Internal Sales Executive
1 day ago
Cheltenham
Are you a proactive sales professional who enjoys building strong customer relationships, managing projects, and turning enquiries into profitable business?We're looking for an enthusiastic Internal Sales Executive to join a thriving and growing team in Cheltenham. This is an excellent opportunity for someone with internal sales experience who wants to play a key role in supporting customers, managing quotations, and delivering exceptional service from enquiry through to completion.Working closely with customers, suppliers, warehouses, and external sales colleagues, you'll become a vital part of the branch's continued success and growth.The Opportunity This is far more than a traditional sales administration role.You'll be responsible for managing customer enquiries, producing quotations, coordinating orders, and overseeing projects through to delivery. You'll have the opportunity to build lasting customer relationships, identify new sales opportunities, and make a genuine commercial impact on the business.Key Responsibilities Build and maintain strong relationships with customers, suppliers, and internal stakeholdersGenerate accurate, competitive, and commercially effective quotationsIdentify customer requirements and provide exceptional sales support throughout the buying journeyManage customer orders from receipt through to successful deliveryCoordinate with suppliers, warehouse teams, and customers to ensure deadlines are achievedMonitor and manage live projects using company systemsWork closely with external sales colleagues to develop and convert new business opportunitiesLiaise with branch and warehouse teams regarding stock availability and lead timesManage customer accounts in line with agreed credit limits and company proceduresDeliver proactive communication and updates throughout the sales processSupport continuous improvements across customer service and sales operationsAssist with reporting, administrative tasks, and wider team activities as requiredWhat We're Looking For A minimum of 12 months' experience in an Internal Sales, Sales Support, Sales Executive, Account Management, or Customer Service roleExcellent verbal and written communication skillsConfidence communicating with customers and suppliers over the phone and via emailA positive, proactive, and customer-focused attitudeStrong organisational skills with excellent attention to detailThe ability to manage multiple priorities and meet deadlinesExperience using Microsoft Office, particularly Excel and WordExperience using ERP systems, with NetSuite experience being advantageousAbility to work independently while contributing positively to a team environmentA genuine desire to learn, develop, and grow within a successful businessDesirable Experience Previous experience within the construction, building materials, electrical, industrial, manufacturing, or distribution sectorsExperience managing project-based sales ordersUnderstanding of stock management, supply chains, and product availabilityApply Today If you're an organised and commercially minded Internal Sales professional who enjoys building relationships, managing projects, and helping customers find the right solutions, we'd love to hear from you.Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our websiteINDENGTPBN1_UKTJ