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🌟Account Manager 📍Location: Gorseinon, Swansea (Hybrid – 2 days on-site, 3 days remote) 💷Salary: Up to £35,000 per annum + Bonus Scheme About the Company A well-established digital agency delivering innovative websites, systems and digital solutions for clients across education, broadcast and corporate sectors. The business combines creative thinking with technical expertise to help organisations engage audiences and achieve measurable results. 🔍Role Overview We are seeking a proactive and commercially aware Account Manager to take ownership of a portfolio of customers, many of whom have had bespoke websites developed for them. You will act as the primary point of contact, ensuring clients are well supported, relationships are strengthened and opportunities for growth are identified. This is a hands-on, client-facing role suited to someone who enjoys building long-term partnerships and spotting commercial opportunities. ⚙️Key Responsibilities • Manage and develop a portfolio of customer accounts., • Proactively account manage clients with existing website and digital solutions., • Respond to and resolve client queries efficiently and professionally., • Analyse helpdesk tickets to identify trends, recurring issues and improvement opportunities., • Support renewals and retention activity., • Prepare and issue quotes for additional work or services., • Provide clients with regular web analytics insights and performance updates., • Identify and support upselling opportunities., • Contribute to BID processes and proposals for new or expanded services., • Work closely with internal technical and delivery teams to ensure high service standards. 🔧Skills & Experience Essential: • Previous experience in account management, client services or customer success., • Strong communication and relationship-building skills., • Highly organised with the ability to manage multiple clients simultaneously., • Comfortable analysing data and translating insights into clear client updates., • Experience within a digital agency, consultancy or technology-led environment., • Welsh speaking ability (highly desirable)., • Familiarity with web analytics platforms and CRM systems. ✅What’s on Offer • Salary up to £35,000., • Performance based bonus scheme., • Hybrid working (2 days on-site in Gorseinon, 3 days remote)., • Supportive and collaborative team culture., • Opportunity to work with a diverse portfolio of digital clients.

Aftersales Manager Location: Carmarthenshire area (with UK travel as required) Salary: Up to £40,000 Benefits: Company Pension, 24 days holiday plus BH, Free car parking, Employee savings platform, Employee Assistance Programme Lead. Influence. Elevate the Aftersales experience. This is an opportunity for an experienced Aftersales professional to step into a pivotal leadership role where your work directly shapes the customer's post-sale journey. You'll drive the continuous development of an Aftersales function, with the autonomy, visibility and support to make meaningful improvements across the wider business. If you thrive on developing high-performing teams, enhancing service processes, and using insight to deliver exceptional customer support, this role offers both challenge and career progression. Why this role will benefit you Influential leadership You'll lead and develop an Aftersales team, setting clear direction, quality standards and KPIs that make a tangible impact. Lasting operational improvements You'll have the scope to review, design and optimise aftersales processes, systems and reporting-leaving a long-term legacy on how customers are supported after purchase. Cross-functional visibility Work collaboratively with Sales, Production, Logistics and Technical teams, giving you valuable involvement across the whole customer lifecycle. Customer-focused impact Act as the senior escalation point for key accounts and technical or service-related challenges, strengthening customer relationships and driving loyalty. Insight-driven decision making Use service data, performance trends and customer feedback to solve problems and improve service delivery. Career progression Be part of a culture that encourages ambition, continuous improvement and personal development. A collaborative, supportive environment Join a workplace that values openness, teamwork and accountability. What you'll be doing Leading, coaching and developing a high-performing Aftersales team Managing day-to-day aftersales and service operations to ensure an exceptional customer experience Setting, tracking and delivering key KPIs around service quality, efficiency and customer satisfaction Using data and service insights to identify trends and drive improvements Working cross-functionally to resolve technical, product or service issues effectively Acting as the escalation point for key customers and complex aftersales challenges Driving continuous improvement through enhanced systems, automation and reporting Ensuring customer issues are resolved swiftly and root causes are addressed What will help you succeed Proven experience leading or managing an Aftersales, Service or Customer Support function Strong people leadership skills with the ability to coach, motivate and inspire others A customer-first mindset and passion for service excellence Confidence using performance data and insights to improve processes Strong relationship-building skills across cross-functional teams A proactive, solutions-focused approach with the confidence to challenge current practices and innovate Values you'll be encouraged to live by You'll thrive here if you value respect, accountability, openness and teamwork-and if you take pride in delivering high standards for customers and colleagues alike. This role offers the chance to make a visible impact where your ideas, leadership and commitment to excellence will be recognised and valued. JDRWales We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Working closely with the Head of Dental Groups and the Northern Relationship Manager, you’ll be responsible for building strong, long-term relationships, onboarding new clients, delivering training, and proactively supporting a portfolio of existing practices to maximise the success of their denta

Primary relationship manager for vendors. The Vendor Relationship Manager has commercial and operational responsibility for Fosway’s research and services with the Vendor community, including core research, delivery of the Fosway Vendor Programme (FVP) and added value services. Drive Successful Ve

A UK-based private finance team is seeking an experienced ABL Portfolio and Relationship Manager to join their team remotely. This role focuses on managing asset-based lending portfolios, overseeing client relationships, and supporting workout processes. Proven ability to manage client relationships

Client Relationship Manager (ACCA / ACA / QBE / Practice)Carlisle / Keswick / Penrith£44,000 - £50,000 + 17% Bonus - Package of £52,000 to £58,000 + Progression to Directorship + Training + Pension + Flexible hoursAre you an Accountant with practice experience looking for an opportunity with a h

Bright Selection is delighted to be supporting a premium care provider with the recruitment of a Customer Relationship Manager for a brand-new luxury care home currently in development in Leicestershire. Building strong relationships with local communities, professionals, and referral partners.

They are looking for a Client Relationship Manag.

Get stuck into a wide variety of projects and tasks, which may not always typically be a client relationship manager’s responsibility. As we continue to expand our business, we are looking for a dedicated client relationship manager to join the team to ensure our wide-ranging portfolio of clients

You will build client relationships, assist in meeting preparations, and handle administrative tasks.

A top commercial finance provider in the UK is seeking an experienced Relationship Manager to oversee invoice finance clients.

A leading health charity based in the UK is looking for a passionate Relationship Manager to build strong relationships with supporters and raise vital funds.

A leading financial services firm in the United Kingdom is seeking a Senior Relationship Manager to develop and manage a portfolio of high-net-worth clients. The ideal candidate will have over 5 years of experience in similar roles and possess strong relationship management skills.

As a Relationship Manager you will inspire and motivate a wide range of supporters (including individuals, groups, and corporate partners) to develop strong relationships, maximising in-year fundraising opportunities and long-term value. Excellent networking and relationship manager skills – and t

Relationship Manager, Business Banking – UK. Relationship Manager, Business Banking - UK. To support the Senior Manager Business banking to grow the trade finance business in the bank’s Business banking portfolio, both in volume and value per the targets set by your line manager.

Invoice Finance Relationship Manager - Remote covering a Northern client base. Invoice Finance Relationship Manager. Invoice Finance Relationship Manager.

A global financial services firm in the UK is seeking a Relationship Manager for Business Banking. The role involves managing business banking portfolios and developing new client relationships within the Trade Finance sector.

The Relationship Manager proactively cultivates strong relationships with clients and acts as their chief advocate within StarCompliance. Relationship Managers report directly to the Head of Relationship Management. Establish and maintain strong relationships with existing clients and long-term prof

A leading financial services company in the UK seeks a Senior Relationship Manager in Business Banking.

A fintech company is recruiting a Client Relationship Manager to lead client relations and ensure satisfaction while promoting innovative data solutions. Responsibilities include managing client relationships, maintaining data in Zoho CRM, and driving product enhancements based on client feedback.

Senior Relationship Manager – Francophone Africa. Senior Relationship Manager – Francophone Africa. The Senior Relationship Manager – Francophone Africa will be responsible for developing and growing the Bank’s Trade, Lending and Correspondent Banking business across the Francophone Africa r

A leading financial services provider in the UK seeks a Relationship Manager to manage a portfolio of invoice finance clients.

A financial services organization in the United Kingdom seeks a Senior Relationship Manager for their Commercial Lending team. The role involves managing a portfolio of clients, executing new lending deals, and building professional relationships within the commercial property sector.

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions.

Oversight of prioritization and commercialisation of functional and technological deliverables, provided by other departments that support the new partnership• Management of bi-annual customer feedback and proposition benchmarking processes, with responsibility for consolidating this information i

A leading finance company in the United Kingdom is looking for an Assistant Relationship Manager to join their team. In this role, you will support the Relationship Managers in managing a portfolio of Invoice Finance clients, assisting with onboarding, processing requests, and handling transactions.

We have an exciting opportunity for a Senior Relationship Manager to join our Commercial Lending team. Networking: Build strong professional relationships within the commercial real estate and business community to develop the Society’s brand to maximum effect. We are ambitious, professional and p

OEM Client Relationship Manager – Global Automotive Software & Technology Provider. OEM Client Relationship Manager – Global Automotive Software & Technology Provider. OEM Client Relationship Manager – Global Automotive Software & Technology Provider.

As a Property Manager you will be dealing with tenants, landlords and contractors to ensure the properties are maintained. You will carry out regular internal and external inspections liaising with landlords, tenants and contractors whilst working as part of a team, developing strong relationships t

Our Private Banking team is the cornerstone of our exclusive new offering, driving long-term relationships with high-net-worth individuals across the globe. We operate with precision and expertise: from onboarding to ongoing financial guidance, we own our client relationships with a solution-oriente

A leading SaaS compliance firm in the UK is seeking a Relationship Manager to enhance client relationships and drive revenue growth. This role requires a university degree and a minimum of two years in relationship management or sales, along with proficiency in CRM systems.

As Client Relationship Manager, you’ll be responsible for building trusted partnerships, delivering valued solutions, and contributing to both client retention and business growth. Proven experience managing senior client relationships with professionalism and credibility. In this pivotal position

Our client is looking to recruit an experienced Client Relationship Manager to administer a number of corporate services structures whilst effectively managing key client relationships. The Client Relationship Manager will be required to coordinate all company secretarial matters, will coordinate le

A leading recruitment agency in the United Kingdom seeks a sales-focused Relationship Manager to join their client in the asset finance market. The successful candidate will develop new and manage existing relationships with SME customers in transportation, manufacturing, and construction sectors.

Relationship Manager – Invoice Finance – Nationwide. Our Client, a market leading provider of Recruitment Finance solutions requires an energetic, enthusiastic and charismatic Relationship Manager to join their expanding team. Successful candidates will ideally be working in a Relationship Manag

As a Relationship Manager you will inspire and motivate a wide range of supporters (including individuals, groups, and corporate partners) to develop strong relationships, maximising in‑year fundraising opportunities and long‑term value. To hear about what it's like to be a Relationship Manager

A leading compliance technology firm in the UK is seeking a Relationship Manager to foster client relationships and expand business opportunities. The candidate should possess a college degree and have at least two years of experience in relationship management or sales, particularly within a SaaS e

The Senior Relationship Manager will be responsible for developing, managing, and retaining a portfolio of high-net-worth clients, building long-term relationships that drive sustained revenue growth. Job Title: Senior Relationship Manager - UK. Leverage digital and relationship-based channels to en

A technology compliance firm based in the United Kingdom is looking for a Relationship Manager to enhance client relationships and drive growth through effective sales strategies. The role requires strong communication skills, attention to detail, and at least two years of experience in sales or rel

A market leading provider of financial solutions in the United Kingdom seeks a Corporate Relationship Manager to manage a portfolio of invoice finance clients. Ideal for current Relationship Managers or ambitious professionals looking to advance their careers.

Managing the relationships of clinical providers at an operational level, developing and building effective relationships, both pre and post engagement in order to maximise the outcomes of our claims management processes and promote understanding of our claims and clinical philosophy. We’re recrui

Home Client Relationship Manager – Cardiff. Client Relationship Manager – Cardiff. Blue Legal has partnered with an award-winning professional services firm to find a Client Relationship Manager to join their team based in Cardiff.

As a Contract Sales Relationship Manager, you will take ownership of developing and managing relationships with electrical and M&E contractors, both at UK head office, national and local account levels. Build and strengthen relationships with key.

As a Client Relationship Manager in Medigold Health's Protect Team, you will play a key role in supporting our clients to get the very best from their occupational health services. Proven ability to build and maintain relationships with senior managers, directors, and key stakeholders. You’ll be t

A leading mutual financial services company is seeking a Client Relationship Manager to manage retention and growth in workplace pensions. Responsibilities include building strong business relationships, supporting client acquisition, and collaborating to maximize business opportunities. The ideal c