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Job Introduction: Gleeson Homes are recruiting for a Customer Relations Advisor, responsible for supporting the delivery of a 5* Customer Experience in the region. We're looking for people first champions, who strive to deliver the best customer experience, first time, every time. The role also requires a keen eye for detail and the ability to complete administrative tasks accurately, recording key information, enabling the team to carry out the correct action. You'll work alongside the Customer Relations Manager, Build colleagues, and Customer Care Technician to ensure the delivery of an efficient and quality led aftercare service which meets both the customers and Gleeson's high service standards. With a wealth of knowledge, and limitless opportunities, Gleeson Homes is truly, right where you belong. Main Responsibilities: At Gleeson Homes, we're genuinely passionate about what we do. We invest in our people and our communities, building homes, changing lives. First and foremost, we're looking for an ambassador of the Gleeson Brand, who works passionately, collaborative and respectfully. As a Customer Relations Advisor, you will: Demonstrably support the Gleeson homes continuous drive to deliver 5 * customer service by championing the customer journey Actively supporting the regional sales and build teams and the wider business to meet, if not exceed, customer expectation. Be a proactive member of the regional Customer Care team promoting and providing a 5* customer service level within the regional operational area. Unfortunately, no one is perfect in the world of new build homes and mistakes do happen. On these occasions you will administer and manage all Regional complaints in an efficient and timely manner, ensuring customer satisfaction and compliance to the New Homes Quality Code/Consumer Code at all times. You'll work in collaboration with the regional team to collate the appropriate information to provide an in-formed, accurate and detailed response to all customer complaints. Other duties required within the role are: Answering inbound customer calls Ensuring all enquiries are responded to in line with SLA's, including the management of all voicemail messages Efficient management of the Customer Care email In-box. The Ideal Candidate: Excellent customer relationship management skills within an on-line context as well as face to face setting. Excellent customer service communication skills, both written and verbal. IT literate especially in relation to Microsoft packages (Work/Excel/PowerPoint/Outlook) Experience working within a customer service role. Strong collaborative, team working and interpersonal skills. A working understanding of the financial implications of the methods and sequences of build. Extensive product, NHQC and Customer Service experience is preferable Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store Discounts Development Opportunities TPBN1_UKTJ

Keywords: General Manager, Location: Dartford, E N G - D A1 1 L A.

National Account Manager – Asda - Global FMCG Brand. Their brands are household favourites, enjoyed by all the family.

You will be responsible for developing and executing marketing strategies to elevate brand presence and drive growth. Client Details This business is a well-established company in the FMCG sector with a portfolio of leading brands. Oversee the development of promotional materials and ensure brand c

Multi-Brand Store Manager | Exciting Brands | Jersey | £55-000-65,000.

Fabulous Funky on trend fashion & accessory retailer are looking for a manager for their new store.

Multi-Brand Store Manager | Exciting Brands | Jersey | £55-000-65,000A fast-growing fashion retailer is seeking an experienced Multi-Store Manager to lead the performance of multiple clothing stores across the Channel Islands and Isle of Man.

Brand Manager Welham Green (Office-Based, Permanent). Were looking for a proactive, organised and commercially aware Brand Manager to join our busy office in Welham Green. Youll take responsibility for managing five globally recognised consumer-electronics brands, working closely with suppliers, re

The Junior Brand Manager will play a key role in steering brand planning, product lifecycle management and cross-team collaboration, ensuring UK strategies thrive commercially and creatively. Recruitment Consultant at 3Search | Supporting consumer and FMCG brands in building their marketing teams. S

Junior Brand Manager – Beauty & Personal Care. Support the execution of PR, social, influencer and experiential activity, ensuring consistent brand messaging and clear performance tracking. Proven experience in a brand or marketing role within beauty, FMCG or consumer products.

A leading media company in the UK is looking for a Senior Marketing Manager to drive brand strategies and enhance their legacy. Candidates should have extensive experience in brand marketing, project management, and a strong leadership presence.

A growing hospitality brand is seeking a General Manager for a new breakfast and brunch concept in Greater London.

As Junior Brand Manager, you will help deliver Lumene Group’s marketing strategy in the UK, working closely with the Marketing Manager and digital teams. You will play a key role in supporting the Marketing Manager UK to drive Lumene Group’s brand presence and growth in the UK market. Lumene Gro

Our client is recruiting for a Junior Brand Retail Manager to support the execution of multiple brand strategies, product launches, and marketing campaigns with UK retailers. You'll act as a key liaison between internal teams, brand partners, and retailers to ensure brand consistency and commercial

A regional bakery in the United Kingdom is seeking a dedicated Head of Operations to oversee its London shop.You will be responsible for leading a team to drive business growth, financial performance, and uphold product quality.The ideal candidate has strong leadership and commercial skills, with at

A leading restaurant in London is seeking a management professional to oversee day-to-day operations and ensure service standards are met.Responsibilities include training staff, managing finances, and ensuring compliance with health and safety regulations.The ideal candidate will have experience in

A leading gaming marketing firm is seeking a Product Manager to join its Xbox Games Marketing Team.

A leading recruitment agency is seeking a Junior Brand Manager (Retail) located in Bracknell. This role involves supporting brand strategies, product launches, and marketing campaigns with UK retailers.

The Xbox Games Studios Marketing Team is looking for a Product Manager with a passion for the gaming business.

As the Junior Brand Manager, you will work closely with the Brand Manager to create and execute on-brand multi-channel campaigns which facilitate the further growth and success of the brand. The successful candidate will need experience as a Junior Brand Manager, Assistant Brand Manager, Digital Mar

Empower the team to collaborate with the wide brand teams and centers of excellence to foster an integrated approach to brand activations and implement marketing programs effectively. Strong brand building experience, ideally across different categories/types of consumers/brands. The Marketing Direc

A leading outdoor retail company in England is seeking a People Development Partner - Brand Events Manager to enhance learning initiatives and partnerships.

A retail company is seeking a passionate and driven Store Manager to lead their opening team in London. Join us to build a community and impact the brand's growth in an exciting new location.

A popular Italian dining brand in Greater London is looking for an experienced General Manager.

Keywords: General Manager, Location: Dartford, E N G - D A1 1 L A.

General Manager - Brand New Hotel - Dublin. As the General Manager you will manage all aspects of the apartment-hotel and restaurant operations. Your goal is to enhance the brand proposition by sharing best practices in guest experience and team engagement, with a strong drive to reach ambitious gue

General Manager - Brand New Hotel - Dublin. You will be part of an international brand that celebrates craftsmanship, connection and exceptional guest experience, whether someone stays for one night or several months. As the General Manager you will manage all aspects of the apartment-hotel and rest