Assistant Manager
20 days ago
London
Assistant Manager -London Victoria About Us Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions we've got every occasion covered. Could you be what were looking for? As our business continues to expand andbring the full throttle best night out in one place experience. Were now looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential. The Role As Assistant Manager, youll have to support with the responsibility for the performance, culture, and success of the site. Youll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams. Key Responsibilities: • Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all app...