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  • Courier, South London
    Courier, South London
    hace 21 horas
    £18 por hora
    Jornada parcial
    London

    Aya is the delivery app bringing African & Caribbean groceries straight from trusted local markets to doorsteps across London. From plantains and Maggi to Milo and shea butter, we help people reconnect with home — simply, reliably, and with pride. We’re looking for a Courier Lead for South London to own deliveries in the area and help us build a reliable, high-quality experience from day one. This role is more than just delivery. You’ll be our on-the-ground lead in South London, representing Aya with customers and markets, helping runs go smoothly, and setting the standard for future couriers as we grow. Your role (South London Lead) As the South London Courier Lead, you’ll: • Shop and pack grocery orders directly from African & Caribbean markets, • Lead deliveries across South London (primary coverage area), • Be the main point person for South-side routes, reliability, and execution, • Communicate clearly with customers and Aya’s ops team during each shift, • Flag issues early (store closures, out-of-stock items, delays, routing challenges), • Handle items with care, accuracy, and pride, • Represent Aya’s values of professionalism, warmth, and cultural authenticity You’re not just delivering — you’re helping us prove this model works in South London. Shift details 🕓 Shift window: 4:15 PM – 7:15 PM 💷 Base pay: £18/hour 🧾 Guaranteed minimum: £75–£80 per shift (you’re paid even if volume is light) 🚴‍♀️ Our ideal candidate has a: motorcycle or e-bike As our South London lead, consistency matters more than volume — we’re building reliability first. Who we’re looking for ✅ Based in or very familiar with South London ✅ Comfortable navigating areas like Brixton, Peckham ✅ Reliable, punctual, and highly organized ✅ Friendly, professional, and customer-first ✅ Proud of your roots and excited to serve the community ✅ Confident using mobile apps for routing, messaging, and delivery updates ✅ Comfortable taking light ownership and responsibility for your zone Bonuses & recognition ✨ Monthly reliability bonus: £50–£100 for 100% on-time delivery 🌟 Spot bonuses (£10–£20) for exceptional service, accuracy, or customer praise 🛍️ Aya-branded gear 📈 Opportunity to grow into expanded responsibility as we scale South London Requirements • Legal right to work in the UK, • Access to a bike, e-bike, scooter, or car, • Availability for weekday and/or weekend shifts (4:15–7:15 PM), • Strong communication and attention to detail Why join Aya? ✨ You’re not “just a courier” — you’re helping build something meaningful ✨ Work rooted in culture, community, and pride ✨ Be part of a small, ambitious team shaping the future of African & Caribbean commerce ✨ Real opportunity to grow as Aya expands across London

    Inscripción fácil
  • Service Manager
    Service Manager
    hace 2 meses
    £30000–£35000 anual
    Jornada completa
    Finsbury Park, London

    Role Overview As a Service Manager, you will be responsible for ensuring that all cleaning operations are delivered efficiently, professionally, and in line with contract specifications. You'll supervise site teams, maintain client relationships, manage quality control, and ensure compliance with health and safety standards. Your leadership and coordination skills will drive the day-to-day success of our service delivery. Key Responsibilities Leadership & Supervision • Manage Site Managers, Supervisors, Team Leaders, and Cleaning Operatives across your portfolio, • Provide training, coaching, and performance feedback to direct reports, • Conduct regular team briefings and promote a positive, productive work environment, • Coordinate cleaning schedules and task allocation based on client requirements, • Ensure compliance with contract specifications and company procedures, • Conduct site visits and attend client meetings to ensure smooth operations, • Serve as the main point of contact for assigned clients, • Resolve complaints professionally and ensure customer satisfaction, • Collaborate with clients to adapt service levels and identify improvement opportunities, • Conduct quality audits and implement improvements as needed, • Monitor adherence to cleaning standards and health and safety policies, • Maintain records of site checks, incidents, and staff performance, • Maintain accurate records of staff hours, inventories, and incidents, • Submit reports on area performance, site developments, and service challenges, • Oversee inventory control and ordering for assigned contracts, • Proven experience in a service or operations management role, preferably in commercial cleaning or facilities, • Strong leadership and team management skills, • Excellent communication and client relationship abilities, • Good knowledge of health & safety and cleaning best practices, • Ability to multitask and work effectively in a fast-paced environment, • Proficiency with Microsoft Office and scheduling systems, • Full UK driving licence (preferred) Why Join Us? At Bespoke Cleaning, we value equality, initiative, integrity, and innovation. You’ll enjoy: • A collaborative and supportive team environment., • Opportunities for career development and training., • Recognition for your contributions and leadership., • Company benefits including car and flexitime. Equal Opportunities Statement Bespoke Cleaning is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are excited to find the right candidate to join our dynamic team. If you are passionate about making a difference and eager to grow with us, we encourage you to apply. Take the next step in your career and become a part of our innovative and supportive environment. We look forward to hearing from you!

    Inscripción fácil
  • Courier, North London
    Courier, North London
    hace 7 días
    £18 por hora
    Jornada parcial
    London

    Aya is the delivery app bringing African & Caribbean groceries straight from trusted local markets to doorsteps across London. From plantains and Maggi to Milo and shea butter, we help people reconnect with home — simply, reliably, and with pride. We’re looking for a Courier Lead for North London to own deliveries in the area and help us build a reliable, high-quality experience from day one. This role is more than just delivery. You’ll be our on-the-ground lead in North London, representing Aya with customers and markets, helping runs go smoothly, and setting the standard for future couriers as we grow. Your role (North London Lead) As the North London Courier Lead, you’ll: • Shop and pack grocery orders directly from African & Caribbean markets, • Lead deliveries across North London (primary coverage area), • Be the main point person for North-side routes, reliability, and execution, • Communicate clearly with customers and Aya’s ops team during each shift, • Flag issues early (store closures, out-of-stock items, delays, routing challenges), • Handle items with care, accuracy, and pride, • Represent Aya’s values of professionalism, warmth, and cultural authenticity You’re not just delivering — you’re helping us prove this model works in North London. Shift details 🕓 Shift window: 4:15 PM – 7:15 PM 💷 Base pay: £18/hour 🧾 Guaranteed minimum: £75–£80 per shift (you’re paid even if volume is light) 🚴‍♀️ Our ideal candidate has a: motorcycle or e-bike As our North London lead, consistency matters more than volume — we’re building reliability first. Who we’re looking for ✅ Based in or very familiar with North London ✅ Comfortable navigating areas like Tottenham, Palmers Green, Wood Green, Edmonton, or nearby ✅ Reliable, punctual, and highly organized ✅ Friendly, professional, and customer-first ✅ Proud of your roots and excited to serve the community ✅ Confident using mobile apps for routing, messaging, and delivery updates ✅ Comfortable taking light ownership and responsibility for your zone Bonuses & recognition ✨ Monthly reliability bonus: £50–£100 for 100% on-time delivery 🌟 Spot bonuses (£10–£20) for exceptional service, accuracy, or customer praise 🛍️ Aya-branded gear 📈 Opportunity to grow into expanded responsibility as we scale North London Requirements • Legal right to work in the UK, • Access to a bike, e-bike, scooter, or car, • Availability for weekday and/or weekend shifts (4:15–7:15 PM), • Strong communication and attention to detail Why join Aya? ✨ You’re not “just a courier” — you’re helping build something meaningful ✨ Work rooted in culture, community, and pride ✨ Be part of a small, ambitious team shaping the future of African & Caribbean commerce ✨ Real opportunity to grow as Aya expands across London

    Inscripción fácil