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OPERATIONS MANAGER - CANARY WHARF We are seeking an experienced and driven Operations Manager to oversee the day-to-day operations. The ideal candidate will ensure seamless operations across all departments, delivering exceptional guest experience while maximizing efficiency and profitability. This is a hands-on role requiring strong leadership, strategic thinking, and operational expertise in a hotel or property environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments Ensure compliance with health, safety, and legal regulations Monitor daily operations to maintain smooth functioning and resolve issues promptly Guest Experience: Maintain high standards of customer service and guest satisfaction Handle guest complaints and feedback professionally, ensuring timely resolution Implement initiatives to enhance guest loyalty and repeat business Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures Monitor departmental expenses and implement strategies to maximise profitability Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate) Leadership & Development: Recruit, train, and mentor department heads and teams Conduct performance reviews and implement development plans Foster a positive work culture and ensure compliance with HR policies Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs Conduct regular audits and inspections to maintain quality and consistency Drive continuous improvement initiatives Strategic Planning: Contribute to long-term operational strategies aligned with business goals Identify opportunities for innovation and efficiency improvements Support sustainability and corporate social responsibility initiatives General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates THE FIRE YOU CARRY Passionate about hotel operations and delivering exceptional guest experiences Strong leadership and people management skills Excellent communication, coaching and problem-solving abilities Exceptional financial acumen and understanding of hotel revenue streams Knowledge of PMS, POS and operational software Ability to work under pressure and adapt to changing priorities Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment YOUR PROVEN TRACK Bachelor’s degree in hospitality management or related field (preferred) Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role Proven track record in managing multi-department operations including F&B WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Come join our team as a Sales & Events Executive A Little About Us! Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 people during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Sales & Events Executive Department: Sales & Marketing Responsible To: Sales & Marketing Manager Type of Contract: Permanent The Sales & Events Executive - A key member of our Events Team working under the leadership of the Sales & Marketing Manager and the Director of Sales & Marketing. The main focus of this role is to be a conduit for information flow between our clients and operations, ensuring the organisation is represented in a professional manner befitting the luxury products and services we offer, driving sales and revenue through customer satisfaction, and seeking new business opportunities at all times. Key Responsibilities ● Coordinate and manage luxury weddings, corporate events, and group bookings from initial enquiry through to successful execution and post-event follow-up. ● Work closely with the Sales & Marketing team to ensure a seamless transition from contract stage to event planning and delivery. ● Deliver exceptional guest and client experiences by maintaining professional communication throughout all stages of the booking journey. ● Liaise with operational departments including Front Office, Food & Beverage, Accommodation, Spa, and Events teams to ensure flawless execution of all events. ● Maintain complete accuracy across all event management systems including accommodation blocks, function schedules, forecasting, billing, room allocations, and guest requirements. ● Prepare and distribute detailed Banqueting Event Orders (BEOs), event summaries, and function sheets in line with luxury brand standards and company timelines. ● Attend weekly operations and Food & Beverage meetings to present upcoming weddings, VIP events, and group functions. ● Prepare accurate quotations, contracts, invoices, and final billing documentation while ensuring all payment schedules and deposits are collected within company timelines. ● Welcome group leaders and VIP clients on arrival, ensuring all event details and expectations are exceeded. ● Build and maintain strong relationships with external suppliers, entertainment providers, florists, and event partners. ● Proactively troubleshoot and resolve operational challenges while maintaining exceptional service standards. ● Support the Sales & Marketing strategy by identifying opportunities for upselling, repeat business, and client retention. ● Assist with promotional campaigns, luxury showcases, wedding fairs, and networking events to drive brand awareness and revenue growth. Wedding & Luxury Events Responsibilities ● Handle all wedding and luxury event enquiries with a polished, client-focused, and consultative approach reflective of a 5-star property. ● Conduct private resort tours and personalised consultations for prospective couples and event clients. ● Create bespoke proposals and tailored event presentations designed to maximise revenue while exceeding guest expectations. ● Manage wedding contracts, deposit schedules, and planning timelines with exceptional attention to detail. ● Ensure all wedding and event information is communicated clearly and efficiently across all hotel departments. ● Maintain accurate diary management, option dates, lead tracking, and follow-up procedures to maximise conversion opportunities. ● Analyse lost business opportunities and market trends to support future sales and marketing initiatives. ● Attend and represent the property at luxury wedding fairs, showcases, and industry networking events. ● Work collaboratively with operations teams to ensure every wedding and event is delivered to the highest luxury hospitality standards. ● Support brand positioning by ensuring all guest interactions reflect the reputation and service excellence of a 5-star resort environment. Role Requirements: ● Must be able to communicate freely and eloquently in both written and spoken English. ● A proactive, self-starter who is able to work within a team as well as individually. ● Excellent time management & organisational skills are essential. ● Must possess well-developed computer skills and enjoy a substantial amount of office-based computer work ● Extreme attention to detail and ability to multitask in a fast-paced environment are essential, together with a passion for events and desire for continual department performance improvement. ● Must be able to work shifts, weekends, holidays and adhere to our immaculate grooming policy and strict uniform standards. Benefits: Birthday Off: Celebrate your special day! Reward Recognition: Regular acknowledgement of your contributions. Career Progression: Opportunities to grow and advance your career. Education Support: Invest in your professional development. Social Events: Enjoy company-organized gatherings. Employee Assistance Programme: Support when you need it. Passion | Drive | Enthusiasm If you have a passion for events and a drive for excellence, this is your opportunity to be part of an exciting and fast-paced team. Why Join Us? At Trump International Doonbeg, we take pride in nurturing talent within a supportive and dynamic environment. Recognized as a GREAT PLACE TO WORK 2025® and home to a world-class golf resort, we ensure our team thrives in an atmosphere of growth and camaraderie. Take the next step in your career with us where your passion meets unparalleled opportunities, apply now and be part of an extraordinary journey at Trump International Doonbeg! Required skills: Excellent Time Management, Fluent in English, Computer Literacy, Communication Skills

This role is hybrid, based in Weybridge, UK. Applicants must live within commutable distance. Journey with us! Combine your career goals and sense of adventure by joining our dynamic team of Culinary Recruiters. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. About Us Royal Caribbean Group is the world's largest cruise line. It couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable. The Role The Culinary Recruiter is responsible for delivering an efficient and effective hiring process for shipboard culinary positions. This role oversees requisition management and full-cycle candidate selection to ensure seamless recruiting experience. The Recruiter develops and executes sourcing strategies, manages pipelines, and provides market insights to leadership to support informed decision-making. In close partnership with operational stakeholders, the Recruiter leverages available resources to attract, identify, screen, and hire top global culinary talent. The role continuously evaluates and improves recruiting processes to enhance efficiency, quality of hire, and overall candidate experience. Essential Duties and Responsibilities Sources, screens, and interviews candidates for all culinary positions to work on our ships. Including support for special projects, high-volume roles, and emerging talent Partners with hiring managers to review and understand forecast talent needs and responds effectively to just-in-time hiring requests Engage stakeholders to define job requirements and applicant qualifications, ensuring alignment to a consistent set of criteria established at the start of the hiring process Determine recruiting requirements by reviewing organisational plans and objectives and consulting with managers regarding shipboard staffing needs Evaluates and selects top talent through direct sourcing and various recruitment channels to meet departmental and vessel workforce demands Executes proactive sourcing strategies to build strong talent pipelines that support both short and long-term business needs Achieves hiring targets and key performance metrics by regularly reviewing productivity reports to assess the effectiveness of recruiting strategies and processes Monitors current labour market trends and adjusts sourcing approaches to ensure continued competitiveness Interviews candidates to assess their adaptability and suitability for the shipboard environment Utilises competency-based interviewing to evaluate candidates and provides hiring recommendations to managers and fellow recruiters; may make hiring decisions for select entry-level roles Supports hiring managers with interview scheduling and coordination as needed Ensure each candidate receives an accurate and complete job description during the hiring process Communicate job offers to select candidates in accordance with company standards and policies Travel domestically and internationally to support recruitment events as required Uses reporting tools and dashboards to monitor productivity, candidate flow, and overall effectiveness of shipboard recruiting Prepares a variety of reports, including status updates, talent search summaries, and analyses of talent pools and gap areas for shipboard roles Qualifications / Skills Minimum 3 years' recruitment experience within culinary / food & beverage / hospitality Experience in high volume recruiting a plus Cruise industry experience preferred Proven ability to source, interview and screen candidates (management, specialty and high-volume roles) Demonstrated capability to recruit positions in various levels of the organisation (entry to senior level) Ability to negotiate terms and conditions with candidates within established guidelines Ability to handle multiple projects and requisitions simultaneously Ability to communicate tactfully, verbally and in writing Ability to productively work under tight time constraints with competing priorities and potentially stressful situations Working knowledge of accepted human resources recruitment practices and knowledge of recruitment processes in various countries Knowledge of world geography, time differences and demographic Proficiency with Applicant Tracking Systems (ATS) and Microsoft Office tools A passion for hospitality and the cruise industry is a must! Why Join Us? Competitive salary and benefits package, including private healthcare, pension, and travel perks Opportunities for career development and international travel Work within a vibrant, diverse, and innovative team committed to excellence Location - Based in Weybridge, UK - 4 days a week in the office. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance and more relevant details to answer any additional questions. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! #LI-ST1

Assistant Category Manager - Marine Technical Procurement This role is hybrid, based in Weybridge, UK. Journey with us! Combine your career goals and sense of adventure by joining our exciting team of Category Managers. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. About Us Royal Caribbean Group is the world's largest cruise line. It couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable. Job Summary As an Assistant Category Manager in Marine Technical Procurement, you will work closely with our technical, New-building, operational teams and suppliers to define and deliver cost-competitive, differentiated solutions to the Royal Caribbean fleet of Cruise vessels. You will be a key contributor to the continued development and implementation of the category strategies with a strong focus on optimising the operations. You will build a broad network and collaborative relationships with internal as well as external stakeholders, implementing our category strategies and support various stakeholders as well as being involved in innovation and retrofit projects. Key responsibilities Support new-building projects and ongoing maintenance with innovative procurement solutions Contribute to building and executing on our global category strategies to ensure best in class safe, reliable and cost optimal operation Engage with suppliers to negotiate contracts, manage relationships, and ensure supply chain reliability Collaborate closely with technical and operational teams to understand project requirements and technical specifications, and support sourcing projects within the team Support the team in establishing and applying cost modelling concepts, spend & demand analysis, and evaluation of quotations Addressing day to day operational queries within your area of responsibility Work Environment Up to 25% domestic and international travel as necessary What we'd love you to have: Minimum 2 - 3 years' experience in procurement or technical sales & marketing within the maritime, transport or other relevant industry Good understanding of technical procurement Excellent communication, stakeholder management and negotiation skills Ability to work cross-functionally and manage multiple priorities in a dynamic environment Strong commercial mindset and a keen problem solver with a strong personal drive * Beneficial: BSc or MSc in Engineering, Business, Supply Chain Management, or similar We have high ambitions for this role and what it can deliver, so if you see your yourself as a match, we'd love to hear from you! We guarantee excitement, challenges, great colleagues, a unique global opportunity in one of the world's largest operators in the cruise industry. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! #LI-MB4

Category Manager - Marine Technical Procurement This role is hybrid, based in Weybridge, UK. Journey with us! Combine your career goals and sense of adventure by joining our exciting team of Category Managers. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. About Us Royal Caribbean Group is the world's largest cruise line. It couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable. Job Summary As a Category Manager in Marine Technical Procurement, you will work closely with our technical, New-building, operational teams and suppliers to define and deliver cost-competitive, differentiated solutions to the Royal Caribbean fleet of Cruise vessels. You will be a key contributor to the continued development and implementation of the category strategy with a strong focus on optimising the operations. You will build a broad network and collaborative relationships with internal as well as external stakeholders, implementing our category strategies and support various stakeholders as well as being involved in innovation and retrofit projects. Key responsibilities Support new-building projects and ongoing maintenance with innovative procurement solutions Building and executing on the global category strategy to ensure best in class safe, reliable and cost optimal operation Manage internal and external stakeholders to create partnerships that support our strategies Engage with suppliers to negotiate contracts, manage relationships, and ensure supply chain reliability Collaborate closely with technical and operational teams to understand project requirements and technical specifications Drive cross functional projects to deliver on our ambitious year-on-year cost and value generating targets Establishing and applying cost modelling concepts, spend & demand analysis, and evaluations Addressing day to day operational queries within your area of responsibility Work Environment Up to 25% domestic and international travel as necessary What we'd love you to have: Minimum 5 years' experience in procurement or technical sales & marketing within the maritime, transport or other relevant industry Good understanding of maritime industry, industry standards and technical procurement Excellent negotiation, communication, and stakeholder management skills Ability to work cross-functionally and manage multiple priorities in a dynamic environment Proven track record of delivering cost-competitive, differentiated solutions at scale Strong commercial mindset and a keen problem solver with a strong personal drive Beneficial: BSc or MSc in Engineering, Business, Supply Chain Management, or similar We have high ambitions for this role and what it can deliver, so if you see your yourself as a match, we'd love to hear from you! We guarantee excitement, challenges, great colleagues, a unique global opportunity in one of the world's largest operators in the cruise industry. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! #LI-MB4

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. The Royal Caribbean Group's (Crew Readiness) Team has an exciting career opportunity for a full time Global Crew Readiness Operations Specialist reporting to the Director of Global Crew Readiness. Position is onsite and based in Weybridge, UK Position Summary: The Global Crew Readiness Operations Specialist is responsible for all aspects of the onboarding process relative to positions that fall under the category of Marine. High-level competencies in communication, planning, stakeholder management, and time management are essential given the urgent and critical nature of these positions. The distribution of work may vary based on relevant skills, experience, and business need or as otherwise determined by management. However, in any case, the Operations Specialist should maximize his/her time for efficiency and effectiveness to help the Global Crew Readiness Operations team in all aspects of the onboarding processes to achieve weekly, monthly, quarterly, and annual goals. This includes reporting and providing weekly reports to Stakeholders. Essential Duties and Responsibilities: Provides timely and customer-focused service to crew members that belong to the category of Marine positions and internal customers. Ensures each crew member receives the appropriate level of support and guidance to create an exemplary onboarding experience. Ensures compliance with regulatory, local, international, and company policies to ensure the safety and well-being of the crew members. Liaises with the various teams (Talent Attraction, Crew Assist, Scheduling, Visa, Port Agents, School, and Authorized Referral Sources) when appropriate, to meet hiring and scheduling in a timely manner. Provides back-up support to fellow Operations Specialists and guidance to the Operations Representatives by being a consultant in terms of visa, medical, and STCW requirements of shipboard roles. Works diligently and proactively to resolve all onboarding-related situations, escalates irregularities to the Operations Supervisor; and continuously explores ways to increase efficiency and effectiveness. Performs all administrative tasks related to the onboarding of shipboard employees. Prepares various reports as required, including, but not limited to, status reports, analysis, and lists of talent pools including status updates to Stakeholders. Establishes monthly governance meetings with Recruitment, Scheduling, Mobility Centers, HR Onboard, and Stakeholders. Consistently meets the performance metrics set by the management team. Performs other duties as required. As needed, participates in special projects assigned by management. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Education, Experience, Knowledge & Skills: Bachelor's degree in human resources, hospitality management, business administration, or related field from an accredited college or university or the international equivalent preferred. At least two (2) years onboarding or any relevant experience. Ability to maintain a good working relationship with the stakeholders by meeting their expectations and supporting the overall goals of the organization. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. #LI-WL1