IT Projects Engineer
21 hours ago
Glasgow
The IT Project Engineer is responsible for delivering highâquality technical projects across customer environments, ensuring solutions are implemented to bestâpractice standards, on time, and with minimal disruption. Operating within a Managed Service Provider (MSP), this role combines strong technical capability with excellent planning, communication, and customerâfacing skills. You will work across server, cloud, networking, security, and telecoms technologies, delivering installations, migrations, upgrades, and transformation projects. The role requires a proactive, detailâdriven engineer who can take ownership of project delivery from planning through to completion. Although primarily officeâbased, the position includes essential onâsite attendance for audits, onboarding, project work, and issue resolution. Participation in an onâcall rota is also required to support critical customer incidents. Key Responsibilities: Project Delivery & Implementation ⢠Deliver IT, cloud, networking, and telecoms projects to a high standard, ensuring accuracy, quality, and adherence to scope., ⢠Install, configure, and migrate systems including servers, networks, Microsoft 365, Azure, firewalls, WiâFi, and endâuser devices., ⢠Conduct preâinstallation checks, risk assessments, and readiness reviews to ensure smooth project execution., ⢠Work closely with Project Managers to plan workloads, provide technical input, and ensure milestones are met., ⢠Produce clear project documentation including implementation plans, configuration notes, and postâinstallation reports., ⢠Support customer goâlives, cutovers, and outâofâhours project work when required., ⢠Attend customer sites when necessary for IT audits, onboarding activities, project delivery, and investigation of issues that cannot be resolved remotely. Technical Expertise & HandsâOn Engineering ⢠Deploy and configure Windows Server, Active Directory, Group Policy, DNS/DHCP, and virtualisation platforms (VMware/HyperâV)., ⢠Implement Microsoft 365 and Azure solutions including migrations, identity, security, and device management (Intune)., ⢠Configure and troubleshoot networking technologies including firewalls, VPNs, VLANs, routing, switching, and WiâFi., ⢠Support telecoms and VoIP deployments including Gamma Horizon, Giacom, SIP services, and call routing., ⢠Perform system upgrades, patching, hardware installations, and infrastructure refreshes., ⢠Ensure all project work aligns with security best practice and compliance requirements., ⢠Carry out comprehensive IT audits across customer environments, assessing infrastructure, security posture, configuration standards, and operational readiness, providing clear findings and recommendations. Experience & Technical Skills ⢠3â5+ yearsâ experience in an MSP environment delivering technical projects or advanced 2nd/3rd line work., ⢠Windows Server (2016â2022), Active Directory, Group Policy, ⢠Virtualisation: VMware or HyperâV, ⢠Microsoft 365: Exchange Online, SharePoint, Teams, Security & Compliance, ⢠Azure: identity, virtual machines, networking, Intune, conditional access, ⢠Networking: firewalls, VPNs, VLANs, routing, switching, WiâFi, ⢠Backup & DR solutions (Acronis, etc.), ⢠Experience delivering migrations, deployments, and infrastructure upgrades. Please apply now for an immediate interview.