Call operator jobs in LondonCreate job alerts

We are seeking a friendly, organized, and proactive Receptionist to be the first point of contact at our dynamic podcast and content studio. The ideal candidate will provide exceptional customer service, assist with studio setup and breakdown between bookings, and handle various administrative responsibilities to ensure smooth day-to-day operations. Key Responsibilities: Customer Support & Front Desk: Greet and check in clients, creators, and guests warmly and professionally. Answer phone calls, emails, and messages promptly and helpfully. Provide information about services, pricing, availability, and studio policies. Manage client scheduling, rescheduling, and cancellations. Support clients during their studio session if questions or minor needs arise. Studio Setup & Maintenance: Prepare studios before each booking (lighting, equipment check, cleanliness). Reset studio spaces between sessions and ensure they meet quality standards. Handle basic troubleshooting of studio equipment (training provided). Maintain cleanliness and organization of common areas and workspaces. Administrative Duties: Monitor and manage studio calendar and booking systems. Maintain client records and collect necessary documentation or waivers. Track inventory and supplies; notify management of low stock or needs. Support billing, invoicing, and payment processing (as needed). Assist with social media scheduling or light marketing tasks (optional, based on skill). Qualifications: Previous experience in a receptionist, front desk, or customer-facing role preferred. Interest or background in podcasting, media, or content creation is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Comfortable with basic tech (email, calendars, studio software; training provided).

Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude • Manage reservations and optimize seating arrangements • Answer phone calls, take reservations, and assist with guest inquiries • Maintain a clean and organized front-of-house area • Handle guest feedback and ensure a positive dining experience • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills • Previous experience in a customer service or hospitality role preferred • Ability to work in a fast-paced environment • Strong organizational and multitasking skills • A positive attitude and a team player Why Join Us? • Competitive pay and tips • Fun, friendly, and supportive team environment • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!

CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 20h - 40h per week. · Salary £12.42 to £15 per hour

Reservations Assistant 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team. The company benefits our Reservations Assistant will receive are: - 33 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical/dental insurance with Bupa - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: - Answering the main club line and being the first point of contact for callers to the club. - Transferring calls internally, taking messages, and passing on to the relevant department / person. - Taking reservations using Sevenrooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Excellent phone manner and organisational skills - Knowledge of Sevenrooms booking system - Ability to multi-task Excellent rapport building and inter-personal skills - Good IT/Admin Knowledge The working hours - Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday - Sundays always off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye

job Title: Part-Time Office Administrator Schedule: Monday to Friday, with occasional Saturdays Position Type: Part-Time (Potential to become Full-Time) About Us: We are a dynamic and client-focused mortgage brokerage firm dedicated to helping individuals and families secure the best mortgage solutions. As our business continues to grow, we are looking for a reliable and detail-oriented Office Administrator to join our team. Job Summary: The Office Administrator will play a key role in supporting the day-to-day operations of the office. This position requires excellent organizational skills, strong communication abilities, and a proactive attitude. The ideal candidate will be comfortable working in a fast-paced environment and eager to grow with the company. Key Responsibilities: Provide administrative support to mortgage brokers and office staff Answer and direct phone calls and emails in a professional manner Schedule client appointments and manage calendars Prepare and organize client files and documentation Liaise with lenders, solicitors, and clients as needed Maintain office supplies and ensure the office is well-organized Assist with data entry and CRM updates Handle incoming and outgoing mail Support marketing and client outreach efforts as required Requirements: Previous administrative or office experience preferred Strong organizational and multitasking skills Excellent written and verbal communication Proficiency in Microsoft Office and basic computer skills Ability to work independently and as part of a team High attention to detail and accuracy Experience in the mortgage or financial services industry is an asset but not required Working Hours: Part-time: Monday to Friday (flexible hours), with occasional Saturdays Potential to transition into a full-time role based on performance and business needs Benefits: Opportunity for career growth Supportive and collaborative team environment Training provided Potential for full-time employment with added responsibilities

CALLING ALL HOSPITALITY PRO’S As Wait Staff at Albion and East, you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. Maintain high standards of the service and make guest experience memorable. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to learn service standards, be cross trained and learn bartending skills, attend coffee training and qualify as barista. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. Know our products, tills and operating systems. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 35-40h per week. · Salary up to £15.5 per hour

krispyhouse.com is has been making waves in the property sector over the past two years and we’re on course to be a leading property portal. We’re expanding our operations even further and now looking for a dynamic salesperson to join our growing business development team to further propel the brand within the rental market. The successful candidate will be assisting our sales team to drive the growth of the business; tasked with business development, calling and on-boarding of estate agents to the platform. We are seeking an enthusiastic, results-driven sales person with strong communication skills as well as strong empathy and some knowledge of rental property industry. This is an exciting opportunity to work with one of the most interesting new tech startups within the property sphere. Responsibilities: - Be the frontline in building the agent client base for the platform inline with company targets - Work closely with the founder and development team to craft the Sales strategy for the business Skills and experience: - Sales experience of no less than two years - Excellent communication skills, written and verbal - Property experience would be an advantage but not mandatory. - IT proficient including Microsoft Word, Excel and Power Point - Two minute walk from Camden station and Regent's Park Benefits: - Base Salary £30,000 per year - Generous commission structure with scope to advance from £50,000 OTE to £70,000 plus OTE within 6 months - 4 weeks holiday (not including bank holidays) - Health insurance - Monday to Friday, based in the office We’re a fun, young, friendly brand, out there to shake up the status quo and make a mark in the residential sector with our market leading product packed with market leading tech.

CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 30-35h per week. · Salary up to £15.5 per hour

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus

Executive Assistant to the CEO  Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this

Restaurant Manager | £44,000-55,000pa | Various locations We are looking for Restaurant Managers to lead talented and full of life teams across several locations in London! This is a call for all Charismatic Leaders, Hospitality Rockstars & Soulful Chaos Masters who embody the essence of Hospitality: Providing exceptional experiences with knowledge, skills, and a stellar personality! Are you a goal-driven Manager looking to progress within a major Group? In this role, you will lead the show from the front, set and maintain high quality service standards with the Guest Experience at the heart of everything you do! Your responsibilities will include: · Recruiting, training, nurturing and elevate each member of staff to make them Superstars under your leadership · Managing daily rotas and cash-ups · Setting up the restaurant for seamless operations for Lunch & Dinner · Keeping an eye on stock, from linens to everyday essentials, and organise deliveries before a need is felt! · Ensuring every guest walks away with a smile and a great story to tell So, what are we looking for? · Proven leadership experience in a high-volume site. · A goal-driven individual that is looking to grow and embody the Group values. · Great communication skills, able to navigate between the Floor, Bar & Kitchen lingos with fluidity. · A true passion for providing heartfelt experiences Expectations & Benefits: · Salary 45,000-55,000pa · 50% off across all venues · Annual team gatherings and access to festivals · Amazing academy trainings and certifications Do you fit the bill? Apply and let’s have a chat today about those incredible roles and the perks that come with them!

Job Title: Marketing Manager (Hands-On, Solo Operator) Salary: £38,000 base + performance incentives + freelance support budget Location: London HQ (2 days/wk) + regular Birmingham & venue visits | Hybrid working Hours: Full-time, permanent (occasional evening launch events) **About Us** We run a growing chain of private-room karaoke venues loved for high-energy nights, inventive cocktails and zero-judgement sing-along vibes. With fresh sites and partnerships on the horizon, we’re hiring a single, resourceful marketer who can think like a strategist and act like a creator—owning the entire funnel while tapping freelancers for specialist help. **The Role** You’ll be the one-person marketing department: shaping the plan, building the brand and pressing “publish. ” Key responsibilities 1. Strategy & roadmap 1.1 Audit channels, audiences and spend; craft a 12-month marketing plan tied to booking targets. 1.2 Set clear KPIs (CAC, repeat-visit rate, database growth) and report monthly to the founders. 2, Brand & creative 2.1 Develop and refine brand guidelines, tone-of-voice and campaign concepts. 2.2 Produce short-form video, social posts, emails and landing-page copy—briefing freelance designers or videographers when polish is essential. 3, Acquisition & retention 3.1, Run paid-social and Google Ads (hands-on in-platform). 3.2, Own SEO basics, Google Business profiles and local PR / influencer nights. 3,3. Grow and segment the guest database; automate birthday and loyalty comms. 4, Budget & supplier management 4.1, Control a ring-fenced freelancer pot (£X per quarter) for design, PPC optimisation or PR spikes. 4.2, Track ROI, re-allocate spend and negotiate good rates. 5, In-venue integration 5,1. Work with venue managers on point-of-sale promos, seasonal décor and, guest-feedback loops. 5,2. Quick turnaround on ideas for socialmadia,promotion,etc. 5,3. Host launch parties, university roadshows and partner events. **About You** Must-haves Nice-to-haves 3–5 yrs marketing experience with demonstrable revenue impact Comfortable building strategy and rolling up sleeves on Canva, CapCut, GA4 & Meta/Google Ads Data-driven: you talk CAC, retention and ROAS, not just likes Strong project-management and self-motivation (you’ll be solo) Hospitality / nightlife background Experience managing freelancers or a micro-agency Knowledge of Klaviyo, Figma or basic HTML Love of music, live events or performance culture. **What We Offer** £38-40k base plus incentive scheme linked to venue revenue growth. Freelance/agency budget to plug skill gaps and prevent overload. 21 days holiday + bank holidays. Hybrid setup & reimbursed travel between sites. Staff karaoke parties, friends-and-family discounts and an annual training fund (CIM, video editing, etc. How to Apply Email with: 1. Your CV. 2. A cover note (max 300 words) telling us one growth idea you’d test first—and why. 3. A link to a campaign or content piece you built end-to-end. 4. Deadline: Friday 16 May 2025. First-round video calls w/c 19 May; on-site final stage 5. includes a 15-minute channel-prioritisation exercise.

About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

We are seeking a highly organised, proactive, and customer-focused Administrative Officer to join our S-B-N team. This role involves providing essential administrative support, ensuring smooth office operations, and delivering excellent customer service in a professional environment, Monday-Friday 3:00 PM – 6:00 PM. Why You’ll Love This Role Essential Requirements: ✓ Proven office experience in an administrative or customer service role ✓ Strong organisational skills and attention to detail ✓ Professional communication (both written and verbal) ✓ Ability to manage multiple tasks efficiently ✓ Basic IT proficiency (MS Office, email systems) Ideal Candidate Profile: - Experienced office professionals: seeking part-time hours, who excel in organised, client-facing roles - Students with office experience: Ideal afternoon hours that work around lecture schedules - Parents/part-time workers: with administrative background, stable hours for school pickups or other commitments - Career-starters: with office exposure wanting to develop further in a thriving business environment Key Responsibilities: - Be the welcoming face of our business centre for all clients and visitors - Professionally handle all incoming calls, emails and enquiries - Manage client accounts and onboarding processes - Maintain meticulous filing systems and databases - Process invoices and follow up on payments - Monitor and replenish all office supplies - Maintain premises to exceptional standards: Performing light cleaning duties and ensuring all toiletry supplies are fully stocked - Provide comprehensive administrative support to the team We Offer: ✔ £12.50 per hour ✔ Paid bank holidays (pro-rata) ✔ Statutory Sick Pay entitlement ✔ Permanent contract ✔ Professional development opportunities Convenient afternoon hours – (3-6pm) Easy commute – just minutes from Stratford Station Professional work environment – in a thriving business location Stable, permanent position – with regular hours Location & Commute Prime Stratford location (E15 postcode) 5-minute walk from Stratford International Excellent transport links (Elizabeth Line, Jubilee, Central lines) Surrounded by amenities including Westfield Shopping Centre ** Deadline for applications: 04/05/2025**

We are looking for a highly organized and detail-oriented Office Administrator to oversee the daily administrative operations of our office. The ideal candidate will ensure the smooth running of the office and help improve company procedures and day-to-day operations. Key Responsibilities: - Manage office supplies inventory and place orders as necessary - Organize and schedule meetings and appointments - Maintain contact lists and company records (physical and digital) - Handle incoming and outgoing correspondence (calls, emails, mail) - Assist in the preparation of regularly scheduled reports - Develop and maintain filing systems - Book travel arrangements for staff when required - Provide general support to visitors and direct them appropriately - Coordinate office activities and operations to ensure efficiency and compliance with company policies - Support HR tasks such as onboarding new employees, maintaining personnel records, etc. - Liaise with facility management vendors, including cleaning, catering, and security services

We're hiring for a Senior Software Engineer within our fundamental modelling team. The primary goal of this team is to improve the predictive power of our models based on historical event data. The quality of our models is incredibly important to us and improvements on our models directly impact financial performance. You'll be working closely with researchers, helping maintain trading infrastructure, and helping the team scale and improve the systems at the heart of the business. You'll be working on data pipelines, build, support systems and infrastructure. A very wide ranging role requiring extensive experience across multiple technologies. The ideal candidate will be highly creative and enjoy generating new, innovative ways to tackle problems and suggesting improvements to existing methodologies; you'll have a high level of autonomy to design and implement tooling and systems in a way you feel would be best suited to the problem at hand. A strong knowledge of operating systems, networks, software architecture and practical experience in deploying that knowledge is essential. We are a hybrid working company, with staff coming into the office in London every Thursday, plus any other days they like, working remotely at home the rest of the time. Our typical working hours are 10 am to 6 pm UK time, Monday to Friday, but we support flexible working and trust our team to manage their own schedules to meet their goals. We're targeting Senior Developers for this role, ideally with several years of experience in mission-critical systems where precision, reliability, and fault tolerance are paramount. Our interview process is as follows: - A brief screening call to give you some more information about the role, answer any of your initial questions and to check your suitability for the role. - A 60 minute technical interview with our CTO and/or Team Lead, discussing your previous experience and also discussing some systems design challenges and how you'd approach them - A collaborative coding assessment day, working with one of our team on some sample problems. This isn't leetcode, it's more about systems design and your approach to tradeoffs. This will last from 10am until 4pm UK time. - An in person "meet the team" at our London office. Requirements At least one, ideally both of: - A degree in a technical subject from a top university demonstrating your ability to grasp and apply complex concepts. - Several years of senior-level experience in teams building mission-critical systems where precision and reliability are essential to success. Demonstrated professional expertise in the following areas: - Fluency in multiple programming languages, with substantial experience in Python as a priority. - Development and maintenance of Continuous Integration (CI) pipelines. - Complex deployments on AWS - Docker or comparable containerization technologies. Nice to have experience: - Experience using numpy/pandas/torch/etc - Experience with Golang Benefits Our salary range for the role is £40,000 to £80,000, depending on experience and interview performance. List of benefits: - Participation in the uncapped company bonus scheme, typically 10-20% of salary depending on experience. - 10% matched pension contributions - Private healthcare insurance - Long term illness insurance - Gym membership - Choose your own hardware & setup for your development environment.

Role Summary: A high-performing content and media brand is seeking a Production & Talent Operations Coordinator to provide critical logistical and operational support across branded and personal productions. This role will be responsible for managing shoot coordination, liaising with external agents, overseeing freelance staff, and ensuring the smooth execution of fast-paced, high-impact projects. The ideal candidate is extremely organised, adaptable, and confident managing communication across creative and corporate environments. Key Responsibilities Production Logistics & Coordination Plan and manage personal and branded content shoots Book and brief photographers, videographers, stylists, and glam teams Prepare and distribute detailed shoot documentation (e.g., call sheets, production timelines) Coordinate studio or location bookings and ensure all logistics are covered Agency & External Liaison Act as the point of contact for talent agents and brand reps Manage timelines, briefs, and contractual deliverables Communicate project requirements and approvals clearly and professionally Team Operations & Finance Coordinate staff payments and raise invoices Maintain shoot calendars, schedules, and checklists Support dispute resolution and manage team expectations diplomatically Track expenses and assist with project-level budgets Person Specification Highly organised and thrives in deadline-driven environments Excellent communicator with strong interpersonal skills Ability to follow instructions while maintaining initiative and foresight Comfortable working independently and coordinating across teams Handles confidential information with professionalism and discretion Preferred Experience Experience in production coordination, creative operations, or talent support Understanding of content production across YouTube, TikTok, and Instagram Proficiency in tools such as Google Workspace, Trello, Notion, or similar platforms Basic knowledge of invoicing and payment tracking