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  • Waiter / Waitress
    Waiter / Waitress
    hace 18 horas
    £14.5 por hora
    Jornada completa
    London

    We are creating a team for our new opening at The Zetter Bloomsbury and looking for more charming people to join us. About The Role Customer Service Excellence: Provide warm and welcoming service to all guests. Assist guests in menu selections, offering recommendations when necessary. Ensure a seamless and delightful experience for every guest. Order Management: Take accurate and detailed orders from guests, catering to individual preferences. Communicate effectively with kitchen staff to ensure timely and precise order preparation. Handle special requests and dietary requirements with efficiency and attention. Table Maintenance: Set up dining areas with attention to detail, including table settings and cleanliness. Monitor and manage the flow of service, clearing tables promptly to maintain a tidy and inviting atmosphere. Assist in restocking and organizing station as needed. Product Knowledge: Demonstrate a thorough understanding of the menu, including ingredients, preparation methods, and beverage offerings. Stay informed about daily specials, promotions, and any changes to the menu. Upselling and Promotion: Promote additional items, specials, and food pairings to enhance the overall guest experience. Upsell when appropriate to increase sales and guest satisfaction. Team Collaboration: Work collaboratively with fellow team members to ensure a smooth and efficient service. Communicate effectively with kitchen and support staff to maintain a cohesive and coordinated operation. Requirements: Previous experience as a waiter/waitress is preferred but, not mandatory. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced, customer-focused environment. Strong organizational skills and attention to detail. Flexibility to work evenings, weekends, and holidays. Right to work in UK

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  • Supervisor
    Supervisor
    hace 9 días
    £15–£17 por hora
    Jornada completa
    London

    Job Description: Full-Time Supervisor – Up to £17 per hour inclusive of tronc Location: Alley Cats – Westbourne Grove About Us: Alley Cat's Pizzeria is a vibrant and bustling pizzeria known for its delicious New York style pizzas and energetic atmosphere. If you're passionate about Italian cuisine, thrive in a fast-paced environment, and enjoy working with a dynamic team, then we want you to join us! Position Overview: As the Restaurant Supervisor at Alley Cat's Pizzeria, you will play a key role in the day-to-day operations of the restaurant. We're looking for someone with strong leadership skills and a hands-on approach to oversee the front-of-house team and ensure smooth service throughout the day. If you're a natural leader with a passion for hospitality and a commitment to excellence, then we want you to be part of our team! Responsibilities: • Open and close the restaurant according to established procedures, including setting up and closing down equipment, ensuring cleanliness and organization, and securing the premises, • Supervise and train front-of-house staff on proper service standards, including greeting and seating guests, taking orders, and delivering food and beverages, • Greet and seat guests in a friendly and welcoming manner, • Give knowledgeable food and beverage recommendations, • Take orders accurately and efficiently, utilizing our point-of-sale system, • Deliver food and beverages promptly and accurately to guests' tables, • Maintain cleanliness and organization in the dining area, • Collaborate with kitchen staff and other servers to ensure smooth service flow, • Upsell menu items and promote specials to maximize revenue, • Handle cash and card transactions accurately and responsibly Requirements: • Previous experience in a supervisory or leadership role in the restaurant industry, • Strong knowledge of front-of-house operations, including opening and closing procedures, staff training, and customer service, • Excellent communication and interpersonal skills, with the ability to motivate and inspire team members, • Detail-oriented with strong organizational and multitasking abilities, • Ability to work effectively under pressure and remain calm in high-stress situations, • Flexibility to work evenings, weekends, and holidays as needed Benefits: 1. Up to £17 hourly starting salary inclusive of tronc, 2. A free staff meal on shift, 3. 50% discount on food and drink, 4. People’s Pension scheme contribution after 3 months, 5. Recommend a friend scheme with great bonuses per individual referral, 6. A fast-track career progression and CPL training

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  • Waiter / Waitress
    Waiter / Waitress
    hace 11 días
    £14–£15 por hora
    Jornada parcial
    London

    Waiter / Waitress: No5 Dining Lounge is seeking an experienced and hard-working waiter / waitress to join our team. As a part-time employee, you will be responsible for ensuring that our guests receive outstanding service and have an enjoyable dining experience. Key Responsibilities: • Greet guests and provide them with menus and beverage options, • Greet guests and provide them with menus and beverage options, • Take accurate orders from customers and input them into the point-of-sale system, • Serve food and beverages to guests in a timely and efficient manner, • Ensure that tables are properly set up and maintained throughout the shift, • Respond to guest inquiries and concerns in a professional and courteous manner, • Upsell menu items and promote specials as appropriate, • Work collaboratively with the kitchen staff to ensure that orders are accurate and prepared to guest specifications, • Handle payment transactions and process credit card payments, • Previous experience as a waiter / waitress in a fast-paced restaurant environment, • Strong communication and interpersonal skills, • Ability to work efficiently in a dynamic environment, • Excellent organizational and multitasking abilities, • Ability to stand and walk for extended periods of time, • Flexible availability to work on Fridays, Saturdays, and Sundays

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  • Specialist/Professional Barista
    Specialist/Professional Barista
    hace 12 días
    £12–£13 por hora
    Jornada parcial
    Chiswick, London

    Are you a coffee enthusiast with a passion for creating delightful experiences? We’re a family-run business excited to open our new cupcake and coffee shop, and we’re on the hunt for an, energetic and friendly Barista to join our awesome team! In this role, you'll whip up delicious beverages and serve smiles to our wonderful guests. If you love coffee culture and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment. Key Responsibilities: ● Prepare and serve a variety of coffee beverages (espresso, lattes, cappuccinos) and teas according to standard recipes. ● Greet and interact with customers in a friendly and welcoming manner, taking orders and providing menu recommendations. ● Operate and maintain coffee machines, equipment and grinders. (MUST HAVE EXPERIENCE) ● Handle transactions using a point-of-sale (POS) system, processing payments and managing cash registers accurately. ● Maintain cleanliness of the workspace, including coffee machines, counters, and seating areas. ● Ensure stock levels of coffee beans, milk, syrups, and other ingredients are maintained, restocking as necessary. ● Adhere to health and safety regulations, including proper food handling and sanitation procedures. ● Collaborate with team members to ensure smooth and efficient service during peak hours. ● Handle customer feedback or complaints professionally, escalating issues when necessary. Experience, skills and requirements: ● Previous experience as a Professional Barista ● Knowledge of coffee preparation and espresso equipment is desirable ● Excellent communication and interpersonal skills ● Strong attention to detail and ability to multitask in a fast-paced environment. ● Basic math skills for cash handling and transactions. ● Ability to stand for long periods ● Ability to work flexible hours, including weekends and holidays ● Level 2 Food & Hygiene Certificate

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  • Technical and Compliance Assistant (Food & Beverage Industry)
    Technical and Compliance Assistant (Food & Beverage Industry)
    hace 15 días
    £29000–£30000 anual
    Jornada completa
    New Malden

    Hours per week: 42.5 (M – F 0830 – 1800 *an hour unpaid break inclusive) Contract: Permanent, Full-time, Subject to 3-month probation Expected Start date: ASAP Reports To: Technical Manager Location: Office-based Overview: We are seeking a detail-oriented and self-motivated Technical Assistant with a solid background in food production to support technical compliance in a store and distribution environment. This role requires experience with food hygiene, HACCP, BRC standards, and a proactive approach to managing technical documentation, specifications, customer complaints, and audits. What does the role of Technical Assistant entail? · Provide technical support to suppliers, customers, and internal commercial teams on-site and during production. · Collate, review, and maintain product specifications, including ingredients, allergens, and nutritional data. · Investigate customer complaints and non-conformances; identify root causes and implement corrective/preventive actions. · Liaise with suppliers for technical documentation (e.g., microbiological reports, allergen and nutrition information). · Conduct and document traceability exercises; maintain accurate product and raw material records. · Support maintenance of the Quality Management System (QMS), including HACCP, Supplier Approval, and BRCGS compliance. · Assist in internal and external audits (BRCGS, FSA, customer). · Conduct internal audits and report non-conformances. · Complete internal training on food safety, hygiene, and compliance. · Act as liaison between suppliers and customers to resolve technical issues effectively. · Provide technical assistance to Commercial, Sales, and Retail Support teams. · Coordinate with external labs for product testing and certification. · Manage product artwork and labeling to meet UK/EU legislation. What qualifications and experience are required for this role? • Previous experience in a similar role, preferably in a meat processing or food manufacturing environment, with knowledge of quality, technical, or production management systems., • Ability to work independently without direct supervision., • Experience with technical documentation, traceability, and complaint resolution., • Strong attention to detail and communication skills., • Degree in Food Science, Food Technology, or related (preferred)., • HACCP Level 3, TACCP & VACCP Level 2, Internal Auditor certified., • Food Safety Level 2 (minimum)., • Familiarity with UK/EU food regulations and labelling standards. The Company: Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double-digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.

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  • Sommelier
    Sommelier
    hace 20 días
    £16 por hora
    Jornada completa
    London

    Chargal is seeking a disciplined and ambitious Sommelier to join our front-of-house team. This is a unique hybrid role designed for a professional who possesses a deep foundational knowledge of wine and the technical finesse to manage a high-pressure restaurant section. The Role This position requires a dual focus: providing expert wine service and acting as a lead waiter for a dedicated section. You will be responsible for the end-to-end guest experience, ensuring that service standards remain flawless while driving wine engagement at the table. Core Responsibilities: • Section Management: Overseeing a station with professional poise, taking food and beverage orders, and managing service timing., • Wine Service: Recommending pairings, performing professional decanting, and maintaining glassware standards., • Sales Integration: Identifying opportunities to enhance the guest experience through informed wine suggestions., • Cellar Support: Assisting the Head Sommelier with inventory management, bin organisation, and preparation for service. Requirements • Proven Floor Experience: Background in a high-end or fast-paced dining environment. You must be confident in running a section independently., • Wine Proficiency: A strong understanding of international wine regions and service protocols. While WSET qualifications are preferred, we value practical knowledge and a sophisticated palate above all., • Professionalism: Exceptional communication skills and the ability to maintain composure in a demanding Mayfair environment. Investment in Your Future Chargal is committed to the professional evolution of our staff. We don't just offer a job; we offer a career path for those dedicated to the craft. • Competitive Commission System: We offer a highly attractive commission structure that rewards professional salesmanship and product knowledge., • Training & Development: Benefit from structured internal training, regular producer tastings, and masterclasses designed to elevate your technical skills., • Career Progression: We prioritize internal promotion, offering a clear trajectory toward senior sommelier and management roles. Join the Team If you are a service professional with a passion for wine and a drive to succeed in one of London’s most prestigious postcodes, we invite you to apply.

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  • Business Development Executive
    Business Development Executive
    hace 27 días
    £41000–£43700 anual
    Jornada completa
    London

    Business Development Executive Company: YF GSIR LTD (Yifang Franchise – Holborn) Location: 150 Grays Inn Road, London, WC1X 8AX SOC Code: 3554 Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Role Overview YF GSIR LTD operates the official franchise of Yifang in Holborn, London. Yifang is an internationally recognised Taiwanese bubble tea brand known for its premium ingredients, authentic fruit teas, brown sugar pearl milk, and seasonal beverages. The Business Development Executive (BDE) will play a strategic and commercially driven role in expanding the Company’s market presence, increasing revenue streams, and strengthening brand positioning within Central London and surrounding areas. The role focuses on partnership development, local market expansion, corporate sales, promotional campaigns, and brand engagement to ensure sustained commercial growth while maintaining the brand’s premium positioning. The successful candidate will be responsible for identifying growth opportunities, developing structured business strategies, building long-term partnerships, and supporting the commercial success of the Holborn franchise in a competitive hospitality and beverage market. Key Responsibilities Business Growth & Commercial Development • Identify and develop new revenue streams, including corporate catering, bulk orders, event partnerships, and delivery platform optimisation., • Establish and manage B2B partnerships with local offices, universities, retailers, and event organisers within the Holborn and Central London area., • Develop proposals, negotiate commercial terms, and manage partnership agreements to secure sustainable business growth., • Analyse local market trends, competitor activity, and customer behaviour to inform commercial strategies., • Support franchise expansion initiatives where applicable, including feasibility research and location analysis. Brand Development & Market Engagement • Promote Yifang’s premium Taiwanese brand identity, highlighting its use of high-quality teas, fresh fruit ingredients, and signature Brown Sugar Pearl Milk., • Plan and coordinate seasonal promotions aligned with Yifang’s limited-edition drink launches., • Build relationships with local communities, student groups, and corporate networks to increase brand visibility., • Organise in-store promotional events, sampling campaigns, and collaborative marketing initiatives. Digital & Delivery Channel Optimisation • Manage and optimise performance across online delivery platforms (e.g., Uber Eats, Deliveroo) to maximise visibility and conversion., • Coordinate digital marketing campaigns, including social media promotions and location-based advertising., • Monitor sales data, customer feedback, and performance metrics to refine commercial strategies., • Prepare analytical performance reports to support decision-making by senior management. Operational & Strategic Coordination • Work closely with store management to align promotional activities with operational capacity and stock availability., • Ensure commercial initiatives are consistent with franchise brand standards and guidelines., • Support the development of structured growth plans, revenue forecasts, and budget planning., • Contribute to improving customer retention strategies and loyalty programme initiatives. Skills, Qualifications & Experience • Bachelor’s degree in Business Management, Marketing, Hospitality Management, or a related field., • Proven experience in business development, sales, hospitality growth, or commercial strategy roles., • Strong understanding of the UK food & beverage or quick-service restaurant market., • Experience managing partnerships, corporate accounts, or local area marketing initiatives., • Analytical mindset with the ability to interpret sales data and market trends., • Excellent negotiation, presentation, and relationship-building skills., • Proactive, commercially driven, and capable of working independently in a fast-paced retail environment. Benefits • Competitive salary: £41,700 – £43,000 per annum, • 28 days’ paid annual leave (including bank holidays), • Performance-related growth opportunities, • Long-term career progression within an internationally recognised bubble tea brand, • Opportunity to contribute directly to the commercial expansion of a premium Taiwanese beverage franchise in Central London

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  • Waiter / Waitress
    Waiter / Waitress
    hace 1 mes
    £14–£17 por hora
    Jornada parcial
    London

    NOYA is a vibrant dining destination specializing in exquisite Japanese and Pan-Asian cuisine, complemented by a lively shisha lounge experience. With a seating capacity of 300, we pride ourselves on providing our guests with outstanding service and memorable moments. We are currently looking for an enthusiastic and skilled Part-Time Waiter to join our dynamic team. As a Part-Time Waiter, you will play a vital role in delivering an exceptional dining experience to our guests. This position is specifically for Fridays, Saturdays, and Sundays, requiring a commitment to providing attentive service, ensuring guest satisfaction, and contributing to the smooth operation of both the restaurant and the shisha lounge. Key Responsibilities: Guest Service: Greet and welcome guests promptly, providing them with menus and information about our Japanese and Pan-Asian cuisine, as well as daily specials and promotions. Ensure a positive and welcoming atmosphere at all times. Order Management: Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery to guests. Anticipate guests’ needs and provide recommendations as necessary. ** Sales Skills: Utilize strong sales techniques to upsell menu items, special offers, and shisha options, contributing to overall revenue growth. Table Maintenance:** Ensure tables are clean, properly set, and well-maintained throughout the dining experience. Assist with clearing and resetting tables as needed. Collaboration: Work closely with kitchen and bar staff to ensure smooth service and accurate order fulfillment. Communicate effectively with team members to enhance guest experiences. Compliance and Safety: Adhere to all health and safety regulations, including food handling and sanitation practices, to ensure a safe dining environment for guests and staff. Qualifications: Minimum of 2 years of experience in a waitstaff role, preferably in a high-volume restaurant or hospitality environment. Strong interpersonal and communication skills, with a customer-focused approach. Sales-driven mindset with the ability to promote and up sale menu items and special offers effectively. Availability to work specifically on Fridays, Saturdays, and Sundays. Team player with a positive attitude and a willingness to learn. Knowledge of food and beverage service standards; familiarity with shisha service is a plus. What We Offer: Competitive hourly wage plus tips. A dynamic and supportive work environment with opportunities for growth. Employee discounts on food and beverages. Flexible scheduling to accommodate your availability. Application Process: If you are passionate about providing exceptional service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume and a brief message outlining your relevant experience to us.

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  • Cocktail Bartender
    Cocktail Bartender
    hace 1 mes
    £12.21–£14.5 por hora
    Jornada parcial
    London

    Here at Big Penny Social, we are looking for a Part-Time Bartender. We are currently searching for someone with experience, outgoing, and charming, with the ability to multitask in a fast-paced environment. The ideal candidate will delight guests with a warm can do attitude by contributing to a welcoming atmosphere that keeps guests returning. This role requires excellent interpersonal skills, a strong work ethic, and the ability to handle high-volume service with efficiency. Key Responsibilities: • Prepare and serve high-quality cocktails and beverages with consistency and flair., • Engage with guests in a friendly, professional manner, taking and suggesting orders as appropriate., • Multitask effectively during peak hours (mixing drinks, ringing up orders, restocking, and maintaining bar cleanliness), • Ensure all health and safety standards are met., • Collaborate with fellow team members and management to ensure smooth service and a positive guest experience, • Uphold brand standards, menu knowledge, and daily specials; participate in tastings or staff trainings as needed. Qualifications required: • Proven experience as a bartender in a fast-paced bar, lounge, or restaurant environment., • Strong knowledge of classic and contemporary cocktails, garnishes, and techniques., • Excellent communication, interpersonal, and guest-relations skills., • Ability to multitask, stay organized, and remain calm under pressure., • Outgoing personality with a warm, engaging demeanor., • Positive attitude, reliability, and punctuality., • Availability to work nights, weekends, and bank holidays as needed., • Any relevant certifications are a plus. Preferred Attributes: • A passion for hospitality and a desire to create memorable guest experiences., • Creativity in cocktail development and seasonal menu ideas., • Strong teamwork mindset and willingness to assist across the bar and floor., • Knowledge of wine, beer, and non-alcoholic beverage options., • Part-time position with flexible hours, including evenings and weekends., • Fast-paced, high-energy bar atmosphere. Compensation and Perks • Competitive hourly wage plus tronc; potential for wage increases based on performance., • Employee meal perks and staff discounts, • Training and ongoing opportunities to expand mixology knowledge., • Positive, inclusive work environment and opportunities for advancement., • Staff incentives base on sales and performance.

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