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  • The Arden Pub Group Ltd
    Deputy General Manager
    Deputy General Manager
    3 hours ago
    £42000–£45000 yearly
    Full-time
    London

    Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

    Easy apply
  • Ave Mario by Big Mamma Group
    Chef de Partie - Hot Section
    Chef de Partie - Hot Section
    2 days ago
    Full-time
    Covent Garden, Westminster

    Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef De Partie in Hot Section! YOUR MISSION: • You will be part of a BIG MAMMA kitchen team!, • You will be overseeing the hot section to prepare our authentic Italian dishes from scratch., • You will be communicating regularly with kitchen management, helping with onboarding and training of the new chefs and ensuring the hot section is operating smoothly., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent teamwork, leadership and communication skills, • Previous experience as a Chef de Partie in a big and busy section, • Excellent knowledge of Italian cuisine, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £17.96 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £17.96 / hour

    No experience
    Easy apply
  • The Arden Pub Group Ltd
    Assistant Manager
    Assistant Manager
    3 hours ago
    £36000–£40000 yearly
    Full-time
    London

    Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

    Immediate start!
    Easy apply
  • Carlotta by BIG MAMMA GROUP
    Chef de Partie - Hot Section
    Chef de Partie - Hot Section
    3 days ago
    Full-time
    Marylebone, Westminster

    Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef De Partie in Hot Section! YOUR MISSION: • You will be part of a BIG MAMMA kitchen team!, • You will be overseeing the hot section to prepare our authentic Italian dishes from scratch., • You will be communicating regularly with kitchen management, helping with onboarding and training of the new chefs and ensuring the hot section is operating smoothly., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent teamwork, leadership and communication skills, • Previous experience as a Chef de Partie in a big and busy section, • Excellent knowledge of Italian cuisine, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £17.96 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £17.96 / hour

    No experience
    Easy apply
  • Prime Restaurant Limited
    Waiter / Waitress
    Waiter / Waitress
    4 days ago
    £12.21–£16.5 hourly
    Full-time
    Tyburnia, London

    Muro Italian £ 12.21 - £ 16.50 p/a which includes SERVICE CHARGE AND TIPS. Italian Cousin Virtually 1 minute from Paddington Station We are looking for passionate, dedicated professional and experienced waiting staff. To Greet and meet guests. To have good communication, order taking skills and good customer skills. To provide excellent customer service to guests. To respect the Allergen standards laid out by the law. You will be opening and closing the floor. Keep workspace clean and organised. Follow all relevant Health and Safety regulations and policies. Ability to work in a fast-paced environment and handle busy periods with grace. Weekend availability is required. At least 1 year experience. Contract You will receive a competitive salary £ 12.21 - £ 16.50 p/a which includes SERVICE CHARGE AND TIPS. Up to 50% off dining in all our restaurants. All applicants must have a valid visa and be eligible to work in the UK. Muro Italian

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  • Mahali & Co Limited
    Production Kitchen Pastry Chef
    Production Kitchen Pastry Chef
    10 days ago
    £13–£14.5 hourly
    Full-time
    London

    Company description Mahali & Co. is a small business and an independent collaboration between two pastry chefs originally from Sydney, Australia. With a combined total of 18 years in the culinary industry, we have worked in food establishments in Sydney, Melbourne, London, Singapore and the Philippines. With a love for pastry and experimentation (especially with an Asian flare), our bakery café takes a fresh spin on pastries. Job description What are we looking for? We are looking for a pastry chef to join our wholesale production team, who is interested in learning everything about bakery and pastry techniques. While previous pastry experience is ideal, it is not essential. We are happy to train new graduates and are looking for someone with a genuine interest in developing their skills in pastry art and who has a great work ethic. What you will be doing: • Assist in carrying out mise en place and food preparation for products we prepare in our retail kitchen (focus is venoisserie), • Finish products to a consistent high quality and standard, • Work in compliance to all UK Food Health and Safety Preparation laws, • What we are looking for:, • Someone who loves all aspects of pastry and bakery., • A team player with great organisational skills and time management – you will need to be able to multi-task, be efficient, and work in a fast-paced environment., • Someone who is discipline in prioritising cleanliness, food hygiene and minimising food wastage (adhere to FIFO, recycling, etc), • An individual eager to learn, willing to contribute with a collaborative atmosphere and will openly communicate with everyone., • *Please be aware that at this time, we can only accept applications from people who live and are eligible to work in London., • You can also send your CV and cover letter ‘Hiring Inquiry’., • Schedule: Open to discussion but to include early shifts (starting from 6am), 4-5 days a week, weekends

    Immediate start!
    Easy apply
  • Prime Restaurant Limited
    Chef
    Chef
    4 days ago
    £25500–£52000 yearly
    Full-time
    Tyburnia, London

    Muro Italian Italian Cousin Restaurant Annual Salary Starts from £ 25.500 to £ 52.000 Inc service charge and tips. Virtually 1 minute from Paddington Station. Chefs are needed at all levels. Competitive Salary. Italian Cousin background chefs are needed. We are looking for talented chefs to join our Italian Restaurant. Weekend availability is required. Proven experience in creating deliciousness and understanding of Italian cousin trends and flavours. Collaborate with the culinary team to create new recipes and explore seasonal ingredients. Preparing, cooking and plating up to the highest standards. Enforce strict food safety and hygiene standards in the kitchen. Follow all relevant Health and Safety regulations and policies. Ability to multi-task, remain calm and keep up in a fast-paced environment. Ability to work in a fast-paced environment and handle busy periods with grace. Keep workspace clean and organised. To respect the Allergen standards laid out by the law. Ability to thrive in a fast-paced setting. Team-oriented and positive approach. At least 2 years of experience is required. Contract Annual Salary Starts from £ 25.500 to £ 52.000 Inc service charge and tips. Private Pension Scheme contribution. Up to 50% off dining in all our restaurants All applicants must have a valid visa and be eligible to work. Muro Italian

    Easy apply
  • Brockley's Rock
    Server
    Server
    11 days ago
    Part-time
    London

    Brockley's Rock is more than just a fish and chip shop – we’re a multi-award-winning brand recognised as one of the Top 20 in the UK, Winner of Community Engagement and hailed by Timeout London as the best in London. With a strong commitment to community engagement, sustainability, and quality, we’ve built a reputation for serving the finest fried, grilled, and gluten-free fish and chips in a friendly, and welcoming environment. Our brand pillars are rooted in customer experience, community support, and conservation. We proudly sponsor local initiatives such as food banks, arts events, and school meal vouchers, while ensuring all our fish is sustainably sourced and our packaging is biodegradable. We’re a diverse team who value inclusivity, diversity, and support. Whether you’re a first-time worker, a student, or a seasoned professional, we provide a nurturing environment where you can grow, learn, and thrive The Role: We’re currently looking for front of shop Customer Servers to join our team at our Brockley (SE4) location. This is a Full Time/Part-time role, perfect for university students or those aged 16+ who are looking for regular work during their studies. What We Expect: • Excellent communication skills– you’ll be interacting with customers and team members in a professional and friendly manner., • A hospitable and calm demeanour, even during busy periods., • An enthusiastic attitude and the ability to work harmoniously as part of a team., • Initiative – we value team members who can think on their feet and take action when needed., • Competitive hourly rates, • Flexible shifts – we understand the demands of student life and are happy to work around your schedule., • Staff uniform– look the part while representing our award-winning brand., • Staff meal with every shift – enjoy our delicious, sustainably sourced fish and chips on us!

    Immediate start!
    No experience
    Easy apply
  • AKI Restaurant
    Bartender
    Bartender
    15 days ago
    £15–£16 hourly
    Full-time
    London

    AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.

    Easy apply
  • ECB Services LTD
    Casual Event & Cocktail Bartenders – 4* & 5* Hotels | London
    Casual Event & Cocktail Bartenders – 4* & 5* Hotels | London
    16 days ago
    £12.21–£13.5 hourly
    Part-time
    Archway, London

    Shake Things Up at London’s Finest Venues We’re hiring Casual Event Bartenders and Cocktail Bartenders to join our elite team working at some of the capitals most prestigious 4 and 5-star hotels and luxury event spaces. Whether you're an experienced mixologist or a confident all-round bartender, this is a fantastic opportunity to work flexible shifts in high-profile settings, serving premium drinks and creating memorable guest experiences. Your Responsibilities: • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, • Create classic and signature cocktails to spec (for cocktail bartenders), • Engage with guests in a friendly, professional manner, • Maintain a clean, organised, and fully stocked bar area, • Follow licensing laws and venue procedures at all times, • Work as part of a team to ensure smooth event service What We’re Looking For: • Previous bar experience (essential), cocktail experience a strong plus, • Confident, well-presented, and great with customers, • Knowledge of popular drinks, garnishes, and bar hygiene standards, • Able to stay calm under pressure during busy events, • Reliable, punctual, and a genuine team player, • Passionate about providing top-tier service What We Offer: • Competitive hourly pay + holiday pay, • Weekly pay directly to your bank, • Flexible shifts to fit your lifestyle, • Opportunities to work at luxury hotels, VIP events, and private functions

    Easy apply
  • U9
    Bartender
    Bartender
    23 days ago
    £12.21 hourly
    Full-time
    London

    Job Summary: We are seeking skilled Bartenders to join our vibrant team. The ideal candidates will possess a passion for hospitality and a flair for creating delightful beverages. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring their experience is enjoyable and memorable. You will work in a fast-paced environment, where your ability to manage time effectively and maintain high standards of food safety will be essential. Duties: • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences., • Maintain cleanliness and organisation of the bar area, ensuring all equipment is well-kept and stocked., • Engage with customers in a professional manner, taking orders and providing recommendations based on their tastes., • Monitor customer behaviour to ensure responsible alcohol service and compliance with licensing laws., • Assist in managing inventory by tracking stock levels and placing orders as necessary., • Uphold food safety standards by adhering to hygiene practices throughout the bar operations., • Will be required to work weekends and night shifts. Skills: • Proven experience in bartending or a similar role within the hospitality industry is a must., • Strong time management skills to handle multiple orders efficiently during busy periods., • Excellent knowledge of food safety regulations and best practices in hospitality., • Ability to perform basic maths for handling cash transactions accurately., • Exceptional interpersonal skills, with a focus on providing outstanding customer service., • A positive attitude and the ability to work well within a team environment. If you are enthusiastic about the art of bartending and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity!

    Immediate start!
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  • Grandirosa Floral Design
    Delivery Driver
    Delivery Driver
    23 days ago
    £15–£20 hourly
    Part-time
    London

    Part Time driver and logistics support role - minimum 24 hours a week / Monday to Friday (With weekend work & some early mornings) This role will require the individual to drive the company vehicle to deliver and collect items as required by the Company. You will be required to drive a vehicle(s) owned by the Company. The role will also involve providing logistics support to the Company, including (but not limited to): Installing and clearing weekly contract flowers at various venues; Installing and clearing event flowers and materials at various venues; Keeping the business premises tidy and in order; Working with the team of florists across the shop and studio to support on logistics for specific projects. You will submit your valid clean driver’s license to the Company on the start date of your employment. The Company expects employees who drive company vehicles to: drive safely and sober; respect traffic laws and fellow drivers; if applicable, wear glasses or contacts when driving; document any driving-related expenses (e.g. fuel); check the vehicle regularly to ensure petrol, tire pressure and all vehicle fluids are at appropriate levels; report any damages or problems with the company vehicles to the Directors as soon as possible; and avoid parking in restricted areas, blocking entrances and engaging in other traffic violations that may result in fines.

    Immediate start!
    Easy apply
  • Holiday Inn London - Kensington High Street
    Conference and Event Supervisor
    Conference and Event Supervisor
    24 days ago
    Full-time
    London

    Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

    Easy apply
  • PREEM LIMITED
    Business Development Managers
    Business Development Managers
    1 month ago
    £31000–£42000 yearly
    Full-time
    London

    Works closely with directors and senior staff to shape and refine property management services. Supports strategic planning, performance goals, and long-term business growth. Engages landlords, tenants, and stakeholders to assess needs and gather feedback on service delivery, pricing, maintenance, and communication standards. Conducts regular market reviews to benchmark PREEM LIMITED’s services against competitors. Prepares reports and suggests innovations to boost competitiveness in the UK market. Oversees day-to-day property management operations, ensuring effective client account handling, high service levels, tenant satisfaction, and legal compliance. Recruits and trains junior sales staff. Leads onboarding and continuous training to ensure all team members understand procedures, legislation, and service standards. Produces internal reports and strategic proposals for leadership, focusing on service quality, compliance, occupancy, and business development opportunities. Stays up to date with property laws, maintenance technologies, and competitor offerings to enhance the company’s value and improve client retention.

    Immediate start!
    No experience
    Easy apply
  • Holiday Inn London - Kensington High Street
    Food & Beverage Assistant
    Food & Beverage Assistant
    24 days ago
    £12.21 hourly
    Full-time
    London

    Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times

    Immediate start!
    Easy apply
  • Scarpetta Restaurants
    FOH Supervisor/Team Leader
    FOH Supervisor/Team Leader
    1 month ago
    £12.75–£14 hourly
    Full-time
    London

    At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. Perks & Benefits: • progression within a fast-growing company, • Monday to Friday, • Permanent contract, • 24/7 Hotline providing free financial, legal, and personal advice, • 28 days' holiday per year, • 50% off across Scarpetta Restaurants, • A supportive, people-focussed culture, • Daily high quality and healthy employee lunches, • Unlimited coffee, • Employee referral bonus, • Great staff parties!, • Free financial and legal personal advice services Key Responsibilities: • Being part of the Management and help opening/closing the restaurant., • Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals., • Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels., • Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues., • Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies., • Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure., • A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it!, • Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management., • Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.

    Easy apply
  • Oorja Indian dining
    Bartender
    Bartender
    2 months ago
    £13.5–£14.5 hourly
    Part-time
    London

    We’re looking for a fun, friendly, and fast bartender to join our team. You’ll be mixing drinks, chatting with guests, and making sure everyone has a great time at the bar. 30-35 hours a week Key Responsibilities: Prepare and serve drinks (cocktails, mocktails, wine, beer, etc.) Greet customers warmly and take their drink orders Handle cash and card payments accurately Keep the bar area clean, stocked, and organized Check IDs and follow alcohol serving laws Suggest drinks and upsell when possible Work with the team to ensure smooth service Handle customer questions or complaints professionally Skills & Qualities: Friendly and energetic personality Good communication skills Quick and efficient under pressure Basic knowledge of popular drinks Able to multitask and stay calm during busy hours Experience is a plus, but not always required Working Hours: Evenings, weekends, and holidays Flexibility is key

    Easy apply
  • The Reggae Kitchen
    General Manager
    General Manager
    2 months ago
    £28000–£37500 yearly
    Full-time
    Croydon

    Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.

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  • Ackroyd Legal
    Sales Associate
    Sales Associate
    2 months ago
    £22500–£23000 yearly
    Full-time
    London

    Company Description Ackroyd Legal is an internationally recognised law firm founded in 2016. With offices throughout London, the UK, and major cities around the world, Ackroyd Legal focuses on experience, expertise, and insight. The firm hosts a team of over 180 specialty solicitors dedicated to individual, business, and corporate legal matters. Ackroyd Legal prides itself on maintaining a client-first mindset, providing comprehensive support no matter the decision or situation. Role Description This is a full-time on-site role for a Client Services Associate located in London. The Client Services Associate will be responsible for managing client inquiries, providing customer support, and maintaining effective communication with clients. The role involves addressing customer service needs and assisting with finance-related tasks. The candidate will collaborate closely with other team members to ensure a high level of client satisfaction. Qualifications Client Services and Customer Support skills Excellent Communication and Customer Service skills Ability to work independently and collaboratively Strong problem-solving skills and detail-oriented Experience in a legal or professional services environment is a plus

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  • Lauretta’s Pizzeria
    Restaurant Manager
    Restaurant Manager
    2 months ago
    £17–£19 hourly
    Full-time
    London

    Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £17-£19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: ⁠ ⁠Assist with setup of operational procedures, supplier sourcing, and opening plans ⁠ ⁠Help recruit, train, and onboard the opening team ⁠ Operations Management: ⁠ ⁠Oversee smooth day-to-day running of the front of house and kitchen ⁠ ⁠Ensure compliance with health, safety, food hygiene, and licensing laws ⁠ ⁠Manage stock levels, place orders, and handle deliveries and inventory checks ⁠ ⁠Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: ⁠ ⁠Create a warm, welcoming atmosphere for guests from day one ⁠ ⁠Lead by example on the floor, maintaining high service standards ⁠ ⁠Resolve customer issues quickly and professionally Team Leadership: ⁠ ⁠Train, motivate, and supervise front-of-house staff ⁠ ⁠Provide barista training and uphold quality coffee standards (if applicable) ⁠ ⁠Conduct regular performance check-ins and help staff grow in their roles Financial Management: ⁠ ⁠Track and manage budgets, margins, and sales targets ⁠ ⁠Monitor and control labour, food, and beverage costs ⁠ ⁠Prepare reports and suggest improvements to boost profitability Requirements: ⁠ ⁠Experience as a Restaurant Manager or Supervisor (ideally in a new opening) ⁠ ⁠Strong knowledge of ordering systems, stock-taking, and rota creation ⁠ ⁠Excellent leadership, organization, and communication skills ⁠ ⁠Confidence training and leading a team from the start Well rounded knowledge of wine and bar service ⁠ ⁠Flexibility to work evenings, weekends, and holidays as needed ⁠ ⁠Familiarity with EPOS and scheduling systems Preferred: ⁠ ⁠Barista experience with the ability to train others in espresso and milk techniques ⁠ ⁠Experience with opening a restaurant or café ⁠ ⁠Food hygiene or health & safety certification ⁠ ⁠Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.

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