Regional FM Director, Facilities & Operations
il y a 5 jours
Paris
NEWMARK: About Newmark (Nasdaq: NMRK) Newmark Group, Inc., together with its subsidiaries (“Newmark”), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing start-ups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. To learn more, visit nmrk.com or follow @newmark. JOB DESCRIPTION / PURPOSE: Accountable for leading the in Country/Region Facilities & Operations function across a multi-site corporate real estate portfolio, ensuring safe, compliant, resilient, and cost-effective operations that enable business performance and an excellent workplace experience. The role sets and delivers the regional facilities strategy; governs service delivery to agreed KPIs and SLAs; leads budgets, forecasting, and cost optimisation; oversees capital planning and project delivery; and partners with senior stakeholders, landlords and service providers to maximise asset and service value in line with client objectives and the Master Service Agreement. ESSENTIAL DUTIES: • Set and deliver the country/region Facilities & Operations strategy aligned to client business priorities, portfolio plans and agreed service scope., • Provide senior leadership and governance for day-to-day operations across sites, ensuring consistent standards, performance management, customer experience, and continuous improvement., • Own regional supplier strategy, sourcing support, contract governance, and performance reviews; drive value for money, risk management, and measurable service outcomes., • Act as the senior operational point of contact for regional stakeholders; build trusted relationships, set expectations, and manage escalations to resolution., • Lead business continuity planning and operational resilience across the region, including incident response readiness, critical supplier assurance, and communication protocols., • Own financial management for the regional function including OPEX/CAPEX budgeting, forecasting, accruals, variance analysis, and cost optimisation initiatives., • Oversee workplace strategy delivery including space planning, occupancy planning, moves/changes, utilisation insights, and standards for workplace services., • Ensure governance and compliance across sites (EHS, fire/life safety, security, statutory inspections, audits, landlord obligations, and risk assessments) with clear evidence trails., • Lead and govern capital projects and lifecycle programmes (e.g., MEP renewals, refurbishments, site openings/closures), ensuring scope control, schedule, quality, change management and approvals., • Sponsor and embed EHS and emergency preparedness programmes, ensuring training, drills, corrective actions, and alignment with corporate and local regulatory requirements., • Partner with Real Estate/Leasing and business leaders to ensure operational requirements, budgets and capital plans support lease events, growth, consolidation, and landlord negotiations., • Define regional standards for technical due diligence and ‘fit for purpose’ reviews of major repairs/replacements (HVAC, fire systems, BMS, power), challenging scope, cost, and risk., • Lead regional sustainability and ESG initiatives (energy, waste, water, certifications where applicable), tracking performance and driving practical improvements with stakeholders., • Establish portfolio reporting, dashboards, and governance cadence; analyse KPIs, customer feedback and audit outcomes to drive continuous improvement and innovation., • Lead, coach, and develop the regional Facilities & Operations team; set objectives, build capability, and foster a high-performance, customer-focused culture., • Represent Facilities & Operations in regional leadership forums and support broader account/client initiatives as required. EDUCATION, EXPERIENCE & SKILLS: • Significant experience (typically 10+ years) in corporate facilities management and operations, including leadership of multi-site portfolios and complex stakeholder environments., • Fluency in English is required for regional and global stakeholder engagement., • French language proficiency, • Experience managing local teams, vendors, and regulatory requirements effectively., • Solid understanding of local regulatory and compliance requirements., • Comfortable operating in a lean environment with both strategic and hands-on responsibilities, • Proven track record in financial management (budgeting, forecasting, cost optimisation) and supplier/contract governance with measurable performance outcomes., • Strong senior stakeholder management and communication skills, with the ability to influence at executive level and manage escalations effectively., • Demonstrated leadership of EHS, compliance and risk management programmes (fire/life safety, statutory inspections, audits) across multiple sites., • Experience leading capital projects and lifecycle programmes, including business case development, governance, delivery assurance and change management., • Strong strategic, analytical and governance capability, including KPI design, performance reporting, and continuous improvement disciplines., • People leadership experience, including leading managers, building teams, developing capability, and creating a strong service and safety culture. WHAT WE OFFER: • Fast paced working environment, • Entrepreneurial and supportive team, • Competitive compensation package between €110,000 and €120,000 (OTE/Total package). NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
