2nd line support jobs in Coventry - Page 2Create job alerts

The ideal candidate must have strong Windows troubleshooting skills and be comfortable working independently. Responsibilities include troubleshooting technical issues, setting up new sites, and providing face-to-face support to users. A growing IT company in Hertfordshire is seeking a 2nd Line IT E

The ideal candidate should have at least 18 months of relevant experience in first and second line support, including good command of Microsoft Office, especially Excel. A technology company in Acton seeks an IT Support Assistant to provide on-site hardware and software support. Additional skills in

A dynamic IT support company is seeking a 2nd Line IT Support Engineer to provide technical support in an expanding team. The role involves troubleshooting across Microsoft Windows, Microsoft 365, and Azure cloud services. With a starting salary of £32,000, plus up to £8,000 bonus and benefits, th

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

Building Design Partnership Limited is seeking a 2nd Line Engineer to join their Operations Support team. BDP offers a supportive working environment with a focus on personal and professional development, as well as a competitive benefits package, including private medical insurance and a hybrid wor

Endpoint Management (MDM): Deep familiarity with Mobile Device Management (MDM) platforms such as Jumpcloud and Kandji (Iru) for policy enforcement and deployment across a multi-site environment. Provide expert Tier 1-2 support across multiple European locations, managing a diverse ecosystem of hard

A leading tech company in Greater London is seeking an experienced Onsite 2nd Line Support Engineer. This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 3

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The role includes benefits such as a com

Ideal candidates will have experience in IT support, strong knowledge of server and networking environments, and excellent troubleshooting and communication skills. In this role, you will diagnose and resolve complex technical incidents, support various infrastructure environments, and mentor junior

Telstra is seeking a professional for 2nd Line Support in Greater London, focusing on their Internet Delivery Network and associated technologies. Candidates should be knowledgeable in IP technologies and broadcast standards. The role requires strong technical skills, a calm approach in live environ

A technology firm in Greater London is seeking a Technical Support Analyst to provide 24/7 support for internal business users. The role involves owning incidents, ensuring SLAs are met, and collaborating with various teams for outstanding support. Candidates should have at least 2 years of experien

Providing 1st and 2nd line support for the ECHO application. Escalating issues to 2nd/3rd line support, and other departments where necessary. Ensuring all issues from tickets, email, and phone calls are categorised correctly and resolved within our SLA.

A technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. Ideal candidates will have a strong IT background and experience in supporting digital services, along with excellent communication skills. The role includes efficient

A leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. This position supports end users in secure environments with an emphasis on service improvement and adherence to ITIL standards. Candidates must have 2–5 years of experience in a support role with a st

This role offers a full-time position focused on providing 2nd/3rd line support across infrastructure and resolving complex technical issues. The candidate should have strong troubleshooting skills, experience in IT service operations, and knowledge of ITIL principles. The position is fully office-b

You’ll be responsible for handling escalated support issues, working closely with 1st and 3rd line engineers, and ensuring high-quality service delivery across a diverse client base. Staffing and Recruiting and Technology, Information and Media. Provide 2nd line technical support within an MSP env

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Li

This entry-level role offers flexible hybrid working and focuses on IT support, client communication, and troubleshooting various technologies. A growing digital services company is looking for a 2nd Line Support Analyst to join their team in Stockport, UK. Ideal candidates should possess at least 1

AWD online is seeking a 2nd Line IT Support Engineer in Greater London to provide technical support and troubleshooting across Microsoft environments. The ideal candidate should have a strong background in IT support within an MSP, excellent customer service skills, and a solid understanding of Micr

Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure

Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. This full-time pos

The ideal candidate should have 2-3 years of experience, particularly with Business ERP systems like Microsoft Dynamics 365, ETL solutions, and cloud environments. A leading technology services provider is seeking an Application Support Engineer in Greater London. You will provide technical support

Friendly, professional, and proactive communication skills — both written and verbal. IT support (preferably 2nd line). A team mindset and a genuine interest in growing your technical skills.

Candidates should possess strong Microsoft365 and Apple Mac support skills and have at least 3 years of experience in a technical support role. This role focuses on delivering 1st and 2nd line support, ensuring a top-tier customer experience within various IT environments. This position offers a sal

We are committed to being an employer of choice and offer a competitive remuneration and benefits package that includes an employee profit share scheme, tax‑efficient smart benefits, private medical insurance, life insurance, long‑term sickness insurance, interest‑free season ticket loans, hea

Experience in varied IT environments is highly required, with the ability to support a variety of simple and complex issues, especially around Microsoft365 admin portals and end user Mac and Windows Operating Systems. This is an onsite IT Support Engineer role, and we are looking for a highly motiva

A technology services provider in the UK is seeking a First Responder Engineer to deliver 1st line IT support to its customers. Ideal candidates should have a passion for IT and strong communication skills. Growth opportunities and professional certification support are provided.

The candidate will provide second-line support for POS software, resolving customer queries via calls and emails. A leading technology solutions provider seeks a Customer Support Analyst/2nd Line Technical Support in Eastleigh/Southampton on a temporary basis. Requires 2+ years of experience in tech

This role involves 2nd/3rd line technical support, application ownership, and improving system stability. A technology services provider in Greater London is seeking an experienced AMS Engineer to support critical government services. The position offers a structured 40-hour workweek with rotational

Candidates should have proven IT support experience, strong knowledge of Windows Server and Microsoft 365 environments, and excellent communication skills. Interaction Recruitment is looking for an IT Support Engineer (2nd/3rd Line) based in Peterborough. This full-time role involves providing techn

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day. Deliver top‑

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Li

The successful candidate will play a key role in maintaining and supporting client IT infrastructure while contributing to ongoing projects. Handle IT support queries both on-site and remotely. IT Support Engineer (2nd/3rd Line).

Deliver end-user technical support and training. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal position for you. Desk organi

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Mic

Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. You will provide second-line support for the client's POS software, managing cases from initial contact throug

Evolution Funding Ltd seeks a skilled 2nd line Application Support Specialist in the UK. Candidates should have experience in technical support, strong knowledge of ITSM frameworks, and familiarity with Microsoft Azure. Responsibilities include timely incident resolution, leading transitions of appl

This role involves delivering first and second-line support across Microsoft 365 and Windows systems, with responsibilities including troubleshooting hardware and software, and supporting network functions. Candidates should have strong experience in IT support and the ability to work on-site five d

The role involves delivering 1st and 2nd line support, troubleshooting IT systems, and improving processes. Ideal candidates should have strong Windows/macOS skills and experience with Microsoft 365. A leading recruitment agency in the United Kingdom is seeking a Technical Support Specialist to join

You’ll also likely have:* Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users,* Proficiency in documenting processes and creating clear, user-friendly guides for both 1st and 2nd Line Support tasks,* Ability to identify trends

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. The role offers 23 days of annual leave which increases, along with various wellbeing benefits, and is targeted at entry-level candidates. A global recruitment partner is seek

The ideal candidate will proactively manage incidents, provide first-class technical support, and contribute to service improvement initiatives. A technology company in the United Kingdom is looking for a Cloud Support Engineer to deliver high-quality support experiences. Essential skills include ex

Provide 2nd line support for escalated incidents and service requests, particularly those related to Azure, Intune, and Microsoft 365. We are seeking a skilled and IT Technical 2nd Line Engineer with experience on automation/scripting and M365 technologies including Microsoft Intune, Microsoft Autop