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Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Programme Manager - 12-month FTC Location: Bury Role Overview: We are seeking a highly motivated and experienced Programme Manager with proven expertise in Digital Transformation and preferably Shopify implementations to lead and deliver strategic digital initiatives across our e-commerce platforms. This role will be pivotal in driving the successful implementation, optimisation, and scaling of Shopify-based solutions, ensuring alignment with business goals and customer experience standards. Key Responsibilities: • Lead the end-to-end delivery of digital programmes, with a focus on Shopify platform enhancements and integrations., • Collaborate with cross-functional teams including key business functions, product, and software engineering teams to drive delivery., • Manage multiple concurrent workstreams, ensuring they are delivered on time, within budget, and to specification., • Oversee vendor relationships and third-party system integrators working on Shopify customisations and apps., • Monitor performance metrics and KPIs to assess programme success and identify areas for improvement., • Champion agile methodologies and continuous improvement across transformation and digital delivery processes., • Ensure compliance with data protection, accessibility, and security standards., • Develop and implement change management strategies and plans to support adoption of new processes and technologies. Required Skills & Experience:, • Proven experience managing digital programmes, ideally within e-commerce or retail., • Strong hands-on experience with Shopify and app ecosystem., • Solid understanding of digital technologies, web development processes, and integrations (e.g., ERP, CRM, payment gateways)., • Ability to engage and communicate with stakeholders across all levels to build awareness, understanding and buy-in for change initiatives., • Strong analytical and problem-solving abilities., • Experience with project management tools and agile delivery frameworks., • Excellent budget and financial management skills with strong commercial acumen. Desirable:, • Experience with other e-commerce platforms., • Familiarity with SEO, CRO, and digital marketing principles., • Certification in project management We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time #JD

Title: Service Desk Analyst (6 month contract) Location: Rochdale UK Division: Agilisys Managed Services Reports to: Service Desk Manager Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences Do you want to have the opportunity to provide a quality technical first-line service to all customers aiming to satisfactorily resolve 75% of incidents received If so we would love to hear from you! ABOUT US Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience we have established ourselves as a trusted partner for governments local authorities and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data. OUR VALUES Partnership: we become one team and family with organisations helping them to navigate change and stay agile. Integrity: our people really care going beyond the brief to make change happen for organisations and citizens. Innovation: we bring together the right technologies and services to design solutions that work. Passion: we are passionate about - and dedicated to - public services and improving peoples lives. THE ROLE Key responsibilities The Service Desk Analyst is a vital role within Agilisys and this role will be responsible for the recording of all incidents service requests and requests for change (RFCs) that come to the Service Desk via phone or email. Specific duties Depending on the project you will need to be comfortable doing the following: • Work on the ICT Service Desk accurately recording all calls offered by either phone or email into the Service Management Tool (SMT)., • Communicate with user by phone email and via intranet, • Deliver a high standard of customer care by taking ownership of incidents, • Take part in IT service improvement, • Provide technically accurate solutions to users and customers., • Aim to resolve 75% of incidents at first point of contact (75% first time fix) with or without the aid of remote control software., • Maintain the accuracy of the SMT and related databases by updating new user information relocations etc., • Update the Knowledge base by adding articles and supplying new documentation where appropriate., • Continuous communication with internal customers to provide updates on incident resolution This role is an excellent platform for experienced professionals to take their career to the next level and an opportunity unlikely to be found anywhere else. As a Service Desk Analyst you will have the chance to work in a dynamic and innovative environment where you will be able to make a real difference to the delivery of public services. ABOUT YOU The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role. The Ideal Candidate • Experience of working within a customer service environment preferably within IT, • Good problem-solving aptitude and skills., • A positive analytical attitude to support process and performance improvement., • Ability to diagnose technical faults quickly and accurately over the telephone using the remote assistance tools and techniques available., • Knowledge of current Microsoft Windows computer operating systems., • Knowledge of hardware and systems software installation and support., • Knowledge of PC hardware components and peripherals. Benefits include: Enhanced Pension Scheme Health Insurance Life Assurance Access to exclusive discounts and offers through the companys Perks at Work scheme 25 days annual leave (with the option to buy more) PROCESS Simply submit your CV. By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role youhave applied for. You can ask us at any time to remove your CV from our database by emailing but please note that this means we will no longer consider you for the role you have applied have a rigorous recruitment process which we use for all our roles to ensure we attract the very best talent. Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective background identity and thought whilst also fostering an environment where everyone can express themselves regardless of your race religion sex gender colour national origin disability or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce. Required Experience: IC Key Skills Editorial,Catering,B2C,Camp,Computer Engineering Employment Type : Full Time Experience: years Vacancy: 1

The right candidate will be responsible for determining the change requirements, documenting the functional specification, and overseeing the successful delivery of such changes by working with IT Developers. This is very much a mixed role fusing both Business Analysis and Delivery Manager skills.

About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store working closely with the Store Manager to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store your days will be full of variety. You will be involved in everything from customer service store operations as well as the clinical activities which include: patient pre-screening dispensing accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge providing you with the opportunity to help them develop their knowledge skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas return to work reviews and performance management. We will support you in completing our industry leading Step into Optics training programme along to help you to develop your clinical knowledge. With leadership training programmes also available we are committed to helping you develop and carve out a career at Boots Opticians. What youll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits • Discretionary Quarterly bonus, • Generous employee discounts for you and a second person (terms and conditions apply), • Clinical and Non-Clinical Career development opportunities, • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

This position is for our brand new store opening in Bury! Address: THE ROCK BURY BL9 0JX As Assistant Store Manager your focus is on motivating your team and giving each customer a meaningful shopping experience. Youre also second-in-command ready to fill in for your Store Manager and take charge when necessary. Above all youre dedicated to driving your stores performance by ensuring excellent customer service effective teamwork and efficient operations every day. Youll act as a role model for your team and a true ambassador for Rituals. Youll support your Store Manager in creating a culture of trust based on positive and constructive feedback youll help to recruit hire and retain a diverse and talented store team youll coach your team members to help them feel more engaged while achieving their full potential and finally youll serve as your Store Managers right hand by helping them with day-to-day business activities! Qualifications : High on energy low on ego and with a little bit of humour! You are one of a kind because your ability to encourage others and reach your stores goals in terms of customer satisfaction and addition as Assistant Store Manager you are inspiring and performance orientated. On top of that you have: • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality., • People management skills (e.g. communication motivation coaching connection and inspiration), • Experience in sharing knowledge to drive behavioural change and develop others., • Decision making and problem-solving skills. Remote Work : No Employment Type : Full-time Key Skills Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management Experience: years Vacancy: 1

Description SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 10:45 - 19:00; Tue 09:00 - 17:15; Wed 09:00 - 17:15; Fri 09:00 - 17:15; Sat 10:15 - 18:30 To be a successful Sales Manager you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied fast paced challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: To be a successful Sales Manager you will: • Support the Store management team across all product areas back of house and running the store when needed, • Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial operationally efficient safe and where targets are met, • Create an atmosphere where supporting motivating and inspiring your team to be at their best is at the core of everything you do, • Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team About You: • You are passionate about our customers our people and our products. This passion and energetic approach to work inspires and motivate others creating a great working atmosphere and team spirit, • You have exceptional commercial understanding with the know how to create a fantastic shopping experience for our customers, • A team player who works at their best in a results driven fast paced and challenging environment. You have the ability to adapt to change quickly bringing the rest of the team on board with the new objectives, • A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others, • Able to demonstrate the ability to problem solve make sound business decisions confidently challenge processes and generate innovative ideas to take the business forward, • Confident when dealing with people issues This role is not one we would typically consider for sponsorship under the Skilled Worker route due to for example the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. Whats Next Press the apply button now to start your application. Once you have applied for the job we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. Required Experience: Manager Key Skills Information Systems,Instrument,Access,Agriculture,Corporate Risk Management,Cement Employment Type : Full-Time Experience: years Vacancy: 1