Event Executive

Events & Promotion

2 July 2022178 views

Event Executive


• Respond to enquiries from agents and clients within time limit and in a professional manner

• To record all objectives and planned activities for any managed accounts in the form of an account development plan and/or in ANAIS ensuring the information is up to date all times.

• Prepare contracts and ensure maximum conversion of all business taken

• To conduct show-rounds for existing bookings and for new clients in a timely and professional manner

• To meet agreed monthly performance targets – appointments, account management calls, client appointments & revenue targets as set by your line manager

• Ensure client receives a detailed event order in advance of their event

• Produce and distribute weekly sheets listing forthcoming events

• Receive feedback from the client during and after the event and resolve any client disputes and complaints in a professional manner and within guidelines issued

• Ensure accounting procedures are adhered to at all times, obtain prepayments, reconcile and check final invoices and send to the client

• Update & maintain sales contact lists and account information in Anais

• Attend and assist with in-house marketing activities, familiarization trips, client hospitality evenings, presentations, show rounds and promotional activities.

• Assist with office administration ensuring all accounts have on file the necessary documentation, contracts, contact forms, and up to date Account Development Plans.

• To work closely with the Accor Sales Network in order to assist with the achievement of the overall sales target for the hotel on monthly basis or when required

• Systems used: Delphi.fdc, Opera, ANAIS, Lanyon

• Provide efficient, friendly and professional service to all guests.

• Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.

  • Experience
  • Employment
  • Salary
    £12.33 hourly
  • Benefits
    Annual Bonus

pin iconStrand and Whitehall, London

Expires in 21 days

Hospitality • 51-250 Employees

Hiring with us since May, 2022

Ibis London Earls Court provides guests with a warm welcome, spacious and comfortable accommodation with breath-taking views of the London skyline currently in the exciting process of a refurbishment!

Hiring by

Olivier Six
Olivier Six
Active 29 days ago

More jobs from this company

See all

Similar jobs

We use cookies
This website stores data such as cookies to enable essential site functionality, as well as marketing, personalisation, and analytics. You may set your preferences or accept the default settings.