Office Manager
19 days ago
Gardena
Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Training & development The Office Manager serves as the central hub for all administrative, operational, and cultural functions across the company. This is not a front-desk or single-location role it is a multi-dimensional leadership position responsible for ensuring consistent, high-quality office operations, administrative processes, HR onboarding, insurance compliance, vendor coordination, and cross-functional support company-wide. You will be accountable for supporting all departments through administrative excellence, keeping operations running efficiently across multiple offices, teams, and systems. This role requires a proactive, resourceful individual with a deep sense of ownership, a sharp eye for detail, and a strong alignment with the company's core values. Responsibilities 1. Company-Wide Office & Administrative Operations • Oversee daily operational needs across all our offices, with a home base in Gardena, CA., • Serve as the central point of contact for all office systems, supply management, logistics, vendor communication, and physical environment maintenance across the business., • Maintain company-wide standard operating procedures (SOPs) for administrative functions, office operations, and workplace protocols., • Ensure consistent standards for cleanliness, organization, seasonal presentation, and resource accessibility in all workspaces.2. HR Onboarding & Culture Support, • Lead onboarding logistics across the business: equipment setup, desk assignments, access credentials, welcome kits, and internal announcements., • Coordinate all internal communications around new hires, celebrations, milestones, and culture programming., • Manage the execution of newsletters, team events, and recognition programs across departments and office locations., • Ensure a cohesive workplace experience that reflects our identity and values.3. Insurance, Compliance & Vendor Support, • Own the tracking and verification of vendor, tenant, and property insurance certificates across our portfolio., • Communicate requirements, manage renewal schedules, and address discrepancies to ensure compliance., • Maintain a centralized, organized insurance database, accessible for audits and operations team reference., • Coordinate directly with property management and operations to resolve insurance-related tasks and enforce standards.4. Financial & Administrative Process Oversight, • Oversee the intake and accurate processing of all company mail, invoices, credits, and bills for entry into AppFolio., • Assist with tenant communications and financial support around payments, delinquencies, or reconciliations., • Ensure timely delivery of reports and accurate documentation management., • Handle operational errands including mail runs, bank deposits, and office logistics as needed.5. Technology, Systems & Infrastructure Coordination, • Manage relationships with building management, IT service providers, security vendors, internet/phone vendors, and office supply contractors across offices., • Maintain functionality and consistency of all operational technology: printers, phones, copiers, scanners, security systems, and internet., • Ensure that all internal office systems support team efficiency and uptime.Skills & Competencies, • Advanced-Level Organization: Ability to manage and standardize administrative systems across a growing company., • Operational Leadership: A proactive approach to identifying process gaps, solving problems, and building systems., • Cross-Functional Communication: Ability to professionally engage with executives, staff, vendors, and tenants across roles and departments., • Tech Proficiency: Comfortable with software such as AppFolio, Microsoft Office, QuickBooks, and learning/implementing new tech tools., • Detail-Oriented Execution: Impeccable attention to task accuracy, document quality, and timely follow-through., • People-First Mindset: Approaches internal support and onboarding with hospitality, empathy, and care., • Adaptability: Thrives in dynamic environments, can pivot quickly, and handles competing priorities with confidence., • Core Values Alignment:, • Equity for All: Promotes fairness, inclusivity, and dignity in all interactions., • Customer First: Approaches every situation with a service mindset and long-term relationship focus., • Growth & Innovation: Actively seeks new ideas, feedback, and continuous learning opportunitiesespecially in the use of emerging technologies like AI to improve service delivery and team performance.Required Qualifications, • 2+ years of administrative, operations, or office management experience across multiple teams or departments., • Proficiency in Microsoft Office Suite, QuickBooks, and AppFolio (or similar systems)., • Valid CA Drivers License and reliable transportation for offsite office support., • Ability to sit, stand, move, lift, and perform typical office-related physical functions.Preferred Qualifications:, • Experience supporting real estate, property management, or multi-location businesses., • Familiarity with insurance documentation, AP processes, and facilities coordination. Were looking for a systems thinker with a heart for servicesomeone who thrives on making things work smoothly behind the scenes, who can hold the operational fabric of a company together, and who cares about people as much as processes. You will do well in this role if you: • Think three steps ahead and proactively solve problems before they escalate., • Are energized by checklists, deadlines, and well-run systems., • Are comfortable supporting executives while managing everyday details., • Want to make a meaningful impact across teams and functions.