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Business Continuity & Resilience Manager \n Permanent | Leicestershire (Hybrid) | £45,000 – £65,000 DOE \n The Organisation \n A well-established, commercially significant organisation headquartered in Leicestershire with excellent motorway access. Despite a lean headcount, the business operates at a scale that belies its size, with significant reach across the UK. The culture is collaborative and purposeful, with real access to senior leadership for those who earn it. \n The Opportunity \n A newly created role with real scope to make a difference. As Business Continuity & Resilience Manager, you will play a lead role in strengthening the organisation’s IT security and operational resilience — working hands-on to design and improve frameworks, run exercises, coordinate assurance and support incident response. This is a delivery role, not a figurehead; the expectation is that you will personally write the plans, lead the exercises and carry out the assurance work. \n You will report into the senior IT leadership team and have visibility at Board level through management reporting. \n Key Responsibilities \n Business Continuity & Resilience \n\n • Own and continually improve the Business Continuity Management (BCM) framework\n, • Design and run disaster recovery simulations and resilience exercises\n, • Lead crisis management planning and incident response\n, • Coordinate resilience assurance across third-party suppliers\n, • Ensure IT risks are appropriately mitigated with sufficient monitoring in place\n\n Technology resilience \n\n • Define and maintain technology resilience standards, including DR, backup and RTO/RPO frameworks\n, • Provide independent assurance that critical systems are protected and recovery plans are tested\n, • Support access controls, credentials management and authentication reviews for critical platforms\n\n Third party risk \n\n • Build and manage a supplier and partner risk framework\n, • Ensure due diligence and ongoing monitoring is in place for suppliers supporting critical services\n\n What we need \n Essential \n\n • Practical, hands-on experience in business continuity and operational resilience\n, • Good grounding in IT and technology risk\n, • Proven experience managing supplier and third-party risk\n, • Comfortable reporting to senior management and Board level\n\n Desirable \n\n • Professional certifications or working towards them — ISO 22301, CISM or ICA\n, • Familiarity with operational and technology resilience frameworks\n\n Key Skills \n\n • Sound judgement and the ability to cut through ambiguity\n, • Strong stakeholder communication — comfortable at both Board and operational level\n, • Clear-headed under pressure; decisive when it matters\n, • Analytical approach to risk assessment and control design\n\n If this sounds like the kind of role you have been looking for, we would like to hear from you.

• Business Development Manager role with leading recession proof waste service provider!, • Back up with highly functional operations team, • Personal Development Plan's to support career progression Business Development Manager - Service Contracts Area: Nottingham & Leicester and the surrounding area The Company Our client are a national leading waste management service provider with a superb reputation in the market. They operate across a number vertical sectors offering waste service solutions, demolition services and recycling solutions to corporate and SME organisations. Due to their success, size and in house training and development schemes they offer genuine career prospects. Successful Business Development Managers are regularly promoted into Key Accounts, National Accounts and People Management positions. With strong staff attrition and continuity within their operations teams, service issues are at a low in comparison with most of their competitors. The Role of Business Development Manager This is a field / home based role. As Business Development Manager you will be tasked with targeting predominantly SME organisations in and around the Nottingham area. The successful Business Development Manager will target hospitality, pubs, restaurants retail and commercial businesses (trade waste) selling sustainable reliable waste management solutions / service contracts to businesses. There will also be some responsibility for managing larger strategic accounts. The role is approx. 80% new business and 20% account management. Key aspects of the role will include self-generating appointments, following internal leads, building a pipeline and negotiating. The incoming Business Development Manager will inherit the most well established area. The average Business Development Manager is earning £2K+ per month on top of their basic salary. The Candidate • We are looking for a field sales candidate with a new business personality that has at least 12 months experience., • Candidates that have sold service contracts such as waste, washrooms, hygiene services, data management, security contracts, soft facilities management services will be of particular interest., • Other new business field sales candidates are also encouraged to apply The Package • up to £36000 -38000, • Uncapped OTE 20% uncapped paid monthly, • Company car or car allowance, • Pension, • 26 days holiday plus stats, • Personal development plan Ref 1745 The Package • up to £36000 -38000, • Uncapped OTE 20% uncapped paid monthly, • Company car or car allowance, • Pension, • 26 days holiday plus stats, • Personal development plan

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

LUXURY BRAND MARKETING MANAGER WEST COUNTRY - REMOTE UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Brand Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Brand Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Luxury Brand Marketing Manager to join this fast-growing business and play a key role in their future success. THE BRAND MARKETING MANAGER ROLE • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within a Luxury Brand Marketing Manager position or similar is essential, • Experience of working with developing product-based brands, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots TO APPLY: If you've got the experience set out above for the Luxury Brand Marketing Manager position, then please send your CV for consideration via the advert. We'll be shortlisting candidates soon to make contact to discuss the role. Get Recruited is acting as an Employment Agency in relation to this vacancy.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

MARKETING MANAGER - LUXURY CORNWALL - REMOTE BUT NEED TO BE BASED IN THE AREA UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY: We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Marketing Manager / Senior Marketing Executive to join this fast-growing business and play a key role in their future success. THE ROLE: • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within the Luxury industry, • Experience as a Marketing Manager, Senior Marketing Executive, Brand Marketing Manager or similar, • Experience of working with developing product-based brands, • Must have experience coordinating and managing agencies and budgets, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots Get Recruited is acting as an Employment Agency in relation to this vacancy.

MARKETING MANAGER - LUXURY REMOTE WORKING - CORNWALL - NEED TO BE BASED IN/AROUND THE AREA UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY: We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Marketing Manager / Senior Marketing Executive to join this fast-growing business and play a key role in their future success. THE ROLE: • Working closely with the Marketing Director and wider marketing team, • Drive the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with digital lead to develop & monitor successful social media programme, • Manage consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within the Luxury industry, • Experience as a Marketing Manager, Senior Marketing Executive, Brand Marketing Manager or similar, • Experience of working with developing product-based brands, • Must have experience coordinating and managing agencies and budgets, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots Get Recruited is acting as an Employment Agency in relation to this vacancy.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Location: Remote-first, with occasional travel to our Edinburgh office for essential hands-on hardware and network maintenance. Contract: Permanent, Full Time (35hrs/week) About BR-DGE Since 2018, we’ve been pioneers in payment orchestration, enabling enterprise brands to optimise their infrastructure and create frictionless digital experiences. From travel giants to household retail names, our global customer base is growing fast, supported by world-class partners like Visa and Worldpay. The journey so far has been incredible, but we’re just getting started. We are looking for exceptional talent to join us as we continue to scale the business. About this role We’re looking for an IT Support Specialist to join our team and ensure our people, tools, and spaces stay connected and productive. You’ll be the first point of contact for day-to-day IT support across the company, helping to make sure everyone has what they need to do their best work. In this role, you will work closely with People Operations and Engineering to support and empower our growing team. What you’ll be doing • Frontline Operational Support: Act as the primary point of contact for day-to-day user support, managing requests efficiently through to completion., • JML Lifecycle Execution: Own the IT Joiner, Mover, Leaver (JML) lifecycle, ensuring all core access is securely granted on Day 1., • Office Tech Management: Maintain our Edinburgh HQ office tech, including network infrastructure (Wi-Fi, LAN), conference room AV setups, and ISP coordination., • Endpoint Management & Security: Maintain an accurate inventory of corporate endpoints, support both Apple and Windows operating systems, deploy security patches, and report on security posture., • Identity and License Governance: Manage user provisioning based on a centralised RBAC framework, while actively tracking and reclaiming unused or abandoned software licenses. What we’re looking for This role is for an IT professional who wants to shape our workplace operations. We are looking for someone who balances a process-driven, security-first mindset with a proactive, collaborative approach to problem-solving. Essential Experience • Proven experience in an internal IT Operations, Systems Admin, or advanced IT Support role, ideally within a scaling or high-growth tech environment., • Comfortable managing a multi-OS environment (both macOS and Windows) using MDM platforms alongside., • Solid understanding of core networking infrastructure (Wi-Fi/LAN) and automated endpoint deployment., • Strong familiarity with Identity Providers enforcing SSO, MFA, and RBAC governance., • Process-driven mindset with an appreciation of structured service requests and change management processes., • A proactive problem-solver and collaborative communicator who is eager to automate and scale operations. Nice to Have • Experience working within structured ITSM frameworks (Jira Service Manager or similar), • Exposure to IT automation, scripting, or automated software delivery tools., • Experience maintaining IT systems compliance in alignment with security frameworks such as PCI-DSS or SOC2., • Experience handling or reporting on IT security incidents and managing Business Continuity / Disaster Recovery processes., • Working knowledge of Google workspace / applications. Why this role exists Our business is growing rapidly, and keeping a distributed, high-performing team seamlessly connected is critical to our success. As we scale, the complexity of our stack, endpoints, and security requirements increases. This role exists to establish robust, IT foundations that protect our infrastructure and eliminate operational friction, ensuring every BR-DGE Builder can work securely and productively from day one. What we offer We provide a supportive and flexible growth environment where your impact is visible every day. • Flexibility: Remote-first working culture, with a 3pm finish on a Friday; a role that respects your other priorities., • Time Off: 33 (25+8) days holiday (including floating public holidays) plus an extra day off for your birthday., • Financial: Competitive salary, pension scheme and life insurance., • Health: Family private healthcare and Employee Assistance Programme., • Growth: A culture that champions career progression. Chance to directly contribute to an innovative tech business as it scales., • Community: Quarterly in-person team events and monthly socials to keep our remote team connected. Ready to bridge the gap? Apply to be a BR-DGE Builder today. At BR-DGE, we champion diversity and inclusion. We believe that our roles should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings and try to create a fair and accessible hiring process for all.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value. • Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey., • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs)., • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges., • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization., • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues., • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes., • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform., • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence., • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow., • Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving., • Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization., • Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight., • Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations., • Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation. Technical Stack Proficiency: Familiarity or direct experience with: • Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML., • Database Management: Oracle, Sybase, MSSQL, MySQL., • Directory Services: LDAP, Active Directory., • Enterprise HR Systems: SAP, PeopleSoft., • Programming Languages: Java, .NET, or C++., • Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)., • Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit. Security Domain Knowledge • Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience., • PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus., • Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors., • Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD., • SaaS Platform Expertise: Must have experience working with SaaS security platforms., • Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage. IGA Product Experience • Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt., • Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial., • Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts. Management & Client Engagement • Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management., • RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs. £75,000 - £95,000 a yearIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

As Business Continuity & Resilience Manager, you will play a lead role in strengthening the organisation’s IT security and operational resilience — working hands-on to design and improve frameworks, run exercises, coordinate assurance and support incident response. Business Continuity &

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

Job title: Contracts Manager Job Location: C/O THE EDGE BUILDING, Charnwood Edge Bus. Park, 1, Syston Road, Cossington, Leicester, LE7 4UZ Department: Severn Trent Water Reports to: Managing Director Hours: 07:00am - 17:00pm 45hour week with and hours lunch break Salary: Circa £60K DOE What we offer: 20 days holiday plus bank holidays. Enhanced with time served. Company Car MTS Uniform Provided Company events Company pension Free parking / On-site parking Health & wellbeing programme Death In Service Scheme Career progression and job security Paid Training/Induction Week: Training Courses given at induction EUSR Water Hygiene Card (Blue) EU Skills Card (Green) Main duties principal responsibilities Draft, review, revise and approve a variety of contracts with clients. Maintain excellent working connections with clients to build close trusted relationships with a full understanding of expected contract outcomes and ensure that needs are met. Communicate and meet with clients on contract-related issues and to understand and act upon any concerns raised and to discuss both legal and business matters. Ensure a complete understanding of all contracts assigned, including the products/services being bought, pricing, processes, opportunities, and risks. Develop a commercial contract management strategy, including the development and deployment of a contract management toolkit. Coordinate contract deadlines and budgets by monitoring spend, risk, performance, and contract obligations through KPI's and SLA's, across a portfolio of contracts. Manage and collaborate with stakeholders to complete contract close outs, extensions, and renewals. Ensure the Contract database is kept up to date and plans are in place for continuity of supply for all contracts approaching expiry/renewal. Establish, maintain, and grow relationships by serving as a single point of contact for contractual matters. Ensure that risks are identified and that mitigation actions are defined and managed. Effective use of contract portfolio analysis to identify opportunities to work closer with Strategic partners to improve processes or work differently to create additional value for the business. Ensure the organisation's internal contract documents are accurate and well maintained. Effective use of contract analysis to establish and implement initiatives that can unlock in-contract value. Act as a role model for the company's vision and values, behaving in ways that are in Alignment with the company's ways of working, such as encouraging and supporting others. Promote equality in the workplace and adopt appropriate behaviour when interacting with colleagues. Provide support, advice and guidance to the different teams relating to contract generation or potential business opportunities. Qualifications / Competency: Previous experience working at a senior management level within the utilities and/or waste industry. Have a strong technical understanding of contract and commercial management from complex environments. Strong knowledge of contract development and management. Ability to demonstrate strong negotiation and conflict resolution skills. Knowledge of procurement processes, including regulatory requirements and a strong financial acumen. Proficient IT skills including Word and Excel and any experience with Weighsoft would be an advantage. Good communicator, able to provide clear oral and written advice to field teams and management as required. MTS Cleansing Services Ltd is a family run business; and has been an established Waste Management Company for over 35 years. If youre interested in our Contracts Managerrole come and join our growing family and colleague friendly Company. TPBN1_UKTJ

Supporting business areas with the creation, review and maintenance of Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs). Coordinating Business Continuity Champions and supporting awareness initiatives across the business. This is a replacement hire within a small, high-profile

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Health, Safety & Compliance Manager. Health, Safety and Compliance Manager.

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Every employer is investing in capability that will shape the future of their business.

Our client is a growing retrofit, electrical and renewable energy contractor is looking to appoint an experienced Electrical Manager to support its continued expansion across the North West and wider UK. The business delivers a range of domestic electrical upgrade, retrofit and renewable energy proj

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The role will need a proven deal-maker to drive new business across the UK. Profit based business so high potential commission earnings.

Act as an ambassador for the business, ensuring positive and productive relationships are maintained across the lender panel. Conduct regular business reviews with lenders to assess performance, deal volumes, service levels, and overall satisfaction. Produce reporting and market intelligence to supp

The core role of the Facilities Team Lead is to ensure that buildings and their services meet the needs of employees and the business whilst assisting the businesses with compliance to statutory Health, Safety and Environmental obligations. Support the QHSE team in ensuring business environmental ob

Night Shift Legal Document Production Specialist.Permanent - Fully Remote working.Sunday, Monday, Tuesday, Wednesday and Thursday.Legal Document Production Specialist.Our client is seeking a talented Legal Document Production Specialist to join its dedicated overnight team, delivering exceptional do

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The business combines specialist consultancy, proprietary software, analytics and emerging AI technologies to deliver innovative solutions across the public and private sectors. A passion for building businesses, developing people and driving continuous improvement. An appreciation of how software a

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Daventry, Northamptonshire, NN11 8NF, United Kingdom.Operations Management: Organize and supervise the receiving, storage, sorting, and outbound processes of goods to ensure operations meet standards and timeliness requirements.Personnel Management: Responsible for warehouse staff scheduling, traini