2nd line support jobs in Middlesbrough - Page 2Create job alerts

You’ll be responsible for handling escalated support issues, working closely with 1st and 3rd line engineers, and ensuring high-quality service delivery across a diverse client base. Staffing and Recruiting and Technology, Information and Media. Provide 2nd line technical support within an MSP env

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing

A leading IT support company in Greater London is looking for a 2nd Line Support Engineer to provide exemplary technical support to internal colleagues. You'll need substantial experience in 1st and 2nd line support and effective troubleshooting skills. Proactive problem-solving and effective interp

Provide 2nd level investigation support and resolution for customer queries and incidents. Ability to work independently and as part of a team. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way.

This Onsite IT Support Engineer / 2nd Line Desktop Support Technician role requires a proactive, customer‑focused individual who enjoys working directly with end users, managing competing priorities, and acting as a visible ambassador for the onsite support service. If you’ve also worked in the

Maintaining a broad understanding of EY Technology and the Firm’s organisations and service offerings in order to identify the best outcomes for customers. We are looking for a 2nd Line IT support specialist to join On-site Technology Support (OSTS). We’ll empower you in a flexible environment,

Candidates should have solid experience in 2nd line support and be capable of handling complex investigations. The role involves troubleshooting and resolving technical incidents, primarily in Windows environments. The position offers a salary of up to £40,000, with hybrid working options and addit

Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure

You will have good all round technical support and problem solving skills (Windows 10, 7, MSFT Office, Desktop Applications, Remote Connectivity, Desktops, Laptops, Printers) (Exchange and Active Directory). My client is looking for both 2nd and 3rd line candidates. They are seeking someone with hav

This role is ideal for someone who already has solid support experience and is ready to take ownership of more complex technical issues, while still delivering an exceptional end-user experience. Windows OS, desktop, and application issues. Microsoft Intune / Endpoint Manager / Conditional Access.

On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Their core services include support desk, on-si

You will support over 300 end users across multiple geographical locations including France, Spain, Netherlands, Switzerland, and Poland. Your responsibilities will include managing escalated helpdesk tickets, performing advanced troubleshooting across Microsoft 365 and Azure environments, implement

Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup pla

An IT services firm based in Greater London is seeking an onsite IT Support Specialist to provide first and second line support. The ideal candidate will have at least 2 years of experience in deskside support, proficiency in Microsoft systems, and familiarity with compliance standards in the financ

Deliver high level 2nd line support. Experience delivering high quality 2nd line support essential. Line Support Consultant – Fully Remote – £45,000 – Planned Progression to Functional Consultancy.

Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments?. Ideally 3+ years' experience in 1st/2nd line IT support. You'll be at the heart of their service desk, providing day‑to‑day support across deskt

This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards,

This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st Line. Good understanding of networking fundamentals and security principles. We are recruiting for a growing Managed Service Provider who are looking to add a capable and cus

Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. Install, configure and maintain Windows desktops, servers and applications. Ensure support ticke

Our client is looking for a motivated and enthusiastic 2 nd Line Support Engineer to join their growing team. Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta. Understanding of networking fundamentals.

A Managed Service Provider in the United Kingdom is seeking an experienced 2nd / 3rd Line IT Support Engineer to provide high-level support. The role includes managing escalated tickets, supporting Microsoft 365, and contributing to continuous improvement. This position offers a salary between £35,

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis.

This is an excellent opportunity for individuals with prior experience in 1st and 2nd line support. The successful candidate will manage hardware and software issues, assisting employees with laptops, Wi-Fi, and network concerns. Candidates must have the right to work in the UK and be available to w

You will provide 2nd line Mac support, troubleshoot issues, and assist in managing platforms like Addigy and Jamf. A technology services provider is seeking a motivated 2nd Line Support Engineer to join their London office. This role requires strong hands-on experience with Mac devices and MacOS env

Responsibilities include handling SQL queries, providing support across multiple lines, and ensuring smooth software delivery in clinical environments. A healthcare technology firm in the United Kingdom is seeking an Application/Technical Support Analyst to provide technical support and resolve appl

This hybrid role involves providing remote and onsite support, managing service desk tickets, and assisting with project delivery across Microsoft 365 and networks. The ideal candidate has strong troubleshooting skills, a proven background in IT support, and a valid UK driving license. A leading rec

If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal position for you. Deliver end-user technical support and training. Strong owne

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Mic

A technology services company based in Leeds is hiring a 1st- 2nd Line Support / Service Desk Analyst to provide end-user support in a hybrid work setting. Candidates must be eligible for SC Clearance and possess strong communication skills along with proficiency in Microsoft Windows 10/11 and Offic

A recruitment agency is seeking an experienced IT Support Engineer specializing in 1st and 2nd line support. The role involves providing high-quality technical support across Microsoft 365, Windows 10/11, Intune, Azure, and more. You will help diagnose issues and troubleshoot problems while supporti

The successful candidate will have strong 2nd line support experience, a solid understanding of Windows environments, and the readiness to travel across the UK. A UK-based recruitment agency is looking for a 2nd Line IT Support Engineer to join their team in Blackburn. This office-based role involve

Solid understanding of: Azure identity, access, and resource management; Microsoft 365 administration; Intune / Endpoint Manager; Networking fundamentals (VPN, DNS, DHCP, routing, switching); Experience supporting Windows operating systems and devices; Working knowledge of PowerShell for administrat

The role involves providing both 1st and 2nd line support, managing various technologies including Microsoft Office 365 and helpdesk systems. A leading international company in Greater London is seeking a Service Desk Analyst to deliver technical support to users. The ideal candidate should have str

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day. Deliver top‑

The ideal candidate should have at least 3 years of IT support experience and possess strong problem-solving skills. A reputable IT services company is looking for an experienced 1st/2nd Line IT Support Analyst to join its team based in Stratford upon Avon. The position offers a salary of £30,000-�

Provide 2nd Line support for end-users via phone, remote tools, and on-site visits. The team is hiring a 2nd Line IT Engineer to support a wide range of clients and technologies across networking, Microsoft ecosystems, and project delivery. Known for its ultra-fast networks and customer-first mindse

This role involves delivering first and second-line support across Microsoft 365 and Windows systems, with responsibilities including troubleshooting hardware and software, and supporting network functions. Candidates should have strong experience in IT support and the ability to work on-site five d

Candidates should have a proven track record in IT Support and a solid understanding of Microsoft tools such as Windows Server and Active Directory. This role involves managing 2nd and 3rd Line support requests autonomously while making contributions to ongoing projects. Additional benefits include

The ideal candidate will have proven experience in application support, strong SQL knowledge, and the ability to collaborate effectively with users and IT teams. This role involves supporting and maintaining critical applications used across clinical environments. A growing healthcare organisation s

A recruitment agency is seeking a 2nd Line Support Engineer to join a supportive team in the Bristol area. An ideal candidate will have solid experience in a 2nd line role. This role involves troubleshooting and resolving technical issues across on-premises networks and cloud environments, focusing

A leading financial technology firm in London seeks a Desktop Technician to deliver high-quality 1st and 2nd line support. Candidates should have strong problem-solving skills, a passion for technology, and ideally, a degree in Computer Science or related fields. The role involves troubleshooting te

Line Desktop Support and VIP End User Support. Desktop Support | VIP Support | End User Support. Desktop Support Engineer / End User Support Analyst.

Providing 2nd and 3rd line remote and on-site support. Are you an experienced 2nd / 3rd Line IT Support Engineer with a background in MSP environments? Do you enjoy working in a fast-paced setting where no two days are the same? If so, this could be the perfect next step in your career. Supporting a

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. This hands-on role may involve VIP telephone and client-side support. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Direct