Are you a business? Hire weekend customer service candidates in United States
Come stop by Tuesday-Friday 4:30pm-6:30pm. 503 Myrtle Avenue, Brooklyn, NY 11205 Somethin On Myrtle is seeking an enthusiastic and experienced bartenders to join our team. As a bartender, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. You will be responsible for mixing and serving drinks, providing excellent customer service, and ensuring the bar area is clean and well-stocked at all times. Responsibilities: 1. Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, and wines, according to standard recipes. 2. Provide exceptional customer service by greeting guests, taking drink orders, and making recommendations. 3. Engage with guests in a friendly and professional manner, ensuring a positive experience. 4. Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. 5. Adhere to all relevant food safety and alcohol service regulations. 6. Handle cash and credit card transactions accurately and efficiently. 7. Collaborate with the kitchen and waitstaff to ensure timely and accurate service. 8. Assist in inventory management and ordering of bar supplies. 9. Stay up-to-date on current beverage trends and menu offerings. 10. Handle any guest concerns or complaints with professionalism and discretion. Qualifications: - Previous experience as a bartender in a restaurant or bar setting. - Strong knowledge of drink recipes and mixology techniques. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and commitment to cleanliness and sanitation standards. - Basic math skills for handling cash transactions. - Certification in responsible alcohol service (e.g., TIPS, Serving Alcohol) preferred. - Flexible schedule, including evenings, weekends, and holidays. Join our team and become part of the vibrant atmosphere at Somethin On Myrtle. Apply today by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team!
This position can be work from home anywhere in the United States!!! Work at home position for job seekers from virtually any work background who are interested in part-time, work from home jobs and remote telecommute jobs. We are hiring few people in the position for Data Entry, Remote customer service, Records of patient Administrative assistant. Maintains database and update customer and account information. PLEASE NOTE: We are looking for immediate employment as this is a wonderful secondary and work from home job opportunity. Great hours for anyone who need to be off children activities. Required Skill: - Excellent knowledge of correct spelling and grammar. - Computer with internet access. - Good communication skills. - It is crucial that you be self-motivated and able to follow explicit directions to begin working from home. - Self Motivated - you must be 100% able to commit to working with little supervision - Attention to detail and Confidentiality. No experience needed! We train! Bonuses! Wages Paid Weekly via Direct deposit/check depend on your choice. Full job benefits, 5 Days work in a week. Interested candidate can apply within for more info!!! Serious inquiries only!!!
Tanning & Wellness Spa seeking a part-time candidate. Must be available to work evenings and weekends. Experience with tanning and/or spray tanning preferred. Opportunities for additional roles available for candidates with a NYS esthetician license. Candidates must have strong communication and customer service skills.
Join our dynamic team at our bustling café nestled in the vibrant heart of Harlem! We're seeking a skilled barista with a zest for crafting the perfect cup of coffee and engaging with our diverse community. Your upbeat personality, punctuality, and availability for pop-up events across NYC make you the perfect addition to our team. With a schedule starting at 6:30 am just twice a week, you'll bring your passion for coffee and customer service to life in one of the city's most exciting neighborhoods.
No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI. Responsibilities 1. Contacting our donors via phone and email 2. Scheduling appointments for our field agents and team with prospective donors. 3. Maintaining a detailed record of appointments and interactions 4. Providing excellent services and representing our company professionally 5. Meeting and exceeding daily and weekly appointment setting targets Skills 1. Welcoming and warm personality that demonstrates genuine care for customers 2. Is comfortable conversing with individuals from a variety of backgrounds and all organizational levels 3. Ability to multi-task effectively and prioritize a shifting workload 4. Strong organizational skills and attention to detail in managing administrative tasks 5. Strong problem-solving abilities and the capacity to handle challenging situations with a positive attitude 6. Must perform well independently as well as in a team environment 7. Proficient in Microsoft Office and Google Workspace 8. Basic financial literacy
-answer calls, chats and emails from clients/customers -answer questions -assist in making sure needs are met and taking notes -running demo to clients to showcase portfolio -handling coaching calls and one and one -handling scheduling and appointments -making sure payments are up to date and received from clients and customers -making sure all contact information and forms are up to date for clients and customers
Job brief We are looking for a Deli Clerk to join our team and assist customers as they look for items sold at our deli counter. This position will work directly with the Deli Manager and other employees to complete tasks throughout their shift. A Deli Clerk’s responsibilities include cleaning and preparing workstations, answering questions from customers about products they sell in the grocery section and helping customers checkout as needed. Ultimately, you will serve customers promptly and accurately, ensure food quality and safety and help support the deli at large. Responsibilities Update displays, cases and other customer-facing areas to ensure new items and promotions are showcased Ensure work areas are ready to service customers by cleaning surfaces, equipment and floors, removing trash and confirming that tools are in working order Follow all food safety and sanitation procedures established by the company and other regulatory agencies Cooperate with others to ensure customer satisfaction Requirements and skills Proven work experience as a Deli Clerk or similar role Excellent customer service, communication and math skills to process customer orders Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation A courteous and efficient approach to handling customer requests, questions and complaints High school diploma or equivalent is preferred
Position: Sales Associate Employment Type: Part-time Hourly Rate: $16 Experience: At least 1 year Description: We are seeking a motivated and customer-focused individual to join our team as a Sales Associate. In this role, you will be responsible for providing exceptional customer service, assisting with sales transactions, and maintaining a clean and organized store environment. If you have a passion for sales and enjoy working with customers, we'd love to hear from you! Apply now to join our team as a Sales Associate.
Making Juices and smoothies. Keeping everything organized. Great customer service.
Full job description Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action. - Gather, organize, and analyze large internal and external data sets to provide insights for management. - Assist with data entry and clean-up in Asite - Assist with developing interactive dashboards of Asite data in Power BI. Required Skills: - Bachelor’s degree in Computer Information Systems or 5 years relevant experience - Proficient in Microsoft Office. Excellent PowerPoint skills - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables. - Working knowledge of SharePoint and MS Teams - Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities - Excellent communication (verbal and written) and customer service skills - Ability to handle a high-pressure environment - Ability to prioritize urgent requests and multitask - Helpdesk experience preferred - Experience working in a document management platform strongly preferred - proficient in Asite is a plus - Proficient in SQL a plus Job Type: Contract Pay: $40.00 - $58,670.54 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Asite: 5 years (Preferred) Ability to Commute: New York, NY 10004 (Preferred) Ability to Relocate: New York, NY 10004: Relocate before starting work (Preferred) Work Location: In person
CafeCreek is seeking a highly motivated Sales Manager to join our team. The Sales Manager will play a crucial role in driving sales, maintaining records, and representing our brand in their designated area. This position offers an exciting opportunity to contribute to the growth and success of our company while providing exceptional service to our customers. Roles and Responsibilities: - Develop and implement strategic sales plans to achieve sales targets and expand market share. - Identify and pursue new business opportunities to drive revenue growth. - Build and maintain strong relationships with existing and potential customers. - Manage and prioritize customer inquiries, orders, and pre-orders efficiently. - Maintain accurate records of sales transactions, inventory, and customer interactions. - Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and innovation. - Represent CafeCreek at events, trade shows, and other promotional activities to promote brand awareness and generate leads. - Collaborate with the marketing team to develop marketing materials, promotions, and campaigns to support sales initiatives. - Train and mentor sales staff to ensure a high level of product knowledge and customer service. - Provide regular reports and updates on sales performance, market trends, and customer feedback to the management team. Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field. - Proven track record of success in sales, preferably in the food or retail industry. - Strong communication, negotiation, and interpersonal skills. - Excellent organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. - Proficiency in MS Office suite and CRM software. Join CafeCreek and be part of a passionate team dedicated to delivering happiness, one delightful treat at a time. Apply now to embark on an exciting career journey with us!
New York based healthcare sales team is looking to hire someone with flexible schedule to join us part time, one day a week, to sell and introduce new products and provide customer service to our existing and new customers in hospitals, surgery centers and clinics in Manhattan, Brooklyn and Queens. Any sales experience or customer service is helpful but not necessary - we'll provide sales and product training as well as guidance, leads and contact information to get you started. We are looking for someone motivated and responsible that complies with hospitals vendor policies ie. vaccinations, background check etc. We are offering base compensation as well as commission on any new business closed with potential to build and grow your business and recurring sales income. Please send us your resume and the best time for initial call so we can discuss and arrange in person interview.
About Us: AURELIA, known for our fresh gelato and sorbet in bold Asian flavors, serves up smiles at events across New York City. We are a team that values enthusiasm and commitment to quality service, and we're looking to expand our crew! Job Description: As an Ice Cream Server/Cashier, you will be the face of AURELIA at various events, providing top-notch customer service and serving our delicious gelato and sorbet. This role includes setting up and breaking down event spaces, operating cash transactions, and maintaining cleanliness standards. - The events will be in various locations throughout NYC (Manhattan, Brooklyn, and Queens). - We have events every Saturday and Sunday, as well as other days on most weeks. Responsibilities: - Serve gelato and sorbet to event attendees. - Manage transactions and operate the cash register. - Assist in loading and unloading equipment from a van at event locations, with the help of other team members. All heavy equipment (over 50 lb) is on wheels and there is a ramp available for use. - Set up and break down the event booth. - Ensure the serving area remains clean and organized. Requirements: - Excellent customer service skills. - Ability to handle cash and card transactions accurately. - Must be able to lift and carry equipment as needed. - Comfortable standing for extended periods (up to 5 hours). - Available to work weekends. - NYC Food Handlers License is preferred. What We Offer: - Competitive hourly wage. - Dynamic work environment at some of NYC's most vibrant events. - Opportunity to be part of a growing brand.
Jet's Pizza is a quick-service, casual Detroit Style Pizza chain, based out of Michigan and we are taking over NYC! MUST HAVE NYC FOOD HANDLERS LICENSE The right candidates for the shift manager role are passionate about customer service and pay the closest attention to detail. As this is a working management role, you'll greet customers, answer phones, make pizzas, and everything else you can think of, all while leading the shift to success. Our pizza became famous because we don't cut corners and we never have. You won't either. Job Duties include: -Making all scheduled shifts, on time, and without excuses. -Ability to engage with customers in a polite and professional manner. -Ability to work multiple stations -Weekend and Holiday shifts are required -Follows all rules by the book and lead by example ***Late nights until 2-3 am are required*** Apply today for an opportunity to see why Detroit Style Pizza is what everyone is talking about.
Full job description Job Summary: We are seeking a talented,responsible, hard working Freelance/Independent contractor Makeup Artist (bonus if also a licensed esthetician) to join our team at Shara Makeup Studio. We are located on the upper east side at 326 east 65th and have a beautiful storefront studio. Known as the best makeup artists in NYC, we are very selective who we hire as we look for the best possible fits for our selective clients. At the studio, we focus on makeup lessons, applications, brow and lash tint and lift, brow shaping, permanent makeup, dermaplane, facials, and more. We have a skincare, brush, and makeup line that is truly wonderful. As a freelance makeup artist, you can choose your schedule and block off when clients can book you. The ideal candidate should have a passion for beauty and makeup artistry, along with exceptional communication skills to provide excellent customer service. Retail or salon experience is helpful Responsibilities: - Provide professional makeup services for clients including lessons, weddings, special events, and photoshoots - Perform beauty consultations and recommend makeup products based on clients' skin type and preferences - Stay updated on the latest makeup trends and techniques - Maintain a clean and organized work station - Upsell beauty products to clients - Sanitize makeup tools and equipment regularly Skills: The ideal candidate should possess the following skills: - Proficiency in makeup application techniques including airbrush Makeup, eyelash extensions, natural Makeup, and glamour makeup. - Ability to style hair for various looks a plus - Strong communication skills to effectively interact with clients and understand their needs - Knowledge of photography makeup techniques to film before and afters of clients and other photos - Ability to upsell products and services to clients Join our team as a Makeup Artist and showcase your creativity while helping clients look and feel their best. Pay will be commission based on every client you work with, plus commission on product sales, and tips. Please send a resume and a picture so we can start to put a face with a name. Job Type: Contract Pay: $25.00 - $100.00 per hour Expected hours: 5 – 20 per week Benefits: Employee discount Flexible schedule Schedule: Choose your own hours On call Supplemental pay types: Commission pay Tips License/Certification: Esthetician License (Preferred) Ability to Relocate: New York, NY 10065: Relocate before starting work (Required) Willingness to travel: 25% (Preferred) Work Location: In person
Qualifications & Requirements: Age: 18 years or older. Legal US work authorization. A minimum of 1.5 years of work experience in the pet care industry. Key Responsibilities: Dog Care: Oversee and manage the dogs in the play yards, ensuring their safety and well-being. Monitor, play with, and interact with dogs. Must be able to understand dog body language. Facility Management: Conduct tasks associated with opening and closing the facility. This includes setting up TDC for doggy daycare in the morning and shutting it down for bedtime in the evening. Dog Interviews: Assist in interviewing new dogs to determine their suitability for our environment. Cleaning and Maintenance: Ensure the cleanliness of play and prep areas, break rooms, and other areas within TDC. Additionally, maintain a clean exterior environment, including the lobby, the area in front of TDC, and other adjacent spaces. Dog Logistics: Safely run dogs between the back-of-house and front-of-house areas. Prepare meals for the dogs, dispense medications when required, and maintain accurate food and medication logs. Customer Interaction: Greet pet parents and their dogs upon arrival and departure. Check dogs in and out of TDC and answer pet parents' questions. Ensure a high level of customer service is maintained, being active and attentive to dogs and their owners at all times. Our Values: Continuous Innovation: We are committed to perpetually testing and refining our services to ensure the highest quality. Obsessive Excellence: Surpassing expectations to deliver the utmost in care and customer satisfaction is our obsession. Compassion & Care: We have a profound love for dogs and always treat them (and their owners!) like family. Playful Environment: We strive to maintain a warm, approachable, and playful environment both with our staff and for our furry friends.
The Daryl Roth Theatre is looking for part-time ushers to work at our venue’s shows. Shifts are typically Tuesday through Sunday and are approximately 4 hours. We are looking for applicants who have: - Great teamwork and communication skills - Excellent customer service skills - Composure in stressful or difficult situations - Fire Guard certification not required, but welcome. Main usher responsibilities include, but are not limited to: - Helping preset the house before it opens - Taking tickets and assisting patrons - Creating a safe and welcoming environment for all staff, performers, and patrons - Monitoring the audience during performances for disruptive behaviors This is a part-time position with a $17/hourly wage. Sick-pay available. To apply, please message for email information.
About Skin Philosophy Welcome to Skin Philosophy, where our team of licensed medical professionals offers the latest and safest treatments, including customized facial treatments and professional injection services, to help you achieve your aesthetic goals. We provide personalized care to address a variety of cosmetic concerns, utilizing the most advanced technology and techniques available. Our commitment is to deliver optimal results and ensure your satisfaction. Come relax and rejuvenate in our comfortable and welcoming environment while we work together to enhance your natural beauty. Position Overview As a Cosmetic Injection Nurse, you will play a key role in delivering safe and effective cosmetic injection treatments to our patients. Your responsibilities will include: Conducting patient consultations and assessments Administering cosmetic injections (e.g., dermal fillers, neurotoxins) Providing pre- and post-procedure care and education Collaborating with our team to ensure exceptional patient experiences Maintaining accurate patient records and documentation Participating in ongoing training and professional development Qualifications Valid nursing license in New York Prior experience in cosmetic injections is preferred Exceptional attention to detail and strong patient care skills Ability to thrive in a collaborative team environment Dedication to upholding high standards of safety and ethical practices Professional demeanor, representing the Skin Philosophy brand positively with clients and colleagues Responsibilities Manage appointments accurately and efficiently, including patient treatment plans Offer additional treatments and products to support patient outcomes as needed Address and resolve clinical and customer service concerns, escalating to management when necessary Handle client inquiries, concerns, and occasional complaints with courtesy and professionalism Maintain expert knowledge of all Skin Philosophy services Support clinic operations by organizing and upkeeping treatment rooms Stay informed about ongoing marketing promotions and actively promote services Demonstrate enthusiasm and knowledge about retail products, engaging in effective upselling Maintain a positive, upbeat, and professional demeanor at all times Regularly attend, actively participate in, and support training and staff meetings Communicate clearly, positively, and professionally with all patients and Skin Philosophy staff Preferred Knowledge/Qualifications Extensive experience and proficiency with dermal fillers and Botox injections Additional expertise in laser treatments such as Thermage and Fotona is highly valued Minimum of 3 years of hands-on injecting experience preferred Must Have Licensed Register Nurse We offer sponsorship opportunities for further training and professional development H1B
About Us Astoria World Manor is a Event Venue in Astoria, NY. We are professional, rewarding, supportive and our goal is to become the best venue and catering company in Queens, New York and serve the community with the best hospitality for generations. Our work environment includes: Food provided Growth opportunities On-the-job training Lively atmosphere Flexible working hours We are seeking dedicated and enthusiastic Event Servers to join our dynamic team at Astoria World Manor. As an Event Server, you will play a crucial role in ensuring the smooth execution of events and delivering exceptional service to our clients and their guests. Your attention to detail, professional demeanor, and ability to work efficiently in a fast-paced environment will contribute to creating unforgettable experiences for our clientele. Responsibilities: - Set up event rooms according to the event specifications, including arranging tables, chairs, linens, and decorations. - Greet guests upon arrival, assist with seating arrangements, and provide menus or information about the event. - Serve food and beverages promptly and accurately, adhering to our service standards and ensuring guest satisfaction. - Monitor guests' needs throughout the event, anticipating and responding to requests in a polite and efficient manner. - Maintain a clean and organized work area, ensuring all supplies are adequately stocked and equipment is functioning properly. - Collaborate with the kitchen and bar staff to coordinate the timing of food service and ensure a seamless flow of operations. - Assist with event breakdown and cleanup, including clearing tables, removing linens, and returning equipment to its designated storage area. - Follow all safety and sanitation protocols to maintain a safe and hygienic environment for guests and fellow team members. - Provide exceptional customer service, addressing any guest concerns or complaints promptly and professionally. Required Qualifications: - **Uniforms are required: Black Tuxedo Jacket, White Dress Shirt, Black Tuxedo Pants, Black Non-slip Shoes required. - Previous experience in banquet service or a similar hospitality role is preferred. - Excellent interpersonal and communication skills, with the ability to interact with guests and team members in a friendly and professional manner. - Strong organizational skills and the ability to multitask effectively in a high-pressure environment. - Attention to detail and a commitment to maintaining a high standard of service and presentation. - Physical stamina and the ability to stand for extended periods, lift and carry trays of food and beverages, and navigate through a busy event space. - Flexibility to work evenings, weekends, and holidays, as events at our venue may take place at any time. Preferred Education and Training: - High school diploma or equivalent is required. - Completion of a hospitality or food service-related program is an asset. Join our team of dedicated professionals and be part of creating memorable moments for our clients on their special day. Apply today to become an Event Server at Astoria World Manor. Job Type: Part-time Pay: $16.00 - $18.00 per hour Expected hours: 8 – 40 per week Benefits: Tip Employee discount Flexible schedule Paid training Shift: 10 hour shift 8 hour shift Day shift Evening shift Night shift Weekly day range: Every weekend Monday to Friday Weekends as needed Ability to commute/relocate: Astoria, NY 11102: Reliably commute Work Location: In person
We are seeking a skilled and certified Massage Therapist to join our team. The ideal candidate will possess a comprehensive understanding of various massage techniques, including Swedish, deep tissue, and sports massage. Responsibilities include assessing client needs, designing and implementing personalized treatment plans, and maintaining accurate client records. Excellent communication and interpersonal skills are essential for providing exceptional customer service and ensuring client comfort and satisfaction. Candidates should be passionate about promoting health and wellness, with a commitment to continuous learning and professional development. Previous experience in a spa or wellness center is preferred.
Are you a skilled esthetician looking for a rewarding career opportunity? Look no further! Our prestigious spa/salon is currently seeking a talented and experienced esthetician to join our team. If you have a passion for skincare, excellent customer service skills, and want to be rewarded for your expertise, we want to hear from you! Valid esthetician license in New York. Proven experience as an esthetician, with a strong portfolio of satisfied clients. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Competitive pay with high commission rates commensurate to experience.
A sales assistant plays a crucial role in the smooth operation of a retail business. Their primary responsibilities involve assisting customers, maintaining store appearance, and ensuring customer satisfaction. Here's a detailed description of their role: 1. Customer Assistance: The main role of a sales assistant is to provide support and guidance to customers. They help customers find the products they need, answer questions about products, and offer suggestions based on the customer's preferences. Sales assistants should be knowledgeable about the products they sell, so they can provide accurate information and make appropriate recommendations. 2. Sales: Sales assistants are responsible for promoting sales and increasing revenue for the business. They do this by recommending products, suggesting complementary items, and encouraging customers to make purchases. They may also participate in promotional events or special offers to attract more customers. 3. Maintaining Store Appearance: Sales assistants contribute to maintaining a clean, organized, and visually appealing store environment. This includes tasks such as stocking shelves, arranging displays, and keeping the store free of clutter and debris. 4. Processing Transactions: Sales assistants handle cash transactions, process payments, and manage returns or exchanges. They should be proficient in using the point-of-sale (POS) system and be familiar with the store's refund and exchange policies. 5. Providing Excellent Customer Service: A key aspect of a sales assistant's role is to ensure customers have a positive shopping experience. This includes greeting customers warmly, addressing their concerns promptly, and displaying a friendly and helpful attitude. 6. Handling Complaints and Issues: Sales assistants should be prepared to handle customer complaints or issues that arise during the shopping experience. They must be patient, empathetic, and work towards finding a satisfactory resolution for the customer. 7. Teamwork and Communication: Sales assistants often work as part of a team, requiring effective communication and collaboration with colleagues. They may be asked to assist other team members during busy periods or cover different areas of the store as needed. 8. Inventory Management: Sales assistants may be involved in inventory management tasks such as counting stock, updating inventory records, and reordering products when necessary. In summary, a sales assistant plays a vital role in supporting customers, maintaining store appearance, and driving sales while ensuring a positive shopping experience for customers. Their ability to provide excellent customer service, work as part of a team, and manage various tasks contributes to the overall success of the retail business.
Organic grocery store is searching for a competitive Juice Bar Associates to join our team. The Associate will be preparing smoothies, juices and keeping the store clean on a daily basis. The position includes ordering, receiving, rotating, preparing, storing and maintaining stock for all beverages with the intent of providing the best customer service. Any previous juice bar, restaurant or cafe experience working as a barista or crew member is highly preferred. Customer service/POS familiarity is essential. The potential associate: -Must be able to lift 60 lb -Must have dexterous use of both hands -Must be able to stand and move about to various work stations -Must be able to use knives and other sharp instruments utilized in the preparation of food items and/or removing product from boxes -Must be a people person, detail oriented, punctual, and a team player. -Must be fluent in English. -Must have work authorization in the US.
We are hiring few people in the position for Data entry, Remote Customer Service, Records of Patient Administrative Assistant. Compulsory one week training for new employees and Benefits. The pay is $35 per hour. You get paid weekly.