Disrepair Surveyor
hace 4 horas
Oldham
First Choice Homes Oldham has an exciting opportunity for a Disrepair Surveyor to join our team and play a key role in ensuring our homes are safe, well maintained and meet the standards our residents deserve. The Disrepair Surveyor will play a key role in our Asset Investment team, responsible for investigating, assessing and managing claims related to disrepair across our housing stock. Working closely with, and reporting to the Disrepair Manager you’ll ensure all cases are handled in line with legal requirements, internal policies, and best practice, delivering excellent outcomes for our residents and the organisation. As a Disrepair Surveyor you will be responsible for supporting the surveying, planning, scheduling, coordination and delivery of disrepair works from start to finish. Your key responsibilities will include: • Undertake detailed inspections of properties with alleged disrepair., • Receive and acknowledge claims relating to the Pre-action Protocol for Housing Conditions claims and deal with all aspects of litigated and non – litigated housing disrepair cases., • Obtain relevant and necessary evidence (experts or otherwise), liaising with experts as necessary at the outset., • Check the authenticity and validity of claims by speaking with clients regularly., • Prepare comprehensive reports and technical specifications., • Manage disrepair claims through to resolution, working closely with legal teams and contractors., • Liaise with residents, legal representatives, contractors, and internal teams., • Provide expert advice on maintenance issues and assist with planned works to prevent future claims., • Monitor and ensure compliance with relevant legislations / regulations, such as, Homes (Fitness for Human Habitation) Act 2018, Awaabs Law, HHSRS, etc., • Ensure that any relevant parties are kept updated and fully informed as to the progress of any claims to reduce any potential exposure/liability, minimise reputational loss and complaints and manage the client’s expectations., • Ensure that key stakeholders in any claim are consulted and communicated with and/or other evidence is obtained in order that the claim can be advanced., • Build and maintain a good working relationship with any appointed experts, making sure any agreed Service Level Agreements are adhered to., • Monitor and report on the status of all disrepair claims., • Co-ordinate preventative measures required to properties to ensure that they do not fall into disrepair and provide value for money., • Provide advice and guidance to teams, regarding Pre-action Protocol for Housing Conditions claims, measures recommended and timescales necessary under the process., • Represent FCHO at court where necessary., • Ensure that all relevant date is recorded and stored on systems, • Pro-actively ensure that works raised have been successful to prevent further claims for a period of up to 12 months after disrepair works have been completed You’ll bring strong technical knowledge, a customer-focused approach and experience managing disrepair within a social housing environment. You’ll have: • An HND in Building Studies or equivalent, • Experience managing housing disrepair, property condition or complex repairs cases within social housing, • Strong knowledge of Awwabs law, housing legislation, disrepair and Pre-Action Protocol requirements., • Experience assessing repair requirements and writing specifications., • Excellent written and verbal communication skills., • The ability to manage stakeholders, multiple cases, prioritise effectively and meet deadlines., • Able to assess risk associated with asset decisions., • A full UK driving licence and access to a vehicle for work purposes. We’re committed to taking a proactive approach to disrepair and investing in safe, well-maintained homes. You’ll join an organisation where collaboration, professionalism and resident outcomes genuinely matter. First Choice Homes Oldham is a housing association providing safe, affordable and high-quality homes across Oldham and the surrounding areas. We own and manage over 11,500 properties and have the highest regulatory G1/V1 governance rating. Every day, we’re proud to make a real difference in our communities. Our work is guided by our Corporate Plan, focused on quality homes, excellent services and strong communities. We care deeply about our customers, colleagues and communities and are committed to improving lives across Oldham. We offer a fantastic range of benefits designed to support your wellbeing, work-life balance and career development, including: • A salary of £42,947.25 per annum., • A 37- hour working week with hybrid working options., • 30 days’ annual leave plus 8 bank holidays and Christmas shut down, • Option to purchase additional annual leave., • Defined contribution pension scheme with up to 10% employer contribution and salary exchange option., • Healthcare cash plan covering dental, optical and physiotherapy treatments., • Employee Assistance Programme offering 24 - hour confidential support., • Doctorline, giving you and your family 24/7 GP access., • Access to our colleague benefits platform, including retail discounts and wellbeing tools., • Professional subscriptions paid where essential for the role., • Enhanced maternity, paternity, adoption and sick pay., • Access to our on-site wellbeing room and on-site café. We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills, and we are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. We care that you have a great experience with us at FCHO. If you need us to make any reasonable adjustments to make your experience smoother, please let us know and we’ll do all we can. #J-18808-Ljbffr