Trabajos Servicio al Cliente en Barcelona - Page 3Crear alertasJornada completa

Se ofrece una vacante para un puesto de Atención al Cliente en español en empresa que desarrolla software para hoteles, apartamentos turísticos y establecimientos rurales.Como parte del equipo de atención al cliente serás la voz y la cara de nuestra tecnología.Tu objetivo es garantizar que los

Dutch Ads Onboarding Account Manager Hybrid in Barcelona - Relocation Package Job Openings Dutch Ads Onboarding Account Manager Hybrid in Barcelona - Relocation Package About the job Dutch Ads Onboarding Account Manager Hybrid in Barcelona - Relocation Package Grow Your Career as an Ads Onboarding Account Manager! Take the next step in your digital marketing career within a fast-paced, performance-focused environment where innovation drives results. As an Ads Onboarding Account Manager, you’ll help new advertisers launch impactful PPC campaigns and start achieving strong outcomes from day one. Role Overview: As an Ads Onboarding Account Manager ,you’ll act as a trusted advisor to advertisers new to the Google Ads platform. From initial account setup to campaign launch and early optimisation, you’ll guide clients through the onboarding process—building confidence and laying the foundation for long-term success. Key Responsibilities: Client portfolio management: Oversee a portfolio of new advertisers and ensure a seamless activation and onboarding experience Strategic consulting: Understand each client’s business objectives and recommend customised advertising strategies Campaign delivery: Build, manage, and optimise data-driven PPC campaigns in line with industry best practices Client enablement: Coach and support clients through calls, video meetings, and email to improve campaign performance Growth identification: Recognise upsell opportunities by introducing advanced features and expansion solutions Performance analysis: Monitor KPIs, analyse trends, and continuously refine campaign strategies Cross-functional collaboration: Partner with internal teams to provide a consistent and high-quality onboarding journey Platform expertise: Stay current with Google Ads updates, tools, and digital marketing trends to deliver expert guidance Requirements: Language Skills: Fluent in Dutch (C2) and English (C1 level) Experience: Minimum of one year of professional experience in sales or marketing Skills: Strong leadership qualities, analytical mindset, and excellent communication abilities Industry Passion: Genuine enthusiasm for marketing, technology, and digital advertising Mindset: Curious, motivated, and eager to continue learning and developing professionally Why Join Us? Competitive Salary: Reflecting your expertise and contributions Performance Bonus: Additional rewards based on your performance Health & Life Insurance: Comprehensive coverage for your peace of mind Corporate Benefits: Perks that support your personal and professional development Meal Allowance: Daily support for meals Hybrid Work: Enjoy a flexible mix of office and remote working options Relocation Assistance: We’ll help you transition smoothly #J-18808-Ljbffr

Descripción del trabajo Forvis Mazars Group SC is an independent member of Forvis Mazars Global, a leading global professional services network. Operating as an internationally integrated partnership in over 100 countries and territories, we specialise in audit, tax and advisory services. About the role As part of Forvis Mazars ’ strategic initiative to build a centralized Global Payroll service, we support multinational clients across Europe by delivering coordinated payroll and HR administrative services through standardized processes, technology, and centralized governance. This model ensures compliance at both local and international levels while providing clients with accurate, consistent, and centralized reporting from our Center of Excellence (CoE). To support the continued growth of this strategic service, we are seeking a Global Payroll Project Manager to join the expanding Global Payroll Client Management team in Barcelona. This role offers the opportunity to contribute to a high-impact international project, working in a fully international environment and collaborating with multiple countries across Europe. Your mission As a Global Payroll Project Manager , you will act as a trusted partner for complex, multinational clients and internal stakeholders, taking end-to-end ownership of the relationship and the delivery of their international mandates, while continuously improving and automating the processes that support them. Your responsibilities will include: Acting as the primary point of contact for multinational clients and participating Forvis Mazars countries. Building and maintaining strong relationships with client stakeholders. Managing the onboarding and transition of new clients into the Global Payroll model, ensuring alignment between clients, the CoE, and local Forvis Mazars teams. Leading the ongoing management of complex, cross-border client engagements. Creation and maintenance of dashboards to clearly show progress on client onboarding process, and ongoing client management. Proactively identifying, managing, and resolving operational, financial, and coordination issues. Monitoring fees, budgets, and profitability, and performing financial and performance analyses of mandates. Defining, tracking, and reporting KPIs and service-level metrics with clients and internal stakeholders. Organizing and leading regular governance meetings with clients to review performance, risks, and action plans. Driving continuous improvement by standardizing and automating recurring tasks, reporting, and workflows to increase efficiency and quality, and supporting Forvis Mazars countries and internal teams on related initiatives. Your profile Bachelor's degree in Business Administration, Economics, Finance, or a related field. Project management certifications are a plus. At least three years proven experience in an international or multinational environment, ideally managing complex client relationships and coordinating cross-border accounting, outsourcing, payroll, or compliance engagements. Understanding payroll, accounting, auditing or compliance frameworks. High proficiency in Excel and data visualisation tools (e.G. Power BI or Tableau), with strong analytical skills and a demonstrated ability to improve and automate processes (e.G. Power Query, Power Automate, macros, or similar tools). Familiarity with project management and collaboration tools (e.G. MS Project, Planner, Jira, or similar), and exposure to ERP or financial reporting systems. Fluent English, both written and spoken. Additional European languages are a plus. Ability to manage multiple priorities, work under tight deadlines, and operate with a high level of autonomy. Strong communication, stakeholder management, and problem-solving skills. Ability to work effectively with multidisciplinary and multicultural teams, with strong attention to detail. What we offer Permanent, full-time contract. Hybrid working model (2 days remote per week). Flexible compensation plan (restaurants, transportation, nursery). Private health insurance. International, collaborative, and fast-growing professional environment. Office perks including fruit, coffee, and snacks. Inclusion and Diversity At Forvis Mazars, we are committed to ensuring equal opportunities throughout our recruitment processes. No individual will be discriminated against on the basis of gender, age, ethnicity, nationality, religious beliefs, or sexual orientation. We actively promote the inclusion of people with disabilities in the professional environment. Candidates with an accredited disability of 33% or higher will be positively valued.

ABOUT QUINCEQuince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.OUR CULTUREQuince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before.We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.The Role:Customer Service Team ManagerWe are seeking a German-bilingual Customer Service Team Manager to build and lead our founding German Customer Experience team, based in our Center of Excellence in Barcelona on a hybrid schedule. This is a hands-on, people-first leadership role responsible for standing up and scaling a high-performing CX team that delivers consistently exceptional customer experiences across all channels—phone, chat, email, and social—for our German-speaking customers.Fluency in both German and English is required, as you will hire, coach, and develop frontline German-speaking Customer Experience Specialists while collaborating across our global CX organization. In this role, you will drive measurable business and customer impact by developing frontline talent, embedding operational rigor, translating data and customer insights into action, and leveraging technology and automation to continuously improve performance, efficiency, and engagement in a fast-paced, dynamic environment.ResponsibilitiesLead, manage, and develop a team of Barcelona - based CX Specialists delivering best-in-class omni-channel customer experiences (phone, chat, sms, email).Elevate team performance and KPIs (CSAT, FCR, Quality, Productivity) through continuous improvement, empowering the team to deliver frictionless, luxury-grade service rooted in a genuine, human-centered Quince standard of careCoach and mentor team members to grow their skills, maintain engagement, and exceed performance expectations.Collaborate cross-functionally with product, logistics, and marketing to solve customer pain points, improve processes, and elevate the customer journey.Lead initiatives that reduce friction, improve efficiency, and enhance customer satisfaction, applying Test & Learn and Scrappy thinking.Assist with hiring, onboarding, and training CX Specialists, ensuring alignment with Quince values and operating principles.Qualifications4+ years of customer experience or support leadership, including 2+ years managing high-volume, customer service teams (retail or e-commerce a plus).Professional fluency in German and English (written and spoken) — able to coach, deliver feedback, and communicate nuanced customer and business topics effectively in both languages.Proven ability to maintain engagement, accountability, and performance in remote and distributed teams.Strong understanding of key CX metrics and ability to drive results using KPIs.Experience with CX platforms such as Zendesk, Gladly, or similar ticketing/CRM tools.Excellent written and verbal communication skills, with keen attention to clarity, tone, and customer focus.Comfortable working in a fast-paced, evolving startup environment, demonstrating adaptability, growth mindset, and scrappiness.Weekend and holiday availability, especially during peak periods (November–December).Hybrid set up: 4 days at office required, 1 day from home.Bachelor’s degree or higher preferred.WHY QUINCE?Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.EQUAL OPPORTUNITY & HIRING INTEGRITYQuince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.#J-18808-Ljbffr

Gestionar la experiencia del huésped en apartamentos turísticos, coordinando servicios, resolviendo incidencias y asegurando la máxima calidad de atención para garantizar estancias placenteras y reseñas positivas.

Desde Marlex , buscamos incorporar un/a Agente de Atención al Cliente con inglés para una importante empresa del sector Rent a Car , ubicada en el Aeropuerto de Barcelona.

1 day ago Be among the first 25 applicantsAbout the RoleWe are seeking a German-speaking Onboarding Account Manager to join an international team specializing in digital marketing and online advertising solutions. In this role, you will support new business clients during their onboarding journey — helping them design, implement, and optimize data‑driven campaigns that enhance brand visibility and performance across digital platforms.The position combines strategic consulting, relationship management, and technical onboarding, offering an excellent opportunity to develop within a fast‑paced, innovative environment.Key ResponsibilitiesGuide and onboard new business clients, ensuring smooth adoption of digital advertising tools.Understand client objectives and design tailored marketing strategies to meet their goals.Provide consultative guidance on campaign structure, optimization, and performance tracking.Build and maintain long‑term relationships with decision‑makers across the DACH market.Identify upselling opportunities and contribute to business growth.Utilize analytics and AI insights to drive campaign performance and client satisfaction.Ensure all client information is accurately managed and documented in CRM systems.RequirementsNative or C2‑level German and fluent English.Bachelor’s degree in Marketing, Communications, Business, or a related field (Master’s preferred).Minimum of 2 years’ experience in Account Management, Digital Marketing, or B2B Sales.Proven client‑facing experience, ideally in an international or high‑stakes environment.Strong understanding of the German market, including business culture and data privacy (GDPR).Excellent communication and presentation skills, with a consultative and results‑oriented mindset.Analytical, proactive, and able to manage multiple client interactions simultaneously.Experience with Google Ads or similar advertising platforms.Strategic thinking and business acumen.Ability to manage complex stakeholder relationships.Emotional intelligence and adaptability in multicultural settings.Entrepreneurial mindset and commitment to continuous improvement.What We OfferA dynamic, international, and collaborative work environment.Continuous professional growth through training and certifications.Opportunity to work with global clients in the digital marketing ecosystem.Modern workspace in Barcelona’s World Trade Center area, surrounded by the sea.📩 Interested candidates are invited to apply with their CV in English.Seniority levelEntry levelEmployment typeFull-timeIndustryLanguage Schools#J-18808-Ljbffr

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 12,000 companies worldwide, including On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. The Role We are looking for an experienced Dutch-speaking, customer-oriented and results-driven candidate to join our Benelux & Nordics Account Management team.As an Enterprise Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of top accounts. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard. What you'll do Own a portfolio of Tier 1 Customers and develop a high level of customer engagement with your contact and key decision makers within your accounts Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk Identify growth opportunities and develop your portfolio by adding new business opportunities Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of Up / Cross-selling Develop strong relationships with your clients that will shape their business travel programmes Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible. Effectively prioritise your time in order to maximise impact in key business areas What we're looking for Native Dutch and professional proficiency in English Experience managing top tier accounts Outstanding presentation & communication skills and the ability to build deep relationships Great prioritisation and time management skillsResult oriented mindset while keeping customer satisfaction as your top priority Great ability to analyse and translate data for your customers On top of that, you will be the right candidate if you are Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don't play political games, and care more about the team’s success than about your own career gains Focused and determined: You don't let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around You seek feedback early and often and are open to both give and take constructive and direct criticism What we offer Receive competitive compensation and equity ownership in Perk Rest and recharge with our generous allocation of vacation days plus public holidays Take control of your physical health with your choice of private healthcare or a gym allowance Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Make your money go further with our flexible compensation plan Focus on your family with 17 weeks' paid parental leave during your child’s first year Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Nurture your language skills with in real-life English, Spanish and Catalan lessons Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support Interview Process Talent Acquisition Interview - 30mins Virtual Assessment Interview - 60mins - In-person interview Values interview - 30mins virtual AI at Perk AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. #J-18808-Ljbffr

Location: On-site in Barcelona (Spain) or Vienna (Austria) Salary: €65,000 – €95,000 OTE (base + uncapped commission) Languages: Native-level French, fluent English Experience: 1+ year in B2 B Saa S sales, account management, or customer success Anything else: Full-time, includes a mandatory 2-month onboarding period in Vienna WHAT'S THE PROJECT? The project is that you bring your talent and your ambition to a market leader transforming how small and mid-sized businesses communicate. Our client is Europe's market leader for AI phone agents for SMBs, scaling from $1 M to $10 M ARR in under 12 months and serving over 10,000 customers. Now expanding globally into new product lines, the company operates at breakneck speed with high ownership, direct feedback, zero politics, and no unnecessary meetings. AND WHAT'S MY ROLE IN THIS? As Account Manager for the French market, you'll take full ownership of an existing customer portfolio, driving expansion revenue and ensuring long-term customer success across the entire account lifecycle. Act as the primary point of contact for existing accounts, running regular reviews, discovery calls, and QBRs Own expansion revenue across your portfolio, managing upsells, add-ons, and renewals toward monthly and quarterly quotas Analyze product usage to identify growth opportunities and demonstrate how AI can automate additional business processes Ensure smooth onboarding, high adoption, and long-term customer satisfaction alongside Customer Success Channel structured market and customer feedback back to Product and Marketing teams Maintain clean CRM pipelines, accurate account plans, and reliable revenue forecasts OK, AND WHAT DO YOU NEED? At least 1 year of experience in B2 B Saa S sales, account management, or customer success (startup/scale-up environment preferred) Proven track record in high-velocity sales, upselling, renewals, or driving expansion revenue across existing accounts Native-level French with strong confidence leading client demos, reviews, and commercial calls High tech and AI savviness with a deep understanding of software product value Experience working in high-volume execution environments with short deal cycles Full availability for a mandatory 2-month onboarding program in Vienna before settling on-site in Barcelona or Vienna THAT'S IT? You're a highly competitive, self-driven professional who thrives in fast-paced, high-intensity environments. You bring an entrepreneurial mindset, strong resilience under pressure, and a passion for rapid execution. You're structured, customer-focused, and love taking full ownership of your targets while publicly celebrating big wins with a scaling team. #J-18808-Ljbffr

We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers. Fonio is Europe’s market leader for AI phone agents for SMBs. Now we’re expanding globally and into new products. We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings. Join one of Europe’s fastest-growing companies . You actively manage our existing customer accounts and act as their primary point of contact across the entire customer lifecycle. Your focus is on continuously increasing the value our AI phone assistant delivers, expanding use cases, and identifying additional potential. You regularly run review, discovery, and upsell conversations with existing customers, analyze their usage, and demonstrate how our AI can automate further processes and deliver measurable impact. You own expansion revenue within your customer portfolio — from upgrades and add-ons to renewals — working toward clear monthly and quarterly quotas. Alongside the commercial side, you carry a strong customer success component: you ensure customers are successfully onboarded, use the product optimally, and stay satisfied long-term. You bring market feedback back into the team in a structured way. You work closely with Customer Success, Product, and Marketing, ensuring clean handovers, reliable forecasts, and a well-maintained pipeline in the CRM. • Account Ownership: Responsibility for your own existing-customer portfolio with a clear focus on upsell & retention., • Expansion Sales: Identifying and realizing growth potential within existing accounts., • Customer Success Focus: Regular touchpoints, QBRs, and proactive support to maximize customer success., • Pipeline & Forecast: Structured account planning, clean CRM maintenance, and reliable revenue forecasting., • Teamwork: Close collaboration with Customer Success, Product, and Marketing., • Impact: Actively shaping our account & expansion motion in a fast-scaling AI startup., • €65,000 – €95,000 OTE (base + uncapped commission, depending on experience), • On-site in Barcelona or Vienna, • Top equipment of your choice & extremely short decision-making paths, • Close collaboration with Product, Marketing & Customer Success, • A strong, scaling AI product with real customer value, • At least 1 year of experience in B2B SaaS sales, account management, or customer success (startup/scale-up a plus), • Experience in upselling, renewals, or expansion revenue across existing customers, • Strong product and technology understanding; you're highly AI-savvy, • Structured working style, ownership mindset, and customer focus, • Native-level French, confident in calls, reviews & demos #J-18808-Ljbffr

AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit About the role: AvePoint is seeking a Partner Development Manager to recruit, convert, and enable prospective MSP’s and VAR partners. In this role, you will be responsible for prospecting, qualifying, building partner relationships, and other elements of the presales cycle leading to transaction and sell through to the partners customer base. We are looking for creative thinkers who are confident and self-motivated with an entrepreneurial mindset. You take pride in seeing your hard work pay off when you see the final results and are determined to help others succeed. Key responsibilities: Proactively source new prospects Nurture, cross-sell and upsell existing MSP Partners Collaborate with cross-functional team members in different territories to execute sales plays and build local relationships to drive results Partner Sourced Revenue Target Achievement What will make me successful? We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. 5+ years previous partner management experience in the SaaS hemisphere BA/BS in Business, Marketing, Communications, or similar relevant field Strong communication skills are essential to effectively articulate the company's vision, convey product changes, and adapt to new strategies. Ability to execute in an environment where priorities change quickly, demonstrating agility, adaptability, and problem solving skills Experience working for distributors is a strong plus Entrepreneurial mindset and detail-oriented Fluent in Spanish language, Italian is a bonus! Benefits we offer: Competitive market-based compensation Work-life balance through a remote working model Career progression and internal mobility opportunities EUR 1.000,00/Year towards our Tuition Reimbursement Program Employee Referral Program Corporate Donation Matching Program Company sponsored events / regular team building events 30 PTO/Year, plus all public holidays and access to AvePoint holidays! Flexible Public Holiday Policy... and much more! AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

Scorp Inc. is a fast-growing social media and technology company with offices in Istanbul and San Francisco. We have built and scaled multiple mobile applications, including Scorp — one of the most engaging social platforms in its market — reaching over 16 million users worldwide. Our newly launched apps have already surpassed 100M+ users globally. As we continue expanding our entertainment and online communities ecosystem, we are strengthening our Affiliate Marketing team and looking for ambitious professionals to grow with us. About the Role We are looking for a driven and performance-oriented Affiliate Manager to join our growing team. You will be responsible for recruiting, onboarding, managing, and scaling affiliates and media buyers across performance-based campaigns. This role requires strong negotiation skills, analytical thinking, and a deep understanding of affiliate traffic models and optimization strategies. The ideal candidate is proactive, commercially minded, and comfortable working in a fast-paced, performance-driven environment. Key Responsibilities Recruit, onboard, and manage new affiliates, media buyers, and direct publishers Identify and close CPA, RevShare, and CPM deals Actively negotiate commercial terms and build long-term partnerships Monitor and optimize affiliate performance to maximize revenue and ROI Analyze traffic quality and detect fraud patterns (incent traffic, bots, abnormal behavior, etc.) Manage and operate affiliate platforms (offers, tracking, postbacks, caps, payouts) Coordinate with internal teams (media buying, product, tech) to align traffic and campaign strategy Communicate upcoming promotions, new products, and optimization opportunities to partners Troubleshoot technical and commercial issues in a timely manner Deliver clear, concise, and reliable reporting to key stakeholders Develop strategies to scale and improve the affiliate program Stay up to date with industry trends and emerging traffic opportunities Requirements 3+ years of experience in affiliate marketing or performance marketing Strong knowledge of payout models (CPA, RevShare, CPM) Hands-on experience with affiliate platforms and tracking tools (e.G., Everflow, HasOffers, TrackDesk, Voluum or similar) Strong analytical and mathematical skills Excellent negotiation and relationship management skills Excellent level of English Strong technical understanding (tracking, postbacks, integrations) Ability to work autonomously and within a team Comfortable working in a fast-paced, performance-driven environment Nice to Have Existing network of affiliates and media buyers Experience with push, pop, native, display, or social traffic Knowledge of fraud detection and traffic quality analysis Experience in social media platforms Experience working with international markets

Job Openings: Swedish Customer Support Representative, Barcelona! About the Job: Swedish Customer Support Representative, Barcelona! Are you passionate about delivering top-notch customer service? We're looking for a Customer Service Representative who is fluent in Swedish to join our dynamic team in Barcelona. This is your chance to make a difference by helping customers with their inquiries in a fast-paced and supportive environment. What You’ll Do: Assist Customers: Handle incoming inquiries via phone, email, chat, and automated alerts, ensuring efficient and effective responses. Record Keeping: Maintain accurate records of interactions in our call management system, adhering to agreed SLAs for timely resolutions. Stay Updated: Keep your knowledge current on our products and services tailored to individual customer needs. Issue Escalation: Identify and escalate potential service issues to senior team members when necessary. Collaborate: Work with your team on special projects and provide coverage for colleagues as needed. Administrative Tasks: Manage holiday, sickness, and overtime records while participating in regular team meetings. What We’re Looking For: Language Skills: C2/fluent in Swedish, both verbal and written, with a good level of English (minimum B2). Experience: At least 1 year of customer service experience, preferably in technical support. Technical Knowledge: Advanced understanding of signal path connectivity, wireless networking, and music/audiovisual products. Customer Focus: Strong aptitude for customer service with excellent listening skills and the ability to address customer needs. Problem-Solving: Ability to take ownership of customer calls, progressing them to resolution or escalating when needed. What We Offer: Competitive Salary: Excellent remuneration package based on experience and performance. Work Hours: Monday to Friday, 09:00 AM - 06:00 PM. Dynamic Environment: Join a creative team with a positive and friendly atmosphere. Paid Leave: Enjoy 23 working days of paid annual leave. Career Development: Access to guidance and tools to help you reach your full potential. If you're ready to take on a new challenge in beautiful Barcelona, apply now and be part of our exciting journey!

The Account Manager is a sales role responsible for contract value retention as well as growth through contract expansion by introducing new products and services. The territory for this role includes specific mid‑sized clients in Italy with revenue targets between $50 million - $750 million per year. This role is for native‑level Italian speakers and is aligned to the Barcelona office. You must live within a commutable distance. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. • Act as a strategic partner with C-level and senior executives across various organizations within an assigned territory of mid‑sized organizations., • Manage and renew member research contracts., • Own the full sales cycle from prospecting through close., • Extensive support: work closely with and learn from colleagues, mentors, and managers., • Make an impact: affect executives' priorities and opportunities., • Meet great people: collaborate with like‑minded, goal‑oriented peers and mentors who are always there to help., • Be empowered: join an organization that allows associates to reach their full potential in an environment where everyone has equitable access to opportunities., • Have fun: socialize with other teams around the globe., • Fuel your future: develop your skill set as you look ahead to your future career., • Fluency in Italian as well as English., • Bachelor's or Master's degree (any discipline welcome, but we see particular success from Business and/or Management backgrounds)., • You must be a 2026 or 2027 graduate to be eligible to apply for this role., • Preferred experience in a professional setting with evidence of prior sales or target focused success., • Excellent communication skill-set to deliver high impact presentations to top executives., • Proven demonstration of intellect, drive, executive presence, and sales acumen., • Competitive nature., • You're driven to be the best., • You challenge yourself by setting goals, crushing them, and helping your teammates do the same. #earlycareers #LI-SC8 At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities. Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you. Gartner offers world‑class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to Over 13,000 client enterprises worldwide rely on Gartner for actionable, objective business and technology insights. Our teams of thinkers and doers know that staying curious is the best way to shape the future, for ourselves and our clients. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. #J-18808-Ljbffr

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 12,000 companies worldwide, including On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. Über die Rolle Wir suchen eine herausragende Persönlichkeit im Executive / VIP Business Travel Consulting, die unseren Führungskräften und High-Value-Kund:innen ein echtes Seven-Star-Serviceerlebnis bietet. In dieser Rolle geht es nicht einfach um Buchungen – Executive Travel ist hochgradig personalisiert, zeitkritisch und basiert auf Vertrauen und Beziehungen. Du bringst idealerweise Erfahrung aus Hospitality, Premium Travel oder Luxury Customer Service mit und verstehst gleichzeitig, wie Contact-Center-Operations funktionieren: Produktivität, Effizienz und Kundenzufriedenheit müssen im Gleichgewicht sein. Du arbeitest souverän in einem schnellen Umfeld, managst komplexe Reiserouten und triffst selbstbewusst Entscheidungen im Sinne anspruchsvoller Kund:innen. GDS-Erfahrung ist ein Plus – aber kein Muss. Wenn dein Service-Mindset, Urteilsvermögen und deine Detailgenauigkeit stimmen, übernehmen wir das Training. So sieht Erfolg in der Rolle aus Du lieferst eine nahtlose, proaktive und vorausschauende Betreuung für Executive- und VIP-Reisende Du agierst als vertrauensvolle:r Berater:in – nicht nur als Buchungsstelle Du meisterst komplexe und kurzfristige Änderungen ruhig und professionell Du erreichst konstant starke CSAT-Werte und erfüllst gleichzeitig Produktivitätsziele Du zeigst Ownership, gutes Urteilsvermögen und Verantwortung in jeder Interaktion Deine Aufgaben End-to-end Betreuung von Executive- und VIP-Geschäftsreisen (Flug, Hotel, Transfers, Sonderwünsche) Expertenempfehlungen unter Berücksichtigung von Präferenzen, Reiserichtlinien und Duty of Care Schnelle, empathische und präzise Lösungen bei Reiseunterbrechungen oder Notfällen Betreuung über mehrere Kanäle (Telefon, Chat, E-Mail) in einem dynamischen Executive-Care-Umfeld Premium-Service liefern und gleichzeitig KPIs wie Produktivität, Handle Time und SLA einhalten Aufbau langfristiger Beziehungen durch konstant exzellenten Service Enge Zusammenarbeit im Team, um eine Elite-Servicekultur aufrechtzuerhalten Das bringst du mit Must-have Nachweisbare Erfahrung im High-Touch Premium Customer Service (Executive Travel, Hospitality, Aviation, Luxury Brands o. ä.) GDS-Erfahrung (Amadeus, Sabre, Galileo o. ä.) Verständnis für Contact-Center-Kennzahlen wie Produktivität, Effizienz und CSAT Herausragende Kommunikationsfähigkeiten mit souveränem, professionellem Auftreten Ruhe, Entscheidungsstärke und Lösungsorientierung unter Druck Sehr gute Organisation und hohe Detailgenauigkeit Nice-to-have Erfahrung im Umgang mit Senior Stakeholdern, C-Level oder High-Net-Worth-Kund:innen Erfahrung mit Out-of-hours-, Follow-the-sun- oder On-call-Reisesupport Deine Persönlichkeit Du bist von Natur aus serviceorientiert und denkst wie jemand aus der Hospitality Hohe emotionale Intelligenz und sicheres Urteilsvermögen Du arbeitest gerne eigenständig und übernimmst Verantwortung Resilient, anpassungsfähig und souverän im Umgang mit Unsicherheit Leistungsorientiert und wirtschaftlich denkend – ohne Kompromisse bei der Servicequalität Was wir dir bieten Wettbewerbsfähiges Gehalt plus Beteiligung an Perk Großzügige Urlaubstage zusätzlich zu gesetzlichen Feiertagen Wahl zwischen privater Krankenversicherung oder Gym-Zuschuss Lebensversicherung für finanzielle Absicherung deiner Angehörigen Legendäre Perk-Events, inklusive unserer jährlichen Sommerparty Zugang zu Spring Health mit 12 Therapie- und 12

Seeking a Receptionist for an important cooperative specializing in advisory and consulting services.Responsibilities include client interaction, managing communications, and providing administrative support.

1206665 Digital Account Manager – German SpeakerThis role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job DescriptionJob Family Definition: Manages virtually (by phone, electronically or social media) and onsite (quarterly business travel) a set of assigned or acquired accounts. Builds, maintains and forecasts sales pipeline, creates and develops account plans. Works closely with company outside sales, channel partners and/or end customers to move sales opportunities to closure. Generates and qualifies leads to create new sales opportunities, drives the full sales cycles. Sets and executes sales strategy for assigned portion of account, territory or industry vertical. Management Level Definition: Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.ResponsibilitiesSells moderately complex solutions, products and services for a portion or set of assigned accounts based on defined account strategies and plans; may partner with field sales or sell independentlyCreates account plan for a portion or a set of assigned accounts that are of medium to high complexityGenerates, qualifies and reviews new leads to drive sales opportunities to closure; may work with partners/outside sales to ensure a smooth sales transactionUnderstands client requirements and competitively positions company solutions to meet the needs to drive retention strategyBuilds targeted sales pipeline and forecasts data driven sales activitiesWho we look forA curious person who is keen to learn, take decisions and ready to take over responsibility.Education and Experience requiredBachelor Degree or equivalent in any field (preferably IT/Business Administration and more) 2-4 years of relevant work experience or equivalentKnowledge and SkillsProficient account management, acquisition, retention and development skillsProficient understanding of company's portfolios of products and servicesProficient knowledge of IT and/or industry solutions, products and services to solve business challengesProficient communication and negotiation skillsAble to collaborate within a team and based on opportunities leads a sales project teamRequires a relationship selling and new business approachProficient knowledge in a Customer Relationship Management system or Salesforce system which allows businesses to manage business relationships and the data and information associated with them.AccessibilityHPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.What We Can Offer YouHealth & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Job: Sales Job Level: IntermediateHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement E-Verify (US & PR only)HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees.Privacy and Sensitive Personal Data Disclosure: Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation.#J-18808-Ljbffr

Lead global customer service excellence and Quote-to-Cash improvements, focusing on CRM/DCC governance and process harmonization. Requires experience with SAP, Microsoft Dynamics, and distributed teams.

Yurbban Hospitality Group, a través de Uma House By Yurbban Trafalgar en Barcelona, busca una persona en prácticas para apoyar al departamento de Recepción durante la estancia de los huéspedes, con horario flexible y posibilidad de convenio académico. La práctica ofrece formación en procesos de check-in/check-out, atención al cliente, gestión de reservas y coordinación con otros departamentos para asegurar experiencias positivas. #J-18808-Ljbffr

Seeking a Customer Success Senior Consultant in Barcelona to manage customer relationships, drive value realization from SITA solutions, and enhance customer experience within the aviation industry.

Perk is seeking an outstanding Executive / VIP Business Travel Consultant to deliver elite, seven-star service to senior leaders and high-value corporate clients. You will manage complex itineraries with strong GDS proficiency and a focus on personalised travel experiences. The role requires experience in premium travel, hospitality, or luxury customer service, and the ability to operate in a fast-paced contact centre where productivity and CSAT coexist. Hybrid work and career growth are offered. #J-18808-Ljbffr

Customer Service Operations Specialist needed for a temporary, full-time role. Responsibilities include managing orders, acting as a customer contact, coordinating with departments, and resolving issues. Requires Italian and English proficiency.

WPP Media en Barcelona busca un/a Account Manager para gestionar cuentas clave en campañas multimedia. Se valora al menos 5 años de experiencia en agencias de medios, conocimiento de Google Ads, Meta Ads y DV360, y nivel de inglés avanzado para comunicarse con equipos internacionales.

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week as a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Learn more at Perk is at a pivotal moment of growth and innovation. Following our acquisition of the spend management platform Yokoy, we are creating a seamless, all-in‑one solution for business travel and expenses. We are looking for an experienced, German‑speaking Enterprise Account Manager to be a strategic partner to our most valued clients in the DACH region. In this role, you will manage a portfolio of our largest accounts, ensuring their success while driving growth and adoption of our expanding product suite. You will thrive in a dynamic environment, taking a proactive, hands‑on approach to build deep relationships and establish yourself as a trusted advisor. • Own and nurture a portfolio of enterprise accounts, establishing yourself as the primary strategic contact and building strong relationships with key decision‑makers., • Become a trusted advisor by gaining a deep understanding of your clients’ business objectives, challenges, and travel programs., • Drive revenue growth by systematically identifying and pursuing up‑sell and cross‑sell opportunities within your portfolio., • Deliver strategic business reviews to senior stakeholders, leveraging data analytics to provide actionable insights and demonstrate the value of Perk., • Master the entire Perk product suite, including the newly acquired Yokoy spend management solution, to effectively consult with clients on best practices., • Act as the voice of the customer internally, collaborating with Product, Support, and Onboarding teams to ensure a seamless client experience and smooth product rollouts., • Proactively identify and solve complex challenges for your clients, developing scalable solutions to ensure long‑term satisfaction and retention., • Native or near-native proficiency in German and fluency in English., • Proven experience in Enterprise Account Management, Customer Success, or a similar strategic client‑facing role, preferably within SaaS, Travel Tech or Fin Tech., • A strong track record of meeting and exceeding retention and revenue targets., • Excellent communication and presentation skills, with the confidence to engage with C‑level executives., • Strong analytical skills with the ability to translate complex data into actionable insights and strategic recommendations., • Exceptional organizational skills and a demonstrated ability to manage a portfolio of high‑value accounts., • Customer‑Obsessed: You are empathetic and genuinely dedicated to helping your clients succeed., • A Strategic Thinker: You can see the bigger picture, anticipate client needs, and align them with product capabilities., • A Team Player: You are collaborative, trustworthy, and prioritize the success of the team and the company., • Results‑Oriented: You are focused and determined, with a clear ability to prioritize high‑impact activities that drive results., • A Lifelong Learner: You actively seek and incorporate feedback to continuously improve., • Receive competitive compensation and equity ownership in Perk., • Rest and recharge with our generous allocation of vacation days plus public holidays., • Take control of your physical health with your choice of private healthcare or a gym allowance., • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen., • Join our unforgettable Perk events, including our spectacular annual summer party., • Always feel supported with Spring Health, our market‑leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones., • Make your money go further with our flexible compensation plan., • Focus on your family with 17 weeks’ paid parental leave during your child’s first year., • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes., • Broaden your horizons with up to 20 "Work from Anywhere" days per year., • Nurture your language skills with in‑real‑life English, Spanish and Catalan lessons., • Follow your passions and take a four‑week, fully paid sabbatical once you reach 5 years., • Let us help you move to one of our hubs with relocation support. At Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately make us a great place to work. For certain roles, we can help with relocation from anywhere in the world. English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. #J-18808-Ljbffr

Yurbban Hospitality Group, a través de Uma House By Yurbban Trafalgar en Barcelona, busca una persona en prácticas para apoyar al departamento de Recepción durante la estancia de los huéspedes, con horario flexible y posibilidad de convenio académico.La práctica ofrece formación en procesos de check-in/check-out, atención al cliente, gestión de reservas y coordinación con otros departamentos para asegurar experiencias positivas.#J-18808-Ljbffr

Enginy, based in Barcelona, is seeking an Account Manager to enhance customer retention and growth across a large portfolio. The successful candidate will utilize AI-driven tools to automate tasks and focus on engaging customers effectively. With 2-4 years in B2B SaaS, the role requires a proactive approach to account management, ensuring customer satisfaction and driving expansion opportunities. The role offers a competitive salary, performance bonuses, and flexible working arrangements, fostering a collaborative and respectful culture. #J-18808-Ljbffr

AtSITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. We are looking for a Customer Success Senior Consultant to join our global Customer Experience Management team in Barcelona. The Customer Experience Management team works closely with the business to manage customer’s satisfaction, ensure all customer feedback is addressed while improving and developing customer loyalty. Reporting to the Regional Customer Experience Senior Manager, you will be a part of an international team responsible for customer experience service with regards to SITA products and services in the Europe region (addressing airlines, avionics manufacturers, resellers, and Air Navigation Service Providers customers). • Nurture the Customer Relationship : Manage the customer account and act as the primary trusted advisor for a portfolio of strategic customers, including airlines, Air Navigation Service Providers (ANSPs), and Original Equipment Manufacturers (OEMs), building strong relationships across operational, technical, and executive stakeholders., • Drive Customer Success & Value Realization : Understand each customer's business objectives and operational priorities, developing success plans that maximize the value and outcomes achieved from SITA solutions., • Champion the Customer : Serve as the voice of the customer within SITA, advocating for customer needs, priorities, and feedback to influence product development, service improvements, and strategic decision‑making., • Enhance Customer Experience : Proactively monitor customer health, satisfaction, adoption, and engagement, identifying risks and opportunities to strengthen customer loyalty, retention, and advocacy., • Lead Service & Partnership Performance Reviews : Facilitate regular service reviews, providing insights, performance updates, improvement recommendations, and strategic guidance aligned with customer goals., • Drive Adoption & Customer Growth : Partner with customers to increase solution adoption, promote best practices, identify additional use cases, and support opportunities for business expansion and long‑term partnership growth., • Support Operational Transformation : Work with customers to identify opportunities for operational improvement through technology adoption, process optimization, automation, predictive analytics, AI‑enabled capabilities, and data‑driven decision‑making., • Manage Customer Escalations & Resolution : Act as a customer advocate during critical issues, coordinating cross‑functional teams to ensure timely resolution, clear communication, and positive customer outcomes., • Measure & Improve Customer Satisfaction : Lead customer feedback programs, analyze customer sentiment and survey results, develop improvement plans, and drive actions that enhance the overall customer experience., • Lead Cross‑Functional Customer Success Initiatives : Bring together stakeholders across Sales, Product, Service Management, Operations, Engineering, and Support to execute customer success plans, drive adoption, address risks, support operational transformation initiatives, and ensure customers realize measurable business value from their investment in SITA solutions., • Provide Customer Insights & Analytics : Deliver meaningful customer reporting, trend analysis, adoption metrics, and performance insights that support continuous improvement and informed decision‑making., • Facilitate Customer Workshops : Lead customer engagements and workshops to understand evolving business requirements, validate needs, identify improvement opportunities, and align solutions with customer objectives., • Coordinate Customer Enablement & Training : Ensure customers have access to the appropriate training, knowledge, and resources required to achieve successful adoption and long‑term value from SITA products and services., • Collaborate Across Functions : Partner with Sales, Product Management, Service Management, Operations, and Engineering teams to deliver exceptional customer experience and support customer success objectives., • Support Commercial & Renewal Activities : Contribute to account planning, renewal strategies, customer retention initiatives, and growth opportunities by maintaining a deep understanding of customer business drivers and objectives., • Deputize for the Regional Customer Experience Senior Manager : Provide leadership support and continuity as required, representing the Customer Experience organization in internal and customer‑facing engagements., • Represent SITA at Customer and Industry Events : Travel to customer sites, industry forums, and business meetings to strengthen relationships, gather market insights, and promote customer success outcomes Aviation Operations Expertise • Experience in airline operations, network operations, operational control centers (OCC), flight operations, airport operations, or airspace management environments., • Understanding of airline operational workflows, disruption management, operational decision‑making processes, and network planning concepts., • Familiarity with Air Navigation Service Providers (ANSPs), Air Traffic Management (ATM), and collaborative decision‑making processes within the aviation ecosystem. Industry Domain Knowledge • Knowledge of airline operational systems, aircraft connectivity services, flight planning solutions, or mission‑critical aviation technology platforms., • Ability to engage credibly with airline operations managers, OCC teams, network planners, and airspace stakeholders to translate operational challenges into business outcomes. Technical & Analytical Capability • Strong analytical mindset with experience interpreting operational performance data, trends, and service metrics to drive customer value and continuous improvement., • Experience supporting technology adoption, digital transformation initiatives, or operational system deployments within aviation or telecommunications environments., • Understanding of data‑driven decision support tools, predictive analytics, AI‑enabled solutions, or operational optimization technologies is highly desirable., • Experienced professional with 2–6 years' experience in Customer Success, Customer Experience, Account Management, or Customer Relationship Management, preferably within Aviation, Airlines, Telecommunications, or Satellite Communications., • Customer‑focused relationship with a proven ability to understand customer needs, build trusted partnerships, and drive customer satisfaction, adoption, retention, and business outcomes., • Strong communicator and influencer with excellent presentation and stakeholder management skills, capable of engaging confidently with customers and senior executives., • Collaborative and proactive problem solver , experienced working across global, cross‑functional, and multicultural teams to deliver customer success., • Data‑driven and analytical , able to translate complex data and performance metrics into actionable insights and recommendations., • Fast learner with strong business and technical acumen , able to quickly understand complex technologies, products, services, and operational environments., • Technology proficient , with advanced Excel and strong Microsoft Office skills, as well as experience with collaboration, reporting, and web‑conferencing tools., • Languages : Fluent in English; additional languages are an advantage. We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world‑class platforms and programs designed to help you thrive. From LinkedIn Learning , Microsoft's Enterprise Skills Initiative , and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process. #J-18808-Ljbffr

Our client is a well-established international company and European market leader , providing innovative and sustainable packaging , table-setting ️, and dining solutions to the hospitality and food service industry. With a strong international presence and a commitment to quality, customer experience, and sustainability, they are currently looking for a Customer Service Operations Specialist to join their Customer Care team in Sant Cugat del Vallès (Barcelona) on a full-time temporary contract . This is a fantastic opportunity for a customer-oriented professional who enjoys working in an international environment, managing customer relationships, coordinating orders, and collaborating closely with multiple departments to ensure a seamless customer experience. Your responsibilities Manage customer orders from entry to delivery, ensuring accuracy and timely processing Maintain and update customer information within the ERP system Act as the main point of contact for customers, providing excellent service and support Respond to customer inquiries regarding products, deliveries, orders, and account-related matters Monitor stock availability, delivery timelines, and order status to proactively manage customer expectations Collaborate closely with Sales, Logistics, Finance, and Supply Chain teams to ensure smooth operations Recommend alternative products and solutions when facing stock shortages or delivery constraints Manage customer complaints, claims, and service-related issues, ensuring prompt resolution Support payment follow-up activities together with internal finance teams Ensure customer records and account information remain accurate and up to date Provide operational support to field sales teams and assist with customer-related administrative processes Contribute to delivering an exceptional customer experience while maintaining high service standards Ideal profile Full working proficiency in Italian and English Previous experience in Customer Service, Customer Operations, Order Management, Sales Support, or a similar role Strong organisational and multitasking skills Excellent attention to detail and commitment to quality Strong communication and relationship-building abilities Team-oriented mindset with the ability to collaborate across multiple departments Good knowledge of Microsoft Office, particularly Excel Proactive, solution-oriented, and customer-focused attitude Ability to thrive in a fast-paced and international business environment Experience working with SAP or other ERP systems would be highly valued What's on offer Temporary contract Compensation: Up to €28,000 gross annual salary, depending on your experience and the value you bring to the position Full-time (40h) employment Office-based position in Sant Cugat del Vallès Opportunity to join a leading international organisation with a strong European presence Collaborative, supportive, and multicultural working environment Valuable experience within a structured corporate environment Work for a company committed to innovation, quality, and sustainability Our recruitment process Step 1: 30-Minutes Video Interview with the Recruiter Step 2: Interview with the Hiring Manager Step 3: Final Interview and Offer At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

JPMorgan Chase in Barcelona is seeking a Client Relationship Manager within Workplace Solutions. You will act as a trusted partner to a portfolio of named clients, managing relationships with users and decision makers, driving revenue and growth, and ensuring customers receive maximum value from our stock plan administration software. You will collaborate with implementations, operations and service desk teams, grow the existing base with new value opportunities, and build a network of share #J-18808-Ljbffr

Account ManagerApplylocations: Home Office - Spaintime type: Full timeposted on: Posted Todayjob requisition id: JR Who is Forcepoint?Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!A new exciting opportunity has arisen for a driven and passionate Territory Account Manager. You will be responsible for new business development and based in either Barcelona or CataluñaThis is a key position within our team - we are looking for a self starter who is driven to exceed targets and grow the territory. You'll be joining a fantastic team and strong leadership. We play to win but have fun along the way.What you will be doing: Leading new account development and/or expanding existing accounts through business to business sales of Forcepoint software licensing, appliances and services to accounts Working with the Regional Director, develop and implement specific territory account plans and opportunity plans in support of company goals and quota objectives Effectively engage sales resources: SE, Channel, Solutions Sales teams and Executives on the development and implementation of customer account plans Use the CRM system effectively, responsible for the development, management and closure of forecasted opportunities Manage and drive revenue through complex, multiple go-to-market strategies Execute complex sales and effectively manage the sales process and activities* Meet or exceed sales quotaWhat we are looking for: A hunter – you’ll have extensive and proven IT software Sales experience selling security software and / or network technologies Relationship management and new business sales experience Experience of managing, growing and taking ownership of accounts A proven sales background of consistent achievement against quota Experience meeting with and presenting to C-level / executive level contacts Used to working with the Channel as well as developing business directly Able to effectively partner and engage with internal sales resources such as sales specialists and sales engineers, as well as liaising with external partners at all levels Familiar with sales methodologies such as TAS and SPIN Great time management Experience of working across various vertical markets Good analytical and forecasting skills Excellent presentation and written and verbal communication skills It is essential that you live in Barcelona or CataluñaWe can offer you real opportunity to succeed and exceed targets and be rewarded for this. You will be joining a high performing sales team, passionate people and real team atmosphere.Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to .Applicants must have the right to work in the location to which you have applied.* #J-18808-Ljbffr

El puesto se centra en el soporte integral dentro del área administrativa y de atención al cliente, con un papel clave en la fluidez operativa del departamento. Las tareas principales implican una interacción constante con la documentación comercial y los clientes, asegurando que todos los procesos administrativos se realicen con precisión y eficiencia. Se requiere una persona organizada, con buena capacidad de comunicación, capaz de compaginar la gestión de tareas con el trato directo, manteniendo un alto nivel de servicio. En el día a día, la persona seleccionada se encargará del ciclo completo de la documentación de ventas y compras, desde su emisión hasta su contabilización y archivo. También realizará un seguimiento activo de las gestiones pendientes, ofreciendo información clara y puntual a los clientes y resolviendo sus dudas. Se valorará la autonomía dentro de un equipo estructurado, contribuyendo al buen funcionamiento general de la oficina en Gavà. El entorno es dinámico y da importancia a la atención personalizada. La jornada es de lunes a viernes, de 9:00 a 18:00 horas, con una retribución anual bruta de 18.000 euros. El contrato inicial es temporal, con posibilidad de continuar la relación laboral con la empresa cliente.

Se busca profesional de Customer Service Export con experiencia en logística internacional para gestionar pedidos, coordinar expediciones, preparar documentación y resolver incidencias. Se requiere francés nivel C1.

Allps Job Type Workspace Type Location We are seeking a dynamic and client-focused Solution Lead (SL) with a strong technical background and growing financial/business acumen. The Solution Lead owns the end-to-end technical solution lifecycle across both Pre-Sales and Post-Sales phases, ensuring alignment between customer business needs, technical architecture, and commercial objectives. This is a strategic, customer-facing role combining technology leadership, solution design, and delivery governance. • Own the end-to-end solution design, including service components., • Act as technology strategist and trusted advisor during bids., • Ensure coherence and feasibility of the technical proposal., • Lead RFP/RFQ technical responses., • Optimize the technical solution financially to align with business case targets., • Maintain overall accountability for technical solution delivery., • Ensure alignment with contractual scope and customer expectations., • Govern solution architecture and technical standards., • Lead innovation initiatives and participate in customer innovation boards., • Coordinate multiple technical stakeholders when applicable., • Build strong relationships with client stakeholders., • Position innovation and value-added solutions., • Collaborate with external vendors and partners., • Translate technical capabilities into business and operational benefits., • 2–5 years of experience in a Telecommunications or IT Services organization., • Strong background in solution architecture, network or IT infrastructure., • Experience in pre-sales, bid management, or technical proposal development., • Exposure to client-facing roles and stakeholder management., • Ability to connect technology solutions with financial and business outcomes., • Strong interpersonal and negotiation skills., • Experience working with geographically distributed teams., • Degree in IT, Telecommunications, Business, or equivalent experience., • Excellent verbal and written communication skills in Italian and English., • French or German is a plus., • Commercial and financial awareness., • Innovation mindset and problem-solving capability., • Strong presentation and advisory skills., • Adaptability and ability to thrive in dynamic environments., • Opportunity to work in a global, multicultural environment., • Hybrid working model with flexibility., • Continuous learning, upskilling, and career mobility opportunities., • Inclusive culture focused on diversity and well-being., • Employee recognition and reward programs. Who We Are : ALLPS is a Switzerland-based technology and AI company focused on building high-quality remote IT teams and AI-powered hiring solutions for global enterprises. Founded in 2017 and headquartered in Zurich, the company operates across Europe, India, and international markets, helping organizations accelerate digital transformation through talent, software, and AI solutions. What to Expect : After an initial application review, shortlisted candidates go through an AI-powered video screening to assess communication skills, relevant experience, business judgment, and role-specific expertise. Selected candidates then participate in discussions with the HR and functional teams, followed by a technical or leadership round focused on practical problem-solving, collaboration, and alignment with our fast-paced technology-driven culture. We value clear communication throughout the process and aim to provide candidates with a smooth, professional, and engaging hiring experience from application to onboarding. Why you will love it here : We are building the future of AI-powered hiring and remote technology teams. Our culture combines innovation, ownership, collaboration, and continuous learning in a fast-moving global environment.We believe in empowering people with the freedom to innovate, contribute ideas, and work on impactful projects that shape the future of recruitment and AI technology. Our teams work across international markets, collaborating closely with clients, engineers, product teams, and AI specialists.Benefits & PerksCompetitive compensation packageRemote work environmentExposure to international clients and projectsOpportunity to work with emerging AI technologies and enterprise SaaS platformsCareer growth and learning opportunitiesHigh-impact roles with ownership and decision-making exposureCollaborative and inclusive team cultureWork-life balance with flexible and outcome-driven environmentOpportunity to contribute directly to product innovation and company growth This takes about 5 minutes to complete. We match your CV and responses to the role using AI-assisted technology. Some roles include a short AI-assisted video screening interview. You can complete it right after applying or within the time frame in your confirmation email. A recruiter or hiring team member reviews every application and video interview — AI supports the process but never makes the final decision. Mandatory Skills Solution Architecture Pre-Sales Solutioning RFP / RFQ Response Management Technical Proposal Development Bid Management Industry Telecommunications Work Permit #J-18808-Ljbffr

JPMorgan Workplace Solutions addresses the financial needs of employers and their employees using a suite of firmwide products such as equity compensation and executive services. The firm entered the equity compensation industry with our acquisition of Global Shares. We are committed to building the industry's best stock plan administration software and services offering that allows our customers to attract and retain key employees. As a Client Relationship Manager within Workplace Solutions, you will be viewed as a trusted partner by our client base. Your core responsibilities will involve managing relationships with users and decision makers in the account, managing revenue and growth objectives, and being accountable for customer and partner satisfaction. You will be expected to demonstrate ambition, resilience, and a strong technical orientation. Your role will involve ensuring the customer receives the utmost value from the Workplace Solutions product, leveraging internal subject matter experts to help customers optimise their investment, and working closely with implementations, operations and service desk teams. You will also be responsible for actively growing an existing account base to identify new value creation opportunities. • Develop and maintain strong relationships with multiple clients as assigned., • Build depth in relationship by initiating contact and developing a relationship with decision makers., • Manage the post-sales relationship for strategically significant accounts., • Serve as the primary client contact and advocate for day to day and escalated issues and requests., • Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement., • Meet assigned targets for profitable sales volume and growth objectives in assigned accounts., • Keep up to date with industry information which could provide value to your clients or value internally., • Build network of share plans advisors and experts in your region, • Share Plan Experience is essential, • Experience in Relationship Management in global companies., • Proactive by nature. Go above and beyond to serve as a trusted adviser for your customers., • Exceptional personal, listening, written and verbal communication skills are a must., • Proven track record of successfully building and nurturing multi-level client relationships., • Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously., • Ability to understand customer requirements, identify, up-sell and cross-sell opportunities., • Experience working with Cloud-Based software, • Project management experience with excellent organizational skills., • Success orientated spirit with focus on customer delight., • Superior critical thinking, decision making and problem solving skills. J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. #J-18808-Ljbffr

JPMorgan Workplace Solutions addresses the financial needs of employers and their employees using a suite of firmwide products such as equity compensation and executive services. The firm entered the equity compensation industry with our acquisition of Global Shares. We are committed to building the industry's best stock plan administration software and services offering that allows our customers to attract and retain key employees. JPMorgan Workplace Solutions addresses the financial needs of employers and their employees using a suite of firmwide products such as equity compensation and executive services. The firm entered the equity compensation industry with our acquisition of Global Shares. We are committed to building the industry's best stock plan administration software and services offering that allows our customers to attract and retain key employees. As a Client Relationship Manager within Workplace Solutions, you will be viewed as a trusted partner by our client base. Your core responsibilities will involve managing relationships with users and decision makers in the account, managing revenue and growth objectives, and being accountable for customer and partner satisfaction. You will be expected to demonstrate ambition, resilience, and a strong technical orientation. Your role will involve ensuring the customer receives the utmost value from the Workplace Solutions product, leveraging internal subject matter experts to help customers optimise their investment, and working closely with implementations, operations and service desk teams. You will also be responsible for actively growing an existing account base to identify new value creation opportunities. • Develop and maintain strong relationships with multiple clients as assigned., • Build depth in relationship by initiating contact and developing a relationship with decision makers., • Manage the post-sales relationship for strategically significant accounts., • Serve as the primary client contact and advocate for day to day and escalated issues and requests., • Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement., • Meet assigned targets for profitable sales volume and growth objectives in assigned accounts., • Keep up to date with industry information which could provide value to your clients or value internally., • Build network of share plans advisors and experts in your region, • Share Plan Experience is essential, • Experience in Relationship Management in global companies., • Proactive by nature. Go above and beyond to serve as a trusted adviser for your customers., • Exceptional personal, listening, written and verbal communication skills are a must., • Proven track record of successfully building and nurturing multi-level client relationships., • Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously., • Ability to understand customer requirements, identify, up-sell and cross-sell opportunities., • Experience working with Cloud-Based software, • Project management experience with excellent organizational skills., • Success orientated spirit with focus on customer delight., • Superior critical thinking, decision making and problem solving skills. J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. #J-18808-Ljbffr

Perk in Barcelona is seeking outstanding Executive / VIP Travel Consultants to deliver elite, seven-star service to senior leaders and high-value corporate clients. This role is designed for someone who understands that Executive Travel is highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with GDS experience and a solid understanding of contact centre operations. #J-18808-Ljbffr

Team Lead Account Manager At Sum Up, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global Fin Tech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on Sum Up to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! As the Account Management Team Leader, you will lead a team of Account Managers dedicated to driving retention and revenue growth within a portfolio of small merchants transacting between €5 K and €50 K in monthly TPV. Your primary objective will be to lead a high-performing, commercially driven Account Management team that strengthens merchant engagement, improves portfolio health, and unlocks untapped revenue opportunity across this segment. You'll work closely with leadership and key stakeholders to develop scalable account management practices that improve merchant retention, product adoption and net revenue contribution. This role combines people leadership, commercial execution and operational structuring, ensuring the team operates with clear priorities, strong accountability and a consistent merchant engagement strategy. What you'll do: Team leadership and coaching Lead, mentor and develop a team of Account Managers responsible for retention and revenue growth Conduct regular call coaching sessions, embedding sales techniques and objecting handling best practices Hold regular 1:1s with team members focused on performance, development and engagement Commercial performance management Drive team performance against net revenue growth, retention and upselling KPIs Monitor portfolio performance and identify opportunities to improve merchant engagement Implement structured engagement cadences prioritizing merchants at risk of churn or with strong growth potential Support Account Managers in developing strong commercial conversations with merchants Operational excellence Ensure balanced workload management across the team Identify skill gaps and implement targeted coaching and enablement initiatives Build a performance culture that rewards accountability, ownership and continuous improvement Cross-functional collaboration Collaborate with Sales, Customer Support, and Product teams to improve merchant experience. Your mission: Drive operational excellence and performance continuity Accelerate activation and revenue generation Strengthen cross-functional collaboration and process scalability Develop talent and reinforce a high-performance culture What we're looking for: 4 to 6 years of experience in managing large accounts Strong leadership experience, managing high-performance teams Strong sales and upselling capabilities Excellent verbal and written communication skills In English Data-driven mindset with experience in monitoring KPIs and portfolio performance Why you should join Sum Up: Opportunity to work with Sum Uppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced Restaurant tickets (Edenred) A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with Sum Up Referral Bonus: Earn additional rewards by referring talented individuals to join the Sum Up team About Sum Up We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. Sum Up is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Sum Up does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Sum Up also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Sum Up will not accept unsolicited resumes from any source other than directly from a candidate. #J-18808-Ljbffr

bsport is seeking a driven customer success professional to own a high-volume SMB studio portfolio. You will leverage data signals and automation to prioritize accounts that grow revenue while reducing churn. You’ll implement scalable playbooks, use AI to extend reach, and maintain a clean pipeline so the team can move faster. Expect a fast-moving, collaborative environment with strong growth opportunities. #J-18808-Ljbffr

Atenció telefònica i gestió de clients potencials.Contacte amb persones interessades en els nostres serveis.Qualificació de leads i identificació de les seves necessitats.Seguiment dels contactes mitjançant CRM.Realització de trucades de seguiment a clients potencials.Assessorament comercial

Responsible for managing and growing relationships with advertising clients for the company. Twinred is an iGaming operator based in Barcelona, Spain with a team of around 20 employees. • Health insurance, • Paid time off, • Retirement contributions Benefits estimated based on industry standards #J-18808-Ljbffr

Position Overview As a Partner Account Manager, you will support the development and execution of partner strategies that contribute to revenue growth, market coverage, and customer success. You will manage a portfolio of mid-sized partners in EMEA, helping them build sales effectiveness, improve execution, and align with our business priorities. This role requires strong collaboration skills, a customer-focused mindset, and the ability to operate effectively in a fast-moving environment. You will work closely with inside sales, marketing, enablement, operations, and product teams to ensure consistent execution of partner-led initiatives. Main Responsibilities Partner Revenue Growth: Develop and execute joint business plans with partners to meet sales targets, expand footprint in priority industries or segments, and accelerate pipeline creation. Partner Relationship Management: Build trust-based relationships with partner leadership and sales teams to ensure alignment on goals, performance expectations, and shared growth priorities. Partner Capability Development: Provide guidance, training, and resources to help partners improve technical and sales competencies, enhance customer engagement, and maximize program participation. Go-to-Market & Sales Execution: Coordinate joint account planning, opportunity development, customer engagements, and marketing activities with partners and internal teams to increase demand and visibility. Performance Tracking & Insights: Monitor partner KPIs, identify performance gaps, support regular business reviews, and deliver actionable insights to drive improvement and accountability. Cross-Functional Collaboration: Work closely with internal stakeholders across Sales, Marketing, Operations, Product, and Customer Success to support partner-related initiatives. Minimum Qualifications This role is tailored for a hands-on personality. You must be able and comfortable navigating complex situations and have a resolutive mindset. You own your partner's performance. 3-5 years of experience in Saas, preferably in partner sales. Strong communication, relationship-building, and analytical skills. Strong command of English. Fluency in at least one Eastern European language. Useful (but not mandatory) Qualifications Experience in a related industry (e.G. AECO, Manufacturing, Fusion) Sales background Network of partners working with complementary or competitive solutions AI skills beyond re-writing emails Experience in scaling messaging through webinars, trainings, campaigns, etc. Company Culture Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary Transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: In-person Onboarding and Identity Verification This role may require in-person onboarding and/or in-person ID verification. Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). #J-18808-Ljbffr

Gestión de pedidos, coordinación entre clientes y equipos internos, y resolución de incidencias para asegurar la fluidez en las operaciones y la satisfacción del cliente.

Responsibilities Oversee the technical integration and strategic launch of high-performing Pay‑Per‑Click (PPC) campaigns for a varied portfolio of Dutch accounts. Serve as a subject matter expert on primary advertising platforms, customizing specific features to match individual business objectives. Evaluate unique corporate needs to pitch tailored marketing initiatives that maximize client return on investment (ROI). Actively identify latent account opportunities and fine‑tune budget management to deliver maximum financial value for partners. Maintain meticulous documentation within our CRM architecture to guarantee seamless alignment across internal departments. Requirements A Bachelor's degree is essential; an advanced degree (Master's) in Communications or Marketing provides a distinct advantage. Mastery of both Dutch and English (Native or C2 proficiency) is mandatory for high‑level corporate interactions. A minimum of 2 years in a client‑facing environment (such as Sales or Marketing) with a verifiable record of achieving KPIs. Highly proficient in leveraging analytics software to extract actionable insights and design tailored client strategies. A comprehensive grasp of the Dutch corporate ecosystem, regional regulatory frameworks (such as GDPR), and the local digital landscape. Hard Skills Pay‑Per‑Click (PPC) campaigns Analytics software Budget management Client strategies KPI achievement Soft Skills Subject matter expert Client‑facing experience Communication Strategic thinking Tailored marketing initiatives Certifications & Qualifications Bachelor's degree Master's degree in Communications Master's degree in Marketing

Agoda is seeking a Flights Marketing Manager in Bangkok. This role involves setting marketing strategy, developing and optimizing campaigns, analyzing data, and collaborating with various teams to grow the Flights business.

También se realiza venta cruzada de productos energéticos, servicios y telefonía, así como la comercialización de equipos de climatización y calefacción. En Santa Coloma de Gramenet, se busca una persona para atención al cliente y gestión comercial en el sector energético.

JPMorgan Workplace Solutions addresses the financial needs of employers and their employees using a suite of firmwide products such as equity compensation and executive services. The firm entered the equity compensation industry with our acquisition of Global Shares. We are committed to building the industry's best stock plan administration software and services offering that allows our customers to attract and retain key employees. As a Client Relationship Manager within Workplace Solutions, you will be viewed as a trusted partner by our client base. Your core responsibilities will involve managing relationships with users and decision makers in the account, managing revenue and growth objectives, and being accountable for customer and partner satisfaction. You will be expected to demonstrate ambition, resilience, and a strong technical orientation. Your role will involve ensuring the customer receives the utmost value from the Workplace Solutions product, leveraging internal subject matter experts to help customers optimise their investment, and working closely with implementations, operations and service desk teams. You will also be responsible for actively growing an existing account base to identify new value creation opportunities. Job Responsibilities Develop and maintain strong relationships with multiple clients as assigned. Build depth in relationship by initiating contact and developing a relationship with decision makers. Manage the post-sales relationship for strategically significant accounts. Serve as the primary client contact and advocate for day to day and escalated issues and requests. Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Meet assigned targets for profitable sales volume and growth objectives in assigned accounts. Keep up to date with industry information which could provide value to your clients or value internally. Build network of share plans advisors and experts in your region Required Qualifications, Skills and Capabilities. Share Plan Experience is essential Experience in Relationship Management in global companies. Proactive by nature. Go above and beyond to serve as a trusted adviser for your customers. Exceptional personal, listening, written and verbal communication skills are a must. Proven track record of successfully building and nurturing multi-level client relationships. Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously. Ability to understand customer requirements, identify, up-sell and cross-sell opportunities. Preferred Qualifications, Skills and Capabilities. Experience working with Cloud-Based software Project management experience with excellent organizational skills. Success orientated spirit with focus on customer delight. Superior critical thinking, decision making and problem solving skills. ABOUT US J. P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J. P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. #J-18808-Ljbffr

Enginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our AI-driven lead generation technology automates manual prospecting, enabling sales teams to focus on closing deals. After raising €5 million in seed funding, we are scaling our teams and expanding into key markets. We’re looking for an Account Manager to own the retention and growth of our German‑speaking customer base. You will manage a portfolio of B2B SaaS accounts, ensuring customers are successfully onboarded, see value from the product, and renew long‑term. • Proactively manage accounts to minimize churn and secure renewals., • Identify risks early and build engagement plans with customers., • Maintain accurate CRM data, health scores, and renewal timelines., • Use product usage and feedback to manage account health., • Build strong relationships with key stakeholders., • Proficiency in Spanish and English., • 2–5 years experience in Customer Success or Account Management in B2B SaaS., • Strong communication and relationship‑building skills., • Proactive and ownership‑driven mindset., • Comfortable using CRM and customer‑success tools. Research shows that candidates from underrepresented groups often self‑select out even when they’re a strong match. If this role excites you and you believe you can make an impact at Enginy AI, we encourage you to apply. Ready to help build the infrastructure behind the future of B2B sales? Let’s build something great together. #J-18808-Ljbffr

Perk is seeking an experienced Enterprise Account Manager for the Benelux & Nordics portfolio. You will manage Tier 1 accounts, drive growth, and ensure high customer satisfaction in a fast-growing environment. You will own relationships with senior stakeholders, leverage Perk products to achieve quarterly targets, and collaborate across teams to ensure smooth implementations and ongoing value delivery. #J-18808-Ljbffr