Senior Revenue Operations Analyst (Sales Compensation)
22 hours ago
Girona
• The Senior Revenue Operations Analyst, Sales Compensation is the hands-on operator of Gong’s commission engine, • You will run the monthly commissions cycle for Sales, SDR, and Partnerships, own payout accuracy and dispute resolution, and turn comp data into insight for RevOps and Sales Leadership, • This is a builder seat: you’ll model plan changes, size their cost and impact, and help move the comp motion toward a more automated, scalable platform, • Own the monthly commissions process end to end: data prep, crediting, calculations, review, and payout, • Hit monthly and quarter-end close deadlines with Finance, with clean audit trails, • Maintain controls and reconciliations so every payout ties back to source data (Salesforce, ICM, Finance), • Triage and resolve commission inquiries and disputes quickly and consistently, • Run exception requests through the governance process: document the ask, size the impact, secure approvals, and log the decision, • Flag recurring exceptions as plan-design or process issues, not one-off fixes, • Deliver attainment, payout, and cost-of-sales reporting at the rep, manager, and segment level, • Model proposed plan changes (rates, accelerators, kickers, gates, quota) and quantify cost, earnings distribution, and behavioral impact, • Support annual planning with plan-cost forecasts and scenario analysis for the GTM Comp Leader, Finance, and Sales Leadership, • Administer plan configuration, rates, quotas, and crediting rules in the ICM tool ( CaptivateIQ, Everstage, Varicent), • Support the upcoming ICM platform migration: requirements, plan logic documentation, testing, and parallel runs, • Reduce manual workarounds and spreadsheet dependencies over time, • Maintain plan documents, policies, and process documentation as the single source of truth, • Explain comp mechanics clearly to reps and managers, in writing and live, • Partner with RevOps and GTM Systems to automate recurring work and tighten data governance across the comp process, • Mental health support resources, • Work from home stipend, • Generous vacation days, • Quarterly recharge company shutdowns, • Parental leave, • Employee equity, • Commuter & parking benefits, • Retirement savings, • Training & development programs, • Employee resource groups, • Mentorship opportunities, • Flexible wellness fund Strong Salesforce data fluency; SQL/Snowflake a plusHands-on experience administering an ICM/SPM tool (CaptivateIQ, Varicent, Everstage, Xactly, or similar)Based in NYC or Lehi, UTExposure to ASC 606 commission capitalization and Finance close a plusDetail-oriented under deadline pressure; clear, simple communicator with the fieldWorking knowledge of SaaS comp mechanics: quota, accelerators, gates, kickers, ramps, clawbacks3-5 years of progressive experience in sales compensation, commissions, or a highly analytical RevOps/FP&A role (SaaS/tech preferred)Advanced Excel / Google Sheets: scenario models, lookups, pivots, clean model structure others can audit #J-18808-Ljbffr