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Salary - £30,000 - £32,000 CCP are looking for an enthusiastic and engaging Contact Centre Team Leader whos passionate about helping people grow and creating memorable customer experiences.

The ideal candidate should have an MBA and experience in project management or transitioning involved in setting up contact centers.

This is more than a typical Contact Centre role - its a leadership position with real impact. Lead and motivate the contact centre team to deliver consistent, patient-focused service. Contact/call centre operations experience.

A recruitment agency is seeking a Contact Centre Planner in West Sussex to join their team on a full-time, permanent basis. The successful candidate will have previous experience in resource planning within a busy contact centre and strong communication skills.

Industry Knowledge: Experience in designing omnichannel contact center solutions, including voice, chat, and AI-driven automation, Workforce Engagement Management (including workforce and quality Management), contact center reporting and analytics tools* Agile Methodologies: Experience working withi

Support the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. Amazon Connect, Genesys Cloud CX, Google CCaaS/CES, Five9 or Microsoft Dynamics Contact Centre). Experience designing and building advanced f

A tech solutions company in the United Kingdom is looking for a skilled Solution Architect to design technical solutions that meet client needs.The ideal candidate will have a strong background in NICE CXone and a passion for delivering optimized customer experiences.Responsibilities include conduct

Get in contact about a Capital Contract in the Capital!.

Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications.

Preferred Contact Method (required). Environmental & Food Contact Compliance Lead – Paper Mill. Job Title: Environmental & Food Contact Compliance Lead – Paper Mill.

A growing international outsourcing firm is seeking a Finance Business Partner to provide financial insights and support within contact centre operations.

A leading UK pharmacy chain is seeking a qualified Contact Lens Optician in England to deliver exceptional patient care. You will validate complex prescriptions and train team members on contact lens technology.

Youll assess, diagnose, and manage MSK patients at thefirst point of contact - with full autonomy and clinical support. Primary Care Physio is the UKs largest independent specialist provider of First Contact Practitioner FCP services dedicated to supporting NHS Primary Care Networks PCNs Since our f

A healthcare provider in the East Midlands is seeking an experienced First Contact Physiotherapist to manage musculoskeletal conditions in a primary care setting.

Have a good understanding of the Contact Centre market and trends. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. Zoom is growi

Unified Communications & Contact Centre Product Manager. Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team.

The ideal candidate has extensive experience with enterprise contact centers and strong skills in SIP and CRM integrations. A global technology company is seeking a Contact Center Engineer / Senior SME in London, UK.

A leading financial institution in the UK is seeking an Economic Crime Investigator to handle fraudulent account activities while providing exceptional customer service.You will engage with customers to determine fraud risks through effective questioning and provide education on avoiding scams.The r

This full-time role involves designing and maintaining cloud-based contact center solutions with a focus on AWS services.

A leading recruitment agency is seeking a Procurement Manager specializing in Contact Centre services, located in West London.

We’re recruiting a “Contact Centre or Field Based Resource” experienced Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand modelling expertise for both a complex and change

A leading customer experience solutions provider based in the United Kingdom is looking for a Senior Sales SMB, Contact Center specialist. This role involves driving awareness and sales of their cloud contact center solutions. We're seeking a candidate with 7+ years of experience in cloud contact ce

The post-holder will provide high-quality, patient-centred podiatry services within a GP Practice and support the development of podiatry provision across a newly established Primary Care Network (PCN).The role focuses on assessment, diagnosis, treatment, and prevention of foot and lower limb condit

Contact Centre Planner – West Sussex. Lloyd Recruitment Services are partnering with a reputable business in the West Sussex area who are seeking a Contact Centre Planner to join their team on a full‑time, permanent basis. The Contact Centre Planner will be a key member of the Resources Team, re

The post-holder will provide high-quality, patient-centred podiatry services within a GP Practice and support the development of podiatry provision across a newly established Primary Care Network (PCN).The role focuses on assessment, diagnosis, treatment, and prevention of foot and lower limb condit

If you are motivated by customer engagement and technical collaboration, and eager to influence Zoom Contact Center's future, this position is for you. Proficiency in contact center technologies such as IVR, ACD, CTI, QM, WFM, and virtual agents. Strong understanding of the Contact Centre market and

A leading healthcare provider in Greater London is seeking experienced mental health nurses to join its First Contact Team.

Alongside being a qualified and GOC registered Contact Lens Optician, we are searching for someone who shares our store’s ethos. In summary, we’re looking for a skilled resident Contact Lens Optician to join us, be part of the team and assist in driving our practice forward. For more information

Contact Supervisor (Wandsworth Family Time Centre). Does the sound of providing safe, child-focused, meaningful contact between children and their families appeal to you?. In this role, you will support children and young people who are living in care by supervising safe, meaningful, and positive co

Are you passionate about helping others and making a difference? Do you want a job changing people’s lives?.Then join our team to embark on an exciting career journey as our Customer Experience Specialist!.You’ll discover our working environment is unique.We empower our people and trust them to

To discuss the First Contact Physiotherapist opportunities available immediately and throughout 2022, please contact Kevin Huffington, Clinical Director at Central Health, at kevin@centralhealth. First Contact Physiotherapist – Central Health. Central Health is currently working with PCNs across t

Customer Experience & Contact Platform Architect - Manager. Work in a technical capacity contributing through hands‑on CCaaS/AI design and build to deliver customer experience and contact platforms at scale. Support the integration of cloud‑based customer and CCaaS platforms (for example Microso

We are searching for an experienced Contracts Manager to support the company's legal contracting activities.Reporting to the Chief Operating Officer, you will be responsible for managing the company's contracting system, coordinating the negotiation, review, drafting and execution of business‑crit

Technical Architect - Contact Centre as a Service - Contract. Further background information on the wider programme context is available in the public domain via Omni-Channel Contact Centre as a Service (CCaaS) Find a Tender. Proven experience operating as a senior Solution Architect on large‑scal

A leading communication platform company is seeking customer-focused professionals for their Global Contact Center Solution Engineering team.

Are you a commercially driven Contact Centre leader who thrives in a high-performance, sales-focused environment? My Client is seeking an experienced Contact Centre Manager (Sales) to take ownership of a critical function within the business. As Contact Centre Manager (Sales), you will hold full acc

A national healthcare organization in the UK seeks experienced First Contact Podiatrists to assist in the roll-out of innovative podiatry services.

A leading holiday technology company in Greater London is seeking a Senior Contact Centre SaaS Administrator.

A key technology contractor in the UK seeks a Service Support Specialist responsible for supporting NATO operations.This role requires a security clearance, minimum 2 years in ICT service delivery, and excellent communication skills to manage planning and coordination of operations.The ideal candida

What's in it for you as a Customer Contact Officer?. If you haven't been contacted within 2 days your application has been unsuccessful. We apologise that we are unable to contact everyone in person and thank you for your interest.

A dynamic contact service provider in the UK is looking for an experienced Contact Centre Manager to ensure operational excellence and enhance customer outcomes.

A leading loyalty solutions provider is seeking a Tech Lead to enhance their contact centre products.

P1/P2 contact center incidents. Cisco UCCE contact center environments. Contact center routing, call flows, and agent states.

This is more than a typical Contact Centre role - it’s a leadership position with real impact. Lead and motivate the contact centre team to deliver consistent, patient‑focused service.

A dynamic financial services company is seeking a Contact Centre Sales Agent to join their team in England.

Contact Supervisor (Wandsworth Family Time Centre). Does the sound of providing safe, child‑focused, meaningful contact between children and their families appeal to you?. In this role, you will support children and young people who are living in care by supervising safe, meaningful, and positive