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Consumer jobs in United Kingdom

  • Sales Accounts and Business Development Manager
    Sales Accounts and Business Development Manager
    7 days ago
    £38000–£45000 yearly
    Full-time
    London

    Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

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  • Credit Controller
    Credit Controller
    8 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Store Manager
    Store Manager
    13 days ago
    Full-time
    Southall

    Job Summary We are seeking a proactive and detail-oriented Store Manager to support our wholesale operations across mobile accessories and consumer electronics. This role is integral to our daily sales activity, customer relationship management, stock coordination, and optimisation of online marketplace performance. The successful candidate will have strong product knowledge of mobile accessories (such as chargers, cables, cases, screen protectors, audio devices, and smart gadgets) and a keen understanding of wholesale or B2B environments. Duties • Respond to B2B customer enquiries and provide accurate product information on mobile accessories and related electronic goods, • Maintain strong relationships with existing wholesale clients and assist in onboarding new accounts, • Process sales orders efficiently and coordinate with logistics/warehouse teams to ensure on-time delivery, • Assist in managing and updating stock levels, product listings, and catalogues for wholesale and online channels, • Support e-commerce operations across platforms such as eBay, Amazon, and Shopify, • Monitor fast-moving mobile accessories and contribute to purchasing decisions based on market trends, • Prepare weekly and monthly sales performance reports, • Resolve customer issues professionally to maintain high service standards, • Experience in a wholesale, distribution, or electronics environment, • Familiarity with Amazon Seller Central, eBay Seller Hub, and other marketplace tools, • Ability to analyse sales trends and assist in stock planning, • Candidates currently on Skilled Worker visas seeking a compliant employer transfer (under transitional Home Office rules) are welcome to apply, • Strong knowledge of mobile accessories and consumer electronics, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced wholesale environment, • Strong organisational and multitasking abilities, • Good IT proficiency (Microsoft Office, CRM systems, online marketplace tools)

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  • Marketing Executive
    Marketing Executive
    1 month ago
    £34000–£42000 yearly
    Full-time
    London

    Summer Dumpling is a dynamic and rapidly growing food & beverage brand specialising in premium dumplings and Asian inspired flavours. With a passion for quality, flavour innovation and memorable customer experiences, we’re expanding our presence – and looking for a driven Marketing Executive to join our team and help amplify our story. As our Marketing Executive you will take ownership of key marketing activities across the brand and play a pivotal role in raising awareness, driving foot-traffic and building customer loyalty. Your core responsibilities will include: • Develop and execute marketing campaigns (digital, social media, influencer collaboration) to increase brand visibility., • Manage social media channels, create engaging content (posts, reels, stories) and monitor performance metrics., • Coordinate marketing events, in-store activations, pop-ups and collaborations with other brands or local partners., • Assist in planning and executing email marketing, CRM programmes and customer engagement initiatives., • Monitor market trends, competitor activities and customer insight to inform strategy and optimise performance., • Work closely with the operations team, design & branding, and retail teams to ensure consistency of brand and messaging., • Track marketing budget, produce reports on campaign effectiveness and ROI, and make data-driven recommendations for improvement., • Support development of creative marketing materials (flyers, POS, digital ads) and collaborate with external agencies/designers as required. Who We Are Looking For • Minimum 2 years’ experience in marketing (preferably within F&B, hospitality or fast-moving consumer goods)., • Proven track record designing and delivering successful digital marketing and social media campaigns., • Strong content creation skills: excellent copywriting, visual sense, familiarity with social-platform formats., • Data-driven mindset: comfortable analysing metrics, extracting insight and optimising campaigns accordingly., • Energetic, creative, and proactive with a passion for food, lifestyle and consumer brands., • Excellent communication and interpersonal skills, with the ability to collaborate across teams and work effectively in a fast-paced environment. We prefer candidates with good Chinese language skills., • Experience with marketing tools/analytics (e.g. Google Analytics, Facebook Ads Manager, email-marketing platforms) is a plus.

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  • Marketing Manager
    Marketing Manager
    1 month ago
    £35000–£41700 yearly
    Full-time
    Dagenham

    The Marketing Manager will be responsible for developing and implementing marketing strategies to promote the company’s dessert products, improve brand recognition, and increase customer footfall across physical and online platforms. The role involves overseeing advertising campaigns, customer engagement, and business development initiatives to support the company’s growth within the food and beverage sector. Key Duties and Responsibilities: 1. Marketing Strategy and Planning, 2. Liaise with senior management to plan seasonal product promotions and new dessert launches in line with customer trends and business objectives., 3. Contribute to setting realistic sales targets and marketing budgets for each branch., 4. Develop marketing plans to enhance brand visibility both locally and online., 5. Market Research and Product Development, 6. Conduct customer satisfaction surveys and gather feedback on product quality, presentation, and pricing., 7. Analyse competitors in the dessert and café sector to identify market opportunities and customer preferences., 8. Provide input on new flavours, packaging, and presentation ideas to attract target audiences., 9. Advertising and Promotion, 10. Design and manage promotional campaigns (digital, print, and in-store) to increase footfall and online orders., 11. Oversee social media marketing (Instagram, TikTok, Facebook, Google) and manage collaborations with influencers and local events., 12. Coordinate promotional offers and seasonal campaigns (e.g., Valentine’s specials, Eid promotions, summer desserts)., 13. Performance Analysis and Reporting, 14. Monitor and analyse sales figures, advertising performance, and customer engagement metrics., 15. Prepare marketing performance reports and recommendations for management., 16. Team Management and Implementation, 17. Supervise marketing and design staff responsible for digital content, social media posts, and branding., 18. Ensure consistent brand messaging and quality across all advertising platforms and materials., 19. Client and Business Relations, 20. Build relationships with local suppliers, delivery platforms (UberEats, Deliveroo, JustEat), and community partners. • Bachelor’s degree in Marketing, Business Management, or equivalent experience., • At least 2 years’ experience in marketing, preferably in the hospitality or food & beverage sector., • Strong knowledge of social media marketing and consumer engagement in the dessert or café industry., • Excellent communication, creativity, and data-driven decision-making skills.

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  • Hotel Reception/Host and Housekeeping - Boutique Hotels Across UK
    Hotel Reception/Host and Housekeeping - Boutique Hotels Across UK
    1 month ago
    £41699–£41700 yearly
    Full-time
    London

    Job Opportunity: Hospitality Associate for Boutique Hotels Across the UK Company Overview Join a network under the partner company of 100 Boutique Hotels across the UK, a global leader in hospitality. Position: Hotel/Host and Housekeeping - Hospitality Associate This role involves 30% receptionist and 70% cleaning ( housekeeping ) duties, two jobs in one. Requirements: Minimum two months experience as a Receptionist/Host. Minimum one year of experience in Housekeeping. Strong command of English (written and spoken). Be flexible with time The right to work in UK DBS check ( optional ) Willingness to relocate and reside at the hotel (if required). Available Locations and Openings: 1. Staines-upon-Thames Heathrow T5 - 3 candidates request, 2. Sunday Box Hill Burford Bridge Hotel - 2 candidates request, 3. Winchester Wessex Hotel by Sunday - 6 candidates request, 4. Exeter Rougemont hotel by Sunday - 4 candidates request, 5. Holland House Hotel Cardiff By Sunday - 8 candidates request, 6. Walton Hall Hotel & Spa by Sunday - 6 candidates request, 7. Bristol Grand Hotel By Sunday - 4 candidates request, 8. Atlantic Tower Liverpool - 6 candidates request What We Offer Full time contract directly with the employing company. Salary: £41,700 per year before tax, paid monthly under a full-time employment contract. Training: Mandatory training program 1 year. This is a company policy requirement for all new hires. Optional only: Accommodation: on-site accommodation provided by the employing company at a cost per month. Candidates may opt out if accommodation is not needed. No Upfront Costs, no payment in advance. All deductions for accommodation (if you need accommodation) and training are applied only after employment begins and after you receive your first month's salary Key Responsibilities: Perform detailed inspection and quality assurance checks across assigned areas to maintain brand-mandated levels of cleanliness, presentation, and guest comfort. Identify and report preventive maintenance requirements, room discrepancies, and lost & found incidents through prescribed digital or manual reporting channels. Deliver guest service interactions with courtesy and precision, in line with Belvilla Service Behavioural Standards. Comply with all health, safety, and environmental protocols, including local regulatory norms and Belvilla Hygiene Management Guidelines (BHG). Ensure proper calibration, storage, and upkeep of cleaning tools, housekeeping carts, and material inventories in accordance with audit and compliance schedules. Support front-of-house operations by welcoming guests with a professional demeanor consistent with Belvilla Guest Experience Framework. Administer room allocation systems, reservations, and guest communication workflows through designated Property Management Systems (PMS). Handle telephonic, digital, and in-person guest correspondence with efficiency and data-confidentiality compliance. Coordinate seamlessly with housekeeping, maintenance, and operations control teams to optimize room readiness and turnaround timelines. Maintain accurate documentation of guest profiles, billing records, and transaction reports, ensuring compliance with Belvilla Finance Control Policies. Execute cash and digital payment handling, invoice issuance, and reconciliation in alignment with internal audit controls. Provide destination and property-related information, facilitating guest mobility and local experiences in accordance with Belvilla’s Host Culture Principles. Execute comprehensive guest room and public-area servicing in accordance with Belvilla Brand Standards and defined Standard Operating Procedures (SOPs). Conduct systematic linen management, bed-making, and inventory replenishment of in-room amenities and bathroom consumables, ensuring adherence to hygiene benchmarks. Application Process Interviews will be conducted via online video directly with the employed company hiring team, where a detailed job description will be provided. We are committed to a professional and transparent recruitment process. How to Apply Submit your application, including your CV. Join Our Team Be part of a dynamic hospitality group dedicated to excellence. We value seriousness, professionalism, and a passion for guest satisfaction. Apply today to start your career with us! Thank you for your interest!

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  • Advertising Account Manager
    Advertising Account Manager
    2 months ago
    £35000–£46000 yearly
    Full-time
    London

    Advertising Account Manager (Occupation Code: 2494) Average Annual Salary: £35,000 – £46,000 Job Overview The Advertising Account Manager is responsible for planning, managing, and executing advertising, branding, and creative marketing campaigns for the company’s shop-based food and beverage projects. The company focuses on shop management, light beverage and food brand operations, business partnership development, and project expansion management. This position requires strong market insight and bilingual communication skills (English and Mandarin), with the ability to integrate Eastern and Western dining cultures through creative marketing and new media strategies, building a modern and international brand communication system. Key Responsibilities • Develop and execute brand advertising and marketing strategies to enhance brand awareness and business growth across light beverage and food sectors;, • Coordinate brand campaigns, advertising concepts, and visual content to ensure consistent brand identity and creative direction;, • Manage relationships with clients and business partners, and collaborate closely with internal creative, photography, design, and marketing teams;, • Lead the creation and publishing of bilingual marketing content — including short videos, posters, and social media materials — across platforms such as TikTok, Xiaohongshu (RED), Instagram, and Facebook;, • Manage advertising budgets, project timelines, and performance tracking, including ROI analysis;, • Plan and oversee brand events, product launches, thematic campaigns, and cross-industry collaborations;, • Analyse market trends and consumer behaviour to identify new opportunities and develop innovative brand strategies;, • Provide creative direction for multi-channel marketing initiatives that reflect both Eastern and Western cultural influences. Qualifications • Bachelor’s degree or above in Marketing, Advertising, Communications, or a related field;, • 1–3 years of experience in advertising, branding, food & beverage marketing, or creative project management;, • Fluent in both English and Mandarin Chinese, with excellent verbal and written communication skills;, • Knowledge of light dining, beverage, or Asian food culture is preferred;, • Strong project coordination, creativity, and teamwork abilities;, • Proficient in advertising and marketing tools such as Adobe Creative Suite, Canva, Google Ads, Meta Business Suite, TikTok, and Xiaohongshu (RED);, • Solid understanding of brand strategy, visual identity, and integrated marketing communications;, • Highly organised, innovative, and able to perform well under pressure;, • UK driving licence preferred. Work Location London, United Kingdom Employment Type Full-time / Permanent

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  • Sales and events executive
    Sales and events executive
    2 months ago
    £14–£15 hourly
    Full-time
    London

    Urban Pubs and Bars are looking for an amazing Sales & Events Executive to join our team in the City of London. If you are positive and pro active, self motivated and enthusiastic, we want to hear from you. The Role · Maximise pre-booked sales for the venue(s), working to predetermined targets · Drive corporate and consumer bookings · Build, maintain and grow a relevant client database · Liaise with Sales & Marketing on in-house events, activations, and other marketing activity · Attend relevant networking events, exhibitions and events to create brand exposure and make new connections Experience Required · Previous experience in a sales & events position within the hospitality industry · Minimum 1 year experience in venue sales & events · Great communication skills – verbal and written · Working knowledge of Microsoft Office; Word, Excel, PowerPoint Benefits · 22 Days Holiday + Bank Holidays and your Birthday off · Discounted food & drinks in over 40 venues · Company awards and incentive for performance and length of service · Access to Employee Assistance Programme · Cycle to work scheme · Company mentoring benefits About us Urban Pubs & Bars was founded in 2014 by Nick Pring and Malcolm Heap and has since expanded to an estate of over 40 pubs, bars and restaurants across London. In 2018 Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. The Company was then nominated for 2 Publican Awards in 2023/25

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  • Mobile Hydraulic Engineer - TRAINING GIVEN
    Mobile Hydraulic Engineer - TRAINING GIVEN
    2 months ago
    £27000–£40000 yearly
    Part-time
    Croydon

    Mobihose are currently looking for a Mobile Hydraulic Hose Engineer to join our team. We are committed to providing a high standard of service to all of our customers. Our engineers are responsible for the on-site assembly, repair, replacement, and maintenance of hydraulic hoses and fittings on a wide range of mobile and industrial machinery. This role involves diagnosing hydraulic issues, fabricating hose assemblies, and ensuring minimal downtime for customers through efficient and high-quality service. Key Responsibilities: Respond to customer service calls to repair or replace damaged hydraulic hoses and fittings on-site. Diagnose hydraulic system faults and perform troubleshooting to identify root causes. Fabricate and install custom hydraulic hose assemblies using appropriate tools and safety procedures. Conduct pressure testing and ensure all assemblies meet safety and performance standards. Maintain accurate service records, including parts used, time spent, and customer details. Provide technical advice and support to customers regarding hydraulic systems and preventive maintenance. Operate and maintain a fully equipped mobile hose service vehicle. Ensure all work complies with company, safety, and environmental standards. Maintain inventory levels of hose, fittings, and other consumables in the service vehicle. Build and maintain strong relationships with customers through professional, reliable service. Qualifications & Experience Essential: Valid driver’s license with a clean driving record. Ability to work independently and manage time effectively in the field. Good communication and customer service skills. Key Competencies: Technical aptitude & problem-solving skills Attention to detail and quality focus Customer-oriented approach Self-motivation and reliability Safety consciousness Benefits: Competitive salary Service vehicle and tools provided Overtime and call-out pay Training and certification opportunities Next steps To apply for this exciting Mobile Hydraulic Hose Engineer role please reply to this advert with an up-to-date copy of your CV.

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