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Border Patrol Agent (BPA)\n With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. CBP protects the United States by preventing terrorists and their weapons from entering the country while facilitating lawful international travel and trade. \n As a Border Patrol Agent (BPA) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. \n CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. \n Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below). \n Duties \n Typical assignments include: \n\n • Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations\n, • Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations\n, • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband\n, • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks\n, • Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.\n\n Salary and Benefits \n Selections from this announcement will be at the GL-5, GL-7, GL-9 or GS-11 grade levels with promotion potential to the GS-12 grade level. Annual base salary for newly appointed BPAs varies per grade, from $51,632 - $124,717 per year. BPAs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. \n Recruitment Incentive Recruitment Incentive Newly appointed Border Patrol Agents will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the academy, with the remaining $10,000 awarded for accepting a prioritized location. See the Duty Location section below for a list of prioritized locations. \n Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $30,000 in additional incentives distributed over the next three years. \n Duty Locations \n\n • Big Bend Sector Stations - Alpine, Marfa, Presidio, Sanderson, Sierra Blanca\n, • Blaine Sector Stations - Blaine, Bellingham, Port Angeles, Sumas\n, • Buffalo Sector Stations *Oswego\n, • Del Rio Sector Stations - *Comstock\n, • El Paso Sector Stations - Deming, *Lordsburg\n, • Grand Forks Sector Stations - Bottineau, International Falls, Pembina, Portal, Warroad\n, • Havre Sector Stations - Malta, Plentywood, Scobey, Sweetgrass\n, • Houlton Sector Stations - Calais, Houlton, Rangeley, Van Buren\n, • Laredo Sector Stations - Laredo West, Hebbronville, Freer\n, • New Orleans Sector Stations - Baton Rouge, Lake Charles, New Orleans\n, • San Diego Sector Stations - Boulevard, Brownfield, Campo\n, • Swanton Sector Stations - Beecher Falls, Massena, Newport, Ogdensburg, Richford, Swanton\n, • Tucson Sector Stations - Douglas, Brian A Terry, Three Points Substation\n, • Yuma Sector Stations Blythe, Ajo\n\n NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. *Additional $10K Recruitment Incentive: Newly appointed Border Patrol Agents who select a prioritized location at the time of their final offer will receive an additional $10,000 incentive (total of $20,000). Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. \n Qualifications \n You qualify for the GL-5 grade level if you possess one of the following: \n Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR \n Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR \n Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. \n You qualify for the GL-7 grade level if you possess one of the following: \n Experience: One year of specialized work experience that shows you have the skills necessary to: \n\n • Make sound judgments and decisions in the use of firearms.\n, • Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.\n, • Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc., OR\n\n Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university;OR \n A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. \n Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. \n GL-9: You qualify for the GL-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: \n\n • Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence\n, • Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws\n, • Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system\n\n GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: \n\n • Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, Federal, or military law enforcement official\n, • Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, Federal, or military law enforcement official\n, • Apprehending violators of state, federal or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment\n\n The above experience will be applied in connection with the Border Patrol Individual Occupational Requirement: \n Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. \n Knowledge, Skills, Abilities and Other Characteristics (KSAOs): \n Candidates who meet the minimum qualification requirements for the GL-9 or GS-11 grade levels are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: \n\n • Knowledge of Immigration and Nationality Law (e.g., non-immigrant classifications, immigrant classifications, inadmissible noncitizens, removable noncitizens, derivative citizenship, 8 USC)\n, • Knowledge of the Use of Force Policy (e.g., firearms, less-lethal devices and techniques, qualification requirements)\n, • Knowledge of Criminal Law and Procedure (e.g., statutory authority)\n, • Skill in Using Physical Techniques (e.g., self-defense, baton, OC spray, PLS)\n, • Skill in Using Firearms (e.g., handgun, shotgun, M-4)\n, • Skills in Basic Operation of a Motor Vehicle (e.g., everyday use of vehicles, parallel parking)\n\n Other Requirements \n Citizenship: You must be a U.S. Citizen to apply for this position. \n Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. \n Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). \n Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. \n Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and Border Patrol-specific operations, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. \n How to Apply: \n Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. \n You'll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GL-5 or GL-7 grade levels must also complete and pass the Border Patrol Agent Entrance Exam. \n Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. \n As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! Our TTEC remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL, MT or outside of the United States. Residents of Colorado, Maine, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll help resolve customers’ insurance questions and handle escalated or complex concerns through calls or chat. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming communications from customers, • Conduct research to provide answers for customers to resolve their issues, • Some upselling of products or services to existing customers may be required What You Bring to the Role • Active Property and Casualty License, • 6 months or more of customer service experience, • Great written communication skills including grammar and spelling, • The ability to multi-task is a must to be successful (you will be assisting up to two customers concurrently), • Recognize, apply, and explain your product or service knowledge while maintaining members’ privacy and following guidelines, • Computer experience, • High speed internet (> 25 mbps) What You Can Expect • Continuing education paid for by TTEC, • Supportive of your career and professional development, • An inclusive culture and community minded organization where giving back is encouraged, • A global team of curious lifelong learners guided by our company values, • Base pay of $20.50 per hour plus performance bonus opportunities, • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative

Border Patrol Agent (BPA) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. CBP protects the United States by preventing terrorists and their weapons from entering the country while facilitating lawful international travel and trade. As a Border Patrol Agent (BPA) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Salary and Benefits Selections from this announcement will be at the GL-5, GL-7, GL-9 or GS-11 grade levels with promotion potential to the GS-12 grade level. Annual base salary for newly appointed BPAs varies per grade, from $51,632 - $124,717 per year. BPAs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Recruitment Incentive Newly appointed Border Patrol Agents will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the academy, with the remaining $10,000 awarded for accepting a prioritized location. See the Duty Location section below for a list of prioritized locations. Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $30,000 in additional incentives distributed over the next three years. Duty Locations Big Bend Sector Stations - Alpine, Marfa, Presidio, Sanderson, Sierra Blanca Blaine Sector Stations - Blaine, Bellingham, Port Angeles, Sumas Buffalo Sector Stations – Oswego Del Rio Sector Stations - Comstock El Paso Sector Stations - Deming, Lordsburg Grand Forks Sector Stations - Bottineau, International Falls, Pembina, Portal, Warroad Havre Sector Stations - Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations - Calais, Houlton, Rangeley, Van Buren Laredo Sector Stations - Laredo West, Hebbronville, Freer New Orleans Sector Stations - Baton Rouge, Lake Charles, New Orleans San Diego Sector Stations - Boulevard, Brownfield, Campo Swanton Sector Stations - Beecher Falls, Massena, Newport, Ogdensburg, Richford, Swanton Tucson Sector Stations - Douglas, Brian A Terry, Three Points Substation Yuma Sector Stations – Blythe, Ajo NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Additional $10K Recruitment Incentive: Newly appointed Border Patrol Agents who select a prioritized location at the time of their final offer will receive an additional $10,000 incentive (total of $20,000). Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms. Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc., OR Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. GL-9: You qualify for the GL-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, Federal, or military law enforcement official Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, Federal, or military law enforcement official Apprehending violators of state, federal or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment The above experience will be applied in connection with the Border Patrol Individual Occupational Requirement: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GL-9 or GS-11 grade levels are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of Immigration and Nationality Law (e.g., non-immigrant classifications, immigrant classifications, inadmissible noncitizens, removable noncitizens, derivative citizenship, 8 USC) Knowledge of the Use of Force Policy (e.g., firearms, less-lethal devices and techniques, qualification requirements) Knowledge of Criminal Law and Procedure (e.g., statutory authority) Skill in Using Physical Techniques (e.g., self-defense, baton, OC spray, PLS) Skill in Using Firearms (e.g., handgun, shotgun, M-4) Skills in Basic Operation of a Motor Vehicle (e.g., everyday use of vehicles, parallel parking) Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and Border Patrol-specific operations, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GL-5 or GL-7 grade levels must also complete and pass the Border Patrol Agent Entrance Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. CBP protects the United States by preventing terrorists and their weapons from entering the country while facilitating lawful international travel and trade. As a Border Patrol Agent (BPA) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Salary and Benefits Selections from this announcement will be at the GL-5, GL-7, GL-9 or GS-11 grade levels with promotion potential to the GS-12 grade level. Annual base salary for newly appointed BPAs varies per grade, from $51,632 - $124,717 per year. BPAs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Recruitment Incentive Newly appointed Border Patrol Agents will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the academy, with the remaining $10,000 awarded for accepting a prioritized location. See the Duty Location section below for a list of prioritized locations. Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $30,000 in additional incentives distributed over the next three years. Duty Locations Big Bend Sector Stations - Alpine, Marfa, Presidio, Sanderson, Sierra Blanca Blaine Sector Stations - Blaine, Bellingham, Port Angeles, Sumas Buffalo Sector Stations – Oswego Del Rio Sector Stations - Comstock El Paso Sector Stations - Deming, Lordsburg Grand Forks Sector Stations - Bottineau, International Falls, Pembina, Portal, Warroad Havre Sector Stations - Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations - Calais, Houlton, Rangeley, Van Buren Laredo Sector Stations - Laredo West, Hebbronville, Freer New Orleans Sector Stations - Baton Rouge, Lake Charles, New Orleans San Diego Sector Stations - Boulevard, Brownfield, Campo Swanton Sector Stations - Beecher Falls, Massena, Newport, Ogdensburg, Richford, Swanton Tucson Sector Stations - Douglas, Brian A Terry, Three Points Substation Yuma Sector Stations – Blythe, Ajo NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Additional $10K Recruitment Incentive: Newly appointed Border Patrol Agents who select a prioritized location at the time of their final offer will receive an additional $10,000 incentive (total of $20,000). Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms. Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc., OR Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. GL-9: You qualify for the GL-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, Federal, or military law enforcement official Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, Federal, or military law enforcement official Apprehending violators of state, federal or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment The above experience will be applied in connection with the Border Patrol Individual Occupational Requirement: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GL-9 or GS-11 grade levels are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of Immigration and Nationality Law (e.g., non-immigrant classifications, immigrant classifications, inadmissible noncitizens, removable noncitizens, derivative citizenship, 8 USC) Knowledge of the Use of Force Policy (e.g., firearms, less-lethal devices and techniques, qualification requirements) Knowledge of Criminal Law and Procedure (e.g., statutory authority) Skill in Using Physical Techniques (e.g., self-defense, baton, OC spray, PLS) Skill in Using Firearms (e.g., handgun, shotgun, M-4) Skills in Basic Operation of a Motor Vehicle (e.g., everyday use of vehicles, parallel parking) Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and Border Patrol-specific operations, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GL-5 or GL-7 grade levels must also complete and pass the Border Patrol Agent Entrance Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. CBP protects the United States by preventing terrorists and their weapons from entering the country while facilitating lawful international travel and trade. As a Border Patrol Agent (BPA) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Salary and Benefits Selections from this announcement will be at the GL-5, GL-7, GL-9 or GS-11 grade levels with promotion potential to the GS-12 grade level. Annual base salary for newly appointed BPAs varies per grade, from $51,632 - $124,717 per year. BPAs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Recruitment Incentive Newly appointed Border Patrol Agents will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the academy, with the remaining $10,000 awarded for accepting a prioritized location. See the Duty Location section below for a list of prioritized locations. Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $30,000 in additional incentives distributed over the next three years. Duty Locations Big Bend Sector Stations - Alpine, Marfa, Presidio, Sanderson, Sierra Blanca Blaine Sector Stations - Blaine, Bellingham, Port Angeles, Sumas Buffalo Sector Stations – Oswego Del Rio Sector Stations - Comstock El Paso Sector Stations - Deming, Lordsburg Grand Forks Sector Stations - Bottineau, International Falls, Pembina, Portal, Warroad Havre Sector Stations - Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations - Calais, Houlton, Rangeley, Van Buren Laredo Sector Stations - Laredo West, Hebbronville, Freer New Orleans Sector Stations - Baton Rouge, Lake Charles, New Orleans San Diego Sector Stations - Boulevard, Brownfield, Campo Swanton Sector Stations - Beecher Falls, Massena, Newport, Ogdensburg, Richford, Swanton Tucson Sector Stations - Douglas, Brian A Terry, Three Points Substation Yuma Sector Stations – Blythe, Ajo NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Additional $10K Recruitment Incentive: Newly appointed Border Patrol Agents who select a prioritized location at the time of their final offer will receive an additional $10,000 incentive (total of $20,000). Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms. Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc., OR Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. GL-9: You qualify for the GL-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, Federal, or military law enforcement official Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, Federal, or military law enforcement official Apprehending violators of state, federal or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment The above experience will be applied in connection with the Border Patrol Individual Occupational Requirement: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GL-9 or GS-11 grade levels are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of Immigration and Nationality Law (e.g., non-immigrant classifications, immigrant classifications, inadmissible noncitizens, removable noncitizens, derivative citizenship, 8 USC) Knowledge of the Use of Force Policy (e.g., firearms, less-lethal devices and techniques, qualification requirements) Knowledge of Criminal Law and Procedure (e.g., statutory authority) Skill in Using Physical Techniques (e.g., self-defense, baton, OC spray, PLS) Skill in Using Firearms (e.g., handgun, shotgun, M-4) Skills in Basic Operation of a Motor Vehicle (e.g., everyday use of vehicles, parallel parking) Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and Border Patrol-specific operations, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GL-5 or GL-7 grade levels must also complete and pass the Border Patrol Agent Entrance Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. CBP protects the United States by preventing terrorists and their weapons from entering the country while facilitating lawful international travel and trade. As a Border Patrol Agent (BPA) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Salary and Benefits Selections from this announcement will be at the GL-5, GL-7, GL-9 or GS-11 grade levels with promotion potential to the GS-12 grade level. Annual base salary for newly appointed BPAs varies per grade, from $51,632 - $124,717 per year. BPAs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Recruitment Incentive Newly appointed Border Patrol Agents will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the academy, with the remaining $10,000 awarded for accepting a prioritized location. See the Duty Location section below for a list of prioritized locations. Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $30,000 in additional incentives distributed over the next three years. Duty Locations Big Bend Sector Stations - Alpine, Marfa, Presidio, Sanderson, Sierra Blanca Blaine Sector Stations - Blaine, Bellingham, Port Angeles, Sumas Buffalo Sector Stations – Oswego Del Rio Sector Stations - Comstock El Paso Sector Stations - Deming, Lordsburg Grand Forks Sector Stations - Bottineau, International Falls, Pembina, Portal, Warroad Havre Sector Stations - Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations - Calais, Houlton, Rangeley, Van Buren Laredo Sector Stations - Laredo West, Hebbronville, Freer New Orleans Sector Stations - Baton Rouge, Lake Charles, New Orleans San Diego Sector Stations - Boulevard, Brownfield, Campo Swanton Sector Stations - Beecher Falls, Massena, Newport, Ogdensburg, Richford, Swanton Tucson Sector Stations - Douglas, Brian A Terry, Three Points Substation Yuma Sector Stations – Blythe, Ajo NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Additional $10K Recruitment Incentive: Newly appointed Border Patrol Agents who select a prioritized location at the time of their final offer will receive an additional $10,000 incentive (total of $20,000). Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms. Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc., OR Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. GL-9: You qualify for the GL-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, Federal, or military law enforcement official Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, Federal, or military law enforcement official Apprehending violators of state, federal or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment The above experience will be applied in connection with the Border Patrol Individual Occupational Requirement: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GL-9 or GS-11 grade levels are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of Immigration and Nationality Law (e.g., non-immigrant classifications, immigrant classifications, inadmissible noncitizens, removable noncitizens, derivative citizenship, 8 USC) Knowledge of the Use of Force Policy (e.g., firearms, less-lethal devices and techniques, qualification requirements) Knowledge of Criminal Law and Procedure (e.g., statutory authority) Skill in Using Physical Techniques (e.g., self-defense, baton, OC spray, PLS) Skill in Using Firearms (e.g., handgun, shotgun, M-4) Skills in Basic Operation of a Motor Vehicle (e.g., everyday use of vehicles, parallel parking) Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and Border Patrol-specific operations, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GL-5 or GL-7 grade levels must also complete and pass the Border Patrol Agent Entrance Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. CBP protects the United States by preventing terrorists and their weapons from entering the country while facilitating lawful international travel and trade. As a Border Patrol Agent (BPA) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Salary and Benefits Selections from this announcement will be at the GL-5, GL-7, GL-9 or GS-11 grade levels with promotion potential to the GS-12 grade level. Annual base salary for newly appointed BPAs varies per grade, from $51,632 - $124,717 per year. BPAs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Recruitment Incentive Newly appointed Border Patrol Agents will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the academy, with the remaining $10,000 awarded for accepting a prioritized location. See the Duty Location section below for a list of prioritized locations. Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $30,000 in additional incentives distributed over the next three years. Duty Locations Big Bend Sector Stations - Alpine, Marfa, Presidio, Sanderson, Sierra Blanca Blaine Sector Stations - Blaine, Bellingham, Port Angeles, Sumas Buffalo Sector Stations – Oswego Del Rio Sector Stations - Comstock El Paso Sector Stations - Deming, Lordsburg Grand Forks Sector Stations - Bottineau, International Falls, Pembina, Portal, Warroad Havre Sector Stations - Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations - Calais, Houlton, Rangeley, Van Buren Laredo Sector Stations - Laredo West, Hebbronville, Freer New Orleans Sector Stations - Baton Rouge, Lake Charles, New Orleans San Diego Sector Stations - Boulevard, Brownfield, Campo Swanton Sector Stations - Beecher Falls, Massena, Newport, Ogdensburg, Richford, Swanton Tucson Sector Stations - Douglas, Brian A Terry, Three Points Substation Yuma Sector Stations – Blythe, Ajo NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Additional $10K Recruitment Incentive: Newly appointed Border Patrol Agents who select a prioritized location at the time of their final offer will receive an additional $10,000 incentive (total of $20,000). Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms. Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc., OR Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. GL-9: You qualify for the GL-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, Federal, or military law enforcement official Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, Federal, or military law enforcement official Apprehending violators of state, federal or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment The above experience will be applied in connection with the Border Patrol Individual Occupational Requirement: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GL-9 or GS-11 grade levels are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of Immigration and Nationality Law (e.g., non-immigrant classifications, immigrant classifications, inadmissible noncitizens, removable noncitizens, derivative citizenship, 8 USC) Knowledge of the Use of Force Policy (e.g., firearms, less-lethal devices and techniques, qualification requirements) Knowledge of Criminal Law and Procedure (e.g., statutory authority) Skill in Using Physical Techniques (e.g., self-defense, baton, OC spray, PLS) Skill in Using Firearms (e.g., handgun, shotgun, M-4) Skills in Basic Operation of a Motor Vehicle (e.g., everyday use of vehicles, parallel parking) Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and Border Patrol-specific operations, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GL-5 or GL-7 grade levels must also complete and pass the Border Patrol Agent Entrance Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director of Data Science , are you ready to lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems? We are seeking a visionary Director of Data Science to architect and scale our next-generation AI capabilities. In this role, you will lead a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. You possess the agility to navigate rapidly shifting AI paradigms, the architectural vision to design scalable systems from ideation to production-grade performance, and the leadership to bridge the gap between cutting-edge research and core business value. If you thrive at the intersection of AI strategy, technical execution, and organizational transformation, we want you to lead our future. What you will do: Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation. Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting. Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment. Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency. Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges. Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards. Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance. Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments. Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management. Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled. What you have: 8+ years of progressive experience in machine learning, advanced data science, and AI development—with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production—OR an Advanced Degree (Master's or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience. 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes. Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation. Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem. Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration). Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems. * Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders. Compensation range: The salary range for this position is: $189,370 - $361,950 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The VP, Actuary - Pricing and Product Analytics is a senior actuarial leader with responsibility for pricing of all of USAA's P&C lines of business. Accountable for providing timely and actionable analyses to product line leadership to enable product and pricing decisions in support of P&C goals and strategies. The executive is an influential leader that is responsible for the strategic vision, deployment and ongoing implementation of pricing strategies. Shapes product innovations, data strategies, and technology investments to transform pricing capabilities. A key member of the Actuary & Analytics leadership team responsible for the development and execution of initiatives to advance USAA's capabilities in data analytics. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3-4 days per week. What you'll do: Provides executive leadership and guidance in the development, maintenance and application of data analytics and develops insights and recommendations in support of P&C pricing/product objectives and strategies. Accountable to the Personal Lines General Manager for development and execution of pricing plans. Develops strong working relationships with key stakeholders including product line leaders, experience owners, product development leaders, senior financial officers, other analytic leaders, and regulators where appropriate. Builds and leads a high performing team of analytical and actuarial employees with a broad range of advanced analytical expertise and high levels of P&C business knowledge. Develops and provides analyses and tools to product management teams to enable data-driven decisions. Partners with product line leadership to develop analytical acumen within product management teams. Leads teams that support new product development and innovation. Directs requirements for technology investment and capability modernization. Develops tools and procedures to enable state managers to make pricing decisions informed by timely and responsive analysis. Leads competitive intelligence to develop and deliver actionable insights. Provides comparative analysis of competitor pricing and segmentation models, to include modeling programs against competitors to evaluate relative lift. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Statistics, or quantitative field; OR 4 years of relevant education and/or experience. Fellow of the Casualty Actuarial Society (FCAS) designation. 10 years of progressive related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment. 8 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Executive-level business acumen in the areas of business operations, industry practices, regulatory relations, and emerging trends. What sets you apart: FCAS credential with deep personal lines pricing expertise, coupled with the ability to translate complex actuarial insights into business decisions that drive profitable growth, effective loss trend management, and disciplined rate execution. Proven leader of large, multi-functional actuarial organizations, with experience overseeing state pricing, rate management, and actuarial operations teams while aligning talent, resources, and priorities to enterprise objectives. Track record of modernizing pricing environments through automation, process improvement, and operational excellence initiatives that improve efficiency, enhance decision support, and create scalable actuarial capabilities. Strategic and decisive change agent who can move beyond technical analysis to operationalize vision, drive organizational transformation, accelerate decision-making, and deliver measurable business outcomes. * US military experience through military service or a military spouse/domestic Compensation range: The salary range for this position is: $257,250 - $463,050 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Overview Join Our Talent Network Stay connected. Explore future opportunities. Engage on your terms. Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega MIOS opportunities in government contracting— Contingent upon position availability and completion of the BI process. Help Desk Supervisor San Antonio, Texas (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chronos Operations, LLC is seeking a Help Desk Supervisor to provide real‑time supervisory oversight for Customs and Border Protection (CBP) Technology Service Desk (TSD) Tier I, II and ACE operations. This role is responsible for ensuring service levels, quality assurance and resolution objectives are met across all Tier channels, providing on‑shift leadership to agents, and acting as the primary liaison between frontline staff and TSD leadership during assigned shifts. Responsibilities • Provide real-time supervisory oversight of Helpdesk Tier I, II and ACE agents during assigned shift., • Monitor team performance to ensure all Service Level Agreements (SLAs), Key Performance Areas (KPAs), and performance metrics are consistently achieved or exceeded., • Analyze performance dashboards and operational metrics to identify trends, mitigate risks, and implement continuous process improvements., • Conduct regular quality assurance reviews, ticket audits, and coaching sessions to improve customer service, technical accuracy, and adherence to standard operating procedures., • Ensure compliance with all contractual deliverables, reporting requirements, and government-directed processes., • Participate in operational meetings, readiness reviews, and continuous improvement initiatives to support mission success., • Monitor agent availability, productive status, and contact volume to ensure service delivery objectives are met., • Ensure >=80% of calls/chats are answered within 60 seconds (Service Level AQL)., • Ensure >=90% email and self-service ticket processing within 12-hour period., • Monitor ASD ticket processing to ensure >=90% resolved or escalated within 4 hours., • Monitor and drive First Contact Resolution (FCR) towards >=80% target., • Identify and escalate operational events (volume spikes, wait time increases) per Operations Management SOP., • Coordinate with Help Desk Specialists on escalation flow and warm transfers., • Serve as on-shift liaison between Helpdesk agents and TSD leadership., • Participate in major incident management, ensuring timely escalation to Enterprise Operations Center (EOC)., • Monitor and manage Sensitive VIP customer escalations., • Support development and deployment of alert messages for outages and known issues., • Provide real-time coaching and guidance to agents on call handling, troubleshooting, and documentation., • Support onboarding and offboarding activities, including ensuring personnel complete all required training, security requirements, and equipment accountability processes., • Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success., • Responsible for onsite coordination of Government-Furnished Equipment (GFE), including issuing equipment to new hires and recovering equipment from separating employees., • Ensure at least one supervisor is on duty for all shifts 24x7x365 and at each location., • Other duties as assigned. Qualifications • High school diploma or GED equivalent., • 3+ years of IT help desk or service desk experience., • 1+ year of supervisory or team lead experience in a contact center environment., • Experience with ServiceNow., • Experience with Amazon Connect., • Experience with Gemini, AI platform., • Must be able to report onsite, as required, to support the issuance of Government-Furnished Equipment (GFE) to new employees and the retrieval of GFE from terminated or departing personnel., • Successfully pass background and drug screening, • U.S. Citizenship required; must be able to pass CBP Background Investigation (BI). Preferred Qualifications: • Bachelor’s degree in Business Administration, Information Technology or related field preferred., • HDI Support Center Team Lead or similar certification., • ITIL Foundation certification., • Experience with AI tools, • Prior CBP or federal government Help Desk experience. Knowledge, Skills and Abilities: • Must be available to support rotating shift, 24x7x365 coverage required., • Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect., • Ability to manage multiple tickets, meeting SLA commitments, and maintaining accurate documentation., • Analyze performance dashboards and operational metrics to identify trends, mitigate risks, and implement continuous process improvements., • Manage incident escalations and critical issues while maintaining clear communication with customers, technical teams, and program leadership., • Participate in operational meetings, readiness reviews, and continuous improvement initiatives to support mission success., • Mentor, coach, and develop Help Desk personnel through performance feedback, training, and knowledge-sharing initiatives., • Drive continuous improvement initiatives that enhance operational efficiency, first-contact resolution, and overall service quality., • Ability to work with internal teams and other agencies to resolve cross-functional IT need., • Ability to support rotating shift, 24x7x365 coverage., • Excellent interpersonal communication, facilitation, and leadership skills to effectively coordinate teams and communicate with stakeholders., • Proven ability to manage relationships with internal teams, external partners, vendors, and senior leadership., • Strong written and verbal communication skills for technical documentation and stakeholder coordination., • Excellent communication, leadership, and project management skills., • Ability to work effectively in cross-functional teams and under senior analyst guidance., • Ability to meet minimum clearance requirements., • Ability to work nights, weekends, and holidays as required., • Ability to travel 10% How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/ Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/ #Chronos Operations, LLC

Job Description Overview Join Our Talent Network Stay connected. Explore future opportunities. Engage on your terms. Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega MIOS opportunities in government contracting— Contingent upon position availability and completion of the BI process. Help Desk Specialist San Antonio, TX (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chronos Operations, LLC is seeking a Help Desk Specialist to support the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role serves as a 24x7x365 centralized Point of Contact (POC) for CBP employees and contractors, delivering first‑level technical support and customer service. Responsibilities • Serve as 24x7x365 centralized Point of Contact (POC) and Tier 1 customer support for either all CBP employees and contractors or Participating Government Agencies (PGA) and Trade (importers/exporters) via the external 866 number., • Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails., • Record all technology incidents/service requests in ServiceNow, documenting all actions performed and information required for next-level support., • Provide initial investigation, triage, troubleshooting, resolution, and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devices; hardware (printers, desktops, laptops, etc.); network connectivity; workstation login and PIV card issues; remote VPN/DHS Workplace connectivity., • Perform password resets, account unlocks, and initial request intake adhering to security policies., • Provide first-level resolution using established troubleshooting methods and knowledge articles., • Escalate incidents to next-level support (internal CBP teams and third-party vendors) via ticket transfer and warm transfer of calls., • Monitor and communicate ticket status to internal or external customers., • Identify and escalate potential major incidents affecting multiple end users., • Participate in major incident bridge calls and communicate customer impact., • Handle Sensitive VIP customer contacts with timely, accurate escalation and follow-up., • Verify ACE portal accessibility after maintenance events., • Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success., • Support ACE-related inquiries from Trade and PGA customers, including trade facilitation, compliance, and enforcement., • Other duties as assigned. Qualifications • High school diploma or GED equivalent., • 1+ year of IT Help Desk or Technical Customer Support experience., • Must be available to support rotating shift, 24x7x365 coverage required., • U.S. Citizenship required; must pass CBP Background Investigation (BI). Preferred Qualifications: • Bachelor’s degree in Business Administration, Information Technology, or related field preferred., • CompTIA A+ or similar IT certification., • Bilingual (English/Spanish) preferred, specific vacancies may require bilingual abilities, • Must be available to support rotating shift, 24x7x365 coverage required., • HDI Customer Service Representative or Support Center Analyst certification., • Experience with ServiceNow ITSM platform., • Experience with VPN troubleshooting (Global Protect, Zscaler)., • Experience with ACE (Automated Commercial Environment) system., • Experience supporting Trade/PGA customers., • Prior federal government or CBP help desk experience., • Experience with Amazon Connect or similar ACD system. Knowledge, Skills and Abilities: • Working knowledge of Windows OS, Microsoft Office products, Active Directory, and basic networking., • Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect., • Ability to manage multiple tickets, meeting SLA commitments, and maintaining accurate documentation., • Ability to identify and resolve IT issues quickly, following escalation protocol., • Ability to work with internal teams and other agencies to resolve cross-functional IT needs, • Ability to support rotating shift, 24x7x365 coverage required., • Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success., • Ability to analyze customer feedback and performance metrics to drive continuous improvement., • Excellent interpersonal communication, facilitation, and leadership skills to effectively coordinate teams and communicate with stakeholders., • Proven ability to manage relationships with internal teams, external partners, vendors, and senior leadership., • Strong written and verbal communication skills for technical documentation and stakeholder coordination., • Excellent communication, leadership, and project management skills., • Ability to work effectively in cross-functional teams and under senior analyst guidance., • Ability to meet minimum clearance requirements., • Ability to work nights, weekends, and holidays as required., • Ability to travel 10%. How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/ Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/ #Chronos Operations, LLC

Job Description Description Core Responsibilities: Incident Management: The role is heavily focused on incident management. This includes identifying issues, confirming their impact, performing initial triage, and coordinating with the appropriate technical teams to resolve them. System and Network Monitoring: The candidate will be responsible for monitoring server health, network connectivity between data centers and over 70 branch locations, and the health of critical third-party services. Communication and Coordination: A key part of the job is communicating with various teams, including the service desk and application support, primarily through Microsoft Teams. The person in this role will also be responsible for initiating calls to bring technical teams together to address outages. Ticketing and Documentation: The role requires submitting outage notifications through their ticketing system, "Cyrus," and contributing to the documentation of NOC processes. Monitoring Tools: SolarWinds: Primarily for network connectivity monitoring. SquaredUp: Used for server monitoring. Dynatrace: A newer agent-based monitoring tool for Virtual Machines (VMs). Internal Dashboard System: Monitors messages and transactions between distributed and mainframe systems. Building Management System: A read-only system for monitoring things like HVAC. Cyrus: Their current ticketing system for submitting outage notifications. Skills NOC Top Skills Details NOC Additional Skills & Qualifications Proactive and Professional Communication: The candidate must be able to "speak up at the right times, in the right way." They are looking for someone who is not quiet or passive, but can share information clearly and professionally with both technical and non-technical people. Poise and Professionalism Under Pressure: The role requires juggling multiple issues at the same time. The ideal candidate can multitask, remain professional, and not get "rattled" when dealing with high-pressure situations. Rapid Learning and Adaptability: The managers repeatedly used the word "sharp" to describe the ideal candidate. This person needs to be a quick learner who can adapt rapidly to new systems, processes, and personalities. Interpersonal Skills: The role involves dealing with many different people and personalities. The candidate needs to be comfortable interacting with various teams and individuals across the organization. Initiative and Assertiveness: The customer wants someone with "go-getterness" who can "stay on their ground" without being rude. This indicates a need for someone who is confident and can manage situations assertively Experience Level Entry Level Job Type & Location This is a Contract position based out of San Antonio, TX. Pay and Benefits The pay range for this position is $30.00 - $40.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of San Antonio, TX. Application Deadline This position is anticipated to close on Nov 9, 2026. Workplace Type This is a fully onsite position in San Antonio,TX. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description San Antonio techie firm www.vndx.com is looking for your talent! We handle web and app development, IT support and server hosting. You can submit your application for employment for future consideration for any of these positions: • Admin Assistant, • Digital Project Manager, • Web Developer (LAMP or Windows), • App Developer (iOS and Android primarily), • Graphic Designer, • Web Designer, • Sales Agent, • Sales Manager, • Acquisition Marketer (Digital and offline), • Software Developer, • Database Administrator, • Tech Support, • IT Support, • and more... We are "always" hiring! Requirements • You’re super nice, • You have a positive, no-excuses attitude, • And yes! Of course, you are an expert on your field and can prove it. Are you a fit? Apply now! Start by applying and be sure to use your LinkedIn account when prompted.

Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams. Responsibilities: • Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time., • Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules., • Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads., • Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements., • Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance., • Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms., • Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations., • Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps., • Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability., • Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost., • Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance., • Collaborate with CX domain experts to translate operational requirements into routing capabilities.Qualifications, • 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications., • Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering., • Experience developing routing logic for contact center, communications, or customer engagement platforms., • Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing., • Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering., • Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design., • Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement., • Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops. Nice to Have • Experience with real-time communications platforms such as FreeSWITCH or Kamailio., • Knowledge of optimization algorithms, decision engines, or scheduling systems., • Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms., • Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc., • Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture., • Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus. Additional Information We offer: • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth., • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program., • Work From Anywhere Culture: make the most of the flexibility that comes with remote work., • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities., • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events., • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality., • Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP. d24ad0b8-823f-4e68-a892-2986ccdf7392

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP. d24ad0b8-823f-4e68-a892-2986ccdf7392

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP. d24ad0b8-823f-4e68-a892-2986ccdf7392

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP. d24ad0b8-823f-4e68-a892-2986ccdf7392

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world’s largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP. d24ad0b8-823f-4e68-a892-2986ccdf7392

Border Patrol Agent (BPA) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. CBP protects the United States by preventing terrorists and their weapons from entering the country while facilitating lawful international travel and trade. As a Border Patrol Agent (BPA) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Salary and Benefits Selections from this announcement will be at the GL-5, GL-7, GL-9 or GS-11 grade levels with promotion potential to the GS-12 grade level. Annual base salary for newly appointed BPAs varies per grade, from $51,632 - $124,717 per year. BPAs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Recruitment Incentive Newly appointed Border Patrol Agents will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the academy, with the remaining $10,000 awarded for accepting a prioritized location. See the Duty Location section below for a list of prioritized locations. Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $30,000 in additional incentives distributed over the next three years. Duty Locations Big Bend Sector Stations - Alpine, Marfa, Presidio, Sanderson, Sierra Blanca Blaine Sector Stations - Blaine, Bellingham, Port Angeles, Sumas Buffalo Sector Stations - Oswego Del Rio Sector Stations - Comstock El Paso Sector Stations - Deming, Lordsburg Grand Forks Sector Stations - Bottineau, International Falls, Pembina, Portal, Warroad Havre Sector Stations - Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations - Calais, Houlton, Rangeley, Van Buren Laredo Sector Stations - Laredo West, Hebbronville, Freer New Orleans Sector Stations - Baton Rouge, Lake Charles, New Orleans San Diego Sector Stations - Boulevard, Brownfield, Campo Swanton Sector Stations - Beecher Falls, Massena, Newport, Ogdensburg, Richford, Swanton Tucson Sector Stations - Douglas, Brian A Terry, Three Points Substation Yuma Sector Stations - Blythe, Ajo NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Additional $10K Recruitment Incentive: Newly appointed Border Patrol Agents who select a prioritized location at the time of their final offer will receive an additional $10,000 incentive (total of $20,000). Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms. Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc., OR Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. GL-9: You qualify for the GL-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, Federal, or military law enforcement official Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, Federal, or military law enforcement official Apprehending violators of state, federal or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment The above experience will be applied in connection with the Border Patrol Individual Occupational Requirement: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GL-9 or GS-11 grade levels are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of Immigration and Nationality Law (e.g., non-immigrant classifications, immigrant classifications, inadmissible noncitizens, removable noncitizens, derivative citizenship, 8 USC) Knowledge of the Use of Force Policy (e.g., firearms, less-lethal devices and techniques, qualification requirements) Knowledge of Criminal Law and Procedure (e.g., statutory authority) Skill in Using Physical Techniques (e.g., self-defense, baton, OC spray, PLS) Skill in Using Firearms (e.g., handgun, shotgun, M-4) Skills in Basic Operation of a Motor Vehicle (e.g., everyday use of vehicles, parallel parking) Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and Border Patrol-specific operations, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You'll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GL-5 or GL-7 grade levels must also complete and pass the Border Patrol Agent Entrance Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You'll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. CBP protects the United States by preventing terrorists and their weapons from entering the country while facilitating lawful international travel and trade. As a Border Patrol Agent (BPA) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Salary and Benefits Selections from this announcement will be at the GL-5, GL-7, GL-9 or GS-11 grade levels with promotion potential to the GS-12 grade level. Annual base salary for newly appointed BPAs varies per grade, from $51,632 - $124,717 per year. BPAs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Recruitment Incentive Newly appointed Border Patrol Agents will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the academy, with the remaining $10,000 awarded for accepting a prioritized location. See the Duty Location section below for a list of prioritized locations. Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $30,000 in additional incentives distributed over the next three years. Duty Locations Big Bend Sector Stations - Alpine, Marfa, Presidio, Sanderson, Sierra Blanca Blaine Sector Stations - Blaine, Bellingham, Port Angeles, Sumas Buffalo Sector Stations - Oswego Del Rio Sector Stations - Comstock El Paso Sector Stations - Deming, Lordsburg Grand Forks Sector Stations - Bottineau, International Falls, Pembina, Portal, Warroad Havre Sector Stations - Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations - Calais, Houlton, Rangeley, Van Buren Laredo Sector Stations - Laredo West, Hebbronville, Freer New Orleans Sector Stations - Baton Rouge, Lake Charles, New Orleans San Diego Sector Stations - Boulevard, Brownfield, Campo Swanton Sector Stations - Beecher Falls, Massena, Newport, Ogdensburg, Richford, Swanton Tucson Sector Stations - Douglas, Brian A Terry, Three Points Substation Yuma Sector Stations - Blythe, Ajo NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Additional $10K Recruitment Incentive: Newly appointed Border Patrol Agents who select a prioritized location at the time of their final offer will receive an additional $10,000 incentive (total of $20,000). Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms. Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc., OR Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. GL-9: You qualify for the GL-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, Federal, or military law enforcement official Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, Federal, or military law enforcement official Apprehending violators of state, federal or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment The above experience will be applied in connection with the Border Patrol Individual Occupational Requirement: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GL-9 or GS-11 grade levels are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of Immigration and Nationality Law (e.g., non-immigrant classifications, immigrant classifications, inadmissible noncitizens, removable noncitizens, derivative citizenship, 8 USC) Knowledge of the Use of Force Policy (e.g., firearms, less-lethal devices and techniques, qualification requirements) Knowledge of Criminal Law and Procedure (e.g., statutory authority) Skill in Using Physical Techniques (e.g., self-defense, baton, OC spray, PLS) Skill in Using Firearms (e.g., handgun, shotgun, M-4) Skills in Basic Operation of a Motor Vehicle (e.g., everyday use of vehicles, parallel parking) Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and Border Patrol-specific operations, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You'll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GL-5 or GL-7 grade levels must also complete and pass the Border Patrol Agent Entrance Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Primary Skills: Python Programming (Expert), Agent Authoring and Testing (Advanced), GUI Development (Intermediate), LLM Prompt Engineering (Advanced), LLM Evaluation Tooling (Intermediate) Contract Type: W2/C2C Duration: 6+ Months Contract (High possibility of extension) Location: 100% Remote NY Pay Range: $70 - $80 per hour #LP Job Summary: This role involves developing AI-powered tools to support the creation and evaluation of agent skills and prompts. You will build user-friendly interfaces and infrastructure that empower both technical and non-technical users to improve AI effectiveness and safety. The position requires a strong focus on user-centered design and seamless integration with existing systems. Key Responsibilities: • Create tools for evaluating agent skills, prompts, and model outputs., • Develop a system to guide users in crafting effective and compliant agent skills., • Transform LLM directives into a comprehensive suite of actionable skills., • Move an AI-powered support tool for UX writers into a production environment., • Design user-centered processes with built-in support and validation. Must-Have Skills: • Proficiency in Python Programming, • Experience with authoring and testing agent skills., • Experience in developing tools and processes with a user-centered mindset, particularly for non-technical individuals. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

Principal Software Engineer $250,000–$300,000 base + equity New York, NY (Remote) High-growth applied AI company building production agents to automate complex enterprise workflows. This early-stage team is building infrastructure that connects fragmented enterprise data, creates business context, and enables AI agents to execute high-value workflows. With significant commercial traction already established, they’re scaling a deliberately lean engineering team. What You’ll Do • Build and deploy production AI agents., • Own customer problems from initial discovery through production., • Design systems around complex, fragmented enterprise data., • Improve agent reliability, performance, and failure handling., • Build reusable agent and platform infrastructure., • Work directly with customers and technical leadership. What You’ll Bring • Experience building and owning AI agents in production., • Strong backend and software engineering fundamentals., • Experience with production LLM systems and their failure modes., • Ability to work across AI, backend, data, and product., • Strong ownership and comfort operating in ambiguous environments., • Startup experience strongly preferred. Tech Stack • LLMs and agentic systems, • Backend and distributed systems, • Enterprise data integrations, • Context and ontology systems Why Join? Join at a rare stage where commercial traction is already significant, but the engineering team remains small. You’ll have meaningful ownership across product, architecture, and customer deployments while solving difficult AI problems tied directly to real-world outcomes. About People In AI People In AI connects exceptional AI talent with ambitious companies building the future of artificial intelligence.

Senior Talent Agent | Full-Time | United States (Remote). This is a full-time remote position for a Senior Talent Agent based in the United States, working closely with our leadership team in West Vancouver, BC. As we expand, we’re looking for an accomplished Senior Talent Agent with strong indust

About Storetasker Storetasker is the leading talent platform for Consumer Brands - changing how brands hire exceptional freelancers and agencies across development, design, marketing, finance, and operations. The platform has supported thousands of fractional hires for brands like Alo Yoga, Dermalogica, SoundCloud, DraftKings, Verve Coffee, and many more. Our matching agent sources from a highly vetted network, delivers warm introductions to the right specialists, and streamlines fractional hiring end to end. We’re now looking for an AI-native Growth Marketer who will get access to 20K+ brands, 150+ partners, and our network of elite fractional talent, and turn these assets into growth. Who we’re looking for: Must have: • 4+ years of experience in the Ecommerce, digital marketing, and consumer brand world., • A background in Growth Marketing or GTM engineering, • Tech-savvy, adept with AI tools, and are inclined to automate and build systems to solve problems. Nice to have: • Experience in content marketing, • Familiar with the consumer brand landscape, and have an existing network in Ecommerce. What you’ll do: Manage, scale, and further automate our content engine • Weekly newsletter to 20,000+ consumer brands, • Case studies highlighting successful hires made through the platform, • LinkedIn social posting, • Automating and scaling our blog content machine Expand and accelerate our partnership channel • Identify new evergreen partnership opportunities, and bring them to life, • Launch a semi-automated partner newsletter to our 150+ partners Build systems to scale the talent network • Manage niche job boards to attract new members to the network, • Launch and automate a fractional opportunities newsletter, • Help build our pre-vetted talent database Level up our AI Search performance • Manage our AI search analytics, and own the AEO roadmap, • Drive AEO through website changes, content, 3rd party sources and more Test and validate new channels • Identify new, high opportunity, demand channels and run experiments to validate them Personal and professional attributes of a great fit • You’re entrepreneurially minded, and have built and deployed working projects using Claude or other AI tools in your free time., • You’re a talented writer and are adept at crafting emails with the right tone, • You prefer to work on a variety of initiatives vs one thing for a long time, • You don’t mind putting yourself out there: on LinkedIn, in a newsletter, or on a client call Why Us: Storetasker is a tight-knit, passionate group of people. We care deeply about supporting each other, entrepreneurs, and creative talent. We empower entrepreneurs to bring their ideas to life by finding the right new teammates, and we help shape the job market of the future with a global community of insanely talented freelancers and agencies. • Fully remote team, • Health, dental, and vision plans, • Unmetered PTO, • Zero bureaucracy, • Flexible working schedule How to Apply: If you think it’s a fit, we’d love to hear from you! Please send us an email about why you’re a fit, along with your Linkedin and resume:

Job Description Chuck Laubach - State Farm Agency, located in San Antonio, TX is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: • Answer phones and greet clients, • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options, • This is an in-person position in a team oriented office, • This position requires you work the hours of 8:30am to 3:00pm Monday through Thursday You will receive: • Salary plus Commission/Bonus, • Paid Time Off (personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements: • Customer Service Experience a plus. We will train you to provide remarkable service., • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Ability to work in a team environment, • Ability to assess customer needs and conduct effective interviews, • Ability to effectively relate to a customer, • Property Casualty license (must be able to obtain in the first 30 days, we provide the prep-course), • Apply for a telephone screening to learn more about this job. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You'll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Our enterprise is constantly expanding, with new roles and opportunities opening regularly. Check out our open positions and apply. • Director Of Project Accounting Phoenix, Arizona, • Project Accountant Phoenix, Arizona, • Completions Manager Phoenix, Arizona, • Completions Manager San Marcos, Texas, • Technical Engineer Electrical Phoenix, Arizona, • Construction Scheduler Harlingen, Texas, • Construction Scheduler Phoenix, Arizona, • Construction Scheduler Pecos, Texas, • Electrical Purchasing Agent Reno, Nevada, • Field Engineer - Intern Austin, Texas, • Field Engineer - Intern Pecos, Texas, • Field Engineer - Intern Tulsa, Oklahoma, • Field Engineer - Intern Phoenix, Arizona, • Field Engineer - Intern Reno, Nevada, • Field Engineer - Intern Harlingen, Texas, • Material Handler Austin, Texas, • Material Handler Reno, Nevada, • Material Handler Phoenix, Arizona, • Material Handler Pecos, Texas, • AI Enablement Lead Phoenix, Arizona, • Bilingual HR Specialist Pecos, Texas, • Bilingual HR Specialist San Marcos, Texas, • Bilingual HR Specialist Reno, Nevada, • Bilingual HR Specialist Phoenix, Arizona, • Leave Of Absence Administrator Phoenix, Arizona, • Leaves Administrator Phoenix, Arizona, • Leaves Specialist Phoenix, Arizona, • Office Coordinator San Marcos, Texas, • Talent Acquisition Coordinator Phoenix, Arizona, • Talent Acquisition Specialist Phoenix, Arizona, • Area HSE Director Reno, Nevada, • HSE Training Manager Phoenix, Arizona, • Local Warehouse Driver Phoenix, Arizona, • Learning And Development Specialist Phoenix, Arizona, • Electrical Commissioning Superintendent Phoenix, Arizona, • Electrical Commissioning Superintendent Reno, Nevada, • Electrical Commissioning Superintendent Austin, Texas, • Energy Marshal Harlingen, Texas, • Energy Marshal Pecos, Texas, • Electrical Field Superintendent Austin, Texas, • Electrical Field Superintendent Phoenix, Arizona, • Electrical Field Superintendent Reno, Nevada, • Electrical Field Superintendent Pecos, Texas, • Electrical Foreman Austin, Texas, • Electrical Foreman Reno, Nevada, • Electrical Foreman Phoenix, Arizona, • Electrical Foreman Pecos, Texas, • Electrical Project Superintendent Reno, Nevada, • Electrical Project Superintendent Austin, Texas, • Electrical Project Superintendent Phoenix, Arizona, • Electrical Project Superintendent Pecos, Texas, • Field Engineer Reno, Nevada, • Project Engineer Pecos, Texas, • Project Engineer Austin, Texas, • Project Engineer Reno, Nevada, • Project Executive Phoenix, Arizona, • Project Executive Pecos, Texas, • Project Manager Reno, Nevada, • Project Manager Austin, Texas, • Project Manager Phoenix, Arizona, • Project Manager Pecos, Texas, • Survey Technician Austin, Texas, • VP Of Operations San Marcos, Texas, • Electrical Worker Pecos, Texas, • Electrical Worker - Austin Only Apprentice 1-4 Yrs Of Experience Austin, Texas, • Electrical Worker - Phoenix Az Only Apprentice 1-4 Yrs Of Experience Phoenix, Arizona, • Electrical Worker - Reno Only Apprentice 1-4 Yrs Of Experience Reno, Nevada, • Journeyman Electrician Pecos, Texas, • Journeyman Electrician Phoenix, Arizona, • Journeyman Electrician - Per Diem: $150/Day Austin, Texas, • Journeyman Electrician - Per Diem: $200/Per Day Reno, Nevada, • Laborer Reno, Nevada, • HSE Superintendent Austin, Texas, • HSE Superintendent Reno, Nevada, • Safety Technician Pecos, Texas, • Safety Technician Reno, Nevada, • Safety Technician Phoenix, Arizona, • Safety Technician Austin, Texas, • Estimator Tulsa, Oklahoma, • Electrical Quality Technician Austin, Texas, • Electrical Quality Technician Phoenix, Arizona, • Electrical Quality Technician Reno, Nevada, • Quality Manager Austin, Texas, • Quality Superintendent Pecos, Texas, • Quality Technician Pecos, Texas, • Software Engineer - BIM/VDC Phoenix, Arizona, • Virtual Construction Software Engineer Phoenix, Arizona, • Fabrication Worker Reno, Nevada, • Fabrication Worker San Marcos, Texas, • Fabrication Worker Phoenix, Arizona, • BIM Coordinator Tulsa, Oklahoma, • BIM Coordinator Harlingen, Texas, • BIM Coordinator Phoenix, Arizona, • Design Modeler Phoenix, Arizona, • BYUI Career Fair: Career Interest Form All, • Electrical Apprenticeship Interest All; Austin, Texas, United States; Phoenix, Arizona, • Still Don't See What You Are Looking For? All, • Area Superintendent Phoenix, Arizona, • Field Engineer Phoenix, Arizona, • Field Engineer - Mission Critical Pecos, Texas, • General Superintendent Tulsa, Oklahoma, • General Superintendent Tulsa, Oklahoma, • General Superintendent Harlingen, Texas, • General Superintendent Harlingen, Texas, • General Superintendent - Mission Critical Pecos, Texas, • Mechanical Fr Pecos, Texas

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You'll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security. Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade. CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity. As a Customs and Border Protection Officer (CBPO) within CBP, you will be a valuable member of the Federal Law Enforcement Officer (LEO) profession. CBP is urgently hiring to fill full-time, entry and mid-level, career positions where your education OR prior general or experience in public safety, security, military police or law enforcement may qualify. Along with excellent base pay, exceptional federal employment benefits, and job stability, CBP is offering additional recruitment and retention incentives (see details below) . Duties Typical assignments include: Enforcing customs, immigration, and agriculture law and regulations; Enforcing the flow of legitimate trade and travel; Conducting inspections of individuals and conveyances; Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband Salary and Benefits Selections from this announcement will be at the GS-5, GS-7, or GS-9 grade levels with promotion potential to the GS-11 and GS-12 grade levels. Annual base salary for newly appointed CBPOs varies per grade, from $41,863 - $127,464 per year. A fully trained CBP Officer is eligible for up to $45,000 in overtime pay in addition to the starting salary. CBPOs are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a three-year service contract . Prioritized locations include: Arizona: Douglas, Lukeville, Nogales, San Luis; California: Calexico; Hawaii: Honolulu; Maine: Eastport; Montana: Raymond, Roosville; New Mexico: Columbus; New York: Alexandria Bay, Champlain, Massena, Trout River; North Dakota: Dunseith, Portal; Texas: Eagle Pass; Washington: Blaine Recruitment Incentive Newly appointed Customs and Border Protection Officers who select a prioritized location at the time of their final offer will be offered up to a $15,000 incentive per year with a four-year service contract . Prioritized locations include: California: Otay Mesa, San Francisco, San Ysidro, Tecate; Florida: Key West; Maine: Calais, Houlton, Jackman, Madawaska, Van Buren, Vanceboro; Minnesota: Grand Portage, International Falls; Montana: Sweetgrass; North Dakota: Pembina; Texas: Presidio; Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford; Washington: Oroville Duty Locations Arizona: Douglas, Lukeville, Nogales, San Luis California: Andrade, Calexico, Otay Mesa, San Francisco, San Ysidro, Tecate Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Minnesota: Grand Portage, International Falls Montana: Raymond, Roosville, Sweetgrass, Wild Horse New Mexico: Columbus New York: Alexandria Bay, Champlain, Massena North Dakota: Dunseith, Maida, Pembina, Portal Texas: Eagle Pass, Presidio Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a different duty location within the United States. Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations. Qualifications GS-5: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of 3 years of general experience, 1 year of which was equivalent to at least GS-4, performing duties that required the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-7: You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level, that includes: Performing physical inspections of persons, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. The above experience will be applied in connection with the CBPO Individual Occupational Requirement: Performing inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status; or compliance/regulatory work. Education Substitution: A conferred bachelor's degree with superior academic achievement (SAA), which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Submitted transcripts must show the applicant does not have more than 10% pass/fail courses in order to qualify for SAA with GPA. OR One full year of graduate level education from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience equivalent to at least the next lower grade level AND successfully completed graduate level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. GS-9: You could qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both. Experience: A minimum of 1 year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of Federal, State, or local laws and/or arresting violators using proper law enforcement methods. Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States. Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security. Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action. Education Substitution: A conferred master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate level education beyond the first 18 semester hours. This will be calculated using your resume and official or unofficial transcripts submitted with your application. Knowledge, Skills, Abilities and Characteristics (KSAOs): Candidates who meet the minimum qualification requirements for the GS-9 grade level are required to possess certain KSAOs to successfully perform the functions of this position. The KSAOs are: Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, aliens or others suspected of illegal activity Ability to make rapid, accurate judgments and decisions with respect to the applications of the regulations, instructions, and procedures for importing, exporting or enforcing the administration of laws relating to the rights of persons to enter, reside in or depart from the United States Ability to control imports and exports to detect and prevent smuggling and fraud Ability to perform primary inspection by questioning and observing individuals Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the Federal Law Enforcement Training Center in Glynco, GA, for 103-days of intensive instruction in basic law enforcement skills, immigration laws, etc. Successful completion of the academy is required for this position. Candidates assigned to certain duty locations may be required to pass a Spanish training program. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Customs and Border Protection Officer, then complete the pre-screening questions. You'll then receive a link(s) to the BPA Job Opportunity Announcement (JOA) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details within the JOA and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume and supporting documents. Applicants selected at the GS-5 or GS-7 grade levels must also complete and pass the CBP Officer Entrance Exam. Exam. Note: This is a Direct Hire Authority announcement. All applicants who meet the minimum qualification requirements will be reviewed. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy. Veterans and Military Spouses will be considered along with all other candidates. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. ViiV is seeking an experienced, strategic and execution-focused leader for a Field Reimbursement Director role in the Central Region of the country. This first line leader will support our LAI brands by leading a team of Field Reimbursement Associate Directors aligned to the Central region. The role is accountable for advancing prioritized account strategies, accelerating customer implementation readiness, and driving measurable post-prescribing outcomes through strategic deployment of team resources and cross-functional collaboration. The ability to act as an agent of change and see the bigger picture of ViiV's portfolio-wide strategy will be essential to delivering success in this role. Additionally, the ability to navigate within a complex external environment and to demonstrate strong leadership to effect optimal business implementation solutions will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with appropriate national and regional post prescribing goals. Successful outcomes will include recruiting, hiring and leading a high impact team of Field Reimbursement Associate Directors who execute transformational implementation initiatives with our prioritized campus customers and are aligned to ViiV's mission of leaving no person with HIV behind. This will be achieved through driving a culture of employee engagement and accountability against post prescribing business objectives and enabling the team to work within an integrated account management framework to support implementation and delivery of long acting injectable therapies across evolving acquisition, reimbursement, and site of care models. Success in this role requires advancing prioritized account strategies, removing implementation barriers, deploying resources against the highest impact opportunities, and delivering measurable customer and business outcomes. The Field Reimbursement Director serves as a strategic leader within an integrated account management framework and influences performance through effective coaching, execution discipline, and cross-functional partnership. Key Relationships to Drive Success (Internal & External) • Market Access Leadership, • Associate Directors, Field Reimbursement (ADFR), • Associate Directors, Field Reimbursement Corporate Accounts (VCART), • Payer Field Teams (National and Regional), • Market Access Account Integration, • Trade & Distribution, • Corporate Account Directors, • Specialty Pharmacies, • Reimbursement Patient Support Services, • Alternate Sites of Care, • Brand and Payer Marketing, • Regional Sales Leaders and Territory Account Management Team, • Regional Medical Directors and Medical Science Liaison (MSL), • Community Engagement Directors and Community Engagement Specialist (CES), • C&D Suite Organized Customer Groups including IDN's and large Medical Groups Responsibilities This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Managing the Business and Driving Post Prescribing Performance • Lead execution of prioritized account strategies through coaching, inspection, and development of a team of Associate Directors, ensuring focused action against implementation barriers and measurable customer outcomes., • Partner with key customer stakeholders to accelerate implementation readiness, optimize operational processes, and support sustainable adoption of long-acting injectable therapies., • Prioritize and customize regional investments/resources (People and Implementation Solutions) in a manner which optimizes post prescribing growth of the local market based upon identified opportunities as a result of evolving business environment., • Deliver and adapt execution plans to achieve post prescribing performance goals and objectives utilizing; KPIs, scaling of successes, implementation problem solving, etc., • Establish and lead cohesive and comprehensive Patient Access and Affordability Strategy based on key coverage, coding, payment, product acquisition and affordability dynamics for ViiV Healthcare products in assigned geography and provide leadership support for case escalations to deliver an exceptional implementation experience, • Understand and Integrate Regional healthcare ecosystem trends into business plans (payer public and private, local economics, health-system & providers including value and quality, and competition) to maximize success., • Develop executive customer relationships that advance implementation readiness and strategic account objectives. Managing a Post Prescribing Performance and Engagement Culture • Recruit, hire and develop a high performing team of ADFRs. Build team capability for current and future needs, including attracting, identifying and developing a diverse talent pool., • Create a coaching culture centered on accountability, execution excellence, and talent development. Coach leaders to identify customer barriers, prioritize opportunities, execute strategic moves, inspect progress, measure outcomes, and create accountability for sustained performance improvement., • Set the tone and culture of the team, role model ViiV Expectations, and lead successfully through organizational change while maintaining engagement, accountability, and business performance., • Implement corrective action as appropriate to meet business needs and improve performance. Compliance Accountabilities and Values Based Culture • Identify and manage risks, while allocating resources and executing on priorities., • Understand Regional (State level) regulatory environment and required changes for execution to stay compliant., • Escalate issues and risks and inform centrally when needed; create a 'speak up' culture., • Implement Compliance and ViiV Risk Framework as applicable at regional level., • Communicate SOPs and ensure ViiV policies are followed, e.g. recognition, reward, discipline, people policies, mandatory training., • Aligning to and exemplifying ViiV's core values with every interaction, both internal and external. Basic Qualifications We are looking for professionals with these required skills to achieve our goals: • Bachelor's Degree & 5 plus years as a Customer Facing First Line Leader and Coach across 2 plus Business Units, • Proven ability to drive results through cross-functional influence and matrix leadership., • Strong coaching and talent development capabilities with a track record of building high-performing teams., • Experience developing and executing strategic account plans that deliver measurable customer and business outcomes., • 2 plus years transformational leadership experience, • Experience working with internal and external customers that requires knowledge of rules and regulations that govern provision of reimbursement support services, • Ability to travel up to 70%, • Valid Driver's License Preferred Qualifications If you have the following characteristics, it would be a plus: • Proven success leading through organizational transformation and change., • 5 years' experience developing and/or providing coverage, coding and payment information to provider customers for specialty injectable/infusible medicines., • Expertise in payer policy, coverage, coding, billing, and payment requirements for specialty injectable/infusible medicines, including the ability to train and communicate these concepts effectively across stakeholders., • Knowledge of reimbursement support service regulations, compliance requirements, and risk mitigation practices. Skills Data to Insights, Digital Fluency, Market Access Strategies, Matrix Leadership, Payer Evidence, Pricing Strategies, Scientific Literacy The US annual base salary for new hires in this position ranges from $180,000 to $300,000. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and

Front Desk Agent Overnight - IHG Army Hotels - San Antonio, TXATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. Unless specifically stated otherwise, this role is "On-Site"Front Desk Agent Overnight (Full Time)S

Job Description Looking to Build a Career with One of the Leading Insurance Agencies in the Nation? If so, you're in the right place. Farmers Insurance – Ulysses Campos Agency, based in San Antonio, Texas, is a high-performing, fast-growing agency, and we’re actively seeking driven professionals to join our elite sales team. Our culture thrives on energy, collaboration, and results. If you're ready for an environment where hard work meets fun—read on and apply. Why Join Our San Antonio-Based Agency? We’re committed to building a rewarding, long-term career path for every team member. Here’s what makes us stand out: 1) Top-Tier Compensation Plan Exceptional work deserves exceptional pay. Our compensation model is designed to outperform most in the industry—because we know what great talent is worth. 2) Supportive, Winning Team Culture We believe in working hard and lifting each other up. Our team is competitive in the best way—motivated, encouraging, and ready to win together. 3) Growth-Focused Environment Whether your goal is to become a leader, increase your income, or master your craft—we’ll help you get there. Advancement is always on the table for those who are ready. Frequently Asked Questions: 1. What training will I receive? You’ll receive comprehensive training tailored to your success—from product knowledge to sales strategies designed for our specific market. 1. Do I need experience in insurance sales? Not at all. We train from the ground up. If you have the motivation to learn, we’ll give you everything else you need. 1. Do I need to find or purchase my own leads? Nope. We provide all leads—you just need to be ready to follow up and close. 1. What’s the culture like? High energy. High standards. High fives. We hold each other accountable and celebrate every win, big or small. 1. What kind of advancement opportunities are there? Every agent has a pathway to leadership. Whether you want to grow into management or expand your skills, we’ll support your journey. 1. Is this a commission-only position? No. Our agents receive a competitive base income, plus commissions and performance bonuses. 1. How much can I earn in my first year? Top performers typically earn $80,000+ in their first year—and our highest achievers make even more. Ready to Launch Your Career with a Winning Team? Apply now and take the first step toward a career with purpose, growth, and serious earning potential. Responsibilities What Does a Typical Day Look Like as an Insurance Sales Agent? • Kick off your day with our energizing Morning Huddle, • Connect with potential clients to generate insurance quotes, • Deliver excellent service and build lasting relationships, • Team up with other high-performers to hit bold sales goals, • Celebrate wins—with tacos (yes, it’s a thing here)Requirements Job Type: Full-time Benefits: Dental insurance Flexible schedule Paid time off Vision insurance Supplemental Pay: Bonus opportunities Commission pay Ability to Commute: San Antonio, TX 78238 (Required) Work Location: In person Benefits • Paid Time Off (PTO), • Dental Insurance, • Vision Insurance, • Disability Insurance, • Hands on Training, • Mon-Fri Schedule, • Career Growth Opportunities, • Retirement Plan

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, i

If you're Bilingual (Spanish / English), have a talent for sales, and are looking for a fast-paced, flexible gig, consider a new Spanish bilingual healthcare program on the Arise® Platform. This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their ow

Job is located in San Antonio, TX*** SALES PROFESSIONAL/ AUTOMOTIVE SALES CONSULTANT Ancira Chrysler Jeep Dodge is hiring Sales Representatives for our dynamic & growing Sales team! Career Growth | HIGH Earning Potential | Benefits Responsibilities: Complete extensive training regarding the product

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

This role requires the ability to work lawfully in the U.Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum ser