Quality Engineer
3 days ago
Dallas
Job Description This Is How We Fly At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success. About the Role: As a Quality Engineer, you will be responsible for defining and executing the quality strategy across JSX’s digital ecosystem, including jsx.com, mobile applications, and supporting services. You’ll design, build, and maintain automated test frameworks, ensure strong test coverage across critical guest journeys, and collaborate cross-functionally to ship high-quality features at speed. Your work will directly impact reliability, safety, and trust across the Customer experience. This role is based at JSX Headquarters in Dallas, TX with a hybrid schedule requiring four (4) days per week in office. This role is not eligible for remote work. A Day in the Life: Your day will be hands-on and highly collaborative, focused on ensuring quality is built into every stage of the development lifecycle. Additional responsibilities include: • Owning end-to-end QA for features spanning booking, check-in, payments, loyalty (Club JSX), and customer service workflows., • Designing and implementing automated UI and API tests using Selenium/WebDriver and complementary tools., • Building and maintaining scalable automation frameworks with strong reporting, configuration, and CI/CD integration., • Creating test plans and traceability from requirements through release sign-off and Definition of Done., • Expanding coverage across smoke, regression, cross-browser/device, accessibility, and negative test scenarios., • Partnering with engineers early to define acceptance criteria, improve testability, and shift quality left., • Validating analytics events and critical backend calculations related to fares, fees, and loyalty., • Coordinating UAT with internal stakeholders and operational teams, including defect triage and go/no-go decisions., • Managing test environments and test data while ensuring safe handling of sensitive information., • High Impact Work: Your automation and quality strategy directly influence guest trust and platform reliability., • Modern Tech Stack: Work with contemporary tools, CI/CD pipelines, and analytics platforms., • Strong Partnerships: Collaborate closely with Product, Design, Engineering, and Customer Experience teams. We’re looking for someone who is: • Quality-Driven: You hold a high bar for reliability, usability, and correctness., • Technically Strong: You’re comfortable testing across UI, API, and services and debugging complex issues., • Analytical: You use data and metrics to guide quality decisions and prioritize risk., • Collaborative: You communicate clearly and partner effectively across disciplines., • Detail-Oriented: You think through edge cases, failure modes, and real-world guest behavior., • 3–6 years of experience in QA or Quality Engineering with at least 2 years focused on test automation., • Proficiency in Java or JavaScript/TypeScript for automation frameworks., • Solid grasp of QA methodologies: test design techniques, boundary/value analysis, risk-based testing, and regression strategy., • Experience integrating automation into CI/CD, including parallel runs, tagged suites (smoke/regression), and artifacted reports., • Comfort testing APIs, web UIs, and (ideally) mobile; able to debug across front end, API, and logs., • Familiarity with security, privacy, and compliance best practices (PII, PCI, SOC 2) and accessibility (WCAG)., • Airline/Travel domain experience (PSS, ancillaries, loyalty, payments)., • Experience with performance testing (JMeter/k6) and visual regression tools., • Analytics validation (GA4 event specs, dataLayer, consent tooling like Osano)., • Contract testing and/or service virtualization. Compensation is $95,000 to $105,00 annually. This was established after performing market research and is aligned with our approach to compensation. • Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost., • Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family., • 401(k) match: 50% of your first 8% May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc). JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin. Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!