Offres contact centre à Sunderland - Page 2Créer des alertes d'emploi

Team Manager Contact CentreAbout the RoleWere looking for a confident, people-focused Team Manager to join our Operations team, supporting the delivery of high-quality, safe and responsive services within our NHS 111 Contact Centre and wider Integrated Urgent Care (IUC) provision.

This is a rare and exciting opportunity to shape the strategic direction of our Integrated Contact Centre (ICC), driving the delivery of high‑quality, safe, and responsive services for the communities we serve. As the senior leader responsible for 999, 111 and future call-handling service lines, y

Are you passionate about helping others and making a difference? Do you want a job changing people’s lives?.Then join our team to embark on an exciting career journey as our Customer Experience Specialist!.You’ll discover our working environment is unique.We empower our people and trust them to

Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications.

As a Contact Centre Advisor, you will be the person who delivers delight in our contact centre by opening our guests’ eyes to the wonderful holidays they can enjoy, as well as answering all their questions and giving them a great feeling about Away Resorts. You will also have at least a year’s e

This is a full-time, on-site role for an Outbound Bookings Advisor based in Durham.The Outbound Bookings Advisor will be responsible for managing appointment bookings, following up with clients, addressing queries, and providing exceptional customer service.The individual will conduct outbound calls

A growing international outsourcing firm is seeking a Finance Business Partner to provide financial insights and support within contact centre operations.

A leading low-cost airline based in Luton is seeking a Finance Manager for its Disruption and Customer Contact Centre.

A leading franchise dealership network in the UK is seeking an Inbound and Outbound advisor for their contact centre in Redditch. No prior contact centre experience is required, making this a great opportunity for those motivated and willing to learn.

A leading loyalty solutions provider is seeking a Tech Lead in London to design and architect solutions for contact centre products.

Reporting to the Director of IT, the Senior Contact Centre SaaS Administrator will provide operational and strategic support to facilitate the day to day running of our contact centre systems, including CRM and Telecom systems. You will be working in a team of 3 in the SaaS Operations team within th

A recruitment agency is seeking an experienced Contact Centre Manager (Sales) in England to oversee sales and customer retention across multiple locations.

A global appliance company is seeking a dedicated customer service representative to manage inbound/outbound sales inquiries.The ideal candidate will have experience in sales or customer service and possess excellent communication skills.A hybrid working scheme is available following successful prob

We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. Deep understanding of modern contact centre operations.

Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent (Entry Level) and become a pivotal part of our dynamic team dedicated to revolutionizing the blockchain industry. Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent. In this role, you will be the first point of contact for our valued clients, provid

This role involves designing, implementing, and maintaining cloud-based contact centre solutions using Amazon Connect.

Join Our Growing Team as a Contact Centre Sales Agent!. Experience in inbound/outbound sales (call centre experience preferred).

You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of AerialBuz and the main way our customers communicate with us. You'll be the first point of contact for any of our users who have questions, problems, feedback and co

Experience of designing, selling and deploying contact centre solutions and outsourcing services for contact centres. Capgemini's Intelligent Customer Operations practice is focused on the design, build and operate across clients' Customer Operations and Contact Centres. Running and transformation B

A leading contact centre services provider in London is seeking a Senior Business Development Manager to drive growth by converting qualified leads into new client relationships.

A leading holiday technology company in Greater London is seeking a Senior Contact Centre SaaS Administrator.

Join us as a Contact Centre Sales Advisor in our Osterley contact centre earning £27,560 per annum with incentives on top – you can earn an extra £4,900 on average by achieving targets.

A reputable staffing agency is seeking Customer Service Advisors for a major UK bank’s Contact Centre in Newcastle upon Tyne.

A recruitment agency is seeking a Contact Centre Forecasting & Demand Planning Specialist in the West Midlands, UK. This hybrid role requires expertise in forecasting, demand planning, and capacity models within a contact centre environment.

Opening hours Contact Centre: Our core hours are Monday to Friday, 8 am to 6.

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. You will partner with business owners and drive financial performanc

We are looking for an Inbound and Outbound advisor to join our team at our contact centre located in Redditch. Previous contact centre experience is not required (although would be beneficial).

Represent SS&C Technologies at industry events, conferences, and client meetings as the face of the outsourced contact centre offering. Proven track record of success in new business development and sales leadership within outsourced contact centres or related BPO services. If you are a driven sales

The Contact Centre Solution SME is a senior expert responsible for shaping, designing, and guiding end‑to‑end contact centre solutions across omnichannel platforms including voice, chat, messaging, self‑service, and AI‑augmented interactions (Conversational AI). Contact Centre Solution Archi

Are you a commercially driven Contact Centre leader who thrives in a high-performance, sales-focused environment? My Client is seeking an experienced Contact Centre Manager (Sales) to take ownership of a critical function within the business. As Contact Centre Manager (Sales), you will hold full acc

The Contact Centre Solution SME is a senior expert responsible for shaping, designing, and guiding end-to-end contact centre solutions across omnichannel platforms including voice, chat, messaging, self-service, and AI-augmented interactions (Conversational AI). Job Role: Contact Centre Solution SME

A dynamic financial services company is seeking a Contact Centre Sales Agent to join their team in England.

A financial services firm seeks a Senior Software Engineer to design and maintain AWS-based solutions for their contact centre platform in London.

A customer service organization is seeking an Outbound Bookings Advisor for a full-time role in Durham.The successful candidate will manage appointment bookings, follow up with clients, and provide exceptional customer service.Key skills include excellent communication and organizational capabilitie

A leading loyalty solutions provider is seeking a Tech Lead to enhance their contact centre products.

Unified Communications & Contact Centre Product Manager. Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team.

We’re recruiting a “Contact Centre or Field Based Resource” experienced Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand modelling expertise for both a complex and change

Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26.

As a Contact Centre Manager, you will have full operational responsibility for one or more functions within the centre, including direct line management of Team Leaders and their teams. This role is central to ensuring the smooth, efficient and customer‑focused operation of our Contact Centre, whe