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Job title: Executive Recruitment Partner Individual desk or Team based: Individual Desk Specialist division: Professional Services Salary: £33,000k + (DOE) OTE £70-90k Working conditions: Cardiff/Hybrid Hours: 37.5 Our benefits: ● Flexible/hybrid working arrangements ● 25 days annual leave plus BH (inc Hoop day and birthday leave) ● Annual leave entitlement increases 1 day per years service, up to 30 days ● Unlimited annual leave purchase ● Enhanced sick pay ● Enhanced maternity / paternity leave ● Free volunteer day ● Incentives including anniversary gifts ● End of Year trip* ● MediCash medical & dental benefits Job Summary / objective: As Executive Recruitment Partner, specialising in professional services (eg. finance executives' & general business support) your role is to be the connection between your candidates and clients, managing the entire recruitment process. You'll use a broad version of business development techniques to generate vacancies and employ advanced sourcing techniques to source suitable candidates. You will use your influencing and consultative skills to advise both clients and candidates throughout the process and ensure smooth onboarding. Your expertise will naturally make you a role model within the team, you will act as a mentor to new starters and assist in dealing with any complex queries within the team. Your strong network will give you the ability to match effectively and generate vacancies through your good reputation. In this role you will be working on an individual desk and have full 360 recruitment responsibilities for your portfolio of clients/candidates Responsibilities and Duties: Recruitment ● Candidate Generation: Maintain a strong network of candidates through effective sourcing strategies, referrals, advertising, and building and nurturing relationships with industry contacts. ● Candidate Registration: Contact and register potential candidates for new roles, conducting thorough interviews and assessments to match their skills and experience with suitable job opportunities. Assess candidates' qualifications and experience during the registration process, ensuring a thorough understanding of their skill sets and suitability for specific roles. ● Approaching candidates (active): Engage with active candidates on our database, keeping them informed about relevant job opportunities and assessing their suitability. ● Approaching Candidates (passive): Identify potential candidates who may not be actively seeking opportunities, leveraging your industry knowledge and persuasive communication skills. ● Advising Candidates: Provide clear and informed advice to candidates about the pros and cons of taking specific vacancies, demonstrating your comprehensive understanding of the market. ● Taking vacancy: Engage with the client, asking relevant questions to ensure that all the relevant details are captured for their future hire, ensuring a comprehensive understanding of what is required, giving the ability to assess the viability of the vacancy ● Vacancy Briefing: Conduct comprehensive discussions with candidates, providing them with detailed information about specific vacancies. ● Job Advertising: Utilise your expertise in a variety of job boards to optimise job postings, attract top-quality candidates, and stay ahead in the competitive recruitment landscape. Utilise your understanding of the job market and candidate attraction strategies to write and post engaging job advertisements that attract qualified candidates. ● Candidate Sourcing and Boolean Search: Employ advanced sourcing techniques, including Boolean searches on job boards and LinkedIn, to source qualified candidates for specific roles. ● Candidate-Job Matching: Utilise your existing network, job specifications, candidate CVs and interview techniques to effectively match the right candidates with the appropriate roles, ensuring a strong fit. ● Securing and Arranging Interviews: Efficiently coordinate and manage the process of securing and arranging interviews for candidates, ensuring smooth communication and scheduling between candidates and clients. ● Application Review and Candidate Declining: Review CVs and applications submitted to your assigned roles, assessing suitability, and promptly declining unsuitable applicants. ● Securing a High-Volume Placements: Source suitable placements, match candidate skillsets, and secure work for new temporary workers or permanent candidates, ensuring a high volume of successful placements. ● Drive high activity levels: leading by example to inspire and motivate the team towards achieving personal and team targets. Business Development ● Business Development: Engage in proactive business development by calling potential clients, conducting thorough preparation and mapping prior to the calls. ● Converting New Clients: Take ownership of converting a high volume of new clients to Hoop within given timeframes, making successful placements and demonstrating the value of our services, establishing strong relationships and delivering outstanding customer service. ● PSL conversion: Showcase your ability to win Preferred Supplier List (PSL) agreements and big clients, identifying key targets, establishing relationships, and negotiating mutually beneficial terms. ● Consulting with Clients: Identify and understand the needs and pain points of clients, offering solutions and converting interactions into future business opportunities. ● Client Visits: Lead client visits, showcasing your exceptional preparation and delivery skills to create lasting impressions and secure business opportunities. ● Lead Generation: Utilise your commercial acumen and build rapport with candidates and clients to identify potential business opportunities, contributing to the growth of our client base. ● Sector Knowledge: Demonstrate expertise in your sector, keeping up-to-date with industry trends, challenges, and opportunities, and utilising this knowledge to provide valuable insights and guidance. ● Market Knowledge and Industry Trends: Stay informed about market conditions, industry trends, and developments, offering valuable advice to candidates and clients. Demonstrating a network of candidates being built in specific sector ● Social Media Proficiency: Creating engaging social media / linkedin posts. Develop and implement a comprehensive social media strategy, leveraging your understanding of the target audience and expertise in utilising various social media platforms. ● Networking Events: Invite clients to engaging events, leveraging your strong client relationships and persuasive communication skills, maintain relationships with industry professionals, expanding your network and promoting our services. ● Negotiation of Fees and Salary Increases: Lead negotiations with clients, demonstrating exceptional communication, interpersonal skills, and a strategic approach to secure favourable terms ensuring mutually beneficial agreements. ● Professional Communication with Hiring Managers: Interact with hiring managers in a professional and effective manner, building strong working relationships and ensuring client satisfaction. ● Cross-Selling: Demonstrate a comprehensive understanding of Hoop's services and divisions, effectively assessing client needs and identifying opportunities for cross-selling. Administration / processes: ● Competent on Basics of Vincere: Serve as an expert user of our ATS/CRM system, utilising its full potential to streamline processes and enhance recruitment efficiency. ● Forecasting: Utilise your market knowledge and pipeline to forecast weekly, monthly and quarterly Gross Profit (GP) ● Target Achievement: Work towards individual weekly and monthly targets, for example: Right to Work (RTW) checks, perm placements, new temp workers, and CVs sent, while demonstrating a commitment to exceeding expectations. ● Driving High Productivity: Collaborate with your line manager to foster a positive and motivated team culture, driving high productivity and achieving team targets. ● Developed Understanding of GP: Utilise comprehensive knowledge of figures to report actual and forecasted numbers, strategize business growth, and identify potential opportunities. ● Basic Business Planning: Produce a comprehensive business plan for your area of the business, showcasing your strategic thinking, commercial acumen, and clear understanding of the market. Use this plan as a basis for your desk throughout the year. Customer Services ● Delivering Quality Customer Services: Providing professional and responsive customer service by answering and managing incoming calls, effectively managing expectations, and addressing inquiries promptly and courteously. ● Relationship Building/Repeat business: Foster professional relationships with candidates and clients, maintaining regular communication to understand their needs and preferences. Utilise your strong customer service skills to build and maintain relationships, ensuring repeat business from satisfied clients and candidates. ● Candidate Communication: Communicate relevant information to candidates, such as interview details, confirming their availability, and ensuring smooth communication throughout the recruitment process. ● Complaint Handling: Support your line manager in effectively dealing with and managing client or candidate complaints, maintaining a professional and efficient resolution process. ● Compliance knowledge - Effectively communicate company and legal policies and procedures to ensure compliance with relevant regulations and standards. ● Team Mentoring: Act as a role model/mentor for the team, leading by example, providing guidance, support, and feedback, and fostering a collaborative and high-performing work culture. Qualifications and Skills: ● Effective verbal and written communication for interacting with candidates, colleagues, and clients. ● Active listening to understand candidate preferences and client requirements accurately. ● Proficiency in using various sourcing techniques, including job boards, social media, and professional networking platforms. ● Building a strong candidate pipeline by proactively engaging with potential candidates. ● Evaluating CVs and applications to identify qualified candidates. ● Conducting phone screenings and preliminary interviews to assess candidates' skills, experience, and cultural fit. ● Developing a clear understanding of job descriptions and client requirements to match candidates effectively. ● Time management, prioritising tasks to meet tight deadlines and manage multiple job openings simultaneously. ● Efficiently managing candidate communication and documentation. ● Accurately recording candidate information and maintaining a comprehensive candidate database. ● Handling sensitive candidate information with discretion and maintaining a high level of confidentiality. ● Following ethical practices in candidate interactions and data management. ● Proficiency in scheduling interviews/shifts, coordinating with candidates and clients, and managing rotas/calendars. ● Ability to handle last-minute changes and adapt quickly to shifting schedules. ● Skill in finding creative solutions to challenges that arise during the recruitment process. ● Persuasive to both clients and candidates to make decisions that align with their best interests. This involves negotiating terms, managing objections, and guiding them through the hiring process. ● Building strong relationships with clients and candidates, fostering trust and loyalty. Maintaining a network of connections can lead to repeat business and referrals ● Resilience is key to bouncing back from setbacks and maintaining a positive attitude in a fast-paced environment. ● Mentor and guide junior team members. Strong leadership skills are essential for fostering a collaborative and motivated team environment, where knowledge is shared and performance is elevated. ● An in depth awareness of market trends and industry knowledge which can be conveyed to both candidates and clients. ● Proactively identify and pursue new business opportunities for your desk and the wider team ● Ability to handle complex fee negotiations with clients ● Identify and target key client PSLs and Tenders, form part of the bid process to win this business ● Ability to create an in depth business plan for your desk/business line

Job title: Recruitment Partner Individual desk or Team based: Team based Sector: Healthcare Salary: £25k + Benefits + commission (entry/graduate level) Reporting to: Lauren Williams / Business Manager Working pattern: Cardiff / Hybrid (3 days office & 2 days WFH) Hours: 37.5 per week Our benefits: Flexible/hybrid working arrangements 25 days annual leave plus BH (inc Hoop day and birthday leave) Annual leave entitlement increases 1 day per years service, up to 30 days Unlimited annual leave purchase Enhanced sick pay Enhanced maternity / paternity leave Free volunteer day End of Year trip* MediCash benefits Job Summary / objective: Hoop Nursing & Healthcare is part of Hoop Recruitment, an award-winning, employee-owned (EOT) recruitment agency connecting compassionate and skilled professionals with opportunities that truly make a difference and give a sense of fulfilment to all parties. We are looking for an entry level graduate who wants to start their career in recruitment with a dynamic and supportive team in the heart of Cardiff. This is an excellent opportunity for a motivated and ambitious individual eager to build a long-term career in a growing, fast-paced sales environment. As a recruitment partner, you’ll support our Nursing & Healthcare division by sourcing, engaging, and onboarding nurses, support workers, and healthcare assistants for work with clients across a range of health and social care services. You will support the division with making calls to new and existing clients, building professional working relationships to nurture business development. Responsibilities and Duties: Recruitment Candidate Generation: Proactively identify and engage Nursing & Healthcare candidates through outreach, database searches, and job boards to maintain a strong talent pipeline. Candidate Registration & Screening: Register and interview prospective candidates, assessing their skills, experience, and career goals to ensure suitability for healthcare roles. Candidate Engagement: Maintain regular contact with active candidates on the database, keeping them informed of suitable opportunities and confirming availability for shifts and placements. Job Advertising: Write and publish engaging job adverts across job boards, the Hoop website, and social media platforms to attract qualified healthcare professionals. Candidate Sourcing: Utilise sourcing techniques including LinkedIn, job boards, and Boolean searches to identify and engage both active and passive candidates. Candidate Matching: Review CVs and job specifications to effectively match candidates to client requirements, ensuring the right skills and experience align with role expectations. Interview Coordination: Arrange and manage candidate interviews, ensuring clear communication and smooth scheduling between candidates and clients. Application Management: Review applications for assigned roles, shortlist suitable candidates, and communicate promptly with applicants throughout the recruitment process.Business Development Client Engagement: Proactively contact potential and existing clients to build strong relationships and identify recruitment opportunities within the Nursing & Healthcare sector. Client Acquisition: Promote recruitment services to prospective clients, arranging and attending meetings or visits to secure new business and placement opportunities. Relationship Management: Develop and maintain long-term partnerships with clients, ensuring a strong understanding of their staffing needs and service expectations. Sector Knowledge: Build knowledge of the Nursing & Healthcare market to support consultative conversations with clients and candidates. Social Media Engagement: Use LinkedIn and other platforms to share relevant content, increase visibility, and engage with healthcare professionals and potential clients. Negotiation Support: Assist in negotiating charge rates and terms with clients to achieve mutually beneficial outcomes while supporting business objectives. Professional Client Communication: Maintain clear, professional communication with hiring managers, ensuring excellent service and client satisfaction.Administration / Processes Compliance Management: Support candidate onboarding by collecting and uploading right-to-work documentation and required compliance checks in line with legislation and industry regulations. Candidate Readiness: Ensure candidates are fully compliant and prepared for work by completing required documentation and maintaining accurate records. Reference Checking: Conduct and record candidate references to verify employment history and suitability for healthcare roles. Database Management: Use the Vincere ATS to accurately record candidate, client, and placement information, ensuring data is up to date and searchable. Process Coordination: Support the recruitment process through accurate administration, documentation management, and adherence to internal procedures. Target Contribution: Work towards individual and team targets, including placements, candidate registrations, and compliance completion.Customer Service High-Quality Service Delivery: Provide professional, responsive support to candidates and clients through phone, email, and digital communication channels. Relationship Building: Build strong working relationships with candidates and clients, maintaining regular contact to understand their needs and preferences. Candidate Communication: Provide clear and timely updates to candidates regarding interview arrangements, onboarding requirements, and shift availability. Expectation Management: Manage enquiries effectively, responding promptly and ensuring a positive experience for candidates and clients throughout the recruitment process. Qualifications & Skills Strong verbal and written communication, active listening, and interpersonal skills for engaging with colleagues, clients, and candidates. Highly organised with excellent time management and the ability to prioritise tasks and meet deadlines. Comfortable using technology, databases, and professional networking platforms to research and manage information. Detail-oriented and able to handle sensitive information responsibly while maintaining confidentiality. Quick learner with a proactive approach and a strong interest in recruitment and healthcare staffing. Desirable: Degree-qualified in any discipline

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