Admissions Coordinator
29 days ago
North Charleston
Job Description OVERVIEW: The key role of Admissions Coordinators is to engage and on-board new students. The Admissions Coordinator is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southeastern College program. As the student's first contact, Admissions Coordinators also play a critical role in ensuring the new student's successful transition and integration into their respective programs. BUSINESS CONTRIBUTION: Admissions Coordinators are responsible for acquiring and enrolling qualified candidates for their campus. Admissions Coordinators accomplish this through: • Attracting, engaging, and vetting prospective students, • Maintaining a pipeline of candidates, • Enrolling and starting qualified students Education, Experience, and Training: At Southeastern College, Admissions Coordinators work with prospective students to understand the value of higher education and the doors that a degree can open. They also work to ensure smooth enrollment and successful transition into Southeastern College. Thus, it is critical that Admissions Coordinators have at least a bachelor's degree. ESSENTIAL FUNCTIONS: Pursuing Inquiries and Enrolling Candidates: • Review inquiries/leads provided by the Director of Admissions, • Make outbound calls to prospective candidates, • Conduct basic phone screening interview to:, • Assess interest and get prospect to come in for interview, • Set appointments for in-person interviews for likely prospects, • Conduct in-person interviews (phone interviews for e-campus), • Administer student self-assessment, • Conduct CQQ - structured interview:, • Determine readiness, • Identify barriers, • Identify resources and support, • Provide overview of Southeastern College and available programs, • Discuss specific program options, • Arrange for admissions test (general and any specific program assessments) and review results, • Initiate student enrollment, • Ensure student meets with Bursar to pay application and registration fees, • Arrange financial aid overview with Financial Aid Department Following-up with Candidates: • Follow-up with candidate prospects on: general questions, enrollment, financial aid documentation, registration, orientation, and class, • Perform administrative functions including development of the students' permanent records, completing and/or assisting students in completing required forms, and helping students in obtaining transcripts, records, etc., • Ensure file is complete when transitioning to Financial Aid and Academics departments, • Ensure readiness for orientation, • Coordinate with Financial Aid Administrators, • Participate in orientation, • Greet students for class starts Managing Activity and Business Planning: • Learn curriculum and new program offerings, • Know career potential for each program and job market, • Develop weekly business plan for activity, • Keep notes/logs in C2K Campus View, • Maintain pipeline of prospects, • Meet student start objectives PHYSICAL DEMANDS: The physical demands are those required in a professional office setting: sitting, communicating with coworkers, and getting to and from appropriate appointments. Admissions Coordinators do spend a great deal of time making outbound phone calls, receiving inbound calls, talking on the phone with prospects, and entering data on their computers. On a given day, anywhere from 30 to 80 percent of an Admissions Coordinator time may be spent on the phone. WORK ENVIRONMENT: Professional office setting: moderate noise levels and controlled indoor climate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. LOCATION: This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.