Contact centre jobs in Peterborough - Page 2Create job alerts

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

Are you an experienced customer service leader with a passion for delivering exceptional customer service? We are thrilled to announce an exciting opportunity for a Contact Centre Team Leader with our public sector client based in Newham, East London! If you're ready to take on a dynamic role where

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

Are you an experienced customer service leader with a passion for delivering exceptional customer service? We are thrilled to announce an exciting opportunity for a Repairs Contact Centre Team Leader with our public sector client based in Newham, East London! If you're ready to take on a dynamic rol

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

Contact Centre Systems and Data Analyst. Proven experience in a real‑time management, workforce planning, or contact‑centre analytics role within a multi‑channel environment. Understanding of contact centre metrics, call flows, customer and advisor behaviours, and best practices for performanc

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

Contact Centre Insights Analyst. Proven experience in a real‑time management, workforce planning, or contact‑centre analytics role within a multi‑channel environment. Understanding of contact centre metrics, call flows, customer and advisor behaviours, and best practices for performance optimi

Full time : Permanent \n Salary : £25,087 rising to £25,684 at 9 months in role, plus uncapped commission \n Start Date: 26th January \n Location: EE Truro contact centre, Calnick street, TR1 2JQ \n What’s in it for you?\n\n Competitive Salary: Starting at £25,087, rising to £25,684 after

We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. Deep understanding of modern contact centre operations.

Location: EE Truro contact centre, Calnick street, TR1 2JQ.

A leading loyalty company is seeking a Tech Lead to design innovative solutions for their contact centre products. Candidates should possess strong contact centre experience and architecture expertise, with knowledge of cloud platforms and development skills.

As the Sales Director, you will own the full sales cycle, focusing exclusively on driving new client acquisition for our contact centre solutions. Develop and execute a strategic sales plan for EMEA and beyond to identify, qualify, and close new business opportunities in outsourced contact centre se

A leading recruitment agency is seeking a Procurement Manager specializing in Contact Centre services, located in West London.

The position requires spending regular time at the contact centre site(s). Lead daily calls with outsourced contact centre, providing guidance and feedback around performance metrics and identifying areas of best practice and improvement. Manage the quality process and ensure our contact centre part

A public service company in Peterborough is looking for a leader for their repairs contact centre to ensure excellent customer service.

A recruitment agency is seeking a Contact Centre Forecasting & Demand Planning Specialist in the West Midlands, UK. This hybrid role requires expertise in forecasting, demand planning, and capacity models within a contact centre environment.

As a Contact Centre Manager, you will have full operational responsibility for one or more functions within the centre, including direct line management of Team Leaders and their teams. Ensure the effective day‑to‑day running of Contact Centre functions, maintaining high productivity, quality an

A leading contact centre provider is looking for a Housing Repairs and Maintenance Contact Centre Manager in Greater London. This role is crucial for overseeing the daily operations of a busy contact centre, focusing on customer service quality, compliance, and performance management. The ideal cand

A prominent automotive services provider is seeking an Aftersales Customer Support Specialist in Salisbury.You will manage incoming customer queries while providing exceptional service and upselling retention products.The role offers a competitive salary of around £25,110 with potential annual bonu

A community service organization in Peterborough is seeking a Head of Customer Contact for their Repairs Contact Centre. Ideal candidates will have previous management experience in a fast-paced customer contact environment and demonstrate strong leadership, negotiation, and communication skills.

A Global Technology Solutions Partner based in Greater London is seeking a Contact Centre Solution Architect.

Leading a high performing contact centre. This role is ideal for a senior contact centre leader who enjoys being close to the operation and leading from the floor. We're looking for a delivery-focused manager, ideally from a contact centre outsourcer or managed service environment, who is comfortabl

A leading energy provider in the UK is seeking a Contact Centre Manager to oversee daily operations in Chandlers Ford. Ideal candidates should have experience in high-volume contact centres and possess excellent communication skills.

We’re recruiting a “Contact Centre or Field Based Resource” experienced Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand modelling expertise for both a complex and change

If you are interested in hearing more about this Aftersales Contact Centre Advisor job in the Salisbury area, please contact Hamish Lowrie at Perfect Placement Today. Our client, a large multi-branded car and motorcycle dealer group with over 10+ sites across South/Southwest England, is currently lo

Proven experience in a real-time management, workforce planning, or contact-centre analytics role within a multi-channel environment. Understanding of contact centre metrics, call flows, customer and advisor behaviours, and best practices for performance optimisation. Contact Centre Systems and Data

Deep understanding of modern contact centre operations. We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform.

A leading housing organization is looking for a Head of Customer Contact for the Repairs Contact Centre in Peterborough.

Lead a high-performing contact centre delivering great customer outcomes. Proven experience leading contact centre operations in a complex, high-volume environment. Oversee the day-to-day running of the Contact Centre across all channels.

A dynamic contact service provider in the UK is looking for an experienced Contact Centre Manager to ensure operational excellence and enhance customer outcomes.

A new exciting Permanent Contact Centre Claims Advisor position in York. The organisation are looking for a Contact Centre Claims Advisor to join the department on a permanent basis. As a Contact Centre Claims Advisor you will be supporting customers with a range of enquiries in relation to the heal

A leading housing provider is looking for an interim Contact Centre Manager – Repairs in Ealing (Hybrid). This role requires proven experience in contact centre management, strong leadership abilities, and expertise in driving performance metrics.

Contact Centre Manager page is loaded## Contact Centre Managerlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 20, 2026 (30 days left to apply)job requisition id: JR100755Contact Centre ManagerRole: Contact Centre Manager *

We have a fantastic new job opportunity for a Housing Repairs and Maintenance Contact Centre Manager to lead the day-to-day operation of a busy customer contact centre delivering repairs services across multiple channels. Contact Centre Operations Manager, Customer Services Manager, Repairs Customer

A leading recruitment firm in the UK seeks a Senior Contact Centre Leader to oversee a customer-facing operation. The ideal candidate will have a strong delivery mindset and significant experience in a contact centre environment.

We have a fantastic new job opportunity for a Housing Repairs and Maintenance Contact Centre Manager to lead the day-to-day operation of a busy customer contact centre delivering repairs services across multiple channels. If you’ve also worked in the following roles, we’d also like to hear from

Within Customer Contact, Amazon Connect serves as our core contact platform, alongside other customer channels aligned to our Customer Contact Strategy. In this new Tech Lead opportunity, you will play a key role in designing and architecting innovative solutions across our contact centre products.

Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications.

As part of the Contact Centre CX team, the Senior Engineer will configure, support, and troubleshoot Contact Centre as a Service (CCaaS), Amazon Connect, TTY, and Fax solutions. The engineer will play a key role in implementing scalable solutions, resolving issues, contributing to major Amazon Conne

For further details relating to this post, please contact: Ross Gordon - Executive Manager - Harbour Master - Tel. During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application.

Wilt u deel uitmaken van Europa's toonaangevende premium gezondheids- en welzijnsgroep?.Onze teamleden zijn de ambassadeurs van ons bedrijf en het hart van wat we doen.Wij zijn op zoek naar een gepassioneerde Reception Supervisor om ons team te versterken !.Als Reception Supervisor fungeer je als Du

You will hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Have experience of working with young people affected by experiences of trauma and loss Have experience of working with challenging behaviour and

Sales AdvisorWhen registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.We are looking for a Sales Advisor tojoin us in our South West Region to be based around Wiltshire.Below,

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create xwzovoh pathways to become well rounded adults an incredibly rewarding

Team LeaderWeavers Lodge, Castle CaryAdult Residential Care£15.Weavers Lodge situated in Castle Cary, offers a warm and supportive environment for up to 8 adults with learning disabilities and complex behavioural needs, who may also have Autism, Mental Health conditions, and communication difficult