Are you a business? Hire workforce planning candidates in New York, NY
We're seeking an experienced Account Manager to join our fast-growing team working with home healthcare organizations across the US. In this role, you'll own end-to-end relationships with healthcare providers who employ anywhere from 50 to 5,000+ employees. The ideal candidate thrives on helping clients achieve their business goals through technology adoption and program optimization. You'll work closely with home care and home health agencies to understand their unique challenges around employee engagement, retention, and performance - then partner with them to implement effective solutions. Key Responsibilities: - Own full lifecycle of client relationships from onboarding through ongoing success - Analyze client metrics and provide strategic recommendations - Configure and optimize client programs based on their specific objectives - Serve as trusted advisor to client stakeholders - Drive product adoption and engagement - Identify expansion opportunities within accounts ** Requirements:** - 3+ years of account management or customer success experience - Strong analytical and problem-solving abilities - Excellent communication and relationship building skills - Experience working with healthcare organizations preferred - Ability to understand client business needs and translate them into actionable plans - Track record of retaining and growing strategic accounts This is an opportunity to make a meaningful impact helping healthcare providers better engage and retain their essential workforce. If you're passionate about client success and ready to own strategic relationships, we'd love to talk with you.
We are a multiservice center. As a secretary you will assume the duty of clerical and administrative support in order to optimize workflow procedures in the office. You will assist colleagues and executives by supporting them with planning and distributing information. You will be the point of reference for all queries, requests or issues and will be an integral part of the company’s workforce. Responsibilities Answer phone calls and redirect them when necessary Manage the daily/weekly/monthly agenda and arrange new meetings and appointments Prepare and disseminate correspondence, memos and forms File and update contact information of employees, customers, suppliers and external partners Support and facilitate the completion of regular reports Develop and maintain a filing system Check frequently the levels of office supplies and place appropriate orders Assist customers with applications Document expenses and hand in reports Undertake occasional receptionist duties Skills Proven work experience as a secretary or administrative assistant Familiarity with office organization and optimization techniques High degree of multi-tasking and time management capability Excellent written and verbal communication skills Integrity and professionalism Proficiency in MS Office High school diploma Spanish and English fluent Qualifications - Bilingual proficiency in Spanish and English - Proficient in Microsoft Office suite - High school diploma or GED - Demonstrated administrative experience - Strong communication and organizational skills - Ability to manage time effectively - Previous experience in a bilingual secretary role or similar position Job Types: Full-time, Part-time Pay: From $16.00 per hour Schedule: 8 hour shift Weekends as needed Work Location: In person
Description: Sr project manager - Contingent Workforce — focused on process improvement, project management and operations Key Responsibilities Support the RFI and RFP for selection of the Contingent workforce management tool Collaborate with cross-functional teams to update and create standard operating procedures (SOP) and prepare updates to ERP playbook to address gaps or reflect process improvements and changes Facilitates cross functional meetings, tracks decisions, ensures effective communication and implementation by downstream functions to drive desired outcomes. Develops and coordinates key presentations, ensuring coherence and effective communication. Support contract administration, invoicing and reconciliation activities. Helps manage strategic, financial, and operational planning material for presentation to senior leadership, as necessary. Manages business-specific financial activities for teams and maintains critical day-to-day operational connectivity of financial tasks for teams. Demonstrates strong collaborative skills, fostering a culture of commitment and continuous improvement by aligning people, processes, and tools in the support of operationalizing strategy Basic Qualifications 7+ years of experience in the contingent workforce management Established communication, project management, problem solving, and organizational skills, including management of multiple priorities and resources while maintaining attention to detail Proactive, self-motivated, and resourceful — able to cultivate path forward in ambiguous circumstances and know when to ask for support or escalation Affinity for a collaborative, team-oriented environment, and approach; ability to appropriately interact across diverse departments, senior management, and external customers/vendors Comfortable synthesizing information to support leadership presentations and memos Knowledge and skill with Smartsheet, Microsoft Excel, Word, PowerPoint, Teams, Visio, and other collaboration, reporting, and tracking tools To discuss this opportunity further, please contact me at your earliest convenience.