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Customer Care Agent - Birmingham, West Midlands \n \nAbout Us \n\n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. \n\n We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n\n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n\n At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. \n\n About the Role \n\n We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. \n\n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n\n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n\n What You'll Do \n\n\n\t • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.\n\t, • Support and engage with our customers with their global business travel requirements\n\t, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.\n\t, • Exceed customer expectations e when managing bookings, queries and requests.\n\t, • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate\n\t, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation!\n\n\n We are looking for people who \n\n\n\t • Have great communication skills, fluency in English, both written and spoken is essential.\n\t, • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.\n\t, • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.\n\t, • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.\n\t, • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.\n\t, • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.\n\t, • Embody our values, add to our company culture and are passionate about travel.\n\t, • Are comfortable with an office based environment and have shift flexibility.\n\n\n What We're Looking For \n\n\n\t • Native or fluent level of English.\n\t, • Experience in a customer facing role whether that be retail or call centre environment.\n\t, • Experience supporting customers via email, live chat, and phone are a benefit.\n\t, • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.\n\n\n What we offer \n\n\n\t • Receive competitive compensation and equity ownership in Perk\n\t, • Perk offer the real living wage for this role\n\t, • Rest and recharge with 25 days of annual leave plus bank holidays\n\t, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex\n\t, • Plan for your future with our qualifying earnings company pension plan with Aviva\n\t, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen\n\t, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence\n\t, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus\n\t, • Join our unforgettable Perk events, including our spectacular annual summer party\n\t, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones\n\t, • Focus on your family with 12-16 weeks' paid parental leave\n\t, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes\n\t, • Broaden your horizons with up to 20 "Work from Anywhere" days per year\n\t, • Stay savvy with access to a wide variety of discounts and rewards\n\t, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years\n\t, • Let us help you move to one of our hubs with relocation support\n\n\n Working Hours & Conditions \n\n\n\t • Office based in our Birmingham City Centre office 5 days / week\n\t, • Working hours are on a rotational basis between 8am - 7pm\n\t, • Weekly working hours will be 37.5\n\t, • You will be required to work 1 weekend in every 7 weeks\n\n\n How We Work \n\n At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. \n\n For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. \n\n Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. \n\n Protect Yourself from Recruitment Scams \n\n All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

As the Head of Investment Centre of Excellence reporting to the CIO, you will work closely with the CIO to build and maintain a professional, high performing and forward-looking investment team. As well as deep technical expertise, the candidate will have excellent leadership and relationship skills. The successful candidate will influence the investor style and culture of LGPS Central Limited. This is a key role, reporting directly to the CIO, with responsibilities including: • Leading on strategic projects - This role will collaborate with the CIO and the investment team to develop and execute strategic initiatives. For example, driving change and enhancements to meet the government’s Fit for the Future requirements. Enhancing best practice within the investment team and preparing for future evolution., • Overseeing the Investment Centre of Excellence - The role will be responsible for overseeing our new investment “Centre of Excellence” including Investment Oversight, Manager Monitoring & Research, Trading & Execution and Local Investing., • Ensuring LGPS Central’s investments meet Partner Fund needs - The role will also be integral to ensuring a close link between the investment team and Partner Funds’ investment requirements. Working closely with the Advisory/Client team., • Directly supporting the CIO – Support the CIO in day-to-day responsibilities including drafting papers and key documentation. This role is a certified role under the Senior Manager’s Certification Regime and will be subject to assessments in Fitness and Propriety and any other regulatory requirements What you’ll be doing As Head of Investment Centre of Excellence you will: Leading on strategic projects, for example: • Leading on design of asset class solutions. Ensuring robust input from the investment team and ensuring LGPS Central’s investment solutions meet the needs of Partner Funds, Government and other stakeholders., • Implementing a new organisational structure and processes for the investment team., • Considering role of internal management versus use of external managers., • Strengthening the integration of responsible investment into investment decision making., • Driving investment and operational innovation across investment teams., • Preparing for future pooling evolutions, for example greater delegation and consolidation. Overseeing the Investment Centre of Excellence, including: • Direct line management responsibility for Fund Oversight & Strategy Manager., • Dual line management responsibility for Manager Research & Monitoring, Trading & Execution and Local Investing., • Setting clear objectives for people and teams., • Developing, implementing and reporting on key performance indicators (KPIs)., • Ensuring people and teams are able to meet the objectives, through:, • Providing leadership and mentorship to team members., • Identifying training and development needs to enhance skills and capabilities., • Streamlining processes and improve efficiency., • Supporting investment teams to develop and deliver a robust and transparent decision-making and reporting process., • Championing a rigorous culture of high performing, collaborative, research-based investing across LGPS Central., • Work with the Responsible Investment & Stewardship Team to integrate responsible investment into the investment process and culture. Ensuring LGPS Central’s investments meet Partner Fund needs, including: • Working with Partner Funds, their other advisors, and the Central Advisory/Client team to ensure our investment solutions continue to meet the needs of the Partner Funds., • Supporting the Advisory/Client function in communications with the Partner Funds., • Ensuring investment reporting meets the needs of Partner Funds., • Delivering value for money for Partner Funds. Other responsibilities: • Act as a trusted advisor to the CIO, providing insights and recommendations on strategic direction and implementation., • Build and maintain strong relationships with internal and external stakeholders., • Effectively communicate strategies and initiatives to stakeholders., • Prepare presentations and coordinate cross-team inputs for critical meetings and decisions., • Be an ambassador for LGPS Central within the investment community, Partner Funds, and with regulators and key stakeholders., • Build & maintain relationships with appropriate external parties, including other large asset owner run managers, fund managers and consultants., • Participate actively in the Investment Committee overseeing and advising on investment portfolios, contributing to the investment strategy of the pool. About Us LGPS Central (LGPSC) Ltd is the FCA-regulated asset manager for eight local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £45bn+ of their assets. It is one of eight Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central's Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid-working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds. Requirements Problem solving • Ability to manage multiple complex projects simultaneously, ensuring timely completion and alignment with organisational goals., • Strong analytical and problem-solving skills, • Experience in conducting in-depth analysis to identify opportunities for improvement., • Experience developing and implementing business plans. Investment • Market acknowledged investment leader and subject matter expert., • Demonstrates skills in designing LGPS investment strategies and asset class solutions., • Can articulate portfolio construction and investment selection skills. Including integration of responsible investment, manager selection and monitoring., • Experience of collaborative investment decision making at a senior level., • Experience of investment oversight including evaluation of performance and risk of investment portfolios Relationship • Excellent communication and relationship skills, capable of building relationships across all levels of the organisation and externally., • Strong interpersonal skills, including ability to resolve conflicts and improve difficult relationships., • Well-developed relationship partnering skills, including building and demonstrating personal credibility. Leadership • Ability to adapt to a fast-paced and changing environment, demonstrating flexibility and resilience., • Has successfully built, run, and developed high performing investment teams., • High degree of professional ethics, integrity, and gravitas. Confidentiality • This role requires a high level of confidentiality, as it will involve leading high-profile projects. Qualifications • CFA or equivalent qualification / relevant investment experience., • Preferably degree level or equivalent in relevant discipline., • Has or can meet all the requirements of being an FCA approved person. What do we offer? We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family-friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to Work Scheme, • Company Electric Vehicle Scheme, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award - LAPF In Investments Award 2023

HR Advisor Are you a confident HR professional who thrives on solving complex ER challenges and empowering managers to do the right thing? We’re looking for a commercially minded HR Advisor to join our team and play a key role in delivering pragmatic, high-quality HR support across the business. W

Join to apply for the Enrollment Advisor role at GEDU Global Education. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and m

And as HR Advisor, you’ll be part of a team that’s doing incredible things – for ourselves, for the built environment around us, and for a truly sustainable future. Your new role The HR Advisor role provides efficient HR employee relations support to the business units ensuring the effective d

Account Executive, Sales Executive, Customer Retention Executive, Customer Sales Advisor. We’re looking for confident, motivated people to join our growing Customer Account Team — a high‑energy group focused on reconnecting with past customers and winning back their business. Clear progression

If you are an experienced legal professional looking to grow your career with a globally recognized, fast-growing tech company, this opportunity is tailored for you.We’re looking for a proactive, detail-oriented Legal Advisor who will ensure our business activities comply with relevant laws and re

As a Sales Advisor within our branches, you are pivotal to the success of the business.You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers – ultimatel

We are seeking a driven and customer-focused Sales Advisor to support the growth of our UK SME customer base. Background in sales, telesales, or business development (advantageous but not essential). Thrive in a target-driven, customer-facing sales environment, achieving KPIs such as:.

An exciting opportunity has arisen for an Accountant to join a well-established accountancy and advisory firm, providing tailored financial support to a diverse client base. This office-based role offers salary circa £40,000 and benefits. The Role You will be responsible for reviewing and preparing company accounts across a varied client portfolio while acting as a trusted advisor to business owners. A large proportion of clients are pharmacies that are expanding, growing, and acquiring other businesses, offering exposure to interesting and commercially driven work. You will regularly engage with clients face-to-face, building strong relationships and providing a proactive advisory service. Key Responsibilities Prepare and review company accounts for a varied portfolio Work closely with owner-managed and owner-led businesses Attend face-to-face client meetings and act as a trusted advisor Wider business and commercial tax issues Support clients with growth, expansion, and acquisitions Build long-term client relationships through a consultative approach Provide guidance on general tax and business matters, including: Inheritance Tax (IHT) Corporation Tax What we are looking for: Previously worked as a Client Accountant, Accounts Senior, Practice Accountant, Senior Accountant, Accountant or in a similar role. Must have experience working in accountancy practice. CIMA, ACCA, or ACA qualified. Strong client-facing and communication skills Ability to build trusted relationships with a consultative approach A proactive and commercially minded individual with confidence in client meetings. Ideally, candidates will have some experience advising owner-managed or owner-led businesses, with exposure to: Inheritance Tax (IHT) Corporation Tax General business tax matters This is an excellent opportunity for a client-focused accountant to grow professionally while supporting businesses in their development. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

SF Recruitment are thrilled to be exclusively partnering with a highly successful blue-collar organisation to recruit a Junior HR Advisor. This is a standout opportunity for an ambitious HR professional who is ready to take the next big step in their career. Working closely with an inspiring and supportive Head of HR, you'll have the autonomy to make a genuine impact, shape processes, and put your own stamp on the function. If you're passionate about people, improvement, and continued development, this role will give you the platform to thrive. What You'll Be Doing As the Junior HR Advisor, you'll play a key role in supporting the full employee lifecycle. Your responsibilities will include: - Managing all aspects of HR administration - Reviewing and improving HR processes and procedures - Managing and maintaining the HRIS system - Producing accurate KPI reports and HR metrics - Supporting low-level employee relations cases, including long-term sickness - Responding to day-to-day queries from managers and employees - Reviewing, updating, and rewriting job descriptions and internal documentation - Acting as a trusted point of contact within a busy, fast-paced environment This is a hands-on and varied role where no two days will be the same. Why This Role Is a Great Opportunity - Work closely with an exceptional Head of HR who will support your growth - Real ownership of processes and space to implement your ideas - Develop your ER experience and technical HR capability - Join a friendly, down-to-earth business with a strong team culture - Perfect steppingstone for someone looking to move into a true advisory role About You We're looking for someone who is: - Passionate about developing their HR career - Confident, proactive, and keen to learn - Able to work with discretion and sensitivity - Comfortable working in a fast-paced environment - Ideally CIPD Level 3 qualified or working towards (not essential)

Job Title: Front Door Advisor Salary: Grade 7 Hours: Full Time Rate: £23.35 per hour An opportunity has arisen for a child-focused practitioner to come and join our established team of Front Door Advisors. Front Door Advisors play an integral role in Dudley Children's Front Door and do not need to be social work qualified. The Front Door is the first point of contact for most families and professionals - whether over the phone or through our online portal. A typical day in the life of a Front Door Advisor could be a variation of any of the following… Review the referrals that have been submitted through the Portal and progress as required - depending on the content and concerns Review and progress the contacts allocated to you and prioritise them in order of concerns and oversight given by the Advanced Practitioner / Team Manager. These are progressed through telephone conversations with families, young people, and professionals. The outcomes can include signposting to services in the community, or a referral to Targeted Early Help or the Family Hub, or it may be that advice is required. Complete Information Requests from a variety of sources Liaise with MASH Partners to obtain information or to advise Partners of Community resources Offer advice to Young People, Professionals, and the Public over the phone. These can be sensitive conversations therefore phone confidence and being able to work with an interpreter is essential. We work in a time-sensitive environment therefore the ability to review, and progress referrals in a timely manner is essential to the role. This is a skill that you can develop in post with support and direction from the Advanced Practitioners. The Advanced Practitioners sit alongside the Front Door Advisors and offer daily support as well as group supervisions and learning sessions. The role is office-based with a minimum of 3 days a week in the MASH Room at Cable Plaza, and up to 2 days a week working from home. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

About nGenerationnGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We're passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location. We are looking for an experienced HR Manager to join our team and take ownership of all core HR functions. This role will work closely with our People Manager and Fleet & Facilities Manager to ensure our people, policies, and culture are aligned with business growth. The RoleAs HR Manager, you'll be responsible for ensuring compliance with employment law and best practice, while also driving initiatives that enhance employee engagement and performance. You'll manage all core HR processes, from recruitment compliance to employee relations, and act as a trusted advisor to managers and staff. This is a hands-on role with real influence, ideal for someone who thrives in a growing business and wants to make a tangible impact. Key Responsibilities Own and maintain HR policies, contracts, and procedures in line with employment legislation Oversee recruitment compliance: right-to-work checks, offer letters, contracts Support and advise managers on employee relations (disciplinaries, grievances, performance management) Lead the performance review process and ensure consistency across teams Track training compliance and support employee development initiatives Act as the point of escalation for HR queries raised by other managers Provide HR reporting and insights to the leadership team About YouWe're looking for someone who is: Knowledgeable & credible — confident in employment law and HR best practice Trusted & approachable — able to support both employees and managers with sensitive issues Organised & methodical — capable of managing multiple HR processes consistently Detail-focused — ensuring accuracy in documentation, payroll, and compliance Proactive & solutions-driven — someone who spots risks and finds practical ways forward SALARY: £35,000 to £40,000 per annum depending on qualifications and experience. JOB TYPE: Full-Time, Permanent TYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 Hour break through out the day. Candidate should be advised that they may have to work different hours as and when required by the business. OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJ Requirements Previous HR management experience, ideally within a growing SME Strong knowledge of UK employment law Experience in employee relations casework (grievances, disciplinaries, etc.) Excellent communication and influencing skills Excellent IT Skills, specifically the Microsoft 365 Package CIPD Level 5 (or equivalent experience) as a minimum; Level 7 desirable Attention to detail is essential in this roleBenefits Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include: Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us. Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus. Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities

Your new company You will be joining a well established and growing manufacturing organisation based in Wolverhampton. The business operates in a fast-paced, operational environment and is committed to fostering a high performing, inclusive culture where people are at the centre of its success.With a strong focus on continuous improvement and development, the organisation offers an engaging environment for an experienced HR professional looking to make a real impact.Your new role As HR Business Partner, you will act as a strategic advisor to senior stakeholders, supporting the delivery of business objectives through effective people strategies.Key responsibilities will include: Partnering with leaders to shape and deliver workforce plans and people initiatives Providing expert advice across a full generalist remit, including employee relations, organisational design, performance management and engagement Supporting talent and succession planning, driving capability and leadership development Leading on complex ER cases, ensuring fair and consistent outcomes in line with employment law and best practice Using data and insights to influence decision-making and improve organisational performance Driving continuous improvement across HR processes, policies and ways of workingThis is a highly visible role, requiring strong stakeholder management and a proactive, solutions-focused approach. What you'll need to succeed To be successful in this role, you will bring: Proven experience as an HR Business Partner or in a senior generalist HR role Strong knowledge of UK employment law and employee relations Experience working within a fast-paced, multi-site or manufacturing/operational environment The ability to influence and build relationships with stakeholders at all levels A commercially minded approach with the ability to align HR strategy to business objectives Strong analytical skills, with the ability to use data to support decision-makingA proactive mindset, resilience, and the ability to operate both strategically and operationally will be key to success.What you'll get in return Salary of up to £55,000 The opportunity to work in a key strategic HR role with real business impact A collaborative and supportive working environment Exposure to senior stakeholders and the chance to shape people strategy A position based in Wolverhampton, with an expectation of 4 days on-site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior Accountant/Client Manager Location: Wolverhampton Industry: Accountancy Practice Contract Type: Full-time, Permanent What’s on Offer: Competitive Salary Flexible Working: A blend of office and remote work to help you achieve work-life balance. Professional Development: You’ll have access to continuous learning and development opportunities. Generous Benefits: Holiday allowance, health and wellbeing support, and more. Team Environment: You’ll be joining a collaborative and inclusive team that values innovation and professional growth. About the Firm: I’m working on an exciting opportunity with a highly successful, forward-thinking accountancy practice based in the West Midlands. This firm has a strong track record of delivering exceptional services across a wide range of disciplines, including accountancy, business management, corporate advisory, and international tax services. They’ve built a reputation for working closely with their clients—ranging from family-owned businesses and property developers to global leaders in the Technology and Automotive sectors—and for offering tailored, strategic support. Their team is made up of chartered tax advisors, international tax specialists, experienced accountants, and business consultants, all focused on providing a personalised service that helps clients achieve their business goals. This practice is forward-focused, offering the kind of dynamic, collaborative culture that you can thrive in, while continuously developing professionally. Role Overview: The firm is currently seeking an experienced Senior Accountant / Client Manager to join their growing team. As a Senior Accountant, you'll be managing a portfolio of clients across various sectors and providing bespoke, hands-on accounting and advisory services. This is a client-facing, leadership role that will require strong technical skills, an ability to build and maintain client relationships, and a passion for delivering outstanding results. If you’re a qualified ACCA or ACA accountant with significant experience in accountancy and a proven ability to manage clients, this could be the perfect opportunity for you. Key Responsibilities: Client Management: Act as the main point of contact for a range of clients, offering tailored accounting advice, tax planning, and business consultancy services. You’ll foster long-term relationships, acting as a trusted advisor to help clients achieve their business objectives. Financial Reporting: Prepare and review financial statements in accordance with UK GAAP and IFRS, ensuring the highest quality of work. You’ll provide insightful analysis and advice based on clients’ financial performance. Tax Advisory: Collaborate with tax specialists to offer both UK and international tax advice. This includes corporate tax, VAT planning, and ensuring your clients’ tax strategies align with their business goals. Business Consulting: Provide business management and strategic advice, guiding clients on how to improve financial performance, mitigate risks, and drive growth in a sustainable way. Team Leadership: Mentor and manage junior accountants, overseeing their work, providing feedback, and ensuring the team maintains high standards of quality and service. Collaboration: Work closely with other departments—including sustainability, HR transformation, and corporate advisory—to ensure your clients receive a full range of services tailored to their needs. Project Management: Lead client projects, ensuring timely delivery of services, compliance with regulations, and that client expectations are consistently met. What We're Looking For: Qualifications: ACA, ACCA, or equivalent professional qualification or working towards Experience: At least 5 years’ experience in accountancy, with a strong focus on client management, financial reporting, and tax advisory. Client-Facing Experience: You’ll need to be comfortable managing a diverse client base, understanding their business needs, and delivering strategic, solutions-oriented advice. Technical Skills: In-depth knowledge of accounting standards (UK GAAP, IFRS) and tax regulations, with experience in both UK and international tax a big plus. Leadership Ability: Experience in leading and mentoring a team of junior accountants, with the ability to inspire and support their professional development. Communication Skills: Excellent verbal and written communication skills, particularly in explaining complex financial matters to non-financial clients. Organisational Skills: Strong project management skills, with an ability to juggle multiple clients and meet deadlines in a fast-paced environment. Commercial Awareness: Ideally, you’ll have exposure to various industries, with a particular advantage if you have experience in Technology, Automotive, Property, or Family-Owned Businesses. Why You Should Apply: This is a fantastic opportunity to join a forward-thinking, progressive firm where your input is valued and you’ll have the opportunity to work with a broad range of clients in diverse sectors. You’ll be part of a supportive, high-performing team where career growth and professional development are central to the firm’s ethos. If you’re an experienced Senior Accountant looking to take the next step in your career, this role offers the perfect blend of responsibility, client interaction, and leadership. To apply, please send me your CV and a cover letter outlining your relevant experience or contact me on (phone number removed) #INDLM25

Senior HR Officer | Dudley (with parking on site) | Manufacturing Sector | Up to £42.5K - Fully Office Based A rapidly expanding, family feel Manufacturing business based around Dudley are seeking a proactive, versatile and articulate HR Advisor to join their close-knit HR team on site in Dudley. This is a unique opportunity for someone with a solid background within a HR Generalist role, with specific exposure of handling high volumes of complex ER cases autonomously. Whilst leading on all complex HR matters, you will also be managing 2 other HR Assistants with their career development, coaching/mentoring alongside supporting them with more complex matters. This is a full time, permanent role which is fully office based with flexibility needed on hours of work. Day to day duties may include: Provide first class Employee relations support to the site, advising on key issues around disciplinaries, grievances and capability Advising managers on best practise and coaching them on policy and ensuring they are adhering to company procedures HR process improvement and development Managing the absence management policy and ensuring it is rolled out effectively Supporting with Recruitment and workforce planning Ensuring the learning and development program for all employees is managed at all levels, working on areas for improvement Acting as a business partner to the business unitThe successful HR Advisor will have a proven track record as a HR Generalist, ideally from within the manufacturing or similar sector. You will have a minimum of your CIPD Level 5 (or similar) and have strong practical employment law knowledge. You must have first class communication skills alongside an ability to build relationships with key stakeholders whilst working autonomously and as part of a team. You will be comfortable with HR Systems and have a flexible approach to work. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Employment Advisor Fixed term contract until October 2026 Salary: £30,000 About Us Ingeus is a company dedicated to ensuring people have the skills, support, and behaviours to get jobs, gain independence and become productive employees. About The Role The Employment Advisor works directly with refe

An established industry player is seeking a Business Consultant to join their dynamic team in Birmingham. With a focus on generating new business and negotiating contracts, this position offers an exciting opportunity to make a significant impact.

Act as the first point of contact for Business Systems support across Group venues, providing system assistance, administration, and data handling. Maintain and configure core business systems under direction of the Manager to ensure reliability and quality outputs; produce regular management inform

Supporting business advisory projects to help clients grow and succeed. This is a highly collaborative role where you’ll be encouraged to get under the skin of your clients’ businesses, spot opportunities for improvement, and add real value. Advisory-focused work with regular client contact and

High level of computer literacy with Microsoft Office and business systems. Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area. Flexible to work occasional weekends and evenings as required by the business.

Support senior advisors in providing advice and guidance to operations staff on regulations of the manufacturing industry (Cement Lime and Minerals, Chemicals, Food and Drink, Metals, Paper Pulp and Textiles).

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. Work collaboratively with teams across the business to uphold and improve cust

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

You will bring Proven experience in a HR Advisor or equivalent generalist HR role Strong experience across employee relations, HR policies and employment legislation Experience supporting organisations with 200‑500 employees or similar complexity Excellent communication and relationship‑

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

Birmingham Community Healthcare NHS Foundation Trust is seeking an enthusiastic HR professional to provide support within the Human Resources Department.The role includes advising managers on employee relations, maintaining HR policies, and ensuring compliance with legal standards.The ideal candidat

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

The Society trades nationally through its family of businesses while remaining deeply rooted in local communities. OurCoop and its family of businesses are trading names of Central England Co-operative Limited. Joining us as Funeral Advisor, you’ll take pride in the day-to-day running of our Funer

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

The ERPA Advisor provides expert advice to the business on employee relations matters, handling non-complex cases across misconduct, performance and health and wellbeing. Working firmwide across allocated business areas, the role requires building strong stakeholder relationships with People Consult

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. The Outcome 93% of graduates secure business analyst roles within 3 months. Ready to start earning in Business Analysis? Limited spac

HR Advisor We are seeking to appoint a HR advisor to join a small but very busy HR Team, working 37. Position: 6698 HR Advisor Location: Remote (with regular meetings in the Preston area) Hours: Full time, 37. Closing Date: 26th May 2026 (vacancy may close earlier if sufficient applications are rece

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

Real Recruitment is delighted to support our global client within the financial services sector to recruit an HR Advisor to join their UK People Team based in Bristol City Centre on a full time, permanent hybrid working basis (Two WFH days per week). This is a fantastic opportunity for an HR Advisor

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Ready to start earning in Business Analysis? Limited spaces available. You will learn industry-recognised methodologies, including bu

Reed seeks an HR Advisor in Birmingham for a 3-month contract with potential to become permanent. You will support the HR Business Partner in delivering efficient HR services, manage recruitment, and provide advice on employee relations and policy development.

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

Contract: Fixed term contract – 12 months Working Hours: 37 Salary:£34,434.Location: Service HQ, Kelvedon Park Closing Date: 24th May 2026 *We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your work will b

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

As a HR advisor you will act as the primary HR contact and trusted advisor in our distribution center, partnering closely with site leadership and employees to drive people‑centric initiatives, ensure compliance, and create a positive work environment by fostering a safe, inclusive, and performanc

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

Dalkia UK is seeking a full-time HR Advisor to join the HR team on a 12-month fixed-term contract.

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

HR Advisor Our FMCG client is looking to recruit a permanent HR Advisor (ulti site) for their Sleaford based site.

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

A leading international law firm in Birmingham is seeking a People Advisor for a 6-month FTC.