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Job Title: Gift Shop Sales Associate Location: Harlem, NY Job Type: Part-time About Us: Notable is a unique gift shop located in the heart of Harlem, offering a curated selection of handmade, local, and international gifts, accessories, and home decor. We're passionate about showcasing the best of Harlem's culture and community, and we're looking for a friendly and knowledgeable sales associate to join our team! Job Summary: We're seeking a part-time or full-time Gift Shop Sales Associate to assist with daily operations, customer service, and sales in our charming gift shop. As a Sales Associate, you'll be responsible for providing exceptional customer service, maintaining a tidy and organized store environment, and contributing to the overall success of our business. Responsibilities: - Provide excellent customer service by greeting customers, answering questions, and making personalized recommendations - Assist customers with purchases, handle transactions, and maintain accurate cash handling - Maintain a clean and organized store environment, including shelves, displays, and stockroom - Process incoming shipments, receive inventory, and restock shelves as needed - Participate in visual merchandising and window display creation - Collaborate with management to achieve sales goals and increase customer engagement - Maintain knowledge of products and services offered by the shop - Participate in special events, promotions, and sales initiatives - Perform other duties as assigned by management Requirements: - 1-2 years of retail experience preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment with multiple priorities - Basic math skills and accuracy with cash handling - Familiarity with Point-of-Sale systems preferred - Availability to work flexible hours, including weekends and holidays Preferred Qualifications: - Knowledge of Harlem's history and culture - Experience with visual merchandising and display design - Fluency in multiple languages (English and Spanish preferred) - Social media savvy and experience with online marketing What We Offer: - hourly wage ($15/hour) - A fun and dynamic work environment with a passionate team If you're enthusiastic about customer service, passionate about retail, and want to be part of a unique community-focused business, please submit your application with your resume and a brief introduction explaining why you'd be a great fit for our team!
Position Summary: As a Line Leader, you will be an ambassador of Mighty Quinn’s BBQ. You will be an integral part of creating exciting and rewarding guest experiences through positive face-to-face interactions. You will report directly to the General Manager and work with other team members in a clean, safe, and respectful manner. You will be responsible for the general oversight of service on a day-to-day basis, as it relates to both food preparation and quality customer service. You will also assist other Front-of-House employees with all tasks necessary to execute successful service while upholding all company safety and food quality standards and procedures. *While Line Leaders are customarily our more experienced FOH employees, they do not directly supervise or manage any other FOH employees. Job Description: · Greet guests and guide customer experience · Serving and preparing food & drinks the Mighty Quinn’s way · Use a cash register (POS) and process payment transactions · Learn and maintain knowledge of our menu to effectively describe to guests · Set-up, maintain and break down service area · Practice food safety and sanitation standards required of foodservice establishments Assist with all shift duties, ensuring tasks are executed in accordance with safety and quality standards Provide support to Front-of-House team members to ensure successful service Occasionally assist BOH staff if necessary for successful execution of service Cover open shifts and/or step in to work on the service line, where necessary Monitor staff performance and ensure compliance with set company standards, where necessary Perform any and all other tasks customarily required of a Line Leader Requirements: · Great communication skills and teamwork · Able to multitask in a fast-paced, high-energy environment · Be outgoing and enthusiastically explain our epic BBQ to guests · Willingness to jump into different tasks and assist co-workers when required · Able to uphold high standards with a positive can-do attitude · Must be 18 years or older · Must be reliable and maintain consistent, punctual attendance · Food Handlers certificate required Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, and taste or smell. The employee must be able to lift and/or move heavy equipment and food product cases. This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Team Members enjoy: · Uniforms provided annually · Premium starting pay · On-the-job paid training · Employee Discounts · Career growth OPPORTUNITIES!! · LifeMart employee discount program Benefits: · Commuter Pre-Tax Benefits · Health Insurance* · 401(k) *dependent upon eligibility Mighty Quinn’s is an EEO employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, disability or genetic information, or any other protected classifications. Work Remotely No Job Type: Full-time Pay: $18.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training Experience level: 2 years Restaurant type: Casual dining restaurant Fast casual restaurant Quick service & fast food restaurant Shift: 8 hour shift Day shift Evening shift Night shift Weekly day range: Monday to Friday Weekends as needed Ability to Relocate: New York, NY 10014: Relocate before starting work (Required) Work Location: In person
French Caribbean Restaurant, West Village, Manhattan Job Description: Overview: We are seeking a skilled and enthusiastic Bartender to join our team at a vibrant French Caribbean restaurant located in the heart of West Village, Manhattan. Our ideal candidate will bring a passion for mixology, exceptional customer service skills, and a deep appreciation for French Caribbean culture and cuisine. Responsibilities: - Prepare and serve a variety of alcoholic and non-alcoholic beverages, including signature cocktails inspired by French Caribbean flavors. - Maintain a clean and organized bar area, ensuring compliance with health and safety regulations. - Engage with customers in a friendly and professional manner, providing excellent service and enhancing their dining experience. - Monitor inventory levels and assist with ordering and restocking supplies as needed. - Collaborate with the kitchen and waitstaff to ensure a seamless and enjoyable dining experience for all guests. - Handle cash and credit card transactions accurately, following all restaurant protocols. - Stay informed about menu items, specials, and restaurant promotions to effectively recommend and upsell to customers. - Participate in staff meetings and training sessions to stay updated on restaurant policies and new offerings. - Adhere to all company policies and procedures, including those related to alcohol service and responsible consumption. Qualifications: - Proven experience as a bartender in a high-volume setting, preferably within a French or Caribbean restaurant. - Extensive knowledge of mixology techniques, cocktail recipes, and wine pairings. - Excellent interpersonal and communication skills, with the ability to build rapport with customers and team members. - Strong organizational skills and the ability to multitask in a fast-paced environment. - Ability to work flexible hours, including evenings, weekends, and holidays. - A passion for French Caribbean culture and cuisine is a plus. - Valid New York State bartending license or certification preferred. Benefits: - Competitive hourly wage plus tips. - Employee discounts on meals. - Opportunity for growth and advancement within the restaurant. - Friendly and supportive work environment. If you are a dedicated and talented bartender with a love for French Caribbean flavors and a commitment to exceptional service, we would love to hear from you. Join our team and help us create memorable experiences for our guests!
Prepare to be part of the culinary revolution! THISBOWL, born in 2016 as Fishbowl, has evolved into one of Australia’s most beloved hospitality brands. Now, we're making waves in the heart of New York City, introducing our first international restaurant. THISBOWL is not just a dining experience; it's a journey into the extraordinary. With over 45 successful locations across Australia, we're poised to set NYC ablaze. We are more than a team; we're a tribe of accountable, passionate individuals united by a mission to redefine fast food and culture. If you're ready to dive into the lifestyle of the nutrient-rich and famous, THISBOWL is where you belong. About the role: Embrace the title of Mixer, where you embody the THISBOWL ethos. We are seeking individuals who not only create culinary delights but do so with a contagious passion for exceptional customer experiences. Join us as we provide extensive training, offering a clear career path within a high-energy, high-performance culture. Skills and experience: Customer-Centric Mindset: While prior experience in food, restaurants, or customer service is desirable, we value individuals who are dedicated to delivering outstanding customer experiences above all. Communication Skills: Your ability to connect with customers and teammates, enhancing the overall experience, is crucial. Team Player: Foster a team-oriented mindset and approach each day with a positive can-do attitude. Adaptability: Thrive in a fast-paced environment, demonstrating quick thinking and a willingness to learn and grow. Accountability: Uphold high standards in all aspects of your role, contributing to our commitment to excellence. Your responsibilities: Crafting Culinary Magic: Create wholesome bowls from scratch, showcasing your dedication to quality and flavor. Customer Service Excellence: Deliver superior customer service, ensuring each customer leaves with a positive and memorable experience. Operational Efficiency: Operate the POS register efficiently to complete customer transactions with accuracy. Menu Knowledge: Stay informed about our evolving menu, ensuring you can guide customers through our offerings. Quality Assurance: Maintain critical standards of food quality, daily food safety, and sanitation. Cultural Contribution: Live out THISBOWL’s people and culture standards, actively contributing to an excellent work environment. ** Benefits:** Hourly Wage and Tips: Earn $18/hour plus tips, recognizing and rewarding your commitment to excellence. Dining Discounts: Savor the flavors of THISBOWL at a discounted rate. Disclaimer: THISBOWL USA LLC is an Equal Opportunity Employer. All applicants will be treated fairly and equally based on job-related qualifications, without regard to race, color, age, gender, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law. Join us in shaping the future of fast food – where people and culture matter. Apply today and be part of the culinary revolution! Job Type: Full-time / Part time
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
VP of Engineering and Technology About Us: The world is changing. This is your opportunity to work with a new start early and contribute to the company’s growth strategy within the real estate industry. FB Technologies is an intelligent data company connecting customers with top local real estate agents for transactions. Our mission is to support the growth of local real estate agents by serving as their trusted lead-generation service provider. We are excited to present a unique opportunity limited to one candidate to join our company. At FB Technologies, we foster a collaborative environment and offer unlimited potential for personal and professional growth. Location: New York, NY – Remote/Hybrid/Part-Time/Full-Time Job Summary: Are you a visionary computer scientist and software engineer who thrives on solving complex problems and pushing the boundaries of technology? We are seeking a brilliant mind to join our dynamic team, someone who is not only adept at writing code but also excels in innovative thinking and cutting-edge development, and is excellent in leading a development team. As our VP of Engineering and Technology, you will be responsible for creating a technical roadmap for a company by aligning the vision of the business with the technical framework to achieve that vision. This involves a keen understanding of engineering processes to strike a balance between efficiency and quality to provide the best outcomes for a business. Your work will look at key performance indicators and clear goals for the company to deliver positive results. Responsibilities: · Innovate and Lead: Design and develop groundbreaking software solutions that address real-world challenges. Lead projects from concept to deployment, ensuring top-notch quality and performance. · Complex Problem Solving: Tackle the toughest technical problems with elegant, efficient, and scalable solutions. Your analytical skills will be key in debugging, testing, and optimizing code. · Collaborative Development: Work closely with cross-functional teams to integrate software components, improve system architecture, and enhance user experiences. Communicate technical concepts to non-technical stakeholders effectively. · Continuous Learning and Improvement: Stay ahead of the curve with the latest advancements in technology and software engineering practices. Continuously improve your skills and mentor junior engineers to foster a culture of excellence. Qualifications: · Advanced Expertise: Proven track record in computer science and software engineering with deep knowledge of algorithms, data structures, and software design principles. · Programming Proficiency: Mastery with modern frameworks, libraries, and tools as React, Node, Next, Tailwind, Typescript, Rest API, etc. Experience in multiple programming languages such as Python, Java, C++, or similar. · Innovative Mindset: Ability to think outside the box and bring new ideas to the table. Experience in AI, machine learning, blockchain, or other emerging technologies is a plus. · Proven Experience: Several years of professional experience in software development, with a portfolio of successful projects and contributions to high-impact products. · Academic Excellence: Bachelor’s, Master’s, or Ph.D. in Computer Science, Engineering, or related field. Strong academic record and continuous learning ethos. · Team Player: Excellent communication skills and a collaborative approach to problem-solving. Ability to thrive in a fast-paced, team-oriented environment. Why Join Us? · Get In Early: Join a successful team working on a ground-breaking new real estate startup and get your stock options early! · Innovative Environment: Work on cutting-edge projects that make a real difference. Be part of a team that values creativity, innovation, and pushing the envelope. · Growth Opportunities: Access to ongoing training and development opportunities. Career growth and advancement are integral to our culture. · Competitive Compensation: We offer a competitive salary and benefits package, including health insurance, retirement plans, and more. · Work-Life Balance: We believe in maintaining a healthy work-life balance. Flexible working hours and remote work options are available. · Inclusive Culture: Join a diverse and inclusive workplace that respects and values different perspectives and backgrounds. Join our team and take your career to new heights - Apply now! FB Technologies is proud to be an equal-opportunity workplace employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Full Time $72,000-$90,000.00 Annual bonuses are based upon performance and productivity. Job Summary IG Phillips Global & Associates are shaping the future of the cannabis industry, the fastest-growing jobs sector in New York and the United States. The Director of Processing will be responsible for leading the Processing Division in our microbusiness operations in our upstate New York highly secured farm. The role will ensure facility and authorized division employees are compliant with New York local and state laws, as well as company policies and procedures. This role will oversee all processing activities on the farm, which will include all activities related to the post-harvest production of cannabis flower through primary packaging, as well as secondary packaging for both cannabis flower and infused products. The Director will lead and develop the team responsible for the processing and packaging duties in order to increase efficiency and maximize throughput while maintaining quality standards. JOB DUTIES AND RESPONSIBILITIES Exercise authority and direction concerning operational issues and budget decisions; participate in developing and implementing rules, regulations, department policies, and procedures Documentation and continued development of internal processes Continuous improvement in efficiencies, processes and procedures Manage and coordinate Post Harvest, Cure, Processing and Packaging operations at the facility including: daily activities, supply requests, equipment requirements, training/ development, schedules, personnel and quality assurance. Inventory oversight, management, and organization. Ensure product quality; making sure product quality is maintained while being processed, cured, and packaged. Ensure and oversee tracking logs of all harvested, processed and packaged products. Understand and perform proper curing and drying methods; understanding, maintaining and executing knowledge of correct levels of humidity and temperature ranges during various stages of production. Ability to research, evaluate and adapt to new methods, compliance updates, and techniques for operational improvement. Create, improve, implement, and ensure quality standards and procedures for processing and packaging operations Implement procedures and systems to increase efficiency, decrease costs, and effectively meet production goals and quality standards Manage and utilize Processing and Packaging labor force to effectively meet production goals and quality standards Provide coaching and direction concerning operational and personnel issues in the processing department Ensure product quality from each specific facility; making sure it is maintained while processed, cured, and packaged Monitor employee progress; coach, train and develop employees in the accomplishment of their duties and goals through personal and professional growth Create, implement, and continually review systems for operational efficiency, noting problems and/or redundancies and recommending solutions to better streamline operational efficiency and quality Create and manage approved budgets in relation to processing and automation at the facility Assure compliance requirements are met or exceeded through operational and physical support at their facility. Support regulatory compliance activities including authoring and review of study reports, and SOPs Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules, regulations, directives and standard operating procedures. Be able to update, manage, and articulate production performance using commercial and production planning tools. Oversee department Performance Indicators (PIs), Key Performance Indicators, and Monthly production goals. Manage department operating and labor costs. Develop, implement, and manage production forecasting and scheduling tools. Responsible for updating all financial, administrative, and production trackers with process department data on a daily basis. Oversee all automated seed to sale biomass and finished good transactions, transfers, and inventory adjustments. REQUIREMENTS Bachelor’s degree in Management or any related field required; MBA preferred 5+ years of management experience in field-based project management for a company with multi-site presence Requires 50-75% of travel Strong knowledge and experience of post-harvest processing of agricultural/plant material on a commercial scale Business acumen with broad understanding of the business model, science, facilities, engineering, process development, supply chain, quality, compliance, regulatory, and information technology expectations for cell therapy. Experience in strategic planning, risk management, and change management Quick learner – grasps essence quickly and uses information learned to apply elsewhere Excellent written and verbal communication skills Excellent interpersonal skills, knows how to work well with diverse and dynamic teams across multiple functions, e.g., operations, sales, legal, marketing, HR, technology Thrives in a fast-paced, dynamic environment; can handle multiple high priority projects simultaneously Ability to listen well and communicate effectively orally and in writing with various audiences, including their direct supervisor, upper management, and law enforcement EMPLOYEE BENEFITS We offer benefit packages that may include Medical, Dental, Vision, Paid Time Off ADDITIONAL DUTIES: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice. EEO Statement IG Phillips Global & Associates Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances of New York.
Job description Overview: At Mia's Brooklyn Bakery, we serve up graciousness and are happy to put the needs of our guests first. We are attentive and accommodating to our guests and to each other. We work diligently with a dedication to quality at our core. We are seeking Shift Supervisor candidates for our Upper East Side, Manhattan based bakery. The Shift Supervisor are responsible for directing other crew members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Under this role, you will be responsible for knowing how to prepare all beverages, serve and tend to both our Dine-in and Take-out customers, stock merchandise for the next business day, and operate all machines that the store uses. Our Shift Supervisor is the face of Mias Brooklyn Bakery; they provide friendly, fast, accommodating service to our customers KNOWLEDGE AND RESPONSIBILITIES · Providing excellent customer service to all customers that come into the establishment or call for orders following Mias Bakeries high standard of excellence · Check quality of all the products for displays and organize rotation of displays for all pastries and desserts · Delegating the duties between crew members on the floor and assigning the duties to be carried out · Checking on the crew to make sure said duties are completed · Enter in the customer’s order in the POS and know how to use the POS system in place · Work and thrive in a team-work environment · Adhere to food safety guidelines · Make beverages on the basis and demand during operating business hours and prepare coffee · Always keep all areas of the store clean while operating during business hours · Refill and organize all pasties and beverages on display · Help unload & organize deliveries · Handle delivery and catering orders · For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays · For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios WHAT YOU NEED TO HAVE · 1-2 years of food handling/store experience at a café/bakery · Minimum High School Diploma/GED · Positive and passionate attitude! · High sense of integrity and ownership. · Basic math skills (add, subtract, multiply, divide). · Able to lift up to 25 lbs. · Time management, ability to prioritize and follow direction. · Adherence to food safety guidelines. · Proficient in Point-of-Sale systems, currently micros. Understand the importance of cash handling and accuracy of transactions. · Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us. · High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven. · Teams Win! Must be a team player who fosters a collaborative and engaged environment. · Being a Brand Ambassador, with an excellent knowledge of and commitment to the Mias Brooklyn Bakery Mission, Vision, Brand Values and Culture. · A Food Handler’s Certificate is a must or must be willing to get one in the first 30 days of employment. Job Types: Full-time, Part-time Pay: $17.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Employee discount Flexible schedule Paid training Experience level: 1 year Restaurant type: Bakery Café Casual dining restaurant Coffee shop Fast casual restaurant Quick service & fast food restaurant Shift: 10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range: Every weekend Monday to Friday Rotating weekends License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Relocate: New York, NY 10128: Relocate before starting work (Required) Work Location: In person
We are looking for a qualified real estate agent who will be responsible for buying and selling property for our real estate business. You will be tasked with growing our customer base by generating leads, counseling clients on market conditions, and developing competitive market prices. You will also be in charge of creating lists of real estate properties and presenting purchase offers to sellers. A state license is required to be considered for this position. To be successful in this role, you will need to be in good standing with the local Realtor board and have good experience with sales. Real Estate Agent Responsibilities Generating client leads to buy, sell, and rent a property. Counseling clients on market conditions, prices, and mortgages. Developing a competitive market price by comparing properties. Creating lists for real estate sale properties, with information location, features, square footage, etc. Showing properties to potential buyers and renters. Presenting purchase offers to sellers. Facilitating negotiations between buyers and sellers. Reviewing purchase contracts to ensure terms are met. Promoting properties with ads, listings, and open houses. Preparing loyalty contracts, purchase agreements, rental agreements, deeds, and other documents for each real estate transaction. Maintaining your real estate license and knowledge. Real Estate Agent Requirements: Must be a licensed real estate agent. Must be in good standing with the local realtor board, or an inactive agent who can immediately move his/her license. Experience with sales. Strong interpersonal skills. Good knowledge of the local property. Possess a valid driver's license.
Gotham Gym is a high-profile gym seeking a Front Desk Receptionist for our West Village, NY location. We are looking for a friendly, professional, detail-oriented person to join our community. Requirements: Fluent in English Excellent customer service skills Excellent organizational, multitasking and time-management skills, with the ability to prioritize tasks Responsibilities: Greet and check in clients in a friendly and welcoming manner Manage and charge appointments and transactions Answer phones and relay appropriate messages Follow opening and closing procedures Maintain cleanliness of the immediate Front Desk area Fold towels, wraps and boxing gloves management and organization Assist with set up and break down of group fitness classes Properly clock in/out Work quick, be efficient and complete daily checklists as well as handle immediate tasks that may arise Be on time and reliable *Fitness Enthusiast a plus! *Free membership to the gym is included during the duration of your employment. *Opportunity for growth within the company. Candidates must be punctual.
Job Summary: As a deli worker, you will play a crucial role in providing exceptional customer service and maintaining the efficiency of the deli department. You will be responsible for preparing, slicing, packaging, and serving various deli products, including meats, cheeses, salads, and sandwiches. Additionally, you will assist customers in making selections, handle transactions, and ensure the cleanliness and organization of the deli area. Responsibilities: Prepare and slice deli meats, cheeses, and other products according to customer specifications and department standards. Assemble and package deli items, including sandwiches, salads, and party platters. Assist customers in selecting deli products, providing recommendations, and answering questions about ingredients and preparation methods. Operate deli equipment such as slicers, ovens, and steamers safely and efficiently. Maintain cleanliness and sanitation standards in the deli department, including equipment, display cases, and work surfaces. Monitor inventory levels and replenish stock as needed, rotating products to ensure freshness. Handle cash and card transactions accurately and efficiently, following proper cash handling procedures. Follow food safety regulations and guidelines to ensure the safe handling and storage of deli products. Collaborate with team members to meet customer needs and achieve department goals. Perform other duties as assigned by management. Qualifications: Previous experience in a deli, food service, or customer service role preferred. Knowledge of deli products, including different types of meats, cheeses, and specialty items. Strong communication and interpersonal skills, with the ability to interact positively with customers and team members. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for handling transactions and calculating weights and measurements. Flexibility to work evenings, weekends, and holidays as needed. Willingness to adhere to food safety and sanitation guidelines. Physical ability to stand for extended periods, lift heavy objects, and operate deli equipment safely
We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.