Operations Project Manager
10 days ago
Morton Grove
Job Description Job Overview We are seeking a highly driven, detail-obsessed Operations Project Manager to serve as the Founder’s right hand and oversee the full operational engine of a fast-growing wellness and regenerative brand. This is a mission-critical role for someone who thrives in high-accountability environments, owns outcomes end-to-end, and can seamlessly manage strategy, execution, and communication across multiple workstreams. This role sits at the intersection of operations, project management, client communications& success, marketing coordination, legal workflows, and executive support. You will manage internal systems, external partners, client delivery infrastructure, and Founder priorities with absolute precision—building, optimizing, and scaling systems rather than simply maintaining them. This is a high-impact, high-trust role with direct exposure to leadership, growth strategy, brand development, and next-stage scaling of a national wellness organization. Responsibilities • Provide weekly reporting and operational updates to the Founder/Health Coach, • Maintain SOPs and internal knowledge systems, • Oversee back office operations, • Onboard clients and support ongoing client success (text, email, phone, onlinevideo conferencing), • Build online client protocols and program structures, • Track and document client case studies, • Track client billable hours, • Track client POs for products and outgoing shipments, • Configure client rates and invoicing details, • Create, amend, and manage legal contract workflows, • Lead all email communications, • Manage client portal experience, • Manage affiliate partnerships/product discounts, • Host client and internal calls, • Prepare Founder for client and internal calls including briefs and key points, • Manage and prioritize Founder calendar and scheduling, • Lead Founder requested special projects end-to-end, • Manage projects across multiple workstreams, • Align contractors and vendors to timelines and deliverables, • Proactively identify risk and execute mitigation plans, • Create and manage marketing materials and brand assets, • Serve as communications liaison to the physical wellness center, • Previous US based employer or experience supporting US based leadership, • Proven experience running day to day operations or serving as second in command, • Exceptional written and verbal communication across text, email, phone, and video, • Advanced project management with milestone, timeline, and deadline accountability, • Precision in documentation, SOP development, and operational workflow design, • Comfortable implementing, using, and continuously learning AI tools to streamline operations and scale the business, • Skilled at hosting and facilitating virtual meetings with professional presence, • Experience preparing briefs, agendas, and key talking points for leadership, • Effective management of contractors, vendors, and external service providers, • Strong attention to detail and operational accuracy, • Exceptional client-facing communication skills., • Ability to identify process bottlenecks and implement improvements, • Highly organized approach to work and priorities, • Able to think strategically, translate directives into plans, and execute tactically, • High integrity with professional discretion across all communications, • Ability to work independently with minimal oversight - ownership mentality with strong personal accountability, • Previous exposure to health, wellness, or clinical environments, • Calendly*, • Airtable*, • Notion*, • DocuSign*, • Google suite*, • Zoom*, • Klaviyo*, • Keynote*, • PowerPoint*, • Zapier, • Canva, • iMovie, • CapCut, • Zoom Clips, • Fathom AICompany DescriptionFounder Inesa Ponomariovaite has captured her knowledge and experience in ReGenesis369—an online health transformation program to overcome disease and restore health. Through step-by-step guidance and live online coaching, ReGenesis369 helps you holistically and systematically purge the root cause of disease accumulated over your lifetime – mutated cells, heavy metals, mold, pesticides, vaccines, radiation,Founder Inesa Ponomariovaite has captured her knowledge and experience in ReGenesis369—an online health transformation program to overcome disease and restore health. Through step-by-step guidance and live online coaching, ReGenesis369 helps you holistically and systematically purge the root cause of disease accumulated over your lifetime – mutated cells, heavy metals, mold, pesticides, vaccines, radiation,