used properly., • Build the "Knowledge Base." Oversee the creation and maintenance of the vault containing all company SOPs, scripts, and workflows. 1. Departmental Performance & Accountability • Conduct weekly 1:1s with department heads to track progress against quarterly rocks., • Hold the team accountable to the standard. You are the "Keeper of the Bar." 1. Project Management & Delivery • Act as the central hub for major company initiatives (e.g., event launches, geographic expansion)., • Ensure projects stay on budget and on schedule, identifying and removing blockers before they stall progress. 1. Financial & P&L Oversight • Review departmental spending and budgets with the CEO., • Analyze operational data to identify trends in client churn, sales efficiency, and delivery capacity. 1. Operating Rhythm • Own the cadence: Daily Huddles, Weekly Lead-Team Meetings, and Quarterly Offsites., • Ensure communication is crisp, meetings are productive, and action items are captured., • Senior Leadership Experience: 5+ years in a senior operations role (COO, Director of Ops, or GM) within a professional services, coaching, or high-growth agency environment., • Systems Track Record: You must be able to show us the actual systems you have built. If you only "managed a team that built it," you are not the right fit., • Remote Discipline: Ability to lead a distributed team across multiple time zones while remaining highly visible and accessible., • Eastern Time Alignment: Availability during core ET business hours is mandatory., • Software Mastery: Expert proficiency in Project Management (ClickUp preferred), CRM systems (GoHighLevel/HubSpot), and Slack. Compensation: $100,000 to $160,000 + bonus Benefits: Full health, dental, vision. PTO. Travel covered. Every candidate must complete the following before being considered: Step 1. Complete the behavioral/Culture Index survey (the link will be sent on a separate email upon application) Step 2. Submit your resume and a 3-to-5 minute video. Use it to walk us through one operational system you have personally built and scaled. Describe what was broken, what you built, and what changed because of it. Step 3. Qualified candidates will be invited into our hiring pipeline for interviews with the recruiting team, the hiring manager, and the CEO.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Senior Communications Manager to lead communications for our AI, developer, and ecosystem initiatives at a pivotal moment in 1Password’s evolution. 1Password is redefining identity security for a world where access is no longer human-only or confined to login. Employees, AI agents, and machine workloads all act using credentials across SaaS, endpoints, and developer workflows. In this role, you will help tell how 1Password is the platform that secures access across human, agent, and machine identities through continuous authorization and runtime control. You will own and drive programs spanning developer awareness, AI thought leadership, and ecosystem partnerships, working closely with executive spokespeople, product, partnerships, and marketing teams. This role requires both strategic thinking and hands-on execution, with the opportunity to build a program from the ground up and directly influence how 1Password is perceived in one of the most important shifts in security. This is a remote opportunity within Canada and the US, reporting to the Director of Communications. What we're looking for: Developer and technical audience expertise: Experience communicating with builders, developers, DevSecOps, and technical audiences. You understand how builders and developers evaluate tools and engage with content. AI and emerging technology fluency: Strong understanding of the AI landscape and its intersection with identity, security, and developer workflows. Strategic communications mindset: Proven ability to build and execute communications programs that align with business priorities and drive measurable impact. Ecosystem and partnership storytelling: Experience supporting or leading communications for partnerships (ex., cloud providers, platforms, integrations). Media relations and storytelling: Strong track record of crafting compelling story angles and successfully pitching and placing coverage with top-tier media across developer, AI, and technology press. Exceptional storytelling and writing: Ability to translate complex technical concepts into clear, compelling narratives across formats. Executive and technical spokesperson support: Experience working with both executive and technical spokespeople (ex, CTO, DevRel, engineers). Cross-functional collaboration: Experience partnering with product, engineering, developer relations, partnerships, and marketing teams. Proactive and resourceful: A self-starter who actively seeks out stories, opportunities, and moments to engage. Thrives in a fast-paced environment and doesn’t wait for direction to make an impact. Preferred Qualifications 6+ years of experience in communications, PR, or marketing, ideally in B2B tech; cybersecurity, AI, or developer-focused experience strongly preferred Experience building communications programs in fast-moving or emerging technology categories Proven ability to lead complex, cross-functional projects with a high degree of ownership and accountability Strong understanding of how communications supports broader business, brand, and go-to-market goals Experience working across teams such as product marketing, social, content, partnerships, and developer relations Established network across relevant media, industry influencers and event organizers Experience in high-growth or remote-first environments is a plus What you can expect: Own AI and developer communications programs: Build and scale awareness of 1Password within developer and AI communities through media, content, and speaking. Support the development and execution of AI-focused narratives alongside executive spokespeople. Drive developer awareness and engagement: Partner with DevRel and product teams to create and amplify technically credible content and storytelling. Activate ecosystem and technology partnerships: Own communications for key partnerships, including launches and ongoing storytelling. Rapid response: Ensure 1Password is part of timely conversations across AI and developer media. Drive social media engagement in technical security conversations: Partner with social, DevRel, and security teams to triage and shape responses to high-value technical conversations, ensuring alignment to our narratives and rapid response PR opportunities. Support speaking and industry presence: Drive strategy and execution for developer and AI-focused speaking opportunities and events. Cross-functional collaboration: Partner across product, partnerships, marketing, and communications teams to deliver integrated programs. Measurement and optimization: Track performance, identify insights, and refine strategy to improve impact over time. USA-based roles only: The annual base salary for this role is between $137,000 USD and $199,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $151,500 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Corporate Security Identity Team is on a mission to transform how our workforce ecosystem securely accesses the tools they need to do their best work, advancing from foundational controls to sophisticated, automated governance across our identity platforms and our emerging AI tooling. As a Staff Security Engineer, you'll be a senior technical leader and strategic anchor on the team. You're passionate about designing elegant solutions to complex identity challenges, whether that's architecting enterprise-scale conditional access policies, codifying our identity platforms in Terraform, or building governance frameworks for AI agents and non-human identities. You'll be responsible for critical systems, write technical proposals that influence our roadmap, raise the bar through design and code review, and lead cross-functional initiatives that span Security, IT, Engineering, Compliance and People teams. This isn't about maintaining the status quo- it's about architecting the future of identity security for a rapidly scaling company operating in regulated environments. *Because this role may need to support our FedRamp tech stack, hiring may be restricted to US citizens physically located in the US. What you’ll do • Design comprehensive identity and AI access solutions that scale with our business growth, from AI agent governance frameworks to privileged access workflows that eliminate standing access through just-in-time provisioning, • Lead identity and access engineering for our enterprise AI platforms including administration, SSO and SCIM integration, audit logging, data controls, and policy enforcement for Claude (web, Claude Code, Cowork) and adjacent tools, • Codify our identity platforms in Terraform, leading the migration of Okta, Lumos, and our NHI platform from click-ops to peer-reviewed infrastructure-as-code, with a focus on global critical policies, • Refactor our authentication framework to implement advanced conditional access controls such as device trust, location-based policies, risk-based step-up authentication, and behavioral analytics across our entire SaaS ecosystem, • Pioneer non-human identity governance by designing monitoring and management solutions for service accounts, API keys, certificates, AI agents, and MCP integrations, and leading deployment, integration, and operationalization of our NHI platform across the SaaS estate, • Drive cross-functional initiatives with Security, IT, Engineering, Enterprise AI, and the Office of the CIO to extract requirements from ambiguous business needs and translate them into actionable technical specifications, • Mentor senior and intermediate engineers on technical implementation and strategic thinking, helping them develop expertise in modern identity and AI security practices What you’ll bring • 8+ years of IAM experience designing and implementing enterprise-scale solutions, with demonstrated time at a Staff or senior IC level, • Expert-level Okta expertise including Identity Engine, advanced authentication policies, lifecycle workflows, and API automation, • Strong infrastructure-as-code practice with Terraform, including provider experience for SaaS identity platforms and a track record of migrating click-ops to code, • Hands-on experience administering or governing enterprise AI platforms (Anthropic Claude preferred; OpenAI ChatGPT Enterprise, Google Gemini Enterprise, or similar acceptable), and awareness of AI-specific risks including prompt injection, MCP attack surface, agent identity, and data leakage, • Strong automation experience using Python and iPaaS tools (Tines, Okta Workflows), • Experience with IGA platforms like Lumos, ConductorOne, or similar, • Working knowledge of non-human identity tooling (Token Security, Oasis, Astrix, or similar), or equivalent experience governing service accounts, OAuth grants, and workload identities, • Experience in regulated environments with knowledge of compliance frameworks (FedRAMP, SOC2, SOX), including change management, evidence collection, and audit support, • Collaborative mindset and strategic communication skills for writing technical proposals, leading cross-functional initiatives, and mentoring teammates, • Nice to have Qualifications: Passion for emerging identity challenges including AI agent governance, non-human identity management, zero-trust architecture, and behavioral analytics; Active user of Claude Code, Cursor, or similar agentic development tools, with intuition for how engineers integrate them into daily workflows Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our and . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 - $238,000 USD How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Do you text faster than you talk? Are you the first friend to respond in a group chat? Are you obsessed with social media and follow all your favorite brands? Do you thrive in a position where you can measure your success? If you answered yes, keep reading. We’re searching for a fun, go-getter who thrives in a fast paced environment, gets shit done, and is obsessed with the details--nothing gets past you! The ideal candidate will be the behind the scenes voice of our social media channels (plus other platforms) and you’ll see EVERY interaction as an opportunity to turn someone into a customer or at the very least, a promoter of Smart City. About the role: The mission of the Customer Experience Specialist is to create a badass first impression and foster a fun, relevant brand personality through every interaction (think comments, DMs, texts, calls) while creating an out of this world customer experience! You'll take ownership of managing communications for internal and external inquiries over social media and other channels while being in charge of the entire lead distribution process! You might be a good fit if: • You’re outgoing and personable., • You’re the type of person with unparalleled accuracy, efficiency, and organization… aka next-level multitasking skills., • You respond to texts and emails faster than anyone else., • You have amazing grammar and spelling skills., • You have great problem solving abilities and a creative make-it-happen spirit., • You're a self-starter with the ability to accomplish goals with little supervision., • You’re ambitious and eager to learn and improve upon your own skills. Job Scope: • Platform and Community Management:, • Create an out of this world first impression by answering texts, calls, social media DM’s quickly, while staying on brand., • Take ownership of all customer communications and issues from initial contact until resolution and communicate with agents & management about problems that arise., • Respond to all comments, creating an engaging brand on social media that people want to interact with., • Ensure that every person you come in contact with has a great experience with Smart City. Creating a new customer or promoter with every touch point., • Operations:, • Qualify all inbound leads., • Manage all assigned platforms., • Uphold conversion targets., • Uphold response time expectations., • Uphold our core values., • Ensure accuracy of all information, the details matter., • Solve client problems effectively, always putting the customer first., • Act as a liaison between agents and their customers., • Own the lead distribution process from the moment a client contacts us to the time they’re in contact with an agent., • Become an encyclopedia of knowledge about Smart City: WHO we are, WHAT we do, HOW/WHY we do it., • Work cross departmentally & with leadership to identify any issues and collaborate to find potential solutions., • Communicate efficiently and effectively through multiple channels., • Utilize our custom CRM and other technologies efficiently and effectively., • All other duties as assigned. Supervisory Responsibilities: • None Required Education and Experience: • High School Diploma or equivalent required, • Associates Degree recommended, • 2+ years of experience in a customer experience, social media, or marketing role preferred, • Experience managing inbound client communications preferred Required Skills / Abilities: • Proficient in Google G-Suite, • Proficient with CRM tools, • Proficient with Apple products, • Proficient with all social media platforms (Bonus if you’re familiar with SproutSocial), • Proficient in phone etiquette (Bonus if you’re familiar with OpenPhone) Physical Requirements: • Hybrid In-Office Role, • Located in DFW (based in our Dallas office), • Assures that safety regulations are followed at all times., • Adherence to compliance measures implemented by governing bodies such as but not limited to OSHA & the CDC. Follows policies and procedures, including infection control, universal precautions, and exposure control plans when performing daily tasks., • Reports hazardous conditions, accidents, and incidents to the immediate supervisor., • Must be able to lift up to 25 lbs., • Requires standing, walking, bending, kneeling, stooping, and crouching. Expected Hours of Work: • Typical CX operating hours: 8am - 8pm Monday - Sunday. Shifts will be assigned by CX Manager monthly and can change with notice. Travel: • As a Hybrid in-office role, minimal travel may be required for scheduled shifts, business functions, team training, and cultural events. We Take Equality Seriously: Smart City is proud to be an equal opportunity workplace and does not discriminate based on race, religious creed, color, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, gender, age, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law, in connection with any aspect of employment at Smart City Locating. Our values (H.O.N.O.R) need to resonate hardcore with you: • Honor Bound – We do what we say we’re going to do, and we don’t need to wear a suit and tie to do it., • Overachievers – We always go the extra mile., • Never Settle – We are constantly striving for growth, both personally and professionally., • Optimistic – We are a genuine force of positivity, not like rainbows and butterflies, but like, life is good., • Real People – We treat everyone like friends, and we’re real human beings who make mistakes sometimes. Let’s learn from it and move forward. Perks - you know you want ‘em: • Smart City truly believes that in order to attract and retain top talent, Total Compensation must be competitive., • Salary range for this role is $21/hour, • Eligibility for Bonus(es), dependent on role/department., • Eligibility for medical, dental, and vision coverage as well as a 401(k) plan subject to plan terms., • Eligibility for company-paid benefits such as company paid and voluntary life insurance, short & long term disability, and parental leave subject to applicable waiting periods., • Flexible PTO, • Company-Recognized Paid Holidays All offers of employment are conditioned upon the candidate’s completion of a Form I-9 and delivery of appropriate documentation to establish the candidate’s identity and legal authorization to work in the United States. This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and it is not intended to be all-inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As Vice President of Data Science, you will lead and grow our in-house data science team. This team is responsible for research, experimentation, data collection and curation, and data analysis that contributes to the performance of Five9’s AI products. Tasks include evaluation of and selection of AI agent architectural frameworks, evaluation and comparison of LLM models across commercial and open source choices, model fine-tuning for dedicated tasks, prompt engineering, prompt structure and design, and composite model definitions and evaluations. The scale of Five9 provides a wealth of data that data science team has access to. The data science team is very much applied – their work directly makes its way into real products providing direct customer benefit. As lead of this team, you will take complete ownership of the technical and operational direction of the organization, including growing to team to meet increased demand for its capabilities. Key Responsibilities: • Technical Direction Setting: As an expert in the leading edge of AI and data science, you will direct the team on the methodologies, practices, algorithms, experiments and processes they perform., • Hands On: You are expected to also be hands on, not just a manger, and be directly responsible for some amount of the technical work in addition to directing the team., • Organizational Growth: You will be tasked with growing the team, and ensuring we have the right talent to accomplish our goals., • Collaborator and Spokesperson: You will act as an internal and external spokesperson for data science, and collaborate with stakeholders across the company. Internally, you will be expected to meet with product managers, executives and estaff, and be able to converse effectively with them. You will also occasionally meet with customers to understand how Five9 products, and the data science behind them, impacts the customers. You are expected to participate in industry activities, including publication of blog posts and papers, along with participation in AI conferences. Technical Expertise: • 12+ years experience in data science or AI applied research, ideally at a best-in-class applied research organization., • Deep Expertise in Modern AI/ML, • Extensive hands-on experience with LLMs, agentic architectures, retrieval-augmented systems, transformers, and composite model pipelines., • Strong understanding of commercial and open-source model ecosystems (e.g., OpenAI, Anthropic, Google, Meta, Mistral), including evaluation, benchmarking, and tradeoff analysis., • Model Development & Optimization, • Proven ability to perform fine-tuning, supervised/unsupervised training, prompt engineering, prompt optimization, and model orchestration for real-world use cases., • Experience designing evaluation frameworks, experiment methodologies, and robust model comparison workflows., • Data Engineering & Curation, • Expertise in large-scale data collection, labeling, cleaning, and curation pipelines, preferably with conversational or unstructured text data., • Familiarity with tools and techniques for data quality assessment, dataset versioning, and data governance., • Applied Data Science & Analytics, • Strong proficiency in statistical analysis, A/B experimentation, causal inference, and performance measurement., • Demonstrated success turning data insights into product improvements that drive measurable business outcomes., • Software Development & Systems Thinking, • Ability to work with engineering teams using modern software practices (Python, data platforms, cloud-native environments, APIs, ML Ops tooling)., • Understanding of production ML systems, deployment patterns, monitoring, and safety/guardrail design. People & Collaboration Skills: • Cross-Functional Partnering, • Ability to collaborate effectively with product managers, engineering leaders, UX, and GTM teams to translate business needs into data science strategies., • Adept at explaining complex technical concepts to executives, customers, and non-technical stakeholders., • Communication & Storytelling, • Exceptional written and verbal communication skills, including ability to publish thought leadership (papers, blog posts) and present at conferences., • Team Development & Mentorship, • Passion for mentoring senior and junior data scientists, fostering technical excellence, and building a culture of experimentation and rigorous thinking., • Customer Empathy, • Experience engaging directly with customers to understand their needs, gather feedback, and translate insights into product or model improvements. Leadership & Strategic Skills: • Vision Setting & Direction, • Ability to define the data science strategy for AI Agents and customer experience products, aligning with corporate priorities and market opportunities., • Hands-On Leadership, • Comfortable being an active contributor—writing code, running experiments, reviewing research—while simultaneously guiding the team’s overall direction., • Organizational Scaling, • Experience hiring, scaling, and structuring high-performing data science teams across multiple geographies., • Operational Excellence, • Ability to build processes for experimentation, model evaluation, data quality management, and continuous delivery of data science innovation into product., • Executive Presence & Influence, • Skilled at influencing E-staff and senior leadership, defending technical decisions, shaping product strategy, and representing data science internally and externally., • Ethics, Safety & Risk Awareness, • Deep understanding of responsible AI principles, privacy considerations, and model safety, including evaluating risks when operating at enterprise scale. Educational Requirements: Advanced degree in a quantitative or technical field, such as: • Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, Statistics, Applied Mathematics, Electrical Engineering, Computational Linguistics, or a related field., • Master’s degree in one of the above fields with significant applied industry experience in AI/ML leadership roles. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $233,000—$512,000 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: _. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we're looking for you Owner is the leading all-in-one platform for independent restaurants. Operators use Owner to run their online ordering, websites, menus, marketing, and customer experience. Tens of thousands of restaurants depend on us every day to run their business. AI Agents at Owner is a team with a singular mandate: build agents that let restaurant owners run their business through natural conversation, everywhere they work with Owner. This is one of the most important strategic bets at Owner, and the team is early enough that you will shape the architecture, platform, and products from the ground up. We are looking for engineers who have shipped production agentic AI features and are ready to move fast in ambiguity. Your immediate impact: own an agent surface end-to-end. Your longer-term impact: help define what an agent platform at Owner looks like, and set technical direction for the dozen-plus agent surfaces we will build over the next year. This role is 100% remote and can be based anywhere in the United States or Canada. Our Tech Stack Frontend: React, TypeScript Backend: Node.js, TypeScript with Vercel AI SDK Databases: MongoDB, PostgreSQL Observability: Datadog, Braintrust / LangSmith for evals The impact you'll have Own one or more agent surfaces end-to-end, from LLM integration and tool design to backend orchestration, conversational UI, and evals Contribute to the shared agent platform: tool abstractions, chat persistence, eval frameworks, RAG, observability, permissioning Shape technical direction on agent architecture, framework choice, and model strategy across Owner Make thoughtful tradeoffs on latency, cost, and reliability so our agents feel fast and trustworthy in production Raise the bar for agent quality through rigorous evals, thoughtful iteration, and patterns other engineers adopt What we're looking for 5+ years of software engineering experience, with meaningful time shipping production LLM-powered or agentic features Fluency with tool calling, prompt engineering, and agent loops — you have built systems where the LLM is a first-class component, not a bolt-on Experience with eval frameworks and observability for non-deterministic systems (Braintrust, LangSmith, custom eval harnesses, or equivalent) Full-stack comfort — you can move between backend orchestration, tool design, and conversational UI without being blocked by hand-offs High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of your teamwork Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems Nice to have Experience with RAG or retrieval systems at production quality Background in restaurant tech, commerce, or SMB operator tooling Contributions to open source agent frameworks, evals, or LLM tooling Experience growing and mentoring engineers on agentic AI patterns Compensation and benefits The estimated starting base salary range for this role is $210K-230K depending on level, location and experience, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Our ideal candidate is located in the San Francisco Bay Area, while other locations are also considered. About Tessera Labs Tessera Labs is redefining how enterprises adopt and operationalize Artificial Intelligence. Backed by Foundation Capital and with a recent $60M Series A round led by Andreessen Horowitz, we build multi-agent AI systems that can automate complex business workflows across platforms like SAP, Salesforce, Workday, Snowflake, MuleSoft, and more. Our mission: Bring real AI automation to the enterprise — with speed, precision, and measurable impact. We move fast, operate with extreme ownership, and build at the frontier of applied AI. Tessera Labs is an AI-driven technology company scaling rapidly—and we’re hiring a Contract Senior Technical Recruiter to own Engineering hiring end to end. This role is perfect for someone who thrives in startup environments, loves full-cycle recruiting, and knows how to partner with hiring managers to deliver top talent in competitive tech markets. What You’ll Do: Own full-cycle recruiting for Engineering (Forward Deployed Engineers "FDE", Technical Project Managers, Machine Learning Engineers, Data Engineers, Cloud Infrastructure, Sales Enablement, Platform, Frontend and Backend) Partner closely with hiring managers to define hiring needs and priorities Source, engage, and close high-quality candidates in tech and AI markets Manage pipelines, interviews, offers, and candidate experience Attend local recruiting events for in-person sourcing Planning of in-house recruiting events Use data and insights to drive hiring outcomes and improve processes What We’re Looking For: 5+ years of recruiting experience in tech and/or startup environments Proven success hiring Engineering talent Strong sourcing and stakeholder partnership skills Comfortable operating in fast-paced, high-growth settings Experience using Ashby ATS preferred Why Tessera Labs: High-impact role at a growing AI startup Autonomy and ownership Competitive compensation + equity + benefits + perks Remote-friendly, collaborative team

The Impact You’ll Make Recursion is at the forefront of reimagining drug discovery through the integration of automated cell biology, high-dimensional and diverse data sets, and sophisticated analytics. We are seeking an experienced Senior Manager/Associate Director of Statistical Programming to provide Statistical Programming leadership and expertise in support of clinical development, including oversight of vendors and contract programmers to ensure quality deliverables, and to validate results. In this role, you will: • Lead statistical programming activities across clinical programs, ensuring the development and quality control of tables, listings, figures, analysis datasets. Conduct exploratory statistical analysis to support key decision-making, • Oversee external functional service providers to ensure timely and high-quality programming deliverables, • Develop and maintain standards, guidance, applications, and processes for Statistical Programming operations in adherence with ICH and regulatory requirements, • Drive the adoption of innovative programming technologies and workflows to enhance the efficiency of clinical data review, cleaning, reconciliation, and integration. Additionally, develop analytics tools that enable effective data monitoring and knowledge discovery of clinical data The Team You’ll Join As Senior Manager/Associate Director of Statistical Programming, you'll report directly to the Head of Statistical Programming and will be a key member of the Biometrics Leadership Team. The Biometrics Team is an innovation-driven and execution-minded group of drug development professionals responsible for supporting Recursion's innovative science through novel trial design, data collection, integration, analysis, and enabling data-driven decision making. The Experience You’ll Need • BS/MS degree in life science, computer science, statistics, mathematics, or equivalent relevant degree., • 8+ years of statistics and programming experience with advanced knowledge in pharmaceutical, biotechnology industries, and 5+ years of serving as Lead Statistical Programmer across multiple therapeutic areas., • Demonstrated proficiency in SAS, R, and R-Shiny and mastery of complex graphing techniques to derive analysis datasets, produce tables, figures and listings, and conduct exploratory analyses., • Skilled in developing open-source R packages and visual analytics for exploratory and interactive data analysis, visualization, and insight generation., • Expert knowledge of data standards including CDISC, SDTM, and ADaM, and relevant regulatory guidelines., • Experience with regulatory submissions in the US, Europe, and other regions., • Excellent interpersonal and communications skills including ability of conflict management and resolution. Working Location & Compensation: This is an office-based, hybrid position at our US headquarters located in Salt Lake City, Utah, or our office in New York City, New York. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $200,600 to $238,400 (USD). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. #LI-DB1 #LI-REMOTE The Values We Hope You Share: • We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust., • We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action., • We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection., • We move with urgency because patients are waiting. Speed isn’t about rushing but about moving the needle every day., • We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy—leaders take accountability for decisive action, and teams own outcomes together., • We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world’s largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale — up to millions of wet lab experiments weekly — and massive computational scale — owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on and _. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀 We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. For this role we need someone who is bilingual in English and Spanish. Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success. Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities. Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights. Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact. Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set. New Customer Onboarding Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support. Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations. Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management. Account Health Management Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement. Build and execute adoption plans and account reviews to maintain or improve health. Identify risks early and build recovery plans in partnership with the account team. Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform. Workflow Mapping (IER Framework) Conduct Intake → Execution → Reporting (IER) cycles for key workflows. Lead discovery sessions to map current-state vs. future-state processes. Recommend optimizations and create workflow templates to scale across teams. AI Enablement & Agent Deployment Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases. Partner with customers to define and deliver new AI automations that align with business KPIs. Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams. Track and report AI usage and credit consumption against plan. Customer Success & Expansion Serve as the technical partner to assigned accounts, connecting adoption to business value. Generate qualified leads through data-driven insights and AI usage analysis. Drive cross-functional alignment to position renewals, expansions, and AI upsells. Cross-Functional Collaboration Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support. Partner with account teams to maintain alignment between delivery and success. Bilingual in English and Spanish. Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions. AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans. Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp. Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans. Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations. Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity. Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes. Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results. Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply! At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant, see our _for further details. If you are a Philippine Job Applicant, see our and our _ for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @ email or through our official careers portal on . We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. You will own the full commercial relationship and customer success across a book of 5 to 15 strategic accounts - the most complex, high-value organizations in the world, with over 10,000 employees, who are defining what AI-native experiences look, feel, and sound like at massive scale. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction. This is a high-stakes, high-influence role. You'll go exceptionally deep with a small number of transformational accounts, building the executive partnerships, multi-stakeholder relationships, and long-term success plans that turn ElevenLabs into a strategic platform bet for some of the world's largest companies. If you thrive in complex enterprise environments and know how to drive large commercial outcomes through trust and vision, this role was built for you. On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value. Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed book of business, you drive cross-sell into ElevenLabs' expanding product suite, and you lead renewals end to end. The best AMs at ElevenLabs don't just retain customers, they grow with them. This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation is weighted 70% net revenue retention (NRR) and 30% product cross sell. Cross-sell performance counts toward NRR, so strong expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with their customers, not just retain them. Variable compensation is paid on a quarterly basis. 7 or more years of Customer Success, Strategic Account Management, or Enterprise Partnerships in B2B SaaS, Developer Tools, or AI/ML products - with at least 3 to 5 years in a senior or strategic role and a track record of outcomes you personally drove You've managed large, complex enterprise accounts and have the NRR and expansion numbers to show for it - not team numbers, yours You run full-cycle expansion motions end to end across complex, multi-stakeholder deals - you build the business case, navigate procurement, and close without a handoff You've built genuine relationships at the C-suite level - not just had access to them. You know how to align a room full of stakeholders who don't always agree, and you've got the closed deals to prove it You don't wait for a QBR to know your accounts are at risk or ready to grow - you're always three moves ahead and you have a system for it You can go deep on the product with a developer or engineering team and hold your own without relying on a solutions engineer - strong technical aptitude and familiarity with AI concepts, API integrations, and SDKs is essential Preferred Experience in the voice AI, audio AI, or conversational AI space Experience selling or expanding into multiple products within a platform This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. #LI-remote

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ElevenLabs operates a complex and fast-evolving revenue model – enterprise contracts, self-serve API subscriptions, usage-based billing, and expanding international markets. As our Revenue Accountant Lead, you will own end-to-end revenue recognition under ASC 606, lead the revenue close, and serve as the internal expert on how new products, pricing structures, and commercial arrangements hit the income statement. You will partner closely with Sales, Legal, Billing Operations, Engineering, and FP&A to review contracts, assess performance obligations, and ensure revenue is recognised accurately and on time. This is a senior, high-ownership role in a lean Finance team – the right person will manage the technical standards, coordinate external audit, and build scalable processes as we move toward IPO readiness. Deep expertise in ASC 606, including multi-element arrangements, SSP evaluation, variable consideration, contract modifications, and principal vs. agent analysis Experience leading the revenue close: deferred revenue management, unbilled receivables, journal entry review, and month-end flux analysis Track record of partnering with Sales and Legal on contract review and revenue impact assessments Experience operating in a pre-IPO or public company environment, with direct exposure to external audit, controls build-out, and revenue accounting documentation CPA, ACA, or ACCA qualification (active); Big 4 or public accounting background a strong plus Strong systems proficiency; Stripe, HubiFi or a comparable revenue recognition tool preferred Bonus: Experience with consumption/usage-based and subscription billing models Familiarity with ASC 326 (CECL) and AR accounting in a high-volume SaaS context Multi-entity or international revenue accounting background This role is remote-first and open to candidates physically based on the East Coast of the United States (ET timezone). We are not able to consider applicants based in other US timezones at this time. If you prefer, you can work from our office in New York. #LI-Remote

Benefits: • Retirement, • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance Are you a veteran with an unwavering sense of mission? Do you excel in navigating challenges and striving for excellence both in your military service and civilian career? The Kosnick District of Northwestern Mutual is seeking to onboard a new Wealth Consultant to our team. We are a united group of determined, ambitious professionals, eager to make a difference in people’s lives as we accelerate the growth of our Network Office. Click the link below to hear Robert Novanty's inspiring journey from serving with the US Marines to a successful career in civilian life at Northwestern Mutual: _ Become a part of one of our 3 growing offices located:Greater Rockford, IL: 1252 Bell Valley Rd, Rockford, IL 61108Greater Janesville, WI: 400 Midland Ct Ste 104, Janesville, WI 53546Greater Kenosha, WI: 7137 236th Ave, Salem, WI 53168 A Glance at Northwestern Mutual (NM):Northwestern Mutual is a FORTUNE 500® company that provides a wide range of financial services to more than 5 million people. As a mutual company, we answer to our policyowners—not Wall Street. We began in Wisconsin in 1857, and today we’re one of America’s top companies, with a unique culture deeply dedicated to helping people achieve financial security. Meet the Backbone of Our Success, Our Leaders:Michael Ciske, Financial Representative • How long with NM? Started September, 2023., • Previous experience? Army medic for 16+ years and office manager at a dental office., • Passionate about? Family, live music, camping, snowboarding, gaming, guitar, and board games. Jordan Kosnick, Managing Director: • Time with NM: 15 years, • Background: Former resort valet/bellman, transitioned to NM as an advisor., • Outside Interests: Faith, family, music, fitness, travel (frequent trips to Colombia), and the outdoors. Muskan Musabji, Financial Advisor: • Time with NM: Since January 2025, • Background: Former Project Manager for Walmart’s Realty division, overseeing on-site remodels, managing day-to-day execution, and coordinating with third-party contractors to navigate real-time challenges., • Outside Interests: Enjoys spending time with family and friends, traveling, reading, trying new restaurants, and hiking with her dog. She's also active in the local arts community. Ryan Walton, Financial Advisor/Growth and Development Director: • Time with NM: Since October 2021, • Background: Former call center and law firm roles; chose NM for greater impact., • Outside Interests: Skiing, coding apps/games, card counting, and community volunteer work. Samuel Behm, Financial Advisor / College Unit Director • Time with NM: With NM since January 2020; full-time Financial Advisor for 3+ years and College Unit Director since February 2023., • Background: Began his career with NM during college while studying Business Administration with a finance emphasis. Gained early work experience through part-time roles in fast food, construction, and manufacturing., • Outside Interests: Enjoys traveling with his wife, golfing, staying active through endurance sports, and cheering on the Bears and Cubs. Sandra Yang, Director of Recruiting & Selection: • Time with NM: 1 year, • Background: Talent management experience from Robert Half, plus roles in banking and compliance., • Outside Interests: Enjoys family time, cooking, beauty routines, and exploring new places with her husband and four kids. Position Overview:You will play a critical role in helping clients secure their financial futures through comprehensive insurance solutions. Your responsibilities will include: • Client Assessment: Evaluate clients' financial needs and goals to recommend appropriate insurance products., • Customized Solutions: Develop personalized insurance plans that align with clients' long-term financial strategies., • Relationship Building: Establish and maintain strong relationships with clients, offering continuous support and advice as their needs evolve., • Product Knowledge: Stay informed about the latest insurance products and industry trends to provide clients with the best options available., • Compliance and Ethics: Ensure all recommendations and sales comply with company policies and regulatory requirements, maintaining the highest ethical standards. What Our Representatives Value: • Potential for abundant, consistent, and predictable results., • A collaborative, high-support team environment, fostering growth and camaraderie., • Full business development process training and support for seamless operations., • Proven operational systems and cutting-edge technology for enhanced agent efficiency., • Achieving high performance while maintaining a great quality of life., • A company experiencing rapid growth, offering leadership opportunities for top performers. Candidate Characteristics: • Individuals who value taking ownership and responsibility, acting as active participants rather than mere spectators., • People who prioritize understanding the "who, why, and how" behind actions more than just the "what.", • Savvy communicators who find joy in simplifying complex decisions for others., • Generous souls who gladly treat others without hesitation., • Ambitious thinkers who embrace boundless opportunities and possibilities., • Advocates for teamwork and cooperation, where everyone contributes equally., • Passionate about their work, yet approachable and good-natured in their demeanor. Benefits: • Strong Earnings Potential: Combining first year income and unlimited upside., • Significant bonus opportunity commensurate with outcomes., • Dental insurance., • Health insurance., • Life insurance., • Vision insurance., • Retirement plan. Education: • Associate Degree or Higher (preferred)If these qualities describe you, then our office might just be your perfect fit. We are looking to bring on the right individual to join our team and help expand our broader service offering, with an emphasis on growing our insurance and financial services portfolios. Prior insurance or financial services experience is not required. This position offers flexibility, but we're seeking individuals who are open to in-person training and eager to be an active part of our daily and weekly office culture, contributing to our team synergy and vibrant work environment. Join us on this exciting journey, where we take insurance and financial services to a whole new level of excitement and fulfillment. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Jordan Kosnick is a General Agent of NM. Managing Directors are not in legal partnership with each other, NM, or its subsidiaries. Flexible work from home options available. Compensation: $71,000.00 - $115,000.00 per year

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position and we're considering candidates in the US. The Opportunity: Grafana Labs is building for an agentic world, and the marketing website is where that ambition becomes visible. As Senior Manager, Web Technology, you will own the technical execution, platform strategy, and operational excellence of grafana.com and its surrounding digital experiences. You will lead the web development team and serve as the marketing organization’s primary technical leader for the website. You will help define how AI changes the website itself, how the team builds and operates it, how content is structured for humans and machines, and how digital experiences move users from interest to action with less friction and more confidence. This role sits at the intersection of engineering craft, marketing velocity, AI-enabled transformation, and business impact. You will partner closely with creative, content, communications, demand generation, regional marketing and events, marketing operations, docs, infrastructure, security, and product teams to make the website more dependable, more intelligent, more self-serve, and more effective. You are technical enough to earn the trust of a staff engineer, while communicating clearly with executive and marketing stakeholders. What You’ll Be Doing: • Lead AI-enabled website transformation. Drive the evolution of grafana.com into an AI-first, agent-ready platform optimized for humans, search engines, AI assistants, agents, and LLMs. Build practical AI-enabled systems for content workflows, QA, personalization, localization, analytics, experimentation, and web operations., • Own the web platform. Ensure the marketing website is stable, secure, performant, dependable, and easy to evolve. Define practical standards for reliability, incident handling, operational visibility, platform health, performance, and security hygiene., • Improve delivery predictability. Own the operating system for web technology work including clear operating cadences for roadmap reviews, stakeholder updates, prioritization, and delivery accountability.Use automation and AI-assisted workflows to reduce coordination overhead and improve clarity., • Build better digital experiences. Partner with marketing, product, design, and engineering stakeholders to help create a more seamless path from website visit to product trial and activation across different user intents and journeys., • Scale self-serve web operations. Make the site easier for internal teams to edit and maintain through strong CMS models, reusable patterns, content and UX guardrails, documentation, and governance., • Lead and grow the web team. Lead with clarity, accountability, strong technical judgment, and open communication while helping the team balance operational rigor with thoughtful innovation. Manage, mentor, and develop a team of web developers by raising technical standards, building AI-first development practices, clarifying ownership, and helping each person increase their impact and strategic contribution. What Makes You a Great Fit: • You have a strong point of view on how AI will change web strategy, web operations, and digital user experiences, and you can turn that point of view into practical systems, workflows, experiments, and measurable improvements., • You have strong technical judgment and can earn the trust of experienced engineers while communicating clearly with marketing and executive stakeholders., • You have experience leading web engineering teams and building reliable, scalable, high-performing web platforms with strong operational discipline and delivery predictability., • You understand modern frontend engineering, CMS-driven websites, analytics, integrations, performance, security, launch operations, and AI-enabled digital experiences., • You can turn ambiguous business needs into clear technical plans, priorities, timelines, tradeoffs, and decisions., • You have a strong operational mindset and improve delivery through better systems, not last-minute heroics., • You care about team growth and know how to develop engineers through mentorship, accountability, and meaningful ownership., • You focus on measurable impact across reliability, content velocity, self-serve adoption, discoverability, funnel performance, AI-enabled efficiency, and user engagement., • Experience with Next.js, React, TypeScript, Tailwind, Storyblok, Vercel, Algolia, RudderStack, BigQuery, AirOps, and similar tools., • Experience using AI to improve engineering workflows, QA, documentation, planning, analytics, experimentation, or operational reporting., • Experience creating self-serve systems that help marketing, content, events, and regional teams move faster without compromising quality., • Experience building AI-enabled web experiences, agent-ready content systems, personalization, chat experiences, or LLM-optimized websites., • What success looks like:, • Predictable, high-confidence delivery with clear priorities and fewer surprises, • A stable, secure, high-performing web platform with strong operational visibility, • Faster, more self-serve content operations across marketing teams, • Improved discoverability, engagement, conversion, and activation through better digital experiences, • Practical AI-enabled systems that improve team velocity, quality, and user experience Bonus points for: • Familiarity with AEO, GEO, SEO, structured content, and how AI assistants consume website information., • Experience supporting developer, infrastructure, observability, cloud, or open source audiences. Compensation & Rewards: In the US, the compensation range for this role is $183,858 - $220,630. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Who We Are Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit _. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. What the Role Is Babylist is looking for a Senior Business Analyst, AI & Automation to help define how we operate today — and how we evolve through AI agents, LLM-powered workflows, and intelligent automation. This is a true 0→1 role at a company leaning fully into what AI makes possible. Every team already uses tools like Claude daily, and this role helps turn that into durable, system-level workflows. Your focus is understanding how work actually gets done. Where decisions happen. Where things break down. Where time is spent on work that shouldn’t require human effort. You’ll take messy, real-world processes and turn them into structured, AI-ready specifications — the kind that LLM-powered systems and agents can reliably execute. This is not a role where you inherit clean systems or operate at a distance. You’ll be dropped into ambiguous workflows across the business and expected to create clarity from scratch. If you prefer working from existing documentation or staying at a high level, this will be a tough fit. If you like asking hard questions, mapping reality (not theory), and turning it into something buildable, you’ll thrive here. Who You Are • 8+ years in business analysis, process improvement, or systems design, with a track record of leading end-to-end process discovery across multiple business functions, • You have deep experience translating ambiguous, real-world workflows into structured artifacts (BRDs, process maps, or equivalent) that both business stakeholders and technical teams can act on, • You’ve worked on AI or automation-driven initiatives, with a clear understanding of where LLMs are effective, where they break, and how to design around those constraints, • You have hands-on experience with LLM platforms or AI tools (Claude, OpenAI, Gemini, or similar) and understand how to use them to explore, test, and refine workflows, • You’re familiar with prompt engineering concepts, including structuring inputs, controlling outputs, and designing for consistency in LLM behavior, • You understand how AI systems operate in production, including RAG (retrieval-augmented generation), tool/function calling, or multi-agent workflows, at a practical level, • You have experience defining decision logic, exception handling, and edge cases in a way that holds up beyond ideal scenarios, • You’ve written or contributed to evaluation frameworks (evals) for AI-powered workflows, including defining what “good” looks like and how to measure model performance, • You’re a strong cross-functional partner, comfortable going deep with business teams to understand how they actually work and translating that into clear, buildable specifications, • You communicate with clarity and structure, producing artifacts that drive decisions — not just documentation that sits unused, • You’re comfortable operating in ambiguous, fast-moving environments, where you’re expected to create structure rather than follow it, • You’re genuinely excited about what AI can do — and you actively use it in your work to explore problems, test ideas, and improve how workflows are designed How You Will Make An Impact • Lead end-to-end process discovery across key business areas, uncovering how work actually happens and where AI-driven automation creates the most leverage, • Design and document current- and future-state workflows that clearly define intent, decision points, and system behavior in formats both humans and AI agents can act on, • Identify and prioritize AI and automation opportunities based on business impact, data availability, and operational constraints, • Define AI-ready process specifications, including intents, decision logic, context design, tool definitions, retrieval strategies, human-in-the-loop steps, escalation paths, and guardrails, • Translate process insights into clear, structured artifacts (process flows, BRDs, prompt specs, analysis summaries) that stakeholders can align on and engineering can build from, • Partner closely with the AI enablement team and engineering to align process design with system architecture, model constraints, and data quality requirements, • Establish success metrics for AI-powered workflows, including evaluation frameworks, observability requirements, and Responsible AI considerations, • Support UAT readiness and rollout, ensuring workflows account for real-world edge cases, failure modes, and user behavior, • Drive continuous improvement by incorporating operational feedback, user corrections, and model performance signals to refine workflows and prompts over time About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $147,325 to $176,790 Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Why You Will Love Working At Babylist Our Culture • We work with focus and intention, then step away to recharge, • We believe in exceptional management and invest in tools and opportunities to connect with colleagues, • We build products that positively impact millions of people's lives, • AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact Growth & Development • Competitive pay and meaningful opportunities for career advancement, • We believe technology and data can solve hard problems, • We're committed to career progression and performance-based advancement Compensation & Benefits • Competitive salary with equity and bonus opportunities, • Company-paid medical, dental, and vision insurance, • Retirement savings plan with company matching and flexible spending accounts, • Generous paid parental leave and PTO, • Remote work stipend to set up your office, • Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration. Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page. Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone. Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

About Our Company: At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 30 million devices. We make patching easier, boost security, and give IT teams their time back. Our _ guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities. About this Role: Are you seeking a dynamic environment where you get to dive deep into a range of projects bootstrapping AI development? We’re seeking a passionate and curious Software Engineer, AI to join our growing emerging technology team. This position combines a passion for Endpoint, Security and Systems management technologies with hands on experience and knowledge of AI. This role is ideal for someone who loves to build tools and add-on solutions to Windows and commercial management systems. This role is hands-on and requires incubating ideas, building prototypes and working across engineering teams to integrate into production products. You will use your AI technology experience to create compelling and efficient customer scenarios. You should be comfortable dealing with ambiguity, making hypotheses and testing these with customers. A big factor for success will be collaboration. You will be able to build rapport with customers and extract clear business requirements. Within the team you will be an AI evangelist, engaging with engineering teams to promote ideas, generate energy and refine concepts to achieve realization in product. A further aspect of this role is the enterprise systems management community. You will be familiar and have engaged in these forums. Comfortable presenting webinars and sessions, and contributing content in the form of blogs. A differentiating factor to this role is foundational experience in AI and a keen interest in agentic frameworks, autonomous systems, and intelligent workflows. Keeping up with the latest trends in AI and being able to educate and equip developers on AI solutions. You will push the boundaries for what Patch My PC can achieve with AI, focusing on value and productivity for our customers. • Design and develop generative AI solutions across a rapidly expanding product portfolio, • Develop and deploy AI agents for internal tools and customer-facing applications, • Collaborate with cross-functional teams to integrate AI tech into existing systems, • Educate, inform and support product developers for AI integration and maintenance, • Identify optimum data processing and structure for accurate AI analysis, • Translate requirements into clear engineering deliverables, track progress, and communicate status through stand-ups and stakeholder updates, • Conduct testing, debugging, and performance optimization of AI agent workflows, • Stay up-to-date with the latest research and trends in commercial AI systems, • Bachelor’s degree in Computer Science, Artificial Intelligence, or related field (or equivalent experience), • 5+ years of professional software development with C# and the .NET ecosystem, • Familiarity with an AI agent framework (e.g., LangChain, CrewAI, AutoGPT, MetaGPT), • Good understanding of Large LLMs (e.g., GPT, Claude, Mistral) and prompt engineering, • Experience with AI libraries (e.g., Transformers, OpenAI API, Hugging Face), • Experience with GenAI data pre-processing and embedding, • Experience with REST APIs and at least one cloud platform (Azure, AWS, GCP), • Experience with MongoDB or similar NoSQL databases, • Proficiency with Git workflows, branching strategies, and code review, • Strong problem-solving skills and eagerness to learn in a fast-paced environment, • Knowledge of agent memory, planning, and tool-use strategies, • Azure AI foundry, • Familiarity with containerization (Docker) and CI/CD pipelines, • Contributions to open-source AI projects or personal agent-based experiments Competitive Base Salary: $125,000 - $145,000 based on experience and location. Benefits: • 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%., • Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents. Other Benefits: • FSA/HSA., • Fertility benefits., • Parental leave., • Paid-time off (PTO)., • Volunteer leave., • Charitable donation matching., • Tuition reimbursement., • Gym membership reimbursement., • Internet stipend., • Pet insurance. Learn more about our benefits here: _. $125,000 - $145,000 a year Our interview process is designed to help us understand how you think, build software, and collaborate with others. It also gives you an opportunity to learn more about our team, the problems we are solving and what it is like to work at Patch My PC. Throughout the process we look not only at technical skills but also how candidates align with our core values. These values guide how we work together, support our customers and continue to grow as a team. Step 1: Technical Assessment Candidates begin with an online coding assessment focused on problem solving and core programming concepts. This helps us understand your approach to writing clean, efficient code and working through technical challenges. Step 2: Initial Screen A 20-30 minute conversation with our Talent team to learn more about your background, experience and career goals. We will also share more about Patch My PC, our culture and how our values guide the way we work. Step 3: Hiring Manager Interview A conversation with the hiring manager to discuss your technical experience, previous projects and how you approach building and supporting production systems. This discussion also provides an opportunity to learn more about the team, current priorities and expectations for the role. Step 4: Technical Interview A live technical interview with members of our engineering team. This session focuses on software engineering fundamentals such as coding, system design, debugging and how you approach real world engineering problems. You may be asked to walk through your thinking while solving a problem collaboratively. Step 5: Team and Leadership Conversations The next stage includes conversations with engineering leaders and cross functional team members. In addition to discussing technical experience we focus on collaboration, communication and how you contribute to a team environment grounded in humility, ownership, empathy, and delivering excellence. Step 6: Final Conversation with Our CEO As a final step candidates may meet with our CEO and Founder Justin Chalfant. This conversation focuses on our mission, culture, and values and gives you the opportunity to ask questions about the company vision and the impact our team is working to create. Additional Information Most interviews are conducted virtually. In some cases we may invite candidates to participate in an in person conversation or onsite visit, depending on the role, location, and stage of the process. Our goal is to keep the process efficient and respectful of your time while ensuring both you and our team feel confident about the fit both technically and culturally. Equal Opportunity Employer: Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply. Work Authorization: To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire: AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: Ready to run Hungry and driven by urgency Exceptional at what they do, with low ego Comfortable operating in motion As an Agentic Platform Engineer at OnePay, you will build the core platform services and developer frameworks that power large-scale, distributed systems and enable the next generation of intelligent, agent-driven applications. Design and operate platform-oriented core services that support high-scale distributed systems across OnePay’s product ecosystem Architect, build, and manage Kafka-based event streaming systems that power real-time data flows and mission-critical financial workflows Develop internal developer tooling and shared infrastructure that improve velocity, reliability, and observability across engineering teams Build and evolve frameworks that support the construction and orchestration of agentic applications, enabling intelligent, automated workflows across products Partner closely with engineering, data, and AI teams to solve complex distributed computing challenges in a secure, cloud-native AWS environment 7+ years of experience in software engineering within fintech, cloud infrastructure, or large-scale distributed systems environments Strong hands-on experience designing, operating, and scaling Kafka-based event-driven architectures Deep expertise in distributed systems, asynchronous processing, and high-availability platform services Production experience in AWS cloud environments and building cloud-native infrastructure Experience building developer platforms, internal tooling, or frameworks that enable other engineers to move faster Drive and proactivity - everyone here is a builder and executor We use Node and TypeScript on the server, leveraging the NestJS framework within a microservice-oriented architecture running on Kubernetes and AWS. On the client side, we build and ship product features for iOS, Android, and web platforms using React Native. While you don’t need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. Competitive base salary, stock options, and health benefits from Day 1 401(k) plan with company match Remote-friendly (US), flexible time off (FTO), and opportunities for growth A high-growth, mission-driven, inclusive culture where your work has real impact Initial Interview with Talent Partner Technical or Hiring Manager Interview Team Interview Executive Interview Offer! To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

HOW YOU WILL HAVE IMPACT You will work closely with ForceMetrics leadership to set and drive go-to-market strategy, establish sales goals, foster customer relationships, and develop and implement processes to successfully bring ForceMetrics to a wide audience. As an early member of our team, you'll have many opportunities to forge our best practices and create areas of ownership for yourself • Team Approach: Collaborate and orchestrate with ForceMetrics leadership to develop and execute a comprehensive strategy for growing ForceMetrics’ presence in public safety agencies nationwide, including deployment strategy, marketing, legal, and operations, to ensure a seamless customer experience and successful deal closure., • Strategic Territory Development: Take ownership of the law enforcement sector in assigned territory, with a heavy focus on capitalizing on the opportunities in the assigned area. Identify and cultivate sales opportunities to surpass individual sales quotas and contribute significantly to the overall growth of the business., • Product Expertise: Develop deep familiarity with the ForceMetrics platform and its unique use cases and advantages to solving real-world public safety and societal problems. Present and demonstrate product advantages, features, functions & benefits to law enforcement agencies in a highly differentiated way and with the ability to articulate solution value., • Market Engagement: Represent ForceMetrics at industry events/conferences and build strong relationships with law enforcement agencies by immersing yourself in their challenges, needs, and technology roadmaps and articulating the value proposition to diverse stakeholders, from frontline officers to high-ranking officials., • Pipeline Management: Develop and streamline internal sales processes, from prospecting and lead generation to customer acquisition. Initiate and nurture relationships with departments, city leaders, and government officials, serving as the key point of contact between ForceMetrics and respective institutions while managing a robust pipeline of opportunities while building multiple routes to revenue., • Intuition and Problem-Solving: Develop creative strategies in partnership with leadership to determine goals and targets while working with internal & external advisors and law enforcement veterans, crafting tailored solutions to meet customers’ needs. WHAT YOU WILL DO • Develop deep familiarity with the ForceMetrics platform and its unique uses and advantages to solving real-world public safety and societal problems, • Travel to client sites to educate agencies about our product and provide product demonstrations., • Accurately manage forecasting, including pipeline management and company reports, to ensure transparency and accuracy in business operations., • Effectively manage the sales pipeline using MEDDPICC methodology. WHAT YOU MUST HAVE • Grit, Persistence, Heart, Desire, Adaptability, Integrity and Intuition., • Passionate about helping make a difference in the lives of many., • Proven track record and consistent quota attainment greater than $1M+ ARR/year primarily experienced in winning Net New Logos., • 5+ years of field sales experience in the enterprise software/SaaS space, with expertise in data integration, analytics, and business intelligence, • History as a top performer, consistently landing in the top 10% of stack rankings, • Comfort in negotiating and closing legal agreements with customers and supporting new customers through onboarding processes, • Experience within the public sector B2G vertical, • Excellent executive-level verbal and written communication, presentation, listening, organization, and relationship management skills, • Enjoy working in a lean, fast-paced team where you can take the initiative and generate results every day, • Ability to work with cross-functional teams and both technical and non-technical stakeholders, • Experience with HubSpot CRM WHAT WILL MAKE YOU STAND OUT • Early-stage tech startup experience, • Passion for making a difference in the lives of many, • Proven success in selling SaaS platforms into net new logo accounts with complex procurement requirements, demonstrated by overachievement of quota and strong customer references, • Existing relationships within Law Enforcement in the outlined territory are strongly preferred WHAT WE CAN OFFER • A strong sense of mission for impacting real communities and solving complex societal problems, • Work alongside other top talent in a rewarding and enjoyable culture, • Company Equity (seed-state), • Medical, Dental, Vision & Life Insurance, • 401(k), • 100% Remote, • Standard holidays and paid time off, • Salary range for this position is Base Salary of $105K to $130K+ DOE and OTE of $105K to $130K+ ForceMetrics was founded in 2020 to provide data analytics and enrichment applications to public safety agencies throughout the United States, with a focus on better community outcomes through data. We're venture-backed with a diverse founding team led by Andre McGregor, computer engineer and veteran FBI Special Agent turned entrepreneur, alongside a team of data scientists, software engineers, cybersecurity experts, and business operations leaders—many of whom have been law enforcement officers themselves, and have previously built successful companies. We have a robust set of investors and an advisory board of active/retired police chiefs, government leaders, and technology innovators. ForceMetrics™ values diversity, and we are proud to be an Equal Opportunity Employer committed to providing employees with a work environment free of discrimination and harassment. ForceMetrics™ will not tolerate discrimination or harassment of any kind based on any characteristics. Company Industry: Information Technology & Services

Newfront (a WTW company) embraces a flexible work environment and supports employees working remotely, hybrid, or in-office. As a Senior AI Engineer at Newfront, you will work across both our AI platform and the AI products built on top of it. You will design and build the core AI platform — the agent runtime, RAG and document understanding pipelines, connector framework, model routing layer, evaluation and observability backbone, and on-premise model hosting — and you will use that same platform to ship AI products that brokers, underwriters, and operations rely on every day. You will partner closely with product engineering, brokering and operations leaders, and security and compliance partners to make sure both the platform and the products reflect how the business actually works. This position is a salary, exempt, and full-time position. This is a US-remote or hybrid role with the option to work from any of Newfront's office locations. #LI-Remote Build and scale the agent runtime at Newfront — tool use, planning, memory, multi-agent orchestration, human-in-the-loop handoff, and the SDKs product teams use to compose agents for brokering, underwriting, and client service workflows. Design and own RAG and document understanding pipelines for complex insurance artifacts — submissions, policies, endorsements, loss runs, SOVs — including ingestion, chunking, indexing, retrieval, structured extraction, and grounding. Build the connector framework that lets AI agents and pipelines reach into the systems brokers actually use (AMS, carrier portals, email, document stores, internal services), with first-class auth, rate-limiting, schema discovery, and auditability. Establish the evaluation and observability backbone for AI at Newfront: offline eval harnesses, regression suites, hallucination and grounding checks, online quality, latency, and cost telemetry, and the dashboards every team uses to measure AI features against compliance and performance targets. Own model routing and the model gateway — selecting between hosted frontier models and on-premise / self-hosted models per use case, balancing quality, latency, cost, and data-residency constraints. Stand up and operate on-premise model hosting where regulatory, contractual, or data-sensitivity requirements make hosted APIs unsuitable: GPU capacity planning, inference serving, quantization and optimization, isolation, and lifecycle management. Ship AI product features end-to-end on top of the platform — from problem discovery with brokering, underwriting, and operations partners through technical design, implementation, and the user-facing surfaces that make AI capabilities intuitive for non-technical users. Mentor engineers on production AI systems, review designs, and help establish best practices for building reliable AI in financial services. Partner with security, privacy, and compliance to bake controls — auth, audit, PII handling, retention, model risk management — into the platform rather than leaving them to each product team to rediscover. BS, MS or PhD in computer science, or related field, or equivalent work experience 5+ years of professional software engineering experience, with a strong general software development background — building, shipping, and operating production services, not just notebooks or prototypes. We are looking for an engineer first, who has gone deep on AI, rather than someone whose experience is exclusively in ML research. Solid fundamentals in API design, data modeling, testing, debugging production systems, code review, and collaborating in a team codebase. Strong programming skills in TypeScript, including experience with Node.js or another TypeScript backend framework in production. Experience with modern development and deployment practices (e.g., containerization, CI/CD, infrastructure-as-code, production observability). A track record of leading AI/ML projects end-to-end, including API design, production operations, and long-term maintenance. Experience designing systems for reliability, cost, and scale in production. Passion for staying up-to-date with the latest advancements in AI/ML and applying them to real-world problems. Strong problem-solving skills and the ability to take a pragmatic and efficient approach to tackling challenges. Excellent collaboration and communication skills, with the ability to partner with product teams and effectively communicate complex technical concepts to non-technical stakeholders. Working knowledge of Python and/or Go — we use Python for ML/AI tooling and Go in parts of our backend, and you will read and occasionally write both. Experience deploying or leveraging machine learning models and Large Language Models (LLMs) to power business applications at scale. Hands-on experience building agent frameworks, tool-use runtimes, RAG systems, connector / integration frameworks, or evaluation harnesses for LLM-based applications. Experience self-hosting or fine-tuning open-weight LLMs (e.g., GPU inference serving with vLLM/TGI/TensorRT-LLM, quantization, LoRA/PEFT, on-prem deployment). Experience building model gateways or routing layers that span multiple model providers and self-hosted models. Knowledge of state-of-the-art LLM techniques, models, and vendors, including trade-offs across providers. Familiarity with LLM and related frameworks, including extracting structured data from unstructured text. Experience with popular AI/ML libraries and frameworks. Familiarity with DevOps practices, cloud infrastructure, authorization, authentication, and search infrastructure. Experience with model risk management, AI governance, or building AI systems in regulated industries (financial services, healthcare, insurance). Understanding of machine learning essentials and the ability to collaborate effectively with data scientists. The pay range for this position in California, Washington, Colorado and New York at commencement of employment is expected to be between $160,000 and $250,000/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for! Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. If you require reasonable accommodations throughout the application or interview process, please contact us at careers@newfront.com. For information regarding how Newfront collects and uses personal information, please review our .

FutureSight is hiring an experienced and visionary Founding CEO to lead the launch of a new AI Voice receptionist and admin agent specialized for Dental Clinics. Today, many dental clinics are running short on resources to serve their patients with empathy and care, and are also missing out on new patients who can’t speak to a caring front office when they need attention. The result is a gap in care, which leads to burnout for the clinic staff, and frustration for the patient. Our venture is here to give superpowers to the best dental care teams. Our instinct is not to replace the team; we are here to supercharge their ability to provide comfort, care, and reassurance at scale. As a Founding CEO, you’ll shape the vision, build the team, and lead this transformation and put your stake in the ground as a visionary who can supercharge the human touch with technology in a billion-dollar market with the opportunity to expand to adjacent segments. • Win customers — Run pilots, shape pricing, and validate retention + expansion., • Build the product — Work with FutureSight’s product/engineering pod to launch V1., • Raise capital — Lead the seed round with our initial investment., • Build your team — Hire your founding team and set the cultural foundation. FutureSight is a venture studio that co-creates and invests in B2B SaaS and Vertical AI startups alongside exceptional entrepreneurs. We give founders an unfair advantage — pairing hands-on studio support with early capital, reducing risk and increasing the odds of success by 10x. We’re led by a cross-functional team of builders and investors. Kevin Nguyen and Alan Smith lead venture design and product strategy. Prathna Ramesh applies her experience as a venture investor with capital strategy in every new business. Dennis Ensing mentors our ventures with operational and strategic expertise, Krista LaRiviere brings years of entrepreneurial and marketing experience as a multi-time exited founder, and Anupama Joshi drives founder excellence. John Carbrey (San Francisco), a successful software entrepreneur and people leader, adds deep insight into scaling startups from 0 to 1, having built and exited multiple prior SaaS ventures. • Validated problem — You will enter a venture with a proven market need and strong momentum toward building and scaling., • Studio bench strength — Designers, engineers, growth marketers, and fundraising pros are embedded from Day 1., • Capital commitment — Initial pre-seed funding for early hires and building the MVP with potential for follow-on funding, and access to our investor and advisor network., • Founder-level drive — You’re motivated to co-found a new venture as the CEO. With or without us, this is your calling., • Startup scrappiness — You know what you’re signing up for. You’re familiar with the scrappiness of owning something from start to finish., • Previous founding experience — You have co-founded a product company or B2B SaaS venture or have been at a venture-backed company., • Risk appetite and capacity — Read more on our post on the_., • GTM chops — Proven success in B2B SaaS sales, marketing, and customer engagement., • Fundraising fluency — Able to craft investor narratives and close capital; well-networked in fintech and early-stage communities., • People leadership — Magnet for top talent; coach and culture carrier., • Industry experience — Background in dental practice and an understanding of the inner workings of the dental industry, including distribution models. What You Can Expect • Daily active engagement with our team to: launch initial product, achieve initial market traction and prepare for seed fundraise., • Full P/L ownership of the new entity., • A significant equity stake in the business., • This is a full-time role; we are looking for someone to commit full-time and exclusively to building and owning a new SaaS venture.

HOW YOU WILL HAVE IMPACT You will work closely with ForceMetrics leadership to set and drive go-to-market strategy, establish sales goals, foster customer relationships, and develop and implement processes to successfully bring ForceMetrics to a wide audience. As an early member of our team, you'll have many opportunities to forge our best practices and create areas of ownership for yourself • Team Approach: Collaborate and orchestrate with ForceMetrics leadership to develop and execute a comprehensive strategy for growing ForceMetrics’ presence in public safety agencies nationwide, including deployment strategy, marketing, legal, and operations, to ensure a seamless customer experience and successful deal closure., • Strategic Territory Development: Take ownership of the law enforcement sector in assigned territory, with a heavy focus on capitalizing on the opportunities in the assigned area. Identify and cultivate sales opportunities to surpass individual sales quotas and contribute significantly to the overall growth of the business., • Product Expertise: Develop deep familiarity with the ForceMetrics platform and its unique use cases and advantages to solving real-world public safety and societal problems. Present and demonstrate product advantages, features, functions & benefits to law enforcement agencies in a highly differentiated way and with the ability to articulate solution value., • Market Engagement: Represent ForceMetrics at industry events/conferences and build strong relationships with law enforcement agencies by immersing yourself in their challenges, needs, and technology roadmaps and articulating the value proposition to diverse stakeholders, from frontline officers to high-ranking officials., • Pipeline Management: Develop and streamline internal sales processes, from prospecting and lead generation to customer acquisition. Initiate and nurture relationships with departments, city leaders, and government officials, serving as the key point of contact between ForceMetrics and respective institutions while managing a robust pipeline of opportunities while building multiple routes to revenue., • Intuition and Problem-Solving: Develop creative strategies in partnership with leadership to determine goals and targets while working with internal & external advisors and law enforcement veterans, crafting tailored solutions to meet customers’ needs. WHAT YOU WILL DO • Develop deep familiarity with the ForceMetrics platform and its unique uses and advantages to solving real-world public safety and societal problems, • Travel to client sites to educate agencies about our product and provide product demonstrations., • Accurately manage forecasting, including pipeline management and company reports, to ensure transparency and accuracy in business operations., • Effectively manage the sales pipeline using MEDDPICC methodology. WHAT YOU MUST HAVE • Grit, Persistence, Heart, Desire, Adaptability, Integrity and Intuition., • Passionate about helping make a difference in the lives of many., • Proven track record and consistent quota attainment greater than $1M+ ARR/year primarily experienced in winning Net New Logos., • 5+ years of field sales experience in the enterprise software/SaaS space, with expertise in data integration, analytics, and business intelligence, • History as a top performer, consistently landing in the top 10% of stack rankings, • Comfort in negotiating and closing legal agreements with customers and supporting new customers through onboarding processes, • Experience within the public sector B2G vertical, • Excellent executive-level verbal and written communication, presentation, listening, organization, and relationship management skills, • Enjoy working in a lean, fast-paced team where you can take the initiative and generate results every day, • Ability to work with cross-functional teams and both technical and non-technical stakeholders, • Experience with HubSpot CRM WHAT WILL MAKE YOU STAND OUT • Early-stage tech startup experience, • Passion for making a difference in the lives of many, • Proven success in selling SaaS platforms into net new logo accounts with complex procurement requirements, demonstrated by overachievement of quota and strong customer references, • Existing relationships within Law Enforcement in the outlined territory are strongly preferred WHAT WE CAN OFFER • A strong sense of mission for impacting real communities and solving complex societal problems, • Work alongside other top talent in a rewarding and enjoyable culture, • Company Equity (seed-state), • Medical, Dental, Vision & Life Insurance, • 401(k), • 100% Remote, • Standard holidays and paid time off, • Salary range for this position is Base Salary of $105K to $130K+ DOE and OTE of $105K to $130K+ ForceMetrics was founded in 2020 to provide data analytics and enrichment applications to public safety agencies throughout the United States, with a focus on better community outcomes through data. We're venture-backed with a diverse founding team led by Andre McGregor, computer engineer and veteran FBI Special Agent turned entrepreneur, alongside a team of data scientists, software engineers, cybersecurity experts, and business operations leaders—many of whom have been law enforcement officers themselves, and have previously built successful companies. We have a robust set of investors and an advisory board of active/retired police chiefs, government leaders, and technology innovators. ForceMetrics™ values diversity, and we are proud to be an Equal Opportunity Employer committed to providing employees with a work environment free of discrimination and harassment. ForceMetrics™ will not tolerate discrimination or harassment of any kind based on any characteristics. Company Industry: Information Technology & Services

Our Mission Launched in 2012, Tinder® revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, “It Starts with a Swipe”™" Our Values One Team, One DreamWe work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission. Own ItWe take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence. Never Stop LearningWe cultivate a culture where it’s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving. Spark SolutionsWe’re problem solvers, focusing on how to best move forward when faced with obstacles. We don’t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals. Embrace Our DifferencesWe are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team. As a Backend Engineer on the Velocity team, you’ll be part of a high-impact group responsible for supercharging engineering speed across Tinder. Velocity builds the systems, AI-driven tools, and internal platforms that let product and engineering teams prototype, ship, and scale connection experiences faster than ever before.You’ll work at the core of Tinder’s technical innovation engine—designing distributed systems that support AI-powered developer tooling, automating workflows, and eliminating bottlenecks that slow product iteration. From accelerating CI/CD pipelines to integrating AI agents into engineering workflows, your work will help hundreds of developers move with confidence and speed. • Design, build, and operate scalable backend services that power AI-assisted development tools and automated workflows, • Collaborate closely with engineers, product managers, and designers to understand their pain points and deliver high-leverage solutions, • Contribute to foundational systems that drive Tinder's engineering velocity and developer experience, • Integrate AI tools like Copilot, ChatGPT, or LangGraph to streamline common dev workflows, • Monitor system health, maintain critical services, and lead improvements across CI/CD, build systems, and internal platforms, • Deep expertise in one or more backend languages: TypeScript, Python, or Java, • Strong experience with distributed systems, REST APIs, and backend microservices, • Hands-on experience with Kubernetes, AWS, and cloud-native tooling, • Prior experience using or integrating AI dev-tools (e.g., GitHub Copilot, LLMs, prompt frameworks), • Strong fundamentals in system design, debugging, and code review, • Experience building agent orchestration tools like LangGraph, • Familiarity with CI/CD systems like Jenkins, Bazel, or BuildKite, • Interest in prompt engineering or working with internal AI agents, • Familiarity with service mesh, observability stacks, or RAG systems$195,000 - $215,000 a yearThe salary range for this position is $195,000 - $215,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Palo Alto, CA. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.Commitment to Inclusion At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: _ If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly. #Tinder

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us? What’s the position? We are looking for a Senior Site Reliability Engineer who combines deep infrastructure expertise with a forward-thinking approach to AI-driven operations. In this role you will maintain and improve the reliability, scalability, and performance of our Java-based applications while pioneering the use of large language models (LLMs), agentic workflows, and intelligent automation to transform how we monitor, respond to, and prevent incidents. You will design and build autonomous and semi-autonomous AI agents that consume observability data, triage alerts, generate runbooks, automate incident response steps, and surface actionable insights—reducing toil and accelerating mean time to resolution. This is a hands-on engineering role for someone who is equally comfortable tuning a JVM, writing PromQL, and prototyping an agentic pipeline with tool-calling LLMs. Key Responsibilities Application Reliability & Performance Ensure the availability, reliability, and performance of high-traffic Java-based applications in a distributed environment. Troubleshoot and resolve complex issues across production and non-production environments. Participate in pre- and post-deployment performance testing and monitoring to continuously improve application performance. Optimize Java application performance with a focus on JVM tuning, efficient resource utilization, and horizontal scaling. Monitoring, Observability & AIOps Deploy and manage the Grafana stack (Grafana, Prometheus, Loki, Mimir, Alloy) to deliver real-time monitoring, logging, and alerting. Implement and refine observability strategies that enhance visibility into application and infrastructure health. Create and maintain dashboards, alerts, and log queries for comprehensive system health monitoring. Integrate AI/ML models into the observability pipeline for anomaly detection, predictive alerting, and intelligent alert correlation and noise reduction. AI & Agentic Workflow Engineering Design, build, and operate agentic AI workflows that automate operational tasks such as alert triage, root cause analysis, runbook execution, and incident summarization. Develop tool-calling LLM agents that interact with infrastructure APIs (Kubernetes, Grafana, Jira, Slack, PagerDuty) to execute diagnostic and remediation actions autonomously or with human-in-the-loop approval. Build and maintain MCP (Model Context Protocol) servers and integrations that expose internal systems as tool surfaces for AI agents. Evaluate, select, and operationalize LLM frameworks and orchestration platforms (e.g., LangChain, LangGraph, CrewAI, n8n, or custom solutions) for production-grade agentic systems. Implement guardrails, evaluation harnesses, and feedback loops to ensure AI agent outputs are accurate, safe, and continuously improving. Champion the adoption of AI-assisted development and operations practices across the SRE and broader engineering organization. Incident Management & Root Cause Analysis Support the operations team’s incident response efforts, conduct post-mortems, and identify root causes to prevent recurrence. Leverage AI tools to accelerate incident timelines, auto-generate post-mortem drafts, and surface patterns across historical incidents. Document and share lessons learned, contributing to a culture of continuous improvement. Automation & Toil Reduction Identify repetitive operational workflows and engineer AI-augmented or fully automated replacements. Build self-service tools and chatbot interfaces that allow engineering teams to query system status, retrieve logs, and execute standard operating procedures through natural language. Measure and report on toil reduction metrics to quantify the impact of automation initiatives. Collaboration & Cross-functional Support Work closely with developers, architects, and data/ML engineers to design solutions that improve reliability and leverage AI capabilities. Collaborate with DevOps and NOC teams to support the application platform. Communicate SRE practices, AI/automation capabilities, and operational insights to technical and non-technical stakeholders. Provide feedback on application performance, potential improvements, and observability metrics. Why This Role Is Different This is not a traditional SRE position with AI bolted on as an afterthought. We are building a team that treats AI and agentic automation as core competencies—on par with Kubernetes expertise or observability design. You will have the autonomy to experiment with cutting-edge AI tools, the backing of leadership to deploy them in production, and a mandate to measurably reduce operational toil through intelligent systems. What are we looking for? Core SRE & Infrastructure (Required) Degree in Computer Science or a related field, or equivalent professional experience. 5+ years in SRE, DevOps, or similar infrastructure roles with experience managing large-scale, high-availability production systems. 3+ years hands-on experience managing production Kubernetes clusters, including deep understanding of architecture, networking, storage, and security. Experience with cluster autoscaling (Karpenter), upgrades, and multi-cluster management. Proficiency with kubectl, Helm, Kubernetes operators, and container orchestration troubleshooting. Advanced expertise with the Grafana observability stack: dashboards, alerting, visualization, and Grafana Alloy for telemetry collection. Proficiency in PromQL and experience with Loki for log aggregation and analysis. Hands-on experience managing Java-based applications in distributed environments, including JVM tuning and optimization. Cloud platform expertise (AWS preferred; GCP or Azure also valued). Familiarity with Infrastructure as Code tools such as Terraform/Terragrunt or Ansible. ArgoCD proficiency for GitOps workflows and continuous deployment. Strong scripting abilities in Python, Bash, or Go, with experience building CI/CD pipelines and deployment automation. Proven track record with on-call rotations, incident response, and root cause analysis. AI, Automation & Agentic Systems (Required) 1+ years of practical experience building or operating AI/LLM-powered tools, agents, or workflows in a production or production-adjacent context. Demonstrated ability to design agentic systems that use tool calling, retrieval-augmented generation (RAG), or multi-step reasoning to accomplish operational tasks. Experience integrating LLM APIs (e.g., Anthropic Claude, OpenAI, or open-source models) into backend services or automation pipelines. Familiarity with at least one agentic orchestration framework or workflow engine (LangChain, LangGraph, CrewAI, n8n, Temporal, or equivalent). Understanding of prompt engineering best practices, including structured outputs, system prompts, and few-shot examples. Familiarity with AI-assisted coding tools (Claude Code, Codex, Cursor) and their integration into engineering workflows. Experience building or consuming MCP (Model Context Protocol) servers to expose internal tools to AI agents. Awareness of AI safety, hallucination mitigation, and human-in-the-loop design patterns for autonomous systems. Preferred / Bonus Hands-on experience with vector databases (Pinecone, Weaviate, pgvector) for RAG-based knowledge retrieval. Experience with LLM evaluation frameworks (e.g., Galileo, LangSmith, Braintrust) for monitoring agent quality in production. Contributions to open-source AI/ML or SRE tooling projects. Background in data engineering or ML pipelines that complements SRE responsibilities. Soft Skills Strong communication skills (written and verbal) with the ability to translate complex AI and infrastructure concepts for diverse audiences. Proactive problem-solver with a bias toward automation and continuous improvement. Ability to mentor junior team members on both traditional SRE practices and emerging AI-driven approaches. Positive attitude and openness to constructive feedback. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance A hybrid / remote working environment Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer). Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.