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This hybrid role involves providing remote and onsite support, managing service desk tickets, and assisting with project delivery across Microsoft 365 and networks. The ideal candidate has strong troubleshooting skills, a proven background in IT support, and a valid UK driving license. A leading rec

Our Client an international company a looking to recruit an Application Support Analyst with experience of 2nd and 3rd line support. Proven experience working in 1st and 2nd line support role. Application Support Analyst 2nd and 3rd Line.

Candidates will provide 1st and 2nd line technical support, manage tickets in an IT service management system, and troubleshoot various technical issues. A staffing agency is seeking an IT Support Officer for a role in South East London. Ideal applicants should have experience in technical support a

This role involves providing 2nd and 3rd line support, managing application enhancements, and ensuring optimal use of SaaS platforms and Azure-hosted applications. The ideal candidate brings strong communication skills, ITIL knowledge, and the ability to collaborate effectively with stakeholders in

A leading financial technology firm in London seeks a Desktop Technician to deliver high-quality 1st and 2nd line support. Candidates should have strong problem-solving skills, a passion for technology, and ideally, a degree in Computer Science or related fields. The role involves troubleshooting te

Providing 2nd and 3rd line remote and on-site support. Are you an experienced 2nd / 3rd Line IT Support Engineer with a background in MSP environments? Do you enjoy working in a fast-paced setting where no two days are the same? If so, this could be the perfect next step in your career. Supporting a

A leading IT support company in the United Kingdom is seeking an experienced 2nd Line Technician to deliver exceptional customer service. The package includes a competitive salary, hybrid working arrangements, ongoing training, and benefits such as private medical insurance and profit sharing. Ideal

A recruitment agency is seeking a 2nd Line Support Engineer to join a supportive team in the Bristol area. An ideal candidate will have solid experience in a 2nd line role. This role involves troubleshooting and resolving technical issues across on-premises networks and cloud environments, focusing

This role requires experience in providing 2nd line IT support and troubleshooting Windows systems. With a supportive team environment and flexible hours, this position offers an opportunity to thrive in a key role within the organization. The successful candidate will contribute to the efficiency o

As the first point of contact for ICT support, you will handle service desk calls, provide user support, and ensure effective issue resolution. Candidates should have experience with service desk operations and be ready to work in an agile environment. A reputable consulting firm is seeking an ICT B

The successful candidate will manage IT-related issues, offering 1st and 2nd line support, and ensuring compliance with security and data protection procedures. The role entails travel to different locations and demands the ability to work under pressure. An education support organization is seeking

Line Desktop Support and VIP End User Support. Desktop Support | VIP Support | End User Support. Desktop Support Engineer / End User Support Analyst.

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. This hands-on role may involve VIP telephone and client-side support. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Direct

You'll manage 2nd line technical cases, deliver outstanding customer experiences, and ensure the resolution of complex issues. A leading construction software company is seeking an experienced Technical Support Engineer to provide exceptional support for mission-critical software solutions. With at

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The role includes benefits such as a com

A leading tech company in Greater London is seeking an experienced Onsite 2nd Line Support Engineer. This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 3

An IT service provider in Greater London is looking for a Support Analyst to provide first and second line support for their IT systems. The ideal candidate will possess strong communication skills and have experience in first line IT support. You will be responsible for troubleshooting issues and f

The successful candidate will provide both first and second line technical support, manage incident tickets, and ensure compliance with service level agreements. A leading employment agency in the United Kingdom is seeking an IT Support Officer for full-time hours in South East London. Candidates sh

This is an excellent opportunity for someone with a background in 1st line and 2nd line technical support. Keywords: 2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software. Position for a 2nd

A forward-thinking school trust in Camberley is seeking an IT Technician to provide first and second line support. Ideal candidates will have experience in IT support and a desire to develop further. The role includes responding to service desk tickets, assisting with IT projects, and monitoring har

The role focuses on providing 1st/2nd line support, managing IT systems, and contributing to technical project deliveries. Ideal candidates will have strong skills in desktop support, communication, and IT systems administration. A healthcare service provider in the United Kingdom is seeking an expe

A technology services provider in the UK is seeking a First Responder Engineer to deliver 1st line IT support to its customers. Ideal candidates should have a passion for IT and strong communication skills. Growth opportunities and professional certification support are provided.

You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. Diagnose and resolve 2nd line support issues. They're a young and ambitious firm who are certainly no longer a "start-up", having built and

They're a young and ambitious firm who are certainly no longer a "start-up", having built and shipped and incredibly successful white-label products that are now used by over 500 customers and they haven't even scratched the surface of where they want to take it. You'll step straight into meaningful

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing

A leading consultancy organisation is seeking a 2nd Line Support Engineer in Salisbury to join their End User Services team. The ideal candidate will resolve incidents, complete user requests, and deliver project tasks while working with Service Desk and Level 3 teams. Essential skills include exper

The role entails providing 2nd line support, managing network infrastructure, and assisting with cloud services like Microsoft 365. Candidates should have a strong knowledge of Microsoft Windows, Active Directory, and excellent problem-solving abilities. The position offers competitive pay, professi

Ideal candidates should have a solid understanding of computing, a background in computer science, and a willingness to learn PowerShell and cloud technologies. In this role, you will provide meaningful 1st and 2nd line support for internal users, gaining valuable experience in a modern IT setup. A

Desktop/Systems Engineer - Virtualisation - Azure - Networks - IT Support - 1st & 2nd Line progressing to 3rd Line - Good Benefits Package - £30,000-37,000 per annum. You will be working with their key customers to solve IT issues and escalate where necessary, but the expectation is that you are ab

Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Deliver expert 2nd line technical support across

Ideal candidates will have strong troubleshooting skills, experience with Google Workspace and M365, and effective communication abilities. A leading space technology company is seeking a 2nd Line IT Support Engineer to enhance its IT operations. This role involves troubleshooting complex issues acr

A Managed Service Provider is looking for a 2nd line IT Engineer in London. The ideal candidate will have at least 3 years of IT service desk experience, expertise in Microsoft and Google environments, and a proactive approach to resolving issues. You will provide exceptional IT support and focus on

The role involves responding to customer IT support calls, maintaining infrastructure, and providing level 2 support for incidents. The ideal applicant will have experience in customer-facing IT support and be proficient in various software and hardware technologies. Candidates should possess strong

On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Our core services include support desk, on-site

Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. This full-time pos

This role, which offers hybrid working after training, involves providing 1st and 2nd line technical support across various systems including Office 365, Windows 10/11, Intune, and Azure. Candidates should have proven experience in IT support and strong troubleshooting skills. A recruitment agency i

Responsibilities include providing 2nd Line Support and troubleshooting during live events. The ideal candidate has strong technical skills and a thorough understanding of broadcast technology. A leading telecommunications company is seeking a Broadcast Support Engineer in Greater London.

A leading IT service provider is seeking an Onsite IT Support Engineer to deliver exceptional customer service and technical support for desktop-related issues. The ideal candidate will have strong experience in troubleshooting Microsoft Windows systems and possess excellent communication skills. Yo

The ideal candidate will work independently and possess strong communication skills alongside knowledge of payment solutions. A dynamic payments platform in the UK is seeking a 2nd Line Technical Support Analyst to provide critical support for live merchant environments. This hybrid role involves tr

Friendly, professional, and proactive communication skills — both written and verbal. IT support (preferably 2nd line). A team mindset and a genuine interest in growing your technical skills.

A global technology services provider is searching for an experienced Desktop Support Engineer / VIP Support Analyst to provide onsite 2nd Line Support in South West London. The work environment is fast-paced, demanding professionalism in delivering support to both standard users and senior stakehol

Ideal candidates will have 3-5 years of IT support experience, strong expertise in Microsoft 365 and Azure, as well as skills in PowerShell scripting. This role involves handling escalated technical issues, managing helpdesk tickets, and leading IT projects while mentoring junior staff. A leading en

As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on‑site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. Service Desk Support: Act as a point of contact for end users via phone,

Provide 2nd Line support for end-users via phone, remote tools, and on-site visits. The team is hiring a 2nd Line IT Engineer to support a wide range of clients and technologies across networking, Microsoft ecosystems, and project delivery. Backed by one of London’s most ambitious fibre infrastruc

A technology services company based in Leeds is hiring a 1st- 2nd Line Support / Service Desk Analyst to provide end-user support in a hybrid work setting. Candidates must be eligible for SC Clearance and possess strong communication skills along with proficiency in Microsoft Windows 10/11 and Offic

Solid understanding of: Azure identity, access, and resource management; Microsoft 365 administration; Intune / Endpoint Manager; Networking fundamentals (VPN, DNS, DHCP, routing, switching); Experience supporting Windows operating systems and devices; Working knowledge of PowerShell for administrat