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B2B Sales Operations Coordinator Location: Hoddesdon (100% on‑site) Salary: £34,000–£38,000 DOE Contract: Full‑time, permanent Recruiting on behalf of a leading consumer goods brand About the Role I’m supporting a well‑known consumer goods manufacturer with a strong presence across trade, wholesale and export channels. They’re looking for a B2B Sales Operations Coordinator to take ownership of the order‑to‑despatch workflow and ensure customers receive a smooth, accurate and reliable service. This is a hands‑on, process‑driven role where you’ll manage B2B orders end‑to‑end, co‑ordinate with internal teams, and help strengthen operational discipline as the business continues to scale. What You’ll Be Doing • Managing B2B/trade/wholesale orders from receipt through to despatch, ensuring accuracy at every stage., • Entering and validating orders in Microsoft Business Central (or similar ERP)., • Confirming pricing, discounts, stock availability, allocations and lead times., • Managing backorders, substitutions and customer expectations., • Providing proactive customer communication: confirmations, ETAs, stock updates, tracking and PoD., • Co‑ordinating closely with Sales, Warehouse, Operations and Finance to keep orders moving., • Booking couriers/freight, arranging collections and preparing export documentation (training provided)., • Supporting credit control activity by liaising between Finance and Sales on overdue accounts., • Maintaining high‑quality customer and account data across systems and portals., • Following SOPs and contributing to continuous improvement to reduce errors, delays and rework., • Supporting weekly reviews of exceptions (backorders, delays, repeated issues) and driving root‑cause fixes. What We’re Looking For • Experience in B2B sales operations, order management, trade/wholesale support or customer service., • Strong understanding of order flows, allocations, backorders and despatch processes., • Confident communicator who can manage expectations professionally with customers and internal teams., • Process‑minded, organised and comfortable working with SOPs, SLAs and continuous improvement., • Strong Excel and Outlook skills; confident navigating multiple systems and portals., • Experience with an ERP (Business Central ideal, but any modern ERP is fine)., • Exposure to export/shipping documentation is a bonus — training is available. Why This Role? • A respected, growing brand with loyal B2B customers., • A role with real ownership across the full order‑to‑despatch cycle., • A friendly, modern working environment with on‑site perks., • Clear opportunities to shape processes and improve how the team operates., • Free parking, company events, and development opportunities. Right to Work & Location You’ll need to have the right to work in the UK and be able to commute reliably to Hoddesdon, as this role is fully on‑site.

About Morson Founded in 1969, Morson Group has grown from humble beginnings into a £1.3bn global technical recruitment organisation. With more than 30 UK offices and an international presence across Canada, the USA, Australia and Europe, we are one of the UK's leading technical recruitment businesses and ranked among the top globally. Morson Group brings together a number of specialist practices delivering complex talent solutions across Engineering, Technology and Professional Services. We are proud to be recognised as one of the Best Big Companies™ to work for, with a strong reputation for learning, development and long-term career opportunities. The Opportunity We are currently recruiting for an Onsite Account Manager / Senior Coordinator to join our team on a 12-month fixed-term contract (maternity cover). This role will be based onsite with one of our key clients in Hoddesdon, Hertfordshire, where you will act as the main point of contact for both our contractors and the client. This is a varied, people-focused role where no two days are the same. You will play a key part in ensuring the smooth day-to-day management of the onsite workforce while delivering a high level of customer service. Key Responsibilities: • Acting as the go-to person onsite for contractor queries and support, • Managing attendance, absences, and general workforce i...

Our client is a global business who has a strong presence in the UK, they are seeking a Sales Coordinator to join their existing team, this role will be a pivotal role to support the sales function, ensuring a smooth coordination of lead generation, sales activities and liaison with distributors of the products. The Sales Coordinator role will be driving commercial growth by supporting the external sales teams - providing them with qualified opportunities, organising client engagement and ensuring effective communication across the supply chain. Job Description for the Sales Coordinator role: Day to day support to the sales team with administrative and organisational support Coordination of diaries, meetings and follow ups for regional managers To prepare sales reports, updates on pipeline and also performance tracking documents To manage CPD records, schedules and confirmations Searching of various platforms to identify suitable new sales leads for upcoming projects Distribution of leads to regional managers To be a liaison for the distributors of the companies products To support pricing and stock enquiries and order coordination Assist with distributor communications and promotions Supporting sales campaigns and product launches Candidate Requirements for the Sales Coordinator role: Previous experience in a sales coordination, sales support, or commercial administration role Experience within construction materials, coatings, or building products is desirable Familiarity with lead generation platforms is desirable Strong organisational and time management skills Confident communicator, both written and verbal Proficient in Microsoft Office (Excel, Word, Outlook) and CRM systems Ability to prioritise workload and work independently Commercial awareness and proactive mindset Someone who can work to KPI's This role is commutable from: Stafford, Stone, Trentham, Stoke on Trent, Newcastle under Lyme, Market Drayton, Newport, Uttoxeter This role would suit candidates with the following experience: Sales Admin, sales support specialist, account specialist, account manager, sales operations. Hours: Monday – Friday, 9:00 am - 5:00 pm Salary: £35,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region

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