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We're looking for a Business Analyst / Project Manager for a Manchester -based client on a contract of 12 to 18 months, paying between £400 and £500 per day (Outside IR35).This is predominantly a remote role with occasional travel to the Manchester office, approximately one day per week.This i

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy! Role - Depot Manager Location - Haverfordwest Days of work - Mon - Fri, Times 07:30 - 17:00 - 42 hours per week Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job! We are looking for an experienced and knowledgeable Depot Manager preferably with a background in hire or engineering to manage our busy depot in Haverfordwest . As a Depot Manager you will ensure that the customer is at the heart of everything we do, you will proactively manage the team, have the independence of running your own depot, drive the business forward and continue to deliver the first class customer service that makes Speedy the best in our sector! What you'll need Experience in managing a team Customer focused Excellent communication and organisational skills Ability to prioritise work load and work under pressure to strict deadlines Demonstrate understanding and experience of managing Health and Safety practices at work Ability to understand and work with profit and loss accounts and budgets Capability to take ownership and responsibility Ability to adapt to individual and operational change in a diverse and fast-paced organisation PC literate General knowledge of the construction industry and trades including products. Previous experience of the hire process would be an advantage. Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver. Driving licence What we offer: 26 days holiday (plus bank holidays) Life assurance Pension Scheme Canteen facilities 95% discount across the Speedy brand Opportunities for training, development and career progression My Staff Shop: discounts and offers for shopping etc. across many suppliers Green Commute Initiative: Work scheme for cycling PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities. Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group. Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible. Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. Link below to our policies in line with our ESG Governance. https://www.speedyservices.com/esg/governance All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Grouprequire proof of right to work in the UK by the start of employment. TPBN1_UKTJ

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

About HeyGen At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at www.heygen.com. Visit our Mission and Culture doc here. Role Overview Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. Location, Language & Engagement Details - Location: United Kingdom (remote), working European business hours. - Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus. - Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement. Core Responsibilities - Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes. - Anchor customer conversations around business impact, including: - Cost structure reduction - Time-to-content compression - Scalable output without linear headcount growth - Global consistency at local speed - Guide customers through staged value progression: - Immediate value (0–30 days) - Structural value (30–90 days) - Strategic value (90+ days) - Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness). - Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value. - Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term. - Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell. - Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment. - Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team. - Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value. - Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA. What Success Looks Like - Faster time-to-value across your EMEA book of business - Healthy accounts progressing through the immediate → structural → strategic value phases - Strong retention and improved Net Dollar Retention across the portfolio - Renewals anchored in documented, customer-recognized value — no last-minute scrambles - Expansion driven by demonstrated impact and well-grounded value narratives - French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor Preferred Qualifications - 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools. - Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English. - Proficiency in German is a strong plus, given our growing DACH customer base. - Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred. - Proven ability to manage accounts using business outcomes and metrics, not just activity. - Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy. - Strong written and verbal communication skills in both languages, including executive-facing conversations. - Experience building repeatable CS playbooks and processes. - Data-informed mindset with the ability to synthesize insights into clear recommendations. - Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. Tooling & Technical Comfort We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. - CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting. - Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights. - Strong working knowledge of Slack for cross-functional, async collaboration across time zones. - Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency. Why Join HeyGen Customer Success - CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper. - You'll have real ownership, autonomy, and accountability over outcomes. - You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region. - Work with the world's top companies and fundamentally reimagine how customers create and operate. Contractor Salary Range: £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

About Certn At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. About the Role The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Key Responsibilities Strategic Account Management - Develop and execute account plans to ensure customer success and identify growth opportunities. - Own customer onboarding, ramp, and full life cycle achievement including contract renewal. - Find upsell, cross sell, and expansion opportunities and win additional business - Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Customer Advocacy and Issue Resolution - Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. - Collaborate with stakeholders across all departments to solve complex customer issues. - Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Performance Metrics - Conduct an average of 5-8 proactive meetings per week with your book of business - Document and utilize Hubspot to track customer interactions. - Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Customer Retention and Growth - Implement strategies to reduce churn and enhance loyalty. - Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Key Requirements - Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. - Showcased effectiveness in strategic account management. - Adept analytical and problem-solving skills. - Effective communication and presentation abilities. - Experience advocating for customers at an executive level within the organization. - Demonstrated ability to collaborate effectively with various departments for overall business success. - Demonstrated success in driving customer growth through expansion initiatives. - Working experience with SaaS products and the background check industry (preferred). - Certifications in customer success or customer support (preferred). - College or university degree or equivalent work experience. - Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Our Culture Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. - We think like owners and execute with urgency. - We're customer-obsessed and always learning. - We give real feedback and hold each other to high standards. What's in it for you? - 32 days of paid time off per year - Company-paid benefits that start on day 1 - Remote-friendly and supportive flexible remote arrangements - Work-from-home allowance - Professional development budget - And a few more goodies! Come As You Are We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. One Last Thing... Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! How We Hire We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn's growth. Connect with us and learn more: Certn on LinkedIn HighlightTA on LinkedIn

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them. Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support team to resolve tickets in escalated queues. Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers. May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow. Operate independently across shifts and serve as a senior point of reference for peers on complex tickets. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred. Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues. Working knowledge of customer support ticketing systems (e.g., Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators. Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week. Including evening, weekends, and holidays Shifts may also be subject to change over time ~ Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.

Bank Support Workers (Drivers Preferred) – Flexible Cover Role | South Wales Locations: Swansea ( Brynhyfryd) & Burry port - Applicants must be willing to travel across these areas. Hours: Day & night shifts Contract: Bank / zero-hours – providing cover for sickness, annual leave, and service needs as required Are you a compassionate and reliable support worker with a full driving licence, looking for a flexible bank role ? Join Active Care Group , a leading provider of specialist care, and support our North Wales teams by providing essential cover during staff sickness and annual leave . This role is ideal for those seeking ad-hoc or flexible work , alongside other commitments. This is not a domiciliary care role . You will be part of a specialist team delivering one-to-one support to clients with complex needs, including spinal injuries, brain injuries, epilepsy, neurological conditions, and learning disabilities. When you'll work: Day and night shifts available Bank shifts offered as required to cover sickness and annual leave across 2 of our south Wales packages Flexible scheduling based on service need and your availability What you'll be doing: Supporting clients in their own homes with: Personal care Medication administration Moving and handling Managing clinical equipment Shopping Providing short-term and ongoing cover within existing care packages, and supporting new packages when needed What's In It for You: Up to £14 per hour , dependent on NVQ qualification Full specialist training provided Ongoing support from your Care Manager You'll also receive an additional 14.07% holiday pay on every hour worked Access to our Active Learning Hub (e-learning and in-person development opportunities) Nest Personal Pension Recognition through our Active Awards programme Refer a Friend Scheme – earn up to £1,500 Support from our experienced clinical and business leadership teams If you're passionate about delivering high-quality care and want a bank role supporting services when cover is needed , we'd love to hear from you. Active Care Group is a Disability Confident Employer and is committed to providing reasonable adjustments to support candidates throughout the recruitment process. TPBN1_UKTJ

A World-Changing Company at Lifebit At Lifebit, we're driven by the mission to make complex data analysis simpler and more accessible. We empower key institutions worldwide to revolutionize their data utilization and technology integration. Lifebit is powering the world's federated data platforms for population-scale health and life sciences. Our Federated AI Platform is trusted across national health systems, global pharma, and research biobanks to unlock sensitive biomedical and real-world data securely, compliantly, and at scale. As we scale through our Series B growth phase, we are expanding our product organization to meet the demands of a global market. Join us if you're inspired to tackle meaningful challenges and want to lead the next generation of health technology and cloud-based genomic solutions. The Role We are looking for a high-performing Product Manager to join our growing team and drive the evolution of our platform. In this role, you will be instrumental in bridging the gap between cutting-edge science and world-class software, ensuring our federated solutions solve the most pressing challenges for clinicians and researchers. Lifebit specializes in managing the world's most sensitive genomics data. We need a PM who thrives in an Agile environment, possesses a deep technical intuition, and can translate high-level business goals into a concrete, impactful product roadmap. Your Role and Responsibilities - AI-Powered Platform Development: Lead the design and delivery of AI capabilities within a chat-based product interface, building agentic solutions that leverage tools, skills, agents, and diverse data sources to create a comprehensive agentic platform for users and researchers. - Data Architecture & Integration: Drive the strategy for data modeling, transformation, and standardization across the platform. Own the data ingestion pipeline and ensure seamless connectivity that makes data AI-ready and optimized for advanced analytics. - Agile Product Leadership: Drive the full product lifecycle within an Agile framework, leading cross-functional squads to deliver high-quality features in continuous cycles. - Strategic Roadmapping: Own and plan your product area's roadmap, moving beyond feature lists to focus on outcome-based goals that align with Series B scaling targets. - User Analytics & Design: Lead the integration of advanced user analytics and partner with Design and User Research teams to create intuitive interfaces for complex scientific workflows. - Stakeholder & KPI Management: Measure, track, and report on product KPIs to internal and external stakeholders, providing data-driven rationale for product pivots and investments. - Infrastructure & Tools: Utilise Jira and Confluence as the "source of truth" for technical specifications, ensuring seamless communication across Engineering and Product teams. - Regulatory Compliance: Work closely with Legal and Clinical teams to ensure all product features comply with UK-specific data residency requirements, GDPR, and international health data standards (ISO/IG). What You Bring to the Table - Experience: 4+ years of experience in product management specifically within an Agile team. - AI Ownership: 2+ years of demonstrated work experience with agentic products. - Proven Track Record: Demonstrated experience owning and executing complex product roadmaps from inception to launch. - Technical Proficiency: Expert-level command of Jira and Confluence; ability to hold technical discussions with engineers regarding API architecture and data schemas. - Analytical Rigor: Strong experience with design-thinking principles and utilizing user analytics to drive iteration. - Growth Mindset: Experience working in a high-growth Series B startup environment, demonstrating the ability to build scalable processes while remaining adaptable. Preferred Qualifications - Biotech Acumen: Experience in genetics, medical sciences, or Bioinformatics is a significant plus, but a passion for the field is essential. What We Offer Lifebit is synonymous with a dynamic work culture that encourages both personal and professional growth. Our mission-driven organization is dedicated to making a significant impact in science and healthcare. We provide a comprehensive benefits package, including: - Compensation: £60,000 - £80,000 gross annually + performance-based bonus. - AI Upskilling: Use up to £10,000 and 10 dedicated days per year for qualified AI-related professional development (AI certification, LLM workshop, or AI bootcamp). - Professional Development & Wellbeing: An annual personal development budget of £1,000 for conferences, training, certifications and personal wellbeing. - Remote-First Culture: Work from anywhere in the UK with a home-office stipend. In accordance with 2026 UK employment reforms, we provide Day One access to paternity and unpaid parental leave. - Flexible Working: Receive 25 days of annual leave plus bank holidays and flexible hours to maintain a healthy work-life balance. - Diverse Team: Join an international and diverse team passionate about transforming healthcare through data. - Deep Technology & Science: Get exposure to problems and applications in the cloud, data analysis, ML, life sciences, and big data fields. Join us at Lifebit for a career that promises to be your next significant venture, dedicated to advancing the scientific and healthcare fields. Don't miss the chance to be part of our mission! Life at Lifebit Lifebit is dedicated to fostering an environment where employees can flourish, valuing individual strengths, skills, and passions. We prioritize health and well-being, offering comprehensive benefits and support. Our fully remote model is built on trust and asynchronous communication, utilizing virtual workshops and occasional off-sites to maximize creativity and innovation. Lifebit is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. In compliance with the UK Employment Rights Act and Fair Work Agency guidelines, we ensure transparent pay structures and robust data privacy for all staff. Compliance & Eligibility All applicants must have the right to work in the UK. This role is subject to a standard Disclosure and Barring Service (DBS) check given the sensitive nature of the medical data platforms we manage. Join us in reshaping the future of data analysis and technology integration.

About Stora Stora is building the operating platform for modern self-storage businesses. Our software helps operators manage bookings, payments, customers, facilities and day-to-day operations from one place, while automating much of the work that traditionally makes running a self-storage business unnecessarily complicated. In just over five years, Stora has grown from an early-stage product into a platform used by more than 500 operators. We're a product-led, remote-first company with an experienced engineering team and ambitious plans for what comes next. Now, as the engineering organisation grows, we're hiring an Engineering Manager to make sure the way we lead, develop and support engineers grows with it. The Role This is a genuine people leadership role. You'll manage approximately 12 engineers working across three product teams, with the team expected to continue growing. Each product team has a Tech Lead responsible for technical direction, alongside Product and Design. Your focus is different: the engineers themselves. This isn't a role for somebody looking to move away from engineering completely, though. You'll need enough technical depth to understand the work, follow engineering discussions and ask good questions without needing to be the person making every technical decision. You'll work closely with our Head of Engineering and have support from People, but you'll have meaningful autonomy to improve how engineering management works at Stora. What Else You'll Own Engineering Management - Manage engineers across multiple product teams through regular, useful 1:1s, coaching and clear feedback. - Make expectations clear and help engineers understand what good performance looks like. - Identify performance issues early and handle difficult conversations properly when needed. - Support engineers in progressing from junior through senior and beyond. - Build strong relationships with engineers without creating unnecessary management overhead. Performance & Progression - Own the engineering performance and progression approach. - Review and improve our existing career levels, expectations and review processes. - Make promotion and progression decisions that are consistent, evidence-based and understood by the team. - Create a culture where feedback happens throughout the year rather than being saved for formal reviews. Hiring & Team Development - Own engineering hiring alongside the relevant Tech Leads and wider team. - Help define what we need before a search begins, assess candidates properly and maintain a high hiring bar. - Ensure new engineers have a structured and useful onboarding experience. - Think proactively about team composition, capability gaps and future hiring needs. Team Health - Pay attention to engagement, retention, collaboration and emerging people issues across the engineering organisation. - Work with Tech Leads when team problems sit somewhere between technical delivery, behaviour and team dynamics. - Help maintain a strong remote engineering culture as Stora grows. Technical Context - Stay close enough to the engineering work to understand what the team is solving and the environment they're working within. - Be comfortable reading code, following pull requests and participating intelligently in technical conversations. - Partner with Tech Leads without competing with them for technical ownership. What Success Looks Like After your first year, we'd expect: - Engineers to have a clear understanding of what is expected of them and how they can progress. - Managers and engineers to be having better, more useful conversations about performance and development. - Performance issues to be addressed early rather than becoming surprises. - A progression framework that works for the engineering organisation Stora has become, not the company we were several years ago. - Stronger and more consistent hiring and onboarding. - The Head of Engineering spending less time acting as the default people manager for the entire engineering organisation. What We're Looking For We're looking for an experienced Engineering Manager, rather than somebody taking their first step into management. You'll ideally have: - Previous experience directly managing software engineers across more than one team or product area. - A strong track record of developing engineers at different stages of their careers. - Hands-on experience managing performance, including difficult or underperformance situations. - Experience making promotion and progression decisions. - Experience running or improving engineering career frameworks, review cycles or progression processes. - Previous experience hiring software engineers and building effective interview processes. - An engineering background that allows you to understand code and contribute meaningfully to technical conversations. - The judgement to know when to get involved and when to leave technical decisions with the Tech Leads. - Strong written and verbal communication skills, particularly in a remote environment. - A practical understanding of how AI tools are changing software engineering and experience using them in your own work. Experience with Ruby or Rails would be useful, but it isn't essential. We're much more interested in whether you can lead engineers well. What This Role Isn't It's worth being clear that this isn't: - a Tech Lead role with some people management added on; - a delivery or project management position; - a Product Manager role; - a hands-on engineering role where you'll spend most of your week writing production code; - a first Engineering Manager opportunity. Technical leadership already exists within the product teams. We're hiring you because engineering management itself deserves dedicated ownership. Our Technology You won't be expected to spend most of your time writing production code, but you should be comfortable working around our stack. Backend: Rails, PostgreSQL, Redis, Sidekiq, TimescaleDB Frontend: Turbo, React, ViewComponents, Sass Testing: Minitest, Playwright Deployment: GitHub Actions, Heroku Salary & Benefits - Salary: Highly competitive and depending on experience - Location: Fully remote within the UK or Ireland - Belfast office: Available for anyone who wants to use it - Private health insurance for you and your family - Company pension - 35 days' annual leave inclusive of applicable public/statutory holidays, depending on location - Learning and development support - Share options - Work-from-home budget Our Hiring Process We're reviewing applications as they arrive rather than waiting for a closing date. If your experience looks like a strong match, we'll explain the process clearly from the outset and move quickly. Equal Opportunities at Stora Stora is an equal opportunities employer.c We want to build a workplace where people are treated fairly, with dignity and respect, and where different backgrounds, experiences and perspectives are valued. We welcome applications from suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. Recruitment and employment decisions are based on merit, competence and business need, and we promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. We're both a financial services and a software company and one of Europe's fastest growing fintech companies. Operating in the UK, Italy and Ireland, we're over 350 employees (from 26 nationalities) strong. We're a place where anyone can thrive. We're all about doing the right things for the right reasons, high standards, ambition, drive and focus. What's in it for you - Competitive salary - Private healthcare for you and your family - Pension scheme - Flexible working options including working from home or our Marylebone office - 60 days' work anywhere, even outside the UK if you want - 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday - Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget - Employee Assistance Programme and wellbeing portal The role We're hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo's digital B2B customer community strategy and ecosystem. Key responsibilities: - Community Strategy - Customer Education & Content - Knowledge Management - Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing Must have: - Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. - Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. - Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. - Understanding of customer education, self -service and knowledge management best practices. - Familiarity with B2B customer community platforms, content management systems and digital engagement tools. - Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. - Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. - Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. - A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale.

Senior Vehicle Diagnostics Technician / Engineer Llanelli , South Wales | Up to £45,000 | Permanent, Full Time An opportunity to play a key role within a growing automotive engineering business, working with some of the world's leading vehicle manufacturers. We are looking for an experienced vehicle diagnostics professional to join the team in a senior, hands-on role; providing specialist automotive engineering, testing, diagnostic and vehicle certification services to OEM customers, alongside expertise across conventional, hybrid and electric vehicle technologies. This is not primarily a desk-based electronics engineering position — we're looking for someone who understands vehicles because they've actually worked on them. You could be a Vehicle Diagnostic Technician, Master Technician, Diagnostic Engineer, Senior Vehicle Technician, Workshop Supervisor, Technical Specialist or similar , ideally with experience gained within an OEM, automotive manufacturing plant, Tier 1 supplier, dealer/retailer or other technically demanding automotive environment. The Role You'll combine hands-on vehicle diagnostics, technical investigation, testing and engineering support , while taking increasing responsibility for projects, customers and team members. You'll be involved in: Vehicle diagnostic testing, fault-finding and root-cause investigation. Working with diagnostic equipment and vehicle electrical/electronic systems. Practical vehicle testing, validation and certification activities. Supporting diagnostic development, tooling and engineering projects. Analysing vehicle and diagnostic information and producing technical reports. Working with customers, suppliers and internal engineering teams to resolve technical issues. Mentoring engineers and technicians and helping develop engineering capability. Taking increasing responsibility for projects, people and customer relationships. Occasional travel to other ATC sites, customer locations in the UK and potentially internationally. What We're Looking For We're particularly interested in someone with substantial practical automotive experience and a proven track record . You'll ideally have: Strong vehicle diagnostics and fault-finding experience. Good practical understanding of vehicle mechanical systems. Hands-on experience working on vehicles — engines, brakes, components, tools and test equipment. Experience using diagnostic equipment and electrical test equipment such as a multimeter. OEM, automotive manufacturing, Tier 1, dealership or similar experience. Good electrical/electronic understanding alongside mechanical knowledge. Strong problem-solving skills and the ability to investigate an issue and work out what is actually happening. Previous leadership experience as a Team Leader, Supervisor, Manager, Senior Technician or Technical Lead , or relevant management/leadership qualifications. A full UK driving licence and willingness to travel. A degree in Automotive, Mechanical, Electrical/Electronic Engineering, Mechatronics or a related discipline would be advantageous, as would qualifications such as ILM; however, qualifications aren't the deciding factor. Proven ability, practical experience and the right attitude are most important. Knowledge of areas such as CAN/CAN FD/LIN, UDS/DoIP, vehicle electrical architectures, EV/hybrid systems, high-voltage systems, diagnostic development or tools such as Vector CANoe/CANalyzer would be beneficial, but don't expect to tick every box. The Person This is perhaps the most important part of the role. We're looking for someone who ' does' rather than 'just talks' . Someone who can be presented with a difficult vehicle fault and will get to the bottom of it. Someone happy picking up a tool, connecting test equipment, getting hands-on with a vehicle and working through a problem — but equally capable of sitting down with a customer, explaining the issue clearly and taking responsibility for resolving it. You'll need to be comfortable working under pressure, adapting when priorities change and taking ownership when something needs doing. We're not specifically looking for a newly qualified graduate. The business already has plenty of highly qualified people. We're looking for someone who brings years of genuine automotive experience, practical knowledge, judgement and credibility , together with the ambition and leadership ability to develop into an increasingly senior member of the business. Salary & Hours Salary: Up to £45,000 depending on experience Location: Llanelli, South Wales Working hours: Monday–Thursday 8:30am–5:00pm; Friday 9:00am–3:00pm The role is predominantly Llanelli-based, five days per week , with occasional travel to customer and sister sites, UK and internationally. Why Join? You'll be joining a specialist automotive engineering business with the backing and international reach of the wider group, working at the sharp end of automotive diagnostics, testing and electrification. For the right person, this is an opportunity to become a key technical member of the business , develop your leadership responsibilities and build a long-term career as the company continues to grow. If this sounds like you, please apply and I'll be in touch. SR TPBN1_UKTJ

ILM Trainer Coach to start in October South Wales, M4 Corridor Full Time Permanent with travel to the learners however the majority of the role is remote working £28k - £34k plus great benefits including 1pm finish on Fridays and 30 days holiday (inc Christmas shut down and birthday off) plus bank holidays and much more Our award winning training provider are on a mission to grow the business sector, they are looking to strengthen their delivery team with the appointment of a new team member based within South Wales. This is a fantastic opportunity for someone with a passion for the supporting Management learners who would like to work within an Ofsted ‘Good' Government Funded Work-Based Training Provider. The chosen candidate will be a high performing, qualified, experienced, and enthusiastic individual who enjoys working as part of a team and has a thirst for delivering high quality and service to all concerned parties. Experience in the delivery of Management Apprenticeship Standards and the differences in the sector post 2017 reforms is highly desirable. You will manage and be responsible for a caseload of learners based in the South Wales (Along M4 Corridor) This will include supporting the entire learner journey, including: · Enrolment / induction and initial assessment · Business teaching, learning and assessment · Coaching / mentoring · Delivery of Functional Skills English and math · Supporting the wider curriculum (PREVENT, British Values, Safeguarding, ICT, Information, Advice and Guidance, etc.) · Correct completion of mandatory paperwork to evidence all aspects of the learner journey to an auditable standard Essential industry specific experience: · Minimum five years' recent and extensive experience working in the business sector, · Up-to-date, relevant, deep, and broad experience of working within a management position, · Passion for work-based learning · Experience in the occupational area of the apprenticeships including practical and current knowledge of working practices, infrastructure, tools and technologies to support applications · Occupational competence with a comprehensive and proven track record of service within management roles supported by a detailed and documented CPD record · Extensive knowledge and experience of various aspects of business activities e.g., finance, project management, team leading, customer service etc. Essential Qualifications · Level 5 qualification in management, or equivalent and an Assessor qualification · Level 2 Functional Skills in English and math or ability to undertake them successfully within probation period · Experience of working with and maintaining quality assurance processes and complying with regulatory requirements · Commitment to continuous professional development relevant to the industry area being assessed We are looking for you to have working knowledge of various aspects of business activities e.g., finance, project management, team leading, customer service etc.· Competency to deliver up to a L5 Operations Manager apprenticeship Standard Benefits Early finish Fridays 1pm, 30 days annual leave including contractual 28 days inc.Christmas shutdown and day off for Birthday • Employer pension contribution • Laptop/mobile phone • Monthly 1 to 1 meeting with your line manager • Annual appraisal with your line manager • Annual Christmas Dinner • Complimentary tea and coffee • Working in partnership with Credit Union • Monthly & Annual Awards • Disability Confident Provider Wellbeing Benefits • Employee Assistance Programme offering counselling support and advice from day 1 of employment • Healthy Workstation Allowance up to £150 • Annual wellbeing meeting with your line manager's manager • Employee Mental Health & Wellbeing Group • Employee Mental Health Champions • Flexible/home working encouraged • Wellbeing room and staff room on site • Signed up to the ‘Time to Change' Employer Pledge • Excellent wellbeing support, wellness action plans, employee assistance programmes and actively promote and engage with MIND Cymru Additional Benefits after 1 years' service Westfield Healthcare cash plan (dental, optical, counselling, therapy treatments, Westfield Rewards) worth £700 • Group Sick Pay Scheme Additional Benefits after 2 years' service Additional holiday accrued after 2 years' service starting from 1 day per year up to a maximum of 5 days To apply for the role of ILM Trainer Coach, South Wales please email your cv to Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process. JBRP1_UKTJ

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements The role We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a Saa S onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. About Vestd Vestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a B Corp-certified company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out this short video from our founder, Ifty. What success looks like in year one You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. What you’ll own Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. What we’re looking for Essential elements for this role We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. A Saa S background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role. At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a Saa S business, ideally where the product requires configuration or guided setup Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence. At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2 B accounts Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance High attention to detail, particularly where accuracy and compliance matter Comfortable working independently in a fully remote environment Nice to have These will help you stand out from the pack: Finance or legal background (e.g. professional services, company secretarial, tax) Startup/scale-up experience Knowledge of shares and share schemes Experience working in a remote-first team Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our application process We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: Apply online 20-minute screening call Short take-home task — (we'll tell you what this involves upfront) 45-minute skills based interview with the hiring manager and team member 45-minute team cultural interview 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Why work at Vestd? Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): This job is remote-first, although attendance is required twice yearly at our in-person get-togethers A flexible environment to help you achieve the best work/life balance Equity, of course! (After the qualifying period) Monthly recognition scheme, where we celebrate our folk Support with home working equipment A personal training and development budget to keep your career and professional growth on track Private medical insurance (after the qualifying period) Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion Great team ethos, connect through regular team and company socials. 25 days annual leave plus one extra day per year of service (up to five days) Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. Culture fit What makes Vestd folk collaborative, adaptable, and eager to grow? Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm Adaptable - open to taking on responsibilities beyond the defined role as needed Passionate about contributing to a culture of innovation, collaboration, and continuous improvement Embraces technology to improve processes and drive efficiency What you can expect Our culture is our backbone (Breathe HR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations ‘Sustainable Development Goals . This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our five-star reviews . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, Tech Round, and Business Cloud’s Fintech50. See more about our awards here . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Equality, diversity and inclusion (EDI) at Vestd At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. Research shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Five Sigma is reinventing the way insurance claims are being handled. We are insurance and tech veterans who believe that efficiency is the name of the game. We build the most advanced data-oriented claims platform in the industry, allowing insurance companies to provide their customers the trust and experience they deserve SUMMARY We’re looking to hire a Project Manager to join our Project Management team, within our Professional Services group. In this role, you will be responsible for launching new customers on Five Sigma Saa S platform, as well as dealing with the onboarding of existing customers. To accomplish that, the Project Manager works with our customers to build out the initial application configuration and review the primary settings and functionality of Five Sigma’s platform and applications. The Five Sigma Project manager is responsible for the overall management of a project throughout its lifecycle ensuring our projects fall within the applicable scope, time, and budget, and occasionally assists during the pre-sale engagement. The Five Sigma Project manager can manage complex projects or smaller programs that require coordination of work between various parties like customer teams, Internal Five Sigma development and product teams, and other third parties that may be involved in a project. The day-to-day of this role includes hosting kick-off calls to coordinate, plan, and measure the implementation of new clients and ensuring the client is on track with their onboarding process. This includes traveling to meet clients, engaging with their external and internal teams, understanding & documenting their business and technical requirements, managing the implementation of the Five Sigma platform, and transitioning the client to the Customer Support & Success team. THE ROLE ● Conduct the project planning activities and manage the execution of large-scale, high-risk, or strategic projects from Initiating to successful go-live on time, scope and budget. ● Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer. ● Manage relationships with project stakeholders, keeping them informed of progress and issues, in order to manage expectations on all project requirements and deliverables ● Ensure proper use of methodology, tools, and procedures ● Analyse risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action ● Establish trust with clients by learning about their organization, processes, team member, and desired outcomes ● Work with a client’s internal and external teams to understand the operational and technical requirements of the project ● Ensure the timely and successful completion of projects, as well as the transition to the customer support & success team post-production ● Work with the customer to create end-user training and establish support channels for go-live and post-production support ● Plan and manage the project resource allocation with relevant departments within the organization ● Ability to manage multiple projects and clients at one time ● Provide technical, business consulting, and product expertise to customers enabling comprehensive implementations and solutions ● Enable and configure various product features that meet the customer's needs within contractual constraints or identify change requests when needed ● Identify use cases, roles, and other business requirements for each implementation ROLE REQUIREMENTS ● More than 5 years of project management experience in Insurtech large-scale strategic projects - must ● Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, quality management, monitoring and reporting, documenting and record keeping ● Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise, and tactful communication with senior executive management, clients, peers, and team members ● Proven ability to manage multiple projects at a time with multiple constituents ● Strong client-facing and internal communication skills ● Strong written and verbal communication skills ● Strong organizational skills including attention to detail and multi-tasking skills ● Experience in writing functional (business & technical) requirements ● Experience in delivering client-focused solutions based on customer needs that fit within the scope of the project and statement of work ● Strong technical background and technical understanding. ● Demonstrated experience leading cross-functional teams within a formalized methodology ● PMP certification and /or other industry and project management certifications are an additional benefit ● Location: Remote UK

At Home Bargains, you’ll find more than just a job, you’ll find opportunity. Customers often come in for one thing and leave with a full trolley, and that’s thanks to the great teams behind every shopping trip, that’s where our Deputy Managers make it happen. If you’re ready to take the next step in your retail career, love working with people, and thrive in a fast-paced environment, this could be the start of something big. As a Deputy Manager, you’ll be on the shop floor, leading by example, supporting your team, and ensuring the store runs smoothly. Whether you’re motivating colleagues, solving customer queries, or jumping in during busy moments, you’ll help make the store a place customers love to shop. Our stores are fast-paced, vibrant, and driven by teamwork and passion. You’ll build leadership skills, grow your confidence, and develop your career as part of a business on the rise. Ready to lead a team and elevate the shopping experience? 44 hours per week • Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements., • Contributable company pension scheme, • 10%store discount at all our retail stores, • Access to our in-house training programmes delivered face-to-face and through our online learning platforms, • MyHB colleague benefits platform with access to:, • Discounts UK wide on retail, leisure, hospitality venues, • Employee Assistance Programme with 24/7 confidential counselling and advice line, • Low cost voluntary insured health cash plans and cancer cover Lead by example, lift the team: As a hands-on leader, you'll set the tone on the shop floor, motivating your team, jumping in where needed, and making sure everyone feels supported. Your energy and guidance help create a workplace where people enjoy coming to work and customers love to shop. Put people first, every time: Whether you're helping a colleague grow in confidence or making sure a customer leaves with a smile, your leadership will shape the store’s atmosphere. You'll coach your team through busy days, guide them to deliver great service, and keep standards high across the board. Keep the store thriving:From managing daily tasks to reacting quickly when things change, you'll stay focused and lead with purpose. Whether it's helping your team stay on top of priorities or jumping on the shop floor to lend a hand, you’ll make sure the store runs smoothly and feels great to shop in. Grow confident, capable leaders: You won’t just lead the team, you'll help shape it. From giving feedback and sharing knowledge to supporting training and spotting potential, you’ll play a big part in developing the next generation of Home Bargains leaders. • Experience supervising medium to large retail teams in a fast-paced retail environment, • A proven track record of achieving significantly high weekly sales targets, • Experience managing a varied range of retail categories, • A strong understanding of store operations, performance management, and customer service You should also demonstrate the following key competencies: • Prioritising and organising work effectively, • Clear and confident communication, • Managing and developing teams, • Problem solving and decision making, • Talent development and succession planning, • Commercial awareness and a results-driven mindset We expect lots of interest, so get your application in early — the closing date might move forward! At Home Bargains, customers often come in for one thing and leave with a full trolley — and it’s our amazing teams who make that possible. Our aim is simple: to deliver top brands at bottom prices, every day. Working here is fun, fast-paced, and never dull, there’s always something new happening in our growing and ever-changing business. As one of the UK’s fastest-growing discount retailers, we’re expanding rapidly, creating fantastic opportunities for you to develop and progress with us. No matter where you begin, Home Bargains is a place to grow, where passion meets potential and every contribution helps build something truly special. Many colleagues say, "I only came in for one thing… but I came out with a career." And with supportive teams across our business, you’ll find an inclusive environment where you can thrive and be part of something exciting. #J-18808-Ljbffr

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £24,762 per annum Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme , contributing 5% on earnings up to £24,762 . Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free Chip X subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision the wealth app for our community, giving them one place for saving and investing. Who we are Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. About Vestd Vestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a B Corp-certified company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out this short video from our founder, Ifty. Equality, diversity and inclusion (EDI) at Vestd At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. Research shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. The role As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. The primary responsibilities of this role Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes Identifying risks to engagement or retention early and working collaboratively to address them Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience Key deliverables for this role Continual improvement to MRR Tickets completed and time to serve SLA Improvements in cost to serve Reviews, testimonials Customer retention Referrals Upgrades Essential elements for this role These are the skills and qualifications we consider essential for this role: Experience working with customers in a B2 B, Saa S or professional services environment, ideally supporting growing or founder-led businesses Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust Minimum 3 years experience in a commercial environment Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth Highly organised, able to prioritise effectively in a fast-moving environment Customer relationship-building skills Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time Work collaboratively with team members from different departments (sales, product, marketing) Confident working remotely, managing your own workload and staying connected to a distributed team Nice to have These will help you stand out from the pack: Experience working within finance or a regulated environment Startup or scaleup experience, either supporting customers or working within one Knowledge of shares and share schemes Exposure to founders, fundraising processes or early HR operations Experience working with regulated, financial or compliance-led products An interest in entrepreneurship, business growth or the startup ecosystem Culture fit What makes Vestd folk collaborative, adaptable, and eager to grow? Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm Adaptable - open to taking on responsibilities beyond the defined role as needed Passionate about contributing to a culture of innovation, collaboration, and continuous improvement Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. What you can expect Our culture is our backbone (Breathe HR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations ‘Sustainable Development Goals . This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our five-star reviews . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, Tech Round, and Business Cloud’s Fintech50. See more about our awards here . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Why work at Vestd? Vestd is a great place to work. Don’t just take our word for it - take a look at the award-winning suite of benefits that you can look forward to as one of our folk: This job remote-first, although attendance is required twice yearly at our in-person get-togethers A flexible environment to help you achieve the best work/life balance Equity, of course! (After the qualifying period) Monthly recognition scheme, where we celebrate our folk Support with home working equipment A personal training and development budget to keep your career and professional growth on track Private medical insurance (after the qualifying period) Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion Great team ethos, connect through regular team and company socials. 25 days annual leave plus one extra day per year of service (up to five days) Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. Our application process We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: Apply online 20-minute screening call 45-minute interview with the hiring manager and team member Task-based assignment 45-minute team cultural interview 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Description About Spotted Zebra At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. What we do Spotted Zebra brings Interview Intelligence , Skills Assessment s, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025 , secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List . But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Our Dazzle (That's Our Team!) Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. What you'll be doing As our Integration Solutions Consultant, you're the technical integration expert our enterprise customers rely on to connect Spotted Zebra seamlessy into the systems they already run on . You join implementations when the conversation turns technical - ATS, Workday and other HRIS, SSO, Outlook and Microsoft 365, data flows and field mapping - and you make integrations work. You won't own the whole implementation (our Implementation Managers and Skills Science Solutions Consultants lead that), and you won't be hands-on building every integration - we have a dedicated Product Integration Engineering team for that. You are the customer-facing front of that team: the person who scopes what's possible, designs how data should flow, and gives customers clear, credible answers on technical feasibility, then works tightly with our engineers to deliver it. If you love untangling enterprise tech stacks, can hold your own with TA Leaders, Recruiters and IT architects alike, and want to shape how a fast-evolving product plugs into the world's biggest employers - this one's for you. Key responsibilities: Act as the technical integration expert across enterprise implementations, joining solution and discovery conversations when they turn to ATS, Workday/HRIS, SSO, Outlook/Microsoft 365, data flows, field mapping and integration options Lead integration discovery - understanding the customer's tech stack, map their requirements to Spotted Zebra's integration capabilities, and translate business goals into a workable technical design Design and document field mappings, data flows and integration approaches, including the source of truth between systems such as Workday and Spotted Zebra, and what is standard versus bespoke Scope and confirm technical feasibility - what's available today versus on the roadmap - giving customers honest, credible answers and escalating to the Product Delivery Manager and Product only by exception Support pre-sales as the integration expert - joining sales conversations with prospects to assess feasibility, answer technical questions, scope requirements, and contribute to RFPs and security questionnaires so deals are set up to succeed at implementation Act as the customer-facing front of our Product Integration Engineering team - translating customer requirements into clear integration specs, working primarily with that team's Product Manager (and directly with engineers when needed) to get integrations built, and keeping the customer informed throughout Own the integration workstream alongside the Implementation Manager - spotting risks early, coordinating with Product Integration Engineering, troubleshooting issues, and keeping delivery on track to go-live Partner with the Skills Science Solutions Consultant on what assessment and AI Interview evidence is appropriate to share back into the ATS, and with the Product Delivery Manager on feasibility and customer-specific product work Support phased approaches - enabling customers to go live without a full integration and add ATS/Workday integration later Build repeatable integration playbooks, templates and documentation, and feed integration insights back to Product and Engineering to make delivery more scalable Provide input to information security, SSO/identity and supplier onboarding conversations as needed Help shape the integration roadmap - channelling customer needs, recurring requirements and field insights to the Product Integration Engineering team's Product Manager to inform priorities and influence what we build next Requirements Must-Haves ✅ Hands-on experience designing and delivering integrations between Saa S products and enterprise systems including Workday, Success Factors and Oracle Strong working understanding of integration methods and concepts - APIs, webhooks, data/field mapping, ETL, SSO/SAML and common HR data flows Customer-facing confidence - able to lead technical discovery with both senior business stakeholders and technical/IT teams, and explain complex integration topics in plain language Comfortable navigating ambiguity in a fast-evolving product, with the judgement to know what's standard, what's bespoke, and when to escalate Experience supporting sales cycles and pre-sales as a technical or solutions expert - comfortable being the integration authority in front of prospects, not just delivering after the deal is signed Experience contributing to RFPs, security questionnaires and technical proposals - comfortable with the written and compliance side of enterprise deals Strong organisational skills, able to run multiple integration workstreams across concurrent enterprise implementations A genuine startup mindset - adaptable, resilient, resourceful, and comfortable delivering something that's still evolving Nice-to-Haves Familiarity with SSO/identity (SAML, OIDC), Microsoft 365/Outlook integration, and middleware/i Paa S tools (e.g. Kombo/Merge) Data literacy or light scripting (JSON, SQL, Postman) to validate and troubleshoot integrations Exposure to AI governance, information security processes, or supplier onboarding requirements Willingness to travel occasionally for client visits, including potential international travel Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies , giving you everything you need to do your best work. Our Commitment to Diversity & Inclusion At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

General Store Manager | High-Volume Retail | Aberystwyth | Up to £55,000 + Bonus Zachary Daniels Retail Recruitment is partnering with a leading UK retailer to recruit a General Store Manager for a high-volume store in Aberystwyth. This is a senior leadership opportunity for an experienced retail leader who thrives in a fast-paced, commercially focused environment. You'll take full accountability for the store, leading a significant team and management structure while driving sales, customer experience, operational standards and people performance. Key responsibilities include: • Driving sales, profitability, productivity and commercial KPIs, • Leading a high-volume operation while maintaining strong customer and brand standards, • Creating an excellent customer experience, • Leading, coaching and developing a large team and management structure, • Building a strong talent pipeline and succession plan, • Managing P&L, payroll and operational costs, • Driving stock, visual and operational standards, • Using trading data and customer insight to identify opportunities and take action, • Leading effectively through peak trading, change and competing priorities, • Partnering with senior leadership on wider business initiatives About You We're looking for an experienced General Store Manager, Store Manager or Senior Retail Leader with a strong background in fashion, supermarket, big-box or another high-volume, customer-led retail environment. You'll bring: • Strong experience within a high-volume retail environment, • Experience leading large teams and management structures, • A strong commercial track record across sales, profitability and productivity, • Experience managing significant P&L, payroll and operational costs, • Excellent people leadership and a passion for developing talent, • Strong commercial judgement and the ability to turn data into action, • The resilience, pace and presence to lead at scale What's on offer? • Up to £55,000 + competitive bonus, • Senior leadership responsibility within a high-volume store, • Genuine progression opportunities, • Leadership development and long-term career growth, • The opportunity to make a significant commercial and people impact within the local community If you're an experienced retail leader with a strong commercial mindset and enjoy combining sales, customer experience, people and operational performance, we'd love to hear from you. Apply today. BBBH37460 JBRP1_UKTJ

Vital Hub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Product Owner will work with the product(s) and project(s) that are assigned to you as part of your portfolio. You will be considered a “details” person. You will work with your assigned Product Manager to build products from existing ideas and promote new ideas based on your product experience and your contact with customers. You must possess a unique blend of business and technical savvy; ability to see a big picture vision and help drive to make that vision a reality. You must enjoy spending time in the details of a product and to understand its problems and find innovative solutions. Most importantly, you must be able to lead a product backlog and plan and ensure their execution and success. You are the liaison between Product Management and Development. The ideal candidate will be able to communicate effectively, be highly detail-oriented and have a passion for learning about the products and determine how best to improve them. Manage and prioritize a product backlog that defines the strategic work to be completed that will be shared internally and drives the development work that will be done for the product. Gather, define and write up the product and services requirements; getting input from customers, prospects, partners, sales, development, external market trends and competitors in defining a cohesive set of product requirements and features that are market-driven and can be feasibly delivered. Produce Business Requirements Documents, Business Cases, Product Release Plans and other documents as required. Promote high standards and innovation in product changes and new features. Define the product release cadence with the Product Manager and ensure that releases are done properly, on time and on budget. Be hands on in approach and help fill gaps as required for the product success. Provide input on how resources should be allocated across product initiatives. Proactively identify risks, concerns, issues, and intervene as required to ensure that product releases remain on track. Proactively identify, intervene and mitigate significant product risks. Provide release progress updates to Product Manager and/or stakeholders. Responsible for helping onboard new staff and providing them initial knowledge of the product. Work with all the teams related to the product that they are following Vital Hub’s defined standards, best practices, and processes. Answer product-related questions from the Sales, Business Development, Marketing and external Business Partner organizations. Ensure that the professional services, sales, development and customer support have all the product information and understand product releases to ensure product success. Ensure the product requirements are effectively communicated throughout the respected teams. Build solid client relationships prioritizing client satisfaction. Be a client advocate. Help with technical presentations and product demonstrations at customer briefings, industry conferences, and other public-speaking forums. Ensure that all product team members are happy, productive, and valued team members. Demonstrable experience as a Product Owner, Scrum Master or Business Analyst Excellent written and verbal communication skills. Experience working across the full product development lifecycle and coordinating UAT phases with business users. Experience of writing requirements documentation/stories Experience of working closely with developers and business users in a highly collaborative environment Experience of working in agile development teams Experience of using defect tracking and test management tools such as JIRA, Zephyr, confluence. Experience in requirements management Ability to learn product configurations and train internal stakeholders or customers Strong analytical and problem-solving skills. Excellent Teamwork skills with proven ability to influence cross-functional teams without formal authority. Active listening skills and multi-tasking capability Project Management experience or relevant qualifications Technical product knowledge or domain expertise Market research and competitive analysis skills Initial screening call with the Talent Team Virtual Interview with the Product Manager – verbal and technical assessment Virtual Interview with the Head of Product Management & Head of HR As an equal opportunities’ employer, Vital Hub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Vital Hub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

HR Manager West Wales Salary: Up to £75,000 DOE Permanent Full-Time Are you an experienced HR professional looking for your next senior-level opportunity within a fast-paced and growing organisation? Regional Recruitment are recruiting for an experienced HR Manager to join a well-established manufacturing organisation based in West Wales. This is an excellent opportunity for a commercially focused HR professional to take responsibility for both operational and strategic HR across a large workforce, while leading and developing an established HR team. • Salary of up to £75,000 depending on experience, • Permanent, full-time opportunity, • 40 hours per week, Monday to Friday, • Site-based role, • HR responsibility for approximately 750 employees, • Leadership of an HR team of around 7 people, • Opportunity to shape and implement HR strategy, • Ongoing training and progression opportunities, • Enhanced holiday entitlement, • Free onsite parking, • Subsidised canteen, • Pension scheme, • Discounted staff shop, • Employee engagement activities, • Retail discounts, • Health and wellbeing supportld, • Death in Service scheme, • Extensive recent experience in a similar HR Manager role, • Experience working within a manufacturing or production environment, • Experience leading and developing HR team members, • Experience working within a unionised environment, • Experience supporting a large workforce or multi-site operation, • Strong commercial awareness and understanding of how HR can add value to a business, • Experience managing complex employee relations matters, • Strong knowledge of current UK employment legislation, • Experience developing recruitment and retention strategies, • Experience using HR systems and reporting on people data, • Experience supporting learning and development initiatives, • Lead the delivery of both operational and strategic HR across the site., • Drive and implement the agreed HR strategy in line with wider business objectives., • Develop initiatives focused on recruitment, retention and employee engagement., • Work with site management and recruitment teams to identify recruitment and retention challenges and develop targeted solutions., • Coach, support and advise the Senior Management Team on all HR and people-related matters., • Provide guidance and support to employees regarding employment, benefits and welfare matters., • Ensure learning and development needs are identified, supported and effectively delivered., • Lead and support the HR team with day-to-day activity and project work., • Monitor HR metrics and identify opportunities for improvement., • Provide specialist advice on complex employee relations matters, including disciplinary, grievance, sickness absence, performance, appeals and harassment/bullying cases., • Ensure HR systems and employee data are accurately maintained and appropriately reported., • Support the continued development of people management practices, policies and processes., • Maintain high standards across the HR function and ensure best practice is consistently applied., • Work closely with senior leadership to support wider organisational and people initiatives., • Support and deliver HR projects as required by senior HR and operational leadership., • Provide strong leadership and direction to the HR team., • Build effective relationships with senior leaders, managers and employees., • Demonstrate strong commercial awareness and understand how HR can support business performance., • Be confident handling complex and sensitive employee relations matters., • Coach and influence managers while challenging where appropriate., • Remain organised and focused within a fast-paced operational environment., • Take ownership of priorities and manage competing demands effectively., • Promote a positive and consistent approach to people management., • Lead by example and promote the organisation's values across the business. You will be joining a well-established organisation operating within the Manufacturing sector, with a strong reputation for quality and a large operational workforce. The business continues to invest in its people, processes and long-term growth, making this an excellent opportunity for an experienced HR Manager to make a genuine impact. This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary and contract opportunities across the Commercial, Construction, Industrial, Technology and Engineering sectors. To explore more roles available across the UK, please visit Regional Recruitment. #J-18808-Ljbffr

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership , working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7 M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data . As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams . Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM). Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them. Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement. Lead decision-making on critical technical strategy and implementations which affect your business area. Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense. Work with partners and suppliers to integrate their systems with Our Future Health’s. Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products. Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation. Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term. Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills You have led the architectural design of systems. Highly proficient in cloud engineering (preferably in Azure; AWS and GCP) Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data. Highly proficient working with Infrastructure as Code (Terraform, Ansible) Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous. Experience with Spark, Databricks, data lakes/lakehouses. Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. Postgre SQL) and familiarity other types of data store (blob, document, graph). Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and Git Hub. Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc. Experience of working with sensitive personal data. Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders. Proven ability to communicate with stakeholders and audiences at different levels. Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices. Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued. Strong understanding of software quality principles and practices. Experience in mentoring and coaching less experienced engineers. Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation . We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model . You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data , while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence , helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity . You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority . Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale . Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have. 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations. Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role. Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits Competitive base salary from £105,000 per annum Generous Pension Scheme – We invest in your future with employer contributions of up to 12% 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you Enhanced Parental Leave – Supporting you during life’s biggest moments Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@.uk

Transport Consultancy Wales Ltd - Cross Hands, Carmarthenshire We are looking for an experienced Transport Consultant to join Transport Consultancy Wales Ltd. This is a varied, hands-on role working with a wide range of commercial vehicle operators across Wales and England, helping them maintain high standards of operator licence compliance, vehicle roadworthiness and transport management. We are particularly interested in someone with a strong background in commercial vehicle maintenance, fleet compliance and auditing. The role WE'RE RECRUITING - TRANSPORT CONSULTANT Transport Consultancy Wales Ltd - Cross Hands, Carmarthenshire We are looking for an experienced Transport Consultant to join Transport Consultancy Wales Ltd. This is a varied, hands-on role working with a wide range of commercial vehicle operators across Wales and England, helping them maintain high standards of operator licence compliance, vehicle roadworthiness and transport management. We are particularly interested in someone with a strong background in commercial vehicle maintenance, fleet compliance and auditing. The role A significant part of this position involves visiting customers at their premises, carrying out compliance audits and reviews, examining maintenance and driver records, identifying areas for improvement and working directly with operators and transport managers. Our customers are located throughout Wales and England, so regular travel is an essential part of the role. Applicants should be comfortable spending a considerable amount of their working week visiting customer sites, travelling and working independently away from the office. The position will also involve office-based compliance work, including reviewing records, monitoring customer systems, preparing reports and following up on actions identified during audits and site visits. The role will include: • Carrying out customer site visits across Wales and England, • Conducting transport compliance audits and producing detailed audit reports, • Reviewing vehicle maintenance and roadworthiness systems, • Checking PMI/safety inspection records and maintenance documentation, • Reviewing brake test reports, defect reporting and rectification records, • Monitoring MOTs, recalls, inspection frequencies and maintenance planning, • Reviewing drivers' hours and tachograph compliance, • Monitoring driver licence, Driver CPC and training records, • Reviewing OCRS and operator licence compliance, • Identifying non-conformities, areas of risk and opportunities for improvement, • Developing corrective action plans and monitoring progress, • Assisting customers with DVSA and Traffic Commissioner requirements, • Providing practical advice and support to transport managers and operators, • Producing professional reports, action plans and compliance recommendations, • Supporting customers with ongoing compliance management Ideally, you will have practical experience within the HGV/commercial vehicle industry, particularly in vehicle maintenance, workshop management, fleet engineering or transport compliance. A Transport Manager CPC qualification would be highly desirable, although we would also consider someone with excellent commercial vehicle maintenance knowledge who is keen to develop further within transport compliance. You should also have experience of carrying out audits and/or hold a recognised auditing qualification. Experience of quality management systems or formal compliance auditing would be particularly advantageous. You will need to be: • Confident reviewing commercial vehicle maintenance documentation, • Familiar with DVSA roadworthiness requirements and industry best practice, • Experienced or qualified in auditing and comfortable assessing compliance against defined standards, • Able to identify non-conformities and clearly document findings and corrective actions, • Comfortable dealing directly with customers, drivers, transport managers and senior management, • Professional and confident when representing TCW at customer premises, • Organised and able to manage a varied workload across multiple operators, • Comfortable working independently and managing your own schedule, • Confident using computer-based systems and producing professional reports, • Happy to travel regularly throughout Wales and England as an integral part of the role, • A full UK driving licence holder Transport Consultancy Wales Ltd provides transport compliance, consultancy, auditing and training services to commercial vehicle operators. Our customers range from small family-run businesses to large organisations and public-sector fleets, meaning no two days are quite the same. One day may involve reviewing maintenance systems at an operator's depot, another carrying out a full compliance audit, while other days may be spent in the office reviewing records, preparing reports or supporting customers with their ongoing compliance requirements. This is an opportunity to join a growing business where your practical knowledge, professional judgement and auditing skills will genuinely be put to use. Location: Based from Cross Hands, Carmarthenshire, with significant travel to customer sites throughout Wales and England Role: Full-time Salary: Dependent on experience and qualifications #J-18808-Ljbffr

Scopely is looking for a Senior Product Manager to join our Star Trek™ Fleet Command team in the UK on a remote basis. Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4 X MMO was launched in 2018 and continues to evolve, being consistently one of the top grossing Massive Multiplayer Strategy games on the market. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. What You Will Do Strategic Planning and Execution: Collaborate closely with one of our feature teams to shape and refine the development team roadmap, steering vision, and strategy. Oversee the feature lifecycle - from specification writing to launching core features. Manage product requirements and feature quality from inception to delivery, including release analysis and reporting. Player's Advocate: Prioritize player experience in every decision, aligning development with the target audience's needs and desires. Understand and address player issues to enhance the game. Identify and implement key initiatives to improve customer and player experiences. Leadership and Mentorship: Provide leadership in daily tasks and larger projects, ensuring quality and timely execution. Data Analysis and Insights: Manage and analyze game and market metrics, synthesizing data to derive actionable insights and recommendations. Demonstrate sound product judgment to formulate strategies and set clear, measurable objectives for achieving business goals. Communication and Collaboration: Serve as a vocal and proactive member of the team, actively communicate complex ideas clearly and maintain visibility with upper management and cross-functional teams to ensure alignment and address potential issues. What We're Looking For Extensive experience in product management, ideally with significant responsibility on a F2 P mobile game Demonstrated success managing complex monetisation and engagement systems, with extensive experience in content development Data-native mindset, with the ability to translate raw performance metrics into strategic insights and actionable plans Excellent communication and collaboration skills, with a proven track record of aligning diverse teams around a shared product vision Strong player empathy and experience working with user research, community feedback, or other voice-of-player channels Experience driving impact across cross-functional pods, including creative, design, and engineering teams At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! Please ensure that the résumé/CV you attach is written in English. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U. S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the Fox Next, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in@ . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Gearset's Core product group owns the capabilities that every user relies on: from planning changes through to deploying them into Salesforce. This includes our core deployment product, our new flagship Org Intelligence product, ecosystem coverage for the evolving Salesforce platform, and the experience for individual contributors, admins, developers, and everyone in between. Each product area delivers real value today, and the team is strong. The strategic opportunity is in weaving these capabilities into a cohesive experience, so users feel like they're on one seamless journey from planning a change to landing it safely in production. AI is also opening up exciting opportunities to rethink these workflows, you'd help shape how we use AI thoughtfully to unlock problems that were previously intractable. You won't inherit a roadmap, you'll inherit a problem space that needs sharpening. You'd also be shaping the group's identity, articulating the bigger picture for a talented team who need a leader to bring it all together. Part of the job is working with us to refine the group's scope. We have a strong starting point, but we'd expect the right person to help us refine it. What's the opportunity for a Group Product Manager at Gearset? Take ownership of the Core group's product strategy, diagnosing the problem space and building a clear plan, making real trade offs and not trying to do everything. Own the commercial success of your group's products. From shaping our positioning and route to market with Product Marketing, to driving adoption and activation with Sales and Customer Success. You'd iterate on how we get products into customers' hands and ensure they deliver real value once they're there. Report directly to our VP Product and partner closely with the other Group Product Managers and the CPO. Your engineering counterpart is an experienced Dev Manager, and the product managers in the group are strong individual contributors who are ready for someone to help them connect their work to a wider strategy. Manage, coach and develop a team of product managers. Your success isn't just about what the group ships, it's about the people in your team growing and you actively finding them opportunities to do that. What you'll achieve You'll have diagnosed and implemented a product strategy for the Core group that turns individually valuable products into a cohesive experience, so that users planning, making, and deploying changes feel like they're using one product, not several. You'll have taken ownership of your group's commercial and product goals. Not just through what you build and how you position it, but by driving change and action across Gearset to achieve them. You'll have keen awareness of how your group is contributing to, or learning from, the overall business performance. You'll have got your teams working well together, with a clear plan that connects back to the strategy. You're shipping regularly and learning from it. You'll have developed and coached your product team to be doing their best work. You'll be someone people look to for how things should be done, living our values and product principles. About you Have been in a Group Product Manager, Product Director, or equivalent position for a couple of years or more, with a proven track record of navigating ambiguity and organisational dynamics to create coherence across multiple product areas and taking new products to market. Are able to conduct deep strategy diagnosis, going broad and deep to get to the crux of the problem and define a crisp strategy. You know what you're not doing, and why. Have a track record of working hand-in-hand with sales and customer success — you're comfortable owning the commercial strategy and market narrative for your product area, and Sales would trust you in front of a customer's leadership team. Have an outstanding product sense and genuine empathy for users. JTBD is how you think, not just a framework you use, and you're viewed as an exemplar at this by your colleagues. Are an exceptional communicator and storyteller who can take complexity and make it simple, compelling, and actionable. Are experienced in managing teams of 2-4 people, coaching through questions not directives. People who've worked for you say they did their best work under your leadership. Enjoy talking to users, and have an infectious passion for building products that solve clear user problems in delightful ways. Nice to haves Experience working in the Salesforce ecosystem A background in sales, customer success, or product marketing Experience of helping scale a product function by forming a new group Some software engineering experience, even if only limited Salary and benefits (the stuff you'd expect!) Salary is £120k–£155k (depending on experience) Full time, Monday to Friday with the option of flexible home working (for most of us that looks like a few days a month in the office) Opportunity to join our Long Term Incentive scheme Generous personal development budget of up to £1,500 per year Top-end hardware provided, free lunch in the office 25 days holiday plus bank holidays (with the option to buy an extra 5 each year) Company pension (matching up to 5%), Bupa health care, life insurance & critical illness cover Discounted gym membership and a range of health and wellness benefits

About Stora The Role the engineers themselves. What Else You’ll Own Engineering Management Performance & Progression Hiring & Team Development Team Health Technical Context What Success Looks Like What We’re Looking For experienced Engineering Manager , rather than somebody taking their first step into management. lead engineers well . What This Role Isn’t engineering management itself deserves dedicated ownership. Our Technology Backend: Rails, Postgre SQL, Redis, Sidekiq, Timescale DB Frontend: Turbo, React, View Components, Sass Testing: Minitest, Playwright Deployment: Git Hub Actions, Heroku Salary & Benefits Salary: Highly competitive and depending on experience Location: Fully remote within the UK or Ireland Belfast office: Available for anyone who wants to use it Our Hiring Process Equal Opportunities at Stora Stora is an equal opportunities employer.c We want to build a workplace where people are treated fairly, with dignity and respect, and where different backgrounds, experiences and perspectives are valued. We welcome applications from suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. Recruitment and employment decisions are based on merit, competence and business need, and we promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning : Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation : Lead the design, deployment and governance of AI workflows and agents across the commercial team and within Rev Ops's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management : Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack : Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence : Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy : Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing : Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs : Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling : Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end. A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within Rev Ops itself, including data preparation, governance and driving adoption. Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences. A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy. Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers. A good working knowledge of sales compensation design and practices. The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip. Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team. A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting. Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions. Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent). Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: Competitive base salary per year DOE Fully remote working 25 days annual leave + your birthday off, rising to 30 days after 5 years of service Full Christmas shutdown 35 hour working week Flexible working hours Life assurance Company Share Scheme Private Family Healthcare Employee Assistance Programme Company contributions to your pension Enhanced maternity/paternity pay The latest tech including a top of the range Mac Book Pro Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

What You’ll Do As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs. This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Who You Are You have significant experience in customer success, account management, or a similar role within a software/Saa S company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. What We Offer Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment How We Work Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment

Are you available for 2 to 3 nights a week and looking for something meaningful, rewarding, and a little bit different? Join one of the UK's leading providers of complex care and become part of a team that empowers people to live independently in their own homes. We're currently looking for a Night Support Worker to support our client in Burry Port — just a short walk from the train station and close to the beach. Meet the Client: Our client lives independently with a spinal cord injury and has full capacity, meaning he can clearly communicate his needs and guide you in his care. He enjoys: Painting, photography, and music (including playing the drums when he can) Watching TV and films in the evenings Getting outdoors and exploring new places Maintaining a healthy lifestyle Travelling and visiting seaside locations such as Cornwall When you'll be working: 2–3 nights per week 8:00pm – 8:00am 24 - 36 hours available In this role, you'll support one individual with complex needs as part of a consistent care team, with regular weekly shifts and rotas planned in advance. While the role is offered on a flexible zero-hours contract, the work is ongoing and typically provides a stable working pattern with the same client. What you'll be doing: This is a full waking night role , supporting the client in his own home. Your responsibilities will include: Supporting with bedtime routine, Providing personal care overnight. Repositioning and readjusting during the night for comfort. Working as part of a 2:1 team for morning routines , including full moving & handling and hoisting to chair (ceiling track hoist) What you'll have: A kind, caring, and reliable nature Confidence in communication and working independently Comfort and willingness to work waking night shifts Flexibility and commitment to a consistent routine No previous experience is required — we provide full training, shadow shifts, and ongoing support to help you succeed in the role. What to look forward to: up to £14.00 per hour depending on NVQ qualification You'll also receive an additional 14.07% holiday pay on every hour worked Full specialist training, shadow shifts, and ongoing support from the Care Manager provided Regular consistent work with rolling rotas Flexible zero hours contract Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities A Nest Personal Pension account We recognise outstanding Active Behaviours via the Active Awards programme Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group Active Care Group are an equal opportunities employer, however for genuine occupational requirements we require female Support Workers for this client. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability confident employer. TPBN1_UKTJ

Job title: Customer Retention Agent Salary: £26,436 with uncapped commission 40 hours per week: Monday to Friday 1pm-10pm (Some weekend working required- 1 in 6 weekends, either Saturday or Sunday) About the role: Customer success is the foundation of business success. As this company has been built on retaining customers for long periods of time, when a customer leaves - this company takes it personally. As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. This role is Monday to Friday, 1:00pm - 10:00pm (UK time), supporting our US customer base. These hours ensure we're available when our customers need us most. Being a confident negotiator, experienced in account management and comfortable handling difficult conversations, you will be tenacious in your desire to retain customer business. You will also proactively contact customers to improve their experience, and will be the first point of call to deal with cancellations, billing enquiries, customer retention and complaints. Responsibilities. • Retain customers, contributing the company goal of a 1% churn of customer base., • Proactively speak to customers with outstanding debt, to reduce the number of customers owing funds and identifying gaps in process to prevent repeat offenses., • Manage all canceled customers and outbound activity. This includes taking ownership of your personal cancellation queue by contacting all customer cancellations within 24 hours, and seeking to reactivate accounts where possible., • Use Net Promoter Score results from cancellations to address detractor issues., • Be the first escalation point of contact for customer complaints and cancellations, ensuring compliance with terms and conditions and effectively resolving complaints with the Customer Experience Team., • Answering customers' billing and subscription queries., • Maintain a high volume of outbound activity to nurture meaningful relationships with customers, understand customer needs and support business growth., • Ensure all customers understand the value of the company’s products and services., • Deliver against KPIs in key areas of activity and productivity., • Optimize customer experience by effectively utilizing the CRM., • Follow all relevant processes and proactively give feedback to improve them. Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia. Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us! Benefits: • Casual dress, • Company events, • Company pension, • Employee discount, • On-site parking, • Referral programme Our Interview Process Stage 1 – Initial Conversation- A short telephone conversation with a member of our Talent Team. Stage 2 – Hiring Manager Interview- A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role. We aim to keep our recruitment process straightforward, engaging and respectful of your time.

As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. You have significant

Our mission: “Build the world’s largest recycled plastics commodities company.Since we started on our journey, back in 2005,.Participate in putting plastic back into the circular economy,.Waste Management and Recycling industry.This is a purchasing side role, but it is not a simple sourcing posi

Deliver the product to every business unit, working with global strategy leads, global media services, and business unit engineers, designers, project managers and analysts. The Technical Product Manager is the technical and administrative owner of that rollout, making sure every media management to

Solid product or growth analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex and the metrics actually matter. You can explain what the numbers mean to a product manager, and also to a CFO. THS is growing fast and the product is evolving consta

Business Development Manager - Recyclable Plastic At Vanden, we re passionate about transforming waste into a valuable commodity , buying, selling and recycling scrap plastic. Utili s ing your research and business development experience , cold calling and meeting new suppliers to purchase quality s

Senior Technical Account Manager Location: Llanelli, Carmarthenshire - Dyfed Overview We are looking for a committed, dedicated and experienced Senior Technical Account Manager to join a well-established food manufacturing business operating within the red meat sector. This management position offers an opportunity to work within a fast-paced manufacturing environment. You will work alongside experienced Technical Account Managers and have responsibility for supporting and developing a direct report, helping to build their knowledge and capabilities within the industry. You will collaborate closely with Production, Sales, Quality Assurance and other cross-functional teams to deliver exceptional customer service and effective, innovative solutions. • Support and develop Technical Account Managers in managing customer accounts, understanding customer requirements and ensuring consistently high standards throughout supply and processing., • Lead client onboarding, including initial product setup, explaining relevant processing technologies and delivering tailored training in line with industry requirements., • Respond quickly and effectively to client queries and troubleshoot technical issues relating to red meat products, processing, food safety and compliance, escalating complex matters to senior technical management where appropriate., • Manage customer account reviews, compiling weekly and monthly data covering production performance, product quality, compliance metrics and customer feedback., • Maintain accurate and detailed records of client interactions, product issues, corrective actions and resolutions., • Work effectively across departments, collaborating with Sales, Product Development, Engineering and Quality Assurance teams to provide sector-specific solutions and maintain high levels of customer satisfaction., • Take initiative and remain informed about developments in meat-processing technologies, industry regulations, food safety, animal welfare standards and wider trends affecting the red meat sector., • Support the development of technical team members, promoting high standards of customer service, technical knowledge and compliance., • Experience in customer relationship or account management within the manufacturing industry, • Previous experience in a customer-facing or technical role within the food/pharmaceutical sector is essential., • Excellent communication and interpersonal skills, with a strong customer-focused approach., • Strong problem-solving capabilities and the ability to take initiative when addressing industry-specific challenges., • Ability to work independently while collaborating effectively with cross-functional teams., • Strong organisational skills and excellent attention to detail, particularly in relation to compliance and quality assurance., • A bachelor's degree in Food Science, Animal Science, Business, Meat Technology or a related discipline would be advantageous but is not essential., • Hours: Monday to Friday, 8:30am-5:00pm, site-based., • Annual Leave: 31 days. Please note that visa/company sponsorship is not available for overseas applicants for this position. #J-18808-Ljbffr

Iceland Foods in Wales is seeking a dedicated Deputy Manager to work with the Store Manager to maximise profit, lead the team, and deliver a seamless operation. You will drive performance, develop people, and ensure compliance in a fast-paced retail setting. Join a supportive team, uphold high standards of customer service, and contribute to ongoing store improvement and progression within the business. #J-18808-Ljbffr

Project Manager (EWI / Cladding) Llanelli Permanent or Freelance 65,000 + Package (or 300 - 350 per day CIS or Ltd) A growing specialist contractor is looking to recruit an experienced Project Manager to oversee external refurbishment, cladding and insulation projects across South Wales. Working across occupied residential and refurbishment environments, the successful candidate will take ownership of project delivery from pre-start through to completion, ensuring works are completed safely, efficiently, on programme and to the required quality standards. This opportunity is available on either a permanent or freelance basis and offers long-term work with a business that continues to secure repeat business and framework opportunities across the region. Reporting to the Contracts Manager, you will be responsible for managing the day-to-day delivery of fa ade, cladding, EWI and building improvement projects. Key responsibilities include: • Managing projects from mobilisation through to completion and handover, • Coordinating site teams, subcontractors and suppliers, • Driving programme delivery and monitoring project progress, • Managing health, safety, quality and environmental compliance, • Liaising with clients, consultants, residents and other key stakeholders, • Managing project documentation and reporting requirements, • Supporting Building Safety and Golden Thread information requirements, • Chairing site meetings and providing regular project updates, • Identifying and resolving technical, operational and logistical challenges, • Ensuring works are delivered within programme and budget constraints, • Maintaining high standards of workmanship and customer satisfaction, • Previous experience as a Project Manager within construction or refurbishment, • Experience delivering EWI, cladding, fa ade remediation, roofing, fire remediation or external envelope projects, • Experience managing occupied residential and social housing environments desirable, • Strong understanding of health and safety legislation and site management procedures, • Experience managing subcontractors and client relationships, • Strong organisational and programme management skills, • Ability to lead multiple workstreams and drive projects through to completion, • Full UK Driving Licence, • SMSTS, • CSCS Card, • -Golden Thread experience, • -Building Safety Act awareness, • -Experience delivering PAS 2030 / PAS 2035 related projects, • -First Aid qualification, • -Social housing or planned maintenance experience 65,000 Basic Salary Company Vehicle or Car Allowance Pension Holiday Entitlement Ongoing Training & Development Long-Term Career Progression 300 - 350 per day CIS or Ltd Company Long-Term Contract Opportunity Potential for Future Projects This is an excellent opportunity for a Project Manager with external refurbishment, cladding or EWI experience to join a growing contractor delivering building improvement and building safety projects across South Wales. If you're looking for a long-term role with a strong pipeline of work and the opportunity to play a key role in project delivery, we'd like to hear from you. #J-18808-Ljbffr

Home Bargains is seeking a Deputy Manager to lead on the shop floor, inspire the team, and ensure the store runs smoothly during busy periods. You'll coach colleagues, handle customer queries, and role-model excellent service, shaping a welcoming, high-performing retail environment. With a track record in supervising fast-paced teams and delivering strong sales, you’ll help grow leaders and contribute to our fast-growing business. #J-18808-Ljbffr

As an Assistant Gym Manager at PureGym you will support the Gym manager in leading a team of fitness professionals, ensure high-quality service delivery, and contribute to the growth and retention of our membership base. The PureGym Group is a global gym business with a community of more than 700 gy

Experienced Hygiene Manager needed for a market-leading FMCG manufacturing business in a fast-paced, high-volume production environment.

East Midlands-based Pest/Bird Control Sales expert? Ready to develop your career and earnings in a working environment where you will respected, rewarded and supported to achieve? What's on Offer? Basic starting salary based on experience and likely to be c.Commission with a realistic Year 1 OTE

Technical Business Development Manager – Height Safety. Technical Business Development Manager – Height Safety.

Location: North England – Leeds, Sheffield, Harrogate Basic Salary: £33,000 OTE: £50,000–£55,000 in the first year Benefits: Company car, phone, laptop and other equipment provided Training: Full 12-month training programme with high-tech sales aids and a proven sales a

Extend and develop business with existing customers in partnership with the portfolio team. We are looking for an experienced Business Development person with a background in working capital solutions to join the Team to help grow the Lending Book in line with the company's growth plans. Close leads

Due to continued growth, they are seeking an experienced and ambitious Business Development Manager to join their successful sales team. Internal teams will handle quotations, order processing and administration, allowing you to concentrate on building and developing business. This is an excellent o

Job Title: National Commercial Manager Department: New Business Sales Reporting to: Head of Sales (North) Location: Field Based Contract: Permanent Hours: 37. Main areas of responsibility - Deliver international and domestic new business in line with the agreed new business strategy, Sales Policy a